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Sortis Hotel, Spa & Casino, Autograph Collection

Panama City · Panama

Calle 57 y 56 ObarrioView location

8.8/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort9.2/109.2
Condition9.0/109.0
Location2.0/102.0
Neighborhood8.8/108.8
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sortis Hotel, Spa & Casino, Autograph Collection

Centrally located in Panama City, the Sortis Hotel, Spa & Casino, Autograph Collection is within a 10-minute drive of Albrook Shopping Mall and Bingo 90. This luxury hotel is conveniently located 1 mile from both Multiplaza Pacific Mall and Via Espana.

Pamper yourself at the spa with massages, body treatments, and facials. Enjoy the outdoor pool and sauna, or try your luck at the casino. The hotel also offers complimentary Wi-Fi, concierge services, and a hair salon.

The 391 air-conditioned rooms feature iPod docking stations, LCD televisions, and complimentary wired and wireless internet access. Watch cable TV or relax in your private bathroom with a rainfall showerhead and complimentary toiletries. Additional conveniences include a phone, laptop-compatible safe, and a desk.

Dine at Il Tula Restaurant for lunch, dinner, or brunch, specializing in Italian cuisine. A coffee shop/cafe and 24-hour room service are also available. Unwind with a drink at the bar/lounge or poolside bar. Buffet breakfast is served daily from 6:30 AM to 10:30 AM for a fee.

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The hotel also features complimentary wired internet access, a 24-hour business center, and express check-in.

A stay at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott places you in the heart of Panama City, a short 5-minute walk from Via Espana and within 2 minutes by car from Avenida Balboa.

This casino hotel is 3.1 mi (5 km) from Albrook Shopping Mall and 1.1 mi (1.7 km) from Multiplaza Pacific Mall. Make yourself at home in one of the 391 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Panama City?

This hotel has 14155 square feet (1315 square meters) of space consisting of a conference center and 25 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 20.00 to 30.00 for adults, and USD 20 to 30 for children
    • Airport shuttle fee: USD 50 per person (one-way)
    • Airport shuttle fee per child: USD 30 (one-way), (from 1 to 10 years old)
    • Covered self parking fee: USD 10 per day
    • Covered valet parking fee: USD 10 per night
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Bingo 90 0.2 km / 0.1 mi
Soho City Center 0.3 km / 0.2 mi
Via Espana 0.4 km / 0.2 mi
National Shrine of the Heart of Mary 0.4 km / 0.3 mi
Calle 50 0.5 km / 0.3 mi
Crown Casino 0.8 km / 0.5 mi
Centro de Arte y Cultura 1 km / 0.6 mi
Luxor Towers 1.1 km / 0.7 mi
Iglesia del Carmen 1.3 km / 0.8 mi
Fiesta Casino 1.3 km / 0.8 mi
Uruguay Street 1.3 km / 0.8 mi
Multiplaza Pacific Mall 1.5 km / 0.9 mi
Multicentro Panama 1.5 km / 0.9 mi
Avenida Balboa 1.5 km / 0.9 mi
Cinta Costera 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2013
  • Year of most recent renovation: 2014
  • Number of floors (main building): 22
  • Single rooms: 164
  • Double rooms: 164
  • Junior suites: 41
  • Suites: 6
  • Apartments: 3
  • Accessible rooms: 10
  • hotel
  • MasterCard
  • Visa
Show 73 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Launderette
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Lift access
  • ShopExtra charge
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 5
  • Non-smoking area
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 25
  • Photocopier
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Children playground
  • Entertainment programme for adults
  • Entertainment programme for children
  • Casino
  • NightclubExtra charge
  • Sauna
  • Steam bath
  • Turkish bath (hamam)
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CITY VIEW TWO BEDROOMSAPARTMENT • CITY VIEW TWO BEDROOMSAPT.B2-CV

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    APARTMENT CITY VIEW TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CITY VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEW KING BEDSTUDIO • CITY VIEW KING BEDSTU.CV-KG

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    STUDIO CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE WITH VIEWSSINGLE • DELUXE WITH VIEWSSGL.DX-WV

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    SINGLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEWSTUDIO • CITY VIEWSTU.CV

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    STUDIO CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CITY VIEWDouble or Twin • DELUXE CITY VIEWDBT.CV-DX

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    Double or Twin DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CITY VIEW KING BEDDouble or Twin • DELUXE CITY VIEW KING BEDDBT.CV-DX-KG

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    Double or Twin DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CITY VIEW TWO DOUBLE BEDSAPARTMENT • CITY VIEW TWO DOUBLE BEDSAPT.2D-CV

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    APARTMENT CITY VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2D-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW ONE BEDROOMSUITE • CITY VIEW ONE BEDROOMSUI.B1-CV

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    SUITE CITY VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW TWO BEDROOMSSUITE • CITY VIEW TWO BEDROOMSSUI.B2-CV

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    SUITE CITY VIEW TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE ONE BEDRoom • DELUXE ONE BEDROO.1B-DX

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    Room DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE CITY VIEWRoom • DELUXE CITY VIEWROO.CV-DX

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    Room DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW TWO DOUBLE BEDSSUITE • CITY VIEW TWO DOUBLE BEDSSUI.2D-CV

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    SUITE CITY VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
    DOUBLE DELUXEPhoto unavailable6 photos

    Sortis Hotel, Spa & Casino, Autograph Collection

    DOUBLE DELUXE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Room size (sqm)
    • Make-up mirror
    • Desk
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Bathroom
    • Shower
    • Alarm clock
    • Wake-up service
    • Hairdryer
    • TV
    • Radio

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE CITY VIEWQUADRUPLE • DELUXE CITY VIEWQUA.CV-DX

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    QUADRUPLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO LOFTSTUDIO • LOFTSTU.LO

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    STUDIO LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXE • 1 BedroomSGL.DX
    SINGLE DELUXEPhoto unavailable3 photos

    Sortis Hotel, Spa & Casino, Autograph Collection

    SINGLE DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Room amenities

    • Room size (sqm)
    • Make-up mirror
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Minibar
    • Radio
    • TV
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH VIEWSRoom • DELUXE WITH VIEWSROO.DX-WV

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    Room DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE GUEST ROOMQUADRUPLE • DELUXE GUEST ROOMQUA.DX-GR

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    QUADRUPLE DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CITY VIEWAPARTMENT • CITY VIEWAPT.CV-1

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    APARTMENT CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.CV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GUEST ROOMDOUBLE • DELUXE GUEST ROOMDBL.DX-GR

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    DOUBLE DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX-1

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable4 photos

    Sortis Hotel, Spa & Casino, Autograph Collection

    DOUBLE DELUXE KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Wake-up service
    • Ironing set
    • Radio
    • TV
    • Hairdryer
    • Shower
    • Bathroom
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Room size (sqm)
    • Make-up mirror
    • Desk
    • Alarm clock
    • Wheelchair-accessible
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE TWO BEDSSINGLE • DELUXE TWO BEDSSGL.2B-DX

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    SINGLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURY CITY VIEWRoom • LUXURY CITY VIEWROO.CV-LX

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    Room LUXURY CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    DOUBLE DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Sortis Hotel, Spa & Casino, Autograph Collection

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sortis Hotel, Spa & Casino, Autograph Collection

8.8
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
2.0 /10
Neighborhood
8.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
juan david
Good
10/10
Exceptional
19 Jul 2026
Maryuri
Todo muy bueno
Self
10/10
Exceptional
18 Jul 2026
Seromanie
The property was clean staff was very nice an helpful
Family_with_children
10/10
Exceptional
16 Jul 2026
Shulamit
Stunning swimming pool, huge rooms, excellent breakfast and very friendly service. Loved it.
Self
10/10
Exceptional
15 Jul 2026
Camilo Pecha
Quick and easy check-in. Helpful staff
Family_with_children
10/10
Exceptional
13 Jul 2026
Alejandro
Great hotel
Business
10/10
Exceptional
06 Jul 2026
Lawrence
The property was clean well maintained, secure the entire staff was professional, helpful and very welcoming.
Partner
8/10
Excellent
05 Jul 2026
Ivette
Everything was very good. Just that if you go just to the restaurant or a one day pass, the parking is free, but if you stay overnight, you get penalized and are charged for daily parking…
Friends
10/10
Exceptional
22 Jun 2026
Sean
Modern. Great staff. Plenty restaurants. Excellent food
Partner
10/10
Exceptional
20 Jun 2026
Adam
Perfect. Couldn’t ask for better service
Self
2/10
Poor
04 Jun 2026
mark
Avoid this place if you expect to be treated like a paying customer.

I was a guest playing in the casino at the Sortis Hotel, having a completely normal conversation with a few other patrons. No incident, no disturbance. Then a security guard decided to throw them out. When I calmly asked him what the problem was and whether we could just talk about it, he flat out refused to answer me. No explanation, no professionalism, nothing but attitude. The only reason I could see for the whole scene was his own personal interest in one of the women he removed.

Then it got worse. As I kept playing, this same guard pulled out his phone and started recording me without my consent, inside a casino, inside a hotel I am paying to be in. Filming a paying guest like a criminal, for no reason whatsoever, is a gross violation of privacy and basic decency.

If this is how Sortis lets its staff treat customers, humiliating them, stonewalling basic questions, and recording them without permission, then management has a serious problem with who they hire and what they tolerate. I won't be back, and I'd tell anyone reading this to take their money somewhere that actually respects its guests
10/10
Exceptional
03 Jun 2026
Rakel
The property was beautiful and exceeded all expectations.
Partner
6/10
Pleasant
01 Jun 2026
Juan
No
8/10
Excellent
31 May 2026
Leslie
i did not like elevator not working. this is a Marriott why do you not have a back up generator/
Partner
6/10
Pleasant
26 May 2026
michael
The AC was terrible. Very humid and damp in the room. Extremely disappointed because I’ve been there before and it was good. A power outage that lasted over a hour had everyone using the stairs that were very dirty and darkly lit. Probably won’t be staying again unless they do something about the air conditioning.
Partner
4/10
Poor
26 May 2026
Alejandra
The air conditioning was not up to par. It was hot and humid in the room. There was soap in the coffee cups. The TV had no channels or internet connection. Very disappointed for the price
Family
10/10
Exceptional
26 May 2026
Carmela
Clean rooms. The staff was extremely polite and helpful. The hotel is in a great location. Property is well maintained. The price is great.
Family_with_children
10/10
Exceptional
17 May 2026
junier
Good staff
Partner
10/10
Exceptional
05 May 2026
Demetrius
Clean room, awesome front desk staff
Self
8/10
Excellent
28 Apr 2026
Patrick James
Strong Amenities Hampered by Room Maintenance Issues

Room Maintenance
While my stay in Panama City offered several high-value conveniences and standout leisure facilities, the overall experience was dampened by recurring technical and maintenance hurdles within the guest room.

The Room Experience
The primary concern was the inconsistent climate control; the air conditioning unit frequently ceased operation during the night, leading to an uncomfortable sleep environment. Additionally, the in-room lighting was temperamental due to a faulty push-button switch, and the window treatments were damaged, making it difficult to properly close the curtains for privacy. I also encountered repeated issues with my key card failing to grant access, which proved to be a consistent inconvenience throughout the duration of my stay.

Leisure & Dining
The highlight of the property is undoubtedly the outdoor space.
* The Pool: The pool area is excellent—well-maintained and a perfect retreat.
* The Bar: The adjacent bar is equally impressive; I highly recommend the Panamanian ceviche, which was a culinary standout.

Convenience & Value
The hotel’s auxiliary services are a significant asset:
* On-site Utilities: Having a sundries store and ATM within the building was incredibly useful.
* Breakfast: The complimentary breakfast offered a level of convenience that added great value to the morning routine.

Final Verdict: The hotel provides a solid foundation with its superior social areas & ameniti
Self
10/10
Exceptional
24 Apr 2026
Rose E
The Sortis Hotel, Spa & Casino is the kind of place that makes it dangerously easy to never leave. Between the exceptional dining options breakfast, lunch, and dinner all delivered, the impressive gym, pool, and spa, and those breathtaking 360-degree views, you have everything you could possibly need under one roof. What truly stood out was the staff. Warm, attentive, and incredibly organized, they flawlessly coordinated transportation for our girls’ trip of 18, no small feat! Every detail was handled seamlessly, which allowed us to simply relax and enjoy ourselves. And when you do venture out, the surrounding area doesn’t disappoint. Beautiful, safe, and packed with fantastic restaurants and bars, it’s the perfect complement to an already wonderful stay. Whether you’re traveling with a large group or looking for a luxurious escape, the Sortis delivers on every front. Highly recommend!
Friends
10/10
Exceptional
22 Apr 2026
Jose Alvaro
Great place
10/10
Exceptional
15 Apr 2026
HELENE
The breakfeast was great, variety of fruit,cheese,muffins,,various brrakfeast items.Fresh squeezed juices, ,staff was friendly,always greeted with smile and greeting,Very helpful ,wonderful staff upfront in checking accomodating in given directions for area and helping in directions on uber.
Self
10/10
Exceptional
14 Apr 2026
Claudia
Great location with lots to do and very clean
6/10
Pleasant
10 Apr 2026
Veronica
This is my second time at this property and it wasnt as nice as it was the first time. The housekeeping staff barely cleaned the rooms, the bathrooms was very dingy and the grout needs some serious clearning I really didnt even want to bathe. The property itself appears clean but the staff needs to take better care when cleaning. Breakfast was ok, I think they need to think of better options and they were limitations for true pescatarian and vegan. I love that this hotel is very close to other restuarants and nightlife and the staff was very friendly down to the military. Its a great place but more care needs to be taken.
Partner
10/10
Exceptional
07 Apr 2026
Luis
Great room, comfortable bed and sheets. Great water pressure and hot water. Casino was fun. Great food.
8/10
Excellent
07 Apr 2026
raymond
Well done
Business Friends
10/10
Exceptional
07 Apr 2026
Hamon
Excellent
Friends_and_family Family
10/10
Exceptional
01 Apr 2026
Winda
The Spa is so so amazing! I would come back just for that alone. Room was clean comfortable and nice. Staff was great to my friends and I who also had rooms
Business Friends
10/10
Exceptional
30 Mar 2026
Demetrius
Awesome staff
Partner
10/10
Exceptional
23 Mar 2026
Shaun Elliott
Exceptional in all categories.
10/10
Exceptional
14 Mar 2026
Hazem
The hotel in general was great and the restaurants were excellent.
Self
10/10
Exceptional
11 Mar 2026
Bhavin
Clean rooms and welcoming staff. Very convenient location with lots of nearby restaurants
Partner
8/10
Excellent
23 Feb 2026
cierra
Hotel is a bit outdated room wasn’t that clean but amenities are good
Business
10/10
Exceptional
18 Feb 2026
Devdutt
Good
Self
10/10
Exceptional
17 Feb 2026
Devdutt
Greatttt stay
8/10
Excellent
14 Feb 2026
Brenda June
Reasonably clean room
10/10
Exceptional
13 Feb 2026
RANIA
Muy bien
6/10
Pleasant
09 Feb 2026
Paul G
Room was ok, nothing special. Property/pool were nice enough but crowded and very bad/almost nonexistent service at the poolside and bar.
Leisure Partner
10/10
Exceptional
09 Feb 2026
Scott Howard
Perfect in every way.
Leisure Self
10/10
Exceptional
02 Feb 2026
Deanne
Resteraunts, location, rooms all very nice
10/10
Exceptional
01 Feb 2026
Alfredo Enrique
Great hotel with cosy rooms and great staff would definitely recommend staying here.
10/10
Exceptional
14 Jan 2026
michael
One of the best in Panama
10/10
Exceptional
10 Jan 2026
Tamica
Great location. Delicious food.
8/10
Excellent
10 Jan 2026
Hugh
Great hotel
Leisure Partner
10/10
Exceptional
04 Jan 2026
Robert
Great hotel. Great spa
Business_and_leisure Self
10/10
Exceptional
03 Jan 2026
Ryan
Was a great stay!! Had an amazing view of the city for the whole thing to light up with fireworks on New Year’s Eve !!!! Staff was extremely helpful and friendly!!
Leisure Partner
8/10
Excellent
03 Jan 2026
Amit
Great experience at the Sortis. The staff makes it special,
4/10
Poor
01 Jan 2026
Melissa
This hotel was incredibly underwhelming and filthy. Upon our arrival, we noticed that the carpet in the lobby was stained and littered with crumbs. The staff at the desk was not helpful nor pleasant and gave us false information about check out times.
When we entered our room, we were met with dirty linens and a carpet that looked as if it had not been vacuumed since the hotel first opened in 2014. When booking this hotel, we had no idea that our reservation included complimentary toenail clippings near the bed and hair in the bathroom drain.
When the issues with our room were brought to the staff's attention more than once, they laughed at the absurdity of the situation and offered no solution.
In addition to the issues with the cleanliness of our room, we also experienced problems with our shower. The water took over three minutes to come to a temperature that was tolerable to shower in and the faucet barely let out a trickle. Periodically, the water would become scalding hot and then freezing cold.
The last night of our stay coincided with New Year's Eve as well as an all night rager that ended at 5:30 in the morning. Between the music loud enough that our beds vibrated and the incessant fireworks, we got little to no sleep. When we inquired about a delayed check out, we were told that we would have to pay an exorbitant fee.
We would not recommend the Sortis hotel to anyone who likes clean sheets, pleasant showers, and a good night of sleep.
Friends_and_family Family
8/10
Excellent
01 Jan 2026
Claire
We were 3 in the room; we asked for extra water bottle, towels, etc... The service is very fast and curteous.

The beda are very comfortable
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
Mayra
La habitación súper cómoda y la ubicación del hotel espectacular muy
Leisure Self
8/10
Excellent
30 Dec 2025
Amy J
Rooms were bigger than expected.
8/10
Excellent
30 Dec 2025
Michael
Good hotel, but streets around the hotel was not very nice to walk. Better to uber to go everywhere.
Leisure Partner
10/10
Exceptional
28 Dec 2025
Essie
We didn’t have free breakfast
10/10
Exceptional
26 Dec 2025
MELANIE PATRICE
This my 2nd time staying at this hotel and it did not disappoint. Check in/out was a breeze. I love the dining options and the room service options. The hotel is in the heart of downtown so it’s walkable. There is always an uber 1-2 mins away so really great transportation options. I didn’t utilize the bar or casino. The spa was AMAZING! I had a 80 minute Swedish massage and loved the massage tech I had.The hotel was nice and clean, including the rooms. I love that you can’t get to the room floors unless you have a keycard because the elevators won’t move until you swipe. Your key is programmed for your floor only so you can utilize the rest of the hotel amenities, but you won’t be able to go to another floor you’re not staying on. The views from the 11th floor were nice as I caught a Christmas fireworks show. The police are in the building once the front desk closes and are around the property all day so it’s extremely safe. The staff are always top tier and go above and beyond. Whenever I’m in Panama City I will continue to stay at this hotel.
Leisure Self
8/10
Excellent
16 Dec 2025
Deangelo
Everything was clean and the staff was very cooperative.
Leisure Family
10/10
Exceptional
07 Dec 2025
KFIR
Amazing amazing service
10/10
Exceptional
01 Dec 2025
Samantha S.
Celebrated my daughter's 21st birthday. Ate at 3 of the 4 restaurants. The spa was amazing. Enjoyed the pool as well.
Friends_and_family Family
8/10
Excellent
15 Nov 2025
Kathleen
Hotel and the room were very clean, Nescafé coffee in room or also available for a fee in cafe. Nice views of the city. The bed was very hard and uncomfortable. The hotel has 3 restaurants on site. We liked the Lebanese one the best.
Leisure Family
10/10
Exceptional
13 Nov 2025
Cesar
Good staff and convenience area
Business
8/10
Excellent
11 Nov 2025
Wayne
I excellent staff Service and support.
Business_and_leisure Self
10/10
Exceptional
04 Nov 2025
daniel
Clean room nice location
Leisure Self
10/10
Exceptional
03 Nov 2025
Jeshiqua
Amazing stay in amazing staff!
10/10
Exceptional
28 Oct 2025
Tammy
The staff was amazing, especially the concierge staff. There was a bit of a mixup with my airport transfer. Kritzya went above and behond to ensure the situation was completely rectified in a timely and professional manner. My thanks to her!
Leisure Self
8/10
Excellent
21 Oct 2025
Lynderia
The staff is amazing especially the bellman Samuel, very helpful very knowledgeable.
Leisure Family
4/10
Poor
19 Oct 2025
Ory Ben
The food got me sick
10/10
Exceptional
04 Oct 2025
Byron
We checked out, went to Columbia, and returned. We would stay there again and we won money in the casino. Thank you Franklin.
Leisure
10/10
Exceptional
24 Sep 2025
Tara
This was a great hotel and I would highly recommend it. The staff is very friendly and helpful from the front desk, parking attendant and restaurant employees. The room was very spacious and clean and the view was great. The pool was nice and there were plenty of lounge chairs. The casino was okay, but I would not recommend it as the machines just take your money. The 24 hour restaurant was good as was the market. There are lots of restaurants that are close by and very walkable.
Leisure Friends
10/10
Exceptional
31 Aug 2025
Ronald Alfredo Chacon
Buena relación calidad precio , muy buenas instalaciones , incluyendo salones de conferencias
10/10
Exceptional
23 Aug 2025
Gilberto
Hay bares dentro del hotel muy buenos
Leisure Partner
10/10
Exceptional
17 Aug 2025
Edward

The staff take care of everything so you can enjoy

The hotel is amazing because it has huge rooms that are absolutely spotless. The staff are very courteous and attend to your every need with a smile overall, I’ve been going there 15 years and it has stated very high-quality excellent hotel
Business
8/10
Excellent
15 Aug 2025
George
Tyied to ordered ice because the ice machine wasn working and twice no one ever came after I called.
10/10
Exceptional
20 Jul 2025
susan Elizabeth
2nd stay at Sortis Hotel in Panama. Never disappoints. Breakfast Buffett incredible and staff pleasant and attentive! Will stay there again!
Leisure
10/10
Exceptional
19 Jul 2025
Hector

Wonderful

Lovely hotel
Partner
10/10
Exceptional
13 Jul 2025
Traneice
This hotel was really nice, clean and modern. Staff was always helpful. Food and drinks right on the property so you don’t have to venture out too much or late in the night. My fiancé and I enjoyed our stay.
Leisure Partner
6/10
Pleasant
11 Jul 2025
Roberto
La limpieza no era buena: había manchas de café en la mesita de noche. Reutilizaron una toalla que había dejado en el piso. El wifi no funcionó durante toda la estadía. La iluminación era insuficiente. La plancha me manchó una camisa. No lo recomiendo.

The cleanliness was poor: there were coffee stains on the nightstand. They reused a towel I had left on the floor. The Wi-Fi didn’t work during my entire stay. The lighting was inadequate. The iron stained one of my shirts. I do not recommend this place.
Business
10/10
Exceptional
14 Jun 2025
lynette
Great service. I loved how helpful Dwayne was at giving us tips of where to go
Friends_and_family Family
10/10
Exceptional
09 Jun 2025
kara
Very clean and upscale!
Leisure Friends
10/10
Exceptional
03 Jun 2025
NATHANIEL
The customer service was wonderful. The room was clean and very upscale. The view from the room was amazing!!! The casino was fun, and the club was intense!!
Leisure Family
6/10
Pleasant
03 Jun 2025
Verified traveler

Hotel needs some work to be this level

Condition of the hotel is deteriorating. Higher floors have a number of leaks from the ceiling.
Ice machine non-functioning on my floor so would have to request service.
Room service was quite fast but maybe because people are avoiding this hotel.
Checkin was slow. There were a number of us and it took at least 15 minutes per person.
I checked out a day early because we wanted a better hotel. Didn’t expect a refund as I prepaid through hotels.com
Friends_and_family Friends
8/10
Excellent
29 May 2025
James
I enjoyed this hotel and would return in the future. The location is convenient. I really enjoyed the pool area. The room was spacious and clean… also, the concierge (Ivan) was very helpful and friendly. He definitely made the stay a more positive experience. I would recommend this hotel to friends.
Self
10/10
Exceptional
03 May 2025
Jerrell
I don't understand Spanish but everyone was still very helpful and nice...
Leisure
10/10
Exceptional
24 Apr 2025
Ronisha
Beautiful hotel
Leisure Family
8/10
Excellent
22 Apr 2025
Shamar
The hotel is a bit dated but the value is great
Leisure Partner
10/10
Exceptional
22 Apr 2025
Dejah
First solo trip was a success thanks to sortis hotel 💕
Leisure Self
10/10
Exceptional
21 Apr 2025
Fernando B
The Hotel was great. Liked the spa, they had affordable packages that included use of sunna, steam room, and hot tube. There was more dinning options than I've seen at other hotels- it had a mini resort feel. The hotel concierge and housekeeping were the true stars. The concierge helped use plan excursions and even made sure our dinner reservations was confirmed when we couldn't get in contact with the restaurant. Concierge also left a sweet honeymoon gift in our room. Housekeeping prepared a beautiful display in the room to wish us a happy honeymoon. There was no tube, but shower made up for it.
Leisure Partner
8/10
Excellent
14 Apr 2025
Alvaro
Needs better cleaning crews
Business Self
8/10
Excellent
13 Apr 2025
Lasaun
Loved my stay. The only issues was the lack of really hot water. The restaurants were outstanding and the service was impeccable. Would recommend it for a wonderful stay.
Leisure Self
8/10
Excellent
10 Apr 2025
Frank
Rooms had not USB or USB-C ports available
Business Self
8/10
Excellent
31 Mar 2025
Brandon
Specifically the young lady at casino cage cashier was awful. Never in my life have I experienced such an attitude and disrespect. Very disappointed to have one ruin the overall experience and we started for a week. Everyone else was very pleasant and accommodating.
Leisure Family
10/10
Exceptional
30 Mar 2025
Manuel
Excellent hotel!!!! Highly recommended!!!!
Leisure Family_with_children
10/10
Exceptional
30 Mar 2025
Miguel
All the staff was very polite and helpful all the time!
Leisure Partner
10/10
Exceptional
23 Mar 2025
Shaquielle Justin
Amazing property
Leisure Partner
10/10
Exceptional
21 Mar 2025
Tammy
Wonderful staff, clean and updated rooms, excellent breakfast buffet, beautiful spa and pool
Leisure Self
10/10
Exceptional
18 Mar 2025
Deon
Great hotel
10/10
Exceptional
04 Mar 2025
Bayside Limos
Great hotel !
10/10
Exceptional
28 Feb 2025
Nia
I stayed at this hotel during a one-week solo trip to Panama and overall had a great experience. The staff were friendly and I was immediately greeted at the door upon arrival. The bellman was very attentive and eager to assist with my bags. Check-in was smooth and the room was exactly what I wanted (1 BR Suite with a city view). There were minor inconveniences I noticed but nothing that was make or break. My mini fridge was not working, and when I notified the front desk, it was replaced promptly. I also did not have a room service menu in my room and was told that one would be brought to me however, it never came. Also, an outlet in the bedroom was not working, but this did not significantly impact my stay. The hotel restaurant was nice and convenient for any time of day. The waitstaff were kind and patient with me when trying to order in Spanish (they were also bilingual). Usually, I was greeted upon entry, except for one day where it took 10 minutes for someone to acknowledge me. The restaurant was not busy then, so I'm not sure how that occurred. Overall, these were just minor inconveniences and I would love to stay at the Sortis again if given the opportunity.
Leisure Self
10/10
Exceptional
18 Feb 2025
Renarta
Loved my stay the staff was very accommodating
10/10
Exceptional
17 Feb 2025
Christopher Markell
Its a great place and really safe.
Business Family_with_children
10/10
Exceptional
16 Feb 2025
Gabriela
OK
Business

Location & surroundings

Sortis Hotel, Spa & Casino, Autograph Collection
Calle 57 y 56 Obarrio, Ciudad De Panama, Panama

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Sortis Hotel, Spa & Casino, Autograph Collection

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