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Metro Hotel Panama

Panama City · Panama

Hercilia Lamela, El CangrejoView location

7.8/10Very good432 Reviews
Cleanliness8.2/108.2
Service8.0/108.0
Comfort8.0/108.0
Condition7.8/107.8
Location8.8/108.8
Neighborhood8.2/108.2
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Metro Hotel Panama

This hotel enjoys a charming setting in Panama. The hotel is located in El Cangrejo, lying in close proximity to a wealth of attractions. The hotel is set in a major tourist and commercial area, close to many restaurants, shops and entertainment venues.

Guests are afforded a deep insight into the rich culture and history of the area, at this charming hotel. This hotel comprises elegantly-designed guest rooms, which immerse visitors in luxury and style. At this hotel, modern facilities are complemented by exemplary services and comfort.

Business and leisure travellers are assured of a truly enjoyable stay at this wonderful hotel. The hotel is one block away from the Via España metro station.

Read more about this hotelShow less

With a stay at Metro Hotel Panama, you'll be centrally located in Panama City, within a 5-minute drive of Via Espana and Avenida Balboa. This hotel is 3.9 mi (6.2 km) from Albrook Shopping Mall and 1.6 mi (2.5 km) from Multiplaza Pacific Mall.

Make yourself at home in one of the 39 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • A car is not required for transportation to and from this property.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately PAB 7.50 for adults and PAB 7.50 for children
    • Airport shuttle fee: PAB 30 per vehicle (one-way)
    • Late check-in fee for check-in between 7:00 AM and 2:00 PM
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Centro de Arte y Cultura 0.1 km / 0.1 mi
Crown Casino 0.2 km / 0.1 mi
Fiesta Casino 0.4 km / 0.3 mi
Via Espana 0.5 km / 0.3 mi
National Shrine of the Heart of Mary 0.6 km / 0.4 mi
Luxor Towers 0.7 km / 0.4 mi
Iglesia del Carmen 0.7 km / 0.4 mi
Calle 50 0.9 km / 0.6 mi
Soho City Center 0.9 km / 0.6 mi
Bingo 90 1 km / 0.6 mi
Uruguay Street 1.1 km / 0.7 mi
Avenida Balboa 1.5 km / 0.9 mi
Multicentro Panama 1.7 km / 1 mi
Cinta Costera 1.7 km / 1.1 mi
Avenida Central 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2011
  • Year of most recent renovation: 2011
  • Total number of rooms: 35
  • Number of floors (main building): 3
  • Double rooms: 35
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
Show 33 more facilities & services
  • Airport
  • Car park
  • GarageExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Car hire
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Launderette
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Lift access
  • Bicycle storage
  • Luggage room
  • Towels and bed linen
  • Non-smoking area
  • Air conditioning in Restaurant
  • Breakfast room
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • TV lounge
  • Breakfast served to the tableExtra charge
  • Identification card at arrival
  • No hen/stag or any other parties allowed
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE TWO DOUBLE BEDS PREMIUMQUADRUPLE • TWO DOUBLE BEDS PREMIUMQUA.2D-PI

    Photos are not available for this room type.

    Metro Hotel Panama

    QUADRUPLE TWO DOUBLE BEDS PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ONE BEDROOMDOUBLE • ONE BEDROOM • 1 Bedroom • 25 m²DBL.B1
    DOUBLE ONE BEDROOMPhoto unavailable3 photos

    Metro Hotel Panama

    DOUBLE ONE BEDROOM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1

    Room amenities

    • Individually adjustable air conditioning
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Desk
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDROOMSDOUBLE • TWO BEDROOMS • 1 Bedroom • 25 m²DBL.B2
    DOUBLE TWO BEDROOMSPhoto unavailable4 photos

    Metro Hotel Panama

    DOUBLE TWO BEDROOMS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B2

    Room amenities

    • Radio
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Wi-fi
    • Shower
    • Bathroom
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Desk
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1
    DOUBLE BASICPhoto unavailable1 photo

    Metro Hotel Panama

    DOUBLE BASIC

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Metro Hotel Panama

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Metro Hotel Panama

7.8
Very good
432 Reviews
Cleanliness
8.2 /10
Service
8.0 /10
Comfort
8.0 /10
Condition
7.8 /10
Location
8.8 /10
Neighborhood
8.2 /10
Amenities
7.6 /10
100 reviews shown
8/10
Excellent
21 Jul 2026
Maria
The breakfasts were really good, thank you!
Family
6/10
Pleasant
08 Jul 2026
Donna
There are no amenities, but the location is very good. Not even one English tv channel. Staff is very nice, and was patient with me not speaking Spanish.
Self
6/10
Pleasant
18 Apr 2026
Mariana
The front desk clerk at the check in time was helpful and friendly, all other front desk clerks were not.

The room was ok for one night only, but the whole property needs a lot of maintenance.

The street is very noisy, which should be considered by people sensitive to noise at night.

Overall the experience was a 4/10.
2/10
Poor
10 Mar 2026
Joshua
The room smelled like mold, WiFi didn’t work went to the staff they did nothing to ratify the situation.
Self
8/10
Excellent
05 Mar 2026
Colleen
The staff is bilingual - English and Spanish, and very helpful, especially Eric and Kevin. Our room was small but comfortable and clean. The free coffee and tea was a great benefit. Great location close to the metro, restaurants and a supermarket. Also very safe neighborhood.
Partner
8/10
Excellent
04 Mar 2026
Stephen
Ots of restsurants nearby
10/10
Exceptional
15 Feb 2026
Shonette
Yes
Leisure Self
8/10
Excellent
25 Jan 2026
Afsana
Clean room and good staff
Friends
10/10
Exceptional
29 Dec 2025
Shonlin
Good
10/10
Exceptional
19 Dec 2025
Warren
This is a a convenient hotel, located in a prime area in the city. The staff is friendly, helpful and the room is cleaned every day.
Leisure Self
10/10
Exceptional
25 Nov 2025
Kevin
Nice economical spot, close to fine restaurants and shopping. Staff very friendly. Eddie, one of the clerks, was super helpful and spoke fluent English. Made our stay enjoyable. Next time I'm in Panama City I plan to stay here.
Partner
8/10
Excellent
20 Sep 2025
Sharon
I like the lady who attended to us in the breakfast area.
Leisure Friends
10/10
Exceptional
17 Feb 2025
Mauro S
Great location, friendly staff, quiet! Good size rooms.
Leisure Family
10/10
Exceptional
30 Sep 2024
Heriberto
The best is the staff. Very professional and corteus
Leisure Self
8/10
Excellent
22 Sep 2024
Abbiegail
I like how clean it was, the unique thing knowing i speak English and they speak Spanish and they where able to help me around, i didn't like they didn't have a pool
Leisure Family
8/10
Excellent
22 Dec 2023
Josue
Cheap and located in the center of the city
10/10
Exceptional
06 Sep 2023
Rojeria
A good stay every time. Staff always take care of my needs and ensure safety.
Business_and_leisure Family
8/10
Excellent
05 Jan 2020
Marcela
Just ok pictures looks a lot better than reality. Breakfast is not included. 5 extra.
Business_and_leisure
8/10
Excellent
18 Nov 2019
Verified traveler
Great location, close to metro station. Room clean. Towels look old. And parking lot does not have roof.
Leisure Family
2/10
Poor
11 Aug 2019
Randy

Bad business decision

I didn’t get to stay I thought I was booking a room in Panama City Florida. I had no idea it was in a different country.The address I was booking a room for is on 6th street in Panama City Florida.You would think that business could continue with a room for me in The United States and I could be a great customer.Instead I am staying at another nice hotel and they are receiving my money
Partner
8/10
Excellent
23 Jul 2019
Verified traveler
It was fine, nothing fantastic. minimum 50 characters
10/10
Exceptional
22 Jul 2019
Verified traveler
Such a great staff and great value because of them.
2/10
Poor
19 Mar 2019
Nevilleheadley
The place is keep clean but I had trouble getting into my room they have a remote key & it keep locking me out my room I also stayed 2hr after check out my time & after starting there for 24 day they charge me 25dol I thought that they could have done better than that
10/10
Exceptional
27 Feb 2019
Richard
It's in the center of everything. Everything is near and also you can walk if you want. It's located in a safe place and the people are very good.
It's clean and comfortable.
Leisure Family
8/10
Excellent
28 Jan 2019
Verified traveler
Easy walking distance to shops and restaurants. We like gambling, so easy to walk to at least 5 casinos
Leisure Partner
10/10
Exceptional
02 Sep 2018
Dayrel
Staff was friendly and helpful.. the breakfast was excellent..
8/10
Excellent
24 Jun 2018
Roger

Decent

In room coffee pot broken. Said nothing they could do. Did not have another coffee pot. Breakfast downstairs was acceptable / OK. Nice staff.
Friends
8/10
Excellent
21 Jun 2018
Verified traveler
Very nice for the price. Close to everything. Will
10/10
Exceptional
20 Jun 2018
Dylan
Very comfortable, clean, small hotel. Plenty of restaurants nearby...great value.
8/10
Excellent
29 May 2018
Mikkel

OK Place to stay!

Have stayed at the Metro many times. This time there was no hot water, tepid, but not hot. When I checked in there were NO towels in the room and this happened 3 times during the week I stayed there, the maid service forgot to leave towels. One thing that I have mentioned before is that there is no light by the bed. The only light in the room is the ceiling light. That being said, I will stay at the Metro again because it is centrally located and has a reasonable price, plus parking in the back that is gated at night.
8/10
Excellent
22 May 2018
raymondo
great staff. my only thing is the widows are not sound proof!! sat night partying until 437 am as i looked at the time. i should got my ear phones out! as i know pty pretty good. i was done partying and eating like at 12! so ask for a room in the back!
10/10
Exceptional
19 May 2018
Verified traveler
This is a great hotel for the price - much nicer and more comfortable than we were expecting. Staff were friendly and helpful. The area is not the best (area clearly a pickup location for escorts), but there are heaps of food options close by to choose from.
Partner
10/10
Exceptional
19 May 2018
Romario
Our stay here was great. The staff was great, made good recommendations and always helping. The hotel’s location was central and pretty safe, just walking distance of restaurants and malls. Minor issues at first but those were quickly resolved. A nice place to stay.
8/10
Excellent
16 Apr 2018
Esteban
Very good location. I only was 1 night but I liked it.
6/10
Pleasant
15 Feb 2018
Murray

ok hotel in a touristy/bit rundown area

within blocks from main roads, in the shadow of the skyscrapers.lots of security, but also hookers. variety of shops, hotels and restaurants. lots of vehicles (not buses) and lots of construction. the taxi drivers earn their money here, driving is complicated. have never been hit on during vacation before, but did not feel any security issues.
8/10
Excellent
12 Feb 2018
Denise

Nice hotel for the price

Hotel was a great price with a free breakfast. The rooms are clean, spacious and comfortable. The bathroom has showers with rain heads and are roomy.
8/10
Excellent
30 Jan 2018
Verified traveler
One night stay before going to the airport, arranged personal call from desk at 3 am to wake up
2/10
Poor
13 Jan 2018
Verified traveler
The location from the airport is too far. Do not stay here if you are flying out of Panama. No towels in room. But room was clean and bedding was OK. It looks like improvements are being made to the hotel. Hotel Shuttle is not free it's about $30.00 each way. Suggest car rental or uber for less cost. Area of hotel is rundown.
Parking in hotel is very tight space but secure to keep theft down. I will not stay here again and I travel worldwide.
10/10
Exceptional
29 Dec 2017
Verified traveler

100% recomendados

El hotel se encuentra en el puro centro de la Ciudad de Panamá. A escaso 100 mtrs de la estación del Metro, como también del área comercial.

El personal del hotel muy amable, servicial.
La calidad de las habitaciones, muy buenas y el desayudo incluido, muy rico,

6/10
Pleasant
22 Nov 2017
Ron

Pleasant hotel for small budget

The concerns, there is no phone in the rooom
No refrigerator, neither a bottle of water available. However, the area is safe. There are a lot of stores around and walkable.
10/10
Exceptional
16 Nov 2017
rolando

Great place to stay

Was enjoyable nice and friendly warm atmosphere staff were courteous and professional.
Family
4/10
Poor
05 Nov 2017
Verified traveler
the room is not clean and bad condition. the wall of hotel room need to repair. the breakfast is terrible. the funky smell of bed and pillows are uncomfortable to sleep.the front desk is not helpful and rude.the location of the hotel is good.
6/10
Pleasant
22 Aug 2017
Sarah

Nothing fancy

Just a place to sleep, nothing more, literally! No other furniture in the room besides the beds. It was OK cleanliness wise, had to ask for towels because none were provided. The breakfast is kinda lacking. Would look for a different hotel if I came to panama again
2/10
Poor
18 Jul 2017
Kunal

Bad unfriendly staff

Bad unfriendly staff
6/10
Pleasant
27 Jun 2017
littleBtown

Not bad for price

Nice hotel located in area easy to walk around. Charge to transport to airport and for breakfast. Breakfast nice and simple. Tours pick up at hotel. Safe area. Be prepared for basic room, I had to ask for towels twice. Staff super nice. Hallways loud due to ice machine and doors and flooring make it echo.
8/10
Excellent
03 Jun 2017
tyrelle

Decent hotel, nothing super fancy

It was a good hotel, staff was very good. They forgot my towels when i first arrived. If the price is right, probably will stay there again
6/10
Pleasant
22 Mar 2017
2nd Visit PTY

Good Price but expect to get what you pay for

This is a very basic hotel with tiny rooms. Basically a bed and a small desk, small TV. No frills at all. Housekeeping of any sort is only provided every few days. The staff at the front desk and in the breakfast room were all very nice. I think for a just a few dollars more you can find a huge improvement in quality. The included breakfast was more than ample.
8/10
Excellent
15 Feb 2017
bo

Great hotel and location

The room was clean, large, and quite. There are lots of nice restaurants and shopping nearby.
6/10
Pleasant
09 Feb 2017
Stephen

short stay but would go again

as we had to get a different flight we didn't arrive at the hotel until 830am the morning of are stay so we were only there a few hours had a shower and stuff, but we we're still offers breakfast and the room was nice and hotel was tidy and staff were nice.
Family
10/10
Exceptional
03 Feb 2017
Hillary

Walking distance to good restaurants

Safe, very clean, comfortable. Enjoyed free breakfast. Great showers
8/10
Excellent
22 Dec 2016
Ramouz

Cheap price, good value

We liked the hotel. It was one of the only ones out of about 6 hotels that we used in our trip that didn't have a mold smell. Great!
Breakfast was ok, nothing special. They should give oatmeal and eggs daily. They should offer only white cheese, not yellow (yellow has artificial coloring). It's fine though considering the price we paid.
It was quick to check in and check out. Pretty comfortable place! We liked the modern bathroom and toiletries.
We took a room in the back as per some reviewers' advice and we still heard noise as the windows are very thin.
2/10
Poor
14 Dec 2016
RichNCaribbean

We canceled our reservation as soon as we arrived!

Unfortunately, we never got the opportunity to experience the stay at the hotel. Because, after hearing the bad reviews of the hotel and the area it was located in from our taxi driver, on the ride from the airport, we decided to cancel and look for another hotel. We were told that this area of the city is not a good area. And that this particular hotel was regularly frequented by local prostitutes. And while we were in the lobby, we over heard a couple complaining to the front desk, that they had personal items stolen from their room. NOT A GOOD SIGN! My advice: Stay away!!
10/10
Exceptional
14 Dec 2016
Verified traveler

Clean Comfortable and accessible hotel

Staff really friendly. Local eats within walking distance.
You can get on the metro to get to different locations within the city for .35 cents each ride, save on Taxi fare.
Just buy the metro card at the station and load it with 5 dollars and you can move around the city.
Partner
8/10
Excellent
01 Dec 2016
Hoa

Good location with budget price.

We stayed at the Metro Panama hotel for 2 nights and appreciated the hotel ' s hospitality very much. Located in a very good location , this hotel is closed to everything from subway, metro bus, shopping, to entertainment such as casino, restaurants .
We like the large bedroom with premium bedding of this hotel. Breakfast is basic but good enough to start the day with juice, coffee, fried eggs, cereals, and breads.
We will definitely return to this hotel and highly recommend it to our friends.
8/10
Excellent
28 Nov 2016
TXOutlw

Nice location for what we wanted.

The hotel was near things I wanted to do and familar with. I just was dissappointed that one day room never got cleaned and the others it was not cleaned un 3-4pm. I am used to hotel cleaning rooms while I am out in the am so Ican come rest in afternoon a bit before going again. The location was good for me, but not what anyone with family would want.
6/10
Pleasant
23 Sep 2016
Nina

Metro Hotel & local area

Enjoyed walking to many interesting places around hotel. This is area for everyday life of the Panama people. Helps to know a few words in Spanish! Uber was best transportation option if you do not rent a car. Met many friendly people. Found that the city is just as expensive as the US. No big 'deals' on items even in the local grocery stores. Many many many US brands were in the stores. There are three (3) fantastic malls in the city, brand names you will recognize, but again no bargains. Booked several tours before we went, but found hotel could book same tours for less money after we got there. Pacific side beaches are not the best. Snorkeling should be on the Atlantic side. Rain was a happy rain in the afternoons and there were a few days without rain. Internet in lobby area was great. Google Maps helped us to find our way around town. That was GREAT! Overall a good trip.
10/10
Exceptional
17 Sep 2016
Tony

Modest, clean hotel in the center of the city.

Every member of the staff was helpful and did what they could to make my stay enjoyable. When the safe in my room couldn't be made operable, I was upgraded to another, much larger room. Dining room staff also very helpful, asked me several times if I needed anything else. On my next trip to PC, I will book a room at the Metro.
8/10
Excellent
08 Sep 2016
Mikkel

Great Hotel for Business Trips

Was in in PC for a business trip, location is great as you are close to via Argentina with all its restaurants. Has free parking in the back. Free breakfast is OK if you like carbs.
6/10
Pleasant
29 Aug 2016
Verified traveler
Nice hotel close to everything as transportation, restaurant, shops, rent a cars office.
6/10
Pleasant
26 Aug 2016
Verified traveler

Best quality at this price point

Very convenient location. Good room quality. Stay at the back the rooms on the front street are very noisy.
6/10
Pleasant
23 Jul 2016
Kevin

Pretty calm and clean

The hotel is great, and the location is wonderful. However, the staff hotel is not that good and they don't put water in our rooms in the entire stay. The staff was not rude, just OK.
10/10
Exceptional
17 Jul 2016
Harold

Excellent - 2 weeks beyond expectations

My wife and I travel a lot, this time we were in Panama for the longest ever vacation, 2 weeks. The Metro Hotel surpassed our expectations, cold a/c and hot water all the time, comfortable and no noise from other rooms, no insects whatsoever, bathroom very modern, daily room cleanup, free limited breakfast coffee/tea, fruits, eggs or pancakes, cereal, juice. The wait staff were very friendly, Tata and Alvaro in the small restaurant that seats 24 were very friendly, proactive, and a few mornings when my wife wasn't well even prepared a breakfast tray that I could take up. We rented a car for a week and they have their own parking in back with a secure gate. The location is off the charts, convenient restaurants across the street and to the sides, buffets from US 3.95 - 4.95, and of course higher, stores are within 3 minute walking distance, bus route 3 minutes, Metro rail 4 minutes. For all the time we were there we found the front desk manned all the time, helpful in providing anything we needed, even tips on where to go and how. We'll be back next year.
8/10
Excellent
28 May 2016
Mikkel

Excellent hotel, especially for the price.

Stayed 3 nights while conducting business and attending Expo Turismo International 2016. Good central location with several excellent restaurants within 2 blocks and a small market half a block. Large room with 2 double beds, refrigerator and good sized TV.
10/10
Exceptional
03 May 2016
Verified traveler

Best área in panamá city

Well I will start with saying I was very tired when we arrived at the Hotel and I was told from one of the staff that the Hotel was booked full. The manager ask me to have a seat and would be with me shortly. He called me up to the front desk within 10 minutes and told me that he put me up in another Hotel which was in front of the Metro Hotel. I was a happy person and went to the other Hotel and everything was great. The staff was excellant and everyone was happy. Super Job by all the staff members of Hotel Metro of Panama
4/10
Poor
28 Apr 2016
Danny

old room, bathroom very small, old tv

When I book this room i made it looking at the pictures posted in the web. When I arrived to my room it was old and uncomfortable, bathroom was very small, you can not seat properly in the toilet, my knees hit the wall, getting inside the shower was difficult because you had to give a step over the toilet. What I paid was little but not a good rate considering the confort. I will never stay again. The only good thing was the minibar with good prices an enough food and beer. No elevator, and my room was 4th floor. Pool was closed in the night. receptionist in the lobby was distracted, he didn`t pay attention when i was making check out, he preferred to take with employees and leave me waiting.
4/10
Poor
27 Apr 2016
Verified traveler

Sleepless night

The front desk could be trained to be more pleasant. If you want to sleep forget it doors will be slamming all night long every 5 minutes. Then in the moringing road noise and construction.
Family
6/10
Pleasant
23 Apr 2016
Verified traveler

Could be more service and friendly oriented

Front desk people were not as friendly and service oriented as expected, were not clear in hotel rate rules, rooms were not ready in spite check in hours is 3 pm and I arrived near 4 pm. However, worker girls in the breakfast room and time were very nice and friendly. They made my stay more confortable.

My room was in the 2nd floor, and the hallway outside the elevator smelled smoking environment all the time. There were signals of non-smoking area, but I am not sure if some rooms are smoke allowed ones.
6/10
Pleasant
20 Apr 2016
Ray

Stay around downtown Panama

A cheap option for a night in Panama. Closer to places around downtown and easy access to freeway (to get the airport)
The hotel has a device that controls electricity at your room so if you leave, your room key is removed and electricity goes out. when you get back, the room temp is hot (hello this is the Caribbean), the small refrigerator did not hold temp.
I experienced a cool water only when I made a quick shower at 5 AM to get ready for the airport.
Internet connection is standard. Noise from the street lasted the whole night and my room did not have TV remote control.
Family
10/10
Exceptional
18 Apr 2016
Verified traveler
Ok everything was good for the one night stay and the breakfast was very good
6/10
Pleasant
15 Mar 2016
marietta

Okay for a night

Uncomfortable bed. Tiny, tinny TV. Staff did not speak English but were very helpful.
Partner
10/10
Exceptional
27 Feb 2016
Jackie

Very Friendly

Metro hotel Panama was a joy to stay in, the staff is friendly and very helpful. It is clean and well taken care of, would stay there again when i next visit Panama
8/10
Excellent
18 Feb 2016
Robert

Good hotel for the money

Good hotel for the money. Close enough to walk around the city to a lot of bars restaurants and shopping.
Partner
8/10
Excellent
27 Jan 2016
Donald
Nice, simple comforts and in great location.
8/10
Excellent
26 Jan 2016
claude

great hotel but count $60USD for transit

It is a great and affordable hotel,but I didn`t like the fact that in the amenities it was said transit, I chose it for that reason but we had to pay $30USD twice ,to get to the hotel thr rest is perfect except it shoud have reading lamps .
4/10
Poor
19 Jan 2016
Jesus

Not worthy for the money.

Unconfortable...should be a $40 value
8/10
Excellent
02 Jan 2016
Verified traveler
This is a nice hotel with a good location. Good restaurants within walking distance. Free parking.
Staff was helpful.
6/10
Pleasant
14 Dec 2015
Jeins

Hotel good for a night

It's an old hotel, close to main areas of the city, nice Breakfast, staff, but will be ok if you going to stay just a nigth.
6/10
Pleasant
13 Dec 2015
Verified traveler

Great location with many restaurants in the area.

Good experience. The hotel staff was very attentive. Great for the price
8/10
Excellent
16 Nov 2015
Verified traveler

Convenient location, but lots of traffic noise.

No laundry room, a little too much traffic noise, and the 7 AM breakfast was a bit too early and not very substantial. However, the bed was comfortable, the staff was helpful, and very easy to get a cab or rent a car. Lots of restaurants in the area.
8/10
Excellent
06 Oct 2015
Verified traveler

Metro Hotel Panama

perfect for visit in the city.
4/10
Poor
14 Jul 2015
C C

Breakfast nightmare

The breakfast was the same every single day. After 3 days we opt to have breakfast outside so we have to spend more money which it did not make me happy at all. Also there was not microwave in the room..only in the cafeteria. ..so if you want to have a tea you have to go downstairs...Also outside the hotel was very noise at night...
10/10
Exceptional
12 Jul 2015
francisco

Excellence\n

beautiful hotel, nice customer services and great breakfast with MS Yova the best chef in the building.
8/10
Excellent
11 Jun 2015
Michael

Amazing staff

The staff was absolutely amazing. I can not say enough about how awesome they are. The room was clean and the A/C worked very well which you will want. No warm water in the shower which wasn't fun when you first wake up with that amazing A/C running all night, but Panama is a very humid country and the cold shower felt amazing when you came back after a day out.
10/10
Exceptional
09 Apr 2015
Verified traveler

Fantastic place

As a gay couple we really enjoyed our stay. Great location for shopping, beach front n sight seeing. People were so nice n helpful at metro hotel.
Partner
10/10
Exceptional
31 Jul 2014
Douglas

Very nice hotel

nice hotel in the middle of the city, has elevator and it's very clean. awesome rate considering location/amenities and breakfast included.
Family
8/10
Excellent
21 Jul 2014
Sonia

Good central location.

In a good area within walking distance of several restaurants and the riverfront walk. Good breakfast and decent aircon and wifi. Would have been good to have bedside lamps. Cafe Manolo at the end of the road was really good. Ten minutes walk to a Metro.
Partner
8/10
Excellent
13 Jun 2014
Hilda

Comfort and convenience, plus great service

This small, family run hotel in the center of El Cangrejo in Panama City, Panama has become the place I stay when in town, primarily because of the service and warmth of its staff. Rates are very reasonable and the location is prime, convenient to all the attractions and rich history this rapidly developing financial center of the Americas has to offer.

Rooms are spacious and spotless, although years of routine wear-and-tear since its opening calls for attention to curtains and bedspreads that have seen better days and are coming due for replacement.

Breakfasts are hearty and the kitchen staff is more than willing to prepare eggs to order. The coffee is excellent and tropical fruits are delightful accompaniments to toast, cereal and other traditional breakfast fare.

But of best of all, returning to the Metro Hotel is like visiting old friends.
8/10
Excellent
30 Mar 2014
Verified traveler

Awesome place at a good price

Very clean and close to shopping. Staff is good with English.
8/10
Excellent
06 Feb 2014
bo

Nice hotel near everything

Great staff, rooms clean, near good restaurants, bars, shopping, and casino's
8/10
Excellent
22 Jan 2014
DWS

Fine Hotel in Great Location

Well kept hotel in a good neighborhood. Furnishings all new in the Ikea type style, breakfast choices limited but good quality. Nice staff, efficent check in and out. Bear in mind neighborhood is safe and as good as it gets in Panama City, but some will find it rough around the edges.
Family
8/10
Excellent
20 Dec 2013
Manuel Madera

Small, but centrally located

In general my stay at Metro Hotel was very nice. The date of arrival my checking was very smooth: my keycard was ready, and Luis at the front desk was very helpful. I was in my room in less than 5 minutes. My rate, which was very reasonable, included continental breaksfast, WI-FI. Room was clean and the A/C worked very well. Ana and all the employees working at the dining/breakfast area were very nice and helpful. Pedro at front desk helped a lot with information related to the area. I am really surprised with the overall service. I would consider staying again at Metro Hotel in future visits to Panama. Please take note that the hotel doesn't have a full service restaurant, only for breakfast, that is open if I am not mistaken from 7am to 10am. Overall very nice surprise!
2/10
Poor
18 Dec 2013
josh clark

Extremely Rude.

I hate to negatively express anything and in fact this is my first time ever doing so in a review or written form. There was supposed to be an airport shuttle. The morning ours was scheduled the man at the front desk said it would be there shortly. When it showed up it was a cab he called. We asked him if we had to pay the cab fare, he said no it was arranged with the driver already. The driver then proceeded to demand the fare at the airport. We protested saying it was between him and the hotel and he needed to call the hotel. He refused and waited for us to pay. He had a phone and we had the number. Our phone had no service since we were traveling from the states. He called a policeman over who then forced us to pay the extortion. SCAM! Don't stay here please. We spent two weeks in panama and loved it, sadly our last few hours there were the only time we had to deal with a shady situation and it was because of this hotel.
8/10
Excellent
01 Dec 2013
Hilda

Pleasant, conveniently located, great service

A friend and I resided at The Metro in Panama City for 26 days in October (10/8-11/3) of this year and were very pleased with the accommodations, location and service. Breakfast choice is a little limited for such a long period, but fine for the short term visitor and very ample. For the price, The Metro offers outstanding value.
10/10
Exceptional
18 Nov 2013
rk
Great value for price. Very clean. Ac worked good. Safe neighborhood with some good restaurants/ bars. Breakfast was simple but tasty. Staff was helpful. Internet was decent...tho they had three computers so I used those a few times.
Family
8/10
Excellent
06 Oct 2013
Verified traveler

Nice hotel!

Great hotel for the price with great location in downtown Panama! Clean and nice I would stay there again!
8/10
Excellent
03 Oct 2013
Laressa

Beautiful room located in the middle of the city

On arrival, the front desk person was very nice and hospitable. He was informative and spoke and understood english well which was relieving. The hotel has beautiful furniture and I really admired the decor. The lobby made a very good first impression, of which I was a concerned about with this having been my first real experience in the city. No one helped us with our bags but we were able to use the dolly and the front desk employee came to pick it up when we were done. The room was lovely! It had a somewhat nice view of some skyscrapers and also the parking lot. The beds were divine! A far cry from the hostel we stayed at prior to this. Overall it was a nice stay.
8/10
Excellent
14 Sep 2013
regan

Close to casinos,

Everything is close by like casinos, restaurants and close to the beach
6/10
Pleasant
26 Jul 2013
jennifer

Convenient location

It was a little hard to find but surprisingly in a nice location.
Staff was nice but did not appreciate the way they questioned who was staying in the room (all they needed to know was adults ,kids) and made copies of my passport. No other hotel has ever done that.
Breakfast needs a lot of work -same choices, bland. Only had two towels in room & while I was there I heard two other guests request towels. Appreciated the free parking & wifi. If you are looking for a small,quaint hotel this my be an option. I felt it was small but did not feel warm, with the exception of the breakfast server (she was really sweet).
6/10
Pleasant
19 Jun 2013
Hifigw

Ok for price

We have stayed at a number of hotels on same street and would only return to this one if cost was the only consideration. Bedroom we were in had no bedside tables or lights so had to use main light for reading etc, not ideal if one of the party of 2 wishes to sleep while the other one reads. very basic breakfast. Pleasant check in staff who spoke very good english.
10/10
Exceptional
01 May 2013
Matzi

Great Experience \"A MUST SEE DESTINATION\"!

The breakfast was excellent and the front desk staff spoke very good English. The hotel was clean and very quiet at night time. We would definitely recommend this hotel A+ Seeing the Panama Canal was a fantastic experience...
Partner

Location & surroundings

Metro Hotel Panama
Hercilia Lamela, El Cangrejo, Panama, Panama

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Metro Hotel Panama

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