Hospedium Princess Hotel Panamá

Panama , Panama City
PANAMA, Calle 53 Este Marbella y Ave. 5ta B Sur
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100 reviews shown

10/10

Exceptional

10 Mar 2026

JIMSON

GOOD

Self

2/10

Poor

05 Mar 2026

Romaine

The hotel was horrible it had mold all over was very smelly had to call each night for air freshener they wouldn’t change the room the toilet made a loud noise when flushing the tv didn’t work the bath in the shower was sinking and rusty the hotel is in a good location it’s just poorly maintained please do not book it’s not worth it I was ready to leave on my first night I had to buy my own sheets and the carpet is very dirty and smelly the pool needs better maintenance they literally use a hose to refill the pool it’s just not the best place to spend any form of vacation or celebration.

Partner

10/10

Exceptional

02 Mar 2026

Sarah GoLightly

The room was a good price and nice size! Staff was nice and accommodating. Loved the smart TV so i watched my Netflix show! The pool had lots of children and water was not clear, hot tub was not hot, so I passed on that. breakfast omelette, making lady was in no rush with a long line

4/10

Poor

28 Feb 2026

Mai

Old and outdated rooms, no lock in doors had to put a chair to feel safe.

Friends

2/10

Poor

24 Feb 2026

Francis

old and without any maintenance hotel, dirty carpets all over the floor and inside the rooms disgusting, stained, smell like urine and the humidity in the hallway is incredible , they even have a dedicate dryer in the hallway, the rooms and humid, and showing lack of maintenance and care, the air conditioner ventilation completely dirty with dust and mold

Business

10/10

Exceptional

21 Feb 2026

samuel

The best

8/10

Excellent

16 Feb 2026

Janeth

Habitación amplia y areas limpias. Ubicación excelente. Personal amable y atento.

Friends_and_family Family

2/10

Poor

13 Feb 2026

Barbara

Fui el 28 de enero de 2025 y el hotel entero no tenía aire acondicionado, en la recepción me dijeron que estaba en mantenimiento y que probablemente para la madrugada estaría funcionando, pleno verano y sin aire, resulta que al día siguiente hablé con alguien que me dijo que el hotel tenía 1 semana sin aire.

Family

2/10

Poor

13 Feb 2026

Irene

There was a cockroach among the forks at the breakfast buffet. The room smelled musty, and the breakfast was very poor, even the honey and jams tasted very artificial.

There was also no hair dryer in the room. I had to request one from the front desk, and it took quite a while for it to be delivered. By the time it arrived, it was already very late, and the buttons were not working properly.

I left my socks under the sheets because sometimes I take them off while sleeping and don’t realize it. When I returned to the room, the person who cleaned it had placed my socks on top of the pillow, seemingly trying to make a point. I consider this inappropriate and highly unprofessional behavior, as well as VERY BAD SERVICE.

Business Self

2/10

Poor

02 Feb 2026

FANNY

Las habitaciones del hotel no se encontraban aseadas adecuadamente: alfombras muy
sucias, sábanas con mal olor y causaban picazón en la piel.
• Se observaron cucarachas vivas en varias habitaciones, tanto en el piso, mobiliario, como
saliendo por el drenaje de la bañera. Creando inseguridad en el equipo para desayunar en
el lugar al día siguiente.
• Equipos sin funcionar: aire acondicionado, mantenia una temperatura más similar a
calefacción y no podía ser regulado, televisor en algunas de las habitaciones estaba la mitad
de la pantalla dañada y la otra mitad mostraba imagen, la ducha en una de las habitaciones
no salía agua, el elevador no llegaba a algunos pisos, se debia marcar otro piso y terminar el
recorrido por las escaleras.
• Ausencia de toallas en una de las habitaciones.
• No atendían los teléfonos para reportar estas situaciones.
• El olor a humedad fue tan fuerte y al permanecer expuestos a ello toda la noche, ocasionó
complicaciones respiratorias a algunos miembros del personal, incluyendo una crisis
asmática en una colaboradora que nos reporta no había presentado episodios en más de 3
años.

2/10

Poor

30 Jan 2026

Jose

Room with no ac. Left

2/10

Poor

29 Jan 2026

Jorge

I spend 9 days without air conditioner after the third day they send me a pedestal fan the temperature at night time was 84 degrees it was terrible please do not recommend this Hotel I will like the hotel to give me a refund for the staying room

Leisure Self

2/10

Poor

29 Jan 2026

RYAN

The Room is smelling old an the Carpet is dirty.

8/10

Excellent

19 Jan 2026

Lloyd

The room was clean, and the staff were polite, professional, and helpful. On the third day, I was denied breakfast, stating that I did not pay for such service. Since I did not initiate the booking, I accepted
the explanation. The A/C is workable, and I would recommend the facility. Roo210

Leisure Self

10/10

Exceptional

18 Jan 2026

Andreas

Everything was good

2/10

Poor

15 Jan 2026

Gurpinder

The pictures on the website did not match the real rooms in person. The hotel staff were not nice, but made fun me since I did not speak Spanish let alone understand it. Laughed in my face. The room had mold everywhere, there was a weird smell. The bed was just gross. Me n my friend requested a diff room, but it was the same issue. Mold everywhere, complained to the hotel staff, and they said they couldn’t do anything about it. Asked for a refund, no answer. We were exhausted from our flight and wanted to relax as soon as we arrived there, but the whole hotel was just disgusting. The shower floor had mold, along with cockroaches. Honestly, this hotel doesn’t even deserve any stars at all. The area is very loud, the pictures shown on here aren’t the same in person. The manager didn’t do anything about it. Even spoke to Expedia and the hotel staff didn’t answer the phone to resolve this issue. Paid for 5 days and didn’t get my money back, not even a sorry from any of the staff. Very unprofessional overall. I’m back from my trip, it’s been 3 days and I still have not gotten my refund back. The staff refuses to speak to Expedia, let alone do anything about this issue.
Would not recommend staying here.

Leisure Friends

2/10

Poor

10 Jan 2026

Jai

The stuff were very bad in communicating. The room didnt look at all like the pictures i choose a d it smelled terribly bad humidity . You couldnt breath inside. We came out directly and told the. To refund the room. We went to find an other hotel

Business_and_leisure Partner

10/10

Exceptional

07 Jan 2026

Esteban

It’s a nice place!

4/10

Poor

04 Jan 2026

Virginie

The had a very moldy odour, and missing basic amenities found in a hotel room

Family

8/10

Excellent

31 Dec 2025

Iris

Hamburger was rock hard like it was precooked
Breakfast have the chef cook you an inlet as everything else eggs pancakes etc were cold
Bathtub chipped paint those were the issues. But the staff were excellent and room was clean and quiet so I was good. Just eat out

10/10

Exceptional

28 Dec 2025

Scot Da

Very polite staff and great service

10/10

Exceptional

27 Dec 2025

Keron

Our experience was great, customer service was excellent, clean room ,but the internet service was bad need upgrading , really enjoyed our stay 😀 thank you guys

6/10

Pleasant

23 Dec 2025

Corey

It's a very nice hotel which needs a upgrade

Leisure Self

6/10

Pleasant

23 Dec 2025

Jeiram

Room air conditioner didn't work we have to change

10/10

Exceptional

22 Dec 2025

Róger Francisco

Excelenta ubicación, personal del hotel muy amables y muy buena calidad en habitaciones

Leisure Partner

10/10

Exceptional

21 Dec 2025

Verified traveler

Will definitely come back

Leisure Self

2/10

Poor

15 Dec 2025

Romel

This hotel is extremely terrible. I don't recommend staying here due to the mouldy stench from the carpeting.There are so many concerns

Leisure Partner

8/10

Excellent

13 Dec 2025

Jeiram

Yes good

Leisure Family_with_children

6/10

Pleasant

12 Dec 2025

Victoria

Hotel was very old, and the floor I was on smelt very musty. The light went out so many times, and the wifi was very unstable. The bedsheets and towels were stained and not very pleasant

Leisure

2/10

Poor

10 Dec 2025

Andrea

Room had cockroaches

10/10

Exceptional

10 Dec 2025

DANA

Yes, Yes

Business_and_leisure Self

8/10

Excellent

02 Dec 2025

Albert

Solo trip went well,nice area and friendly staff...place needs a little TLC

6/10

Pleasant

26 Nov 2025

Timothe

Good

2/10

Poor

26 Nov 2025

Donald

Would not provide a room until 3 pm. A line up to get a room by 4 pm. Got the wrong room with only one bed when I ordered 2 beds. Never got a room until 6 pm although it was up graded room but still one bed. One person had to sleep on a cot. No towels, no bedding for the cot until 8 pm. Poor breakfest. Pool was merky. Did not swim in the pool. Very poor service. Never stay here again.

Business_and_leisure Family

2/10

Poor

19 Nov 2025

Shevanice

The place smelt horrible and had cockroaches! Everything in the room was old!

Leisure Friends

10/10

Exceptional

13 Nov 2025

Ruben

Buena habitación y ubicación

8/10

Excellent

09 Nov 2025

Estefani

The breakfast was great, I love the pool.

Leisure Self

6/10

Pleasant

08 Nov 2025

Humberto

The room needs a lot of upgrades, old furniture, bathroom the shower is only a hand one, smell in the hallways, old carpets
The gym is all broken, nothing works.
Is a nice hotel that needs a lot of upgrades.

Leisure Self

2/10

Poor

08 Nov 2025

Yunier

Muy mala experiencia, el elevador, las alfombras de las habitaciones super viejas, con cucarachas, la tasa del baño de nuestra habitación 809 tenia salidero, no tiene ni mini-refrigerador ni plancha disponibles, hay un olor fuerte en casi todo el hotel como de algun químico que usan no se para que objetivo poeque se ve que esas alfombras llevan muchos años en uso. Lo único bueno es la ubicación y por eso le doy 1 estrella

Business_and_leisure Partner

6/10

Pleasant

05 Nov 2025

Marcine

The room had a weird smell im assuming because the carpets are old. The staff was friendly and they were helpful.

Leisure Friends

8/10

Excellent

04 Nov 2025

Veronica

Everithing was great!
My only complain is that the carpet in the room and one towel were not clean

Friends_and_family Family

6/10

Pleasant

02 Nov 2025

Tiffany

The room had an smell that was not pleasant

Leisure Self

10/10

Exceptional

01 Nov 2025

Shelia

The property was very nice. The room was spacious and clean. The ataff were all friendly and helpful. The hotel is centrally located around a lot of eatries and stores.

Leisure Self

10/10

Exceptional

28 Oct 2025

Kareem

el estacionamiento esta bien pero eso q uno tiene q caminar hacia el hotel, por q el elevador de noche esta cerrado

Self

10/10

Exceptional

27 Oct 2025

Sandy

Yes Ac work well and everything works out well
Place is lovely and great service

8/10

Excellent

26 Oct 2025

Wladimir

Clean room A+

Leisure Self

6/10

Pleasant

20 Oct 2025

Sergio

A proper place to wait for check-in time, comfortable and with AC should be nice

Business Self

2/10

Poor

18 Oct 2025

Melvin

worse hotel I have stayed at.

It was terrible, staff is very rude.

Partner

6/10

Pleasant

13 Oct 2025

chantal

The location of the hotel is great close walking distance to restaurants, stores, supermarkets etc. In the lobby is nice. The rooms are spacious, but the bed and the toilets are low. The entire hotel have a unpleasing smell. The gym is not gyming at all.
The staffs are patient and helpful try to fix my issues.
OVERALL THE PLACE NEED FIXING UP.

Leisure Partner

2/10

Poor

10 Oct 2025

Freddy

The service was good, but they have a humidity problem on all floors and in all rooms. I would like my money back because staying there was a headache. I ended up getting sick, both me and my wife.

Leisure Family

2/10

Poor

09 Oct 2025

Sheree

Room has mold and roaches
Furniture need changing

Leisure Family

6/10

Pleasant

03 Oct 2025

Dorothy

Carpets needs to go

Leisure

10/10

Exceptional

01 Oct 2025

Liggia

Yes shops nearby...... didn't go to the bar so don't know the options.....clean room....staff pleasant.....shout out to Gabby at front desk....Raoul security and bellman and the lovely housekeeper on the 7th floor,,,don't remember her name....she was off one day and I could tell the difference......I work in hospitality so it was refreshing......only down side the light went out a couple times, even though came back immediately, the internet of course took a longer time....but was back on each time by say 5min.....I stayed for 11 nights.....

10/10

Exceptional

01 Oct 2025

Akilah

The property itself was clean and felt safe. Convenient location close to different restaurants and ease of transportation options.

Leisure Self

10/10

Exceptional

19 Sep 2025

Tamiesha

The location an staff was on point

8/10

Excellent

17 Sep 2025

Jorge

Great location bad odors

Partner

2/10

Poor

17 Sep 2025

Roberto

This place smells really bad like mildew and or bleach/clorox. I thought about leaving in the middle of the night to a nicer hotel. Worse hotel ever. I couldn’t sleeping all night thinking it was carbon monoxide. The staff is great and amazing. Breakfast is okay.

Don’t stay at this hotel unless you want an uncomfortable stay. No bath Towels in a lot of rooms. No Fridge, No Water, dirty bathtub, and just big empty cabinets. The room looked very old and outdated.

Leisure Partner

8/10

Excellent

16 Sep 2025

Cherries

Breakfast was good

Leisure Partner

2/10

Poor

15 Sep 2025

CAMILA

This is the dirties hotel I could ever describe. Expedia kindly help me to relocate. The bath tub was just sooo dirty... the carpets, the courtains... no phones to call room service.... and a terrible smell of urine in the rooms... roaches and etc. Honestly this place shouldnt be operating.... the only good thing was the staff.... very extremelly kind.... they tried their best to assist me and help me out .. I had to leave at 4:30 am...

Business Self

10/10

Exceptional

15 Sep 2025

Simone

Nice place to stay

Leisure Partner

6/10

Pleasant

09 Sep 2025

Catherine

The location couldn’t be better. It’s safe walkable lots of dining options. Great for transportation.
Staff couldn’t be nicer.
Breakfast is excellent. The hotel is old and run down but even so because of the location, safe walkable, and all the other reasons I would stay there again even though the rooms need lots of attention.

Business_and_leisure

10/10

Exceptional

03 Sep 2025

Crystal

I recommend this place

Leisure Partner

6/10

Pleasant

02 Sep 2025

Frank

The location is convenient, the pool is small but cozy, the coffee bar is terrific.

The property is run-down, everything is worn. From carpets to doors, everything looks and feels like 50 years old.
There is no safe, minibar, microwave, or kettle in the rooms. Some of the beds have no headboard.

Leisure Family

8/10

Excellent

31 Aug 2025

Angelica

Stay at one of the best locations

My stay was a great experience; the staff were very friendly. The place was welcoming, needs a bit of renovations or updates but my husband and I felf comfortable, and the pool is nice, it has a good view as well as the room. The location was the best ever, very accessible to move around the city.

Self

6/10

Pleasant

31 Aug 2025

Larenzo

Walkable store

Leisure Family_with_children

4/10

Poor

31 Aug 2025

Novia

I went to the hotel with like four suitcases and no one helped me to go up to my room..the fridge in the room wasn’t working, I complained, they did nothing,, the breakfast was not it.. every morning just egg a little to no option plus the hotel had a terrible smell.. I would definitely not recommend !!

Leisure Family_with_children

8/10

Excellent

30 Aug 2025

Aurelia

I like all

Business_and_leisure Friends

2/10

Poor

29 Aug 2025

Santina

I went to check in the carpet in the room was dirty and triggered my allergies. I asked for a separate accommodation, and they did not want to assist after I told them I would like a refund they said they would have to charge me for one night and I did not stay. I had to book separate accommodations. The photos online are not up to date. The hotel is very run-down.

10/10

Exceptional

29 Aug 2025

Cay-Ann

Good

2/10

Poor

28 Aug 2025

Nastashia

Alot of roaches and it was very smelly
Stain was on my sheet

Leisure Friends

10/10

Exceptional

26 Aug 2025

Shericka

It was ok for my guess

Leisure Family_with_children

10/10

Exceptional

16 Aug 2025

Harold

Overall the proerty was very nice the staff and i service was very good. I would definitely stay there again

Leisure Partner

4/10

Poor

15 Aug 2025

Jessica

En términos de atención me fue muy bien. Muy cordiales y atentos. Sin embargo hay cosas que no mencionan a la hora de reservar. No hay neveras en los hoteles, ni vasos, y no te dan juego de toallas. En vez de toallas para las manos y la cara, te dan Kleenex. No me volvería a hospedar en este hotel, mucho menos por más de un par de días.

Leisure Self

8/10

Excellent

14 Aug 2025

Trisha

I enjoyed my stay

6/10

Pleasant

14 Aug 2025

Hugo

Wet smalling on hall floor carpet AND room

Carpeting needs cleaning,especialy floor hall

Business Partner

4/10

Poor

12 Aug 2025

Dwayne

Not a good hotel

Family_with_children

8/10

Excellent

12 Aug 2025

Jose Luis

A strong smell, well located

8/10

Excellent

12 Aug 2025

Myrla

I like that is very centric but I think the hotel needs some improvements already.

Business Self

2/10

Poor

10 Aug 2025

Keisha

There were roaches in the lobby and dining room....

2/10

Poor

07 Aug 2025

Debra

The staff and manager was very nice, accommodating and helpful. However, hotel needs to remove all carpeting, purchase more towels, upgrade AC thermostats so that they work properly unless you enjoy 57 temperatures.

Leisure Self

6/10

Pleasant

07 Aug 2025

Sharon

The staff was excellent love them ❤️. Food was great at the restaurant. Bed comfort needs upgrading and rooms.

Leisure Family

6/10

Pleasant

06 Aug 2025

Carnell

Good option and transport access

10/10

Exceptional

03 Aug 2025

JOSE

I liked

4/10

Poor

28 Jul 2025

Verified traveler

Everyone who worked at the hotel was very kind and helpful. But the room itself seemed dirty and uncared for.

Self

2/10

Poor

26 Jul 2025

Xavier

It’s the second time , they advertised as a newly renovated. The true is different. Bath towel are old and stained, it’s the only towel provided, no other size towels and you have to ask multiple times get change . Fridge no working , and they try to charge me for the ice . Overall is located in a safe area , but the hotel need renovations and towels . New Towels .

Business_and_leisure Partner

10/10

Exceptional

26 Jul 2025

Nardia

Nice clean ambiance

Leisure Family

2/10

Poor

26 Jul 2025

Jossalicia

My family and I were scheduled for 2 nights. When we checked in were told to park and bring our bags into a maze that took us through a restaurant area while rolling our bags. Got to our rooms on the 6 floor into humid and smelly rooms. I knew it was not going to be a pleasant stay since suffer from allegies. Everything in the room looked like scary seen. Nasty carpet, bathtub was super dated and durty, furniture from god knows when, mattress was terrible. We had no choice but to stay since it was too late to find something else. They charge for breakfast but they measure your servings and the restaurant area where they serve the breakfast is so hot the cheese was melted. The coffee was super water down. After this terrible experience we only stayed one night. All around close this place down and whoever owns it, you should be ashamed putting peoples health in jeopardy.

Leisure Family_with_children

2/10

Poor

18 Jul 2025

franklin

the bed is bad

Business Self

8/10

Excellent

13 Jul 2025

Fernando

Lugar limpio, camas comodas

6/10

Pleasant

01 Jul 2025

Jahleel

The customer service provided by the staff was excellent. They need to improve the rooms its very outdated. The bed linens had a smell especially the pillows and there was no fridge in the room.

Leisure Self

10/10

Exceptional

26 Jun 2025

Lotoya

I had a wonderful experience here. Looking forward to visiting soon

Leisure Family_with_children

10/10

Exceptional

22 Jun 2025

Chas

Very nice and friendly staff

Business_and_leisure Self

4/10

Poor

21 Jun 2025

Priscilla

Terrible smell like humidity in the room, including bed. They switched to a different room and were better but still. First night can’t sleep for the situation. Need better cleaning on the carpet and curtains.

Leisure Self

6/10

Pleasant

21 Jun 2025

Sadé

I guess you getting what you paid for. The rooms are old and dated and could do with some upgrading. However we were upgraded to a suit which was really nice of them, the room was very big and spacious but could do with some newer furniture. A lil mini fridge and some other amenities you accustom getting at a hotel was lacking. Breakfast could be better. But the staff was really sweet and accommodating. The location of the hotel is nice.

Leisure Partner

8/10

Excellent

16 Jun 2025

Lina T

Location, location, location. Staff super accommodating, cordial and helpful.

8/10

Excellent

16 Jun 2025

Chas

Nice place to stay however it’s needs some appliances for long-term stay microwave and refrigerator and coffee pot would

Business_and_leisure Self

8/10

Excellent

12 Jun 2025

Carter

Not a bad hotel for the price. Could use a little maintenance. Sauna was broken and water in shower was luke warm. The staff was very friendly and helpful. They had a nice fruit infused water station at the front. The breakfast was good. Pool area was nice to hang out. For the price I would stay here again.

Leisure Self

10/10

Exceptional

08 Jun 2025

Raquel

The property was clean the room was comfortable and spacious the view was great not to mention the breakfast also their staffs are very nice not to mention this one receptionist at the front desk I think his name is Alberto‼️ Oh lord he’s an Angel sent from above he understands English well and helps in every situation hats off to him, we didn’t get the chance to say goodbye because he wasn’t at work the day we left but big up you 💯
listen this property helps me to enjoy my trip book them now‼️👏

Leisure Partner

2/10

Poor

03 Jun 2025

Liza

we arrived at the property and we didn’t even have towels in the room, we ask for some and we got dirty towels plus the hot water was not working and it was a strong smell in the room, we decided to leave, the worst hotel experience that we ever had; not recommended at all

8/10

Excellent

02 Jun 2025

Renee

The staff was bilingual, friendly, welcoming and helpful. I did not like that I had to ask for a towel several times before I received two the day after I arrived.

Business_and_leisure Self