Name: Victoria Hotel and Suites Panama
Address: Calle D El Cangrejo, Bella Vista, Ciudad De Panama, PA

10/10

Exceptional

01 Jul 2026

Yvette

Very nice, luxurious even. Spacious. Favorite neighborhood

Self

10/10

Exceptional

30 Jun 2026

Edgardo

Normal es un hotel normal

10/10

Exceptional

29 May 2026

Stephen

Spacious room and an attentive staff who were always professional in their interactions. Restaurant was excellent, breakfast buffet with omelet station and plenty of options to choose from. I felt like I was on a cruise always looking forward to breakfast. If ever back in Panama I will stop by again.

Partner

8/10

Excellent

26 May 2026

MART

La habitación estuvo muy amplia, cómoda y limpia. El hotel está bien El desayuno bastante básico.
La zona por la noche no estuvo muy agradable

Business

10/10

Exceptional

07 May 2026

Benjamin

Gym basic ok, seat pool too old, menu breakfast repetitive every single day scramble eggs and sausagge, every day ham, no any other type of cold meat, need diversification. Overall a very good hotel, fair price value, I overstayed.

10/10

Exceptional

01 May 2026

Javier

Very Clean and great location.

Business

8/10

Excellent

24 Apr 2026

ERICK

Muchos restaurantes cercas tiendas de conveniencia, fácil transportacion

Friends

10/10

Exceptional

18 Apr 2026

Shamela

Everywhere was clean,breakfast was great

2/10

Poor

24 Mar 2026

Ayako

When we arrived they said we don’t have reservation. The front desk person was so upset because she was alone with a lot of customers waiting. Even though we got successfully the room, it was terrible. There was no hair dryer, security box not working, the floor was dirty, the door couldn’t open well, no face towels, etc. I sincerely do not recommend this hotel.

2/10

Poor

03 Mar 2026

Almarys

Front DESK should be more friendly ! .

Business

10/10

Exceptional

26 Feb 2026

Patricia

Location, good value, nice staff.

10/10

Exceptional

09 Feb 2026

Leonardo

Courteous front desk staff. Excellent service.

Business

6/10

Pleasant

17 Jan 2026

Gilberto

The drapes in the room are in bad condition. Need replacement.

8/10

Excellent

14 Jan 2026

Paula

Staff was amazing, my second time staying at the hotel and I'll definitely be back

10/10

Exceptional

07 Jan 2026

Sheraldy

I really enjoy my stay

4/10

Poor

03 Jan 2026

Stephanie

We arrived only to be told that the pool had leaked onto the floor where our room was reserved (obviously no one’s fault). They said they had no other rooms available so we would be sent to a Holiday Inn and not be reimbursed the price difference. The Holiday Inn was not nice - old, moldy, etc. We cancelled our stay after the first night and then went to the Renaissance for the remainder of our stay. The complaint with Victoria Hotel is that they could have sent me a message when they knew our reserved room had water intrusion so we could have made alternative plans.

10/10

Exceptional

28 Dec 2025

Mohamad

Nice clean hotel, staffs are wonderful, breakfast is very good. Rooms are big. I would stay here again.

Leisure Self

10/10

Exceptional

02 Aug 2025

JAMES

can not see panama csnal. waste of time

Leisure Friends

6/10

Pleasant

26 Jul 2025

Jorge

The service in the restaurant or kitchen was excellent. (Room service).

8/10

Excellent

09 Jul 2025

Jalisa Shaneka

I loved the location and felt safe as security is constantly on the alert. Most of the staff were nice and accomadating however i believe that housekeeping could be better

Leisure Self

4/10

Poor

01 Jun 2025

Francisco

Long wait for check in. When checking in they could not find my reservation. After showing a copy of the hotels.com confirmation I was upgraded to a suite which was not in great condition. Doors stuck did not open easily, curtains would not close and ripped, bed Awful should have been replaced years ago, lighting not great in the room. About 7pm I went out for dinner and I asked the clerk at reception to request a \"transport for the airport\" for the next morning at 5am he said he would. When I returned from dinner about 10pm I asked him again and he said he made arrangements. At 4:45am I go down to the lobby and I am told they had NO record of transport for me being made. They called a \"regular taxi\" which was old and beat up. I know the route to the airport and the driver started to take me a \"different way\", I told him to immediate take the \"Corredor Sur\". He started a different path and had to stop and buy gas, I had to tell him which way to go correctly. Just \"in case\" I had pulled out a hard thin steel pen and was ready to jab him in the neck \"completely\"... Always be PREPARED for eventual outcomes in Latin America. Would I stay again at this hotel in Panama ? NEVER ! Stay at the \"Best Western Plus Zen\" in PTY. That is a good hotel in good condition and they are efficient.

Business

10/10

Exceptional

25 May 2025

Danielle

Poll

10/10

Exceptional

11 May 2025

Jeanette

Very nice property and the staff is really nice.

Leisure Self

10/10

Exceptional

12 Mar 2025

Verified traveler

Victoria is excellent. Thanks

Centrally located. Quiet room. The receptionist (May) was excellent. Very professional and kind. Morning breakfast was also excellent. The maintenance man was fast when i couldnt figure out the TV. Security was on point. Elevator cant be used without room key. Recommended

Self

10/10

Exceptional

10 Mar 2025

Caleb

Good place to stay in city

Business Partner

8/10

Excellent

26 Feb 2025

Maria

Good location

Leisure Partner

8/10

Excellent

05 Jan 2025

Sawana

I hated breakfast, food wasn’t great, plus overwhelmed chef and unbothered servers. too forever to replenish dishes that were done and to clean the tables. Donning space to small. The keys to access the rooms and elevator consistently malfunctioned.

Leisure Partner

10/10

Exceptional

04 Jan 2025

Tonya

Our stay at this property was delightful. I would recommend it especially for old years . The view of the fireworks was breathtaking. The dinner was tasteful and the surprise performance was remarkable. We experienced a peace of Panamá at this hotel

Leisure Partner

10/10

Exceptional

04 Jan 2025

Raul

Victoria Hotel and Suites

Good condition and location

Partner

10/10

Exceptional

22 Dec 2024

Brent

A Great Staff Makes A Great Hotel

Had I overnight in Panama... I wanted someplace close to multiplaza mall.

Taxi was 3 balboas to the mall

The staff was great, helpful and very friendly!

Room was a little outdated but very clean and comfortable! Shower was hot but could use more pressure.

I will probably stay again soon!!

Self

6/10

Pleasant

03 Nov 2024

Rochelle

The property was located in walking distance to food places, stores, supermarket. Plenty of taxis available constantly. First room assigned had signs of mold and a smell. Front desk was helpful in providing a new room quickly. Rooms do not match what is portrayed in photos online. The staff made it better. Adequate toiletries provided and the cleaning staff did a good job with the new room.

Leisure

8/10

Excellent

03 Nov 2024

Jenelle

It was lovely experience

8/10

Excellent

23 Sep 2024

KAREN

Limited dishes. Should be a mixture

Leisure Partner

2/10

Poor

26 Aug 2024

Nicholas

We wish we could review this property, however, upon our arrival, after receiving ZERO notice from wither Expedia OR Victoria, we were told that Expedia's Booking Platform had been accepting bookings while the hotel was already fully booked. We were then sent to a close hotel which was a fraction of what we booked at Victoria and neither the hotel nor this platform has agreed to issue a refund of the difference... My lesson learned at a cost - take heed.

Leisure Family_with_children

6/10

Pleasant

02 Aug 2024

Zena

A stayover

AC was on but I felt humid and stuffy half the time.

Friends_and_family Family

2/10

Poor

13 Jul 2024

kelsey-ann_Maranda

They broke my AirPods and my case was missing

10/10

Exceptional

12 Jul 2024

Jolene

We were very impressed with the cleanliness and quietness of our room. Love staying in this area and will definitely return

Leisure Partner

4/10

Poor

28 May 2024

Latoya

Customer service was excellent, however room was not cleaned as expected

Leisure Friends

10/10

Exceptional

18 May 2024

samuel

Safe

Business_and_leisure Family

10/10

Exceptional

30 Mar 2024

Andrew

Free parking. Pool tiny. Area around hotel is run down. Trash pile almost next to hotel. But bang for the buck I guess is worth it.

Leisure Friends

10/10

Exceptional

23 Mar 2024

Neville

Courteous, pleasant, helpful staff. Hotel beautiful and clean. Enjoyed my stay.

Leisure Family

4/10

Poor

17 Mar 2024

Jean

Face lift is really needed

Place needs a facelift. Need toilet seat replace. Large shower but dirty floor inside had to wear my flip flop inside afraid to get something undesirable on my feet. New mattress is needed for the bed. Stain on the bedcover on one of the bed they did changed it on our last day. Wi-Fi is inconsistent. The bottom of the curtain was very dirty. The only good thing I can say about the place is air conditioner works

Friends_and_family Family

10/10

Exceptional

07 Feb 2024

Robert

Great location and prompt and professional service.

Leisure

8/10

Excellent

29 Jan 2024

Mark

In general, the hotel was very nice. It was scrupulously clean, which was very important for our stay. The staff were pleasant and spoke various languages. The only concern was the sense that the property needed some renovation. I would recommend this hotel for someone who wanted a clean room without a lot of frills located in the Cangrejo area of Panama City.

Leisure Partner

10/10

Exceptional

24 Jan 2024

Susan

Good location, helpful staff and clean surroundings.

Leisure Family

8/10

Excellent

19 Dec 2023

Patrick Dalton

It was ok

6/10

Pleasant

27 Nov 2023

Shelly-Ann Sookdeo

I enjoyed staying here for the convenience and comfort.
What I did not like was; I decided to purchase breakfast a morning and it was not good, my husband and myself took one bite and left the food and still had to pay usd26.00 which I was told usd$12.50 for both of us.

Leisure Partner

8/10

Excellent

02 Nov 2023

Richard

I did not like the original room we were place in, however after notifying the front desk the room was change immediately, well done.

Leisure Family

10/10

Exceptional

13 Sep 2023

Olman

Me gusta por que su ubicación es bastante céntrica, la limpieza es muy buena!

Leisure Family_with_children

8/10

Excellent

10 Sep 2023

Lucia

The facility is generally very modern and clean. However we were only told at check-in that the pool was being remodeled and we were accommodated at Tryp to use their pool. We asked about compensation as we had to walk over to Tryp which, although it was nice and about 5 mins walk, still was an inconvenience. We were told that we had the option to book elsewhere once we were told about the remodeling of the pool. To be honest, to find a hotel at last minute was not ideal, and I found that comment unfortunate.
Apart from that, the hotel staff was friendly and helpful, other challenges were quickly resolved. The bar wasn’t as open and accessible as I would’ve liked but there were shops across the street where the drinks were cheap. The breakfast was very decent although the restaurant area seems more like a cafeteria. Overall I would recommend but I hope they address my areas of concern.

Leisure Friends

8/10

Excellent

22 Aug 2023

Devon

everything it was good and am going back soon

Business_and_leisure Friends

6/10

Pleasant

29 Jul 2023

Thomas

Food selection not good. Had to ask for more than 1 wash cloth. No ice bucket in the room. No ice in the ice machine. Additional $75.00 charge if family member or guest visit your room.

Leisure Self

10/10

Exceptional

27 Jul 2023

Ernixh

Nice hotel. Great staff!

Leisure Self

10/10

Exceptional

25 Jul 2023

Alejandro

Good

4/10

Poor

18 Jul 2023

Gabriela S

Room had a weird smell. Also we paid for breakfast to be included. On the first morning, they opened up 10 min later, okay no big deal things happen. But on our second day there, they opened about an hour late. There was no one there to give an explanation or let anyone know why they were not yet opened. I went down to the lobby to ask what was going on, and they said they had an issue and we were working on it. But there was no estimated time of when it would be open. On that day, we had an excursion planned for which we were being picked up. We were unable to eat, as we had to leave at 7:30am (the breakfast opened up at 7:25am, should’ve been opened since 6:30am). Very unprofessional

Leisure Partner

10/10

Exceptional

03 Jul 2023

KI TAIK

This is the best place to stay whenever traveling to Panama. The bed in the accommodation I stayed on this trip was noisy, but I would recommend this hotel to anyone who is quiet and comfortable. The friendliness of the staff is also the best.

Business_and_leisure Family

10/10

Exceptional

16 Jun 2023

Syntra Marlin

The breakfast could be better, wished there wer3 more options but overall was great! The property was clean and modern and staff was amazing! Def recommended

Leisure Family_with_children

10/10

Exceptional

05 Jun 2023

Shalene

The property can use some work as the fixtures in thr barhroom are falling apart and the doors are tight to open and close. The breakfast was great, lady at the front desk with the red hair was exceptional! She made up for any inconveniences...she ensured we received a refrigerator, iron, board and hairdryer which weren't in the room and also alowed us a room a little earlier as we were extremely tired from flyin all night. Pool area is lovely and everything is walkable. Didnt like the rolling beds and they kept rolling around...

Leisure Family

10/10

Exceptional

31 May 2023

Troy

Pleasant hotel with spacious rooms, firendly staff and great location. Excellent value and location.

Business_and_leisure Self

10/10

Exceptional

27 May 2023

Lawrence

Muy limpio

10/10

Exceptional

18 May 2023

Fitzroy

Excellent service from staff

10/10

Exceptional

01 May 2023

Leonardo

Victory with Victoria

No complaints whatsoever, friendly staff.

Friends_and_family Friends

10/10

Exceptional

15 Mar 2023

Matilde

Amazing!

Business_and_leisure Family

10/10

Exceptional

06 Mar 2023

david

Nice view the area of hotel was not the best but good hotel nice clean

Leisure Friends

8/10

Excellent

01 Mar 2023

RICK

Neighborhood a little trashy

Leisure

8/10

Excellent

21 Feb 2023

gloria elizabeth

VERY NICE HOTEL with very nice people

Business Family

10/10

Exceptional

21 Feb 2023

Carl

Everyone at the desk was super helpful. Anthony was above and beyond.

Leisure Self

8/10

Excellent

29 Jan 2023

richard a

I Recommend Hotel

Enjoyed my stay
Loved the strong hot shower
Breakfast was fine
Rooftop pool was excellent
Gym was basic

Self

8/10

Excellent

17 Jan 2023

Abraham

Centralized location

Leisure Family

6/10

Pleasant

26 Dec 2022

Machalia

Staff was great but the surrounding neighborhood was noisy.

Leisure Self

10/10

Exceptional

22 Dec 2022

Leonardo

Excellent customer service

Awesome, the stay was short but worthwhile. The front desk let me feel like family, probably that's their job but I feel that they meant the warmest of their heart. Ms. Gisela said to me\" I was asking for you I did see you\" as a regular at the hotel some folks know me by name as they see me. Excellent

Self

6/10

Pleasant

14 Dec 2022

Alfred

Pretty good hotel but located in a very run down area.

Leisure Family

8/10

Excellent

30 Nov 2022

Ricardo

Hotel is well located but needs an upgrade

Business Self

8/10

Excellent

09 Oct 2022

KI TAIK

It is a hotel that I always use when I travel to Panama, and it is a hotel that is satisfactory in all aspects. Friendly staff and good location. I'm sorry for the hard-working people, but during this re-entry period, long hair was seen everywhere in the room.

Business_and_leisure Self

8/10

Excellent

26 Sep 2022

KI TAIK

La amabilidad constante del personal, las amplias habitaciones y el ambiente confortable son todos satisfactorios, por lo que este es el hotel que utilizo cada vez que visito Panamá.

Business_and_leisure Self

2/10

Poor

27 Aug 2022

Malorie

My room was cancelled without my notice and I was still billed. Staff was disorganized and didn’t communicate well.

Leisure Family_with_children

2/10

Poor

14 Jul 2022

MERICILE ETIENNE

the staffs were geat i was supose to be there for 9 days beacuse ot the protestes i only stayed for 2 days i missed wasted vacation cant go back hohe

Leisure Partner

8/10

Excellent

12 Jun 2022

Ivan

Buildings around the outside in the area are starting to look a bit run down. But overall the stay was good.

Leisure Family

6/10

Pleasant

08 Jun 2022

Nancy

They only furnished bath towels. There were no hand towels or wash cloths. I requested qash cloths once but was never keft any going forward. Tge elevator was not working properly. It was reported and nine days later it had not been fixed. Much of what is advertised as being included, is not.

Leisure Self

10/10

Exceptional

24 Apr 2022

Hector Alexander Chacon

they have good service I like the staff they serve very well and it is in a nice area.
I thank the staff in the restaurant area who treated us very well.

Family

10/10

Exceptional

08 Apr 2022

Leonardo

Amazing stay.

Amazing employees they are helpful and friendly.

Self

8/10

Excellent

27 Mar 2022

Howard

Pleasant stay. Staff was helpful in securing a Covid test. Breakfast was very good. Overall very nice place to stay

Leisure Partner

2/10

Poor

14 Mar 2022

Jacqueline

Hotel was terrible beds were very uncomfortable
Phones didn’t work only one elevator was working. Food was not good. We went to a hotel at the beach for one night. Hotel needs a lot of work in the rooms. Staff was very nice hotel was not. Would not stay here again. I should be getting a refund from this hotel.

Leisure Family

10/10

Exceptional

10 Mar 2022

Gerald

Friendly staff.

Leisure Partner

8/10

Excellent

10 Mar 2022

Daniella

The front desk staff Victor was absolutely the best. He helped us every step of the way

Leisure Partner

10/10

Exceptional

08 Mar 2022

Mauricio

The places is the best

Leisure Self

10/10

Exceptional

05 Mar 2022

Daniella

Excellent hotel

Leisure Partner

6/10

Pleasant

14 Feb 2022

Norbert

Nice Staff. Decent Breakfast. Good coffee,.Nice size room. Nice Bed. NO HOT WATER only TEPID !! Previous guests have complained as well. MEDIUM SIZE OLDER TV.. Convenient to shopping and dining and transportation.

Leisure Partner

6/10

Pleasant

14 Feb 2022

Darius

The staff was exceptional. They helped and accommodated the best they could. The hotel is not as new as it looks on the photos. The pool is about the size of a 2 king size beds (smaller than it looks in the photo). The room smelled stale and smokey. The hot water in our room did not work. One of the elevators was broken as well and did not go to the correct floor. The room was big, but outdated. There was no carpet on the floor and the floor looked like it needed maintenance as well. The restaurant was ok and the food was too.
Again, the staff was extememly helpful and accomodating and offered a room switch, but we did not have time.
I would not recommend a stay here during a vacation but for a quick business or day trip might be ok.

Leisure

2/10

Poor

05 Jan 2022

Cynthia Evelyn

We ended up checking out and booking a new hotel at the Bristol Panama. We did not feel comfortable at this hotel. The beds, pillows and food was awful and the neighborhood not so good. This hotel caters to crew members from the big ships coming through the canal. I do not recommend for women. The room was also dirty.

Leisure Friends

8/10

Excellent

13 Dec 2021

Marcia

Place is nice but lacking customer service

The lady at the front desk was not very friendly and many guests, not only me have to wait almost an hour after the 3pm check in time to get assigned our room. Hotel centrally located and the crew at the restaurant were very friendly.
Not sure if will rebook this place again.

Friends_and_family Family

10/10

Exceptional

06 Dec 2021

Mizael

Good place for business travel

Business Partner

10/10

Exceptional

23 Nov 2021

Robert L

Quiet, and comfortable. The Wifi was iffy at times. Good hotel.

Leisure Self

8/10

Excellent

02 Nov 2021

Sebastián

Location.

Leisure Partner

8/10

Excellent

27 Oct 2021

samuel

The 5th floor elevator button that calls the elevator to go down didn’t work well. Elevators wouldn’t stop or come to the floor. You had to press the up call button in order for the elevator to stop on the 5th floor. I reported the problem twice but it was not corrected by the time I left. I stayed 6 nights there. Other than that issue everything else was great.

Business_and_leisure Self

6/10

Pleasant

26 Oct 2021

Bhawanjot

I did not like that it's not guest friendly. They try to squeeze as much money from you that they can get. Overall the prooperty and hotel is nice.

Leisure Self

4/10

Poor

24 Oct 2021

David

The staff was friendly.

Business_and_leisure Self

8/10

Excellent

06 Oct 2021

Ann

Central position.
Pool very small - not able to swim in it.
Bed was very hard.
General location was run down, but I think due to covid impact - hotel itself was well kept.

Leisure Partner

8/10

Excellent

02 Oct 2021

KI TAIK

Es un buen hotel en el puede sentirse comodo alojandose siempre que vaya a panama.

Business_and_leisure Self

8/10

Excellent

22 Sep 2021

Yolanda

I loved the size of the rooms because it was so spacious! It was a full apt without a kitchen but I had a fridge. The location was great however the hotel doesn't offer any activities. The nightly rate was excellent and I'm overall happy with my stay.

Leisure Friends