Name: Hotel Riu Plaza Panama
Address: Calle 50 con 53 Este Urb Marbella, Ciudad De Panama, PA

Hotel Riu Plaza Panama

Panama City · Panama

Calle 50 con 53 Este Urb MarbellaView location

100 reviews shown

10/10

Exceptional

02 Aug 2026

Alejandro

Todo impecable.
Muy recomendable.
Muchas gracias

6/10

Pleasant

02 Aug 2026

SANCIA

I recently stayed at Riu Plaza Panama and had a pleasant experience overall. The standout feature was definitely the breakfast. The buffet offered an impressive variety of fresh fruits, pastries, hot dishes, and made to order eggs, making it easy to find something different each morning.

The hotel is well located and the staff were courteous and helpful throughout my stay. One thing that surprised me was that the room came with only two pillows, the first hotel I have stayed in that did so. I had to request additional pillows, which were provided, but it would be more convenient if extra pillows were available in the room from the start. The gym had an unpleasant scent during my stay

Personally, I prefer more modern hotels property is also beginning to show its age and would benefit from some upgrades, particularly to the rooms and common areas, to match the standards of newer hotels in the area.

Overall, it is a good choice for business or leisure travelers, especially if a great breakfast is important to you. With some renovations and a few small improvements to in room amenities, it could easily be an excellent hotel.

10/10

Exceptional

01 Aug 2026

Derna

Staff were very pleasant and attentive. Great location! The hotel is beautiful and clean. I would definitely recommend.

2/10

Poor

01 Aug 2026

Vishal

The place smells musky and its old. The carpets are smelly. The rooms Ac does work properly. The toilet seat was broken. The tv is old and not a smart TV. A poor choice in a hotel.

10/10

Exceptional

01 Aug 2026

Stacy- Ann

The room was clean and spacious, excellent customer service and buffet breakfast was good also

10/10

Exceptional

01 Aug 2026

Christopher Bricio

Great place , wonderful buffet a bit crowded. Well located

10/10

Exceptional

01 Aug 2026

Juana

Everything was wonderful, the service, the employees, hospitality,the food, the environment. The cleanest of the hotel and overall the staff were great

8/10

Excellent

01 Aug 2026

AVIONNE

Rooms were cleaned daily, staff was friendly. Excellent options for breakfast. Catered to dietary requirements well. I enjoyed my stay.

10/10

Exceptional

31 Jul 2026

Bevon Grant

The staff are very helpful and polite.

6/10

Pleasant

30 Jul 2026

Linda

Our floor & room had an odor besides that its a nice hotel

8/10

Excellent

30 Jul 2026

Gloria

Great location. Wonderful staff

10/10

Exceptional

30 Jul 2026

Georgia

I like the friendliness of the staff and their willingness to help with whatever problems occurred.

10/10

Exceptional

30 Jul 2026

Tania

Recomiendo una area segura y cómoda para fumadores

10/10

Exceptional

29 Jul 2026

Sydney

Safe to say Maid service was excellent…forgot to lock safe and left it wide open with all my money and jewelry inside and he/she didn’t take anything. That’s honesty…

10/10

Exceptional

29 Jul 2026

Gerald L L

The location and the availability of staff for assistance… navigating around the city was a breeze but, the lobby can get a bit crowded in the evening, which negatively impacts the luxury vibe the hotel tries to promote . The crown level is supposedly off limit to regular patrons; that, to me, is a big negative

10/10

Exceptional

29 Jul 2026

Judith

Great hotel

10/10

Exceptional

29 Jul 2026

Karlya Marie Alejandro

We had a great stay at RIU Plaza Panama. The hotel was clean, the staff was friendly and helpful, and the breakfast buffet was excellent with plenty of options. The location is convenient, and while the hotel doesn’t have many resort-style amenities, it has everything you need for a comfortable stay. Overall, it offers great value, and I would definitely stay here again.

10/10

Exceptional

29 Jul 2026

Andrea

I found Hotel Riu Plaza Panama to be an excellent property. Clean and the staff is very friendly. A few guests were complaining that there are no activities, but bear in mind that this is not a resort. It is in the financial district in the city. The breakfast each day was to die for. They outdid themselves. I would most definitely stay there again!

10/10

Exceptional

28 Jul 2026

Adrian

My stay was excellent

10/10

Exceptional

28 Jul 2026

Claudia

Nuestra experiencia en el Hotel Riu Plaza fue excelente. Desde nuestra llegada, el personal nos recibió con mucha amabilidad y profesionalismo. Las instalaciones son modernas, impecablemente limpias y muy cómodas. La habitación era amplia, tranquila y contaba con todo lo necesario para una estancia agradable.
El desayuno fue variado y delicioso, y la ubicación del hotel es ideal para desplazarse y conocer la ciudad. Queremos agradecer a todo el equipo por hacer que nuestra estadía fuera tan especial. Sin duda volveremos y lo recomendaremos a familiares y amigos. ¡Muchas gracias por un servicio excepcional!

10/10

Exceptional

27 Jul 2026

APRIL

I traveled alone. This place was amazing. The rooms were clean and cleaned daily. Staff was amazing. There were so many options for breakfast

10/10

Exceptional

26 Jul 2026

Claudine

The property is very well kept, central to a lot of key tourist locations, staff is extremely helpful and the rooms are really nice. Taxis or Uber is easily accessible. The food is amazing - the breakfast buffet has a huge spread that can suit any palate. The food is very tasty and beautifully laid out on the buffet - you can tell the Chef and kitchen staff take great pride in how the food is presented. They monitor the buffet stations to ensure each item is constantly replenished. The serving staff pay careful attention to each guest although the dining room gets crowded, they move through with ease and do their best to keep the guests satisfied. We truly enjoyed our stay and will definitely return given the opportunity.

10/10

Exceptional

26 Jul 2026

Yasmyne

Everything was nice and clean the view was Amazing

8/10

Excellent

26 Jul 2026

Kenneth

I had a great experience. It was a good time. I highly recommend.

10/10

Exceptional

26 Jul 2026

Ronenetta Quitell

Clean the breakfast was good nice and tasty

10/10

Exceptional

26 Jul 2026

Mustapha

Room was in excellent condition all amenities were up to date. All staff in whatever department was helpful and courteous. Breakfast was amazing with varieties upon varieties to choose from.

10/10

Exceptional

26 Jul 2026

Myrna Martinez

excelente!!

2/10

Poor

25 Jul 2026

Michelle

Breakfast

8/10

Excellent

24 Jul 2026

shrimattie

10/10

Exceptional

24 Jul 2026

ROBERT

Good hotel in the center of the city

10/10

Exceptional

23 Jul 2026

LUIS

Excelente variedad de platos

10/10

Exceptional

23 Jul 2026

Sarah

Clean room, spacious for family’s with kids.
Delicious buffet breakfast.
5/5 stars. Just the pool hours are short and the pool is small and only 4.5ft.

10/10

Exceptional

22 Jul 2026

Vivian

Great staff great hotel best breakfast

10/10

Exceptional

22 Jul 2026

Monique

Had a great stay and property including staff were fabulous. Loved the pool area and staff were friendly and efficient. Only area of improvement is the bar as service took long and wasn’t organized.

8/10

Excellent

22 Jul 2026

Israel Roussel

👍

10/10

Exceptional

21 Jul 2026

ANTHONY

Excellent location with direct access to many restaurants, shopping centers, great views of the downtown high rises and access to transportation to easily accesss all areas of the city! Will definitely return to this great international hotel!

Friends

10/10

Exceptional

21 Jul 2026

Walter

Me and my wife went there for 6 nights and we absolutely loved it and will be going back again. The breakfast was great and freshly made every morning. The drinks at the poolside bar were great and don’t get me started on the spa they have. The staff were very friendly and helpful. 10/10 will recommend.

Partner

10/10

Exceptional

21 Jul 2026

Lishena

Staff were polite and very helpful. Breakfast was excellent, had a lot of options. The pool was big and clean

Family_with_children

10/10

Exceptional

21 Jul 2026

Miguel A

It’s amazing please. Thanks

Partner

10/10

Exceptional

21 Jul 2026

Toynette Denise

This is my second time staying here and I enjoy the hotel. Location is good and love that KFC is next door for this days you just want something quick. The breakfast buffet was delicious and the room was clean. I only have one complaint and it’s not a deal breaker for me. Our floor had a wet moldy smell in the hall way but it did not impact my stay at all.

10/10

Exceptional

20 Jul 2026

kenva A

Very nice staff and very clean place.

Partner

6/10

Pleasant

20 Jul 2026

Rashida

Room smelled like mildew soon as you got of elevator smell of mildew floor 26

Partner

10/10

Exceptional

20 Jul 2026

Philip

The people were very nice and very mannerly.

10/10

Exceptional

20 Jul 2026

Cynthia

I didn't know what to expect because I hadn't read any reviews, but I was pleasantly surprised at how grand and beautiful it is. Security is important to me as a woman traveling alone. I felt perfectly safe there. I would highly recommend the RIU. The price was great to boot!

Self

10/10

Exceptional

20 Jul 2026

sandra

The hotel was clean, staff was very courteous and breakfast was excellent 👌 I definitely recommend. You will have a great experience.

Family

10/10

Exceptional

19 Jul 2026

Marianella

Breakfast is absolutely delightful and location perfectly convenient!

Self

10/10

Exceptional

19 Jul 2026

Keesha

I am elated I returned. Everything was great . I would like to also point out an employee name Edison writhin the breakfast restaurant area. He was great in December and I so happy to see him again. His customer service is GREAT .

Partner

8/10

Excellent

19 Jul 2026

Ashley

The room was clean and well maintained the view was excellent. Interns of food it’s more American style breakfast which got boring after few mornings but the taste was ok. They served a lot of food with pig derivatives which I guess is a Panamanian thing, but for someone who doesn’t eat pork that was an issue. Overall the experience was good the staff was pleasant and very helpful.

Family

10/10

Exceptional

19 Jul 2026

Koraly

I was at the hotel for a conference, and they made each aspect of my day, before, during, and after work so enjoyable.

Plus, the breakfast buffet was so impressive.

Self

10/10

Exceptional

18 Jul 2026

Amari

I don’t know where to start! This hotel was amazing! Nice clean rooms, pool nice and clean, breakfast amazing, and drinks were strong. The area is in prime area and I can’t wait to come
Back!

Partner

8/10

Excellent

18 Jul 2026

Sandra E

From my understanding this is a 5 star hotel so I will give an honest review, my 1st time staying in a 5 stars hotel.

I booked a suite, and it gave me access to the VIP lounge, which was nice. That was my daughter’s favorite place to hang besides the pool. Lounge is open from M-S , 9-5 pm. In the lounge they have light food like parfait, fruits, small sandwiches and beverages. Also they have computers and books to read.
Breakfast is included from 6:30-10:30 am. Breakfast is marvelous, great selection of food, they even serve soup, rice, chicken, salads, omelette made to order, so it’s more breakfast/ lunch.
They have a cafeteria that’s open 24 hrs if you want to grab something quick. They also have a restaurant on site available at a cost for breakfast, lunch and dinner

What people said about that mildew odor as soon as you step off the elevator is true. Smells like wet carpet that has not dried properly. The pool was clean but also had a smell to it, like the water that has not been changed a while. No microwave in the rooms.

Tvs suck, one stopped working, and not many channels options. there was option for streaming like Netflix or Amazon, but when I clicked on the apps they didn’t work which sucked.

The rooms were cleaned daily and each time we got fresh towels.

No Microwave in the rooms which I found weird for a 5 star hotel. There’s a dining table in the suite which was useless unless ordering food from outside.

Original items in the fridge are free!

Family_with_children

10/10

Exceptional

18 Jul 2026

rolando J

The service from Krystel and Melissa on the Crown Lounge and business center is outstanding very professional from both of them

Self

10/10

Exceptional

18 Jul 2026

Monika

Very nice breakfast so much variety and very well done

Self

10/10

Exceptional

18 Jul 2026

Karen

Breakfast was excellent!
Hallways have a slight odor, not so pleasant.

10/10

Exceptional

18 Jul 2026

Jorge

Muy buen hotel y precios y su desayuno lo mejor

Friends

2/10

Poor

18 Jul 2026

Ephraim

the hallways smelled like a swamp. There was mold/mildew in several places in the hallways. On two occasions the had large fans in hallway to attempt to dry it out.

The Lounge was useless and only open from 9-5.

Family_with_children

10/10

Exceptional

17 Jul 2026

GERALD

Place is very clean, the food was very good

Partner

10/10

Exceptional

17 Jul 2026

everett

Great property will stay there again.

10/10

Exceptional

17 Jul 2026

Brenda

Great location -very attentive to all needs, breakfast buffet was fantastic each day- professionalism displayed at all times day or night eager to assist Loved the stay will definitely return

Friends

6/10

Pleasant

16 Jul 2026

Tiffany Dewanda

The buffet breakfast was the star of my hotel stay. For example, it includes a variety of fresh fruit (pineapple, pomegranate, melon, etc), prepared Panamanian and other cross-cultural centric dishes, cook-to-order omlette station, and a juice bar of delectable concoctions. The backup singer was my suite. The suite clearly revealed the age and use of the room and hotel. For i

10/10

Exceptional

15 Jul 2026

Keisha

The staff was very friendly and helpful from we arrived till we left
The breakfast was hot and fresh every morning but rooms were cleaned everything was definitely 5 star

Partner

4/10

Poor

15 Jul 2026

ANDRELL ROBERT

A very nice looking hotel, unfortunately poor customer service from staff. Not only did I not feel valued, I had a medical emergency during my stay and I was disregarded from a staff member. Being on one of the higher floors, I tried to call to the front desk and was told I would have to come down to the lobby to get help. Also, I was not even asked did I need someone to come up to my room. I travel a lot and I would say this was the first time I’ve experienced this level of disrespect in my life. I truly thought I was being discriminated against because I was American. I didn’t know what I did but I was not treated like they cared for me. I can only share what happened and this was my unfortunate experience.

Self

10/10

Exceptional

15 Jul 2026

Laquasia

We had a great stay overall. Our room was very large, spacious, and comfortable, which was one of the things we loved most about this hotel. When we first arrived, the AC was leaking. The hotel staff immediately offered to accommodate us and move us to another room, but we really liked the size of our room and decided to stay. They fixed the issue quickly and even provided us with a complimentary meal, which we appreciated.

The front desk staff were friendly, professional, and helpful throughout our stay. The hotel itself is huge, with guests of all ages, and there was always visible security, which made us feel safe.

The pool area was a lot of fun. There was always a great atmosphere with different music, food, and activities throughout the day. The free breakfast had plenty of options, and we especially enjoyed the Panamanian food both at the hotel and at local restaurants nearby.

The location is excellent. You can easily walk to restaurants, KFC, Starbucks, liquor stores, and a 99-cent store that sells souvenirs right around the corner. The hotel also has souvenirs available for purchase. Being only about 20 minutes from the airport was very convenient, and Uber was inexpensive and made getting around easy.

My only minor complaint was that some of the women working in the restaurant seemed a little snobby at times, although that may have just been my personal experience.

Overall, I would highly recommend this hotel for its spacious rooms, great location, fun atmospher

Friends

10/10

Exceptional

14 Jul 2026

Willis

My 23rd Floor had water damage and smelled like mildew.

Self

10/10

Exceptional

14 Jul 2026

Leo

The breakfast was really a great option and the staff was fantastic.

Family

10/10

Exceptional

14 Jul 2026

ANATOLIY

Everything good

Friends

10/10

Exceptional

13 Jul 2026

Sophia

I love the breakfast

Friends

10/10

Exceptional

13 Jul 2026

Giear

The hotel was beautiful the staff were friendly and so helpful.

Partner

10/10

Exceptional

12 Jul 2026

Alberto

Satisfied

Partner

8/10

Excellent

12 Jul 2026

Jorge

Excellent breakfast

10/10

Exceptional

10 Jul 2026

Rocky Lee

Hotel was amazing especially for the price, located in a great spot.

Self

10/10

Exceptional

10 Jul 2026

Verified traveler

Great location and the 24hr snack market is super convenient!!

Business Family_with_children

10/10

Exceptional

09 Jul 2026

Surya

Excellent stay. Breakfast provided was great.

Family

8/10

Excellent

09 Jul 2026

Janet

great

Self

4/10

Poor

09 Jul 2026

Enrique

The whole property was uncomfortably HOT
AC didn’t work properly in the room
AC is turned off in public areas (lobby, restaurant, etc.) after 11:00pm - in Panama is criminal.
The drainage of the bathroom was awfully clogged and the water was accumulating quickly, so the first morning showering was limited and they couldn’t fix the issue. A new room was assigned in a lower floor and moving was uncomfortable since it was a three business day trip. Time for unpacking, repacking, unpacking, and repacking took valuable time of the trip.

Self

10/10

Exceptional

08 Jul 2026

Alberto

Very nice and clean

8/10

Excellent

08 Jul 2026

Haskel

Todo muy bien buen hotel precio calidad buena

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Derrick

Excellent

Self

10/10

Exceptional

08 Jul 2026

Shannon

Bad people like to charge for smoking even if you don’t smoke in the room long story short but I buy a cigar from around the corner smoke some of the cigar put it out went up to my room to get dressed for dinner when I came back from dinner a nice little letter talking about I had smoked in the room I tried to explain to the manager that it was not smoking in the room that I had put out the cigar outside and came up to my room he said it doesn’t matter I have to pay 200 with said I was very upset and will never ever come here again

Partner

10/10

Exceptional

08 Jul 2026

Estrellita

Breakfast options were incredible. Comfortable bed/room. Kind staff. $5 cab ride from most places. Safe area.

8/10

Excellent

08 Jul 2026

Konnia Kerrick Howayne

Room

10/10

Exceptional

07 Jul 2026

Monica

I enjoyed breakfast. They provided authentic Panamanian food, in addition to American breakfast.

Partner

10/10

Exceptional

07 Jul 2026

Rozlyn L

Hotel is conveniently and centrally located. Breakfast buffet is pricey but varied selections excellent and tasty. Waiters Gabriel (poolside) and Erick (breakfast) are both great! I would definitely stay here again.

8/10

Excellent

07 Jul 2026

MIGUEL A.

Great bar at the pool . Good mini bar.

10/10

Exceptional

07 Jul 2026

Shanice

Room was very clean

Family

10/10

Exceptional

06 Jul 2026

Eduardo

The breakfast buffet is amazing,more variety that the cruise’s buffet

Family

2/10

Poor

06 Jul 2026

JOSE LUIS

The facilities were not clean; the room smelled bad and was very damp. There weren't enough towels—none for drying one's face, for the floor, or for drying off after a shower. There wasn't enough staff to carry luggage to the rooms; in fact, I had to carry my own bags. The pool is too small for the number of guests staying there. In conclusion, I don't think it's a 5-star hotel; for me, it's a 3-star hotel.

Family

10/10

Exceptional

05 Jul 2026

Heather Ethel

Beautiful hotel, staff and room were great. Complementary buffet breakfast rivalled a 5-star resort. A bit pricey at hotel bars and restaurant but that is to be expected in a down-town premium hotel. I would definitely stay again.

Friends

4/10

Poor

05 Jul 2026

Elizabeth

My room was disgusting. It smelled like old, wet carpet and I kept experiencing this sewer smell coming from the drains in the bathroom. When I complained to the front desk, they did not switch my room but instead sent housekeeping to mask the smell.
The pool had snot and saliva just floating in it. I had to force my son to get out of the pool. Overall, I would not recommend this hotel. There are plenty of other nice hotels in the area. Don’t be fooled by the price.

Family_with_children

8/10

Excellent

05 Jul 2026

Aleca

The property was very clean. The buffet breakfast was really good. It had a variety to choose from, there is something there for everyone. This was my second time staying at this property. I will definitely be going back.

Partner

10/10

Exceptional

05 Jul 2026

angel

El desayuno es de muy alta calidad y de sabor excelente

Friends

10/10

Exceptional

03 Jul 2026

Judy

Needs a bigger pool

Family

10/10

Exceptional

03 Jul 2026

Naomi

Peaceful and Accommodating

Friends

10/10

Exceptional

03 Jul 2026

Jasmatie

Breakfast was great. Variety of foods.

Partner

6/10

Pleasant

02 Jul 2026

Carla

Room was clean, staff was friendly, we enjoyed the buffet breakfast

Family_with_children

2/10

Poor

02 Jul 2026

Eddie

The Staff is Bad and if you From United States they Give you Hard time and Extra fees and they Steal item the cleaning Ladys

Friends

8/10

Excellent

02 Jul 2026

Tenera

The staff were very friendly and very helpful during my five day stay. And the daily breakfast buffet was awesome, especially when trying to get a taste of the Panamanian culinary heritage.

Family_with_children

10/10

Exceptional

02 Jul 2026

Richard

Located in an ideal location and definitely would book again. Enjoyed my stay. 10/10.

Friends

8/10

Excellent

01 Jul 2026

Ricardo

Excelente ubicacion si vas de trabajo y el personal tuvo un trato cortez. Pero el baño tenia un olor a humedad extraño. La gerencia se disculpo con una ensalada de fruta pero no resolvio el problema en si.

Self

8/10

Excellent

01 Jul 2026

Caromell

For the most part my stay was good. Friendly and helpful staff. I did have to call maintenance twice for toilet issues though, but each time someone came rather quickly and public relations called to follow up - I thought that was nice.

Friends