Name: Marriott Hotel Rome Park
Address: Via Colonnello Tommaso Masala, 54, Roma, 00148, IT

Marriott Hotel Rome Park

Rome · Italy

Via Colonnello Tommaso Masala, 54View location

100 reviews shown

10/10

Exceptional

02 Aug 2026

Benjamin

Hotel was perfect for staying near the airport to fly out the next day. Restaurant on site was very good!

6/10

Pleasant

01 Aug 2026

Michelle

We stayed one night to be closer to the airport for our early morning departure. Checking in on a Sunday and only one person at the front desk with multiple arrivals checking in.
The property is gigantic but archaic. The room was ok - carpet looks like it’s on its last leg. The bathroom tub/shower had no curtains or glass guard which didn’t make sense.

10/10

Exceptional

31 Jul 2026

Angélique

Non

10/10

Exceptional

27 Jul 2026

Ora

We stayed overnight, before leaving on The Norwegian Cruise Line! I was not impressed with the same breakfast, same lunch and dinner! The menu was the same everyday. Children were always in the hot tub, swimming pool and the smoking area. I’ve never been on a Cruise where the children and adults use the same pool and hot tubs and they were not allowed in smoking area. I will never cruise Norwegian again!

8/10

Excellent

24 Jul 2026

Lisa

Very pleasant stay. Room and bed was super comfy. Pool was lovely.

8/10

Excellent

18 Jul 2026

Mary

Housekeeping did not do a good job

Family_with_children

10/10

Exceptional

10 Jul 2026

Divorce

Excellent service in everything

Family_with_children

4/10

Poor

10 Jul 2026

Antonio

The maintenance of the restroom and shower was pretty bad . The breakfast and diners at the restaurant was great especially if Antonio was there he was very helpful and make us feel at home.

Family_with_children

10/10

Exceptional

09 Jul 2026

Kevin

Great visit!

10/10

Exceptional

30 Jun 2026

Jordan

Conveniently located

6/10

Pleasant

25 Jun 2026

Timothy

everything was wonderful. we were staying an extra day because our plane got turned back when in flight, our pilots window was shattered. the computer system was down at the hotel. in the middle of the night the power went out in our room so our phones didnt charge which made everything difficult. they couldnt give us a receipt due to their issues. we need this to get reimbursed. unless expedia can give us a receipt

Partner

10/10

Exceptional

23 Jun 2026

Gareth

Overall, excellent. Large, lovely clean building with a large pool and poolside drinks and food. Room was spacious enough and nice. Only critiques were: the TV was dated i.e. was not a smart TV and the bathroom handle kept falling off. Apart from that, friendly staff and nice hotel. Recommend.

Family_with_children

4/10

Poor

23 Jun 2026

Rafael

Room extremly hot,. AC never started even though we called Front Desk.
Shower with mold in the walls.

Family_with_children

4/10

Poor

19 Jun 2026

Yakelyn

Needs update, not cleaned well, uncomfortable bathroom, AC not working.

Family_with_children

4/10

Poor

19 Jun 2026

Yakelyn

On my first stay, Not a god experience overall. When checking in the first staff members was charging a different rate from my booking and was not able to explain in detail the reason and was also rude. I had to ask for another member to help.
The bathroom have a tub very difficult to get in for an elder person. The tub had some black spots around it, not cleaned well. The following morning at breakfast time a waiter scream to my husband because he went to a table to get silverware because there wasn’t any at our table. Something positive the breakfast food was very good and lots of variety.
On my second stay the bathroom was the same thing. The room AC was not working, we called from desk and they sent someone from maintenance, they reset the computer and ask to wait around five minutes to cool, it did not work so we called again, apparently they lowered the temperature, it was already almost 1:00am, the AC was not fixed and we had to sleep in a room super hot with an elder person very uncomfortable.
The experience was not as expected from the price paid and by Marriott.

Family_with_children

2/10

Poor

18 Jun 2026

Jose F.

Air conditioning not working
Shower was not working and very uncomfortable will not visit this hotel ever in my life again
The amount that we paid was not worth it at all

Family_with_children

10/10

Exceptional

17 Jun 2026

GARY

Great place to stay just 20 minutes from Rome. Breakfast is a must at this place. Perfect for relaxing after a long day of touring

10/10

Exceptional

15 Jun 2026

Marilin

Great hotel featuring great amenities. Restaurant with great food and staff at the hotel very friendly. Bar staff lady from Ecuador and gentleman from Dominican Republic were so very kind and friendly and offered excellent customer service. We are going back again a second night returning to Rome on our way home.

Family_with_children

6/10

Pleasant

14 Jun 2026

Carol

The hotel was conveniently located, only about 15 minutes from Rome Airport, which made it a practical choice for an overnight stay before an early flight.

While the staff was pleasant and check-in was easy, the property itself felt quite dated and could benefit from some renovations. The beds were old and not particularly comfortable, and our bathroom was in need of repair, with a broken toilet seat and other signs of wear.

Overall, the location is the hotel’s strongest feature, but travelers looking for more modern accommodations and updated facilities may want to consider other options.

Friends

4/10

Poor

09 Jun 2026

Hayley

We found dried blood on sheets and towels, the outlet in the bathroom didn’t work, there was no shower curtain so the bathroom floor got wet when we showered and slippery.

Family_with_children

10/10

Exceptional

02 Jun 2026

Joshua

What an amazing experience, while it is out of the city it has wonderful amenities. The food quality it top notch.

Friends_and_family Family

8/10

Excellent

01 Jun 2026

William

Nice hotel..pool well-maintained

Friends_and_family Friends

2/10

Poor

31 May 2026

Tanya

Room was hot and uncomfortable

Family

2/10

Poor

26 May 2026

Dale t

Room smelled like mold. 12 off us went for supper. Not offered any drinks. Meals for three came over a hour after the rest of us were done eating. Waiter put one plate at the wrong person then came back took it the the right person and said the wrong person only took one bite from it. Beef cheeks were still frozen inside. Go somewhere else for supper

Friends_and_family Friends

8/10

Excellent

24 May 2026

Mark

Breakfast on the terrace was very nice!

Family_with_children

10/10

Exceptional

24 May 2026

Debra Tucker

Breakfast was amazing and the service was wonderful. Thanks for taking good care of us.

Family_with_children

8/10

Excellent

22 May 2026

Ann

Good stay !

8/10

Excellent

20 May 2026

John

Good

2/10

Poor

18 May 2026

Liana

I rented one room. And only one reservation. The clerk indicated there were two reservations. I explained I made one reservation for 3 people. The other reservation needs to be cancelled or deleted.

Friends_and_family Family

10/10

Exceptional

14 May 2026

Jessica

Good service in all areas.

Partner

4/10

Poor

12 May 2026

Evangeline

Room temperature was so hot, thermostat not working. Staff no action when requested to check .
Marriot Park should do better for standard.

Family

8/10

Excellent

07 May 2026

Laura

Place is beautiful, for the price a continental breakfast should be offered . Creamer in room for coffee

8/10

Excellent

06 May 2026

Donna

Food was pricy for the quality, asked for ice bucket dint receive and had to call the next day again to ask for it then was given bucket by very rude staff like I was inconvenient for asking for ice

Friends

10/10

Exceptional

24 Apr 2026

Julie

Great property and convenient to Rome airport!

Family

10/10

Exceptional

23 Apr 2026

mike

This was a bad experience:

- the rooms look like they have not been touched since the 70s and even then they were an Australians nighmare
- various broken things in the room
- a coffin like shower and very poor water pressure
- expensive room service that was inedible

Not recommened - shame on you Marriott.

Partner

10/10

Exceptional

14 Apr 2026

Jacob

Great and beautiful hotel. Awesome food, and the gelato was super good! Everyone was super kind!

The only downside is there isn’t much to do around the hotel so beware for that if you’re wanting to do a lot of walking or shopping.

Partner

10/10

Exceptional

14 Apr 2026

Boula

Excellent

10/10

Exceptional

11 Apr 2026

PRAMOD

Buffet breakfast was nice and fresh

8/10

Excellent

05 Apr 2026

Juan

no enough sockets to charge cell phones on the room

8/10

Excellent

30 Mar 2026

Amanda

Lovely staff, very old property
Perfectly nice place to stay but it is quite dated. That said, staff was lovely. Breakfast is $$$ but very nice. We ate dinner in bar area as we wanted simpler food and it was fine. If you need a place for a night before leaving for the airport, I recommend. Otherwise, not so much.

Family_with_children

8/10

Excellent

25 Mar 2026

Timothy

Everything was fine

8/10

Excellent

12 Mar 2026

Aderonke

Comfortable bed. Excellent food. Outstanding staff. Building could do with some update.

Partner

10/10

Exceptional

23 Jan 2026

JUDE

Hotel convenient to airport. Good staffs and helpful.
I will recommend this hotel

Leisure Family

10/10

Exceptional

01 Jan 2026

john

Nice hotel

Leisure Family

8/10

Excellent

29 Dec 2025

joeeddy

Yes

Leisure Family

8/10

Excellent

18 Dec 2025

David Joseph

Convenient.

Business_and_leisure Family

8/10

Excellent

05 Dec 2025

Anthony M

Great room service, a rarity in Rome. Place is not near much of course, more a convention centre, but it was inexpensive, quiet and had what we needed. Convenient shuttle to the city leaves you near Forum Boarium walk to most of the classical sites. Breakfast is massive - actually ordering one big breakfast for two is enough!

Partner

10/10

Exceptional

03 Dec 2025

Corneille

Everything was extremely great… Staff are really friendly! Thank you for the hospitality!

8/10

Excellent

13 Nov 2025

Gennaro

Room was good and staff was nice. Huge property with walking distance parking.

2/10

Poor

29 Oct 2025

Michael

Our room was ready upon arrival, which we appreciated, but the mattress was in terrible condition and clearly sagging. The mattress was the worst I have seen traveling 1/10. We also received incorrect information about the executive lounge hours, never got the promised breakfast box, and found the room safe in need of repair—overall disappointing for a premium-priced stay.

Leisure Family

8/10

Excellent

21 Oct 2025

Aimee

They allow dogs which is great except for when they bark all the time. I worked and when I tried to get some sleep at 7:30am the dog in the room next door barked until 11 when I gave up and headed out to the area. Husband complained and security was called but the dog didn’t stop. They didn’t offer a room change until I went down.
Rooms are in need of updating. Wall paper peeling off the walls. Phones don’t work. 1 lamp didn’t work. Fridge was warm. Trash on the floor from previous guests. Bus terminal is close so that’s a plus. Also uber was easy to grab but due to the long distance to the city it could get expensive.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Rodolfo

Great location. Service great. Well located. Great rooms

Leisure Partner

8/10

Excellent

15 Oct 2025

christine

Clean rooms

Friends_and_family Family

2/10

Poor

11 Oct 2025

Ted

Check on line was over 100 students from a convention. Waited over 30 minutes. However Marriott was generous enough to upgrade our room to a suite. Marriott needs a dedicated Bonvoy counter at this large conference hotel.

Leisure Partner

2/10

Poor

11 Oct 2025

Melissa

room was old and dirty, air conditioning was broken and let out heat instead of cold air. contacted front desk and they never showed up. after numerous calls they switched me to another room that had strong fumes of urine. avoid this hotel - its very dirty

4/10

Poor

08 Oct 2025

Joseph

Only thing good here is it is not too far from airport , no atmosphere, many things not working like spa, slow service

Leisure Family

2/10

Poor

06 Oct 2025

James

Gold Member! Not What is expected from a Marriott

Thought this hotel was based in the city centre, booked it on the train from Milan and realised within two hours that it was not. Asked to cancel the reservation and to be refunded via Hotels.com who could not even get in contact with the hotel and I am a gold member with Marriott. Not what is expected from a Marriott.

Business Family

6/10

Pleasant

06 Oct 2025

Leigh

The corridors looked like we were staying in Vegas. Glasses, trays, empty bottles strewn all over the place on the way to our room. Three days without removal. We went out at 7.15 a.m. and came back at 16.00 to find room still not cleaned or towels changed.
Breakfast was chaotic. One coffee machine to serve 150 + people. Food was buffet style and not very hot.
On the plus side, the bed was very comfortable. Would not stay again.was tempted to take photos, but why bother. The staff didn’t.

Business Partner

4/10

Poor

06 Oct 2025

Sarah

The

6/10

Pleasant

02 Oct 2025

Vincent

Everything is good except customer service is terrible. Check in took me about over an hour; check out 20 minutes.

Friends

10/10

Exceptional

02 Oct 2025

max

Great property, but it is on the expensive side. You get what you pay for after all.

4/10

Poor

01 Oct 2025

Lajpat

there is no public transport nearby and for checkin you have to stay in queue for more than 90 minutes stay was very rude and they allow faster check for staff they know

Leisure Family

2/10

Poor

30 Sep 2025

Susan

The check in took way long for a Marriott property
Someone needs to re-train the staff here

Partner

8/10

Excellent

29 Sep 2025

Jennifer

When we were checking in, we waited about 45 minutes. There was one person checking everybody in..

Leisure Friends

10/10

Exceptional

28 Sep 2025

mark

Hotel is great nice rooms quiet close to airport 30 minutes to downtown Roma

2/10

Poor

28 Sep 2025

Jonathon

Brutal check in and poor Manager. It took 1 hour 20 minutes to check in and there with 18 people, multiple groups in front of me when I arrived.

Each customer took very long. The manager was avoidant instead of addressing the issue, helping out himself and this made many people in line upset.

After 45 minutes, a 15 person Chinese group entered with bags and a second staff person came out then in. This really upset people.

My advice to the property:
- Get travel times so you know when people will arrive
- If you screw up its good to apologize and explain, people started getting angry and yelling because it looked you were ignoring the problem.
- Please reconsider the manager here

Business Self

10/10

Exceptional

24 Sep 2025

Lynne

Great hotel to stay nearby the airport with a great pool. Excellent personnel!

Partner

10/10

Exceptional

11 Sep 2025

Anthony

A great hotel that we use for short stays, when in transit.

10/10

Exceptional

08 Sep 2025

Anthony

It was a good stay and we had an absolutely good visit. Loved the pool area and also the gym. Would have been better if the spa was open

Leisure Partner

10/10

Exceptional

31 Aug 2025

Anthony

Excellent

Leisure Self

8/10

Excellent

30 Aug 2025

Michael

Great pool area!

Business_and_leisure Family

10/10

Exceptional

22 Aug 2025

Rodney

Great Stay

Leisure Partner

2/10

Poor

22 Aug 2025

Laura-Maria

The location is deceiving because when you hear the word Marriott Rome Park Hotel you assume that it is in the heart of Rome. It’s nearly one hour away from the centre city and it is not accessible at all. Sure you can pay for a taxi ride that would cost you close to 35 euros. You can also take the hotel shuttle bus for a return price of 18 euros but it operates very specific times and the drop off location is not very accessible. The other issue was our bathroom was dirty and when I addressed to the front desk and shared pictures the front desk staff were very passive and did not offer a new room or have housekeeping come and clean it. Instead I had to walk 17 minutes to a local grocery store and buying cleaning products to clean the room. How crazy is that. Do they have a nice outdoor pool yes. It has a resort feel but makes sense when the hotel is not in the heart of Rome. The onsite Resturant and the only one to dine at is over priced. Unless you walk offsite for 20 minutes and there is a local bakery and pizza Resturant where the locals eat. The only reason why this hotel has foot traffic is it appeals
To large organized tour groups and the local Italians whose the pool. Also we trust the Marriott brand but not for this property. You could not pay me to stay there.

Business_and_leisure Family

8/10

Excellent

22 Aug 2025

Leonardo

I thought the property was a bit worn and needed some attention, but it was a good place to stay compared to others in the area.

Leisure Family

10/10

Exceptional

21 Aug 2025

Chiara

Great resort style pool. Wish it was open later, especially during the summer months. Hotel is grand, but could use an update.
Great food options available.

Leisure Family_with_children

10/10

Exceptional

18 Aug 2025

Ramesh G

Very good

Leisure Family

4/10

Poor

17 Aug 2025

Christopher

This place was so bad, that it actually made me laugh.
Staff were very polite and helpful, but check-in took absolutely ages. Not their fault as they were clearly understaffed and dealing with a lot of other issues.
The rooms seem to have been styled in a “tower of terror” theme. Wallpaper peeling off the walls. Garish carpets. Dated bathrooms. The place hasn’t been touched or refurbed in years.
Don’t bother with the executive lounge. This is where I really started laughing. The chairs had no filling and the supports on them had buckled. You literally fell through them.
Stayed here to be close to the airport, but it’s not really all that convenient for there either. I’d recommend looking elsewhere

Business Self

4/10

Poor

13 Aug 2025

Mazedul

Worse experience

AC wasn’t working properly. Dog smell was there, most likely from previous occupants

Friends_and_family Family

8/10

Excellent

12 Aug 2025

fathi

Very spacious and fully equipped.
Great hotel and staff

Leisure Family

6/10

Pleasant

28 Jul 2025

Verified traveler

Didn't get room service. For workstation cost properly. Seemed like one we were checked in, no one cared for help us

Partner

10/10

Exceptional

25 Jul 2025

Sonia

The hotel is beautiful and the food at the restaurant was delicious. Transportation to the airport was efficient and convenient. The only complaint I have is the ac was blowing out warm air and it was too hot in our room. The front desk said they can fix it remotely but it was still hot. Other than that, the pool was beautiful, clean and refreshing.

Leisure Partner

10/10

Exceptional

24 Jul 2025

Navjot

The restaurant staff was extremely kind and loving. 🙏💕

Leisure Family

8/10

Excellent

22 Jul 2025

laura c

Very kind and helpful staff and convenient to the airport.

Leisure Family

4/10

Poor

10 Jul 2025

Joseph

Terribly disappointed Check in process. Took over 30 minutes. Had to go inside and ask for help with luggage. Staff was standing inside doing nothing instead of being outside as taxi pulled up. Went poolside for drinks and snacks. Waited over 20 minutes for a beer and had to go to counter. They forgot!! Brought focaccia and did not bring chips to go with it.when I asked for the chips. Waiter said he had to check the menu to see if it was on there!!Went inside for dinner and asked for lemon with my water and never received them. Had to ask again. The gnocchi tasted like leftovers. Asked for HOT cappuccino. It was only warm and tasted terrible!!! The room was very nice. Having stayed there for the last10 years. I’m going somewhere else next year.

Business_and_leisure Partner

10/10

Exceptional

10 Jul 2025

Sara

This was a fine property for what we needed. There is NOTHING near this hotel, especially to walk to. We ate on site because the closest restaurant was closed on a Sunday. But the restaurant was PHENOMENAL!

Business Family

8/10

Excellent

09 Jul 2025

Robert

Hotel met our needs well for an overnight stay before embarking on a cruise. Pros - Pool was GREAT, restaurant was pretty good. Cons - It is located atop a hill and hard to get anywhere else.

Leisure Family

10/10

Exceptional

07 Jul 2025

Jeffrey

The pool was amazing.... very much enjoyed the bar and restaurant, staff was very friendly.

Leisure Partner

8/10

Excellent

06 Jul 2025

Dale

We stayed at the Rome Marriott Park Hotel for one night before our flight back to the U.S., choosing it mainly for its location, just a 15-minute drive to the airport. It was a practical choice to avoid the risk of traffic coming from central Rome, especially with an early flight.

The hotel is large but feels dated and in need of renovation. However, for a quick overnight stay, it was comfortable and met our needs. When we arrived, our room wasn’t ready, but the staff was very accommodating and gave us access to the executive lounge while we waited, which was a nice touch.

Once we checked in, the room was clean and the bathroom was surprisingly spacious, especially compared to other hotels we stayed in throughout our trip.

There’s also an on-site restaurant, which was convenient for dinner. After a long travel day, it was great to be able to enjoy a decent meal without having to leave the hotel.

The best part of the stay was definitely the breakfast buffet, a generous spread with a wide variety of hot and cold options, fresh fruit, pastries, and great coffee. It was easily the best breakfast we had during our time in Italy.

While the hotel could benefit from a refresh, it’s a solid choice for travelers looking for convenience, comfort, and easy airport access. Ideal for a short stay before flying out.

Leisure Family

6/10

Pleasant

02 Jul 2025

Amanda

We were disappointed during our stay because they closed the pool at 4pm for a pool dinner party. Then they played loud music until 10:30pm.

Leisure Family

10/10

Exceptional

26 Jun 2025

Ryan

Great stay

4/10

Poor

25 Jun 2025

Gregory

freezing cold french fries, tasteless gnocchi al ragu, our shower didn't drain and it took 2 hours for the technician to come. there is a serious lack of signage -- for example, no signs how to exit/enter the hotel to go to the pool; no signs about where the lobby bathroom is (it's in the basement). it's too bad that there's such little attention to detail, because the lobby has so much potential and the pool is really nice.

Leisure Family_with_children

8/10

Excellent

21 Jun 2025

Denise

We stayed here the night before we had to fly out to the US. It was 12 minutes away from the airport. The hotel was clean, had decent food options, and had super friendly staff in the restaurant.

Leisure Family_with_children

10/10

Exceptional

17 Jun 2025

Tania m

Very good .

Leisure Family

6/10

Pleasant

03 Jun 2025

Anthony

It is ideally located between the airport and centre, easy to access. The food is overpriced, although it is not bad, it is not cooked typically. Reception for check in/out was terrible, I had to queue for nearly an hour for both. Slowest check in ever experienced. In all if you can wait an hour to check in then I recommend it, if you are not the patient type then I would avoid.

Business

2/10

Poor

28 May 2025

Bridget

after a brutal day in rome

6/10

Pleasant

26 May 2025

Verified traveler

The hotel was pretty on the outside but when you get to the room you start to notice the small things. Like the hallways being dimly lit, whether the room has towels, the attitudes of the staff, etc

Friends_and_family Friends

4/10

Poor

25 May 2025

Jennifer

Middle of no where except 10 minutes from FCO and taxi charged $60 euro (rip off). Shuttle the Marriott said they had from airport only runs at 6 am a major detail they didn’t make clear so wasted time waiting and calling hotel for shuttle upon mid day arrival only to get in the only taxi in front of me which was a van. Van charge significantly more than cars and I was not aware nor did they tell me this. Then eveyone and I mean eveyone begs you for cash and gets annoyed when you use cc. This is more about not having good info on Marriott website and taxi company but the hotel was ok. Pool not opened even though end of May so not much to do here. Best for layovers although they did have shuttle to Rome city center maybe 4 times a day. Just didn’t have time for that based on their schedule.

Leisure Self

10/10

Exceptional

23 May 2025

Suham

Excellent Service

8/10

Excellent

16 May 2025

Mark

Nice location for flying out of Rome.

10/10