Sheraton Parco de' Medici Rome Hotel

Italy , Rome
ROMA, Viale Salvatore Rebecchini, 145
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

18 Dec 2025

Judith

Perfect

10/10

Exceptional

30 Nov 2025

Jose

Very friendly people.

Leisure Partner

4/10

Poor

30 Oct 2025

Onofrio

Room felt neglected, leaking bathroom sink faucet and a shower that didn’t contain water properly and flooded the bathroom floor. Furnishings damaged and in need of repair or replacement. Room service food was good but took a bit of searching to find the menu.

Leisure Friends

6/10

Pleasant

26 Oct 2025

Tae

Clean room, spacious for Europe. Location is too far from the city center and the shuttle bus service times were infrequent, leaving me with hiring a taxi as my only option. Breakfast had limited hot food selections but the coffee and desserts were delicious

Leisure Family

4/10

Poor

23 Oct 2025

Crystal

Room had issues and bo communication was given to the managerS

Leisure Family

10/10

Exceptional

14 Oct 2025

Mario

This was a beautiful experience, the staff were so welcoming and helpful through the whole time. Made it feel like home

Leisure Self

10/10

Exceptional

13 Oct 2025

LYNETTE

Very nice place

10/10

Exceptional

08 Oct 2025

Pieter

After a whirl-wind tour over the last 2 weeks of Italy and Sicily we decided we just wanted something upscale, quiet and near the airport in Rome. This not only checked the boxes, but the restaurant was fantastic, the room was fantastic. The breakfast buffet was the best ! Very helpful staff. The room was clean, wonderfully appointed with extra amenities ( toiletry kit, etc).

Leisure Partner

10/10

Exceptional

06 Oct 2025

connie

Was a perfect hotel to relax

Leisure Partner

10/10

Exceptional

05 Oct 2025

German

Stayed at Room 407 and there was a strong drainage smell in the bathroom.

Business

10/10

Exceptional

03 Oct 2025

Paul

Full service hotel at a great price.

Partner

10/10

Exceptional

01 Oct 2025

Vincent

Beautiful property

Leisure Self

10/10

Exceptional

30 Sep 2025

Yelena

Place is great and all staff is amazing. Location is not ideal if you want to go to Rome. Away from city. You will constantly pay for transportation. They do offer a deal on transportation tho.

Leisure

10/10

Exceptional

30 Sep 2025

Richard

Very convenient

Leisure Partner

10/10

Exceptional

26 Sep 2025

David

Such friendly staff. A 30min ride on shuttle bus or taxi and your’re in Rome. At the end of a tiring sightseeing day it was great to relax by the pool and listen to local musicians

Leisure Partner

10/10

Exceptional

24 Sep 2025

Jorge

The service was espectacular. They have shuttle service to the city for a small fee. Plus private transportation. The food was amazing and they have live music outside. We celebrated my husband’s birthday and he was very impressed. They had a cake for him and even a birthday card. The hotel is very clean and the rooms are clean. I would stay here again. The staff was very friendly.

10/10

Exceptional

22 Sep 2025

Robert

Liked nearness to FCO airport

Leisure Partner

10/10

Exceptional

17 Sep 2025

Nikki

Wonderful experience

Leisure Family

6/10

Pleasant

19 Aug 2025

Rakita

The hotel was okay, and the staff was friendly, but the pests (mosquitoes and other insects) made the stay uncomfortable.

Leisure Family

6/10

Pleasant

19 Aug 2025

Lateesha Shanice Lily

Workers would tell us to go outside because they are cleaning. The breakfast area is poor limited food,coffee machine and limited drinks.

Taxi is extremely expensive.

This hotel has a shuttle bus to the mall and to Rome Italy at a price.

Not walkable

Business_and_leisure Friends

8/10

Excellent

18 Aug 2025

Aaron

The Service from the staff were exceptionally good. Made me feel really comfortable

Business Self

10/10

Exceptional

01 Aug 2025

Evelyn

The staff were amazing and the facilities were great. We had an upgrade to the presidential suite, which was really nice of them. The restaurant options were not great, but the food was tasty.

Leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Clara

Great hotel

10/10

Exceptional

25 Jul 2025

maria Ximena

Confortable

Nice stay near airport. Good restaurant and park. Great bed

Partner

8/10

Excellent

24 Jul 2025

Brenni

Nice and clean

10/10

Exceptional

16 Jul 2025

Alan

Very nice hotel; great staff.

Leisure Partner

6/10

Pleasant

16 Jul 2025

Brina

The restaurant here is awful! The staff were nice but very unorganized and didnt have good communication between them. The internet was also down the whole time we were there. I was expecting a nice last night in rome but it wasnt a great experience.

Leisure Partner

10/10

Exceptional

12 Jul 2025

Dominick

the property was very clean. the room was exceptional. The bed was very comfortable. the food on-site restaurant was very good and a good selection of choices.

10/10

Exceptional

10 Jul 2025

Nancy

Wonderful Time

Our stay was more then we expected. The Hotel was perfect. Great food, wonderful pool to relax, and the cleaniness was in surpassed from other areas we stayed while visiting Italy.

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

Alan

Beautiful hotel, nice room, quiet, great staff.

Leisure Partner

10/10

Exceptional

26 Jun 2025

Roland

Wonderful pool! Lovely outdoor dining area. Nice rooms. Close to mall. Will come back!

Friends_and_family Family

10/10

Exceptional

20 Jun 2025

Ian

Quick business trip and hotel was perfect as always.

Business

10/10

Exceptional

18 Jun 2025

Joseph j

Staff was wonderful

Business Friends

8/10

Excellent

07 Jun 2025

Julieta

The lobby

Leisure Family

6/10

Pleasant

29 May 2025

Sarah

Hotel was beautiful but unfortunately no hot water in room and no credit given for same, only stayed 1 night, would have switched rooms if stay was longer

Leisure Friends

10/10

Exceptional

26 May 2025

Consuelo

i found this hotel very good based on price and location, this hotel is like 30-40 min away from downtown Rome but at the same time is quieter for a good relax after coming from Rome with lots and lots of people and cars . Customer service especially at the front desk ( Camila) was excellent, the restaurant was good as well, the service and the food they serve there is very good . the brrakfast buffet is ok not awesome but ok . The rooms are clean they have all amenities needed , the beds are cozy. i would recommend also not to rent a car in Rome as there are not parking places in Rome centre, just Uber your way there for peace of mind :)

Leisure Family

10/10

Exceptional

21 May 2025

Princika

Excellent Stay – Highly Recommended!
Review of Sheraton Rome Parco de'Medici
Pending review
Reviewed
I recently had the pleasure of staying at Sheraton Hotel and I couldn’t be more satisfied with the experience. From the moment I arrived, the staff was warm, welcoming, and incredibly helpful. Check-in was smooth and efficient, and I was pleasantly surprised by the cleanliness and comfort of my room.

The room was spacious, well-appointed, and had all the amenities I needed for a relaxing stay. The bed was very comfortable, and housekeeping did an excellent job keeping everything spotless.

One of the highlights of my stay was the breakfast – a delicious spread with plenty of variety, including both local and international options. The restaurant staff was attentive and friendly, adding to the overall positive experience.

Overall, Sheraton exceeded my expectations.

Special thanks to Marco for his exceptional customer service also Lorena and reception staff were wonderful

I would definitely recommend it to anyone visiting the area and would happily stay here again on my next trip.

Leisure Partner

8/10

Excellent

20 May 2025

Verified traveler

The overall stay was fine. The location is close to the airport and environment is actually good. The hotel rooms and amenities are premium but kind of old.
We went for a business trip and overall experience was good except from arrogant receptionist named Francesca.

Business

10/10

Exceptional

17 May 2025

Colin

Lovrly dtaff. Hotel needsvupdsting.

Leisure

8/10

Excellent

11 May 2025

shamill

Great hotel, but is too far from center of rome if your taking taxi, its good if you have a car rental.

Leisure Partner

10/10

Exceptional

04 May 2025

Leobardo

Everything was great; excellent customer service, room was cleans and spacious. Highly recommended!

Leisure Family_with_children

10/10

Exceptional

03 May 2025

Brad

Wonderful Staff

There was four of us. We stayed there for two weeks. We had breakfast every day, which was amazing. The food was excellent. The service was excellent. I would definitely come back and spend another two weeks at the desk were very good and very helpful when we had a problem, they resolved it. They helped us get through The language barrier I can’t say enough good things about this staff at the Sheraton

Friends_and_family Family

6/10

Pleasant

29 Apr 2025

Shannon

Problems with check in with thwir service connection and couldn’t get our card. Our shower also barely drained and youd be standing in a

8/10

Excellent

28 Apr 2025

Frances

Great people

Turn and was totally more than what we expected the breakfast was except the service was exceptional the rooms were a little outdated and we had a couple issues one on 2425 there was only warm water we could not get hot water I don’t know 2414 we had to move our room because it window just flew open when it was raining so I was not impressed with that The people that work there were exceptional. They were very helpful in every way.

Friends_and_family Family

10/10

Exceptional

29 Mar 2025

NASER

Nice staff. Francisca was helpful and sweet

10/10

Exceptional

23 Mar 2025

Terri

Must stay

It was a lovely stay. It was clean, comfortable and located close for my business trip. The food and service was very good as well

Business

8/10

Excellent

26 Jan 2025

Clemente

El hotel está en un lugar tranquilo. Sirve para pasar uno noche si tienes una escala en Roma. Está a 15 minutos del aeropuerto.

Leisure Friends

8/10

Excellent

14 Jan 2025

Victor

We booked this hotel because of their golf course. However the course was in poor shape and we could only play 9 holes abd it was VERY EXPENSIVE..Not worth the money..

Leisure Partner

8/10

Excellent

07 Jan 2025

Pauline

The property was clean

Leisure Family_with_children

10/10

Exceptional

29 Dec 2024

Roseann

The property, hotel staff were lovely. Would definitely stay again!

Leisure Partner

10/10

Exceptional

02 Dec 2024

Maria

Nice hotel

Leisure Family

8/10

Excellent

25 Nov 2024

Verified traveler

Ottimo soggiorno
Alla reception mi è stata data una camera in un edificio diverso da quello in cui avevo prenotato, cosa che ho gradito molto in quanto avevamo la cena in quell'edificio. Non sono riuscito a spengere in riscaldamento, il cui rumore mi disturbava. Non era possibile aprire la finestra.

Business

8/10

Excellent

18 Nov 2024

Ian

Business trip

Have stayed here quite a few times as it’s handy for when I’m working in Rome. I hire a car which is essential and it’s a perfect location for me, on the outskirts of the city and close to the airport. It’s a decent hotel, there’s lots of staff and they are friendly and good at their jobs. The hotel itself is slightly tired, it needs a bit of tlc

Business

8/10

Excellent

04 Nov 2024

Verified traveler

I would not recommended for budget travel, no shuttle from and to the airport. They only have one shuttle at 7 am with other hotel shuttle. It’s cost me 50 Euro from the airport, and 31 Euro to the airport.

Self

10/10

Exceptional

01 Nov 2024

Timothy

The staff were very welcoming and friendly. The check-in process was easy and convenient. The hotel is very close to the airport, which was also a major plus for us. The breakfast buffet is very good!

Leisure Partner

10/10

Exceptional

15 Oct 2024

Sasha

Best hotel I could have chosen. It was clean, spacious and the staff was wonderful.

Leisure Family

8/10

Excellent

13 Oct 2024

Deanne

Beautiful grounds and rooms slightly outdated, but clean and the staff were very good

Leisure Partner

8/10

Excellent

13 Oct 2024

Carolyn

Bartender E was excellent

Leisure Family

2/10

Poor

03 Oct 2024

Leo

No good customer service

Leisure Family

8/10

Excellent

18 Sep 2024

Oyin

Although a there were a few glitches with some of our group's bookings due to misunderstanding/language barrier, we received fantastic services from most of the staff at Sheraton Rome Parco de Medici Golf 2. I would specifically mention Billy (Porter), Marco & Daniella (Concierge), Laura (Restaurant & Bar), plus Ana and Martina at the front desk who made our stay as comfortable and enjoyable as possible.

2/10

Poor

15 Sep 2024

Preethi

Horrible hotel. Rooms smell of cigs. Saw a centipede in the bathroom

10/10

Exceptional

04 Sep 2024

Lydia

far from the city, shopping & dining out very limited.

Business_and_leisure Family

10/10

Exceptional

28 Aug 2024

Arjan

We had such a great stay. The staff were very friendly and the hotel was very clean.

Leisure Family

6/10

Pleasant

19 Aug 2024

Maia

Not bad for overnight

The receptionists weren’t that friendly.
The room service staff was very nice. Although you had to wait to be called back to order.
The pool was wonderful.
The room itself was okay, the floor needed to be swept nd the curtain was falling off the wall.

Friends_and_family Family

6/10

Pleasant

16 Aug 2024

ASHRAF

Rooms were older then what picture show online. Shower stall too small. No control to adjust hot water.

Partner

10/10

Exceptional

12 Aug 2024

danllely

Was great!!!

Leisure Family_with_children

6/10

Pleasant

28 Jul 2024

Nathalia

Quite a disappointment for a Sheraton. Even though they reached out to ask my arrival date (quite customary in Italy to help you out in case of early arrival) which was half an hour before check in the room wasn’t ready. At check in still wasn’t ready. The room was not as clean as you would expect and the shower was plugged, on the positive side, the beds were very comfortable. An Ok hotel for a single-night stay.

Leisure Family

8/10

Excellent

23 Jul 2024

carlos

Too far from the downtown

10/10

Exceptional

22 Jul 2024

Brendan

Lorenzo the maitre d was excellent and maid the meal very enjoyable

Leisure

10/10

Exceptional

17 Jul 2024

Oniel

Excellent service

Leisure Family

6/10

Pleasant

15 Jul 2024

Ioulia

Hotel was ok, but I didn't like the service, it was saying brackfast including, but after they told me , no. Hotel is clean, nice and quiet location.

Business_and_leisure Self

10/10

Exceptional

15 Jul 2024

Linda

This hotel is very clean, and the food at the hotel restaurant is quite delicious. The environment is also nice, making it highly recommended.

8/10

Excellent

29 Jun 2024

Christopher

Staff was friendly. Showers left water everywhere and had very little water pressure. Hotel restaurant was nice and outside had nice ambiance with a DJ one night and a violinist another.

Leisure Family

10/10

Exceptional

24 Jun 2024

Olga

The restaurant and the service in the restaurant was the best!

Leisure Partner

6/10

Pleasant

23 Jun 2024

ken

The hotel was very convenient for golf and managed my luggage well while I was away cycle touring!

Leisure Partner

10/10

Exceptional

22 Jun 2024

Cheryl

Convenient overnight stay on our way to the cruise port the next day.

10/10

Exceptional

19 Jun 2024

Antonio

My brother and I had an amazing stay at this Sheraton! The staff was wonderful and super nice. The breakfast was excellent and the rest of accommodations in the hotel room was excellent aswell. Overall. I would rate this location 6 stars if I could! Molto Bene!

Leisure Family

4/10

Poor

12 Jun 2024

Richard

I booked a room with garden view but they gave me a room without garden view. I complained but they did nothing.

Leisure Partner

8/10

Excellent

11 Jun 2024

Michele

I booked it for the pool but it was closed

Business

4/10

Poor

11 Jun 2024

Maria

I paid double, first Expedia charged me and then the hotel so the rate that I booked was not true

10/10

Exceptional

09 Jun 2024

ROBERT

Quietness

Leisure Family

10/10

Exceptional

06 Jun 2024

CESAR C

Precioso, limpio y como él mejor servicio

El mejor servicio ejemplo todo Europa

Gracias a Marco y todo el staff

Partner

8/10

Excellent

30 May 2024

Damian

Shame I was so busy I didn’t get chance to reallye

A great hotel even if a long way out of the city!

Self

10/10

Exceptional

17 May 2024

Thomas

No regular shuttle service

Does not have regular shuttle service so book only if you don’t need a ride cost $35 to get a cab

Partner

10/10

Exceptional

14 May 2024

Lara Seph

Great breakfast buffet, please post schedule times of breakfast and dinner times in the front desk for reference. Good rooms, clean and spacious.

Leisure Partner

10/10

Exceptional

13 May 2024

GLADYS

5 star hotel , clean and comfortable accommodate all your needs.
Staff are welcoming

Leisure Family

10/10

Exceptional

13 May 2024

Neal

Staff spoke English which was helpful. We got a free upgrade to our room, and there was a shopping plaza directly next to the hotel with many dining options that we could walk to. Bed was very comfortable and we got a great night's rest.

Business_and_leisure Partner

10/10

Exceptional

04 May 2024

Amandeep

Awesome experience

Leisure Family

10/10

Exceptional

01 May 2024

Zehava

From the moment I walked in everyone was professional. Pleasant and helpful. Laura, the server at the bar, was so nice and friendly. Very sweet!!!!

Leisure Self

10/10

Exceptional

30 Apr 2024

Ping

Wonderful and attentive crew. I would like to thank Juan carlos, Andrea, camilia and Davide. Their super attentive service made our day !

We will return for sure!

Business_and_leisure Family_with_children

10/10

Exceptional

29 Apr 2024

Verified traveler

Great service, great experience

Partner

10/10

Exceptional

25 Apr 2024

ara

Excellent location nice and big clean rooms. Professional staff. 15 min to fiumicino airport.

Business Self

10/10

Exceptional

21 Apr 2024

Raquel

We arrived at the hotel at 9 am, check in is at 3 pm, they gave us our room. Very accommodating.

Leisure

10/10

Exceptional

10 Apr 2024

Ian

Business trip

This was my second stay, both times for business in Rome. My colleague is from Rome originally and hired a car both times so that made life easier, I certainly wouldn't have wanted to drive! I don't know how transport into Rome works from here as it's about 20-25 mins outside but for us it was perfect. It's a nice hotel with great staff and a great restaurant and bar.

Business

6/10

Pleasant

25 Nov 2023

Brooke

Expedia and googling will tell you this property offers shuttle service to the Rome airport. So I expected an all day shuttle service. But they actually offer one shuttle at 7am. That's all. When I indicated to the staff that Expedia says shuttle service and I expected a shuttle to the airport, the desk clerk asked me if I spoke to Expedia and they told me that. I think that's kind of snotty to say to a customer. The next day when I called down to say we would take what I thought they told me was a 7:30 shuttle, I discovered it was 7 am, and they transferred me to someone who never picked up. I called back and the the front desk never picked up. But tons of people are working at the front desk, so I have no idea why no one answered the phone.
Internet is not free in general. We got it free either because of prior stays or our Expedia booking, I'm not sure why.
The cab to the airport from the hotel is very expensive and the only option (no public transportation) unless you leave at 7 am. Driving to the airport we passed a Hilton that was much closer, so I would select that instead of this property.
I cannot say enough nice things about the bar and restaurant staff. The service at both was incredible, the restaurant goes out of its way to give diners a five star experience. I highly recommend both the bar and restaurant. Some of the front desk staff should train under whoever trains the restaurant staff to learn something about speaking to customers.

Leisure Family

6/10

Pleasant

22 Oct 2023

Susan

They really do not have an airport shuttle. One time a day is not a service. It is a hotel that caters to tour companies. Bus loads of tourists. That is just an FYI. Also you have to pay for WiFi. Another FYI.

8/10

Excellent

17 Oct 2023

Cecilia

One night layover

The place needs a facelift especially the bathrooms. Overall experience is nice and love the restaurant service and food.

Partner

2/10

Poor

08 Oct 2023

Mac

Check in was a nightmare as the lobby was full of people and check in was slow. The advertisement was a king bed and they pushed two twin beds together to make a king. The pillows were terrible. Hard time figuring out the lights in the room. Once figured out the lights required the room key. The lights by the bed had bare wires showing as well as the telephone cord. There was black MOLD surrounding the tub (disgusting). The front desk seemed very over worked.

Leisure Family

4/10

Poor

05 Oct 2023

Hrant

The only dining choice was price and mediocre. We order catch of the day that came with no side. Server was rude and not professional. Server deboned, or tried to anyway, our fish by ours table before serving it. This was a bad idea. There were still bones on the fish and he waisted a lot of good flash. I rather debone it myself.

Leisure Family

10/10

Exceptional

02 Oct 2023

Richard

The hotel was better than expected though pricy for the size of room. The outdoor restaurant was very nice and food snd service excellent.

Partner