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Mercure Roma West

Rome · Italy

Viale Eroi di Cefalonia 301View location

8.0/10Excellent827 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort8.2/108.2
Condition8.0/108.0
Location6.8/106.8
Neighborhood7.0/107.0
Quality10.0/1010.0
Value7.6/107.6
Amenities7.6/107.6
See all ratings
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Roma West

This modern, stylish 4-star hotel is located near the EUR district, the new Fiera di Roma exhibition center, PalaLottomatica arena, and Fiumicino Airport. It's also just 20 minutes from the city center. The hotel offers 215 rooms with Sky TV, a convention center, free Wi-Fi, and ample free indoor parking.

A complimentary shuttle service runs daily to and from Fiumicino Airport and the EUR Fermi Metro Station between 7:30 am and 10:00 pm at scheduled times. This service is available upon request and subject to availability (contact the hotel for the timetable and further information).

Please note that the indoor pool and spa are temporarily closed.

Read more about this hotelShow less

Located in Rome (Tor de' Cenci), Mercure Eur Roma West is within a 10-minute drive of Euroma2 and Palazzo dello Sport. This hotel is 4.7 mi (7.6 km) from Biomedical Campus Rome and 5.4 mi (8.7 km) from Parco de' Medici Golf Club.

Make yourself at home in one of the 215 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Rome? This hotel has 21528 square feet (2000 square meters) of space consisting of conference space and meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Car recommended LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Up to 2 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • A car is recommended for transportation to and from this property.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Property Registration Number IT058091A1O22RAPAC
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately EUR 6 to 12 per person
    • Pet fee: EUR 22 per pet, per stay
    • Service animals are exempt from fees
    • Early check-in fee: EUR 35 (subject to availability)
    • Late check-out fee: EUR 25 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Romanian

    Spanish

Nearby attractions

Tiber River 2.6 km / 1.6 mi
Biomedical Campus Rome 4.6 km / 2.8 mi
Euroma2 6.2 km / 3.9 mi
Palazzo dello Sport 6.6 km / 4.1 mi
Roma Convention Center La Nuvola 7.3 km / 4.5 mi
Parco de' Medici Golf Club 8.7 km / 5.4 mi
Castel Romano Outlet 9.7 km / 6 mi
Cinecitta World 9.8 km / 6.1 mi
Basilica of St. Paul Outside the Walls 10.6 km / 6.6 mi
Fulvio Bernardini Sports Center 11.9 km / 7.4 mi
Sanctuary of Our Lady of Divine Love 12.8 km / 8 mi
Catacombe di Generosa 13.3 km / 8.2 mi
Eataly Roma 13.5 km / 8.4 mi
Ostia Antica Archaeological Park 13.7 km / 8.5 mi
Villa Doria Pamphili 14 km / 8.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2001
  • Year of most recent renovation: 2012
  • Total number of rooms: 215
  • Number of floors (main building): 3
  • Double rooms: 54
  • Suites: 19
  • Accessible rooms: 12
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
Show 37 more facilities & services
  • Visa
  • Maestro
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Transfer service
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Secretarial service
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • FaxExtra charge
  • TV lounge
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 23 m²TWN.SU-1
    TWIN SUPERIORPhoto unavailable1 photo

    Mercure Roma West

    TWIN SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Room amenities

    • Wi-fi
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mercure Roma West

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Mercure Roma West

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-2

    Photos are not available for this room type.

    Mercure Roma West

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Mercure Roma West

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Mercure Roma West

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Mercure Roma West

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Mercure Roma West

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Mercure Roma West

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 23 m²DBL.DB-SU
    DOUBLE SUPERIOR WITH DOUBLE BEDPhoto unavailable24 photos

    Mercure Roma West

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    24 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Room amenities

    • Wi-fi
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Mercure Roma West

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 20 m²TWN.ST
    TWIN STANDARDPhoto unavailable8 photos

    Mercure Roma West

    TWIN STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU-1

    Photos are not available for this room type.

    Mercure Roma West

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable9 photos

    Mercure Roma West

    DOUBLE STANDARD

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi
    • Individually adjustable air conditioning
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 16 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable7 photos

    Mercure Roma West

    DOUBLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Individually adjustable air conditioning
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Mercure Roma West

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Mercure Roma West

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Mercure Roma West

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE QUEEN BEDSUITE • EXECUTIVE QUEEN BEDSUI.EJ-QN

    Photos are not available for this room type.

    Mercure Roma West

    SUITE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Mercure Roma West

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Roma West

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 17 m²SGL.ST-1
    SINGLE STANDARDPhoto unavailable7 photos

    Mercure Roma West

    SINGLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Room amenities

    • Wi-fi
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 18 m²DBT.SU
    Double or Twin SUPERIORPhoto unavailable9 photos

    Mercure Roma West

    Double or Twin SUPERIOR

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Room amenities

    • Wi-fi
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Mercure Roma West

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 18 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable10 photos

    Mercure Roma West

    JUNIOR SUITE STANDARD

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Individually adjustable air conditioning
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Mercure Roma West

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU-6

    Photos are not available for this room type.

    Mercure Roma West

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 18 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable8 photos

    Mercure Roma West

    DOUBLE SUPERIOR

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Individually adjustable air conditioning
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Mercure Roma West

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Mercure Roma West

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Mercure Roma West

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE QUEEN SIZE BEDSINGLE • QUEEN SIZE BED • 1 Bedroom • 18 m²SGL.QN
    SINGLE QUEEN SIZE BEDPhoto unavailable6 photos

    Mercure Roma West

    SINGLE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.QN

    Room amenities

    • Wi-fi
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Mercure Roma West

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Roma West

8.0
Excellent
827 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
6.8 /10
Neighborhood
7.0 /10
Quality
10.0 /10
Value
7.6 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
29 Jun 2026
Uy
Reasonable for the price. However, no refund policy, difficulty calling and communication. Older reception lady was helpful with information. Inconvenience of being far from Roman sites. Taking the metro was not that bad. Getting around by Taxi or Uber can cost a lot. Paying for bathroom everywhere is a hassle.
Family_with_children
10/10
Exceptional
06 Jun 2026
Mark
Huge thanks to the staff for accommodating my late arriving flight from Nice, past the shuttle bus departure time from the airport to the hotel. They were kind enough to send another team member out to get me outside of the scheduled time! And it's a FREE service. Most other hotels charge 50-plus euros for the transfer.
The room was excellent as well, with fine marble appointments in the bathroom, and,clean as a whistle.
I didn't have time to experience amenities (fitness area?), maybe next time! Radici restaurant was also very good.

Again, thank you for making my last day & night in Rome very comfortable and hassle free.
Self
8/10
Excellent
31 May 2026
Rami
Room service over priced, 21 Euro for half a club sandwich with a potato chip bag opened on the side as French fries
Self
6/10
Pleasant
23 May 2026
Jeffrey
The hotel itself is aging but still relatively maintained well. The wifi is useable but not fast enough. Cleanliness is average. Staff is hit and miss, the room was not cleaned for a day but front desk was friendly. At night it at times is noisy.
4/10
Poor
15 May 2026
Donna
There was nothing to do. There was nowhere to hang out and relax unless you were at the bar with other people around all the time. Room too small to hang there. Nothing but news stations on TV. Expensive restaurant and bar. Seemed to be set up for business or conference people only for very short stays. No pool, no ammenities.
Family
10/10
Exceptional
17 Mar 2026
Mark
Excellent hotel, very friendly staff and excellent restaurant and bar area
Friends_and_family Friends
6/10
Pleasant
09 Mar 2026
Auriole
Yes
Friends
10/10
Exceptional
11 Oct 2025
Nima
Breakfast was nice
4/10
Poor
01 Oct 2025
Deepak
They did not provide breakfast which they charged
Leisure Family
10/10
Exceptional
22 Sep 2025
Kim Choy
Very good and best service.
Leisure Family
2/10
Poor
11 Sep 2025
Jessica
Very outdated rooms. Worst bed we have ever slept on. Staff were very snotty. Key card quit working and they acted like it was a huge inconvenience to help us. Booked this hotel for the airport shuttle and they acted like it was going to be full but we were the only ones that went that morning. They just didn’t want to take us but did grudgingly.
Partner
10/10
Exceptional
30 Jul 2025
patricia
Free airport transportation. The bus stop to the metro station was less than a 5 minute walk.
Leisure Family_with_children
10/10
Exceptional
06 Jul 2025
Michael
Very nice place!!
Leisure Family
6/10
Pleasant
20 Jun 2025
Gerardo
The hotel is ok, but the rooms are very old and outdated. The have free shuttle to the airport which is very good and convenient. Very far from downtown but close to airport.
Leisure Family
10/10
Exceptional
18 May 2025
Amari E

Nice business hotel

Very modern and beautiful hotel. We booked it thinking it was closer to the airport for an early flight. It was more like 20 min via taxi but depending on time of day, the ride could be longer.

Nice eighborhood to walk around and the dinner in the hotel restaurant was very nice.

Nice bed and pillows with extras like robe and take home slippers.
Partner
8/10
Excellent
06 Mar 2025
Lu
Staffs are very friendly, room was clean.
Leisure Partner
8/10
Excellent
06 Mar 2025
Lu
Staffs are very friendly and room is clean. We also used shuttle services to airport.
Leisure Partner
10/10
Exceptional
12 Nov 2024
Dmitry
-
Leisure Family_with_children
8/10
Excellent
25 Oct 2024
Aidan
Staff were very helpful, rooms were ok, neighborhood was not great.
Leisure Friends
8/10
Excellent
15 Oct 2024
Olga
Hotel is very good and clean. Staff are nice and kind.The only problem is the location is very far from the city.
Leisure Partner
10/10
Exceptional
14 Sep 2024
Sumana
We stayed here for one night before our flight and found the room to be comfortable, with fully functioning air conditioning—a crucial amenity during the hot month of August. Our dining experience at the on-site restaurant was enhanced by complimentary welcome drinks and *suppli*, which added a thoughtful touch to the meal. The included breakfast offered a wide variety of options, including several suitable for vegetarians, making for a pleasant start to the day.
Leisure Family_with_children
10/10
Exceptional
09 Sep 2024
Susan
Staff is extremely nice. It’s too far from center of Rome.
10/10
Exceptional
30 Aug 2024
Maribeth
Clean facilities, very helpful staff, breakfast buffet was great and delicious….highly enjoyed and recommendable
2/10
Poor
30 Jul 2024
NIKHIL
No AC work, mosquitos in room, dirty atmosphere, pet smell from entire room lobby, no bath accessory, night time no one answers. we all sick after staying 1 night to this hotel.
Leisure Family_with_children
10/10
Exceptional
21 Jul 2024
Leidy
Great staff
8/10
Excellent
14 Jul 2024
Lewis John
General observations:

1) Very lazy of the management not to have the pool area updated - the pool that they recommend is €8-10 euros and 5-10 mins away.

2) The rooms are tired and in need of renovation - I’ve stayed in other Mercure hotels and this one needs an update. I would say it’s comfortable, but when you can see wallpaper lines - it’s time to strip the walls and go again.

3) Staff are friendly and helpful

4) I was worried about the Ukrainian residents, but they were very quiet and respectful.
Leisure Family
6/10
Pleasant
07 Jul 2024
Skye
The common areas were nice. We are regular travelers familiar with major city pricing such as NYC and Paris, etc, but the value ratio was tight here. Our rooms had a distinctive mildew smell from the A/C units. The person who checked us in gave us two rooms next to each other and both were adjoining rooms, but not to each other. The tub/shower pops when you stand in it. Some road noise. The breakfast was a great value at 12 euros pp for a good spread - go for it! The shuttle to the airport was expensive at 60 euros but less expensive than two taxis for our family of six which were $120. The shuttle must be reserved in advance via email or in person. FCO is a good 20 minutes away via shuttle or 15 mins via insane taxi without traffic.
Leisure Family
10/10
Exceptional
06 Jun 2024
ara
This was our second time and definitely will book again
Business_and_leisure Partner
4/10
Poor
12 Apr 2024
Jack
Nothing exceptional. No ac.
Leisure Partner
2/10
Poor
16 Oct 2023
Murad
Rude staff breakfast food didn’t arrive on time bus stop staff clueless about attraction in the area
8/10
Excellent
24 Sep 2023
vikram
Overall was good but rooms are small and condition of hotel was old. Better to stay near city
Leisure Self
10/10
Exceptional
18 Jul 2023
Tania
Rooms were clean and relatively comfortable (pillows quite hard). Staff were helpful and polite. My only criticism would be the restaurants menu as it was quite limited
Friends_and_family Family
10/10
Exceptional
14 Jun 2023
Rajal
Great shuttle service to airport. I was there only for one night. Liked it
8/10
Excellent
04 Jun 2023
Vahid
It has very sociable staff, its clean, the breakfast was good too.
Leisure Friends
8/10
Excellent
13 May 2023
Ali
good hotel overall.
Leisure Family_with_children
10/10
Exceptional
11 May 2023
Joel
Room was spacious. Employees very nice and helpful
Leisure Family_with_children
8/10
Excellent
07 May 2023
Eliza
Clean and quiet, not accessible to transportation and too far from the city, and no restaurant close by.
Leisure Family
10/10
Exceptional
04 Apr 2023
Sheila Ann
Rooms were spacious and restaurant was awesome
Leisure Family
4/10
Poor
05 Nov 2022
Nicholas
If I had known that the hotel doubled as a Ukrainian refuge, then I probably would have booked somewhere else. I have nothing against Ukrainian people, but it was very clear that there were entire families living at this hotel for free, and there were kids rollerblading and scootering down the hallways and doing random school work in the middle of the lobby.. It just didn’t feel like a hotel and wasn’t at all what I expected.
Leisure Partner
6/10
Pleasant
24 Oct 2022
Jennifer
I picked this property for the free shuttle and reviews weren’t terrible… the shuttle service is a disaster… the driver and us were on two different levels at the FCO for pick up. We did find each other after 15minutes but the drive was clearly pissed off. He was rude and short with us and drove like a maniac. I could understand if he needed to get back to pick up someone else or something but the guy just ended up talking to the people at guest services. I did tell the check in attendant and she told me it was ok, clearly it isn’t. Our room wasn’t ready which i find amusing since it is a big establishment and barely any guests. When we finally were allowed to go to our room it reeked of perfume. It smelled like the room was doused to cover up the other smells. The hallway to our room smelled like mildew and mood with a touch of cleaner on top. The bed wasn’t a true queen - it was 2 box springs put together and there was no fitted sheet just a sheet laying on mattresses. It isn’t close to anything. I would not recommend and will never stay there again.
Leisure Partner
8/10
Excellent
22 Oct 2022
Jeffery
VERY POOR / UNACCEPTABLE hotel shuttle service from airport. Waited 3 hours after a 12 hour flight. Eventually took a $45 taxi!! (vs. free hotel shuttle)
Leisure Friends
4/10
Poor
23 Sep 2022
Mohammed
Tired looking hotel with not friendly staff
Leisure Family
6/10
Pleasant
13 Sep 2022
KHALIL
The hotel is in the middle of no where. No food or markets around when we arrived at 11pm. Promised free shuttle from airport was not provided. Had to pay for taxi 40 euros. But provided breakfast for free to compensate.
Leisure Family
4/10
Poor
12 Sep 2022
Elaine

Lovely room shame about the rest

We booked this for one night as a relaxing treat to use the pool and spa after a week away, found out 2 days before that the spa and pool was closed, no appologies given or anything. On the morning of our stay there was some sort of filming going on which meant we had to use the stairs instead of lifts! Again no apology. Pleasant room, shame the air con didnt go below 27 all night and day! Breakfast was a definite plus, good choice of hot and cold. Overall i wouldn’t recommend staying to anyone i know
Partner
10/10
Exceptional
15 Aug 2022
Mohamed
A good play to stay but 20 minutes from the airport.
10/10
Exceptional
18 Jul 2022
Chanda
Staff very nice. Pool was closed
Leisure Family
10/10
Exceptional
25 Jun 2022
Mike
GREAT LOCATATION AND FRIENDLY STAFF
Family
8/10
Excellent
20 Jun 2022
Aoife

Staff class

Staff amazing. So friendly and helpful. Breakfast choice poor and breakfast staff not very efficient or keen to work.
Friends_and_family Family
10/10
Exceptional
14 Jun 2022
Julie-Anne
Arrived late at night with a small child. Check in was extremely fast and accommodating. Room and hotel were spotless. Breakfast available is also a breakfast buffet with lots to choose from.
Leisure Family_with_children
6/10
Pleasant
09 Jun 2022
Lauri
I liked the neighborhood and the cleanliness. I was told no airport shuttle so spent 50 euro on a taxi from the airport only to be able to use it in the morning to get to the airport, which I appreciated. The food was ho hum and the air conditioning did not work. The staff were friendly.
Leisure Self
6/10
Pleasant
28 May 2022
Patricia
We picked this property for the free shuttle service from Rome’s airport but after booking found out it only operated on a limited time and never received a reply that we had a spot on the 5 person van. It turned out our flight was delayed and we paid for an overpriced taxi.
Leisure Partner
4/10
Poor
18 May 2022
Julie
We booked this property based on the amenities and free airport shuttle service advertised, non of which were available. All amenities (pool, sauna, fitness room, etc.) were closed and no shuttle service. While they did arrange a car for us, we had to pay quite a bit of money for the trip to and from the airport. Very disappointing on our last day of our vacation. If we had known, we would have booked a different hotel closer to the train line or with shuttle service. Their website is still advertising free shuttle service; not cool.
Leisure Friends
10/10
Exceptional
15 May 2022
Mark
Very good
6/10
Pleasant
12 May 2022
Kathryn
The hotel is fine, but it's NOT an airport hotel! It's a 20 minute drive from the airport. The free shuttle was hard to arrange, we had to wait for it for 2 hours, and it wasn't available for our early morning trip back to the airport.

If you can't stay at the Hilton, the only hotel near the airport, it would be better to stay by the train station and take the train into the airport. I wish this was clear on Expedia.
Leisure Friends
10/10
Exceptional
11 May 2022
Luzminda
The internet was very poor, but overall my husband and I had a great stay.
Leisure Partner
10/10
Exceptional
04 May 2022
Lydia
Very clean and staff very welcoming.
Leisure Family
6/10
Pleasant
26 Apr 2022
Valentina
Uncomfortable bed and pillows. lights is very dark. Tv didn’t work. Room was clean. Very noisy in hallway.
4/10
Poor
23 Apr 2022
Cintya
Very disappointed with the attention and service of front desk. The room assigned had a problem with the door lock, no shuttle service available, front desk officer was attending phone calls and we had to wait until
He decided to attend us, it was 11 pm traveling with children and a senior and he was rude
Leisure Family_with_children
10/10
Exceptional
22 Apr 2022
Lindsay
such a great place the staff were so accommodating thank you Gemma and Nura and Veronica for the best time we will really miss you. From Lindsay and Theodora Sellier
Leisure Partner
10/10
Exceptional
07 Mar 2022
navaratna kiran
Will recommend Mercure Roma West to all of my friends. Great service and excellent staff
Leisure Self
10/10
Exceptional
22 Feb 2022
Melissa
love this place! the staff helped all the time!
Leisure Friends
8/10
Excellent
21 Feb 2022
Grady
The dining hours were average. Wish they included more midday dining options. Also wish they had a shuttle to the CIA airport. I think these two options will help your business thrive more. But other than that you were well accommodating for what I needed.
Leisure Self
2/10
Poor
02 Jan 2022
Laura
The lobby is okay. The staff not very friendly. The room is gross. The carpet disgusting, the bathroom horrible, not very clean and no soap. Beds not very comfortable although clean sheets. There’s some room freshener in the room that is overpowering. The bathroom smelled like someone was smoking all night.
Shuttle service starts at 7:30 and our flight was at 6 so no shuttle and cab was €45 to FCO. Would not recommend.
Leisure Partner
4/10
Poor
30 Dec 2021
Patricia
There were no outlets next to bed and we couldn’t use the airport shuttle. Our flight left at 0800 but the shuttle service doesn’t start until 8.
Leisure Family
6/10
Pleasant
15 Dec 2021
Vincenzo
Staff needs to be updated on green passes from countries other than EU. I have Canadian green pass which is to be accepted in Italy as per the ministero della salute web site stating the Canadian pass is to be accepted in Europe. Yet I am constantly having to explain this to staff at check in.
Leisure Self
2/10
Poor
21 Nov 2021
Claudia Elizabeth
I emailed them three times trying to inquire and request shuttle service. I never received a response. The website said that I could arrange a shuttle to the airport any time outside the normal shuttle hours but when I got to the hotel they said that it wasn’t possible to get the shuttle when I needed it.
Leisure Self
2/10
Poor
03 Nov 2021
Kellie
The front desk charged me more for my room on arrival. They insisted that two people needed more than a queen bed so we needed to pay for a bigger room. (I have a queen bed at home and it is more than adequate). They would not give me the room I booked originally. The other hotels in the area were sold out so I had no choice but to pay the extra. The staff were very rude.

The shuttle, despite me calling ahead of time to make it would be available for us, would not be available for us when we needed it. No explanation. No apology.

The room service order was wrong. They got angry when we pointed it out and wanted a refund for items we didn’t order and for wanting the times we did order.

The staff were very unhelpful and downright rude.

I would not stay at this hotel again.
Leisure Partner
6/10
Pleasant
01 Nov 2021
Pamela
The airport shuttle was a lifesaver. The staff, the common areas and the food were all wonderful. Our room was not so great. The bed was literally as hard as a board, extraordinarily uncomfortable. The floor and walls were a little in disrepair, the walls so thin we could hear the room next door talking and yelling late into the night.
Leisure Family
8/10
Excellent
29 Oct 2021
Verified traveler

OK but could use improvement

The good: every hotel worker I came in contact with was polite and helpful. Breakfast was a little above average but would have been much better if it was more self serve. Especially if there were a coffee machine or self serve coffee. Housekeeping came in every day to make the bed and replace used towels. I believe personal belongings were never tampered with but there was a small safe available.
The average: Bed mattress was thin and bed was hard. Bathroom was made of good materials but shower door was hard to close and the toilet wasn’t solidly fastened to wall or floor, thus a concern it was going to break off. The thermostat for heat was fixed at a setting that was barely warm enough. Breakfast had scrambled eggs, ham, cheese, croissants, bacon, and a variety of fruits and veggies. No sausage or beans. Fresh options available but were always precooked.
The bad: carpet in the room should have been changed out a few years ago. Room service came in every day but the carpet looked worn and filthy with old stains. Outside the window was a nice glass-roof mezzanine-type structure but it’s apparent the glass hasn’t been cleaned for months or longer, so what would be a classy view looks dirty. Mattress was about 5 inches thick on top of box springs and it was a bit hard. And you need to ask the restaurant reception for coffee as soon as you walk in as otherwise you’ll have to flag down one of the table clearers which is hard to do when they’re busy.
Business
10/10
Exceptional
29 Oct 2021
Richard
It’s a nice hotel! Delivered on its promises so far. Scheduled the shuttle and waiting for it. We will see if everything works out. We got the hotel for this reason-free shuttle to hotel. Taxi prices are high and some cabbies are corrupt, charging what they want and not turning on meter. But that was one person. The three others were great and honest!
Leisure Family
6/10
Pleasant
27 Oct 2021
Mary
Did not stay at this property because it was shown to be near the airport but was not! There is an identically named hotel which IS the airport location, but Expedia did not indicate this adequately. Therefore we booked the wrong hotel & lost the entire amount paid. Did stay at the airport location & it was most satisfactory. Very frustated over misleading info on Expedia.
Leisure Partner
4/10
Poor
15 Oct 2021
Lisa
We didn’t stay there! We got the wrong Mercure….
8/10
Excellent
17 Sep 2021
Willie
Unable to control room temperature
Leisure Partner
6/10
Pleasant
08 Sep 2021
Joanne
It is very dated. The staff was friendly and courteous. The shuttle service was ok but it needs to be much more clear that it is a « reserve » service so one doesn’t stand at the pick up location wondering where the shuttle is. E contacted the hotel numerous times to tell them we were at the airport but our first response came 6 hours after we arrived at the hotel by taxi
Leisure Partner
4/10
Poor
27 Aug 2021
Mahsa

Bad services, bad food, lack of info about spa

The hotel didn’t inform that pool, gym ana spa is closed due to corona situation, however in Florence Horel the pool was open.

The breakfast was ok, but all the spile eag , bacon, … and other food which expected to be warm was cold. We experienced to served with rotten eags which was disgusting.
The reception wasn’t friendly. The breakfast staffs could not speak English.
My mom rooms has problems with El-kettel, phone and electricity.

We were not satisfied. If we knew that the spa services were closed we never booked this hotel.

I am unfortunately very very unsatisfied and do not recommend thus hotel.
Friends_and_family Family
6/10
Pleasant
21 Aug 2021
Pedro
Outdated room. AC dimension not appropriate to the room.
Friends_and_family Family
2/10
Poor
18 Aug 2021
Verified traveler
There was a lot of hair on the bathroom floor and some in the tub. Air conditioner never cooled to below 28 C. Stated there was shuttle service to airport, but did not begin until 7:30 AM, but was full. Only available time was 9 AM, my international flight departed at 9:40 AM, had to pay for a taxi.
Leisure Self
2/10
Poor
14 Aug 2021
Verified traveler
The room had a broken chair and an air conditioning unit that did not work adequately on an extremely hot day. We requested another room which was granted only to find that air-conditioning unit also barely worked. The bed was lumpy and extremely uncomfortable. It was a hot, miserable night.
Leisure Partner
8/10
Excellent
28 Jul 2021
Rita
Loved the property for the price. Super friendly staff, clean room, & excellent restaurant.
4/10
Poor
19 Jul 2021
Verified traveler
Welcome back in the 80s. This is a very old hotel; it needs to be fully renovated or tear down. Receptionists were ok same if it took us too much time to check in, they help us to book a shuttle at 4 am for the airport as free shuttle starts at 6 am. Room was old and smell. We had a lunch in this hotel the last day, took 1 hour and a half to get food after ordering it ☹ You had to pay to use the swimming pool (why?). Fitness was closed due covid. Breakfast was ok. Major disappointment.
Leisure Family
10/10
Exceptional
19 Oct 2020
Josephine
Overall very good, english speaking staff very helpful. Enjoyed a lovely stay. Would have been nice to have been warned in advance about \"tourist tax\"
Leisure Partner
10/10
Exceptional
03 Oct 2020
Mario
Clean Hotel and very helpful nice staff. Very convenient if you want to stay close to the Fiumicino Airport and close to the city
Business Self
8/10
Excellent
25 Jul 2020
Verified traveler

One night, flying visit.

One night stay in July. Weather was warm and the air conditioning in room did not appear to work.

Didn’t use the restaurant as I arrived late and left early. However the restaurant looked modern and well decorated.

Bedrooms a little outdated
Business
10/10
Exceptional
23 Mar 2020
Verified traveler
The room was prepared with the extra bed as requested and was really nice and clean. The shuttle request and responses were sent through Expedia this made communication confusing or difficult when you don't know about it. Taking a taxi was not bad we negotiated it for 40 euros for 5 people.
Leisure Family
10/10
Exceptional
12 Mar 2020
Verified traveler
The staff was really Great!! The breakfast buffet was the best I've ever seen. It included lots of fresh fruit and a juicer. The room was wonderful and bed nice and comfortable
Leisure Self
10/10
Exceptional
20 Feb 2020
Verified traveler
Nice hotel...clean and modern, comfortable. Nice restaurant. My only very minor complaint is that it really isn't that close to the airport. Otherwise, an excellent stay and I will be returning there next week.
Leisure Friends
8/10
Excellent
11 Feb 2020
Verified traveler
Location convenient for the airport. The hotel is OK but could use maintenance
Leisure Self
6/10
Pleasant
29 Jan 2020
Verified traveler
Nothing is unique about this property. It's just a good enough hotel in the area where we needed to be. I did get food poisoning here at breakfast which was a bad experience for me. I shall think twice before booking this hotel again.
Business
8/10
Excellent
27 Jan 2020
enzo
professional service ,dining,accomodating staff, recommend for business
Friends_and_family Partner
2/10
Poor
14 Dec 2019
traveller3
the property is located away from everything the staff is nasty not helpful or friendly they advertiste free shuttle from the airport to the hotel not TRUE I WAITED FOR OVER 3 HOURS i had to take a cab cost me 60 euroes
Leisure Family
10/10
Exceptional
24 Oct 2019
Aaron
I have to say The people at the front desk is not that nice an the female employees or female employees in that front area is rude but everybody else is wonderful everyone in the restaurant every single one men and women who work in the restaurant is excellent especially Eric Eric is amazing anybody go on visit there ask for Eric he’s a wonderful person and Tommy the bartender he will make you the best drink ever
Friends_and_family Family
8/10
Excellent
12 Oct 2019
Verified traveler
Great services and great breakfast
Partner
10/10
Exceptional
08 Oct 2019
Verified traveler
Was nice to have shuttle from airport. Two meals at the restaurant were fabulous. Staff very friendly and professional
Leisure
10/10
Exceptional
02 Oct 2019
Verified traveler
It had daily room service which was impressive however it’s too far away from central Rome
Leisure Family
8/10
Excellent
02 Oct 2019
Verified traveler
My only issue was with the attitude of the shuttle bus drivers - surly and ‘ couldn’t care less’
Business
10/10
Exceptional
27 Sep 2019
Verified traveler
Hotel and staff excellent, but I will never recommend this hotel-Mercure to any of my friends who aré going to Rome next month because it is far, very far from the center of Rome. In my opinion the gentleman from Expedia who dealt with me regarding this trip mislead me, regarding the hotel location. I hope, I will not face the same problem with my next trip this coming October to Thailand .
Leisure Partner
8/10
Excellent
09 Sep 2019
Verified traveler
Too far from airport! Promised a free breakfast on line did not happen
Leisure
10/10
Exceptional
02 Sep 2019
Verified traveler
The guest services were super helpful and friendly for all my needs.
Leisure Self
10/10
Exceptional
25 Aug 2019
Ronald

Good choice but out of town

Lovely business hotel. Far from the city centre but excellent facilities. Good for links to airports and coast
Business
6/10
Pleasant
23 Aug 2019
S
Old carpet smell. The hotel is not at all near airport took a good drive. Costs about 50-60 Euros one way from airport. Room wasn’t ready when we got there at 1am tired. Booked for three so we waited for 3rd bed to be brought in. Carpet needs changing smells and with stains. Sheets are not soft. Lunch buffet is not worth the 18euros mostly pizza and pasta and salad no meat served but some lemon pork strips. Shuttle available but certain times. Starts after 7am and ends at 10pm so if you have an early flight can’t use it.
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Mercure Roma West
Viale Eroi di Cefalonia 301, Roma, Italy

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Mercure Roma West

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