Name: Crisol Promenade
Address: Av. De La Californie, 1, Nice, 06200, FR

10/10

Exceptional

19 Jul 2026

robert

Great location two minute walk from a beach, beautiful swimming pool, had a lovely room with a sea-view terrace, terrific hotel outside the Ajaccio city-center

Partner

10/10

Exceptional

27 Jun 2026

Amy

We loved our room and the location. It wasn’t to far and also quiet and safe.

Family_with_children

10/10

Exceptional

20 Jun 2026

Michael

amazing room, in a nice area, has great air conditioning and a balcony

Partner

10/10

Exceptional

12 Jun 2026

Rhonda

Excellent location

Self

10/10

Exceptional

08 Jun 2026

Fatjon

We enjoyed our stay and we traveled with a toddler! Everything was perfect and staff were very helpful! Thank you for everything!

Family_with_children

10/10

Exceptional

08 Jun 2026

Roberth

Staff was friendly and helpful. The hotel it’s in a perfect location within walking distance to the beach and restaurants. We would recommend this hotel to everyone.

Partner

10/10

Exceptional

27 May 2026

Marlowe

Great stay and friendly staff

8/10

Excellent

26 May 2026

Septimius

Great experience, excellent location. 1 block from the beach front desk was very friendly and always available

Partner

2/10

Poor

19 Nov 2025

James

Sonder hotel shutdown.

2/10

Poor

13 Nov 2025

Robert

As everyone now knows Sonder went bust over the weekend we arrived. We checked in, went for dinner and on our return were told we had to get out by 9am the next day because the hotel was closing down!
Luckily we were able to secure alternative accommodation ourselves because Sonder were nowhere to be contacted. This caused a great deal of inconvenience as we had to lug our bags around until we could check in at our new place on Monday.
Thankfully Hotels.com were on the ball when I contacted them and secured a partial refund. Annoyingly we paid the city taxes twice but considering how badly some people are suffering because of this I cut my losses and accepted the refund.

Partner

10/10

Exceptional

26 Oct 2025

Glenda

We had a wonderful experience proximity to the ocean, shopping and transportation were spot on.

Leisure Partner

8/10

Excellent

24 Oct 2025

Matthew

Nice hotel. A lot of road noise from cars and motorcycles

Leisure Partner

6/10

Pleasant

17 Oct 2025

Isabelle

La chambre est très petite, difficile à manoeuvrer et la lampe sur la table de chevet était brisé. L’ascenseur n’a fonctionné que le jour de notre arrivée, en panne pour le restant de la semaine. Même si on nous avait garanti que quelqu’un serait là pour nous aider à descendre nos valises dans les marches le jour de notre départ, personne ne s’est présenté. Séjour correct pour le prix mais je ne recommanderais pas pour plus qu’une nuit ou deux.

Leisure Partner

8/10

Excellent

14 Oct 2025

A

Restaurant next door and bakery around the corner.
Lift was broken the whole of our stay but the staff did their best to help - carried luggage etc. We were informed the day before but would have struggled to find another room.

Partner

6/10

Pleasant

11 Oct 2025

Stephen

Everything was great, room was awesome, hotel was conveniently located.
HOWEVER the elevator broke on the first day and never got fixed. We were on the seventh floor and had to climb 139 steps, several times a day. On our last day we arranged for help bringing our luggage down but help did not show up. We are 74 and 71 years old and lucky to not suffer a heart attack. An apology and a refund would be greatly appreciated.

Leisure Partner

6/10

Pleasant

08 Oct 2025

Elizabeth

Yes supermarket nearby, air con was cold when we required it. Balcony nice and view. Staff very pleasant and helpful. Floor in room could have been cleaner (we found hairs that were not ours when we arrived). Room was not ready at check in time which was disappointing. Tissues ran out and they were not replaced even though I left the empty box in full view. Could do with a bit more soundproofing from street noise. Coffee machine in reception area was very cramped. Would suggest moving it to a more open area as right next to the lift is not appropriate. Good idea of luggage lockers in basement. We used this service.

6/10

Pleasant

04 Oct 2025

Serban

Clogged sink, no one did anything, even after sending note

Partner

10/10

Exceptional

04 Oct 2025

Mark Vincent

Great experience good location

2/10

Poor

04 Oct 2025

João

The hotel had terrible service. No one at the reception desk for many hours. You need to call them and they don’t help you at all, they do the barely minimum.
The call center is not polite. I decided to stay a day longer in Nice at the same hotel, I booked it, and then I had to do check out and a new check in, leaving the room and wait for 5 hours until I get a possibility to go to the a room or I would pay for the hours as a late check out. It’s insane. The hotel doesn’t has enough lockers so you need to call again to someone save your luggage in another room. it doesn’t worth it.

Self

8/10

Excellent

01 Oct 2025

Phoebe

The hotel was in a fantastic location and really easily to get everywhere. The hotel itself was okay, we stayed in room 701 on the top floor - the balcony made the hotel a lot better and it was overlooking the sea. The room itself felt a bit dirty, and was very dusty. The room was also very small, I would recommend the hotel for a 3 night stay but no longer.

6/10

Pleasant

25 Sep 2025

Kim

Quite old apartment and quite inconvenient

Leisure Self

8/10

Excellent

19 Sep 2025

Camille

Wonderful place. Wish there would be someone at front desk more times

Leisure

6/10

Pleasant

10 Sep 2025

Matthew

Not our favorite

10/10

Exceptional

07 Sep 2025

Anna

Location was great!!!Close to the beach ,room was clean and spacious .

Leisure Partner

8/10

Excellent

07 Sep 2025

elizabeth

amazing experience highly recommend

Leisure Partner

2/10

Poor

24 Aug 2025

Emma

The most disgusting hotel room I've ever step foot in.
Hair all over the floor from the moment we walked in. Bed bugs and blood stains all over the sheets.

10/10

Exceptional

20 Aug 2025

Hussein

This hotel was near the promenade des anglais as indicated very easy location, staff were very freindly and kind. Will surely go back there.

10/10

Exceptional

19 Aug 2025

NAZLI

Easy to check in. Room was perfect. Clean and well organized with toiletries.

Leisure Partner

10/10

Exceptional

16 Aug 2025

Monica

We enjoyed our stay and we'll be back soon.

Leisure Family

8/10

Excellent

16 Aug 2025

Jette

Vi kommer gerne igen

Dejligt hotel med super placering.
Vi fik ved ankomsten information om kun skift af håndklæder og afhentning af af affald.
Lidt mere kaffe til værelset kunne have været rart.
Der var meget få store kopper i receptionen.

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Karen

I cannot express enough how wonderful and helpful the staff are. The staff made the experience wonderful and they went out of their way to assist us.

Leisure Family

10/10

Exceptional

29 Jul 2025

MARLENE

Beautiful architecture, friendly people, and extremely clean

8/10

Excellent

27 Jul 2025

Verified traveler

위치 시설좋고 소음 아쉬움

위치도 좋았고 방과 시설도 깔끔했어요
일찍 도착했는데 지하 1층에 캐리어 임시보관함도 있고 1층에 커피, 물을 마실 수 있는 머신이 있어서 잘 사용했어요!
좀 아쉬운 점은 길가라 차 소음이 잘 들리고 층간 소음이 심했어요
슬리퍼 걸어가는 소리도 들려서 놀랐네요
나머지는 너무 좋았습니다!

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Erin

Great stay!

This location was perfect, just steps away from the beach and the tram. It's only 8 minute drive from the airport and about a 10 minute tram ride to Old Town. The restaurant below the property had great food and staff. The rooms and bathrooms were spacious with AC. Our balcony view was beautiful.

Friends_and_family Family

10/10

Exceptional

17 Jul 2025

Roger

Solid accommodations, very good shower. Lovely view, which was a pleasant surprise. Less than a block from the L2 Blue tram. Easily walkable to the beach, restaurants and shops.

Leisure Self

10/10

Exceptional

10 Jul 2025

Urania

Our stay at Yelo Promenade by Marriott at the French Riviera was absolutely divine, the
staff were incredibly attentive, the rooms were small but very comfortable

Leisure Family

10/10

Exceptional

21 Jun 2025

Diahann

Perfect Location Wirh Ocean View.

Yelo Hotel is the perfect location two blocks from the Promenade de Angels. Friendly staff and comfortable room. We loved have breakfast on our veranda/balcony overlooking the Mediterranean Coast.

Partner

10/10

Exceptional

21 Jun 2025

Amy

Great location

Leisure

10/10

Exceptional

18 Jun 2025

Martina

very close to the ocean boardwalk, loved the espresso/latte machine in the lobby, accessible, clean and great location :)

Leisure Self

6/10

Pleasant

16 Jun 2025

Ivana

Nothing speci

Not value for money…

Self

10/10

Exceptional

11 Jun 2025

Mahmeet

Close to the promenade but 20 minute walk to city Center. Overall very good and clean. Love the water & coffee station. Walking distance to the beach and the promenade

Leisure Partner

10/10

Exceptional

10 Jun 2025

Sheila

I already indicated that everything is excellent.

Business Self

10/10

Exceptional

07 Jun 2025

Donovan

Clean, modern inside, close to tram into the main district.

Friends_and_family Family

8/10

Excellent

07 Jun 2025

Verified traveler

Would try again, but with slight hesitation

A different experience when not at your typical hotel. Almost felt like a very expensive hostel. With just the room and no service, but was nice. I’d consider doing again, but also like to be able to call or speak to someone with ease. The app/website wasn’t working so hard difficulty getting the codes.

Partner

2/10

Poor

26 May 2025

Pamela

Never stayed in this hotel again.

The elevator broked down and we were in the seventh floor. The receptionist pretended us to bring our three heavy luggages down the seventh floors. Then she told the night shift receptionist to do that next morning and he couldnt do it because it was too much for him. Even we requested our daily room service from day one; we only have 2 days of cleaned room.

The coffee machine didnt work have of the time, housekeeper had actitud, she deficated on our toilette, it was horrible.

Partner

4/10

Poor

26 May 2025

Regan

Check-in communication was chaotic. The attendant didn't seem to want to help us. The app is nice but the hotel has no one at the front desk most of the time. The coffee machine in the lobby was often not working and the room was incredibly small. If the price was reflective of the room and service, it would be manageable but hopefully Sonder will improve their hospitality.

2/10

Poor

05 May 2025

Lydia

Staff gave us wrong room, refused to give even partial refund. eventually moved us to correct room without apology

Leisure Friends

10/10

Exceptional

02 May 2025

Angela

Beautiful property, very clean and comfortable bed great location loved all of it

Leisure Partner

10/10

Exceptional

06 Apr 2025

Doug

The staff were great and very accommodating. The views from the room were spectacular. Bakeries, grocery stores and coffee shops and the tram all within a block.

Leisure Partner

10/10

Exceptional

22 Mar 2025

Wendy

Excelentes

Leisure Family

6/10

Pleasant

13 Feb 2025

JAMES

Très bruyant

Business

10/10

Exceptional

29 Dec 2024

Layne A Clark

We had a great stay! The property is very clean and well maintained. We had a 7th floor room with a gorgeous view of the city, the mountains and the sea. The wrap around balcony was wonderful. The staff is very nice and helpful.

10/10

Exceptional

31 Oct 2024

Frederick

Great stay

Very nice, great views and train stop just a few steps away
as well as the promenade!

Partner

8/10

Excellent

20 Oct 2024

carole

Nice stay

A nice hotel near to the tramline. Staff were lovely. The room itself was a little tired & could do with being redecorated. We had a balcony which was nice. There is a lot of traffic noise as the hotel is on quite a busy junction. On the day of checkout the lift was out of order. I reported it on the hotel website but did not get a reply. In the end we had to haul our luggage down 4 flights of stairs.

Partner

10/10

Exceptional

18 Oct 2024

Daniel

Great rooms while small…hotel size apts offer sea view balconies with a good view of the Mediterranean and the units are clean and functional. The balcony is fantastic with blue chairs for excursion planning or winding down. Water is hot and very well cleaned. Good windows that cancel sound and privacy power shutters!!

Leisure Partner

4/10

Poor

16 Oct 2024

stephane

Quel dommage

Cela fait un an que nous allons régulièrement dans cet hôtel depuis son ouverture, je trouve que celui ci se dégrade très vite, certainement à un manque d’entretien régulier. À vouloir tout automatiser, le Check in devient très compliqué et ne justifie pas le nombre d’étoiles de l’hôtel. Si vous n’êtes pas inscrit sur leur propre plate-forme, vous n’aurez pas votre chambre, ce qui n’est pas précisé sur les plateformes. C est d’un compliqué, tout doit se faire depuis votre téléphone!!! Reste à espérer que vous ne tombiez pas en panne de batterie, sinon pas de chambre. Quel dommage pour un hôtel qui pourrait être si bien. Autre manque , c est le service petit déjeuner

Partner

6/10

Pleasant

14 Oct 2024

Bobbi

Location was nice. Checkin process was a little challenging. No onsite parking

Partner

10/10

Exceptional

13 Oct 2024

Kati

Only thing was room was a little small but besides that enjoyed outselves

10/10

Exceptional

02 Oct 2024

Emma

Great location a little out of the way but was perfect for us and was a nice walk into the centre along the sea front. Had everything we needed and was clean and stylish with really helpful staff, will be coming back.

Leisure Partner

4/10

Poor

24 Sep 2024

Elise

We stayed in Nice for one night before flying home the next day. I would not recommend this hotel. In an awkward area. Had to talk a ways for decent food. Definitely a bit shabby/smelly/slightly dirty hotel.

Partner

10/10

Exceptional

23 Sep 2024

Sam

Great stay! My second consecutive year at the accommodation & I would highly recommend it, perfect spot.

Leisure Self

10/10

Exceptional

05 Sep 2024

Jasmyn

Great property. Only downfall is the location is a little further along the Nice beach line than we would like, but that’s completely our fault for not checking. Hotel itself is beautiful. Staff were lovely. Easy “do it yourself” check in. Clean and very spacious room. Very happy.

Leisure Partner

2/10

Poor

30 Aug 2024

Marco

The greatest concern was the cleanliness of the room and the linens. The sheets, the pillows, the mattresses are of poor quality, over used and in need of replacement. It is obvious this is an old, dirty motel (at best) with a fresh paint job.
Please see the attached photos.
I should not have to ponder if the marks on the doors and furniture legs are bodily fluids while trying to enjoy my much anticipated vacation. Additionally, no one should ever be asked to sleep on worn, dirty sheets and especially while paying $300 a night for a room.
My husband, my three year old daughter, and myself looked forward to this beach trip for months only to have it absolutely ruined by your establishment. I had to return home early because I could not sleep one more night in your room and honestly could not afford to spend another $2000 for a second hotel room.
Ending my vacation early and returning to Philadelphia should not have had to happen.

Leisure Family_with_children

10/10

Exceptional

24 Aug 2024

Ivan

Clean room, great view from the balcony. Staff was very friendly and helpful

Leisure Partner

10/10

Exceptional

09 Aug 2024

Sean

small room but clean and comfortable. great location close to beach

Leisure Self

10/10

Exceptional

04 Aug 2024

Monica Alexa

Kind Staff

Leisure Friends

2/10

Poor

03 Aug 2024

David

The complex sign in process and the hour spent trying to store our bags in the basement where the light kept switching off and with nobody at a desk led us to move to another hotel. At the price they were charging us for the room there are much better alternatives in Nice as we discovered

2/10

Poor

20 Jul 2024

ansi

No front desk no house keeping no water no luggage storage area. Towels jn elevator. Basically a scary hotel

Leisure Friends

10/10

Exceptional

10 Jul 2024

Adriana

Loved the luggage storage options

Leisure Family

10/10

Exceptional

12 Jun 2024

Sharon

Very nice and clean, everything you need.

Leisure Family

2/10

Poor

09 Jun 2024

Alexandre

The worst “hotel” ever

The pictures of the room are fake. It’s much smaller than it is advertised. We were in shock when we arrived. There were cockroaches in the room. The towels were smelly. There were no curtains so the room is never dark during the day or evening. Location is in a very noisy area. I paid £1200 for 5 nights. Absolute robbery. I should be able to get my money back but it’s always a hassle…

Partner

10/10

Exceptional

07 Jun 2024

Laura

Great location, efficient amenity setup. The app was easy to use.

6/10

Pleasant

06 Jun 2024

A

Good location. Beautiful. Minimal servicing that you normally expect from a highly rated hotel. Expensive for what you are getting

Leisure Family