Royal Sun Resort

10/10

Exceptional

19 Feb 2026

Nathalie

room spotless and staff friendly.

Partner

10/10

Exceptional

25 Jan 2026

Andrew

Food and accommodation was great. Would go again

10/10

Exceptional

02 Dec 2025

Bernard

Awesome balcony with a great view

10/10

Exceptional

23 Nov 2025

Simon

Fantastic room. Spacious. If I was being picky I’d say there could be shelving in the bathroom and bedside drawers in the bedroom but that’s not a major issue. The hot tub was lovely, however, having paid for seven nights use there was two days we couldn’t use it as it went cold and someone had to come and sort it out. Technically that’s two nights of use we paid for and was unable to use it. Staff were amazing. Very attentive and helpful. Overall we had a brilliant stay and would definitely return. Already thinking of biooong for next year.

Leisure Family

10/10

Exceptional

09 Nov 2025

Sara

Size of room , view from balcony , attentive staff, well maintained facilities.

Leisure Family

10/10

Exceptional

02 Nov 2025

Abhishek

Amazing hotel experience

Leisure Family

10/10

Exceptional

01 Nov 2025

Abhinav

Spotless clean property with amazing views of the ocean. The rooms are vary spacious and the staff extremely hospitable. The pool is a great place for kids and family to unwind. Overall an amazingly vacation destination in the Canary Islands.

Leisure Family_with_children

10/10

Exceptional

22 Oct 2025

Anthony

It's a really lovely place to stay would recommend to anybody great views from your apartment overlooking town and La Gomera Island as well as the Los Gigantes cliffs the rooms are fabulous

Leisure Family

10/10

Exceptional

06 Oct 2025

Alastair

We had a fantastic stay at the Royal Sun Resort and would highly recommend it to anyone visiting Tenerife. The staff were incredibly welcoming, friendly and helpful throughout our visit, which really made a difference to our experience.

Our apartment was lovely and perfect for the four of us (two couples). The air conditioning was excellent, and the bathroom was impressively huge and spacious. The pool area was well maintained and provided a lovely spot to relax.

A special mention must go to the breakfast buffet - it was incredible and we'd highly recommend adding this to your stay. We got into a great routine of eating breakfast at the hotel each morning, having lunch out while exploring, then cooking in the apartment each evening (we used the room service menu one evening, which was great value and delicious).

The location proved to be a great base for exploring the island with a hire car, and the local area itself was fantastic.

The only downside was that the kitchen felt quite dated with some very old appliances. We encountered a leaky kettle and a few items that were difficult to use or broken, but we managed to work around these issues.

Overall, we had a wonderful time. The combination of excellent staff, comfortable accommodation, fantastic breakfast, and great location made for a memorable stay.

Leisure Family

10/10

Exceptional

05 Oct 2025

Paul

Another fabulous, relaxing time at Royal Sun. The view from the balcony overlooking the sea, la Gomera and the amazing Los Gigantes is amazing on every level.
The staff, as usual, so friendly and helpful.
Thank you. 👏👏

Leisure Partner

8/10

Excellent

03 Oct 2025

Shannon

Staff were very helpful and approachable. The hotel was a bit dated but kept clean and tidy. It’s a little bit isolated from the shops and tucked away but the views are great.

Leisure Friends

10/10

Exceptional

12 Sep 2025

Laura

Didn't want to leave!

Had at great stay at the royal sun. Our apartment was beautiful and we had everything we could need. We had a three bed on the top floor. The facilities in the room were superb, especially the jacuzzi. The bathrobe and slippers were a nice touch too. Beds were very comfortable. Whole apartment was spotless and great quality towels. The views were to die for at all times of the day. We also found the area very peaceful. Great to have our own area to chill in water and lounge on the sunbeds on the huge balcony. TV in main bed room too that has access to the balcony.

All staff we met were great especially the blonde receptionist we met at check in. We didn't use housekeeping as we only stayed 5 nights and we tidy as we go but we met the ladies to change towels and get a few coffees and they were lovely also. Shop was really handy, you wouldn't be stuck for anything and nice staff here too. Didn't eat at the hotel so can't comment on food or drink.

The pool was a nice temperature and not too busy on our stay so my daughter had plenty fun here with her snorkel set. Loads of sun loungers and umbrellas on a beautiful deck. Sea views and a bar with ice-cream and snacks also.

We did avail of a late check out and we were accommodated till 1pm for an extra €20 which we were delighted with.

Overall this is a great resort with everything you could need. The apartment was amazing for the money we paid so we felt it was good value for our group of 6. I would definitely return.

Friends_and_family Family

8/10

Excellent

04 Sep 2025

Abdelhaye

Amazing location

Location and view are amazing! Staff was very friendly and helpful.
Didn’t like the fact that we had to call everyday to have our towels changed. Bed quality was very poor to me did not sleep comfortably because of that…

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Verified traveler

An excellent hotel with amazing views. The pool was a little too busy for my liking though.

10/10

Exceptional

17 Aug 2025

Gregory

Best reception staff!

Reception staff where some of the best I have ever experienced and would happily return.

Friends_and_family Family

8/10

Excellent

13 Aug 2025

Gareth

Fine but nothing special.

The hotel itself is fine. The staff are all very friendly and nice. Only had breakfast but it was very good value for €12.

A couple of issues - there is no lift to the 3 bed apartments on the 6th floor, only to the 5th then you have to climb some steps, so be aware if you have mobility issues. And no one offered to help with luggage.

The room cleaning isn’t the greatest, they are nice but miss stuff and don’t refill shower gel ets. And the en suite shower leaked a lot.

If the hotel was somewhere else I’d probably go back but I’ll never be back to Los Gigantes, go there to see the cliffs, but that’s it, it is a terrible town, absolutely no redeeming qualities.

Friends_and_family Family

10/10

Exceptional

29 Jul 2025

Heike

Thanks a lot for the spacious appartement with luxurious equipment. We had a marvelous time and enjoyed our stay.

Leisure Family

8/10

Excellent

08 Jul 2025

Santiago

Overall good. People (and food) are perhaps the highlights.

Leisure Family_with_children

10/10

Exceptional

11 Jun 2025

Carla Ruth

The views are breathtaking and the hotel is so clean. The staff are incredible. This is our second time here and won't be our last already want to book again!

Leisure Family

4/10

Poor

10 May 2025

Sophie

This isn’t a 4 star hotel

Positives
Luxury apartments are nice, clean & very spacious

Staff are polite and accommodating

Views are amazing, great view of sunset

Negatives
Food really isn’t good. We ended up eating out a lot despite having half board

Takes 30-40 minutes to get a cocktail as only ever one person on the bar

Entertainment isn’t good. Bar area is very dated & run down

Overall aesthetic isn’t very nice - needs a revamp

Pool area was closed for 5 days and we were not told before arriving (we were able to access another pool at a different hotel)

So much construction going on next to hotel which won’t be done for years.

Always noise, rooms are not sound proof - can hear everything from above and neighbours

Partner

10/10

Exceptional

03 May 2025

Thomas

Never disappoints

Fabulous overnight stay at Royal, Sun, big comfortable rooms and the best cb views from the big terraces

Partner

10/10

Exceptional

13 Apr 2025

Yvonne

Staff so lovely , views are stunning

Family

10/10

Exceptional

02 Apr 2025

Charla

The property was excellent. We were super impressed with our stay and will definitely stay there again if we return to Tenerife.

Leisure Friends

8/10

Excellent

14 Mar 2025

Marcin

Very nice apartment with jacuzzi a s incredible views 10/10
Food compare to other hotels below average. No herbs taste very watery
Elevators extremely slow

Leisure Friends

10/10

Exceptional

12 Mar 2025

Alexandrina

Amazing views from all units.
Rooms and hotel style a bit dated but clean and has everything you need. Restaurants very good. We enjoyed both breakfast and dinner buffets.
Would return again at this price point.

Leisure Family

10/10

Exceptional

12 Mar 2025

John

Excellent b&b stay. Fantastic breakfast options. Spotlessly clean apartment and special mention to courteous staff. Only slight negative was at check in. No information provided on additional services such as pool towels and room safe charge and seemed only interested in questioning tge use of Ecpedia to mske booking

Leisure Partner

10/10

Exceptional

09 Mar 2025

Peter

Los Gigantes

This is an outstanding property with spectacular views, spacious apartment, pristine condition. The view of the giant rock formations reaching the ocean is just breath-taking.

Business

10/10

Exceptional

27 Feb 2025

Oleksandr

construction of a neighboring hotel

10/10

Exceptional

23 Feb 2025

Mark Stephen

Staff were very friendly, views & facilities excellent. Construction work around the hotel a bit of a negative currently

Leisure Family

6/10

Pleasant

29 Jan 2025

Chuck

The view from the room and dining area was amazing.
The breakfast and dinner buffet was perfect.
We were given a room with windows from the bathroom and one bedroom that opened directly to the children’s play ground, restaurant, and the pool area that was one level up. The noise was an issue.
When we asked front desk staff if we could move to a quieter area the response was unexpected. We were advised that because we booked through a third party, Expedia, they couldn’t do anything for us. After further discussion, the manager advised that if we paid a 50 Euro cleaning fee we could move…..to a room directly beside the resorts only functional elevator. Just a different noise. We stayed put and made the best of our week.
Restaurant staff were great.
Not perfect but overall we enjoyed our visit to Tenerife.
Construction on the street and in the immediate area is a definite issue. Not a noise issue but definitely makes accessing the property less than ideal. Not really controllable by the resort but an issue nonetheless.

Leisure Partner

10/10

Exceptional

25 Jan 2025

Christopher

Lovely apartment in a lovely position. Great balcony with fantastic views. All the staff were very friendly efficient and helpful.

Friends

10/10

Exceptional

22 Jan 2025

Dariusz

Recommended

Great place with wonderful employees, amazing views and very tasty food

Friends_and_family Friends

8/10

Excellent

20 Jan 2025

Kathryn

The rooms were very outdated - it was like walking into the early 1990s. The view from the balcony made up for it though. It was breathtaking. The location is good, walking distance from the small town. Nice pool.
The breakfast buffet was excellent.
We signed up to get a hotel transfer from the airport with the hotel and the driver was 40 minutes late with no communication to us. Also it was a different driver as mentioned. It would have been easier to get an Uber or regular taxi.

Leisure Family

10/10

Exceptional

11 Jan 2025

Sandra

Wonderfull place

The hotel is located on a mountain, with incredible views of Los Gigantes and the ocean from the balcony. Warm pool in January, two high-quality restaurants with delicious dishes. The rooms are comfortably designed with large balconies and sun loungers. Responsive and professional staff, very polite and hospitable. We were very happy that our choice fell on this hotel, the only thing I could not get used to was the hard mattress, but this is personal preference. Sun Resort Hotel met all our expectations, I recommend it.

Friends_and_family Family

10/10

Exceptional

07 Jan 2025

Imelda

This hotel is very clean and the staff are very friendly. Absolutely love the view from our balcony. We enjoyed our time here. It was very relaxing and peaceful. Definitely come here again.

Leisure Family

10/10

Exceptional

29 Dec 2024

Danut-Ion

Vacanță de vis

Totul a fost la superlativ. Personalul de la restaurant foarte drăguț, mesele diversificate. Doamna Doina de la recepție a fost foarte drăguță, ne-a recomandat activități și excursii pentru tot sejurul. A fost de nota 10+.
Peisajul superb.
Curățenie zilnic.
Totul a fost la superlativ.
Mulțumim Royal Sun Resort!

Friends_and_family Family

8/10

Excellent

11 Dec 2024

Katie

There is currently building work going on at the hotel which we were not made aware of prior to our trip. The lift near our apartment was being upgraded and the whole street is being resurfaced. The actual hotel rooms are great (albeit out dated) with big balconies over looking the sea. Amazing views. Uncomfortable beds. Great showers. Amazing breakfast. Lovely friendly staff.

Leisure Partner

10/10

Exceptional

28 Nov 2024

Tracy or Bill

Amazing stay. Property is under construction for elevator and street in front of property, but didn’t take away from our stay. Great property, great staff, great stay.

Friends_and_family Family

8/10

Excellent

09 Nov 2024

Mark Robert

Upon arrival we were quite concerned about the outside roadworks however our concerns were unfounded due to the welcome we received by the Reception Team and the beautiful apartment that greeted us. Spacious, clean, comfortable beds and with a most amazing balcony and views. I’m sure next time we visit, the outside updating of roadworks will be complete and it will be better still. Great holiday and great value and great apartments/views.

Leisure Partner

8/10

Excellent

08 Nov 2024

Siobhan

Lovely hotel but not for younger kids.

Apartments are fab. Have everything you need. Water fountains on each floor for drinking water. Beds v comfy.
Didn’t find it great for the kids (10,7,5). Pool was nice and view stunning but there wasn’t any organised play for them, room of the pool but more free play. Also, no mini disco or other activities.
Buffet was good but nothing amazing. Staff were nice.
It’s very high up, trek back after being down the town.

Friends_and_family Family

10/10

Exceptional

01 Sep 2024

Philippa

Resort is dated, but clean and the rooms are spacious, but dated, had everything we required. Balcony huge, with stunning views. Couldn’t get subbed! Was very busy, busier than usual apparently. Animation team kept the kids busy, pool bigger than it looks. Road works made it a nightmare to park- we hired a car, however we heard no noise or disturbances. Amenities close by including a Lidl. Thoroughly enjoyed our stay. Would return.

Leisure Family_with_children

10/10

Exceptional

28 Aug 2024

Dawn

Great hotel with very large apartments that are in a good condition, the terrace was huge and great views. There was a lot of construction right outside the hotel but didn't affect our stay. Our room 315 was very noisy, we could hear noice from the pool and from the kitchens.

Partner

10/10

Exceptional

18 Aug 2024

Ruslan

Great resort! Wonderful views! Wonderful and clean room!

Leisure Family

8/10

Excellent

13 Jul 2024

Rushi

Room size very small. Also no aircon in the bedrooms. There was no water one night due to some pipe work. Also parking was full so had to park on the street. View was excellent.

Leisure Family_with_children

8/10

Excellent

07 Jul 2024

Abigail

We loved our stay at Royal Sun hotel. The view from the appartments is absolutely stunning and like nothing weve ever seen. The breakfast was delicious..and the staff helpful. We asked for an early check in which they said they would try to accomodate and after a long day traveling we were very grateful when our room was ready ahead of time. The rooms are clean and have everything you need.
There is some work going on at the hotel and outside it. There were a few points when water / power was cut off. It didnt spoil our holiday, but its something to keep in mind. We'd have still stayed here again given the choice. The town is a walk down the hill away but its worth the walk - lots of shops, cafes and the beach here we thought was one of nicest around. All in all an absolutely lovely holiday in a quiet part of the island with amazing views. Thanks Royal Sun!

Leisure Family

10/10

Exceptional

18 Jun 2024

Aneta

The hotel is incredible. We stayed in the standard suite and were given the 4th floor. The bed was comfortable and hotel was quiet, so we slept very well. The bathroom was ultra luxurious with large walk-in shower and good quality hairdryer. The terrace views are stunning and there’s table with chairs and 3 loungers. We wanted to dine in the Aqua restaurant, however the choice of food was very limited. Only 4 mains and tasting menu (which had uninspiring mains as well), so we ended up only having cocktails on their terrace, which were lovely. So was the breakfast in the other restaurant, which had all you could think of, including Cava. There were only few minor dislikes, there was construction all around the hotel, so not very appealing to walk through. There was no washing machine. The hotel car park was full, so had to look for parking elsewhere. All in all I would definitely return.

Leisure Family

10/10

Exceptional

28 Mar 2024

Marianela

Great to have a washing machine in the apartment. Great balcony for sunning. Large, with kitchen. Great place to recharge.

Leisure Partner

8/10

Excellent

24 Feb 2024

Naomi

The hotel is nice with stunning view. Donna at reception is professional and friendly at checkout and checkin. However I had issues with noise from maintenance work for 3days and water shortages. Which was frustrating. The activites at the pool was engaging with friendly coordinator. All in all 7/10

Leisure Family_with_children

10/10

Exceptional

18 Feb 2024

Mark

Excellent apartments with wonderful views

We stayed in one of the renovated, luxury apartments. They were finished to a high standard, and have a large outside terrace with jacuzzi and a great view on the sea. The beds were very comfortable. There were two bathrooms, which makes the apartment very convenient for friends.

Friends_and_family Friends

8/10

Excellent

03 Jan 2024

Simon

One night stay .

Only stayed for one night . Very nice .
Ive stayed before and would definately stay again .

Friends_and_family Family

10/10

Exceptional

24 Nov 2023

Jolanta

We were suprised in a good way on the hotel. Beautiful panorama of Los Gigantes from huge terrace, rooms spacious, all necessary equipment in kitchen.

Leisure Family_with_children

10/10

Exceptional

13 Sep 2023

Julie Theresa

This property has incredible views from the rooms as it is high up the mountain in Los Gigantes. You can walk to and from the town/marina in about 18 minutes, (longer coming up) but taxis are cheap enough if you need a lift. It was fairly quiet when we were there so plenty of sunbeds if necessary and the pool wasn't too busy either.
The rooms were lovely and spacious and the kitchen was well equipped. The balcony area was huge with 3 sunbeds, a table and chairs and a rail for drying things so suited us immensely.
We used the mini-market a few times which although a bit more expensive, was very useful when we couldn't find the energy to go back out again.
Overall a lovely hotel, you could stay up there if you had all inclusive and not need to come out but you would them miss out on the lovely town of Los Gigantes and the day trips from the marina. We hopped on a local bus and for just over 16 euros went to Los Christianos for the day but we much preferred Los Gigantes as it is much more scenic and less touristy.

Leisure Partner

10/10

Exceptional

14 Jun 2023

Veronica

Had an excellent stay in lovely clean hotel and marvellous apartment

Leisure Family

10/10

Exceptional

05 Apr 2022

michael

Lovel hotel. We had a two bedroom apartment, which was spacious and well equipped.
The balcony was huge and there were sun longers and an outdoor dining table. The sea views were stunning.
The apartment we stayed in was a little dated and would have been the original 80s kitchen and shower room...though would have been high quality when first fitted and was still in good condition.

The pool area was where we spent most of our time. This area is outstanding. The pool bar was also very reasonably priced. Joe, the entertainer was an absolute star. There were activities all day which he ran for the children and parents. Paddle board yoga in the pool was probably the highlight.

There are two restaurants in the hotel: one is fine dining and has an outstanding reputation, though we never ventured in. The other restaurant serves a buffet in the evening which we went to on one occasion and we were very impressed with the quality and quantity of food on offer.

We would definitely go back.....

Leisure Family

10/10

Exceptional

28 Mar 2022

Harry

The resort was clean, the size of the balcony in the room and views from it were beautiful, the food in the restaurants was great. Although usb ports for charging phones would have been a nice inclusion; the room contained anything else you could possibly need.

The temperature of the pool and the rooms in march were definitely a little cold in the morning and at night, but everything heated up by the afternoon.

The only real issue of the resort is the walk from it into town; not only is it long, but whilst we were visiting there was loud ongoing construction of a new property down the road making for a less than pleasant walk.

Leisure Partner

4/10

Poor

12 Sep 2021

Simona

The check in took an incredible long time (the longest ever at a hotel) and the reception lady was not very helpful or welcoming.
I have book via expedia and was supposed to have 2 bathrooms, but the apartment ended up to have only one and no extensible sofa as in the description.
The only good point of this hotel was the breakfast and the staff attending it (really nice and helpful).
At the check out, again the front desk experience was very “unique “ and I was refused to be given a bill.

Leisure Friends

10/10

Exceptional

22 Aug 2021

Verified traveler

The hotel sits high on a cliff and faces the ocean, so whether you are in your room, the pool area, or a restaurant you always have a beautiful view.

Leisure Family

10/10

Exceptional

17 Aug 2021

Verified traveler

Royal Sun Resort is a lovely hotel, with friendly and helpful staff. Our apartment was big, clean, and very well equipped. The terrace was large , the hot tub was spacious, and the views....AMAZING! A panoramic view of the ocean, marina, and cliffs! The nearest beach, Los Guios, is quite small, but is spectacular.

Leisure Family

10/10

Exceptional

05 Jan 2021

George

George

Beautiful view

Friends_and_family Family

10/10

Exceptional

27 Aug 2020

SIMON

Summer trip

Great big room with giant terrace. Superb views. Staff really helpfull. We hired a car which I would highly recommend as the Hotel is in a quite location.. I'd have no problems at all going back.

Friends_and_family Family

8/10

Excellent

22 Feb 2020

oleksandr

Good place with a view

Location and layout of hotel is outstabding. All rooms have oceanview with amaizing view of Los Gigantes mountains. We stayed at this place 2015 and 2020. The view is still there:) but hotels need a bit of a work. Bit better towels and linnens. Slight smell in the room. To the owners. If you guys address towels and linnens your place is unbittable in Los Gigantes. The view and terraces are breathtaking.

Friends_and_family Family

10/10

Exceptional

15 Feb 2020

Verified traveler

Great location. Good size rooms and exceptional hotel staff.

Leisure Family_with_children

8/10

Excellent

04 Jan 2020

Verified traveler

Beautiful views. Gorgeous apartment. It’s a lovely walk down hill but a bit more of a struggle up hill but it didn’t put us off as the views are fantastic.

Leisure Partner

10/10

Exceptional

24 Nov 2019

Verified traveler

A comfortable apartment with outstanding views. The staff are extremely helpful and efficient.

Leisure Partner

10/10

Exceptional

16 Nov 2019

Verified traveler

On a Cliff with a great view 😍 will come back the front desk a treat love them

Leisure Partner

6/10

Pleasant

08 Jul 2019

Linda

Panoramic views

for 1 night stay, check in room after 3 p.m, out following day 12 midday, is not 24 hours and is very expensive for less time. awkward.
lovely views, staff polite

Family

2/10

Poor

27 May 2019

Bassima

Disappointing.

My husband and I had disappointed experience for so called 4-stars hotel. To start with the additional 3 euros for using the safe and 20 euros deposit for using the pool towels. The location has a nice view except the construction business outside the hotel which blocks the entrance and the cars coming close to the gate. Room service is minimal unless if you run behind them and ask for proper service. Room was very old, appliances were broken, Internet was bad. The suites has a gab to the passage area that we could hear every movement either by children running around or a long loud conversation by the housekeepers. We had a surprise, unannounced visit by two internet technicians to the room without permission.

Partner

8/10

Excellent

17 Apr 2019

Verified traveler

Stunning views, spacious apartment, modern room facilities.

Leisure Family

8/10

Excellent

04 Apr 2019

Verified traveler

The views are stunning. Our 3 bed apartment was well decorated and very clean. The showers were powerful and the beds were very comfortable. Things that could be improved: more drawer space (there was none);a guide to how to use the equipment in the apartment (your only option is to ring reception); provide a few dishwasher and washing tablets; improve reception - staff were not always helpful.

Leisure Friends

10/10

Exceptional

04 Mar 2019

Verified traveler

Stay for 4 weeks, so very pleased with the hotel.
Had a large balcony overlooking Los Gigantes and Habour and Tennis courts
There is building work in area short term
Overall no problem. Hired a car which is best
Overall I would return next year

Leisure Partner

10/10

Exceptional

05 Jan 2019

Verified traveler

I've stayed here twice in accommodation that has a very large balcony with table, chairs and loungers and a beautiful view of the sea to the front and the cliffs to the side. We had a kitchen with oven, hob, microwave, fridge, kettle and toaster and coffee machine. As well as a shop on site, there is a big Aldi and smaller supermarket within walking distance. You are situated high up so walking down to the bars, marina, mini golf, pool complexes etc needs an amount of basic fitness - but we enjoyed the exercise and factor it in! Car hire is easy and we hired a car to explore and to visit Mount Teide which is worth a visit.

Leisure Family

10/10

Exceptional

27 Nov 2018

Verified traveler

Lovely modern clean apartment with everything you needed for a self catering holiday, we were also given an upgrade which was a lovely surprise and made our stay. The dishwasher was broken and full of dirty water when we arrived but was resolved quickly after reporting it. Reception staff were great and breakfast was also very good. Pool was a little small but that was fine. Views from the balcony were amazing.

Leisure Family_with_children

10/10

Exceptional

10 Oct 2018

annabel

loved it will go again can't wait its our second time and just as good as the last

10/10

Exceptional

15 Aug 2018

Addie

Beautiful view of the ocean and cliffs. Wonderful staff. Spacious suite. All nicely updated with contemporary furnishings, flooring, kitchen, and bathrooms. Quiet location. I can’t say enough good things.

10/10

Exceptional

30 Jun 2018

Verified traveler

Second time visitors, excellent stay.

Second visit to this lovely Hotel. Had organised a personal transfer for me and my wife through The Royal Sun; driver was waiting for as as soon as we left the arrivals lounge and the journey took approx 40 min. Check in was quick and efficient but as we were a little early arriving our room wasn't ready so we went to the pool bar for a drink while we waited.
Our room (420) was located on the right hand side of the hotel as you look at it and well away from the ongoing room renovations which are on the left hand side of the property. The room and kitchen area was well equipped with everything you'd expect from a SC apartment; a large bathroom with a huge walk in shower and lots of complimentary toiletries.
The large balcony was well equipped with 3 sun loungers and a table with 4 chairs offering stunning views of Los Gigantes Harbour and the Atlantic Ocean over to the island of La Gomera.
We booked independently (Self Catering) and so didn't experience the restaurants available (there are plenty of excellent places to eat out of an evening in Los Gigantes and Santiago which are walkable.

Partner

10/10

Exceptional

23 Apr 2018

Steve

Royal Sun experience

You cannot really fault the hotel.
One or two nigerly things,no ice trays in the freezer
and no small tables outside on the veranda for drinks
etc otherwise no complaints

8/10

Excellent

20 Dec 2017

mhairi

First family holiday

Booked an apartment room so we could stay up while our baby napped.... lovely apartment and big balcony. Breakfast staff were so lovely and friendly, especially with our baby and we had a fab relaxing time

8/10

Excellent

05 Dec 2017

Ian

“What a View”

Based on a recommendation from a friend, we chose Royal Sun Resort for our first visit to Los Gigantes. The hotel proved to be a very good choice. We loved the location on the top of the hillside, beneath the towering cliffs. We enjoyed the walks up and down the hill, but chose to get a taxi (3-4 Euros) in the evening after a few drinks and dinner. The views from all rooms/apartments are truly stunning. From our balcony (Room 119), we could look out over the town and harbour of Los Gigantes, and over to the island of La Gomera...fabulous!! The apartments are spacious, comfortable, and very clean. Huge, comfortable beds in the bedrooms, with ample wardrobe spaces. Lounge, complete with 3-piece suite, and flat screen TV (with all four UK terrestrial channels). A functional kitchen with adequate self-catering facilities. The bathroom was large, complete with bidet, and walk-in shower. The staff are brilliant. Friendly, helpful, and thoroughly professional. Our accommodation was on a bed & breakfast basis, and we really enjoyed the buffet breakfasts in the dining room. The choices were endless, freshly prepared, and constantly replenished. We enjoyed our stay, and hope to return to the resort again in the future,

8/10

Excellent

27 Aug 2017

geevee

Nice hotel

Nice hotel with good facilities. Playground being renovated so limited activities for the kids. The food was good but choices could be expanded and not be as repetitive particularly at dinner time. Hotel needs to do something about the flies.

10/10

Exceptional

01 Aug 2017

David

Amazing views in Los Gigantes. on the slopes,

Wendy was an amazing reception staff when we checked in . She is British and fully understood our needs and very friendly. A great start to our hotel stay. When she was off duty the other hotel staff was less enthusiastic and seems bored at times. The room we got was amazing , newly renovated and the balcony was huge. Overlooking the whole of Los Gigantes with amazing views over the sea. We wanted somewhere quiet and this has been the perfect hotel for us. Even got bath robes, slippers. Room cleaning everyday which was welcomed, some other hotels only do this every few days.

The indoor pool was great for the kids and we swam every day.

All in all very happy and impressed with the whole hotel. Will definitely go back next time in tenerife.

8/10

Excellent

01 May 2017

Maria

Amazing views of the cliffs and ocean

We had a fabulous time at the Royal Sun, a range of flexible dining prices and reasonable prices for drink. Views were amazing, set in the hillside you can lay on your sunlounger overlooking the ocean. Lots gigantes is a nice base with a range of bars and restaurants without being too noisy. Plenty of trips and activities if wanted. We went diving with seascuba with 3 teenagers children and had a great experience. Would go back again

10/10

Exceptional

30 Apr 2017

Verified traveler

Super views and very large rooms.

Excellent views of the cliffs. Very large room and balcony. It has everything in the big apartments. Very relaxing resort and popular. Those who don't like hills or inclines may want to use the many local taxis. We found it all ok even with shopping. Supermarkets are close by at the top and if you have no hire car then there are two within 10 mins walk. There is one on site too. The gym was good for a work out.

10/10

Exceptional

23 Apr 2017

Verified traveler

beautifulholiday

we went in feb. the weather was fantastic, around 20 c. breakfast was amazing and included. we rented a car and visited many places. one of the places I can highly recommend is restaurante El Rincon del Canario. beautiful food.
our apartment had 3 bedroom with breathtaking view and huge balcony.

6/10

Pleasant

29 Mar 2017

Lia

Lovely views, clean comfortable rooms

Views from this hotel were absolutely amazing. It was within walking distance of pubs, bars and the beach, but still quiet enough to really enjoy a relaxing stay. Only downsides were receptionists who were unecessarily rude and condescending on our first day, and the fabulous hot tub just didn't get warm enough in the evenings

8/10

Excellent

02 Mar 2017

Christopher

Nice hotel quite area

The hotel was close enough to town to walk and far enough to have quiet times. The beds were way to hard and we could have used one more electric outlet in the kitchen. the balcony was excellent with good loungers and a spectacular view. Parking was no problem, getting around town was easy. We did have an issue with one of the grocery stores, LIDL in Los Gigantes short changed us at the cash, later to find out that it happens regularly. We rented a car and did lots of exploring of the island overall a great trip.

10/10

Exceptional

26 Feb 2017

joanne

Great views, great location, great hotel

From arriving to leaving the overall experience was fantastic. 2nd visit, will deffinatly be back.
Booked self catering but didn't cook in room as wasn't worth it, upgraded breakfast 7 day meals €50 each adult €28 for child, wasn't worth wasting time shopping, breakfast was buffet so had what ever you want, didnt need to eat till went out for evening meals.
Get Royal sun towels for 20euros deposit refunded when you return towel, didn't need to take our own which would have freed up luggage space. If you hire car they have underground carpark for €5 per day. Safe in room €3 per day. There was entertainment on each night as well and activities round the pool each day.

8/10

Excellent

28 Dec 2016

Verified traveler

Nice hotel, best sunset view but away from beach

Very good resort, quite and very good views.helpful staff at the reception as well as at the restaurant. The entertainment both for kids and adults is good. Food is ok very few vegetarian options although lots of places to eat around (resort is at the top of the hill).

8/10

Excellent

15 Oct 2016

Verified traveler

Great location, views etc

Good sized room even if soft furnishings are a little dated
Great terrace

10/10

Exceptional

04 Oct 2016

Sue

Beautiful views

Huge room and huge balcony . Very clean . Very pleasant stay.

4/10

Poor

02 Oct 2016

Denise

Wendy is rude and the whole place is filthy

I'm really surprised that this hotel gets such good reviews, i can only assume the other reviewers had low expectations to begin with. On arrival we were greeted by Wendy (when i say greeted, i mean we were glared at. No help with luggage, some 4 star hotel! !). We realised very quickly that we were given the wrong room, we booked a room with a deep soaking tub (we have two small children so a bath was a necessity) but all we had was a shower. I went to tell Wendy this who rudely told me that only 4 rooms in the resort had a bath and even after showing her my contract was told 'well that is an arrangement our agents make with hotels.com, if we knew this was a special request from you we could have accommodated this'. She refused to accept that it wasn't a special request if it was on my contract!! She then made a song and dance about moving us to a 5th floor room (apparently you should pay more) but eventually we got our death trap of a bath. The room was always dirty (not daily housekeeping but every other day and even then they work to no fixed schedule) and we had to wear slippers all the time as your feet were black from the floor. Flies in the restaurant (onion rings and nuggets for breakfast!!) No dvd player, no memory foam bed. Just awful. The children's pool is always in shadow so it is hypothermia cold and the play areas are dirty little rooms with broken toys. The only upside is the balcony which is large and useful. Oh and the wifi doesn't work anywhere.

Family

10/10

Exceptional

23 Aug 2016

Verified traveler

Lovely hotel with fabulous views. Excellent staff. Two bedroom apartment spacious and well laid out. The sofa bed is comfortable and positioned under AC making it not the short straw option!

10/10

Exceptional

16 Aug 2016

Shirl

Lovely Hotel with excellent views

Loved this hotel. Excellent self catering facilities. Very friendly and helpful staff. They had a problem with our room on the first night as glass had been broken, so they had to put us in a 2 bedroom apartment for one night. They gave us all a free breakfast and free car parking for the week for the inconvenience.

10/10

Exceptional

31 Jul 2016

Wordlywise

Top Accommodation

Great hotel in a peaceful resort. Has something for everyone and can act as a good base for those who want to explore the island. Staff in hotel are second to none, attentive and always willing to solve issues that arise. Accommodation is fantastic for the price. Rooms are spacious and well appointed. View from EVERY room can only be expressed as impressive. Go there and see for yourself! It certainly has the wow factor.

10/10

Exceptional

31 Jul 2016

carl

Great view from huge balcony

Disappointed on arrival to find they had doubled Booked our deluxe 3 bedroom on top floor for first half of holiday. Compensated us with free use of restaurant which was above average, currently updating rooms too. Reception staf very helpful. faulty air con unit fixed within 24hrs.

10/10

Exceptional

18 Jul 2016

fi

Brilliant place, very clean and staff all very helpful. Nothing was too much trouble. Food was very nice and large portions at poolside bar.

6/10

Pleasant

17 Jul 2016

David

staff where excellent. Room was very dated we experienced a number of mechanical and electrical failures, door security was poor which made you fell you needed to sleep with one eye open. No locks on windows.

Family

8/10

Excellent

17 Jul 2016

Sp

We had a nice stay here. The only thing I would mention is that the rooms should have AC as it was very hot. The nights were uncomfortable due to the heat. The hotel staff did provide us with 1 portable AC to help us out. Overall experience was good!

10/10

Exceptional

27 Jun 2016

Dein

Best holiday i've ever had.

Such a fantastic location, lovely atmosphere and generous and kind staff. Highly recommend

10/10

Exceptional

14 Jun 2016

Karen

Nice hotel

We stayed for a week at the end of May 2016. There was six of us sharing a two bedroom apartment. We had a great time, apartment was clean. Balcony was fantastic with a fabulous view. We stayed around the pool area during the day and drinks from the poolside bar which was really reasonable. There is a Lidl within walking distance of the hotel, although on the way it is downhill so we had to get a taxi back uphill. You can easily walk down to the marina area, but walking back up can be a struggle. There was a fantastic Chinese restaurant on the way down which I think was call Peking Garden and the food was delicious and so reasonable; in fact we went back on three occasions it was that good. We had a banquet for 5 people (there was actually 6 of us) plenty of food and very cheap.

10/10

Exceptional

07 Jun 2016

suz

Would I go back??? Yes I can't wait

From the moment we arrived the staff where friendly and accommodating. We arrived just before 10pm and reception called the shop to keep it open late so we could pick up supplies.

Room was great, we had a refurbished bathroom in our apartment.

Balcony was huge and a great place to chill, I didn't feel over looked by other apartments.

We didn't try the food in the restaurant, but we did eat by the pool and found it value for money.

As for the wifi - your on holiday........... we managed to get it ok around the pool area and sometimes in the apartment.

It was out of the way (which we love) but still in walking distance to the places at night (not sure I would like to do the walk in the hot sun!), but there is a free bus to the beach, we didn't use as we had a car.