Name: Pensión Alcalá
Address: Marruecos 2, Guia De Isora, 38686, ES

8/10

Excellent

16 Nov 2024

Anne

Great budget stay, nice location

Single no-frills room. Did what it says on the tin. Cheap and cheerful, convenient location, would stay there again.

Business

10/10

Exceptional

01 Mar 2024

Graham

For a 1* pension hotel the room I had as a solo traveller was superb !
Good sized room, sink, fridge, and balcony was just perfect.

Also the property has clearly been renovated as everything appeared new and the common WC/ shower rooms are very modern with a very hot power shower.

Raphael and Carlos keep the property spotlessly clean and do a great job.

I highly recommend Pension Alcala, but its best to try and book a room with a balcony

Leisure Self

2/10

Poor

04 Mar 2023

Justin

Place sucked! AVOID it if you can. Had an angry guy get in my face (claimed to be the manager) saying I was playing music all night as I was asleep! 2nd time at a hostel lesson learned to spend extra money even for a hotel/motel! Nothing great about this dump. ..again AVOID!!

Business_and_leisure Partner

2/10

Poor

20 Feb 2023

Lorenzo

Xenophobia & discrimination at Pensión Alcalá.
I am a 64-year-old Norwegian citizen of Venezuelan origin who witnessed and experienced xenophobic and discriminatory treatment from the staff at the Pensión Alcalá. The owner and receptionist refused to assist an elderly Italian man, asked for an undue deposit, and made vile comments about Italians in general, forcing the man to leave. I was was denied a late check-out, insulted and verbally abused with demeaning references to Venezuelans, and kicked out before check-out time. I am demanding a refund, compensation, and action and sanctions from Expedia to prevent such behaviour. I plan to invoke Article 21 of the EU's Charter of Fundamental Rights.

Business_and_leisure Self

6/10

Pleasant

07 Feb 2023

Verified traveler

Good price and location

First the bad. My room had no TV, no phone, one small cupboard in which a fold away table and chair was stored. Electricity cut out twice. Service (ie tidying of room and change of bedding) didn't happen once in my 5 night stay. My room had it's own bathroom but had a musty odour from the drain. No meals available. Now the good. The hotel location is excellent, easy walking to local bars and the town harbour and beach-footpath. WiFi is excellent. My room was clean and I think secure and whilst bedding/towels weren't tidied or changed it means it's sustainable. A bathroom external to my room for common access was very good, no issues. The price is good too, far less than some of the overpriced (in my view) opulent nearby hotels. So in short this is excellent for a short stay if you don't mind 'roughing it a bit' and you want very good value for money, not so good if you want a longer stay as the lack of facilities would become burdensome.

Self

8/10

Excellent

10 Jan 2022

Andranik

Alcala stay

The room was very basic but the location is good, near the ocean and good restaurant around. There was no problem to find parking place around.

Friends_and_family Family

2/10

Poor

25 Aug 2020

Kamil

Hotel was nice, but unfortunately someone robbed me for 160 euro therefore the memories are tragic.

Leisure Self

10/10

Exceptional

01 Aug 2020

Rebecca

Great location within a few minutes walk of natural pools and swimming areas! There are also lots of restaurants and cafes nearby, with a couple within 1 block and 1 next door on each side. My room on the third floor was lovely, with a sink in the room and a good fan. The shared bathroom was spotless. Checkin was quick and efficient, and the hosts were friendly (and spoke some English, too!). For sure I'll stay here again!

Leisure Self

10/10

Exceptional

12 Mar 2020

James

Lovely family run hotel in Alcalá

Great family run hotel. Simple rooms but nice to have a fridge and sink in the room. My single room had use of a shared bathroom which was always available and spotless. I was able to keep my bicycle secure.

Self

6/10

Pleasant

04 Mar 2020

RODRI

I got the impression that guests were a necessary but unwelcome fact of running this sort of business. Room was sparse and the bed creaked so much if you moved you work up. Having said that it was cheap and only one night.

Friends_and_family Partner

10/10

Exceptional

27 Jul 2019

Helen

Excellent location - would stay again

I stayed here two nights first time on Tenerife so booked a bit blind not knowing the area and I hit a winner. Excellent location in a small village with everything I needed close by - bus stop (I decided not to hire a car for this trip), supermarket at the end of the street, cafes/bars a few doors down, quiet and very clean. There are rock pools near by and a great walk all the way to Los Gigantes which I took my time to do for an entire day. Very clean room and bathroom which can be hit or miss for a pension. Not being able to check-in between 3-6.30pm is I have to say annoying - this is a long window of time and when booking cheap flights it's not possible to align both. My flight arrived early afternoon so by the time I got to the area, I had to wait 2 hours to check in - this is wasted time and part of what I pay for. Seemed the bar wasn't open or serving food or I didn't know about it. This is a shame because the walls and interior hold a lot of history and has a rustic ambience. Be great to hang out in the space over a drink. Nonetheless, I'd stay again for a few nights.

Self

10/10

Exceptional

06 Jan 2019

Verified traveler

My son and I have just returned from spending 2 weeks at Pension Alcala and we had a wonderful time at this hotel. Also, the village and beach (la playa) were beautiful. We swam in the sea everyday! This hotel was the cleanest I've ever stayed at, the staff worked tirelessly everyday keeping the place immaculate, especially the toilet and shower, which was cleaned repeatedly throughout every day. I will definitely be returning to Pension Alcala. A wonderful trip. Lindsay Clark, Scotland x

8/10

Excellent

26 Jul 2018

jenny

Small but very good room with balcony

Close to beach, shops, bars and restaurants. Alcala is a lovely reasonably quiet resort.

10/10

Exceptional

21 Jan 2018

Alice

Close to seafront, restaurants and bus stop

I am giving this Pension an excellent review because it was an extremely clean , comfortable and friendly place to stay.Yes it was simple and basic but was also reasonably priced allowing me a winter break.The owner and staff are charming and could not do enough for me.It is in a beautiful area.I loved sitting on my little balcony having breakfast.Everything you need is close . Lovely restaurants,bus stop and supermarket.Will I go back? Definitely ! Will try owners restaurant next time,I promise.

10/10

Exceptional

27 Dec 2017

jenny

Lovely balcony and lovely quet place. No\n\n\nfab

Lovely place and quiet and beautiful empty black volcanic beaches. Great place to stay. Highly recommended

8/10

Excellent

25 Jan 2025

Hans

preis Leistung OK

8/10