Name: Hard Rock hotel Tenerife
Address: Avenida Adeje 300, 300, Playa Paraiso, 38678, ES

Hard Rock hotel Tenerife

Tenerife · Spain

Avenida Adeje 300, 300View location

100 reviews shown

10/10

Exceptional

22 Jul 2026

Michelle

Wonderful place to stay. The staff was extremely helpful.

10/10

Exceptional

20 Jul 2026

Harshal

Everything

10/10

Exceptional

19 Jul 2026

Scot

Buffet and pool

Partner

10/10

Exceptional

18 Jul 2026

Deanna

This was a great hotel, their beach club os insane, it was built in a ravine and it offers a huge pool with its own beach access

Partner

10/10

Exceptional

16 Jul 2026

Alan

Family_with_children

6/10

Pleasant

16 Jul 2026

Gillian

Hotel was everything it should be but just not our sort of place. Very busy. Long queues for restaurant. We waited for breakfast but couldn’t face it at dinner. Or the high noise levels. Just not relaxing. Teenagers loved it though. Great if you have kids

Family_with_children

6/10

Pleasant

14 Jul 2026

Christopher Leigh

We stayed 1 week bed and breakfast. The hotel was clean and orderly but you could see ware and tear in the rooms. We stayed in a Silver room. The in room music is difficult to figure out and isnt what I would consider a tailored experience as advertised. However the music was adequate. The A/C was terrible. Would not go below 19.5 and wasn't the strongest air flow. Found this difficult to sleep in, for a hot country. Breakfast buffet was the same each day with lots of options however the quality was lacking. This unfortunately detail also included, room service and the splash bar food. However the \"3rd Half sports bar\" had the best food and service. We were severely dissapointed in the 16th floor bar as the music was terrible, no atmosphere and the price of drinks was atrocious. We had 1 gin and tonic, and 1 whiskey and coke and it was €35. The nightly entertainment in the lobby of the hotel was the highlight of the experience. They showed the world cup matches and had live music. The band Dynamo and singer Paolo was absolutely brilliant. Our room was cleaned daily however we did not recieve a resupply of coffee for 2 days. Overall it was a pleasant stay, but just feel the hotel didn't live up to the hype we were expecting. Although we traveled as a couple I will say there we're loads of families that seemed well catered for in activities.

Partner

10/10

Exceptional

14 Jul 2026

JOSEPH DANIEL

Nice room, nice staff especially in the club house by the big pool. Plenty of food options. You’d feel silly if you didn’t go all inclusive here as the prices for stuff is more than you’d expect. Overall 9/10 for me.

Friends

2/10

Poor

13 Jul 2026

Steven

If you want average food, cockroaches in your room, even on a very high floor. Average entertainment all at a high price this is for you

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Angel

nice

Partner

8/10

Excellent

10 Jul 2026

Ethan

Staff fantastic and the hotel is spotless.

Partner

10/10

Exceptional

09 Jul 2026

Stephanie

Highly recommend this resort for South Tenerife!

While it’s not right in the middle of the main resort areas, my boyfriend and I absolutely loved our stay. There’s so much to do right on the property that we never felt like we were missing out.

Everything was clean, and our room was a great size with a lovely partial ocean view. We rented a car and always found convenient parking near the main entrance. The resort felt very safe to walk around at night, and staff were always present.
The breakfast buffet offered tons of options and was consistently good. The staff were incredibly helpful and cheerful throughout our stay. We went with the all-inclusive package and really appreciated the free meals and drinks at their other restaurants.

Hard Rock never disappoints — we’d definitely recommend it and would return!

Partner

8/10

Excellent

03 Jul 2026

Nancy

The hotel was good, clean, staff friendly and very helpful. Breakfast was very good and rooms were sound proof and with good air conditioning. Pool were clean but small. At times they felt a bit crowded but most of the time were good in June. I imagine that July and August they would be crowder.
Amenities like the Club for VIP were expensive €15 per drink! the same as the spa services.
The restaurant Suena Chibo served us the worst rump stakes we ever ate at €26 per piece. Do not recommend them.
There is a handy mini market in front of the hotel as well as a nice Indian and pizza place and an English style cafe.
The hotel facilities are well maintained

Partner

10/10

Exceptional

02 Jul 2026

Trushar

Amazing hotel

Friends

10/10

Exceptional

28 Jun 2026

Charlene

Amazing hotel with excellent staff and facilities, the rooms have everything and more

Friends_and_family Friends

10/10

Exceptional

25 Jun 2026

Kyla Louise

I had an incredible holiday, being solo somewhere you have never been before can be daunting but everything was absolutely excellent, from my room (gold suite) to the service, I cannot describe how fantastic it was. I attended the pool party which was ten times bigger than I expected but an amazing experience. The only thing I would say is the hotel is not walking distance to any nice beaches or where I wanted to go so I was spending €40-€60 per day when I wanted to explore but other than that I have not got one bad thing to say about anything. I would return in a heartbeat!

Self

10/10

Exceptional

20 Jun 2026

Andrea

We have just returned from an amazing stay at the Hard Rock Hotel Tenerife and honestly could not fault a thing. The hotel is absolutely gorgeous, spotlessly clean, and has a fun, stylish atmosphere throughout. The food was fantastic with plenty of choice, and every member of staff we met was friendly and welcoming.

A special mention has to go to Fra (Ramones), who made such a positive impact on our holiday. From the moment we arrived, he welcomed us warmly, showed us to our room, explained everything we needed to know about the hotel, provided useful contact numbers, and gave us great tips about the local area. Every time we saw him throughout our stay, he always stopped to say “Hello family” and ask how our day had been. Nothing was ever too much trouble, and he genuinely took the time to make guests feel valued. He works incredibly hard and is a real credit to the hotel. We hope he receives the recognition he deserves.

We also loved all the activities around the pool, especially the volleyball and netball games in the afternoons. There was always someone nearby to take drink orders, which made relaxing by the pool even more enjoyable. The entertainment was excellent every evening and added to the fantastic atmosphere.

We had zero issues during our stay and thoroughly enjoyed every moment. Thank you to everyone at the Hard Rock Hotel Tenerife for making our holiday so special. We are already looking forward to coming back!

Family_with_children

10/10

Exceptional

19 Jun 2026

Scott

Great staff, lovely food, couldn’t do enough for you.

Friends

8/10

Excellent

16 Jun 2026

Albertina

This is a very nice all inclusive resort, if you are a family with kids to entertain will be a very good choice.
Otherwise it is isolated, there is not much to do around but if you have a car you can enjoy the beauty of the island.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Corneliu

I recently stayed at the Hard Rock Café Hotel in Tenerife, and it was an outstanding experience. From the moment we arrived, John at the front desk was incredibly kind, explaining everything clearly—where the restaurants were, and all the facilities we could use. He was so cheerful, and we immediately felt warmly welcomed. The hotel itself was excellent—great condition, spotless rooms, and an overall pristine atmosphere. I also want to give special thanks to some truly remarkable people at Eden Pool: Karen and Ivan at the bar, and Daniela outside the bar. They served us drinks with such professionalism, always with a smile and exceptional service. Everything was beautiful, everything was extraordinary. The entire area was so clean, with a fantastic pool and great music from a DJ. The vibe at the hotel was so vibrant and perfect for relaxation, especially in the evening when the atmosphere became magical. I highly recommend this hotel to anyone looking for a fantastic stay.

Partner

10/10

Exceptional

11 Jun 2026

Lauren

Fantastic hotel in a great location with excellent facilities and entertainment. The hotel is very well maintained and our room was gorgeous and kept spotless throughout our stay.

We stayed in a Rock Royalty room with the added perk of 15th-floor lounge access which was well worth it. We also had a separate VIP check in on the 13th floor. The staff were fantastic and breakfast in the RR lounge was excellent, with plenty of choice and eggs your way cooked to order. I had Eggs Benedict most mornings which I really enjoyed.

We stayed All Inclusive and were impressed by the quality and variety of both the food and drinks. There were plenty of options and the standard was consistently high.

We spent most of our time at the adults-only Eden Pool, which had a great atmosphere. The DJs played excellent music throughout the day without it being too overbearing or intrusive.

The spa was one of the best I’ve visited. The thermal circuit was fantastic and even included a snow room. I also had a facial which was incredibly relaxing. My partner used the gym and found it had everything he needed.

Our only disappointment was that the Friday White Party was cancelled due to the weather, but given how great the entertainment was throughout our stay, we’re sure it would’ve been another highlight of the holiday.

Overall, a fantastic holiday and we wouldn’t hesitate to return! 😁

Partner

8/10

Excellent

11 Jun 2026

Louise Helen

Room was spotlessly clean on arrival and cleaned every day. Stylish hotel with multiple pool areas to choose from and lovely rooftop bar. It has it’s own little beach area. We were not all-inclusive as we wanted to eat out. There are several lovely restaurants nearby. Minor complaints were - extortionate cost for hotel drinks. Tried a few different cocktails and they were all awful - overly sweet and not worth the money. Building site across the road from our room was really noisy - drilling from first thing to around 7pm mon-fri. A couple of days it was so loud it woke us up and we couldn’t sit on the balcony or use the nearest pool. We were able to go to the furthest away pool instead. There are no drinking water taps for refillable bottles. We bought water at the handy supermarket across the road. Staff were mostly extremely helpful and friendly, apart from breakfast room staff who were brusque to the point of rude and a bit scary. On saying all of this - with the right deal, we would recommend and go back.

Family_with_children

10/10

Exceptional

04 Jun 2026

Arturo

Good

4/10

Poor

02 Jun 2026

Fation

The room was in okay condition but the cleaning was poor, the music was extremely loud and it continued until 11pm every night, when that finished there was music from some bar outside by the beach that was unbearable. If you are half board the most ridiculous thing is that they dont even give you tap water for dinner. Hotel was almost empty the last day and they told us they needed our room so we could not do late check out. First time in Tenerife for us, we saw a lot of the island it is beautiful, rent a car to travel strongly recommend it, lots to see outside the hotel. Regarding the hospitality in this hotel, it is very poor, it feels like you are there to be exploited and its so obvious it makes one feel very uncomfortable.

Family_with_children

10/10

Exceptional

31 May 2026

Agron

Everyone was so kind and helpful, always waiting you with a smile and a good mood. In the hotel everything was perfect and very clean with nice night events!!

Partner

10/10

Exceptional

27 May 2026

Folasade

Excellent hotel & service

Friends

4/10

Poor

26 May 2026

James Ian

When I booked the hotel with Expedia, I booked it on an all inclusive deal.
When I arrived at the hotel, I was told I only had bed and breakfast.
I tried to contact Expedia to rectify the situation but after many phone calls to their automated service, and using the chatbot service, I was told it didn’t recognise my booking number.

To say I was annoyed is an understatement.
I then asked how much it would cost me to upgrade to all inclusive, as this is what I wanted in the first place.
So I paid it and hoped I would be reimbursed by Expedia once I returned to the UK.
After several times of trying to contact Expedia,
I have now given up.
So when you’re booking guys, be careful you are not stung the same way that I was.

Also, when you think you are getting all inclusive,
You actually are not.
Many of the nicer cocktails, and nicer foods, for example a nice steak Are not included, and you will have to pay 80% of the price on the menu.
It only gets you 20% off these special items.

So save your money and eat out.

Partner

10/10

Exceptional

25 May 2026

Dipsy

Un hotel hermoso!

10/10

Exceptional

16 May 2026

Jeanette

Just great all round. Had a great time

Friends_and_family Friends

10/10

Exceptional

13 May 2026

Scott

Excellent hotel. Staff are amazing. Plenty of choice in the buffet. Particularly enjoyed The Beach Club restaurant. Pools are heated and there’s always loads of sunbeds available. Pool towels are also provided. Enjoyed the evening entertainment and bar staff always walking around ready to fetch you drinks.

Partner

4/10

Poor

27 Apr 2026

Jodi

The restaurant staff were very good, but the food wasn’t great. The pool lifeguard with the towels was so rude nearly every day. It’s a shame you don’t get basic amenities in the room like water and better bathroom amenities.

Friends

10/10

Exceptional

27 Apr 2026

justin Thompson

Best room in the hotel!

Partner

8/10

Excellent

20 Apr 2026

Maxwell Charles

Highlights:

Great music, facilities, rooms, Pilates / Yoga classes and breakfast!

Lowlights:

All inclusive was more of a semi all inclusive, anything more than what your mum can cook at home you have to pay a premium for. Rooftop on the 16th isn't all inclusive at all, and if you like drinking past 12pm anywhere in the hotel you best get your wallet out because you should be in bed!

Don't go to the beach club for lunch, waited 45 minutes for 2 chicken wings.

Female waitresses at the Adults only pool need to learn how to smile. Proper mood hoovers.

Pool party on Friday was cancelled, but advertised all week in reception... don't do it that time of year apparently but maybe the waitresses couldn't be arsed. Played some beer pong instead and they then got a paddy on for ordering and drinking too much beer...

The hotel needs to hire some entertainment staff for around the pool during the day. Animation team or something to light the place up a bit.

Had a great time none the less, but thought it would be better.

Partner

6/10

Pleasant

20 Apr 2026

Steven

It’s a fairly expensive hotel so you expect a certain level of food, entertainment and fun at this type of hotel but it lacked a lot. It’s an average hotel and only worth half the price. I wouldn’t come again. From cockroaches in room to smell of food throughout the hotel rooms and lack of good fun for the kids.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Piper Elizabeth

Breakfast was great and the pools were amazing. We got there early in the morning and they let us enjoy the pool until check in and our room was even ready early. The staff was wonderful!

Friends

10/10

Exceptional

16 Apr 2026

David

Loved the Rock Royalty breakfast. Staff knew my order as I entered the door.

Family

6/10

Pleasant

15 Apr 2026

Shahin

Here’s a structured review based on your feedback:

---

**Hotel Review**

**Overall Experience:**
I recently stayed at this hotel during the Easter holiday, and my experience was not as expected.

**Breakfast:**
- Breakfast was okay, but the dining area was very busy.

**Check-In Experience:**
- The reception and security staff were not very helpful upon arrival. Had to carry all our luggages ourself.

Food and Drink Prices:
- Prices for food and drinks were excessively high for the quality offered.

Pool Area:
- The pool was consistently busy, and they often ran out of towels.

Noise Levels:
- There was loud live Hard Rock music every night until midnight, making it difficult for my kids to sleep.

Theme Awareness:
- I was not aware that the hotel had a strong focus on Hard Rock music, which was not suitable for our family.

Kids Club:
My kids only spend few hours out of 10 days stay?

Conclusion:
Overall, I won’t be returning to this hotel.

Friends_and_family Family

6/10

Pleasant

10 Apr 2026

SHAUN

Breakfast and dinner could be a lot better. No theme food on an evening

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Julie

Room was kept spotlessly clean by the cleaning team but the bathroom and bed were a bit tired and could be doing with being upgraded.

Partner

6/10

Pleasant

03 Apr 2026

Stephen

The hotel is good overall, the pools and facilities are excellent but the food and drink in the restaurants is pretty average. Also, they close the main pool area all day for private events which is annoying.

Family_with_children

8/10

Excellent

02 Apr 2026

Alan John Buchanan

Room was good but a bit tired, friendly staff, great breakfast selection at the buffet. Excellent facilities and location.

Family

8/10

Excellent

01 Apr 2026

Jamie

Everything about the hotel amenities and common areas was great however we found the room to feel slightly worn and aged. We guess the hotel had been open for 20 years not 10.

Partner

8/10

Excellent

31 Mar 2026

Thomas

Great hotel overall, very clean and staff were great. Prices around the hotel do take it down a star though, no one should pay €9 for a Heineken in a plastic cup!

Partner

10/10

Exceptional

29 Mar 2026

Rupinder

Beautiful experince, loved it

Family_with_children

8/10

Excellent

24 Mar 2026

Conor

Property was excellent, location a little isolated but overall a fun stay

Partner

8/10

Excellent

18 Mar 2026

Beverley

Staff were friendly and helpful. The Spa and gym facilities are very good, with excellent therapists.
The room was good and there are a variety of pools and outdoor areas to relax. A lovely rooftop terrace.
We expected more activities such as tennis etc and had a disappointing experience at the hotels Montauk Restaurant, the worst meal we’ve ever had! Limited variety and the toughest Rib-eye steak! However, the Sessions restaurant provided a very good daily buffet breakfast.
Good if you like rock music.

10/10

Exceptional

12 Mar 2026

Matthew

Loved every minute

Partner

6/10

Pleasant

12 Mar 2026

Stefano

The hotel itself is good, nicely decorated, modern and clean.

The food was bad, breakfast was inedible for anything that was actually cooked.

Bacon was slapped on the pan, not even taken apart so all the slices were burnt on the outside but barely cooked underneath each slice, clearly the \"chefs\" don't care.
Eggs were under cooked, omelettes were tasteless, sausages burnt and the cheapest you can buy, not something you'd expect from a five star hotel.
Croissants were nice though, thankfully they didn't need cooking.

The all inclusive restaurants on site weren't much to write home about either, again using cheap ingredients, we probably had two dishes that were ok at best.
So much so, even though we paid for all inclusive we made the decision to eat out every day.

The staff were on the most grumpy, fed up and saw us as just another customer. Not the experience you expect from an apparent five star hotel. Everything we asked, including booking taxis for us, or asking for milk for my daughter seemed too much for them and a chore.

Having stayed at other hard rock hotels, this one definitely doesn't live up to the others standard.

I definitely won't be returning and was happy to be leaving.

I would have relayed my concerns at check out, but I wasn't asked how my stay was either.

Friends_and_family Family

6/10

Pleasant

09 Mar 2026

Joanna

Lovely hotel, good facilities. Without exception, all members of staff were outstanding.
Pool areas are lovely and well maintained.
Only let down was the room - we had a silver room on the 16th floor. Very loud with small children - we realise it’s not an adults only hotel, however separating couples and families with small children shouldn’t be that hard surely? Given the size of the hotel and amount of rooms.

Partner

10/10

Exceptional

08 Mar 2026

Holly

Fantastic hotel. Amazing facilities, clean & spacious rooms and lovely staff. Highly recommend.

Family_with_children

10/10

Exceptional

08 Mar 2026

Sin Man

Lovely hotel in a central location . Would be good if they have a proper coffee machine in the room

Partner

8/10

Excellent

07 Mar 2026

Aanchal

Great hotel. Clean. Staff are kind and helpful. Rented the guitar to play and it was amazing.
Went half board.

Partner

8/10

Excellent

06 Mar 2026

Kimberley Louise Rikin

We had our first family holiday with our little one here. By far the best part of this hotel is it's people - everyone is incredibly friendly and helpful with special shoutouts to Chyntia in the restaurant (who always kindly washed bubba's bib for us), Enrique at the Pool restaurant with his amazing sense of humour and Adonis at the pool bar. There are many others I'd like to shout out but can't remember names! The pools are lovely and the evening band / singer entertainment was always great. We went all inclusive - there were some times (e.g. 5.30-6.00) when we couldn't get food which made it harder with feeding bubba (although this could be because we are out of season) but otherwise the food was always nice and there was a good variety. The views are lovely and the rooms are clean and well presented. The cleaning staff are also incredibly helpful and efficient. We had a lovely time here.

Family_with_children

8/10

Excellent

06 Mar 2026

Lee

I recently stayed at this hotel for a short break. There were both positives and areas for improvement. The pool area was lovely—large, clean, and inviting—though the loungers lacked padding, which didn’t quite match the five-star expectation.
The room was modern and well-maintained, but the mattress was old and caused discomfort. Even after changing rooms, the bed wasn’t much better, and I relied on a pullout bed. If the bedding situation is improved, I would stay again, as the rest of the experience has great potential.

Partner

8/10

Excellent

05 Mar 2026

Nicole Margaret

3rd stay and the hotel is still in excellent condition - lovely spacious rooms, drinks quality is unbeatable especially compared to other all inclusive. However the à la carte dining options had changed (condensed into one restaurant) and the food quality was significantly worse in the sports bar and Asian fusion. Buffet remained excellent.

Family_with_children

10/10

Exceptional

05 Mar 2026

Michael

Excellent stay

Friends

10/10

Exceptional

03 Mar 2026

Anna B

It was a beautiful hotel!

Partner

10/10

Exceptional

03 Mar 2026

Daniel Thomas

Another fabulous stay here with the wife. We love the location, the vibe and general feeling of space around the site. Depending on how we get on at the airport heading home (very slow on arrival with the new electronic security checks) i’m sure we’ll be ‘rocking’ back up here again soon…

Partner

6/10

Pleasant

03 Mar 2026

Veronica

Great for families and groups.
Pools and pool areas were well maintained with good vibes. Loved the roof top bar but very windy shame it isn’t open during the day.

I was in standard room, which really needed to be updated even with the standard hard rock theme. It really did feel like i stepped back in time to the 80’s This room seemed outdated.

The Food in all the restaurants was very average, breakfast seemed to have a wide choice. As a solo traveller every time i got up to get to fetch coffee, water or something my table was cleared away staff ready to seat the next group or family. This gave the impression this hotel is not set up for solo guests

over all staff were friendly and helpful.

Self

10/10

Exceptional

27 Feb 2026

michael

Very good i work in a 5 stars hotel as well so tahnk you to all my collegs in the kitchen and floor especially the italian barman mucha gracias

Partner

10/10

Exceptional

27 Feb 2026

Susan

The amazing breakfast buffet and the magnificent view from our room on the 15th floor were definite highlights. Rooms are small, but bed was comfortable and furnishings modern and upbeat. Loved the evening concert in the lobby! Excellent location for strolling around shops and restaurants or even taking a swim in the ocean after swimming in one of the three Hard Rock pools. You’ll want to share these one-of-a-kind photos!

Partner

8/10

Excellent

27 Feb 2026

Ross

Clean hotel. Large hotel with multiple pools

Partner

10/10

Exceptional

22 Feb 2026

Vanessa

The room was spotless, the food was excellent and the staff were all friendly rate

Friends

10/10

Exceptional

22 Feb 2026

kai

great room, great breakfast buffett

10/10

Exceptional

21 Feb 2026

Robert

Such a relaxing holiday! Easy food options, great pools, and lots of sun!

Family_with_children

10/10

Exceptional

20 Feb 2026

Victor

Had a fabulous stay at the Hard Rock Hotel Tenerife!

From the moment we arrived, everything felt five-star. The welcome was warm and efficient, and the vibe of the hotel is just incredible, stylish, vibrant, and full of personality.

Our room was spotless, spacious, and beautifully designed. The bed was unbelievably comfortable, and the balcony views were stunning, the perfect spot to enjoy a morning coffee or sunset drink. The pool areas are absolutely amazing.

Breakfast was another highlight, such a huge variety and everything fresh and delicious.

Partner

10/10

Exceptional

16 Feb 2026

SHIVA

Room was always clean and fast service. I liked the entertainment at night. The only thing service at à la cart restaurant was slow.

8/10

Excellent

15 Feb 2026

Jennifer

Resort, staff, and breakfast buffet were great, only complaint is the lack of music. We were hoping for a more lively atmosphere. There was an amazing rooftop bar but we arrived after watching the lobby band. When we arrived (a little after 11) the DJ was packing up and the bar was closing. Lobby band performed from around 8:30-11. That was the extent of the live music option. More Soft Rock Hotel than Hard Rock

Leisure Friends

10/10

Exceptional

14 Feb 2026

Jonathan

5 star

10/10

Exceptional

13 Feb 2026

Gianluca

Great hotel - good breakfast and very cool environment

6/10

Pleasant

10 Feb 2026

Melanie

A good hotel with wide appeal catering to the mass market. Music is everywhere and we sometimes wanted a few quiet moments but tinny rock is even piped into the lifts and comes on part way through the ride up or down. Each evening we were advised to have breakfast between 7-30-8:30 as the here was very busy. And during 1st week Feb 2026 a building site sprang up on the land opposite so the diggers and drills were competing with the music the whole week. Lacked the personal service and little touches we are used to. Towels were removed from room and not replaced in evening more than once. Having said that we had a room with a sea view and the sunshine we hoped for. Would not go back here but Tenerife is a good place for winter sun

Leisure Partner

10/10

Exceptional

08 Feb 2026

Olivia

Clean rooms, staff were friendly and good service. Bed was super comfy
Got upgraded thanks to Ingrid aka Rouo
Buffet was excellent food
Entertainment could have been a bit more rock influenced
But other than than would reccomend and would come back
See you next week if we could xx

Leisure Partner

10/10

Exceptional

08 Feb 2026

Norman

Great room, spotless and well-maintained/cleaned daily.
Immaculate hotel, great staff and atmosphere.
Fantastic breakfast.
Lovely pools and surrounds with a personal service available to your lounger.
Couldn't fault a thing

Partner

10/10

Exceptional

08 Feb 2026

Mark

We had an Amplified Studio Suite with hot tub on the terrace in February.

Huge room, exceptionally comfortable bed, walk in couples shower room, hydro bath, separate sitting area. Then the terrace; 2 deep filled mattress sun beds and a hot tub big enough to fit 3.

The terrace we had faced in a southeasterly direction so we had the sun from sunrise until 2pm. We would grab breakfast and then utilise our private terrace until we lost the sun at 2pm.

At which point we would then migrate to the Eden pool (adult only) with its swim up bar and a good mixture of Ibiza tunes, house, rock and even a live saxophone player one afternoon.

Alternatively you can head to the largest Lagoon pool. This has a swim up bar, but it wasn’t open in our low season visit. It also has a “naturally” created beach facing the real cove out to sea.

All inclusive gives you breakfast, lunch and dinner at Sessions buffet. This covers all tastes, grilled meats, fish, veggies, pasta, pizza, cold cuts, cheese, sushi, cured fish, amazing salads, fresh breads, oils, vinegars, deserts galore, and a ice cream machine. If you can’t find it here, you need to reconsider your dietary choices.

Sports bar, fusion, and splash bar are all bookable restaurants (via app) and well worth a visit. Starter, main and desert included in each.

16th bar on the roof top is well worth a sunset drink and photo opp. Payable bar (20% discount for all inc).

Drinks are excellent. Popular brands for most available.

Partner

8/10

Excellent

07 Feb 2026

Pavel

Hotel má styl, skvělé relikvie z rockové historie (kytary, kostýmy...), perfektní pokoje a skvělý beach klub, jen na mě je ten hotel moc velký.

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

Martin

Beautiful Hotel, the room was spacious and well appointed with great views and a very comfortable bed.
Extremely helpful and friendly staff too. We will be back

Leisure Partner

10/10

Exceptional

06 Feb 2026

Hayley Jane

Room was spotless and we had a free upgrade on arrival ,which was amazing !!!! Staff were all very friendly and polite .Very attentive too!
The hotel itself is amazing ! There’s so much there you don’t need to leave it! All spotlessly clean and very well maintained !
Evening entertainment was excellent always live music at 830.The bands we saw were all excellent and really got the crowd involved

Leisure Partner

10/10

Exceptional

05 Feb 2026

kelly

Excellent

Partner

10/10

Exceptional

03 Feb 2026

Norman Gerard

Staff friendliness, excellent variety of cuisine on a daily basis , spacious comfortable bed with quality linen .

Great choice of pools and the entertainment was possibly the best we’ve experienced.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Stephen

Fabulous hotel. All restaurants are great. Staff are all superb and it’s just a top place.

Leisure

8/10

Excellent

01 Feb 2026

NATALIE

Big hotel, funky rooms could do with a little touching up in places

Don’t expect to get merry from the cocktails ..AL ones and the signature ones on the 16th floor
Very clean, staff work hard

Breakfast is carnage unless you time it right
Not everything all inclusive, food ok

10/10

Exceptional

31 Jan 2026

ellis

Had a great stay overall, and the reception staff were always extremely helpful and approachable. We had a crisis with my wife breaking her arm, which extended our stay 4 days, but the hotel did absolutely everything they could to help. This is the hotel you want to be at in a crisis! :) Special thanks to Myriam and her team

Highlights

- Buffet food is excellent with a wide variety of fresh food (meats, salads, cheese, desserts etc). Not quite sure where any negative reviews come from on this. It might get repetitive if you’re just looking for pizza and chips!

- General vibe around the hotel is great, a there are plenty of places to spend your time. We particularly liked lagoon pool.

- Grounds are immaculately kept and are beautiful.

- Nice walkable paths around Playa Paraiso coast

- The drinks are excellent on the all inclusive. The wines/cava are good and the cocktails (alcoholic and non-alc) are definitely a step up from a lot of 5 star hotels.

- Rooms are kept spotless and are modern in line with Hard Rock theme.

- great panoramic view from the 16th bar. Drinks could probably be slightly less expensive for the signature cocktails.

- catered for wife’s coeliac (gluten) condition and walked through all available.

Improvements

- sometimes music is a bit loud around pools, so difficult to relax, though this seemed to relax a bit later in the week.

- Loads of sunbeds close to each other, but it’s a big hotel, so expected.

Leisure Partner

8/10

Excellent

31 Jan 2026

Anita

The staff were very attentive and helpful. Plenty of sunloungers to go around (even tho people reserve beds from 6:30am) pools are lovely and clean. We just retuned and the pools were heated which was great. Wide range of food which was perfect for everyone. My only negative was music is played constantly from breakfast at 8am until 11pm. Not just in the hotel but around all the pools. No quiet zones to relax but this is hard rock so this was expected.

Leisure Family

8/10

Excellent

31 Jan 2026

Robert

The room was lovely and spacious with amazing views

Partner

10/10

Exceptional

30 Jan 2026

Sally Ann

Great atmosphere friendly staff and whole place spotless . Pools were great and rooftop sky bar out of this world 🙌🤩⭐️🎸

10/10

Exceptional

30 Jan 2026

Sarah

Great

10/10

Exceptional

15 Jan 2026

gregory

Every thing was excellent management were very helpful in establishing the root cause of a booking problem.
Only criticism was the in house prices of the bar & poolside drinks and sessions restaurant in the evening €45 each excluding drinks was very expensive considering the quality and variety of the food served

Leisure Partner

10/10

Exceptional

14 Jan 2026

Fiona

Great hotel with a complementary upgrade given as part of the hotels.com loyalty. Lots of subbeds at main pool and the lower beach pool. Overall a great stay!

Partner

10/10

Exceptional

13 Jan 2026

Rachel

10/10

Exceptional

12 Jan 2026

colin

Great room, great service, great main restaurant, great pools so overall an excellent rating.
A slight negative. The other restaurants a let down. All menus and location mingled into one.

Partner

10/10

Exceptional

09 Jan 2026

Opeoluwa Ayokunle

The hotel had everything we wanted for our break and the room was great, with the hot tub included.

Leisure Partner

6/10

Pleasant

08 Jan 2026

Bella

Positives: nice room and drinks at the beach bar.
Negatives:
Limited food option,I had to walk around several times to find something to eat.No special food for Christmas.No DJ by the pool at Christmas day.No special enterntainment.
Room was cleaned twice in our 4 night stay.2nd clean I have requested twice on the app and eventually had to go to reception to aak for it.Even so bed sheets wasn't changed once.My husband had elbow bleed and was sleeping all 4 night on the blood stains.Room wasn't dusted - even glass bedside cabinets.Coffee pots and drinks were refilled once.
Staff at the sessions restaurant.I was told off for seating at the empty table when no waiters were around ,making me feel embarrased like a naughty child.Plates were taken away couple of times even thought we didn't finish our meal.Another time there were no cuttlery at the table ,my husband went to the bar and asked for the forks and was rold off by the waiter that he doesn't know were the forks are.Husband asked again : how come yoi don't know aren't you working here? And reaponce was : I do work here ,but I don't give a f...ck - in those exact words. All those issues were raised with manager Diana ,who didn't want to help at all .She said that nobody else complaining ,which made us feel as liars.We seen people complaining at the reception several times during our stay.Embarrasing again ,as we just raised up someting needs attention amd improvement ,as service in the several parts of the hotel is afwul.

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Diane Valerie

The staff were excellent, so efficient, friendly and quick to respond.

6/10

Pleasant

06 Jan 2026

Cherrie

Second time at the Hard Rock Tenerife. First time was back in 2018 with my then teenaged daughter on half board and this time with my partner on all inclusive. Two very different experiences. If going all inclusive you need to study the app like an easy exam. The restrictions, the times for à la carte, the 30% discounts and what you can drink on AI in one restaurant you may have to pay for in another. The one buffet restaurant has the same recycled food breakfast, lunch and dinner. Remember the À la carte restaurants are with a 30% discount or very lack lustre. It overall made the experience less enjoyable. I don’t normally book all inclusive as I like to explore and dine out but this short break over the festive was supposed to be chilled.

Staff were ok. Can’t say anyone stood out or made the trip remarkable.

The hotel was more on a revenue drive than service to its actual guests, which is a shame as I enjoyed it first time round but would not recommend unless it’s for the festive period or the events they host throughout the year.

On the plus side the NYE party and the buffet was fantastic. If ever I was to return to a Hardrock Hotel I would do 1 overnight only to bring in the New Year.

Leisure Partner

10/10

Exceptional

05 Jan 2026

Kevin

Everything was excellent

Leisure Family

10/10

Exceptional

04 Jan 2026

Jeanette

Breakfast was really good - lots of choice. Pool's really nice - only downside is people reserving loungers & not being there for over 2 hours - Hard Rock need to look at this.

10/10

Exceptional

03 Jan 2026

shay

The room was lovely staff were amazing

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Catriona

The room was perfect with such a huge, comfy bed. Overall vibe in the hotel was great. The New Year's event, which was unexpected to us, was fantastic. A joy to stay:)

Partner

6/10

Pleasant

31 Dec 2025

Adrien

Restaurant are not at a the level…

6/10

Pleasant

30 Dec 2025

Avi

A lot of choice but not taste