Name: JOIA Salomé by Iberostar
Address: Calle Londres, 15, Costa Adeje, 38660, ES

8/10

Excellent

17 Oct 2024

Clive

Expensive but lovely hotel!

2nd time that we’ve stayed at the Salome- great room and balcony and lovely adult only pool area. The Salome gives you access to exclusive restaurants- the waiter service breakfast is excellent.You can also use the Anthelia buffet restaurant- However, I was asked to leave as I wasn’t wearing long trousers (I had opted for Tailored Shorts with a belt and a fitted shirt) whilst I understand rules are rules, at no point were we advised of this condition ( the restaurant reception staff had let me through and we’d ordered drinks at the table!). We have suggested that there should be an information sheet left in the room for future guests.

Partner

10/10

Exceptional

28 Aug 2024

Leonora

This is an amazing small hotel inside the big hotel. All the amenities are beautiful with an impeccable service. All rooms are overlooking the ocean. There was an easy beach access from the pool area. We also had full access to the spa. Our room was very comfortable with sliding separating if the sleeping area from the sitting area. Overall, fantastic choice for a relaxing adult vacation.

Leisure Partner

6/10

Pleasant

13 Feb 2023

Keith

Not worth the extra money - too many small issues

great spot and Salombe adults only as part of much larger Anthelia hotel is the concept.

On the plus side the staff were exceptionally attentive. However we reported our TV not working effectively (poor signal making it unwatchable). It was alledgedly fixed but the fault was still the same. We found the mattress to be exceptionally firm. We passed feedback and they then fitted a mattress cushion which did then make it acceptable. However it was only by chance we passed feedback. It would have been nice if it was offered as an option upon check in. Interestingly my father stayed here 10 days before and had similar issues with their TV

We had an issue with the massage not being the one we selected and then there was a debate needed to overcome the flipant reason for this being given

It was nice but at close to £600 p/n B & B it did not feel it was worth it. For example there were no daily delivery of fruit in our room that we have experienced in similar priced hotels

Overal it was OK but as my headline suggests I did not feel it was worth the money in an area where there is alot of choice. However thanks to the staff as mentioned earlier

Partner

8/10

Excellent

14 Dec 2020

Verified traveler

Wouldn't stay again - try Abama or Bahia Del Duque

The Grand Salome is a section of the Iberostar Anthelia. You arrive and have to checkin through Anthelia. On arrival there was no-one to take suitcases and valet the car and we waited half an hour to checkin (the checkin area was chaos). We also didn't get the room we had requested. Not what you expect when paying 500+ euros per night.

It has a separate breakfast section serving a la carte (Mirador) although we didnt use this as we were allocated a 7.30 am breakfast slot. The lunchtime bar/restaurant is very good. In the evening all the restaurants we used were Anthelia (nothing open in Salome)

Restaurants, staff, room and Grand Salome pool area were very good but the hotel made a very bad first impression.

We wouldn't stay here again. When paying this sort of money I would revert back to the Abama or Bahia del Duque, where we have stayed previously.

Partner

8/10

Excellent

17 Dec 2018

Verified traveler

Amazing 5 star adult only hotel within an amazing 5 star hotel. Perfectly situated with a few minutes walk of superb classy bars and restaurants. Must surely be the best of all the hotels in Costa Adeje. Spotlessly clean, very well maintained, great room facilities, best breakfast choice and Salome guests can have a la carte breakfast and or buffet too. Our only grumble was the big outdoor hottub sprang a leak and was out of service for 4 days and the service from the butlers was hit and miss. Otherwise one of the best holidays ever.

10/10

Exceptional

30 Jul 2017

Gunnar

Perfect

Just the perfect place for total relaxation

Partner

10/10

Exceptional

15 May 2017

M & C

We would recommend this hotel without reservation

The staff can't do enough for you. The hotel is a small boutique inside a larger 5 star hotel that is family friendly. Food is great at the Portofino Restaurant in particular. The only observation we would make is that the wine list is limited and not very descriptive.

If you want to have a relaxing break and be pampered to excess come here.

Partner

6/10

Pleasant

18 Apr 2017

mark

Pretends to be a 5* hotel

Inconsistent service, sometimes very good sometimes utterly poor

10/10

Exceptional

21 Feb 2016

Verified traveler

Fabulous stay

Everything we could wish for. The hotel was perfect and we felt totally pampered.

10/10

Exceptional

11 Jan 2016

Fran

Amazing hotel. Every aspect is first class.

Our second visit to this hotel and we are already booked to go back at New Year. From the minute you arrive you are made to feel very special. Nothing is too much trouble for the staff at Salome. They do everything in their power to make your stay as comfortable and enjoyable as possible.
Food at hotel is plentiful and very good. New addition this year was Sea and Soul restaurant which was amazing.
Beds in the rooms are extremely comfortable and they now offer a pillow menu which is a great idea.
The pool bar at Salome is extremely popular at lunchtimes offering a varied menu of good quality snacks and meals. Special mention to Richard who works in the pool bar he gives an excellent service to guests and was sorely missed on his days off.

10/10

Exceptional

12 Feb 2015

Poula

Adult only luxury

Super stay with very attentive staff. Only slight criticism is the music in the bar upstairs is very similar and not very good.....but then we went elsewhere in the hotel.

Partner

10/10

Exceptional

30 Jan 2015

Verified traveler

Excellent adult only hotel.

This hotel is excellent, for accommodation, food and location next to the beach and close to shopping centre. All the staff are fantastic, could not fault it in any way. Will be going here again.

8/10

Excellent

31 Oct 2014

jake

Heavan

We had a great time at Iberostar Grand Salome, everything about it was top class. A great way to spend quality time with a loved one. Would we go again yes without a shadow of doubt. Loved the Cava through out the day and afternoon coffee and cakes. The sun loungers were the best ever so comfortable.

Partner

10/10

Exceptional

12 Aug 2013

Verified traveler

Excellent relaxing quiet hotel

Very relaxing holiday due to the fact that the staff, food, drink and accommodation was excellent. There was nothing to worry about as all so positive.

6/10

Pleasant

23 Dec 2012

John

Highlights and Lowlights

Staff were attentive and responsive.
But :
- Don't eat the breakfast patisseries / bread, the birds are likely to have had their fill before you.
- Mattress not very comfortable.
- 'Activities' reception manned by only one person so be prepared to wait a long time or try again later if an option.
- If you hire a car, be prepared to get lost trying to find way back to hotel

10/10

Exceptional

23 Nov 2022

Matti

Great \"small\" hotel feeling

Great small hotel inside big hotel. Relax and upscale hotel.
Definitely worth of money, but lot to improve on food & beverage sector - not in line with hotel standard.

Partner

6/10

Pleasant

22 Sep 2020

Rebecca

Parkplätze sind stark beschränkt. Wir hatten oft keinen und uns wurde gesagt wir können das Auto auf einem Kiesplatz abstellen. Zu Fuss sind es 15min...! Ob es dort wirklich erlaubt wäre wissen wir nicht. Ein Absolutes NO GO für ein 5 Sterne Haus!

Partner

10/10

Exceptional

20 May 2019

Verified traveler

L’amabilité et la disponibilité de tout le staf, la propreté et le calme de l’hôtel

Leisure Partner

10/10

Exceptional

17 Mar 2013

Hermann

Traumurlaub

Traumhotel; Traumservice; es hat alles 100% ig gestimmt

8/10

Excellent

03 Oct 2011

Юрий

Iberostar Grand Hotel Salome

1. Не все работники отеля стремятся понять не очень хороший английский, а русскоговорящий работник отеля один.
2. Не высокий уровень обслуживания официанткой на завтраке на летней веранде. Это не способствуюет формированию хорошего утреннего настроения.
3. Информация на русском языке в отеле отсутствюет, хотя русскоязычных отдыхающих много.
5. Прилегающий к отелю пляж (муниципальный) - откровенно грязный. Был не приятно удивлен.
6. Во всем остальном вполне прилично.