Name: Iberostar Selection Sábila - Adults Only
Address: Avenida Ernesto Sarti, 5, Costa Adeje Tenerife, 38679, ES

10/10

Exceptional

22 Jul 2026

Anthony

I would return to this resort in a heartbeat. The service was remarkable, the entire resort is very clean and well maintained. The buffet assortment was incredible. Access to the beach was super convenient. We booked Star Prestige and it was well worth the value.

10/10

Exceptional

25 Jun 2026

Bryan

Loved my stay here! I will be back to Tenerife!!

Friends

10/10

Exceptional

13 Jun 2026

Yi Jun

Clean room, staffs are very helpful. Swimming pool is big and parking is convenient

Partner

10/10

Exceptional

09 Jun 2026

Mark

Had a very relaxing break here. Lovely surroundings. Amazing food. Very friendly staff. No kids which is nice for some well need peace and quiet for a change!

Partner

10/10

Exceptional

02 Apr 2026

Drusilla

We recently spent 4 days and 3 nights at the hotel and had a genuinely relaxing stay.

From arrival, the hotel felt spotless and very well maintained. Cleanliness is clearly a priority throughout. Breakfast was a real highlight, with a wide variety each morning that delivered on both quality and choice.

The room was comfortable, with a firm bed and supportive, good quality pillows that made it easy to sleep well. Poolside time was stress free as reserving sunbeds was simple. We also enjoyed a massage at the wellness centre, which met expectations and is well worth trying.

The staff were consistently friendly and helpful, always available when needed and quick to assist.

The location is excellent. It is easy to walk around Costa Adeje, with Fañabé Beach just a short stroll away and plenty of restaurants, anctivities and shops nearby.

A few minor downsides. The cocktails were decent but could be improved. Smoking and vaping are limited to designated areas. The elevators can be slow during busy times, and the in room TV is a bit outdated without screen mirroring and shows are charged at 3 euros if you’re interested to watch any on the tv.

Overall, a very enjoyable stay despite a few minor downsides

Partner

10/10

Exceptional

14 Feb 2026

Robert

Very clean with very nice staff.

Leisure Family

10/10

Exceptional

27 Jan 2026

Lee

The staff throughout the hotel were so friendly and pleased to help
Everything was clean and the food was excellent with an amazing choice at all meals

Partner

8/10

Excellent

10 Jan 2026

Catherine

The hotel is really nice. Clean rooms beautiful water views. The area is really central but a bit tacky - lots of pubs, restaurants and bars with neon signs. The playa Del Duce area is much nicer.

Leisure Friends

6/10

Pleasant

27 Dec 2025

Michael

Room was ok but a bit dissapointing for a 5 star = the bathroom toiletries were like any other Hotel in plastic bottles some were hard to us pressing down on the bottles to release the soap glad I took my own /also no waste bin in the bathroom. Had to ask for milk for the fridge although some people went out to buy it, surely for the price paid they should have been checked daily - the food was also only warm - not a lot of vegetables except Christmas day, there was a good variety of food for different nationalities who staid there -also having to pay for water with your evening meal? Nice looking hotel but also came with various problems

Leisure Partner

10/10

Exceptional

15 Dec 2025

Anna

Amazing

8/10

Excellent

09 Dec 2025

George

Great facilities, lovely staff at checkin.

Two small issues though. Cockroach scuttled under the bed when we entered the room, so better checking required.
Also one of the reasons we booked through Expedia was the inclusion of a free bottle of wine, welcome drinks and a food voucher.

We only received the welcome drinks. Although these were appreciated and the welcome was warm.

Leisure Partner

10/10

Exceptional

04 Dec 2025

Emma

Excellent facilities, food and staff.

Partner

8/10

Excellent

22 Nov 2025

Nadia

Clean comfortable room

Partner

10/10

Exceptional

19 Nov 2025

Tyron

Beautiful hotel. We’ll definitely be back soon.

10/10

Exceptional

06 Nov 2025

Rachel

So much thought has gone into the running of this hotel. Right from the moment we arrived we received fantastic attention from staff, all of whom were cheerful, helpful and caring.

Our room was amazing, with a huge bed and magnificent view. Absolute comfort was ensured.

Food was delicious, in great quantity and with various cuisines. We went for the fully-inclusive package and wouldn't hesitate to do that again.

The pool was inviting and we appreciated the ease and stress-free management of booking sun-loungers!

Leisure Family

8/10

Excellent

05 Nov 2025

Zoe

Nice view, big pool, very good selection of wines

Leisure Family

6/10

Pleasant

18 Oct 2025

Ivan

Great service & good hotel
Do not book a partial sea view room it’s a con , I paid extra & couldn’t see the sea

Partner

10/10

Exceptional

09 Sep 2025

Remco

Excellent hotel, only thing to improve is a bit of clarity around room service. For example a menu etc

Leisure Partner

10/10

Exceptional

02 Sep 2025

Denise

The hotel was amazing! This was

8/10

Excellent

07 Aug 2025

Chas

The property was 5 star adults only. But its grounds were limited and its rules were unnecessarily restrictive. For instance we paid for a late checkout to 2.00pm. But we couldn’t have our all inclusive available during that time. We could also not have any al a carte dining during the 5 days we stayed whereas when we go to Sandals, the AI Is available right to the time of leaving the hotel.

Leisure Partner

10/10

Exceptional

02 Aug 2025

Jackie

The hotel was awesome with lots of amenities on offer. Loved that they have their own app where you could reserve your sun bed for the day. All-inclusive was offered on arrival which I paid for, however, I only ate 3 times in the restaurant so feel it was a waste of money, as I was out a lot of the time on excursions. There are heaps of places around to eat at your own leisure and a lot cheaper. Room was clean, staff were friendly and helpful.

Leisure Self

10/10

Exceptional

30 Jul 2025

Verified traveler

Will be back!

I came for a short break. Convenient hotel, great location, good food options, the gym had everything I needed and the area around the pool was relaxing. Staff are all very friendly as well.

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

Karen

Fabulous Holiday

We had a fabulous stay. Lovely clean room & comfortable beds.
The food was amazing and beautifully arranged with so much variety.
Staff were very friendly and helpful. Check in was very welcoming.
The entertainment at night was great! Would love to come back.

Partner

10/10

Exceptional

21 Jun 2025

Brian

Fantastic value for money.

Friends_and_family Family

10/10

Exceptional

15 Jun 2025

Rebecca

Very tidy and lovely hotel. Really lovely staff as well. Best hotel I’ve stayed in!

Leisure Partner

10/10

Exceptional

29 May 2025

Daniel

From the moment we arrived all the staff made us feel so welcome. This continued throughout the whole stay. The hotel is immaculately maintained and the staff polite, friendly and always on hand to help. The pool is a great temperature and the feature of booking sun beds means there’s always a lounger available.
The place is quiet and relaxing with food to suit everyone. There’s a great art gallery and small market stalls with local sellers with handmade or quality items.

Leisure Partner

10/10

Exceptional

24 Apr 2025

Sophia

Love everything about this hotel. 4th visit and improvements just keep making it better!

Leisure

10/10

Exceptional

24 Mar 2025

Nita

Great location! Amazing breakfast & pools onsite. Choose adults only and enjoyed how they cater with arts and fab entertainment for guests.
Lovely ambience and eco friendly values! Second time we visited and will be back.

Leisure Partner

10/10

Exceptional

24 Mar 2025

Julia

great hotel

excellent stay , great hotel , fantastic staff , clean and great breakfast . prestige was really good and the free bar was great .

Partner

10/10

Exceptional

03 Feb 2025

Siobhan

A gem

Amazing hotel. Right beside the beach and restaurants. Lovely staff who are friendly and helpful. Great doorman too who is joyful.

Friends_and_family Friends

10/10

Exceptional

26 Jan 2025

Verified traveler

Great way to avoid the worst of the British winter

Great place to spend a few days. Fantastic staff and well thought out privilege class of hospitality. Great breakfasts and a fun pool with free ice creams handed out if you’re lucky. Costa Adeje doesn’t have a lot to recommend it but this hotel is a standout

Partner

10/10

Exceptional

21 Jan 2025

Kirsty

Lovely hotel just a couple of minutes from the beach. The sea and sunset views by the outside bar are lovely.
The staff are amazing and can’t do enough for you. Rooms are big and really comfy and clean.
Breakfast was fab, with different options each day too.
It’s a shame that there are so many areas of sunbathing / pool that you can’t access unless you have priority / premium access. But that’s a minor thing really.
Would happily stay again.

Leisure Partner

8/10

Excellent

10 Jan 2025

Catherine

The hotel is a delight, incredibly clean and the staff are friendly. The pool area was pleasant.
The only downside was they offered Expedia Gold VIP perks at booking but it proved difficult to get the perks at the hotel.

Leisure Partner

10/10

Exceptional

24 Nov 2024

Brian

Great Hotel

Great hotel, well appointed, spotlessly clean, staff great, attentive and friendly.

Partner

10/10

Exceptional

22 Oct 2024

NORMA

Fabulous hotel with great air-con and pool temp

We had a wonderful 2nd visit here.

Pros-

* Andrew and Aimara in the animations team are fantastic! We loved their daytime activities, especially the aquacise, glass jewellery making and sangria workshop.

*The weather in Tenerife is lovely. As someone who has pale, freckly skin I appreciated the reliable air-conditioning in our bedroom, and all the parasols at the pool. It was also a delight that the pool was nicely heated every day.

*Vero in the omelette station works so hard and greets very customer with a good morning, then a delicious omelette.

*Almost all the hotel staff are very friendly and professional. The folk in reception, the cleaners, the pool attendants are all brilliant!

*At the pool, staff occasionally bring round free icecream or drinks. This was much appreciated!

Cons-

*At times staff take away glasses which are not completely empty from the poolside or bedroom, when the guest is not there. Many customers are all-inclusive, but we are not, so didn't appreciate coming back from a swim to find our half finished drink had gone.

*The price is off-putting. It cost us almost 3000 euro for 11 days. We will return, but not for another couple of years as it is very expensive.

*The Gourmet Market set-up is still a bit confused. We had to speak to 4 or 5 servers on both occasions when we were there, to get what we had ordered.

All in all though, we absolutely loved our holiday at the Sabila, and throughly recommend it!

Partner

8/10

Excellent

17 Oct 2024

Randi

Our stay in a’ adult hotel

There where cockroaches in our room.
We told the frontdesk about it.
We think they took Care of it pretty fast,but dit not tell us about it.

Friends_and_family Friends

10/10

Exceptional

01 Sep 2024

Andrew

Food in the buffet restaurant was superb

Leisure Friends

10/10

Exceptional

26 Aug 2024

Brandy

5 Star Experience

10/10

Exceptional

26 Jul 2024

ALED JOHN

It was lovely, especially the staff who were all very nice

Leisure Family

6/10

Pleasant

08 Jul 2024

Verified traveler

Iberostar Sabila

Ok stay, not 5 star. Preferred it’s sister hotel round the corner Iberostar Anthelia more comfortable free parking.

Business

10/10

Exceptional

07 Jul 2024

Savannah

Loved the hotel, beautiful and the staff was very friendly and welcoming. Breakfast was great. Only complaint is I didn’t find the bed to be very comfortable but wouldn’t stop me from going back

Leisure Partner

10/10

Exceptional

28 Jun 2024

Olakunle

A nice hotel i would say and not a resort. The all inclusive for the food didn't have a lot of options, they serve the same thing almost everyday, so i wouldn't recommend doing the all inclusive but overall it was a nice place. They gave me a tablet to give them a review about my stay while i was there, which i did include some things i wished they could've done better, and to my surprise they reached out to me when i went for dinner. This really showed thdey cared about there customers and that's why they are getting my 5 stars.

Leisure Self

10/10

Exceptional

02 Apr 2024

James

The Iberostar Sabila was a fantastic hotel. We (a couple, mid30’s) stayed for a week and it was well worth it.

We got the all inclusive package, and also a sea view.

The sea view room was amazing. Beautiful, light room with amazing views out to sea and also overlooking the pool area.

All-inclusive felt worth it. This allowed unlimited food from the main restaurant and drinks from the various bars.

All meals had great variety. One of us is vegetarian and always had plenty of options which was appreciated. Breakfast options varied from cereals, pastries, freshly cooked omelettes, and various other cooked options.

Lunch and dinner had plenty of variety too, and the options changed up most days. There was always a fresh pasta and pizza station, always some sort of grilled meat and fish cooked fresh on demand too, alongside a huge variety of other options (including tons of desserts).

In hindsight, I may have gone for half board and we often found ourselves away from the resort at lunchtimes, but we made use of the lunch when we were around.

Worth noting we did not upgrade to star prestige. No regrets. The main benefit that we could see was other people knowing you were ‘star prestige’ but didn’t really see anything tangible.

Other points …

Super clean throughout. All staff were so helpful, everyone spoke great English and also were encouraging with our pretty terrible attempts at Spanish!

Running out of charactersnow so will finish by saying- highly reccomended

Leisure Partner

6/10

Pleasant

31 Mar 2024

Helen

Not 5 star and not worth the money!!!

Drinks (except cocktails), service and rooms all great but the food. It’s a major let down and frankly, I have no idea how it can get an awarded 5 star status.
Bougaville, which is 4 star had much better food and selection.

Everything is of course subjective but this is, imo opinion, should be 4* and lower cost.

We eat out 3 nights out of 4, and when you’re paying as much as this place costs, it was more than a little disappointing…

Partner

8/10

Excellent

16 Mar 2024

Ian

Excellent

Excellent hotel in the middle of a tacky town . Looks brand new . Everything great apart from the coffee at breakfast !

Partner

10/10

Exceptional

12 Mar 2024

Gillian

Excellent location, fantastic food, the best service we have experienced in a Hotel to date. The staff are what make this Hotel excellent, they are friendly, attentive and can not do enough for them. We upgraded to all inclusive on arrival for a discount and it was so worth it. Premium drinks and delicious food. Highly recommend a stay here.

Leisure Partner

8/10

Excellent

06 Mar 2024

michael

My wife and I had a brilliant holiday until the last few days. Then ruined by food poisoning!!
Several other people had the same problem. We stayed half board . The problem possibly caused by evening meal being available between 6.30 and 9. Buffet style with food semi hot being left out for several hours. The journey home a complete nightmare.The catering needs a complete overhaul.

Leisure Partner

10/10

Exceptional

20 Feb 2024

Nita

Very friendly and attentive staff.
Eco friendly.
Fantastic breakfast.
Great daily activity and entertainment programme especially Andrew
Great sea views and lovely room

Leisure Partner

6/10

Pleasant

20 Feb 2024

Brittany

The property was very clean and very easy to navigate to. The buffett for breakfast and dinner had a lot of options. The negative to the property was that upon check-in, aside from not receiving our welcome drink, there was no explanation or overview of the property given. The restaurants and their offerings and location were not given. I am a platinum member with discount benefits and various amenities that were not given or received. After inquiring three times, upon checkout a member of the staff finally tried to assist us. Dave, the valet was the kindest staff member.

Leisure Partner

10/10

Exceptional

04 Feb 2024

Bjargey

Great location and hotel, would love to stay there again.

Business Self

10/10

Exceptional

22 Dec 2023

Jamie

We loved our third stay at the Iberostar Selection Sábila. The resort is excellent, breakfast is unbelievabley amazing with a wide variety of fresh options. The pool is great and we especially enjoyed the animation team, Maggie & Sara, who led us every day in a fun water zumba activity. They were a lot of fun and made our stay even more enjoyable. We also did a great workshop with them and learned how to make our own Canarian mojo sauce. We are already planning our next trip back!

Leisure Friends

10/10

Exceptional

21 Dec 2023

Emmanuel

The hotel is amazing. Probably one of the best in south Tenerife after visit many of them. The cleanliness, modernity, luxury and a beautiful pool will make you very happy during your stay! I will come back for sure

Business_and_leisure Friends

10/10

Exceptional

11 Dec 2023

Rahmatulai

Iberostar Sabilla - Birthdaycation

Stayed at this hotel 4 nights.
From arrival check-in was seamless.Welcome drinks,the hotel was absolutely spotless. Loved the interior decor and layout,lots of chill out areas all round the hotel.
The room was very clean, comfy bed and modern bathroom. Mini bar. The option to clean room every day by leaving card on bed.
Lifts very efficient never waited more than a minute.
Breakfast get ready to be spoilt with a variety of choices a tip handed to me by another guest, walkaround the foodstation before making your selection. I tried something new each day.

Poolside enough beach chairs to go round bar by pool.
There is a beach less than 3 mins with access from the hotel and Mc Donald's just on beach front. (We found out on the last day)

Check the board to see Entertainment and activities.
Spa Treatments I took advantage of this which gave me full exclusive access to a pool side and jacuzzi as well as Steam and Sunar room. The full body massage was worth every penny.

I had Partial Sea View with additional perks from my silver membership, I had 30 Euros food voucher and bottle of wine. To top it up as Birthday Trip the hotel gave me a bottle of Cava.

For content creator lots of inspiration and space to create amazing shots and reel.

The website photos does not do it justice it is a much better Wow factor in person.
The staff were very polite and always willing to help. Reception staff attention to detail on point.
Overall experience good definitely will be returning.

Friends_and_family Friends

10/10

Exceptional

06 Dec 2023

David

Great location on promenade, buffet is impeccably maintained and staff are continually cleaning everywhere, thoroughly!

6/10

Pleasant

01 Dec 2023

Colm

It was sold as a five star hotel, but the room, bathroom, dining, pool area were just about three star. Quite disappointing.

Leisure Partner

6/10

Pleasant

29 Nov 2023

Matti

Style of the hotel was not to my taste

Leisure Partner

4/10

Poor

07 Nov 2023

Verified traveler

Disappointing

This is not a 5* hotel. More like 3* at best. Food at the buffet was consistently good, however, I would have preferred alternative options, so I didn't have to eat breakfast, lunch, and dinner there every single day. Food at the pool bar was not included in all-inclusive rate, and there was no poolside drink service. This is quite a sleepy resort, so we ended up going off-site every night for entertainment, which was an unexpected expense. Rooms are very small, and housekeeping did not replenish bathroom or mini bar items. At check in, the room I had booked was unavailable, and I was told I would have to pay extra for the upgraded room that was available. Neighboring hotels have loud, late-night music blasting making it hard to sleep.

Friends_and_family Friends

10/10

Exceptional

29 Oct 2023

Maciej

The property was very clean and well organised.

Leisure Partner

8/10

Excellent

15 Oct 2023

John

Breakfast Buffet very good. Outside drinks areas easily found, quiet and in the shade.
The pool is not suitable for swimming, only as a paddle pool, however, it is large.

Leisure Friends

10/10

Exceptional

05 Oct 2023

Christian

Great place, highly recommended

Leisure Family

10/10

Exceptional

22 Sep 2023

Ian Jonathan

Fantastic hotel!

10/10

Exceptional

18 Aug 2023

Rachel

The hotel is amazing, I can’t fault it at all. My sister and I booked breakfast only and star prestige which was perfect. The breakfast options were vast and varied and we had and dinner outside. Star prestige is great if you can afford it, self service open bar at the rooftop pool area and the downstairs pool, snacks, sandwiches and pastries, allocated sunbed areas by the pool, and some cocktails at the pool bar. The pool area was lovely and relaxing. The staff were friendly also.
I would definitely stay again.

Leisure Family

10/10

Exceptional

12 Aug 2023

Ferat

👍

10/10

Exceptional

01 Aug 2023

florin

All was perfect except the staff cleaning the rooms in the morning. Very noisy, couldn't have a long lying like I normally do when holiday. Maybe I should have asked them to keep the noise down but they're all hardorkers and I didn't want to upset anyone. Apart from that, I will be going back to the same hotel. Very beautiful.

Leisure Partner

10/10

Exceptional

18 Jul 2023

Jamie

This was my 3rd time at the Iberostar Selection Sábila and it was excellent as always! Love the hotel, the pool, the wonderful breakfast and the super helpful and attentive staff! Griselda was on point at the pool and the Animation team made the stay even more memorable with daily water dance parties and evening events. We loved it and are already booking to come back again in December!

Leisure Partner

6/10

Pleasant

24 Jun 2023

Anthony J

Most of the staff was friendly. There were several individual staff members that were rude and not accommodating. The door handle on my room was broken and it took 4 times to “somewhat” fix. The shower door would not fully close and after every shower, the floor was soaking wet. I brought to their attention on multiple occasions and it was not fixed. Also, my room was across from the ice maker, it was absolutely irritating to be woken up all night by the sounds of this. Average at best overall experience for the money.

Leisure Self

10/10

Exceptional

22 Jun 2023

Verified traveler

Sabilia - fab

Beautiful hotel, excellent service from all staff, friendly, polite and attentive. The room was lovely had everything you would need with one exception, no kettle, there was however a coffee machine. All areas of the hotel are spotless, great pool area plenty comfortable sun beds. Will visit again

Friends_and_family Friends

10/10

Exceptional

29 May 2023

Janell

Beautiful property and very friendly staff.

Leisure Partner

10/10

Exceptional

23 May 2023

Ian

Sabila week.

Very enjoyable week at Sabila. Switched from b and b to all inclusive on first day after seeing choice in buffet which was very good and varied. Great pool area, bar, entertainment. Clean comfy room. Excellent staff.

Partner

10/10

Exceptional

14 May 2023

Matthew Graham

Hotel is fantastic. Staff were amazing. We paid for Prestige upgrade which is worth it for the rooftop swimming pool and self serving bar. Hotel was busy but never felt overcrowded. Lovely food with lots of choices. Hotel is a short walk to a lovely beach with volcanic sands and some bars amd restaurants. Can't wait to go back.

Leisure Partner

4/10

Poor

21 Apr 2023

Andrew

The hotel is classed 5star and may be it is outside your room.

The room was VERY basic and VERY small. The view was the balconies of the hotel opposite, illuminated until the early hours (funny when you seem to be so concerned about sustainability!) No privacy. The decor is budget plastic. Overall we found it extremely overpriced.
Better hotels with better rooms.

Leisure Partner

8/10

Excellent

04 Apr 2023

Karen

Hotel was lovely , clean wonderful smell.
Had to ask for Expedia vip packages which were due to me
Eg bottke if wine, free cocktail etc

Leisure Family

4/10

Poor

17 Mar 2023

Ian

Hotel crowded and noisy in unattractive overdeveloped location. Too many people around the pool and few (if any) loungers available after towels place on them before breakfast. Swimming pool mostly shallow and unsuitable for swimming. Food and drink grossly overpriced. A bit of a scrummage for breakfast buffet. Communal areas like an airport lounge. Very disappointing.

Partner

10/10

Exceptional

05 Mar 2023

Elaine

Wonderful experience and loved the entertainment and surprises. Second time there and I’ll be back. My friend was very sick before check out and they couldn’t have been more accommodating. Amazing service and it smells flipping great ha

Leisure Friends

10/10

Exceptional

28 Feb 2023

Kate

Lovely hotel, friendly and the best breakfast and dinner selections.

10/10

Exceptional

07 Feb 2023

Nicolas

Great

great place, great staff, food is amazing, loved everything about this hotel

Partner

10/10

Exceptional

06 Feb 2023

Remco

Lovely hotel, clean and friendly staff. Beach at the doorstep

Leisure Partner

10/10

Exceptional

30 Jan 2023

Erica

Absolutely amazing stay ! Beautiful hotel , beautiful amenities , easy to get eveyrwhere . Staff was amazing ! Would HIGHLY recommend !

Leisure Friends

10/10

Exceptional

22 Jan 2023

Kristinn

Great staff

Staff was very friendly and helpful

Partner

10/10

Exceptional

12 Jan 2023

Terry

The hotel staff were very friendly, they could not do enough for us. The place was spotless with amazing food!! Would definitely stay here again ❤️

Leisure Partner

10/10

Exceptional

31 Dec 2022

Paul

Xmas 2023

Very relaxing stay a great Hotel - great facilities and location and very friendly and helpful staff will definitely return again

Friends_and_family Family

10/10

Exceptional

27 Dec 2022

Chialin

One of the must Stay at Costa Adeje

What a nice stay. Fantastic hotel will definitely come back.

Worth paying a bit more for Star Prestige option. Hotel staff friendly everywhere and full of activities, options and services in the hotel during our stay.

The Xmas dinner was just amazing, even the gourmet market offers better food than restaurant outside near the beaches.

We had towel change and room clean twice per day, very comfortable and gives you the freshness when back from dinner...

Partner

6/10

Pleasant

13 Dec 2022

Sumitra

V good but overpriced

My husband and I stayed in this hotel for 3 nights found it was extremely noisy staff were friendly but did not tell us that we need to book the workshops
Hotel was clean but shower water was coming out
Beach access was not great
Pool and area was extremely clean
Gourmet market had dinner squid was over cooked not happy
So it had its pros and cons but I won’t be coming again
I am sure there are other hotels for this price
Really enjoyed the workshops
Carmella was friendly and helpful
Side sea view not good
Beautiful sunset from pool area
Breakfast was very rushed and too many people

Partner

8/10

Excellent

27 Nov 2022

Sharon

Great service. Can't be faulted.
But..
Cramped pool area for those not paying for prestige.
Limited food options on AI

Leisure Partner

10/10

Exceptional

27 Sep 2022

Rafael

Excellent hotel

Leisure Friends

10/10

Exceptional

14 Sep 2022

Richard

Excellent hotel, very attentive staff

10/10

Exceptional

05 Sep 2022

Ioana

The food was amazing ❤️ and everyone was super friendly.

Leisure Partner

10/10

Exceptional

03 Sep 2022

Andrei

pro: clean, location, food options
cons: small garage, lack of parking space when you arrive to check in

Leisure Self

2/10

Poor

30 Aug 2022

Jacob

I have waited to submit this review, hoping that I could come to a resolution with this hotel. My husband and I had good experiences with Iberostar before (but never had an issue we needed customer service for). However, this trip he got food poisoning from the resort. We ate only their food there for the 48 hours before. I am a physician and understand that this happens. However, when I went to talk to the manager about a refund for my husband's breakfast they refused and stated there was no way to get food poisoning from their hotel. They stated it was a virus and I would get it too. I found this insulting as a physician. My husband had profuse nausea and vomiting that lasted from 2 PM to 10 PM and ruined our last day in Tenerife. I never did get sick. Very classic food poisoning. I was simply asking for about 15 euro refunded back. Since then I have spent the past month trying to resolve this issue. I have spoke to several managers and now they have sent me to their lawyer. Apparently my breakfast reimbursement for a whole day ruined is too much to ask for. How pathetic.

In summary, Iberostar hotels have good resources. HOWEVER, absolutely TERRIBLE customer service. We will not be going to an Iberostar again and I wouldn't recommend one to anyone.

Leisure Partner

10/10

Exceptional

31 Jul 2022

Jo-Anne

Excellent stay . Had a superior sea view and very noisy on a night but usually stopped by 11:30pm
Also would have like a long mirror in the bedroom , other then this a beautiful hotel with beach access. Ideal for couples.

Leisure Family

8/10

Excellent

27 Jul 2022

olga

.

Leisure Family

10/10

Exceptional

18 Jul 2022

Andrew

Fantastic stay at an excellent hotel

Amazing stay at amazing hotel. The hotel and ground were spotlessly clean and all staff very friendly.

Only slightly negative comment is that there should be more waiting staff in the pool area

Friends_and_family Family

10/10

Exceptional

16 Jul 2022

Fahima

Excellent adult only hotel. Fantastic service and would highly recommend

10/10

Exceptional

28 Jun 2022

Callum

Beautiful hotel and great staff. Food was amazing.

Leisure Partner

8/10

Excellent

13 Jun 2022

Kevin

Firstly, this is a wonderful hotel, which is why we will return again. However, a couple of incidents prevented it from being a perfect trip. (1) We paid for the Prestige upgrade, to add the comfort of the Prestige area to our holiday. However, they have changed the rules to not allow access until 9am now. This causes the situation where everyone has to queue to join the mad rush for the sunbeds. The crazier people were queing

Partner

10/10

Exceptional

11 Jun 2022

Chelsea

Amazing

Leisure Partner

10/10

Exceptional

05 Jun 2022

Mary

Amazing hotel

Amazing what a fabulous hotel. The staff all friendly and welcoming. The food was excellent, choice and plentiful with show cooking and many items cooked to order. Rooms were very comfortable with tea/ coffee tray complementary which is unusual here in Tenerife. Pool lovely heated too and plenty of sunbeds. Would I go again, you bet can't wait. Definitely lives up to its 5 star.

Partner

10/10

Exceptional

14 May 2022

Brian

break in the sun

this is a well located (beach side) hotel with excellent facilities (pool, breakfast, rooms etc). the staff are super friendly / helpful and cannot do enough for you. the surrounding area gives access to excellent walks along a flat promenade which will suit all. there were some problems (no hairdryer in room) but these were quickly resolved. cannot speak highly enough of the staff - great breakfast

Partner

10/10

Exceptional

12 May 2022

David

Quality hotel 5⭐️ Hotel very close to beach

An amazing hotel, nothing was ever too much to ask for always plenty of towels, pool towels, very clean. Food very good and excellent selection of drinks. We upgraded to star prestige and was definitely worth it. We will definitely be back again.

Partner

10/10

Exceptional

01 May 2022

Carol

Particularly pleasant staff - in the restaurants, inside bars, pool bar and reception. We really enjoyed our stay in this lovely hotel.

Leisure Family