Name: Hyatt Ziva Jardín Tropical Tenerife
Address: Calle Gran Bretaña, S/N, Costa Adeje, 38660, ES

Hyatt Ziva Jardín Tropical Tenerife

Tenerife · Spain

Calle Gran Bretaña, S/NView location

100 reviews shown

10/10

Exceptional

22 Jun 2026

Charmaine

We have just returned from a fantastic week at Dreams Jardín Tropical and cannot recommend it highly enough.
From the moment we arrived, everything felt effortless. The hotel is absolutely beautiful, with stunning architecture, lush gardens, and breathtaking views of the Atlantic. The location is perfect, close enough to the marina, shops, and restaurants, while still feeling peaceful and relaxing.
We stayed as Preferred Club guests, which added an extra touch of luxury to the experience. The exclusive lounge, dedicated areas, and enhanced service made our stay feel even more special.
Our room was spacious, immaculately clean, and very comfortable, with everything we needed for a relaxing holiday. Housekeeping did an excellent job throughout the week.
The food exceeded our expectations for an all-inclusive resort. There was a great variety of high-quality options at every meal, and we enjoyed every restaurant we tried. Breakfast overlooking the ocean was a particular highlight. The drinks selection was also excellent, with premium options available and attentive service throughout the resort.
The pool areas are beautiful, especially the iconic lagoon-style pool overlooking the sea. There were always plenty of comfortable sunbeds available, and the atmosphere was relaxed without ever feeling crowded.
What really made the holiday stand out was the staff. Every member of the team was friendly, professional, and genuinely committed to ensuring guests had a wonderful stay.

Family_with_children

10/10

Exceptional

15 Jun 2026

Amanda

We visited as a family and loved the resort. The rooms were clean and well-maintained. The staff were helpful and resort amenities were fantastic. Location provided great access to beaches and boardwalk as well as restaurants and stores.

Family_with_children

10/10

Exceptional

04 Jun 2026

Nicole

Really lovely hotel. Great drinks on the all inclusive package and some very nice staff.

Friends

10/10

Exceptional

02 Jun 2026

Alexander

Lovely hotel one of my favourites

Self

10/10

Exceptional

30 May 2026

Katherine Mary

Exceptional hotel - amazing facilities.

Family_with_children

8/10

Excellent

20 May 2026

Jean-Luc

I am staying at the Madrid Marriott Hotel Princesa Plaza and the breakfast is far way better than at Tropical. My wife was happy with everything except the breakfast buffet. My son got sick, so he stopped eating breakfast. Definitely the breakfast buffet does not meet the standard of such high quality resort. Please take advice from the Marriott Hotel.

10/10

Exceptional

19 May 2026

Brice

Wow, beautiful landscaping, lots of loungers, friendly staff. Absolutely clean and well maintained. Perfect location

Partner

10/10

Exceptional

17 May 2026

Steve

Everything from when we arrived to when we left was awesome. The most relaxing week away. The quality of the food and drink was exceptional. We will certainly be returning. Well done to all the staff

Partner

10/10

Exceptional

06 May 2026

Shruti

Brilliant experience. Very friendly staff. Views of the ocean and location were excellent. Breakfast was scrumptious (special thanks to the chef at the omelette station) but food at other restaurants at the resort could get better (basics like burger and wrap were underwhelming) . Would definitely come again for the hospitality and the vibe.

Partner

10/10

Exceptional

06 May 2026

ian

Relaxing

8/10

Excellent

21 Apr 2026

David James

Wasn’t checked in at the preferred reception for some reason ? Also the butler service was non existent in preferred club areas. Apart from that the hotel and service was excellent

Partner

10/10

Exceptional

19 Apr 2026

Hanna

8/10

Excellent

12 Apr 2026

Rohit

I recently stayed at Dreams Jardín with my family and overall had a great experience. The hotel is nicely located, and the breakfast spread is excellent with a wide variety of fresh fruits and juice options.

The pool area is perfect for both kids and relaxing in the sun, although you do need to reserve sunbeds quite early in the day. The staff throughout the hotel were very friendly and helpful, which really enhanced our stay.

A special highlight was the sunset bar—definitely not to be missed. The selection of drinks and cocktails is impressive, and the bartenders are always smiling and provide amazing service.

We also really appreciated the hotel’s thoughtful service on our last day. Even after checking out, we had a late evening flight, and the hotel provided us with a changing room to shower and freshen up. This allowed us to fully enjoy our final day, including water sports and a beach excursion, which was a great courtesy.

The only thing that held me back from giving a full 5-star rating was the room. Occasionally, there was a strange smell—similar to chlorine or a chemical odour—coming through the air conditioning vents. We had to open the balcony door a few times to clear it.

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Josephine

Excellent buffet breakfast with wide ranging choice including kids buffet. Staff lovely and friendly and good choice of amenities including table tennis tables, pools, fitness classes. Gym superb overlooking the ocean!

Partner

10/10

Exceptional

06 Apr 2026

Karl

Location: Great location as its on the main board walk in town and allows you to walk either east or west to other areas. Easy access from the main island highway. Hotel: Very nice, quiet with great amenities. We had VIP access which was wonderful and we utilized each day.Room: Very nice, quiet, spacious with good views. I would certainly stay here again.

Partner

10/10

Exceptional

06 Apr 2026

Brian

Air conditioning wasn’t used but the facilities were

10/10

Exceptional

05 Apr 2026

Alana

Just amazing!

Family_with_children

10/10

Exceptional

01 Apr 2026

Calum

We’ve been to this hotel twice now and are already booked up for later this year, best hotel on the island, location staff and the hotel in general are 10/10 ⭐️⭐️⭐️⭐️⭐️

Partner

10/10

Exceptional

19 Mar 2026

James

An amazing hotel run by friendly staff in a fantastic location. The hotel is decorated with beautiful tropical plants, secluded from the coastal strip but close enough for lovely views from the bar.

The food is a mix, great breakfast and lunch options but felt that dinner was poor, both in the booked restaurants and buffet. A small shame in an otherwise splendid hotel overall.

Partner

10/10

Exceptional

16 Mar 2026

Rich

Brilliant hotel in a great location.

8/10

Excellent

05 Mar 2026

Aaron

Lovely hotel experience, very premium experience in a nice location. The breakfast was well worth it and the pool area had plenty of seating (though I'd still recommend going early to get seats). The spa was also very worth the price.

My main concern is that the Preferred Club breakfast was not worth the extra cost. The breakfast in the main area was better than the a la carte option. Though the nice part of the preferred club was the separate cabanas and afternoon snacks/booze.

I would stay here again, staff made everything possible to give us a good experience. Letting us stay extra hours because of our flight being later in day

Partner

10/10

Exceptional

26 Feb 2026

Ashwin Narasimha

Very nice and beautiful architecture and layout. Very clean rooms. Great ambience. Very nice nig clean pool and activities. Very helpful and nice staff. Great location.

Family

8/10

Excellent

26 Feb 2026

Michelle

Good housekeeping, helpful staff

Family

10/10

Exceptional

25 Feb 2026

Theresa

Staff very friendly - great location. Best pina coladas.

Partner

10/10

Exceptional

22 Feb 2026

jane

The hotel was a lovely clam resort. All staff were extremely helpful. Rooms were quite basic and balcony small, however all of the communal spaces compensated for this. Pool area was very nice, with a nice designed area for sunbathing and swimming. Breakfast was amazing! Rooftop bar was also a highlight- so nice to chill with a cocktail watching sunset. The best area in the hotel for me though was the gym area. This was on the roof and was partially covered- getting the sea breeze and sea views was just idyllic whilst working out.

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

claire

The welcome at reception, the room, bed, pool area, staff, food, location, amenities, decor, gardens, all outstanding. We had a really lovely stay for 5 days, and wouldn't hesitate to reccomend.

Leisure Family

10/10

Exceptional

13 Feb 2026

Cary

Great location, nice staff, good buffet and lovely hotel overall

Leisure Partner

4/10

Poor

05 Feb 2026

Duraiya

We arrived at the hotel and car parking was not available. We had to pay for it. Surely clients staying at the hotel should have free parking. One night daughter was cold so rang the receptionist for a blanket the receptionist was really rude on the phone and said they did not have any. Surely the size of the hotel would have spare. The rooms did not have efficient light so had to ask for a lamp. Will not be going there again. We had booked not one room but two but both rooms were the same. The windows were small so not enough daylight would come through. We asked for tea bags and mugs they arrived when we went bed.

Friends_and_family Family

8/10

Excellent

27 Jan 2026

Mark

Really nice hotel, great location, clean and friendly welcoming staff. The sunset bar is great for an evening drink.

Leisure Partner

10/10

Exceptional

23 Jan 2026

Carolyn

Great location, excellent food, very helpful staff and good evening musicians too, thank you

10/10

Exceptional

21 Jan 2026

Kaja

Good

Partner

6/10

Pleasant

17 Jan 2026

Jean

The exterior and pool are great. Breakfast was a bit disappointing as I saw many reviews mentioning it's good and the hotel boasts as one of their features. Location is good. I was not happy with the room we got - outdated, mainly bathroom was not in good condition, damp, moulded. Once one staff didn't even knock the door and came into our bedroom, which was shocking. I complained about the bathroom condition, they moved us to another room, which was better than the first room. Shower was fine but the basin still had mould. Some staff were friendly but not all of them. Overall, I was not too happy during the stay. Hopefully they improve their room condition and services.

Partner

10/10

Exceptional

16 Jan 2026

Richard

Very relaxing hotel. Very clean rooms, food was excellent both quality and variety, staff are very friendly and attentive. We really enjoyed the constant understated and relaxing live music from breakfast to evening. Overall just a lovely hotel.

Leisure Partner

10/10

Exceptional

14 Jan 2026

Sergey

Good rooms, great food

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

Calum

Best hotel

10/10

Exceptional

24 Dec 2025

Gavin

Amazing hotel. Great staff.

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

robert

Staff in club lounge were amazing.
We did go for breakfast in general restaurant and it was a bit hectic so we kept to the club lounge for our remaining stay.

Our housekeeper Nancy (749) had our room spotless and was friendly, in fact all the staff in the hotel are friendly and this makes for an inviting and relaxing stay.

We have stayed 5 times now and will return with preferred club. 3 out of 5 have been club so we obviously enjoy the extras that club offers, in particular the terrace and of course club lounge for breakfast.

Oh also the live music at breakfast really does make you know you’re at a premium hotel.

Feliz Navidad 🎄

Robert and Anne x

Leisure Partner

10/10

Exceptional

11 Dec 2025

Kerry

Absolutely fabulous hotel and grounds. Spotless. Friendly. Added extras, such as live musicians at the pool, melon handed out, around the pool, during the day.
Breakfast is the best I’ve had anywhere; food and service impeccable! Will definitely be returning 😀

10/10

Exceptional

30 Nov 2025

Stephen

The preferred upgrade was incredible value if you use it fully. Beautiful landscaped grounds.
An oasis in not the greatest of towns.

10/10

Exceptional

27 Nov 2025

Sergio

The dinner options were healthy and had variety; food quality was premium.

Leisure Partner

10/10

Exceptional

21 Nov 2025

Christopher

Great stay, would come back!

8/10

Excellent

20 Nov 2025

NATALIE

Check in was smooth, perfect location.
Food and drinks were excellent, music in evenings great
Loved the decor, room was spacious although view was restricted, hairdryer and clothes steamer welcome additions
Restaurants and bars also very good…really relaxing stay just wish it was longer
Would return again and recommend

10/10

Exceptional

11 Nov 2025

Megan Mary

Lovely hotel, stunning pool and the breakfast was amazing. Always sunbeds by pool and the location is amazing.

Leisure Partner

10/10

Exceptional

11 Nov 2025

Stephanie

This hotel, the whole experience was amazing. The staff were welcoming, attentive and so helpful. The rooms were so clean, fresh modern deco and the touch of the fresh flower in the bathroom was special. The food, the po, the breakfast, the sunsets…. I shall be dreaming about this place for a long time.

Leisure Family

10/10

Exceptional

06 Nov 2025

mustafa

Had a perfect stay at Dream Jardins. Can not get better than this! Thank you

Leisure Friends

8/10

Excellent

02 Nov 2025

Nadine

The rooms were lovely and clean. The

10/10

Exceptional

23 Oct 2025

Daren

Fantastic hotel and facilities. Hotel room was fairly standard but still nice with a good balcony. Dining facilities fantastic with some good options. Good bars complimented with good music.

10/10

Exceptional

21 Oct 2025

Riley

Genuinely fantastic hotel. Great food, great room, great cocktails, and friendly service. A genuine oasis and a short walk to a number of beautiful beaches

Partner

10/10

Exceptional

25 Sep 2025

Jonathan

A beautiful resort with incredibly attentive, and helpful staff.

The only possible crituque is that our air con wasnt very powerful, however i struggle to find any orher fault.

A fantastic property that i would definitly revist!

Leisure Partner

10/10

Exceptional

18 Sep 2025

Nicholas Leslie

This is the 2nd time we have stayed at this hotel having also stayed for a week last year in Sept too. We had a brilliant experience first time and equally as good this time too. We absolutely love staying at this hotel and would highly recommend it. The breakfast is delicious with everything you can think of to eat, so much choice !! The pool is lovely and the staff so friendly and helpful. The location of the hotel is so good being right on the sea front close to lovely restaurants, bars, beach etc and just a 10 min walk away from the brilliant Siam Park that you must go to as it’s fantastic !! As I’ve already said we highly recommend the Dreams Jardín and will definitely be coming back next year !! Love it !!!

Leisure Partner

2/10

Poor

06 Sep 2025

andrea

My second stay at hotel and absolutely amazing experience again . Every staff member very friendly and made you welcome , hotel stunning , food outstanding . It was our silver wedding anniversary and they not only upgraded our room , a personalised card and fizz in room . We cannot wait to return and highly recommend staying

Leisure Partner

10/10

Exceptional

21 Aug 2025

Philip

Nice friendly, clean.

Nice, no complaints.

Business

10/10

Exceptional

12 Aug 2025

Natasha

Wonderful stay at Jardin Tropical

We had a wonderful stay at this hotel. The room was spacious, clean and the beds were so comfortable. Food at the buffet for breakfast and dinner was amazing and we also ate at the Trattoria which was the best Italian food we'd had outside of Italy! I had a brilliant massage at the spa in the open air gym overlooking the sea - it was just perfect! Staff were super helpful and welcoming - really couldn't fault anything about our stay here.

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Takashi

Location is convenient and facility is very nice. Moreover staff is very kind.

Leisure Family

8/10

Excellent

20 Jul 2025

Antonia

A very good stay

We stayed as a single parent with a child.

Highlights:
- The hotel was exceptionally clean and well maintained. The gardens and planting were beautiful and a lot of work went into maintenance.
- The food was very good – on par with Four Seasons and Constance Hotels. The breakfast buffet choice was enormous and exceptionally good quality with freshly made food and fresh fruits available. The lunch and dinners were exceptional with a range of choice from chips and burgers to local Tenerife cuisine, salads, fresh vegetables etc. The menus catered to all tastes.
- The cocktails were good quality and well priced – €9 for a mojito for example
- The hotel’s design and pool were both brilliant. You could see the architect had tried to balance a very large hotel with the feeling of something more boutique and interesting. Lots of quirky spaces and interesting details to look at made the hotel feel more personable.

Areas to note:
- The staff were fairly brusque. We were told off immediately on arrival for parking our car in the wrong place for example. We arrived 15 minutes late for our dinner reservation and again were told off. We were never asked how our day had been or had a “good morning” or smile from anyone. While staff were smiley and jokey with each other this was never reflected with guests at all – our experience was not uncommon. This was most apparent with the front of house staff who were also often scrolling on their phones. It felt like it needed a good gas experien

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Hugh

Absolutely brilliant place. 4th visit and will be again next year

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Hugh

Excellent hotel in excellent location. 4th visit never disappointed

Leisure Family

10/10

Exceptional

10 Jul 2025

scott

The room exceeded our expectations. Also massive thanks to the cleaners who folded our clothes each time they went in to tidy our room, it was a small but nice gesture

Leisure Partner

10/10

Exceptional

07 Jul 2025

bernadette

Loved this hotel

The rooms are large and very comfortable. The complex is beautiful. We went for the preferred club experience and found it good value. Free drinks and snacks from 1.30pm until 7pm, plus access to a lovely seaview area with bali beds. We will be back.

Friends_and_family Family

8/10

Excellent

03 Jul 2025

Ako

good location quiet good staff

Leisure Family

10/10

Exceptional

24 Jun 2025

Sana

Amazing staff and hospitality can’t wait to go back!!

Leisure

10/10

Exceptional

16 Jun 2025

Paul

Fantastic hotel with really friendly and helpful staff

Leisure Partner

10/10

Exceptional

13 Jun 2025

Aaliyah

Highly recommend. Just enjoyed a stay here myself with 2 female friends. We felt safe and well accommodated. The rooms were bigger than expected and the pictures do not do justice to how beautiful the resort is. Helpful and friendly staff and great location. Would definitely stay here again.

Leisure Friends

8/10

Excellent

06 Jun 2025

colin

Second stay here, I think the pool can be a bit congested but it's the only slight negative I can think of.

Othere than that, an excellent hotel all round.

Leisure Family

10/10

Exceptional

01 Jun 2025

Lauren

Love it here!

10/10

Exceptional

25 May 2025

Tyler

Really good

2/10

Poor

25 May 2025

Ryan

Falsely advertised as having air con

Lovely looking hotel in a great location with lovely views, but does not have air con.

It’s basically a blower/fan and is falsely advertised as air con. You can only control the speed 0/1/2/3 and it has no power at all, you can buy a better fan from the alehop shop for 10 euros.

My room was boiling and barely slept for my entire visit. Was tossing and turning constantly. They offered me another room which also had poor air con.

So if like me and you really like having a cold room/air con then avoid this hotel. If you don’t care about being hot in a room then you’ll love it it’s a lovely hotel.

While not being able to sleep i found many other reviews of the same nature. I usually check out reviews but this one time I didn’t due to the look of the hotel.

10/10

Exceptional

15 May 2025

david

The hotel was amazing as always. This must be our 6 stay.
The only issue we had waswas from the load music from the LaRoch

10/10

Exceptional

25 Apr 2025

Ashley

Fabulous

Leisure Self

10/10

Exceptional

23 Apr 2025

David

really high quality place, lovely pool area and garden bars.

10/10

Exceptional

17 Apr 2025

Siobhan

Wonderful hotel, we had a fabulous stay….would highly recommend. The staff are amazing, so friendly and kind. We definitely be coming back in the future.

Leisure Family

10/10

Exceptional

04 Apr 2025

Natalie

A truly beautiful property with very kind and friendly staff, stunning rooms, comfy beds, lovely quiet areas, lots of relaxing live music and fabulous food

Leisure Partner

10/10

Exceptional

27 Mar 2025

David

Very good very nice

Leisure Partner

10/10

Exceptional

23 Mar 2025

Gillian Anne

The property is beautifully landscaped and maintained with the pool and outdoor lounge areas set in a tropical garden. It all makes for a quiet, relaxing and chilled-out resort feel during the daytime. In the evening, the pool area is beautifully lit with discrete uplights and lanterns.

The choice, quality and variety of food available at the buffet style restaurant was excellent. Last but not least, every member of staff we met was pleasant, efficient and seemed to be genuinely happy to be working at this resort.

Leisure Partner

8/10

Excellent

08 Mar 2025

Warren

I love this hotel, the gardens and pool area are fabulous.The staff are great and very obliging the only criticism I have is the live music morning noon and night. I don't mind the evening music but when you want a peaceful breakfast it's a bit too much.

Leisure Partner

10/10

Exceptional

06 Feb 2025

Terence

Absolutely superb from check in and welcome to check out

Leisure Partner

10/10

Exceptional

03 Feb 2025

Lyne de

I like the view, architecture, and location. Gym and scheduled activities the music at night

Leisure Friends

8/10

Excellent

02 Feb 2025

Eleanor

Lovely hotel, very friendly & helpful staff. Breakfast good selection & quality. Cannot comment on buffet dinner as we were B&B. On-site restaurants good quality but quite expensive. Small complaints about position of safe at floor level: impossible to access for elderly & infirm. Also maid service could be more observant regarding condition of linen. Hotel reserved mobility scooter on our behalf and the company they suggested was really bad. Would advise NOT using Gladiator movement as service was terrible, ask to be put in contact with another company. Overall nice hotel good staff, enjoyed our holiday.

Leisure Partner

6/10

Pleasant

28 Jan 2025

Yoshiko

Pros:
• Stunning architecture with a white exterior and exotic dome-shaped roofs. The hotel features plenty of balconies, terraces, and bars, perfect for relaxing with your favorite drink.
• A relaxing and enjoyable poolside experience.
• Excellent breakfast with a wide variety of high-quality food.
• Fantastic location surrounded by numerous bars and tapas restaurants.

Cons:
• Insufficient information provided during check-in, such as the WiFi password and details about breakfast timing and location.
• Housekeeping services were often delayed, usually arriving around 2 PM, which was inconvenient. Additionally, coffee sachets and creamers were frequently not restocked.
• Unstable WiFi, particularly at the poolside, balconies, and terraces.
• Shower amenities, like the body soap and hair conditioner, were in pump bottles that didn’t function properly.

We stayed at this hotel in January 2019, and the service was noticeably better back then. While we still love the hotel’s atmosphere and the high-quality breakfast, the service now requires significant improvement.

Leisure Family

6/10

Pleasant

27 Jan 2025

Mark

Staff were all superb. But overall the hotel is disappointing. In particular, the food (other than at breakfast) was mediocre and uninspired.

Leisure Partner

10/10

Exceptional

26 Jan 2025

Edgar

Schönstes Hotel in Adeje

Schön u. Gut, super Lage sowie maurischer Baustil. Nach 10 Jahren immer noch begeistert! Sehr gutes u. reichhaltiges Frühstück-Buffet! Leider sind bei den deutschsprechenden TV-Sender immer noch grössere Bildstörungen! Und das seit Jahren! Ansonsten alles sehr gut.

Self

8/10

Excellent

22 Jan 2025

Ashley

The hotel and property was very nice. We stayed for four nights. Check in and check out was smooth. We rented a car while here and the parking was good no problems with that.

The restaurant options were good although I would not recommend an all inclusive package for this. We got the all inclusive package and although it included food and drinks, it seemed that you would get better service if you did not have the all inclusive option for food. There was a menu for all inclusive and personally the food that was not on that menu looked better.

The environment was very relaxing; mostly older people and very few children were there, which was honestly so nice.

We paid for a couples spa option, it was okay, I don’t think I would recommend doing it.

If you’re traveling here and need to do work or school online, the wifi was good enough to be able to do that. I had a few classes and the wifi did not cut out at all even with three devices connected.

I recommend this hotel. It’s in a very walkable area. Everything you need is a short walk away. The beach is a short walk down. We did not use the pool but it looked very nice. Housekeeping came by every day, the cleaning was good.

Leisure Partner

8/10

Excellent

18 Jan 2025

Julie

The entertainment could be alot better. It wasn't very lively

10/10

Exceptional

05 Jan 2025

Michael

Top class

Excellent hotel all round with great staff and facilities

Friends_and_family Family

10/10

Exceptional

01 Jan 2025

Stephen John

Great stay, second time in 2024.
Upgraded to club and was really worth it.

Leisure Family

10/10

Exceptional

28 Dec 2024

Juliette

Relaxed atmosphere
Excellent buffet breakfast
Location perfect

Leisure Family

10/10

Exceptional

18 Dec 2024

david

Massive choice at breakfast. Very clean rooms.staff extremely helpful and friendly. Facilities are also very good.

Leisure Partner

10/10

Exceptional

17 Dec 2024

Very pleased overall

Very smart and relaxing hotel, food to a high standard (hard to find better places to eat nearby). Entertainment also great. Complementary prosecco on arrival was a nice touch too. Second stay for me.

Self

8/10

Excellent

09 Nov 2024

Pauline

Love the tranquility of the outdoor area. It’s relaxing and beautiful white building is so calming.

Leisure Partner

8/10

Excellent

08 Nov 2024

Andrew

Friendly staff and comfortable accommodation.

Leisure Partner

8/10

Excellent

01 Nov 2024

Karin C

Sunset cocktails

The stay was lovely, very relaxing and helpful staff. We used the pool, the gym, the poolside snack service, buffet breakfast and sunset bar.
Only challenge was that there was reconstruction going on near our room so we had some periods of ongoing drilling

Friends_and_family Family

8/10

Excellent

01 Nov 2024

Parmjit

Beautiful tropical planting around the hotel. Loved the sunset bar views. Friendly staff, service with a smile.
Our 6th stay at the hotel.

Leisure Partner

8/10

Excellent

15 Oct 2024

Thomas

Great hotel, but no smoking on premises

Leisure Friends

10/10

Exceptional

10 Oct 2024

Martin

👍

Leisure Partner

10/10

Exceptional

08 Oct 2024

Margaret Fuentes

Loved Dreams
Great service
Prompt action when issues occurred
Received compensation wine
Would recommend to friends and family
Hope to come back

Leisure Partner

10/10

Exceptional

06 Oct 2024

Paul Derek

Superb

10/10

Exceptional

05 Oct 2024

Rebecca

Honestly beautiful hotel, staff so friendly and helpful they couldn’t have done more for us. Rooms cleaned and beds made everyday. Very close and convenient to everything. Some cockroaches in the poolside toilets but nature can’t be helped and they were swiftly removed. Overall lovely hotel and would stay again.

Leisure Partner

10/10

Exceptional

04 Oct 2024

Paul

Great property, great location. Staff are friendly. Very clean. All round a great place to stay and would come back. If I had one negative point it would be how many sunbeds are around the pool and the close proximity to each other.

Leisure Partner

4/10

Poor

30 Sep 2024

Ruth-Louise

Firstly, all the staff we saw and spoke with were lovely and very helpful. The singer at the buffet dinner was fantastic.
We booked a standard room but it was much more basic than expected for the price, felt clinical like a hospital or Travelodge, very sparse, with surfaces that can be easily wiped down, chairs with plastic type cushion covers, rather than being designed for comfort, cosyness and style. The toilet seat was chipped and scratched making me wonder how it could have been cleaned hygeinically.
The buffet food at dinner and breakfast was unfortunately very, very poor. Most of what we tried was tasteless and over-chewy/greasy, with much of it having the same blandness & texture. There were lots of attractive-looking desserts but again mostly tasteless, chewy & sugary/sickly. The fruit was a good variety but sadly much was over-ripe and fizzy. Don't stay here if you are veggie or vegan, there is very little besides the bare basics for veggies and vegans, with nearly all dishes and salads having dairy/eggs meat/fish mixed in. The food & allergen labelling was really poor and there was lots of cross-contamination happening with people using the same utensils between dishes incl meats. Lots of waste sadly generated by people leaving tasteless food on their plates. Lots of ultra-processed foods and drinks on offer. Some cockroaches by the pool/dinner area. Sunbeds looked grubby & packed in like sardines. The pool looked pretty but grounds felt a little rundown.

Leisure Partner

10/10

Exceptional

19 Sep 2024

Nicholas

Fantastic hotel. Excellent, friendly and welcoming staff. Breakfast was delicious with so much choice. It was an absolute joy staying here and we will definitely be coming back again. We would highly recommend this hotel

Leisure Partner