Servatur Caribe

Spain , Tenerife
PLAYA DE LAS AMERICAS, Avenida V Centenario, 3
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50 reviews shown

8/10

Excellent

23 Feb 2026

Elaine

Hotel was clean and close to the bus stop and restaurants.

Family

10/10

Exceptional

09 Feb 2026

Suzanne

We had a great stay. We booked a premium apartment and it was spotless - very clean. The bed was also very comfortable.

There was no air con but we stayed in February so this wasn’t a problem.

The pool was lovely and clean and the reception staff were friendly and welcoming. We would definitely return. Thank you!

Leisure Partner

4/10

Poor

19 Oct 2025

Joseph

No AC. Must pay for use of fan. Deposit for fan, tv remote, and noise. There were cockroaches. They didn't tell us that we wouldn't get cleaning on 2nd day (nor garbage pickup). Noisy from street if you keep windows open at night. Nice pool but no pool towels. Not enough outlets. Location is close to bus stop, grocery store and Siam Mall. We won't stay there again.

Leisure Partner

8/10

Excellent

29 May 2025

Robert David

My husband and I stayed here for 5 nights.
When we arrived, the lady on the front desk was welcoming and friendly. We checked in but we were too early for our room.
We were able to change our clothes in the hotel toilets and leave the car in the carpark.
We went for a few drinks and came back when the apartment was ready.
We were on the 6th floor and the view from the balcony was lovely. The apartment was very clean although needed some attention in places with regards to décor and previous repairs.
The downside for us was no aircon or fan in the bedroom. The blind at the window didn't open and we had to sleep with the patio doors open at night, to get air flow, to try and cool the room down. That meant some noise from outside could be heard. It would probably have been worse on lower floors so we were glad to have been up higher.
The WIFI was ok but not very strong in our apartment.
There was a cleaner that came every day, emptied bins, swept round, tidied beds, changed towels etc.
The pool area looked clean and well maintained. Every day someone was cleaning down sunbeds, sweeping up, and cleaning the pool.
The hotel itself, is in a great location close to supermarkets, shops and entertainment.
We strolled down to the front most days, only taking around 5 minutes or so, to find bars and restaurants.
We booked this last minute for a short getaway and we had a lovely stay other than it being warm at night for sleeping.
We would stay here again in the future.

Leisure Partner

8/10

Excellent

17 Mar 2025

Andrew

Well located Tenerife hotel

Good location walking distance to the beach and local bars/restaurants. Staff on reception were friendly and helpful. The hotel and room was clean and tidy, room service was regular and thorough changing towels and cleaning the room. Reception gave good advice about the area and ordered taxi's as needed. I did feel that the price was a little high for the standard of hotel but it seemd to be a busy time to visit Tenerife generally so prices may have risen as a result.

Friends_and_family Friends

10/10

Exceptional

28 Feb 2025

Shane

Great Location

Great location. Bus stop right outside for airport, walking distance from Siam Park, with plenty of bars and restaurants.

10/10

Exceptional

13 Aug 2024

Jonathan

Great place to stay, good location, lovely staff

We had some items delivered to the hotel in advance and contacted them to arrange. They were very willing to assist and accommodate this.

When we arrived, for some reason hotels.com had told them we were travelling with an infant, which we found amusing for my teenager to have to sleep in the cot they had set up for us. However, this was no problem, they got maintenance to come and take down the cot and sent extra bedding up.

This is the second time we’ve stayed here, convenient for the beach and Siam park, local shops and restaurants nearby.

Lovely pool which is well used but clean.

Some reviews say this is a basic hotel and noisy at night. The hotel isn’t noisy, the clubs on Tenerife beach are - if you want something quiet book somewhere further away from the beach. It is basic, but excellent value for money, and there is everything you need for a lovely holiday. We managed to cook a full evening meal with the equipment there.

We’ll certainly be staying there again!

Friends_and_family Family

10/10

Exceptional

13 Aug 2024

Jonathan

Great place to stay, good location, lovely staff

We had some items delivered to the hotel in advance and contacted them to arrange. They were very willing to assist and accommodate this.

When we arrived, for some reason hotels.com had told them we were travelling with an infant, which we found amusing for my 13 year old to have to sleep in the cot they had set up for us. However, this was no problem, they got maintenance to come and take down the cot and sent extra bedding up.

This is the second time we’ve stayed here, convenient for the beach and Siam park, local shops and restaurants nearby.

Lovely pool which is well used but clean.

Some reviews say this is a basic hotel and noisy at night. The hotel isn’t noisy, the clubs on Tenerife beach are - if you want something quiet book somewhere further away from the beach. It is basic, but excellent value for money, and there is everything you need for a lovely holiday. We managed to cook a full evening meal with the equipment there.

We’ll certainly be staying there again!

Friends_and_family Family

10/10

Exceptional

29 Jul 2024

Kevin

Much better than pictures. Mruktikktokofficial

8/10

Excellent

18 Nov 2023

Keith

Better than some reviews indicate.

Hotel a bit tired but very clean with regular linen changes. Disappointed pool bar/restaurant fairly limited hours. No aircon a slight issue at this time of year but must be very bad in mid summer. Staff all very nice.

Partner

4/10

Poor

16 Sep 2023

Alexandra

Room was ok, beautiful view of the ocean.
No air con or fan so very hot in the room.
Noise all day from neighbouring hotel then noise all night from people walking past bedroom. Only 2 plug sockets in whole apartment. Good location for the beach and Veronica's strip.

Leisure Partner

2/10

Poor

02 Aug 2023

Verified traveler

The younger staff was very unprofessional. They mocked and yelled at my partner.We found bugs in the room multiple times. We left earlier because we couldn't bear it anymore.

Partner

10/10

Exceptional

17 May 2023

Cailey

Great location. Close to the beach, lots of restaurants, the bus stop, and a grocery store. The kitchen had everything necessary to make basic meals. Spacious bathroom and living area. The patio is nice to have coffee on in the mornings. The pool has happy hour which we liked. Overall great value for your money.

Leisure Partner

10/10

Exceptional

26 Apr 2023

jill

Really enjoyed our stay,would come back again.

Partner

8/10

Excellent

28 Dec 2022

Michael

Recommended for the price

Comfy bed, quilt and pillow. Friendly staff.

Self

8/10

Excellent

25 Oct 2022

Grzegorz

Walking distance to everything

Leisure Friends

8/10

Excellent

15 Jul 2022

Briana

Everything was great, except the amenities. You were charged if you wanted to watch tv.

10/10

Exceptional

22 Jan 2022

Felipe

Great place to stay. Excellent location!

Self

10/10

Exceptional

23 Aug 2021

Sinead

Another great stay

Had a lovely few days at the Caribe, apt was spotless. Sunbeds spread out for social distancing at pool and even though reduced number of beds, some were always available. I stayed in room 511 and the view was amazing. Wifi is available at the pool area which is new from my last stay at these apts in 2019. Special mention to Reception lady Munsie, very friendly and helpful.

Self

10/10

Exceptional

16 Dec 2019

Hasan Ozkay

perfect

great location

Self

6/10

Pleasant

03 Oct 2019

Daniel

Dated and basic but a great location

Apartamentos Caribe was a decent place to stay but is a renovation short of being fantastic.

The location and cleanliness is great and the rooms are a big size and well laid out.

They however look and feel like somewhere that my grandparents may have stayed in the 1970s. There arent even ceiling fans (or any time of fan) in the rooms. So you get either traffic noise or stifling heat.

Go if you aren't fussy and don't plan on spending time in the room.

Friends_and_family Friends

10/10

Exceptional

08 Aug 2019

M A

Amazing views, friendly staff and walking distance

Stayed in apts Caribe with my boyfriend for 12 days and can say it was super!
I had stayed there a few years before but this time was much better , it was very clean , only thing we can really “complain” about is a smell the apartment had when the balcony door was closed , or else didnt really bother us, but might be good to look up since I think might be the plumbing/drains.
The man in reception when we arrived was very helpful and nice.
Same with a woman working in the bar by the pool area.
Amazing views from the balcony!
You are in walking distance from everything , and the bus that goes directly to the airport is basically outside the hotel, big plus for that.
Siam mall is also closeby where you have a big hiperdino to buy groceries.
Party places as papagayo and veronicas is just a walk down to the beach also good that isnt too close since it can get very loud in that area.
The checkout was quick and easy.
Muchas Gracias por todo ! :)

Partner

8/10

Excellent

01 Oct 2016

Noeleen

great location

The apartments were lovely and clean only faults no air conditioning and you have to pay for wi fi

Partner

8/10

Excellent

26 Oct 2015

Ladi

Very clean and comfortable accommodation. Stayed with friends in October, we didn't use the kitchen facilities although appeared to have all the necessary basics. A family friendly hotel so didn't have the rowdy party crowds (although October isn't peak season).

Family

8/10

Excellent

24 Oct 2015

JAMES

good hotel shame about beds

everything apart from beds very good beds need renewing the mattress is worn out very bad

Family

8/10

Excellent

23 Oct 2015

Tejinder Singh

Great for self catering

It had all the essentials for self catering. It was good enough for the price.

Partner

10/10

Exceptional

10 Jul 2014

Verified traveler

Lovely hotel even nicer people

Lovely hotel close to beach and the strip. Clean rooms and clean pool.

8/10

Excellent

05 Jul 2014

Verified traveler

Second time here

Nice clean rooms, cleaned every day except Thursdays and Sundays. The bar is not opened at night, this has the benefit of a quieter place at night. Very nice pool and pool area. This is an excellent value hotel/ apartment complex, you get what you pay for this was my second time here and will return.

Family

8/10

Excellent

15 Nov 2012

Verified traveler

Good value, good location, good pool.

Caribe: convenient central location, nice pool and decent rooms / apartments.

8/10

Excellent

12 Mar 2026

Mats

Friends_and_family Friends

8/10

Excellent

25 Feb 2026

Mats

Ny renoverade rum rent välstädat

10/10

Exceptional

14 Feb 2026

Bibbi

Nyrenoverat rum, jättesköna sängar inklusive lakan och kuddar. Härlig utsikt och allmänt frächt
Poolbaren var inte något vidare dock

Partner

8/10

Excellent

09 Dec 2025

Mauri

Huone siisti ja henkilökunta kohteliasta.

Partner

8/10

Excellent

17 Jul 2025

Verified traveler

The pool is only open 11-19, which makes it barely useful because that's when people are out.

Don't order the breakfast - it's a la carte with only two basic options. Use your room's kitchen or one of the many restaurants in the area instead.

The room had no double bed.

Housekeeping does not come every day (but you can ask reception for fresh towels).

8/10

Excellent

31 May 2025

Arjun

Overall the hotel is good. The location is optimum for beach lovers and foodies. Lots of options nearby including supermarket .
There was a cleaning lady everyday but still cockroaches seen at night . The breakfast is pretty much the same everyday. The chef is really sweet though and also the attendant at the breakfast area . The area can be a little loud and there is a closing time for pool which is a very good thing for people who like not so much noise in the night

Leisure Family

8/10

Excellent

18 May 2025

Peter

Gutes Mittelklasseapparthotel an Top-Lage mit Pool

Für meine Aktivferien (mietete gleich im Shop nebenan ein Rennrad) war der Beginn des Frühstückservices ab 8h30 (keine Minute vorher) eher zu spät. Leider gab es kein Buffet, nur die Wahl zwischen Britischen und unserem Continentalem Frühstück (immer gleich grosse Portionen wurde von englisch sprechendem Personal am Platz serviert. Da ich für meine Touren etwas mehr Stärkung brauchte, kaufte ich im Supermercado nebenan zusätzlich die schmackhaftesten 🍌canarias, Jogurt und Müesli am Vortag. Das Mietrad durfte ich problemlos in die Wohnung (mit kleiner Küche) stellen. Der erfrischende Pool mit zahlreichen Liegeplätzen nach dem Sport war zwischen 11 und 19 Uhr geöffnet. Der ganze Gebäudekomplex ist schon etwas in die Jahre gekomnen. Der Aufenthalts- und der Essraum sowie mein Zimmer waren in einem sauberen Zustand. Als negativ empfand ich, dass das angebotene Hotel-WLAN nicht funktionierte. TV konnte man nur auf Anfrage bei der Rezeption nutzen, Bettwäsche wurde ca jeden 2. Tag gewechselt bzw frisch angezogen. Top-Lage: In unmittelbarer Nähe befindet sich die Busstation Magma (Linie 40 direkt zum Flughafen TFS), zahlreiche Supermärkte, Cafés, Bars und Restaurants ebenfalls. Und für die Radsport-Fans: Vermiet- und Reparaturshop (sprechen mehrere Sprachen) sowie Tourguides sind auch in nächster Umgebung zu finden.

Self

8/10

Excellent

16 Feb 2025

Sinikka

Melko hyvä

Kulahtanut sisustus. Valaistus heikko. Kylppäri kaipaa uusimista! Hyvällä paikalla ja henkilökunta mukava.

Partner

8/10

Excellent

21 Jan 2025

Verified traveler

Lomalla

Oltiin 2 viikkoa. Huoneisto siivottiin joka toinen päivä ja liinavaatteet 4päivän välein. Hotelli oli siisti ja hyvällä paikalla. Huoneiston keittiössä riittävästi astioita ja ruuanlaittovälineitä. Allasaluekin oli siisti. Hotellin ravintola auki vain vähän aikaa, mutta ympäristössä paljon ruokapaikkoja

Partner

8/10

Excellent

08 Dec 2024

Hanne

Har vært mange ganger på Caribe. Et helt greit hotell i forhold til prisen. Men denne gangen ble vi skuffet. Rommet var dårlig vedlikeholt: flere løse lister, vinglete bord, en verandadør som var vanskelig å åpne og baderomsdør og gulvluster som viste tydelige spor av vannskader.
Vi synes også renholdet var dårligere enn før og fikk for første gang besøk av kakerlakker.
Positivet: gode senger og hyggelig personale

Partner

4/10

Poor

04 Nov 2024

Sarah

Konnten das Hotel zuerst gar nicht finden da sehr schlechte Beschilderung draußen, Zugang über Parkschranken/Parkplatz.

Zimmer sehr finster, man hört am Nachmittag alles vom Pool durch. Pool schließt ausserdem schon um 16:00 Uhr.

150€ Kaution wurden nur auf Hinweis beim Check out zurück überwiesen.

Leisure Partner

8/10

Excellent

31 Oct 2024

BETTY

Idéal emplacement

Très bon accueil établissement très propre

Self

8/10

Excellent

15 Oct 2024

Ciprian

Assez propre mais des cafards etaient partout dans les hotels de Tenerife a cause du climat chaud. A part ca tout était parfait....

Leisure Family

2/10

Poor

20 Sep 2024

Yana

Det værste ophold nogensinde
Møbler i stykker, ingen køkken emhætte, forfærdelig begranset morgenmad.
Sov dårlig om natten, man kunne høre alt gennem væggene
Aldrig igen

Partner

2/10

Poor

19 Aug 2024

Edis

Hallo miteinander,

wir haben das Hotel gebucht da unser Rückflug gestrichen wurde und auf den nächsten Tag verschoben wurde.
Nach dem Check-In gingen wir zu Zimmer 606.
Was uns dort erwartet hat war schrecklich!
Am Boden lag benutzen Klopapier und uns kamen 2 Kakerlaken entgegen.
Daraufhin haben wir das Zimmer verlassen und sind aus gecheckt.
Die Mitarbeiterin hat uns ausgelacht und wollte uns nach mehrmaligen auffordern die ca. 80€ für die Nacht nicht zurückzahlen mit der Begründung: „Der Aufenthalt wurde ihnen zugesichert“
Unglaubliches Verhalten zudem ist das Problem mit Ungeziefer bekannt.

Expedia möchte das Geld ebenfalls nicht zurückzahlen!

Scam!!

Leisure Partner

8/10

Excellent

13 Aug 2024

Stefano

Buona struttura personale gentilissimo bella la piscina. Buona struttura x chi non ha pretese.

Leisure

10/10

Exceptional

14 Jun 2024

Rune

Synes stedet gir god \"value for money\" i forhold til prisnivået i området syd på Tenerife. Hotellet hadde trengt en oppgradering, men fungerer. Hyggelig, imøtekommende og behjelpelig betjening i resepsjonen, er en god hjelp for eierne. Vi var der i 5 uker og har bestilt for 3 nye uker i 2025.

Partner

6/10

Pleasant

11 May 2024

Mees

Walls were thin as paper, could hear literal words from the room next to me. Shower wasn’t clean, rest of the apartment was.

Leisure Self

8/10

Excellent

02 Apr 2024

Jan Erik

Et helt OK hotell, med god beliggenhet

Hotellet er helt fint å bo på. Veldig hyggelig resepsjon.
Vil karakterisere hotellet som middels bra. Wi-Fi funket dårlig på rommene. En router eller 2 på den siden terrassene er, hadde hjulpet bra. Kokeplater var lite effektive. tok minst en halv time på å koke egg til frokost

Partner

6/10

Pleasant

24 Mar 2024

Lene

Slitt, men helt ok

Flott beliggenhet i Las Americas med forholdsvis kort avstand til stranda. Kort vei til shopping og restauranter. Et gammelt og slitt hotell med svært hyggelige ansatte. Renhold kunne vært bedre. Det føltes som om vaskerne hadde for kort tid til vask av leilighetene og dermed kun overfladisk renhold. Hyggelig bassengområde

Friends_and_family Family

8/10

Excellent

23 Mar 2024

Rune

Stedet har en glimrende beliggenhet og vi bodde der i 5 uker. Rommene vil ha godt av at det brukes noen kroner på oppgradering. Vi hadde bodd der tidligere og visste hva vi fikk. Personalet i resepsjonen er hyggelige og ordnet opp når vi trengte hjelp. Vi reiser gjerne tilbake.

Partner