Sol Tenerife

Spain , Tenerife
PLAYA AMERICAS, Avda. Rafael Puig Lliviana, S/N
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100 reviews shown

4/10

Poor

04 Mar 2026

Jane

We had a see / pool view. The hotel was said to be 4 star. Was more like a 2 star. I have travelled to most countries and this hotel was the most disappointing. Very dated. Broken tiles everywhere. The bath un usable. Lime scale thick in bath .urine stains at the base of the toilet. Wood in room very chipped. Dirt mostly around the edges of the floor. No fly screen on the patio doors. Fridge was very rusty. I was bitten quite badly the first night.second night the same pulled back sheets and found bugs in the bed . I did take pics of them.the staff were willing to listen and help. But the damage was done the bites l had received in the bed were infected so needed treatment right away ended cutting my holiday short and leaving the hotel early so l could get back to Scotland and get medical advice.

Partner

10/10

Exceptional

26 Feb 2026

The rooms were cleaned every single day.

Friends

6/10

Pleasant

26 Feb 2026

Diana Maria

The option for quieter room. It is not clear at all the noise exposure between 9pm and 6am!!!
After that the all night party goes arrive and the sound insulation between rooms is no existing
The view is indeed marvellous
The staff is very professional and pleasant

Friends_and_family Family

6/10

Pleasant

21 Feb 2026

Ciaran

Room was very clean and checked every day. Towels were stolen on our first day so that meant a bad feel to start the holiday.

Location and s good except it is right beside Veronica’s which is the liveliest and loudest area of the Island which we had not done our research on.

Breakfast was awful and we ended up eating else where after trying it for two days.

Partner

10/10

Exceptional

21 Feb 2026

Barry

Room clean and functional to meet all expectations. Staff extremely helpful

Partner

4/10

Poor

18 Feb 2026

Anna

Hotel was in a great location and staff were friendly but a lot of things were lacking. The interior of the room was old. The room had no soundproofing and could hear everything from next room, the corridor and the bars at the main road. During night, the load music of Leonardos was louder than the TV! Overall bad experience. I could also smell the cigarettes from the people next door smoking at the balcony. Very bad. I stayed 5 days and they cleaning was very basic. The didn't hoover or moped the floor.

Self

4/10

Poor

15 Jan 2026

Derek

Hotel is becoming fairly run down. Location is around some very loud bars, making it almost impossible to sleep at night due to sound until 0400.
Breakfast was excellent.
Hotel staff was all very nice and helpful.

Leisure Family_with_children

2/10

Poor

10 Jan 2026

karim

The night club next door stopped the music at 7:00 am , even with earplugs and balcony door shut, it was unbearable.
Plus the air con was not working, no button on the temperature pannel.
I stayed only one night and I requested a quiet room when I checked in and the staff gave me a room facing the night clubs district.
I stayed one week in total in Tenerife and I did a total of 5 hotels , but this one as the poor est quality in term of breakfast .
Avoid this hôtel

Leisure Self

8/10

Excellent

12 Dec 2025

Shoora

Food quality was not good,

8/10

Excellent

23 Nov 2025

Gordon

Limited power sockets in rooms.

Leisure Friends

8/10

Excellent

22 Nov 2025

Justin

Clean room, good choice of food.

Leisure Friends

6/10

Pleasant

03 Nov 2025

Joseph

The room could do with refurbishment. No plug sockets near the bed. There was a single available socket under the TV, which is pretty inconvenient if you’re a couple sharing. There were far fewer sunbeds than there were people staying at the hotel, so unless you queued up in the morning before the pool area opened, you had zero chance of getting a sunbed. There was no vanity kit in the bathroom, which, for a supposedly four-star hotel, is disappointing. The shower gel pump dispenses a tiny amount each time, requiring you to pump it several times to get any reasonable amount to use. The gel itself was thin and didn’t lather at all sufficiently. There was a reasonable breakfast selection, although the quality of the pastries was not great; the coffee was terrible. Cereals were not great, although the yoghurt was decent. I didn’t eat dinner here and would not choose to based on the breakfast quality. The hotel overlooks the sea, and all rooms have a balcony. The noise from the strip overlooking the hotel caused sleep disturbance, so if you’re a light sleeper, I would suggest a different hotel. In summary: I would not choose to stay here again and cannot recommend it. It is not a four-star hotel in my view.

Friends_and_family Friends

2/10

Poor

13 Oct 2025

Joshua

Balcony view good

Partner

10/10

Exceptional

06 Oct 2025

lupastean Valerica

Thank you everything was great

2/10

Poor

27 Sep 2025

Jeffrey Allen

Leisure Friends

10/10

Exceptional

24 Sep 2025

Julian

our fourth visit here and it has everything we need

Leisure Family

8/10

Excellent

02 Sep 2025

Kenisha

Great stay and service only let down by decor!

As a family, we received a nice warm and friendly welcome upon our arrival. We enjoyed the hotel's close location to the beach and other local amenities. My daughter thoroughly enjoyed the entertainment provided, I participated in the daily outdoor well-being classes and we both enjoyed the variety of options available for our daily breakfast. Our stunning sea view room was above the entertainment stage and local night clubs but we didn't mind. The house keeping team were great, very polite and kept our rooms clean and tidy - making beds, changing towels, sweeping and mopping floors daily. However, the overall decor of our room was tired. We found the beds uncomfortable and discovered cockroaches in our room on three separate days. Admittedly we did not report this because for one, we know the critters are naturally present in hot climates (we saw them outside all over the over island); Two, we deterred more turning up by leaving the bathroom and hall lights on at night and keeping the balcony door closed. We believe they originated from the bathroom's old fashioned, poorly designed, gappy and very dusty perforated suspended ceiling.
The hallway had a bare-thin, heavily soiled and odorous carpet that would be better served being replaced by tiles. Only made worse when a neighbour had vomited on it one evening.
Should the decor be improved to meet the overall good level of customer service we received, we would definitely consider Sol Tenerife again when in Tenerife.

Friends_and_family Family

6/10

Pleasant

23 Jun 2025

Verified traveler

Not the best hotel, probably due to its location

The hotel is dated and not upto Melia standards. For theall inclusive drinks you are given a token that gives you a cup. You then go back with your cup for a refill when your drinks finished. At the end of the day you give your cup back and they give you your token back for the next day. This is a poor system and not Melia standards. The rooms ( we had 3) had 1 plug socket on the floor ( mine was hanging off). So putting your phone on charge, putting the kettle on etc, all needed to be done on the floor while removing the other plug. The sunbeds are saggy and need renewing, the hotel needs modernising to the standards of the other Melia ones.

Friends_and_family Friends

2/10

Poor

19 Jun 2025

MI DYA

Expected it to be loud given the location and reviews, but the room was incredibly old and dirty — things have clearly fallen apart a long time ago. There was only one electric jack for the whole room at the very bottom of the bar, super inconvenient to charge anything as a cord wouldn’t reach unless you put it on the floor (absolutely not), fan wasn’t adjustable as the knob was hanging on by a thread, had no drinking water available other than vending machines or convenience stores. The food at breakfast was stale and inedible, a waste of money and wouldn’t have included it had I known, could only eat the unpeeled bananas and drink coffee.

Leisure Family

10/10

Exceptional

10 May 2025

Claire

We love this hotel. It’s clean, friendly staff, amazing entertainment staff and kids club staff, great location. Hotel is a bit dated now and could do with a revamp but another great stay!

Leisure Family

2/10

Poor

03 May 2025

Shloime

I could hear the noise from the next room that’s why I paid 300$ a night for like seriously

4/10

Poor

01 May 2025

Verified traveler

Not the best experience

Unfortunately we visited this hotel during the workers strike. So the services was very slow and limited. We had a delayed check in for over 2 hours. I had to clean the room and change my bedsheets myself from the previous guests using that room. There are cockroaches everywhere. I didn't enjoy the majority of the food on the breakfast buffet. The pastries station was good. Personally, I wouldn't go back.

Partner

2/10

Poor

28 Mar 2025

Verified traveler

Will never stay again!!!

Absolutely terrible hotel. I checked into my room and found a man’s shorts and boxers covered in blood in my wardrobe. Absolutely disgusting and unacceptable. The reception staff are rude. There was mould in the bath tub. Despite all of the above they had the audacity to make me pay €20 for a later check out because I wasn’t feeling well. I WISH I took photos but unfortunately I didn’t think.

Self

6/10

Pleasant

18 Mar 2025

yvonne

Ok but needs upgade and ear plugs

Hotel very very noisy until 4am. Right next to extremely loud disco. Hotel needs upgrade. Food good. Staff friendly. Many additional friends in our room. Beetles, ants and cockroaches. Sprayed the rooms. Didnt make much difference.

Partner

6/10

Pleasant

06 Mar 2025

Fiona

The hotel is in an excellent location and very close to the beach, bars and nightlife. Walking to both Adeje and Los Cristianos is easy for those with no mobility issues. Breakfast was fabulous with the staff friendly and helpful. The only downsides are that the hotel is tired which makes some areas look unclean even although the cleaners do their absolute best, and the proximity to nightlife (only a downside for some). We were located in Tower B so only heard noise from the nearby karaoke a couple of times, which was easily rectified with earplugs or earphones. This hotel is reasonably priced and perfect for youngsters on their first holiday abroad, stag/hen do’s and group birthday celebrations in the sun.

Leisure Family

8/10

Excellent

01 Mar 2025

Guy

Staff were excellent the property especially the rooms was a little tired and needed a refurb.
Noisy from the nearby clubs

Leisure Partner

6/10

Pleasant

01 Mar 2025

mark

Cheap and cheerful, you get what you pay for. If you are looking for somewhere to just sleep like we did then it will do.

6/10

Pleasant

27 Feb 2025

Fiona

To close to night life

Nice hotel , but rooms are dated. Food good for adults . We were in B block is the opposite side to the strip which we though would have been quiet , but we were so wrong as the bar Leonardo bar across the road was louder than the strip . Pool area not big enough for the size of hotel .

Partner

6/10

Pleasant

11 Feb 2025

Jasvinder

My experience

Loud music on street until 4am. Thin walls so I can hear neighbours.

Self

10/10

Exceptional

08 Feb 2025

Wojciech

We really enjoyed this place with unique ocean view. Thank you so much. Definitely we will be back 👍

Leisure Partner

6/10

Pleasant

06 Feb 2025

Paul

Weekend trip

The hotel is in need of a refurbishment. It’s very tired and dated.
The location is next to the party strip so it’s very noisy til 6am. We did have great sea views from the room though!
We were bed and breakfast, the food was plentiful, fresh and hot.

Partner

6/10

Pleasant

20 Jan 2025

Jenny

The breakfast variety was good, with fresh selections every morning and staff was always replenishing choices.
The hotel itself needs a lot of updating. From the rooms themselves, flooring to bathrooms to the actual balcony doors. The hotel has not been updated in decades and it shows.

Leisure Partner

8/10

Excellent

15 Jan 2025

Tracy

Only stayed one night and had an ocean front view room which was lovely. As a non smoker you could tell that smokers had been in the room as it smelt of stale smoke which was rather unpleasant. Any longer and I would have had to change rooms. Room had a mini fridge so no coffee or milk available but had a kettle. Location is ideal and at the start of Veronica strip which is great as it’s very convenient for beach, restaurants and nightlife. Very busy hotel but very organised at reception and pool bar. Couldn’t cope with all those guests for a week !

Leisure Partner

6/10

Pleasant

15 Jan 2025

Ruth

My partner was constantly bitten by what we can only assume was bedbugs and the breakfast buffet was varied but poor quality, even the coffee tasted wrong. It is convenient for the nightlife in the area however it is LOUD as the balcony doors are paper thin.

Leisure Partner

10/10

Exceptional

13 Jan 2025

Linden Mary

I enjoyed everything about my stay here apart from one thing - which to be fair - the hotel cannot do much about. My room was on the 7th floor and across the road was an outdoor sports bar which had extremely loud football until about 10pm then a very loud singer & music that went on until after midnight. There is virtually no soundproofing on the balcony doors - luckily I always travel with earplugs but it would have been hellish if I didn't! I flagged this up at reception and suggested they could include packets of foam earplugs in their nice little emergency kits in the bathrooms. Other than that the hotel is lovely and the food was exceptionally good.

Leisure Self

6/10

Pleasant

11 Jan 2025

Andrew

If they ever managed to close down Veronica’s and locked up the drug dealers this hotel could be 6 star rated

Leisure Family

4/10

Poor

10 Jan 2025

John

Unless you could sleep on an airport runway avoid!

Good points:
Staff helpful & friendly
Hotel layout is good

Bad points:
Rooms tired
Walls paper thin
Noise from nightclubs absolutely unbearable

Partner

2/10

Poor

26 Nov 2024

James

NIGHTMARE

I DID NOT STAY AT THE SOL TENERIFE THE HOTEL WAS OVER BOOKED
WE GOT OFFERED THERE SISTER HOTEL THE SOL ARONA IN LOS CHRISTANOS WHICH WE ACCEPTED AS WE HAD NO CHOICE AS IT WAS 11.45PM

Partner

8/10

Excellent

23 Nov 2024

Janet

Nice room, overlooking pools & sea.! Whole hotel could do with an update, especially the hallways! But very comfortable & convenient for shopping & nightlife !!

2/10

Poor

17 Nov 2024

Martin

No way is this a 4 star hotel!

Leisure Partner

2/10

Poor

15 Nov 2024

Verified traveler

Slow check in otherwise excellent stay room immaculate and fabulous views from balcony. Highly recommend

6/10

Pleasant

14 Nov 2024

Hussein

Location is good.

Leisure Family_with_children

8/10

Excellent

12 Nov 2024

Steven

Budget friendly hotel

If its location you are looking for this hotel is right in amongst all the bars, restaurants and right on the sea front. The hotel itself is dated, but for the price it was comfortable enough. Superb staff. Excellent breakfast choice. Pool area can get busy, but the sea is on your doorstep.

Partner

8/10

Excellent

10 Nov 2024

Aaron

If you like a party location this place is for you

Leisure Partner

6/10

Pleasant

10 Nov 2024

Kathryn

It was ok

10/10

Exceptional

30 Oct 2024

Krzysztof

The best kid's club ever!

Kids club was amazing!

Friends_and_family Family

6/10

Pleasant

23 Oct 2024

Bernard

The property need renovation all look used for a long time

Leisure Partner

4/10

Poor

17 Oct 2024

Rhona

Sol Tenerife would not go back!!

We were ment to be in a quite room, never slept for 4 nights for the noise from the strip breakfast was ok not out standing food cold at times. Sunbeds were so uncomfortable unless you were lucky enough to get one if the few good ones, the pool needs a good clean and a paint . Definitely would not book again !!!!

Partner

6/10

Pleasant

16 Oct 2024

Tyler

Cockroaches in almost every room & area of the hotel. Paper thin walls, could hear everything from the rooms surrounding me, including conversations & very loud in appropriate noises. Loose ceiling panels & poor building construction.

Leisure Friends

2/10

Poor

06 Oct 2024

Liviu

Shocking hotel and standards

Friends_and_family Family

4/10

Poor

23 Aug 2024

Leslie

Unfortunately this place was poorly managed and not maintained. Would not stay here again. The food options were disgusting.

10/10

Exceptional

05 Aug 2024

Verified traveler

Sol Tenerife is one of the best

Third time staying at Sol Tenerife
Perfect location
Staff are so welcoming

Friends_and_family Family

6/10

Pleasant

26 Jul 2024

Samuel

The hotel overall is nice and does the job, cold tap for the shower/bath didn’t work properly, the walls and balcony door block out noise very well but then the front doors are very hollow to the point you can hear the lift at 3am from all the party goers, bit counter productive. The pools are great although many rules such as no diving or inflatables which I can assume is because of the English drunks. The view was amazing being by the ocean front, entertainment was consistent and great and with the access to the seafront through the gate made it very convenient to access the restaurants with out having to go by the Veronica strip. If you want to avoid the noise I’d suggest booking with the oceanfront view and request a room as high as possible in B block.

Leisure Family

6/10

Pleasant

20 May 2024

htway

The whole building was Old and unclean furnitures.
Sliding door was almost Come off. No sealant between frame and glass, it was scary for all of us.
This room was the 2nd time changed after balcony fence was fallen down while we were out. And they changed the room for us.
Not recommended.

Leisure

6/10

Pleasant

11 May 2024

Satnam Singh

Parking was a joke, no spaces for guests as folk parking then going shopping elsewhere

Leisure Family_with_children

10/10

Exceptional

11 Apr 2024

Patrick

Family holiday

Excellent hotel and facilities.nearly every review i read before booking complained of the night time noise and music coming from the nearby veronicas,but with having our 9 year old son,we planned carefully and paid for an ocean view room right at the back of the hotel and WE DIDNT HEAR A THING!so its worth paying the extra to get a good nights sleep in the comfortable rooms,all the staff were very friendly and having chose the all inclusive option,the food and drink in the restaurant and hotel bar was of the highest quality!special mention to all the entertainment staff-especially the guys that ran the regular kids clubs who were very professional, polite and laid on endless activities for all the kids in a safe environment and our son loved every minute!i highly recommend this hotel and we will be back for sure!

Friends_and_family Family

8/10

Excellent

10 Apr 2024

Gudrun

good surranding

Leisure Self

6/10

Pleasant

04 Apr 2024

Brenda

Food excellent if a tad monotonous at lunch , room in desperate need of update i.e hand painted bath , badly chipped sink area , safe in room but no lock !
Staff could have been more friendly and attentive .

Partner

8/10

Excellent

02 Apr 2024

daniel

Hotel was nice, right on the water.
But no plugs are a weird thing… except for the fridge and tv so you need to unplug these if you want a phone charger….

Leisure Partner

10/10

Exceptional

27 Mar 2024

William

Great location

Leisure Partner

10/10

Exceptional

24 Mar 2024

Sarah

Great location. Very clean and great customer service. Would definitely stay here again

Leisure

8/10

Excellent

18 Mar 2024

simon

Better this time as got a better room still to noisy at night till 3 o’clock but that’s what happens if yer near Veronica s ok for young 1 s but not great for over 45 s

Friends_and_family Friends

8/10

Excellent

17 Mar 2024

Charles Maurice Aziz

I had a problem with my room but the hotel provided excellent service and changed the room for me.

Leisure

10/10

Exceptional

17 Mar 2024

Alina

Thank you very much to the team for making our holiday so relaxing and fun 😉

Leisure Friends

6/10

Pleasant

14 Mar 2024

Olivia

Not at quiet a hotel as id have liked

Hotel was grand
Staff friendly
Food not bad
Drinks over priced
Unfortunately too close to nite clubs on strip boom boom till 5am
Got a room change 3 days in when it was available much better

Friends_and_family Friends

6/10

Pleasant

13 Mar 2024

simon

To noisy at night from local clubs and shops would not recommend getting room that backs on to the nightmare night life for young ravers shame as front beach great and poolside good a little tied the hotel

Friends_and_family Friends

6/10

Pleasant

08 Mar 2024

Verified traveler

A noisy place in the sun

Terribly noisy and out-dated. Busy location and everything within reach but it’s impossible to sleep due to the noise from the bars and live music

Self

8/10

Excellent

25 Feb 2024

Nicole

This hotel was nice and clean. The noise from the night clubs is real! The rooms are not very sound proof. The location is very central and convenient. There are many restaurants and shops close by. Lots of pool chairs available and two pools.
Our morning walks had the beautiful backdrops of mountains on one side and the ocean on the other but we constantly had to step over broken glass, garbage, vomit and other unpleasant things! So sad that the tourists are so incredibly disrespectful of the Island.

Leisure Partner

4/10

Poor

25 Jan 2024

Verified traveler

One to avoid

Hotel and rooms very old and tired. Completely overpriced compared to other hotels in the area.

Self

8/10

Excellent

23 Jan 2024

Hilda

Clean, staff good , room bit small but nice , pools nice but cold , sun beds mostly taken up with towels that are there for hours before used . Food ok pleanty of choice but not very hot . Behind reception needs attention. Kettles needed in room .

Leisure

8/10

Excellent

27 Dec 2023

Terry

Sol at Christmas

Checking in was a bit of a chore as only one person checking in.
Christmas Dinner on the 25th exceeded my expectations, the staff were brilliant.

Business

2/10

Poor

22 Dec 2023

sajed

Good location. Overpriced for service.

Being in Tenerife for the 5th time… this was the worse hotel I have stayed in the Canary Island so far, that’s rated as a “4star”
Rooms and hallways need to be renovated. Super outdated. Only 1 outlet in the room. Washroom ceiling/soffits are disgusting. Over priced for quality and service. Food quality is acceptable not the best for a 4 star. Laundry and gym hours are very limited . Would not recommend. Rooms have no sound Barrier… good luck sleeping at night around the excessive music … Checked out after 4 nights and switched over. Only good thing is it is near the beach side/view. Don’t recommend.

Business Self

6/10

Pleasant

18 Dec 2023

Laura

This is not a 4 * hotel. It is very noisy due to being beside Veronicas so take ear plugs if you won’t be out partying all night. Rooms badly need modernised, was there 4 nights and killed 6 cockroaches in my room, asked reception if they had a spray I could use to kill them but they didn’t have anything. Breakfast was good with plenty variety, pool area is too small for the size of the hotel, takes ages to get served at the pool bar.

Leisure Self

6/10

Pleasant

20 Nov 2023

Heather

The music lasted till 6:30 every morning and we had people next to us screaming and shouting. Plus arguyinh.

Leisure Partner

10/10

Exceptional

29 Oct 2023

Janine

We had a family holiday here and loved every minute. Amazing entertainment staff with a big shout out to Nadia, Alex and Daniel who were fun and very friendly :) The acts were great as well. The nicest buffet food we’ve ever had, so many choices and lovely fresh meats and fish. Great location, right on the beach with a nice walk along the front. Lovely hotel, rooms and clean swimming pools. Would definitely come back again, thank you :)

Leisure Family

10/10

Exceptional

23 Oct 2023

Julian

Having been to this hotel before we chose to return. We were looking for an all inclusive relaxing holiday by a pool and were not disappointed. Couple of observations. The entertainment was not quite as good as on the previous visit. When the Disco next-door is operating the noise can be a little intrusive in the early hours. Balance this with an enthusiastic events team with plenty of activities for those who want them. The location on the sea front is excellent

Leisure Partner

2/10

Poor

04 Jul 2023

Benjamin

Cockroach delight

The absolute worse hotel I’ve been to in my life. The hotel looks very dirty and to top it off when we got into our room we was greeted by cockroaches on the kitchen top and sink. I didn’t even get to explore the rest of the room before leaving. We went back to the concierge, he was a nice person, to get another room and the room we went into the toilets wasn’t working and there was red/blood looking liquids inside the bath. I was in and out of that hotel within 10 minutes! Absolutely horrendous I’ve also notified the hotel about this and got no response 0/5 experience!

Friends_and_family Friends

8/10

Excellent

07 May 2023

Elaine

Week away in the sun.

Fabulous hotel right on the beach. Staff were amazing and very considerate. A little noisy at night but quietened down outside about midnight on our side. My only gripe was that the second lift was out of action for at least half the week which meant large queues at busy times and as I am not good on my legs this was an issue. All told wa lovely hotel but need to address the lift issues, as I believe it was just the same in Tower B.

Partner

10/10

Exceptional

30 Apr 2023

FLORENTINA SIMONA

Excellent location, the hotel & pools are very clean, exceptional housekeeping, a wide selection of food & drinks! The staff is extremely polite and helpful, thank you all for my amazing vacation at Sol Tenerife!

Leisure Family

10/10

Exceptional

05 Apr 2023

Susan

Great location by the sea and lovely for a walk along the promenade - right into Los Cristianos.Very clean and efficient. Staff work very hard from the lovely girls at reception checking in, to the dining room staff and the cleaning team. I read the negative reviews and emailed the Manager, Pablo, requesting Block B (away from noise of bars) and near my family. He emailed back and actioned my request - great customer service. I would say this hotel ticks the boxes for functional and efficiency - you get what you pay for. It was great sunbathing and listening to the Atlantic rolling sea.
Improvement: Sunbeds - better system should be used so people are not putting towels on beds and then leaving them unoccupied for hours. I stayed in another hotel where people booked their beds 2 days in advance. They came down and lady ticked off their name on the list. If they didn't come down by 10:00 a.m., then their sunbed was available for anyone to use.
I've stayed in a variety of different hotels in my time from basic to luxury and I would say that for the cost, including breakfast, location - it's fine.

Leisure Family

10/10

Exceptional

04 Apr 2023

Tyler

Great place right next to the ocean

Leisure Friends

10/10

Exceptional

01 Apr 2023

David

Lovely atmosphere,great food,great location

Leisure Partner

10/10

Exceptional

27 Mar 2023

Verified traveler

Good value hotel in the centre. In easy walking to bars, restaurants.
Breakfast was great.
Hotel was clean, rooms cleaned, new towels daily.

Friends_and_family Friends

8/10

Excellent

22 Mar 2023

Rhys

Hotel was really good. Friendly staff, veggie friendly food was a plus, really nice outdoor/pool area. Noisy at night time but thats what you have to expect staying so central. Would probably stay again.

Leisure Friends

8/10

Excellent

17 Mar 2023

paul

Great place to stay

Leisure Friends

8/10

Excellent

14 Mar 2023

Oliver Seymour

The room is a bit dated but very good service in the hotel. Pool is warm outdoor. At Breakfast warm food is very basic.

Friends_and_family Family

4/10

Poor

13 Mar 2023

sarah

Wouldn’t stay again

When other reviews mention noise issues know it is legit the worse out of any place I ever stayed. I honestly didn’t even think it’s possible to be that loud. The rooms also are in bad overall condition. Pool has all chairs reserved before you even get out there. Too much chaos surrounding too. Beaches are only ok in my book. Overstated area of Tenerife. North is way nicer.

Self

6/10

Pleasant

04 Mar 2023

Verified traveler

Ask for a quiet room. Noise can be a problem here

When you arrive reception will ask you whether you want a high or low floor. The answer is \"A quiet room\" unless you will be out all night or are deaf. If you complain about the noise thereafter you will have to endure the noisy room for a least two nights and will have talked to reception 3 times by then (hotel policy made clear at reception). You will probably also be told that \"it's the noisiest part of the island\" inferring it's your own fault. All staff know the hotel has a problem and if you can choose a low room in the tower nearest the pool (Tower A) on the side facing the pool which faces away from Lava and Cocos, the two noisiest nightclubs until 3am. Also you'll be away from the Veronicas bars.
If you do this you'll have a nice holiday. If not you're likely to have a miserable one. The hotel itself was very nice except the noise, which is like saying the drains on Tenerife are nice except the smell.

Partner

8/10

Excellent

01 Mar 2023

Fraser

Excellent

Leisure Partner

8/10

Excellent

08 Feb 2023

Christopher

Nice hotel, very clean and lovely pool area but a bit too close to Veronicas Nite clubs, banging music until 4 am, could do with a bit more sound proofing to help keep the noise out.

Partner

10/10

Exceptional

30 Jan 2023

Jo-Anne

This was a great holiday staying in a great hotel. Staff were great meals were great couldn’t fault anything. Will definitely go back

Leisure Partner

8/10

Excellent

29 Jan 2023

Richard

Ideal location near on beach front. Breakfast excellant. Can hear night clubs at night which could be an issue if you have sleeping problems. Overall really enjoyed our stay and would return.

Leisure Partner

8/10

Excellent

16 Dec 2022

Stepan

Plase in general pretty old, half broken beds, showers feels that no invested in. Place is very good, and staff, best party was barmens, always happy, joking, friendly, always see and understand your needs. We had all inclusive stay and food in general was ok, good sweets, but in vegetables couple times was clearly masked spoiled tomatos from previous days in dill and vinegar and ones same was done with salad. Only upper pool is heated, and strange lifeguards, one of them said to me only 1 word Yes even I was talking to him 3 times, another was really agressive even to small kid plaing with ball in pool, he could say friendly that not alloud and it could be solved, but was talking in really aggressive way, third was really friendly and happy all the time. In general good feeling after trip.

Leisure Family_with_children

6/10

Pleasant

24 Nov 2022

William

The hotel was nice and clean, the breakfast was quite good.
The neighbouring property (Veronicas Strip) was extremely noisy all night till about 6am, the area around it was dirty, full of litter and a strong smell of urine. There was a lot of people offering drugs for sale outside the strip.

Leisure Partner

8/10

Excellent

19 Nov 2022

Rolfe

6/10

Pleasant

15 Nov 2022

Richard

Great location! Staff were very friendly. No irons provided which was disappointing. Would stay again for sure

Leisure Partner

8/10

Excellent

14 Nov 2022

Verified traveler

Cheap and easy. Close to bars and restaurants. Went for a stag weekend. Was exactly what we needed

Friends_and_family Friends

8/10

Excellent

13 Nov 2022

Michael

Convince

Leisure Partner

6/10

Pleasant

09 Nov 2022

John paul

Nice location on the sea , but that’s about it. Hotel is dated, I paid extra for a partial sea view, but just got the same room as everyone else. So don’t bother advertising that.

Leisure Partner

10/10

Exceptional

27 Oct 2022

Steve

Staff were professional, polite knowledgeable and very willing and helpful.
Food wise was very good, and room and room service was excellent.
Would go again and pass on to friends an family. 5Stars.

Leisure Self