Name: Hotel Riu Palace Tenerife
Address: Urbanización La Herradura, Adeje, 38670, ES

10/10

Exceptional

15 Mar 2026

Roy

We had a sea view room.The cleaning staff were excellent,as were the whole of the staff.The pools wer e similarly excellent and very well kept ,clean and tidy.Our room was of a very good size,particularly if you compare it to other hotels

Partner

8/10

Excellent

06 Mar 2026

John

This is a large hotel with a lot of guests. Mostly this is managed very well, but does cause a feeling sometimes of being in a holiday camp. Mealtimes particularly. The staff are good and service they offer is courteous and prompt. The Wi-Fi, especially outdoors is good connection, but a bit slow. The a/c in our room was quite noisy. Fortunately we were able to turn it off when sleeping as it is February.

Partner

8/10

Excellent

16 Feb 2026

Paul

Excellent staff. Very good position in Costa Adeje. Good food. Pool area very well maintained and communal areas generally excellent. Reasonably priced pool bar for lunch/coffee/ beers.

Overall a good hotel and the best we’ve stayed in at Costa Adeje. Minor quibbles: the gym was small and fairly limited equipment, no tennis courts etc which some would expect at a 5 star hotel. The perennial problem of beds being reserved by people in the middle of the night was annoying but difficult for the hotel to address. The towels in the room are thin and not what you’d expect in a 5 star hotel but these are minor points.

Partner

10/10

Exceptional

25 Aug 2025

Elizaveta

This hotel (unlike many other hotels is this area) is located right next to the beach. But what is really unique is that this beach is very well protected from the waves which are quite strong sometimes. While many other neighbour beaches were closed ours was open. So in addition to the swimming pools in the hotel we were able to swim every day in the ocean.
We also liked that hotel that hotel is located in a quiet, not crowded, corner of Costa Adeje but one can find restaurants and shops in 10-15 min walk along the beach.

Leisure Partner

10/10

Exceptional

19 Aug 2025

Marius Calin

Hotel RIU PALACE . The best Tenerife.

10/10

Exceptional

23 Jul 2025

Brian

The dinner menu was excellent with great alternatives, as was with the breakfast menu. Only problem is a general one of hotels in Spain of them not knowing how to cook bacon.

Leisure Family

8/10

Excellent

19 Jan 2025

thomas

Wonder location, room a little tired

Great location by the sea , fantastic grounds and staff . The room itself was a bit tardy and hadn't been maintained to a standard id expect for this hotel.

Self

6/10

Pleasant

22 Dec 2024

David Linden

Nice hotel and grounds with good access to the boardwalk. We stayed at the RIU Arecas, the hotel immediately behind it. The RIU Palace is a good hotel if you want larger hotel gardens and boardwalk access for the elderly etc. However, if you don’t mind walking down a large flight of steps, the RIU Arecas is the same standard and had better food.

Leisure Family

10/10

Exceptional

24 May 2024

Edith

Awesome experience. Outstanding customer service. Great location.

Leisure Partner

6/10

Pleasant

17 Nov 2023

Verified traveler

Good, not great.

We went in with mild expectations as we have stayed at a Riu before and have an idea on what to expect.

Overall, it was fine. Place was clean, staff were excellent - outside of the lady who checked us in and was not overly friendly and enjoyed saying “no” a lot.

Cleaning staff and restaurant staff were 10/10.

Breakfast was good, something we looked forward too but still could be improved.

Buffet dinner was pretty bad. The rate we paid to include half board was absolutely not worth it after trying the buffet dinner. We ended up having dinners outside the resort because it was so bad. Also they charge you for water and pop etc which seems wildly unfair for such a large scale resort.

The demographic is mostly 75 plus year olds and being in our 30’s, this was a bit of a shock. Overall, that was fine as they were very quiet!

Next time we will stay elsewhere and look forward to eating more food off the resort. Not worth the money.

Friends_and_family Family

10/10

Exceptional

16 Oct 2023

Juan

It’s probably been the best resort we’ve stayed. To resume everything in one word, we’d say IMPECABLE. Everything was just perfect, from the moment we entered the hotel lobby, to the rooms and all areas. Staff is simply incredibly friendly and helpful. The restaurants were just amazing, and the food just delicious. We over indulged every day! The night shows were fantastic. The hotel location couldn’t be better, with the beach just literally 1 minute walk. Quite beach with a life saver post, black sand with pristine waters. We just want to specifically mention Monica, Linda and Ana at front desk; they answered every single of our, sometimes annoying, questions in patient and friendly manner. We were very sad when we left but looking forward to a second visit.

Leisure Family

10/10

Exceptional

02 Oct 2023

John

Excellent half board value. Food and staff were excellent.

Leisure Friends

8/10

Excellent

27 Apr 2023

Delroy

Welcoming and helpful reception and catering staff. Clean and spacious room - lovely shower. Some days room attendant had to be reminded to replace soap and lotion.

Leisure Partner

10/10

Exceptional

03 Apr 2023

Julie

Hotel with best position in Costa Adeje

We stayed in sea view room which had lovely views over gardens across to the sea. Pleasantly surprised at the variety and quality of the food. We were planning on eating out a few times but changed our minds. The speciality restaurants were both good. The quality of the evening entertainment was varied, some better than others. The ambiance in the theatre seating area could be improved with some table lighting. The pool area was great. We loved the adults only pool.
Overall we would definately stay here again

Partner

10/10

Exceptional

13 Feb 2023

MICHAEL

my only comment is -- no external light on the balcony

10/10

Exceptional

17 Dec 2022

Robert

An excellent hotel overall with very little to criticize

Leisure Partner

10/10

Exceptional

17 Sep 2022

John

7 day stay

Excellent hotel. Service very good. Will stay there again.

Partner

8/10

Excellent

18 Aug 2022

Tonderai

Great first trip to Tenerife staying at the Riu Palace Tenerife

Leisure Family_with_children

10/10

Exceptional

15 Jul 2022

VIKTORIYA

Food service staff

Leisure Family

8/10

Excellent

03 Jul 2022

paulo sergio

The location was amazing as well the view
Lack of entertainment
Service to far for 5 star hotel
Employee they are like robots no engagement with client
Food was amazing
Just 3 restaurants
No music at the pools
Rooms the cleaning was rushing
No details on the room
Mattress is to hard
Over all was nice

Leisure Family_with_children

10/10

Exceptional

03 May 2022

Mrs Sarah

Amazing hotel with super grounds. Infinity adult pool overlooking beach was wonderful.
Staff were extremely friendly. Would definitely return.

Leisure Partner

10/10

Exceptional

12 Apr 2022

Peter

Great holiday at this hotel.
Only issue is with sun beds being reserved by guests

Business_and_leisure Self

10/10

Exceptional

07 Apr 2022

Daniel

Perfect Holiday Hotel

Perfect Hotel for a relaxing holiday. Immaculately clean, fantastic food with very friendly and excellent service.

Friends_and_family Family

10/10

Exceptional

20 Feb 2022

Jennifer

Amazing place to stay

We honestly couldn’t fault this hotel from beginning to end our stay was amazing. The staff are happy to work for their management and it shows in their attitude towards the guest. Nothing was to much for them. The room service was amazing the option to have fresh towels daily and a turn down service on the evening. Food was delicious with lots of areas to choose to sit. The view from general sitting areas was stunning.

It was my husband’s birthday during the stay and we received a complimentary bottle of cava in the room which was a lovely surprise.

The only negative was the charge for the safe in the room of €36 we declined but never felt our belongings were unsafe… could not understand this price.

We never left the hotel for our 6 day stay we booked half board and the bar and lunch time food was reasonable priced also.

It was also a perfect location to take pics of my home sewn wardrobe. The setting was stunning.

Perfect winter getaway. Thank you

Partner

8/10

Excellent

31 Jan 2022

Verified traveler

Nice stay

Really nice facilities and great location

Friends_and_family Family

10/10

Exceptional

28 Jan 2022

Irene

Fantastic staff

This is an excellent hotel in a great position leading out onto the coastal walkway. The staff were fantastic. I can’t fault it in any way.

Friends_and_family Friends

10/10

Exceptional

24 Oct 2021

Sean

Will be back stunning hotel

Gorgeous hotel. Friendly staff. Spacious room! Great location.

Friends_and_family Family

10/10

Exceptional

02 Oct 2021

Verified traveler

Overall the stay was very good. Buffet food was good and plenty of choice. Sun beds around the pool area could do with a good clean as could the paving. People had started putting towels out around 6am.

Partner

8/10

Excellent

20 Sep 2021

Leila

Location was good
Good quality very low - we have half-board plan
Tried breakfast twice and dinner first night (for 4 night stay)

Leisure Family

8/10

Excellent

02 Aug 2021

Denys

Твёрдая 5ка

Приятный и красивый отель. Полноценные 5 звёзд.
Территория пальмовая роща. Три бассейна, один из них infinity pool для взрослых. Терраса для завтраков и ужинов великолепна. Хороший буфет на завтрак и ужин.
Из недостатков : подогрев бассейнов летом на низком уровне. В некоторых других отелях вода теплее. В номере нет чайника, кофеварки и бесплатной воды. Оборудование в спортзале далеко не новое, гантелей нет. Зимой обычно более ветрено, чем в других отелях, видимо из-за особенностей расположения.

Partner

8/10

Excellent

06 Jun 2021

Verified traveler

Our stay at Riu was pleasant, very customer oriented staff and good service overall.

Leisure Friends

8/10

Excellent

10 Jan 2021

Verified traveler

Magnífico hotel y buffet. Tacaños con el agua

Excelente hotel y servicio. Un buffet muy bueno, tanto en desayuno como en cena.
Es una lástima que cobren por agua. Se entiende que la bebida no está incluida, !pero el agua!. Una garrafa de 8 litros cuesta 1,50 euros en un supermercado. Por lo que cuesta esta reserva, bien podrían incluirla

Partner

10/10

Exceptional

04 Nov 2020

Mohammad

Paradise

Amazing hotel with very friendly staff. The pool area is beautiful. The Atlantic Ocean is only steps away with very nice sandy beach. The room was lovely with spectacular view of the pool area and the ocean. This hotel felt like paradise!

Self

8/10

Excellent

07 Sep 2020

Verified traveler

Great place. Quiet and peaceful but within walking distance of more lively areas.

Friends_and_family Family

10/10

Exceptional

06 Sep 2020

Andrew

RUI palace

Great service resort very well maintained and great buffet restaurant ,staff always helpfull

Friends_and_family Family

8/10

Excellent

31 Dec 2019

W

Great location, very nice property, well maintained, very good buffet, love the smoothie bar,there’s very much room for improvement for the coffee.

Leisure Family

10/10

Exceptional

30 Aug 2019

Alex

Really top quality service and food. Kids friendly. Overall one of the best hotels Ive ever stayed. If I would like to find weak spots I would name pretty small rooms and hotel territory, but it has everything we needed.

Leisure Family_with_children

10/10

Exceptional

05 Mar 2019

Verified traveler

Staff were fantastic and great with our 7 month old baby. The restaurant and bar area have views over the ocean that are simply breathtaking. Food was freshly prepared and cooked in front of customers at the buffet, which made it much more appealing. The clientele of the hotel seem to be much older - I’d say the average age is about 70! But there were some younger families, and it suited us perfectly as we were up early each day with the baby, and in bed by 10 every night!

Leisure Family_with_children

10/10

Exceptional

27 Feb 2019

Verified traveler

Amazing clean
Great location
Very Helpful Staff
Wonderful location
Earns a 5 Star rating

Leisure Family

10/10

Exceptional

07 Feb 2019

Denys

Relax

One of the best hotels on Tenerife for relax holiday. Only pensioners stay there actually. Good choice of food.
One cons: there are not free water in the room. We were forced to buy water in supermarket.

Family

10/10

Exceptional

27 Jan 2019

Verified traveler

The staff are incredible they got out of there way to help in every department and all seem happy to work there.
The hotel is immaculate. I don’t normally go on these half board resort holidays but I was so so impressed

10/10

Exceptional

20 Aug 2018

Stephanie

The Hotel Riu Palace will not disappoint. This hotel was everything we could have asked for!

Reception:
A huge shout-out to the reception staff. Your wish is their command, and they will do everything in their power to help you out.
- They helped reassure there would be gluten-free options (as I am celiac),
- they ensured we would have someone to check us in at 3:30am (due to ridiculous flight delays).
- My baggage was lost, and they called the airport 3x a day and The airline to see if it was on its way yet.
- we “lost” an item (our own error), they found it so efficiently for us and delivered it so we didn’t have to go track it down
- they had great recommendations for us and were always a SMILING face :)

Food:
Wow! The food was great. Being celiac it is always hard to find options, the buffet here was not shy. They had everything imaginable at breakfast and dinner. We ate out at the Krystal restaurant one evening, but to be honest we preferred the buffet. The staff at the buffet are awesome, always personable and really, truly want to meet your needs.

Pool:
3 different pool areas - we spent all of our time at the adults-only infinity pool (quiet and relaxing with a great view of the ocean). We always could find a chair whether it was morning or afternoon after excursions when we showed up.

Room:
It is exactly as shown in the photos. Lots of amenities, cleaning staff was great and our walk-out terrace was an awesome touch!

8/10

Excellent

02 Mar 2017

Verified traveler

A wonderful hotel but not really a good place for a solo getaway

10/10

Exceptional

27 Oct 2015

Verified traveler

Come and relax on the beach!

I really enjoyed my stay at this beachfront property. The palm trees and beach were very relaxing. Even in mid-October, I was able to swim outdoors. The food, which was included with the room, was fantastic. The wait staff were all enthusiastic to serve me, including in English. I also enjoyed being able to listen to live music at the hotel in the evening. While I was on a business trip, I was able to enjoy much of what the hotel had to offer. I would definitely return to this hotel in the future and have already recommended the hotel to friends.

10/10

Exceptional

20 Jul 2026

Alvise

Spazi grandi e bene organizzati. Piscine immerse in un bel parco e direttamente fronte mare. Personale molto attento efficiente e gentile.

Partner

6/10

Pleasant

25 Jun 2026

Dimitri

Positif : Bel hôtel bien placé, piscine propre et agréable, nombre de transats suffisants, jardins bien entretenus et beaux, parking gratuit et sécurisé, restauration copieuse et variée, personnel très serviable, belle vue depuis le restaurant, animations du soir soft mais de qualité, plage très proche et promenade du bord de mer agréable notamment pour les couchers de soleil.
Négatif: le nom de palace est presomptueux, pas un 5 étoiles, chambre envahie de cafards et poissons d’argent, pas de chaussons, pas de coton tige ni brosse à dents, murs des couloirs mériteraient d’être repeints, porte des chambres en piteux états, bruits de chariots de ménage dès 8h du matin, la vue des chambres est variable selon le positionnement pour un prix identique. Difficile d’avoir de la glace au bar ou au restaurant. Plage très moyenne sable noir et eau pas très propre.

Partner

8/10

Excellent

30 May 2026

Sandra

Hôtel bien placé et vue incroyable.
Seul bémol : la nourriture n’était pas incroyable mais le buffet était varié chaque jour.

Partner

8/10

Excellent

21 May 2026

Jean-Marie

Très bel hôtel, avec des jardins vraiment magnifiques et une proximité très agréable avec la plage et la promenade en bord de mer. Chambre très belle également. Seuls petits bémols : la vue de ma chambre était moyenne et, pour un hôtel 5 étoiles, l’absence de vraie machine à café et de pantoufles est un peu dommage. Il n’y avait également ni bureau ni chaise dans la chambre, ce qui est assez handicapant lorsqu’on a besoin de travailler un peu. Sinon, le reste était très bien.

Partner

8/10

Excellent

23 Apr 2026

Joaquin

?????

Partner

10/10

Exceptional

08 Dec 2025

Noel Marcel

Chambre impeccable très propre spacieuse.
Restauration variée et abondante. Le personnel de service restaurant pourrait être un peu plus souriant.
Espaces piscines, bars magnifiques
Accueil réception très agréable et disponible
Magnifique établissement

Leisure Partner

10/10

Exceptional

07 May 2025

Giuseppe

Tutto perfetto

10/10

Exceptional

06 May 2024

tania

Servizi, pulizia, personale, cibo. Tutto ottimo!

Leisure Family

10/10

Exceptional

10 Sep 2023

Beatrice

Struttura molto bella non ho nessun ma..
personale gentile veloce efficiente ..
cibo buono ma non buonissimo.
Pulizia impeccabile..
scarseggia di lettini disponibili
Non è un ambiente giovane erano tutti anziani

Leisure Family

2/10

Poor

08 May 2023

Patrick

Nice but disappointing

Don't get me wrong, the hotel is nice, rooms are clean and the pool is also nice. Never the less the hotel also shows its age and it is a mass tourist hotel, not recommended for individual travel. The buffet etc is really made for mass tourism, quantity before quality. Everything is charged (e.g. a bottle of water is charged, even thought you are not allowed to drink the water in the hotel room. What is also noticeable is that we paid for 5 nights (with a good discount) as much as most other tourist have paid for a whole week PLUS flight (you find them in all country in the mass tourist offers). I have to say I'm disappointed by hotels.com price policy to not get better discounts. So stay was nice but overall price performance was not good at all

Partner

8/10

Excellent

23 Apr 2023

Stefano

It’s a good hotel, probably IMHO the best one in the area.
Big gardens, big pools, nice guests, it feels like in a resort.
Staff is nice but the level of service is beyond poor. They do their best but apart from reception ( Jessica and Laura were great!! Thank you girls ) service in the restaurant is miserable ( also in the a la carte one)
A part from that the hotel is very nice and I would recommend it

Leisure Family

2/10

Poor

24 Dec 2022

Charlotte

a fuir le personnel est très désagréable ......

Business_and_leisure Friends

8/10

Excellent

21 Oct 2022

Verified traveler

Ok

Leisure Partner

10/10

Exceptional

31 Jul 2022

LAURENT

Très beau sejour a l hotel RIU palace.
Superbe etablissement, les chambres sont tres bien et fideles aux descriptifs et photos.
L exterieur est un tres bien entretenu et tres agreable.
Bravo aux equipes de l hotel.

Leisure Family

10/10

Exceptional

22 Jun 2022

Fabienne

Magnifique séjour dans cet hôtel
C est je top
Personnel,chambre et nourriture
Parfait

Friends_and_family Friends

10/10

Exceptional

21 May 2022

Eveline

Wir kommen gerne wieder

Wir haben uns sehr willkommen und wohl gefühlt. Das Personal war äusserst freundlich, das Zimmer modern und geräumig und die gesamte Anlage sehr gepflegt und sauber.

Partner

10/10

Exceptional

05 May 2022

Maria

Struttura molto bella, personale molto gentile, ottima la qualità e la varietà del cibo, unico piccolo inconveniente, la camera molto bella ma poco isolata si sentiva tutto quello che succedeva nel corridoio

Leisure Family

10/10

Exceptional

10 Dec 2021

Sigrid

Super Urlaub

Hotel ist sehr empfehlenswert.

Partner

10/10

Exceptional

02 Dec 2021

Gérard

Très bon séjour

Séjour d'une semaine dans une grosse structure typique de Costa Adeje.5 étoiles locales. Bel hôtel idéalement situé ,très propre ,personnel adorable. .Chambre confortable avec vue mer latérale .Belle plage de sable noire en accès quasi direct .Plusieurs piscines chauffées , beau et grand jardin. Agréable et longue promenade en bord de mer accessible . Formule PDJ et repas du soir en buffets variés ,bons ,même si répétitifs. Location voiture sur place. Très peu de français,anglais et allemands majoritaires. Nous recommandons.

Partner

10/10

Exceptional

12 Nov 2021

Claudia

Ein Traum direkt am Strand

Das Hotel ist ein Traum und man wird verwöhnt. Für alle, die sich vom Alltagsstress erholen und sich etwas Gutes tun möchten!
Die Zimmer sind sehr geräumig und komfortabel. Die Anlage mit 3 verschiedenen Pools und direktem Zugang zum Strand ist zauberhaft.
Das Essen ist köstlich, das reichhaltige Buffet ändert täglich und es hat für alle etwas Feines dabei. Wer sich hier beklagen will, tut dues auf allerhöchstem Niveau.
Sehr empfehlenswert

Partner

10/10

Exceptional

24 Jun 2021

Verified traveler

The location, proximity to the beach and other hotels/restauranta and stores.

Leisure Family

10/10

Exceptional

09 May 2021

Andrzej

Wspaniały pobyt

Jeden z najlepszych hotelów w jakich byłem. Bardzo dobry standard, mila obsługa, dużo atrakcji,nowoczesny budynek,blisko do pracy. Bardzo polecam

Friends_and_family Family

8/10

Excellent

09 May 2021

Verified traveler

Buena experiencia

Estancia agradable. Buen servicio, calidad excelente en la comida y servicio de limpieza excelente

Partner

10/10

Exceptional

09 Oct 2020

xavier

Excellent Hotel

Magnifique Palace - Superbes infrastructures - personnel très avenant, séjour très agréable malgré les conditions Covid bien maitrisées

Partner

8/10

Excellent

28 Sep 2020

Belen

El trato fue exquisito. La comida muy rica. Para ser un hotel de 5* el mantenimiento de la habitación no estaba a las alturas de la categoría de dicho alojamiento.

Leisure Partner

10/10

Exceptional

13 Sep 2020

Lucio

Good job

I spent 1 week with my wife and my 2 year old son in this hotel during 2nd week of September 2020. One of the few hotels which were open during this corona time. I was positively impressed about the additional covid practices the hotel implemented which were fully respected and the staff didn't hesitate to contact the guests in case of deviation. Incredible also to see no gap on wearing the mask by the employees. Futhermore staff are very friendly and extremely nice to our son. Rooms & pool area were always very clean and confortable. Very close to the beach and from the pool area you have a fantastic view on the sea which is not obvious for the other 5* hotels in Costa Adeje. Prices at the bar are ok. We also enjoyed the table service at Krystal and at the spanish restaurant. Food at the buffet was ok but could be improved. For exemple desserts tasted all similar. I would appreciate less choice but much higher quality of the ingredients. All over I strongly recommend to stay in this hotel. Good job!

Friends_and_family Family

10/10

Exceptional

12 Sep 2020

Aníbal Ramón

Para repetir sin duda

La verdad es que ha sido todo perfecto, tanto desde el trato recibido, como la atención en los detalles, limpieza siempre en zonas de contacto permanente, comida del bufet espectacular, sin duda repetiremos.

Friends_and_family Family

10/10

Exceptional

05 Sep 2020

Javier

Fantastico hotel

Fantástico hotel

Friends_and_family Friends

10/10

Exceptional

24 Aug 2020

Jose Antonio

Espero volver muy pronto.

Todo muy cómodo y limpio.Los empleados muy atentos y amables.La situación del Hotel fantastico cerca de la playa y el paseo maritimo.La comida muy buena y variada.

Partner

10/10

Exceptional

24 Jul 2020

Santi

El complejo es una maravilla! Está a pie de una playa de arena negra muy tranquila. Desde casi todas las habitaciones señor ve el mar y como el restaurante está en la azotea, hay una sola vistas estupendas del mar y la puesta de Sol mi mientras cenas.
Tiene 3 piscinas, una de ellas infinita mirando al mar donde solo acceden adultos. El personal es muy atento y amable y se toman todas las medidas de seguridad e higiene en todas las instalaciones.
Las habitaciones son muy grandes, limpias y modernas.

Leisure Family

8/10

Excellent

15 Jul 2020

Maria inmaculada

Unos días de relax

Hotel acogedor, con un buen servicio, instalaciones muy buenas, piscina infinity y atención perfecta.
Habitación acogedora y muy cómoda. El único inconveniente es que no llegaba muy bien el Wi-Fi a nuestra habitación.
El resto estupendo.

Partner