Name: Royal Hideaway Corales Beach - Adults only
Address: Avenida Virgen De Guadalupe, 21, Adeje, 38679, ES

6/10

Pleasant

11 Apr 2026

Paul

Pros:
* Gorgeous room with great turndown service. No notes.
* Two really nice pools with good service.
* Friendly staff.

Cons:
* Not enough staff at breakfast. Coffee sometimes arrived after breakfast was finished. Probably my biggest complaint. Just get good coffee to me quickly. Coffee machines put out dish water. Awful.
* Couldn’t book restaurants. Tried booking one (non Michelin) on Monday but it was booked Tues and Wed and closed Thurs and Friday. Mostly had to eat off the property.
* Staff struggled to recommend any restaurants locally “this area has all the food you’d have in your country” when asked to suggest a restaurant.
* Concierge texts to say ask about anything then when you text they say they are unavailable.
* The standard food (non Michelin) is inconsistent. eg Chicken burger at the pool €18 no fries. Chicken burger in room €18 with fries. No explanation. When asked they say “it’s been like that for a year”.
* Beer comes in a giant wine glass with a very high center of gravity. Blows over in the wind.
* They want you to always use the app to order food. If you need to ask for anything specific they will say they will call you back but don’t. Then you have to keep calling. When they turn up with room service they have ignored your request and say they can come back but are very busy.
* Asked for late checkout. They said they would try and call us. They didn’t. When we asked on the last day they say they couldn’t. Would be better to either say no

Partner

10/10

Exceptional

25 Mar 2026

Kevin Anthony

All first class

Partner

10/10

Exceptional

05 Mar 2026

IUMY

beautiful hotel

Family

10/10

Exceptional

19 Feb 2026

Sophie

Everything was great - food, facilities, service and if anyone wants to use Tenerife Top Training centre, it is in easy walking distance

10/10

Exceptional

02 Feb 2026

Karen

Beautiful room, staff are great

Partner

10/10

Exceptional

17 Dec 2025

craig

Beautiful hotel and nice location

Partner

10/10

Exceptional

23 Nov 2025

Sharon

3rd stay, and our best yet. The food is outstanding and service matches it.
Love it

Leisure Family

10/10

Exceptional

21 Nov 2025

Helen

Everything about our stay was wonderful! Beautiful property, incredible food. Very quiet. Only thing I would have liked was an onsite coffee shop, though coffee was easily available at all restaurants. Great staff and attention to detail. I will miss it!

Leisure Partner

10/10

Exceptional

19 Nov 2025

Stephen

Great facility and staff

Leisure Partner

10/10

Exceptional

01 Nov 2025

Tracey

The room was spotless all staff in hotel where very helpful and polite. The breakfast was smazong I would definitely go back.

8/10

Excellent

21 Sep 2025

Nicola

I like the hotel's cleanliness, quiet atmosphere, and convenient location.

Leisure Self

10/10

Exceptional

15 Jul 2025

H

The cleanliness was excellent and staff was very attentive. Far superior to other hotels that I have stayed in. The pool areas were quiet and relaxing.

Business_and_leisure Self

10/10

Exceptional

12 Jul 2025

Fraser

We just had the most incredible time at the Royal Hideaway Corales! Seriously, it was an absolutely luxurious and memorable experience from the moment we arrived until we, sadly, had to leave. It's not often you find a place where everything just clicks, but the Royal Hideaway Corales totally nailed it. We have to give a huge shout-out to the staff—they were simply amazing. From the second we walked in, we were greeted with such genuine warmth and a real eagerness to help with anything we needed. Every single person we interacted with was so professional and clearly committed to making sure we had the best possible stay. We truly felt valued and incredibly well looked after. Their helpfulness and those genuine smiles really made our trip so special. The facilities at the resort are just top-notch. The pools and sun lounging areas were something else entirely—beautifully designed, perfectly maintained, and just the ideal spot to relax and soak up the sun. Whether we were looking for a bit more energy or a peaceful escape, these areas had us covered, offering incredible comfort and a gorgeous setting. And let's talk about the breakfast buffet—wow! It was absolutely incredible. The variety, the quality, and how beautifully everything was presented were just outstanding. Every dish was a delight, and the sheer amount of fresh, delicious options meant there was always something perfect for both of us. It really was a highlight of each day and set us up perfectly.

Leisure Partner

10/10

Exceptional

25 Jun 2025

Julie

Amazing hotel, everything was perfect! Hotel was spotless and the staff are all lovely. Can’t wait to return.

Leisure Family

10/10

Exceptional

24 Jun 2025

Noel

I hesitate to give 5* rating because it might encourage others to go there and mean there’s less availability for me in the future, but I really feel like they deserve it!

Partner

10/10

Exceptional

30 May 2025

kathleen

Absolutely amazing everything

Partner

10/10

Exceptional

11 May 2025

Joanne

Great hotel, service wonderful. Very relaxing and quiet, exactly what we were looking for.

Partner

10/10

Exceptional

24 Apr 2025

Mark

Royal Hideaway Corales Suits

Hotel was excellent. Staff were friendly and always helpful. Rooms were spotless. Food was excellent. There was strike action while we were there and only room service and a limited cleaning service was available but it did not affect our stay.

Partner

10/10

Exceptional

20 Mar 2025

Graham

Modern hotel, cool design, didn’t feel crowded. Walkable to La Caleta restaurants and walk along beach front.

Property staff were friendly and food & cocktails were excellent.

Leisure Partner

8/10

Excellent

16 Mar 2025

Karen

Beautiful, sleek and modern hotel, most definitely five star in standard throughout.
Our room was very well equipped and spacious with a good view towards the sea and with a large terrace including sun loungers. However the open plan bathroom really isn’t a great idea - even though the WC is in a cubicle, there are gaps above and below the door so every sound can be heard in the bedroom…
Breakfast was amazing, we wanted for nothing and staff were superb in every aspect. Roof top pools added a ‘wow’ factor and afforded stunning views.
Location close to the old fishing village of Caleta was great for an evening walk and drink or meal out, booking a day ahead highly advisable. Adeje is also easily walkable, offering a sandier beach and more hustle & bustle.
Although we knew the swimming pools weren’t going to be big they were still a little disappointing in size and a little maintenance around the ground floor pool wouldn’t go amiss.
Lack of perimeter security was also surprising, the gate to the side road was left open and it was possible to walk straight through the sister hotel (Corales Suites) to our hotel from the Adeje side. As the room corridors are open to the outside this did make me wonder about safety. I noticed that most other hotels required key card entry into the grounds.
Overall we’re glad we stayed, it’s a very impressive hotel. Would we return? Probably not, the lure of the Bahia’s grounds and pools would probably win out.

Leisure

10/10

Exceptional

15 Feb 2025

VINCENT DE

Very nice experience

Business_and_leisure Partner

10/10

Exceptional

15 Feb 2025

George

Great location,near numerous restaurants and easy access to promenade. Hotel very modern and impeccably clean. Pool service could be improved, but a minor issue.

Leisure Friends

4/10

Poor

15 Dec 2024

thomas

Couldn’t recommend

The hotel had been recommended by friends, a couple of weeks before our arrival we decided we had to leave one day earlier than we booked and paid for, we had tried on several occasions prior to our arrival to contact the hotel to advise them of this, unfortunately we received no reply.
Upon arrival we advised reception staff of this, even though we had paid the hotel directly two months prior to arrival, the matter has still not been resolved, and we have not received a refund.
Both of the Michelin star restaurants were fully closed for the time we were there.
My wife booked massages for both of us and a facial for herself. After our massages , my wife enquired where she need to go for her facial, she was advised that there was no facial booked, and there was no availability to have one, even though Alvaro from the Spa had rang our room the day earlier to confirm.We had booked another week here for January, but have since cancelled this , thank god we hadn’t paid for it in advance. It would be impossible to recommend this hotel based on our experience there.

Partner

10/10

Exceptional

13 Nov 2024

Lucy Anne

Wonderful stay, beautiful hotel and made all the better for a great team working there.

Leisure Partner

8/10

Excellent

06 Nov 2024

Richard

From arriving to leaving, all the staff were awesome... Highly recommend

Partner

10/10

Exceptional

07 Oct 2024

Michael

Property was beautiful and immaculate. The staff was very friendly and attentive. Overall dining was great although we were slightly disappointed with the food options by the pool. All in all, we would stay there again for sure.

Leisure Partner

10/10

Exceptional

26 Sep 2024

Felix

Great service and beautiful resort.

Leisure Partner

10/10

Exceptional

24 Sep 2024

David

Staff were excellent, couldn’t do enough for you. Hotel was beautiful and well maintained.

Leisure Family

10/10

Exceptional

03 Sep 2024

Timothy Mark

Stunning place with amazing views and great facilities, quiet, peaceful and full of friendly staff

Leisure Partner

10/10

Exceptional

26 Aug 2024

Line

Would highly recommend this hotel. Staff are very nice and room is cleaned. We stayed at the adult only place on 1/2 board. Breakfast and dinner options are both great. Drinks are a little expensive through.

Leisure Partner

10/10

Exceptional

16 Aug 2024

Shanique

Amazing!

Leisure Self

8/10

Excellent

02 Aug 2024

Michael

Very nice hotel good pool area, great selection of restaurants if you can get a ta

10/10

Exceptional

14 Jul 2024

Simon

Stayed for one night after a long stay in Tenerife this was one of the nicest hotels I stayed in over the 21days. Would come back and stay here.

Business

10/10

Exceptional

07 Jul 2024

Alison

Good hotel, modern clean
Stylish. Bathroom bedroom is open plan with no option for privacy - not always convenient.
I’d like to come back with my friend but don’t exactly want to have bath/shower in full view!!

Hotel is huge, between adult only side & family side. Can’t hear kids when you are at the pool but when on your balcony you can hear them. It isn’t bad tho.

Staff are lovely, hotel is clean & comfortable. I will return (depending who I’m with

Leisure Partner

10/10

Exceptional

05 Jul 2024

Douglas

Our anniversary stay at Royal Hideaway Corales Beach, part of the Barceló Hotel Group - Adults Only, was nothing short of phenomenal. From the moment we arrived, the attention to detail and exceptional service made us feel truly special. The luxurious, modern design of our suite, complete with breathtaking ocean views and a private terrace, set the perfect romantic tone. We indulged in exquisite dining experiences at the hotel's renowned restaurants, savoring gourmet cuisine that delighted our taste buds. The serene, adults-only environment provided an ideal retreat, allowing us to relax and unwind completely. With its impeccable amenities, personalized touches, and stunning surroundings, Royal Hideaway Corales Beach made our anniversary an unforgettable celebration.

Leisure Partner

10/10

Exceptional

19 Jun 2024

Desira

This was a great hotel, clean, great dining options included for half board. Adults area with 2 oools and a rooftop pool/bar. Loved this hotel.

Leisure Partner

10/10

Exceptional

03 May 2024

Danny

Could not fault one thing about the hotel . Food , cleanliness, staff and rooms were all amazing !

Leisure Partner

10/10

Exceptional

17 Feb 2024

David

Quality and variety of restaurants was excellent.
Staff were friendly and excellent with both quality of service and responsiveness.
Only a few minutes stroll to the old village centre and the many restaurants and tapas bars.
Room was amazing including large balcony overlooking the sea.

Leisure Partner

10/10

Exceptional

01 Dec 2023

JOHN

Luxurious 10 day stay

It was perfect from start to finish.
Reception, waiters, state of the rooms. All excellent.

Partner

8/10

Excellent

11 Nov 2023

Lise

Everything was great at the hotel apart from the sunbed situation. At times there were not enough sun beds and people were allowed to reserve them although hotel policy clearly stated they couldn’t. Pool man was unhelpful and clearly had preferred guests who could reserve the best beds every day

Leisure Partner

10/10

Exceptional

10 Oct 2023

Michael

A superb property. Everything is a 10/10 and I would recommend to anyone. The staff is, without question, the finest staff I have ever encountered anywhere in the world. Thank you.

Leisure Family

10/10

Exceptional

23 Sep 2023

Sundeep

We had an amazing stay at the Royal Hideaway Corales Beach. The staff were unbelievable helpful and friendly. We ate at a few of the restaurants on site and the food was incredible! The facilities were amazing and clean. Our room was phenomenal! We enjoyed our time at the infinity pool and always managed to get sun loungers. I would highly recommend this hotel to anyone thinking of visiting!

Leisure Friends

10/10

Exceptional

04 Sep 2023

Irina

Absolutely beautiful facility- new and very clean, modern and chic. Beautiful room with view on the ocean and sunset!very comfortable bed. Multiple amenities- several swimming pools, bars and very good restaurants. Every day we we’re finding new places! Beautiful views! Several different beaches near by. But the most important- excellent staff- very friendly and helpful!
We will be back with family and friends!

Leisure Partner

10/10

Exceptional

28 Aug 2023

Dana Elena

I loved my 9 days stay. The hotel is beautiful, the views are breathtaking, staff is very polite, helpful and very welcoming, food choices are great!
Overall the facility and staff deserve 7 stars.
Thank you and hope to come back soon!

10/10

Exceptional

03 Jul 2023

alejandro

Great staff beautiful place

Leisure Partner

10/10

Exceptional

19 Jun 2023

Andrew

Beautiful hotel, amazing staff and stunning room. Would thoroughly recommend.

Leisure Partner

10/10

Exceptional

03 Jun 2023

Jessica

Great resort and stellar service.

Leisure Self

10/10

Exceptional

29 May 2023

simon

Great team. Service was immaculate. Full 5* experience. We’ll definitely be back

Leisure Partner

10/10

Exceptional

16 Apr 2023

Ian

A superb hotel with staff who couldn’t do enough and always had a smile.

Leisure Partner

10/10

Exceptional

26 Mar 2023

Kevin

The room was very spacious with amazing sea views from the huge balcony.
The staff were outstanding - always smiling and happy to help with taxis/ restaurant reservations and any general questions.
This was our second stay - and we'll definitely be back!!
Thanks to everyone

Leisure Family

10/10

Exceptional

18 Mar 2023

Ian

An excellent all round property.

Leisure Partner

10/10

Exceptional

15 Jan 2023

Claudine

We spent a week here for our babymoon and to celebrate our anniversary and it was such an unforgettable experience from the moment we arrived until the very end. Individual staff went out of their way to make us feel welcome, always greeting us with a warm smile. The room was spacious with a stunning view, clean and beautiful interior. The breakfast was good and well organised and well presented. Melania in particular was very helpful, kindly arranging appointments, flowers and an anniversary cake for us. We appreciated the complimentary chocolates and bottle of fizz as well as all other personal touches throughout stay. Camille and Melania kindly organised an island tour for us and all arrangements over phone and WhatsApp were incredibly helpful and personalised. Daniela at breakfast remembered our names and wished us well on our last day. Again, all these gestures make such a difference! Room service food was good and on-site and nearby restaurants were also great. The only slight disadvantage was that the nicest beach was a bit of a walk away and not many shops around but the promenade leading up to it was walkable, accessible and nice. There were nice essential shops on site, including a hair dresser and the spa was also super relaxing with great treatments for expecting mothers! The area is quiet which I prefer but walking distance to busier areas should you wish to explore more. I would highly recommend this resort! Lots of activities on site too. Thank you!

Leisure Partner

10/10

Exceptional

08 Jan 2023

Svetlana

Amazing stay, super luxurious property, excellent service at the hotel. Some of the restaurants did not have best serve staff, but mainly an amazing experience

Leisure Family

10/10

Exceptional

18 Dec 2022

Verified traveler

Highly Recommended

This is a fantastic resort with great staff, service and restaurants. It’s located in the best part of the Island next to a cove full of great restaurants as well so you are spoiled for choice. The rooms are large and all face the water and even better you don’t get the charter flight folks here in the area.

Partner

4/10

Poor

03 Oct 2022

tamsin

Disappointing

Disappointing

Partner

10/10

Exceptional

09 Sep 2022

Nirav Harshad

Lovely place, staff are amazing, couldn't do enough. Too many to mention but a few are Mariana at reception, Andreas, Bryan & Jack next to the pool, Grafinnia and Yonathan plus many more at breakfast. 1st class Breakfast choice, amazing restaurants in the hotel but also just outside in La Caleta 2 min walk away.

Leisure Family

8/10

Excellent

02 Sep 2022

Jonel

Very good

Leisure Partner

10/10

Exceptional

07 Aug 2022

Kian

Amazing resort with great facilities.

10/10

Exceptional

24 Jul 2022

NIgel

Amazing facilities and food but even better staff.

Everything about the hotel is amazing. Top class. Pools, restaurants, spa etc. couldn’t be better. Quality of food is fantastic with all restaurants clearly taking their influence from the Michelin star chefs on the team. Place was 80% full but felt empty. Biggest asset the hotel is its staff. People couldn’t have done more for you across the whole team. Most friendly and service orientated team in any hotel I have stayed in. It’s clearly part of their culture and other businesses could learn a lot here. it’s all about the people and the top quality experience. We will definitely be back again soon.

Partner

10/10

Exceptional

04 Jul 2022

Peter

Excellent holiday again

This was our second stay at Corales Beach and we were not disappointed! Excellent hotel in every way and suits us as a couple without children. Fantastic restaurants close by the hotel. We would recommend La Caleta to anyone looking for a slightly quieter holiday. We will be back again I'm sure.

Partner

10/10

Exceptional

06 Jun 2022

Karina

Great Experience

Business_and_leisure Partner

10/10

Exceptional

28 Apr 2022

su ah

Over all very good

Leisure Partner

10/10

Exceptional

27 Mar 2022

Elisabet

100% best hotel in Adeje

Partner

10/10

Exceptional

14 Feb 2022

Kevin

The room was huge - with an equally impressive balcony.
Everything was spotless - and nothing too much trouble for any of the superb staff.
Breakfast was great - the choice was amazing.

One suggestion - there is an egg station where freshly cooked eggs are available to order. I think these should be individually cooked to order and not left warming (fried eggs) or re-heated (poached eggs) as they are not hot enough when served. Similarly, the scrambled eggs are in a large pan to serve yourself - and are also not hot enough.

We thoroughly enjoyed out one week stay and will definitely return.

Leisure Family

10/10

Exceptional

05 Feb 2022

Yasmin

Staff was very attentive and lovely . 10/10 would come again

Leisure Friends

10/10

Exceptional

16 Dec 2021

Petur Thor

The best hotel in Tenerife, we love it!

This hotel has everything tip top 100%.
We love to stay there.

Partner

10/10

Exceptional

07 Dec 2021

mark

Super cool hotel

Excellent hotel. Modern and contemporary. Staff super helpful. Location more of a traditional Spainish feel which was perfect for us.

Friends_and_family Family

10/10

Exceptional

19 Oct 2021

Alastair

Excellent hotel

Great rooms and excellent service. Nice pools. Big gym and good kit.

8/10

Excellent

28 Sep 2021

Ian

Quite good but could still be better

Overall a pretty good experience. Very attentive and friendly staff who work very hard to get things right. Drinks pricing ridiculous on some items i.e. Nearly 6 EUROS for a small bottle of fizzy water. Having to queue up to get into pool area that doesn't open until 09:30 not what is expected at a 5 star resort.

Friends_and_family Friends

10/10

Exceptional

19 Feb 2020

Verified traveler

A fabulous hotel

We looked for something we didn't like and there was absolutely nothing ! Fantastic hotel, great food , wonderful staff, fabulous room - all exceeded our expectations

Partner

10/10

Exceptional

13 Jan 2020

Verified traveler

Ultramodern and stylish. Very relaxed and friendly atmosphere. Away from the hubbub of mainstream hotels. Good access to beaches and the esplanade.

Leisure Partner

10/10

Exceptional

04 Nov 2019

Verified traveler

Relaxing and tranquil, a great selection of restaurants and facilities. The staff could not be more attentive

10/10

Exceptional

03 Nov 2019

Joanne

Fabulous Hotel

This hotel is incredible, the nicest place I’ve stayed. The staff couldn’t do enough and the room was outstanding. Would highly recommend

Partner

10/10

Exceptional

28 Oct 2019

Verified traveler

Sleek and modern hotel, very spacious junior suites with large balconies, lovely roof top pool terrace and amazing staff. Nothing to dislike.

Leisure Partner

8/10

Excellent

25 Oct 2019

Verified traveler

Nice views from room and room was very large and comfortable.
Dinner buffet quality and variety for half-board residents was disappointing.

Leisure Partner

10/10

Exceptional

24 Oct 2019

Ray

This is, as many visitors have said, a thoroughly beautiful hotel with excellent views and facilities. All the staff from the moment you check in are exceptionally polite and extremely helpful!
The rooms are furnished in total modern luxury with a very comfortable super king bed and a very large balcony overlooking the sea!

Leisure Partner

10/10

Exceptional

28 Sep 2019

Chris

First class experience from the start - greeted at reception with hot towels to freshen up, very friendly and professional staff throughout the hotel and an amazing room that was spotlessly clean.

Leisure Partner

10/10

Exceptional

17 Sep 2019

Verified traveler

Rooms are large & bright well appointed with very large balconies, beds are very large & comfortable with excellent top class bed linen

Leisure

10/10

Exceptional

23 Aug 2019

Verified traveler

Everything about this place was 10/10. From the staff, to the location to the food, you seriously can’t fault it. Such a relaxing resort. Perfect for couples.

Partner

10/10

Exceptional

30 Jul 2019

Verified traveler

Super service, staff, and selection. I have never had a better stay, anywhere.

8/10

Excellent

08 Jun 2019

Verified traveler

Great location, not too busy. Friendly and helpful staff

Leisure Friends

10/10

Exceptional

04 Jun 2019

nicholas

5 stars well deserved

Fabulous hotel in a great location. From check-in to checking out the staff were extremely friendly and helpful. A very relaxed feel to the hotel with first class service. Lovely breakfast every morning and cocktails at the rooftop bar watching the sun go down. We ate at the Italian restaurant in the Corales Suites one night and that was excellent. Overall we had a very relaxing stay and if we return to Tenerife would definitely stay here again or try another Royal Hideaway resort somewhere else.

Partner

10/10

Exceptional

28 May 2019

Verified traveler

All absolutely fantastic!
Highly recommend to anyone travelling to Tenerife.
Service is amazing, the staff could not be better.
Location is quiet and amazing, near fisherman’s area, and with convenient amenities close.
Hotel is just perfect, great ocean view, adults only pool perfect if you wanted peace and tranquility.
Restaurants are highly recommended.
Looking forward to coming back soon.

10/10

Exceptional

25 May 2019

Verified traveler

This is a great hotel to relax and unwind. The hotel is modern and clean with great staff who are more than happy to help with any request you might have. If you are not a sea food lover the choice of food is limited. I would recommend this hotel to anyone who is looking for a quite and calm place to stay with no drunken lager louts.

Leisure Partner

10/10

Exceptional

09 Apr 2019

Verified traveler

This hotel was very impressive. Modern and clean with uninterrupted panaramic views from our room. The room was spacious and contemporary, we could not fault it.

Leisure

10/10

Exceptional

01 Apr 2019

Verified traveler

Loved the whole experience - Beautiful Hotel, super staff, great food , great facilities

Leisure Friends

8/10

Excellent

31 Mar 2019

Verified traveler

Property is beautifully designed , the suites are bright spacious and comfortable. The staff are friendly , conseriege service is poor ( arranged a transfer from airport but never happened )
Breakfast is good but can take up to ten minutes to get a beverage to the table which is usually tepid
Despite this would return — location excellent

Leisure Family

10/10

Exceptional

20 Mar 2019

Verified traveler

Fabulous room with enormous bed!
Half board was limiting as dinner had to be eaten in one specific restaurant (although there was a small discount in others)

Leisure

10/10

Exceptional

13 Mar 2019

Verified traveler

Luxury hotel, very clean. Excellent food. Staff can't do enough to help. In quite area.

Leisure Partner

6/10

Pleasant

22 Jan 2019

Verified traveler

Great location and excellent facilities. Food offerings in Italian restaurant and evening buffet were disappointing and very overpriced- great competition from fantastic local restaurants but book them in advance to be sure of a table.

10/10

Exceptional

22 Jan 2019

Verified traveler

Everything was spot on ! The only thing limited as the hotel room service menu.

Spa service was our favourite, Fabiana was very good - also Luba ok the spa reception was very accommodating too.

Breakfast buffet was good, best I’ve had in the area ..

Bed, super comfortable !

Couldn’t complain for a short break to get some winter sun.

10/10

Exceptional

11 Jan 2019

V

Excellent hotel food great very well designed for looks and comfort

10/10

Exceptional

12 Dec 2018

Vismay

Amazing Experience

I had visited here for my first anniversary and i would definately recommend it to everyone..as it was my first anniversary i had some special requests which i had mailed them beforehand and they took care of everything...also being a vegetarian i was not sure how the food would be but they really took care of all our requirements and prepared vegetarian food...it was an amazing experience and i would definately come back here for a stay again

Partner

10/10

Exceptional

23 Nov 2018

Verified traveler

Excellent hotel but designed for good weather, so when weather is wet there is nowhere to sit apart from in the bedroom, no bar and fitness classes cancelled as nowhere inside to do the classes.

10/10

Exceptional

23 Oct 2018

Camiel

Awesome place can't wait to return

This hotel was amazing. We booked the room with the hot tub on the balcony. Fabulous view of the ocean on the 5th floor also overlooking the hotel pool.

The service we received from the time we checked in until we checked out was superb. Everyone treated us with exceptional service and ensured we felt right at home. When we had some inquiries of where to go, their recommendations were great!

We had buffet breakfast included and the variety was fantastic. Fits all needs whether vegetarian or a meat lover. We went to the japanese fusion restaurant and ate the rice and noodle dish. The sauces and seasonings were spectacular. The food portion was just right. A bit pricey but expected when staying at a hotel. Distance from the tenerife south airport is not too far.

Spa and wellness center is great! Not too many people so it still feels intimate.

Highly recommend this hotel.

Friends

10/10

Exceptional

14 Oct 2018

Verified traveler

Nice stay

Nice hotel with good staff and service. Close to la Coleta area and good view. Beautiful infinity pool.

Partner

10/10

Exceptional

30 Sep 2018

Meg

Luxury modern hotel

Really enjoyed a relaxing week at this hotel. We had a basic junior suite and the room and balcony were huge. All was very clean, comfortable and well equipped. Plenty of choice for breakfast. Staff were pleasant and worked hard. Nothing was too much trouble. Plenty of parking nearby. Only a short walk to small supermarkets and restaurants. Highly recommended.

10/10

Exceptional

25 Sep 2018

Shauni

The nicest hotel we have ever stayed in!

From the moment we arrived here we felt special. Complimentary drinks and hot towels on arrival set our mini break off. We came to celebrate our 10 year anniversary and were not disappointed! Our room a Junior Suite with sea view was amazing, it had everything we could possibly want and more! The food at the Nao restaurant for dinner and breakfast was also to a very high standard! All the staff here are very welcoming, friendly and cannot do enough for you! We will definitely be returning!!

10/10

Exceptional

20 Sep 2018

Jennalise

Amazing new hotel

My boyfriend and I have just returned home from a week of staying at the Royal Hideaway and it was the most amazing hotel we have ever stayed in, not to mention how lovely and friendly all the staff were.
The room we stayed in was the Junior seafront suite and the views of the sea were amazing and the room was incredible. Every morning our room was cleaned to perfection as though we had just arrived again and again to a new room.
We paid for half board so breakfast and dinner was included. The breakfast was great and had everything you could possibly want to eat for breakfast.
The dinner was a buffet which was really nice, always something different to choose from.
Two bad points I would have to make which we were really disappointed with was the fact that the hotel has 5/6 restaurants and when you book half board you are only allowed to eat at the same one every night which was a bit of a shame as when we booked the hotel we were not aware of this and most likely would have just gone for just breakfast so we could try all the places to eat, I think this should be a little more clear when booking. Also on an evening when you order a glass of wine the waiter would bring the bottle over to the table and free pour the class of wine and you were literally given two mouthfuls, not ideal when the glass of wine is pretty pricey.
Other than that the whole holiday was amazing, 3 great pools to choose from.
We will definitely be coming back to stay with you soon!
Thank you!!

2/10

Poor

06 Sep 2018

fabian

Terrible for what it’s supposed to be

At first glance it looked great and the welcome was nice, things quickly changed the longer you stayed there though, the cups for the free coffee where full of used sugar and even when I washed them on the sink they never got washed after we used them, the beds get changed every other day, even if I accidentally drop pasta on it and they just make the bed dirty for the following day. Our room’s key malfunctioned every day, and I mean we where locked out every day, it took us screaming st them by day 9 to send an engineer over and they concluded that yup it’s broken. The day we checked out they put a letter through the door to say they tried knocking to fix the door but nothing. Also free water? Oh no, try nearly 5 euros a small bottle, some people where nice, others short fused and rude. The cleaners where too honest sometimes by saying they couldn’t come a little later to clean cause they wouldn’t be bothered to do a good job! Now I feel bad leaving this review. But we spent nearly £5k on them and that includes £1k in room service and stuff, which reminds me, don’t bother ordering soup of the day because they make a fresh batch every 10 days and you can’t have it in the evening so not really soup of the day. In conclusion, not really the 5 star treatment we spected since I stayed in other hotels around the area for much better comfort so look elsewhere. The manager that was dealing with our case tried to sugar coat things but she literally said they won’t do anything.