Name: Hotel Riu Buenavista - All Inclusive
Address: Horno, 35, Adeje, 38678, ES

10/10

Exceptional

06 Jul 2026

Paul

Great hotel. Second visit and may return for a third time.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Nadine

Great accommodation, great amenities, very good food, great entertainment. Would stay again in the future

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Rosa Jacqueline

Todo fabuloso limpieza la atención

Business Family

10/10

Exceptional

14 Jun 2026

Glenn

The first overseas trip I took my 6 yr old and 4 yr old daughters. Pleasant food and accommodations. It was a wonderful stay and beautiful scenery. Only negative thing was all pools closed at 630pm daily, which were too early for the kids

Family_with_children

8/10

Excellent

09 Jun 2026

Sutharsini

Great clean hotel, lovely staffs. Food was decent, there could’ve been more selection of fruits and desserts. Some food was repetitive.

Family_with_children

10/10

Exceptional

19 May 2026

Juan

Incredible hotel! Everything was just perfect! Staff were incredibly friendly and helpful. Room was very spacious and impecable. Restaurants were just great, food very varied and delicious. 100% recommended!

Family

8/10

Excellent

17 May 2026

Rimsha

The hotel was clean and well looked after the room was very spacious and very comfortable
The staff was extremely helpful especially with providing information and helping us book taxis the all inclusive food was okay could have been better mainly the lunch and dinner but the breakfast was really good

Friends

10/10

Exceptional

16 May 2026

Vasyl

Amazing vacation!!!Everything was perfect!!!

6/10

Pleasant

04 Apr 2026

Vishal

Mixed Experience – Good Staff, but Several Frustrations

Our stay was a mix of positives and negatives. On arrival, Expedia had incorrectly listed our children as infants, so we were asked to pay ~£700 extra despite booking a 2-bedroom family room for two kids - very frustrating.

We also had to carry our own luggage to the room.

Food was tasty but repetitive; breakfast, lunch, and dinner were mostly the same and themed restaurants were just minor variations of the buffet.

No iron in the room (rentable externally for £20/week) and WiFi is free for only 4 devices. Never came across this in a hotel before,especially a Riu

Staff were mostly friendly, especially the entertainment team, but towel staff could be more welcoming. Drinks were good quality, but tables and sunbeds weren’t cleared, guests are expected to dispose of their own glasses and plates.

Overall, the hotel has good staff and basic comforts, but repetitive food and minor service shortcomings made our stay less enjoyable than expected.

10/10

Exceptional

27 Mar 2026

Kamila

We stayed for 7 days and had a wonderful time. Food is delicious, staff are welcoming and helpful, rooms are very comfortable. Our 6 year old son had a fantastic time at the pools and playing in the games area with new friends.
Nice and close to a small shopping centre if you want to step out. But not in an overly busy area. Perfect for families.

10/10

Exceptional

22 Mar 2026

Suvaan

Great stay!

Friends

8/10

Excellent

28 Feb 2026

cliona

Nice spacious room, cleaned daily. Very polite staff, great amenities, especially for children. Lovely location, right on the coast with a nice promenade in front but no beach worth mentioning! Lots of sun chairs ( in February/ March) . The only problem we had was the food was a bit cold, some meat tough and there were only buffets, no al a carte. Such a pity. But for the money it was good value.

Family_with_children

8/10

Excellent

03 Feb 2026

Michelle

Rooms nice spacious and clean, not much draw space though.

Friends_and_family Friends

10/10

Exceptional

08 Jan 2026

Stephanie

Huge space plenty of room for all of us, clean, staff very helpful, food very good and atmosphere very good all round.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Juliet

The breakfast menus was great offered plenty of choices. Coffee was good

10/10

Exceptional

12 Dec 2025

Vladislavs

Ok

6/10

Pleasant

12 Dec 2025

Ali

Our expectations from a RIU all-inclusive resort were not fully met, especially compared to our experiences in Mexico. The daytime and evening entertainment was average, and the food quality ranged from average to below average. À la carte restaurants were difficult to book and did not offer particularly diverse or premium options. That said, the staff were very friendly and welcoming, and the hotel’s location was excellent.

Leisure Partner

10/10

Exceptional

10 Dec 2025

Grzegorz

Great value for money. Large, clean rooms. Great pools.

Partner

10/10

Exceptional

30 Nov 2025

Rob

Great food, service and clean hotel.

Leisure Friends

10/10

Exceptional

23 Nov 2025

gerard

Clean room, staff super friendly and responsive to every need. You can’t beat the weather from the property, pictures need to be updated because the ones on line do this place no justice

Partner

10/10

Exceptional

09 Nov 2025

Kathleen

Resort was great! People were friendly. I was a solo traveler and had a great time! Loved the oceanfront views from the pool decks.

Leisure Self

10/10

Exceptional

03 Nov 2025

Mary

Room was too far for my husband to walk to the main areas. However the staff changed it for us. Very helpful.

Partner

10/10

Exceptional

02 Nov 2025

Philip Gerard

The room was spotless and very convenient. The pools were lovely. Staff were very good. Food was very nice. Drinks also.

Leisure Partner

10/10

Exceptional

30 Sep 2025

Christine

The hotel was amazing , all the staff were very friendly and professional, very helpful, every single staff member were smiling all the time, even when they had worked a lot of hours, nothing was to much trouble for them, right across the board, restaurants staff, bar staff house keeping staff , entertainment staff, all of them an amazing team that made our hoilday perfect . It was our first time going to a Riu hotel and we will certainly be going back, I work in hospitality so I know how hard it is , and I could tell that the staff all mix in together brilliant and thank you for an amazing time with entertainment every night perfect . Christine Lines

8/10

Excellent

03 Jul 2025

Jeannette

We've always wnjoyed our stay at Riu. Check in and out super easy. The use of the Riu app to make restsurant reservationds, special room requests, and maintenance repairs easy to make. Poperty is clean and well kept.

Leisure Partner

10/10

Exceptional

06 Jun 2025

Samuel Akinyele

Overall great experience, we really enjoyed the property and the amenities. Food and drinks are above average for an all inclusive. Bar staffs were friendly and professional, shout out to Eliza!

Leisure Family_with_children

10/10

Exceptional

22 Apr 2025

Sébastien

Great hotel with good food and a lot of pools with always places to stay. Would recommend !

Friends_and_family Family

8/10

Excellent

01 Mar 2025

Stacey

We had a fantastic time at this property and we fell in love with Tenerife

Leisure Partner

10/10

Exceptional

13 Dec 2024

Jonathan Sebastain Elsio

The food was less desirable at the grill restaurant. Chicken wasn’t properly cooked and lacked flavor. The ribs were undercooked as well.
The chefs at all the restaurants should pay attention to the food before leaving the kitchen, sometimes they lack flavor. But overall, I would recommend this hotel to everyone. I had a great time.

Leisure Family

10/10

Exceptional

23 Nov 2024

Alana M

Neon party was a blast!

Leisure Family

6/10

Pleasant

28 Oct 2024

Michele

Quiet location

Leisure Partner

10/10

Exceptional

21 Sep 2024

Felix

Very good

6/10

Pleasant

26 Jul 2024

Kiara

CONS:
I'm very big on food and I just wasn't pleased with meals here. I've eaten at many all inclusive resorts and this was my least favorite.

No beach access (very disappointing)

No late night sports bar

PROS:
Loved the adult only pool. The nightly entertainment was decent. The self serve beer/wine stations were cool.

Leisure Self

8/10

Excellent

26 Jul 2024

Corretta

Great saff there something for everyone to do I was not impressed with the taste of the cocktail taste different to there names but you can always find something to drink of your choice. I wish you can place your order by pool side than always have to leave to get a snack or a drink

Leisure Partner

8/10

Excellent

03 Jun 2024

MARIA LILIANA PALACIO

Todo en la propiedad me gusto gracias

Leisure Self

8/10

Excellent

31 Mar 2024

Mark

it was not close to anything

Leisure Self

10/10

Exceptional

04 Mar 2024

Pauline A

Hotel great but they need to stop people ‘reserving’ sun beds from 6am onwards, it was really ridiculous, no sun beds left by 9am and hardly anyone in sight - but all the beds covered with towels. It made the hotel feel like a cheap 1 star motel rather than anything high end. Disappointed overall because of this.

Leisure Family

10/10

Exceptional

09 Oct 2023

Claudiu

We like everything .
What we dont like was the ebookers who made a mistake with our reservation. We book for 2 adults and 2 childs and ebookers(expedia), send wrong information to the hotel. They send 2 infants instead of childs. Dont book with them.

Leisure Family

6/10

Pleasant

06 Sep 2023

Eileen

I’ve been to different RIU in Caribbean and this by far is worse one I’ve ever been too. I’ve been to RIU Costa Rica and Jamaica Ocho rios and Negril. It was very disappointing the lack entertainment. When I stay at inclusive I expect it to have basics to not have to leave the hotel. They had four pools and only one pool had music and it was replay of 6 songs from pop music of 1980’s. I went to lobby and was told that it family hotel and that this is not the Caribbean. You’re suppose to be original place in the brand and that in itself is complete disappointment! All RIUS are family hotels so the statement that it family hotel as to why you provide lack of basic music 🎶 is sorry excuse. The buffets lacked variety and were similar menu. The restaurant was buffet style as well had little variation to main buffet. The hotel was very clean and grounds were absolutely stunning. The staff was rude they rarely came to even pour water unless we asked. They were not treating all the guests that way just seem to be us. Bring your things to entertain yourself because they are not providing much entertainment.

Leisure Friends

10/10

Exceptional

10 Aug 2023

Daniel

Very good value for money.

Family of 4. Superb value for money. 3 pools to keep kids entertained (4th adults only) with some good entertainment. Restaurant overlooking sea was superb. Speciality italian was exceptional standard. The friday night white party was one of best parties ive been to in a hotel. Would pay for that!
3 minor points. No ice cream during day for kids unlike other all inclusive brands. Glass allowed around pool. Sports pool was cutting so many peoples (4+ a day) feet after water polo but lifeguard didnt seem to do anything - may have been cut tile - hoepfully fixed now.
End on a positive - kahoot quiz was great fun! We will no doubt return.

Friends_and_family Family

10/10

Exceptional

24 May 2023

krzysztof

family friendly, close to small shopping center.

Leisure Partner

10/10

Exceptional

26 Mar 2023

Atanaska

I found Riu Buenavista a great option for families and would return for sure

Leisure Family_with_children

10/10

Exceptional

26 Mar 2023

Victoria

It was lovely I think most suited for people wit young children

Leisure Partner

8/10

Excellent

20 Mar 2023

Ina

The property was very clean and staff was incredibly friendly. The food was the only thing that was sub-par. Other than that, it's a nice place to vacation at.

Leisure Partner

10/10

Exceptional

18 Feb 2023

Verified traveler

Great stay, highly recommend

Leisure Family_with_children

10/10

Exceptional

14 Feb 2023

Paula

The property is wonderful. The staff are their with smiles on doing a wonderful job . Food service the best. Each restaurant was a pleasure to dine in. Front desk always there to help. Room cleaned everyday. Riu fit staff excellent.

Leisure Partner

10/10

Exceptional

13 Jan 2023

edmundo

if you want to relax this is the place to be

Leisure Partner

8/10

Excellent

02 Dec 2022

Martin

Spotless hotel right in the coast. A little remote if you want to get out an about to do things. Fabulous staff. Cannot fault any we came acr

Friends_and_family Friends

8/10

Excellent

17 Jul 2022

Verified traveler

Good hotel. Beware sunbed reserving!

Very clean hotel and room. All staff very friendly and helpful, without fail. Food pretty reasonable, just a bit repetitive after a week of being there. Entertainment ok, good some nights, not so good others. Overall good. Only bad thing is that you have to be awake ridiculously early to reserve a poolside sunbed.

Friends_and_family Family

8/10

Excellent

11 Jul 2022

Qiang

The place is clean and close to a small beach.

10/10

Exceptional

20 Jun 2022

Colm

Fabulous family hotel

RIU Buenavista was was fantastic. Everything in the hotel complex was as advertised. Rooms were spacious and really clean. Bathrooms were new and the view from the balcony over the coast was majestic.

Friends_and_family Family

8/10

Excellent

18 Jun 2022

Mary

Favourite hotel.

Another enjoyable stay. Have stayed many times one of my favourite hotels. Service,food,cleanness always first class. Only comment the entertainment was not as good as it has been. There may be issues with getting acts now with the 90 day ruling over Brexit. Will go again soon I'm sure.

Partner

10/10

Exceptional

11 Jun 2022

Lukasz

I wholeheartedly recommend Riu for families with small children, the family room with separate bedroom for kids and parents was so spacious, two tvs was also handy. Room was modern, had good amount of sockets and USB ports.
Huge terrace.
There is a few pools to choose from, we loved the infinity pool as well as kids a pool with slides. Main restaurant had a great variety of food at each meal, and comparing to different 5 star hotels we visited food at Riu was excellent. Entertainment for kids was great, my 4.5 yo daughter had so much fun at kids disco each evening, and she enjoyed kids club activities.
Lovely walk outside the hotel.
The hotel is very well planned with toilets just around every corner, plenty of locations with drinks and snacks throughout the day. Very easy to move around with a buggy.

Leisure Family_with_children

10/10

Exceptional

11 Jun 2022

Verified traveler

Very clean hotel

Huge hotel, beautifully clean and maintained. Well staffed, 5 pools and plenty of food and drink available everywhere. The evening entertainment began early for children and carried on into the night. Lots of languages spoken so all made to feel welcome

Partner

10/10

Exceptional

05 Jun 2022

Charles

This was our first holiday abroad since 2018 and our son's first trip out of the country ever and it made an absolutely brilliant impression.

The hotel itself is gorgeous and in a very picturesque location for sunsets and so on. The staff were lovely, the food was great, the whole place was immaculate the whole time. Also the pools were really well kept and there was a good range for different needs.
Evening entertainment was great too.

Would definitely recommend this hotel for families with little ones, it was perfect for us.

Leisure Family_with_children

10/10

Exceptional

30 May 2022

Lindsey

Hotel was beautiful, food was amazing and staff where incredibly friendly. Over all amazing stay!

Partner

10/10

Exceptional

27 May 2022

Catherine

Superb!

Fantastic stay at Riu Buenavista. Lovely food and drink. The staff were so friendly and gave a fantastic service. Rooms were very clean spacious and modern. Free bottled water for your room. The choice of food and drink was vast, something for everyone. Can’t fault a thing. One suggestion only is hash browns at breakfast would be nice.

Friends_and_family Family

8/10

Excellent

03 Apr 2022

STEPHEN

Holiday 2022

Excellent hotel, staff and amenities could not be any better, food plenty of variety, the only negative was the hot food was often lukewarm, all in all a great holiday

Partner

10/10

Exceptional

23 Mar 2022

Eileen

Nice room, with sea view

Very impressed overall, rooms were great, loved the sea view. Staff super friendly and very organised. Lots of activities on the animations and good choice of bars and restaurants. All inclusive drinks were good and food was better than most hotels, good choice of salads, cheeses, breads desserts etc. Let down once or twice by choices for main courses, and it would have been nice if the speciality restaurants had been table service. Overall, I'd stay again and recommend !

Friends_and_family Friends

10/10

Exceptional

28 Feb 2022

Albert

Mid term break

An absolutely amazing hotel. The staff throughout the hotel are so helpful and courteous. Food excellent. I would highly recommend this hotel.

Self

8/10

Excellent

04 Feb 2022

Leonard

The hotel is split into family friendly and more quiet areas for you to choose the most suitable.

The hotel grounds are spacious and the staff are all amazing and always helpful with a smile.

A short walk from several small beaches, restaurants and shops.

Leisure Partner

8/10

Excellent

18 Jan 2022

Howard

Good value for money

Everything went well with the hotel.
Service was very good and attentive.
As with most buffets the food was cool at times.
The gym was on the small side.
The alacarte wasn’t open during our visit.
Good value for money.

Partner

10/10

Exceptional

10 Dec 2021

Mary

Home from home

Excellent as always stayed a few times now and have no complaints. Restrictions for covid enforced felt safe. Will be going again soon.

Partner

8/10

Excellent

22 Jun 2021

Patricia

The hotel is nice. Ob

Friends_and_family Family

8/10

Excellent

21 Jun 2021

Verified traveler

My wife and I recently spent a couple of nights here in early June.
Check-in was quick and without fuss. We were given a map of the hotel with directions to our room. There is a video board in reception explaining what events are happening (but not where). I was also given the wi-fi code and told that the entertainment information was available on the hotel app. A special mention goes to receptionist Kaja who spent 10 minutes helping me download the wifi when it all went to pot despite my best efforts to download it.
We had asked for a quiet room and were given Room 464. Very spacious with a fantastic view out to sea and La Gomera. The room had two large single beds, a fridge, 2 large bottles of complementary water, TV with some English language channels. However there was no kettle.
The bathroom was large with double wash basins, hand and bath towels, soap and tissues. The walk in shower had a gel dispenser. However, there were no face cloths, shower cap or any additional bathroom sundries that one would expect from a 4* hotel.
Meals- Breakfast (07.30-10.30) is mainly geared to continental Europeans. There was a good range of cold cuts and cheese, but surprisingly no individual yogurt pots and limited (usually apples and pears) fresh fruit. There were 6 different types of cereals and some very runny oatmeal. Cooked items included frankfurter type sausages, eggs all ways, baked beans and bacon as well as a selection of cooked vegetables (no hash browns or other potato offer

Leisure Partner

10/10

Exceptional

27 Mar 2021

Mary

Fabulous Hotel

The hotel was refurbished while closed for lockdown. It is fabulous beautiful hotel. 4 swimming pools plenty of space and sunbeds. The staff are very helpful and the food is amazing with plenty of choice and hot too. The rooms have everything apart from no tea tray, normal for spain.

Partner

10/10

Exceptional

21 Jan 2021

Verified traveler

Amazing pools (good for doing laps also!) and views. Extremely friendly staff, amazing service despite covid-limitations. Perfect experience!

Business_and_leisure Partner

10/10

Exceptional

25 Dec 2020

Yuan

Amazing stay over Christmas!!

Hotel staff was really resort-friendly and know how to entertain guests. Really impressed by how Covid aware all the staff are and they are super efficient in cleaning up tables, chairs, sun beds etc. evening entertainment was also fun and the host was funny!!

Partner

10/10

Exceptional

04 Dec 2020

Danny

Clean and great open spaces

Very clean

Business

10/10

Exceptional

04 Nov 2020

Verified traveler

Nice and clean room,good food,friendly staff

Friends_and_family Family

10/10

Exceptional

04 Nov 2020

Joanna

Great hotel

Perfect for family,very friend staff
Clean room,pool,very good food

Friends_and_family Family

8/10

Excellent

26 Oct 2020

Catherine

The room was lovely. The food was very average.

Friends_and_family Friends

10/10

Exceptional

26 Oct 2020

Verified traveler

Fantastic holiday

Great holiday, with good social distancing measures throughout. food was great. smokers arent very well catered for, but not sure if this was down to current government restrictions.

Partner

8/10

Excellent

23 Oct 2020

Carl

Brilliant pool area shame about the food.

This hotel has the best pool and sunbathing areas I have seen. The staff were fantastic the place so clean.
NoW the down side the food was poor not enough variety the breakfast for English fry up scored a zero first time I have scored a hotel a 0.
This is no sports bar we’re you can chill and watch sports or play a bit of pool so when the weather is poor there’s not a lot to do. Note the nearest bars or 25 min walk away.
But if you want to just sunbathing swimming and chilling brilliant hotel. No microwave. In restaurant.

Partner

4/10

Poor

10 Feb 2020

Cynthia

The staff was really nice. Everyone we spoke to was great.I hated everything else from hotel from the rooms to the food .The beds were so uncomfortable. Very outdated. No irons.

Leisure Partner

10/10

Exceptional

23 Oct 2019

Verified traveler

Nice staff and hotel

Friends_and_family Family

4/10

Poor

01 Oct 2019

Brenda

Definitely NOT rui standards
No wifi
25 year old TV
Outdated furniture
Holes in the curtains
No photos
Could not use phone
Will not do rius reputation any good

Partner

10/10

Exceptional

28 May 2019

Verified traveler

All inclusive , staff was pleasant , rooms were clean

Leisure

4/10

Poor

03 May 2019

JustMe

The bedroom was dated, the bedding smelt sockets hanging of the wall, hair in bath dirty towels

Friends_and_family Partner

6/10

Pleasant

17 Feb 2019

Verified traveler

Very friendly staff.
The place need renovation and the food was uninteresting.

Leisure Family_with_children

8/10

Excellent

18 Oct 2018

Natalie

Although the rooms are outdated and the beds are uncomfortable, everything else about this hotel is perfect. Clean, friendly, and fun! We had a great time here.

10/10

Exceptional

30 Aug 2018

Samir

Family hotel. Friendly staff and close to island actvities

4/10

Poor

11 Aug 2018

YO

Old hotel with no WIFI and in need of a remodel

While this hotel is close to the beach, that's about the only positive - the view of the ocean. There is NO WIFI IN THE ROOMS. Only place you can use wifi is in their lobby and the sitting area directly below the lobby. Furthermore, you have to pay for wifi - it's not complimentary like at other hotels. The hotel rooms are outdated - furniture is old and worn - but at least bathrooms were clean. No mold in the shower or the tub. Food is all buffet style - even in their \"restaurant\" for dinner. And you have to be careful with the food because they don't cover it, and there were flies constantly landing on the buffet food.
The front desk staff, staff in the pool towel area, and the pool staff was very kind, friendly, upbeat, positive, helpful.

8/10

Excellent

08 Jan 2018

Verified traveler

Excellent family friendly staff

The entire crew of this hotel does a great job for giving you the best possible family holiday experience.
If you don't like kids and you are looking for a an impeccable hotel then you should probably look elsewhere.
Food, drinks and service was ok and sometimes surprisingly good given the fact that they had to satisfy about 1000 guests.
Every night there is a funny mini kids indoor disco for about half an hour. If you have little children you really should give this a try. Ours had a blast going there every night.
Entertainment is provided before and after noon as well as before midnight. After midnight the hotel becomes less luminated in some parts and more quiet. Most services except reception is halted by then.
Furniture and overal hotel accomodation is a bit outdated but you still notice the grandeur of a great hotel. It can get crowded in the central parts of the hotel but we never had the feeling of not being able to breath, sort of speak. This hotel is huge and provided with lots of architectural space and garden accents.
In the big reception hall there are about five shops where you can buy al your basic needs.

The all inclusive formula is a great experience giving you nearly unlimited access to food and service from 8 in the morning untill midnight. For every reasonable question the staff provided swift answers or solutions.

Family

10/10

Exceptional

05 Dec 2017

Verified traveler

We were only here for 2 nights, but it was very relaxing. We really enjoyed the all-inclusive part of the resort. It includes meals, beverages (incl. alcohol), beach towels, bottled water for the room and entertainment. The main dining room had almost endless amounts of food, but the themed restaurant was even more amazing. Both the Asian and Italian nights were excellent!! The convenience store has a good selection of souvenirs, snack foods and toiletries (For an additional charge, of course). There is also a clothing shop, a gift shop and a salon. I enjoyed visiting the gift shop and the clothing shop has a really good selection for such a small store. The hairdresser and massages at the salon were wonderful, but I wouldn't recommend getting your nails done there. She did not do a very good job & she charged quite a high price (more than what the price list shows). I had to have my nails redone when we got back home. On a brighter note, there was music and dancing every night. Even just watching was quite fun. I do want to warn you that the hotel really wants you to relax and enjoy everything they have to offer, so you have to pay if you want internet while you are there, and even then it is only available in the common areas (not in your room). They simply want to encourage people to put down their devices and interact with your family and friends at the resort. We loved it, and we plan to stay longer next time we visit.

8/10

Excellent

21 Nov 2017

Travel Hound

Lovely hotel - more for families than couples

This is a large and beautiful hotel with exceptionally nice and helpful staff. The pools are gorgeous but lounge chairs were very difficult to come by as they are quickly occupied by tourists who seem to get up by 6 am to put books and towels on their selected spots. We actually spent no time at the pool (sadly) as sitting out in the direct sun for hours end was not an option. There were endless numbers of families with very young children (infants and preschool) - often crying and fussing in the heat. There was no place as a couple to retreat to (adult pool) or adult dining area in which to escape this reality. However, the truth is this is a very family oriented facility and as long as this is what you need, and you like large masses of people crowded together you will be fine - it will not disappoint.

We did some research and it appears there is a smaller Riu hotel in Tenerife that might better suit a couple or people looking for a quieter environment. Again, it is a beautiful, large resort and was terrific for people younger children. Our conclusion was that as a couple, we did not really fit their target audience.

We also spent a long hungry night when we needed something to eat and were advised by the front desk that after the restaurants close for the evening there is no food available through room service or purchase at the hotel at all - a gap of at least 12 hours in which the \"all inclusive\" hotel has no food for guests is not acceptable.

8/10

Excellent

26 Apr 2017

Verified traveler

It's the good hotel, but owners have to renew them.

6/10

Pleasant

09 Jan 2017

Verified traveler

Bland and a little over priced

The hotel is good and the staff are friendly.
The food becomes repetitive if you are there for any more than 3 days.

Family

8/10

Excellent

14 Sep 2016

Brian

clean hotel

Very poor wi-fi service, terrible entertainment. Great staff.

Partner

8/10

Excellent

06 Sep 2016

Verified traveler

Nice hotel

Nice hotel, wonderful staff. Animation was a bit over the top. Nice pools, but getting a pool chair is almost impossible. Nearby beach is quaint, relatively quiet, and clean.

8/10

Excellent

16 Jun 2016

Verified traveler

Poor wi-fi, food not great,good overall

Family

8/10

Excellent

17 May 2016

Verified traveler

No access to the beach.

Pleasant and friendly. Our room was a real disappointment Small room and very small bathroom.

8/10

Excellent

14 May 2016

Zeev & Mary

no beach front accessible

in one word \"disappointed\" ! bathroom narrow entry with wide door, two single beds instead of one queen size bed, just not available !

8/10

Excellent

13 Apr 2016

Anna

Relaxing Family Holiday

Upon arrival we were allocated a very small room with view over the car park. I complained loudly and were told to come back next day and speak to the Manager. Melissa the Manager arranged a new room for us the following day, a beautiful en-suite with balcony. The stay really made a difference after we got a new beatutiful assigned to us and after that we could relax and enjoy the holiday. Food & Drink to a very high standard and the kids entertainment excellent, it would have been nice with some entertainment for the adults in the evning.

Family

8/10

Excellent

25 Feb 2016

seasoned

good place for families but....

place was big and geared towards families. positives: nice pools. friendly staff. generally clean with big rooms. not so great: rooms had twin beds that were very uncomfortable. i would love to see mgmt sleep on them for a few days and see how they feel. we never had one good night of sleep:-( kids club messed up and left my child outside the club when she when to lunch. 8 year old - left unattended outside the door and crying when we showed up. so for the rest of the trip we did not use the kids club... the lady excuse was she claimed to ask my daughter (remember - 8 years old) whether she wanted her mom and dad OR go to lunch with her. so my daughter thought they would get us so she said parents... that was her excuse - leaving an 8 year old alone when we clearly told her at drop-off that my daughter should not be left on her own. she lady felt it is ok to ask an 8 year old what she wants instead of what we told her!!!!!! so, we did not use the kids club the rest of the trip. food - ok. same stuff every day that got old fast.

Family

10/10

Exceptional

13 Jan 2016

SRA

Great Hotel right next to the ocean

Spent 10 days with our son & wife and grandson. Hotel is Very family oriented. All of the staff very friendly. Food was excelent and plenty to eat. All inclusive is the way to go. Would recomend this hotel to ANYONE. Weather at the time we were there was incredible, for the first part of Jan, 2016. Swam in the pools and in the ocian. Tenerife Island was awesome. Slept with patio door wide open every night and could hear the ocean waves hitting the beach we were so close. One of our best vacations ever.

8/10

Excellent

01 Dec 2015

Retta S

Absolutely loved the customer service of all staff!! Made the trip wonderful. However, the hotel is in need of a major renovation-rooms were VERY outdated!! Beautiful resort, just need some renovations! The pool area was great esp since the \"beach\" was not a beach!! Loved that they offered a free shuttle to Playas Las Americas (the tourist part). Also, the food was pretty good!!

6/10

Pleasant

31 Mar 2015

Tera

Romantic getaway..not really.

Our first clue should have been the screaming kids when we walked through the door, but the elevator that never made it to the right floor and the broken tiles on the walk to our room were the sure sign. Due to expedias dealing with this hotel, we had a dark room in the way back with a broken bed and intermittently hot/cold water in the shower. The only thing we liked about the room were the extra pillows that we requested from the front desk.
The hotel was pretty nice, but crawling with either screaming children from ages 2-10 or older couples swing dancing to the mediocre live music every night. The food was good, but the drinks were watered down and the unheated pools (and no hot tub) closed at 6 every night, so there was no relaxing swim in the evening. And the beach in the photos is about 30m of gray sand, hidden in the rocks. Reminded me of a stationary cruise ship..but we were able to get out during the day and explored the island.
If you are just looking for a place to sleep and eat..look no further!

10/10

Exceptional

30 Dec 2013

taizo

good stay and well worth it.

Up in arrival, they had asked for print out of reservation voucher which I did not have/expected to be neded. But they had offered me upgrade if the room and room was very clean and cleaned well every day. All inclusive food was decent enough and staff were very helpful. Entertainment staffs worked really hard despite their long daily working hours. Based on this visit I feel comfortable of suggesting this hotel for holidays.

6/10

Pleasant

15 Mar 2013

Satcher

A huge resort

The staff worked very hard, but the hotel was very crowded with lots of families with screaming children. The resort is also a twenty minute bus ride from the main shoppimg area.