Name: Comfort Inn Indianapolis South I-65
Address: 3514 South Keystone Ave, Indianapolis, 46227, US

8/10

Excellent

23 Jul 2026

BethAnn

Was a very nice stay the room was clean

6/10

Pleasant

19 Jul 2026

Ashley

Ceiling was falling apart.

Self

6/10

Pleasant

19 Jul 2026

Erica

Comfort Inn I-65 was good for the cost. But the amenities need a boost. TV didn't work when we arrived, but a staff member came immediately to fix get it operating. We had a King Size bed with inadequate sized pillows. They were the size of throw pillows and we each had two.
Neither of the vending machines for snacks or beverages was working.
The buffet breakfast was good with plenty of selections from cereal, yogurt, sausage, scrambled eggs, waffles, fruit, tea and coffee.

Partner

8/10

Excellent

19 Jul 2026

Kayla

It was good for a one night stay. Staff were very nice and helpful.

Family_with_children

4/10

Poor

13 Jul 2026

Jessica

This hotel SMELLED HORRIBLE. The air conditioner in our room was broken which made our stay miserable in 90 degree weather. We had to ask for bath towels because we were only given 2 towels for 3 people. We had zero extra toilet paper so had to go to the front desk for more. The breakfast food was stale. The food in the vending machine was expired.

Family_with_children

6/10

Pleasant

11 Jul 2026

Shamika

The staff was nice

Family_with_children

6/10

Pleasant

07 Jul 2026

Brian

The A/C unit was running but was not working. the front desk came down to the room because the TV was also not working, Was refreshing we were told but it was the same every time and they didn't try to fix it. And he came in and looked at the t-stat and said it was set right. When we got into the room it was 78 and I was working to set it at 72 but by morning it was 77. Not sure I would stay at a Comfot in again if this is how they are run.

Family

8/10

Excellent

29 Jun 2026

Jerry

Nice rooms and clean. Breakfast was so so out of milk and other things, overall a good stay

Partner

8/10

Excellent

28 Jun 2026

Margaret

Building is an older building, but the up keep is very good. Parking lot could use a little work and the breakfast was sub par. Had trouble with finding a Channel we wanted on the tv. We went to the guide and couldn’t find NBC. Then went up and down and found it. Not listed in the guide. The staff was good and the facilities were very clean.

Family

4/10

Poor

28 Jun 2026

Craig

Not worth $350 a night. Old and run down property. Furniture old and scratch/damaged

Partner

6/10

Pleasant

28 Jun 2026

Ricardo

The bathroom was clean. The bed was ok. Not good for a long stay. The TV had to scan every time it was turned on. It took at least 5 to 10 minutes to scam for channels. The overall stay was average.

Partner

10/10

Exceptional

26 Jun 2026

Kimberley

This property looks newly remodeled. Everything was great. Beds were not hard as a rock like most hotels. Staff was very friendly. Great place to stay.

Family

6/10

Pleasant

23 Jun 2026

Jill

This hotel needs some work. The baseboard in our room was falling away from the wall for about 4 feet next to the bed, the apparatus to hold the TV was still on the wall but the TV was on the table, the closet had no rod or hangers just a lot of spackle where some of that used to be. The furniture has seen better decades. Night staff was friendly and efficient.

Partner

2/10

Poor

20 Jun 2026

Desiry

Staff are friendly, no problem on parking space cos it’s not a lot of people checking in. Facility itself is not clean, smells weed ever corner of that place, the room we stayed smells smoke despite it days non smoking room. Breakfast I don’t know, I didn’t like it, not really big on breakfast but I hope this facility improves the way they clean the property! Not to happy for my stay, I would not stay if it’s refundable.

Family_with_children

6/10

Pleasant

18 Jun 2026

Jennifer

The hotel is older; so a a little worn down. The lobby and rooms were very clean. I requested to be moved to a different room. We were on the first floor and the window did not lock and there were 3 medal bars sticking about 6 inches outside the bed. The lady at the front desk was very friendly and wrote down the problem and sent someone to look at the room. The breakfast was OK.

Family_with_children

10/10

Exceptional

17 Jun 2026

Jaquez

The Hotel, the staff, and Breakfast I love it here!

8/10

Excellent

13 Jun 2026

Deneva

Staff was very polite and helpful. Rooms very clean with comfortable beds and linens. Property was secure with well lit parking lot. Restaurants and shopping convenient to motel .

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Jaquez

Excellent for truck drivers

10/10

Exceptional

09 Jun 2026

Kenna

Close to everything we needed during our trip! Clean and comfortable! Great free breakfast too!

Family_with_children

10/10

Exceptional

08 Jun 2026

Andy

Good hotel

Self

10/10

Exceptional

07 Jun 2026

Hebreux

L'acceuil etait très chaleureux et genti

Family

2/10

Poor

05 Jun 2026

Kellie

Breakfast was the only thing decent. Had to ask for more towels, sink wouldn’t drain, the room smelled so bad we had to go out and buy air fresheners. Hallways smelled like pot. Pool was not open the entire weekend.

Family_with_children

2/10

Poor

03 Jun 2026

Dean

Pros -
- Price was low
- Breakfast was decent

Cons -
- Refrigerator was broke and leaking over the floor. Notified staff and no response. Had to dispose of leftover supper because of no way to keep it cold.
- Wifi - had to fill out an online form, which didn't work, and had no access to internet.
- Location is a dead zone for Verizon cellular
- Drapes do not close. Had bright lights from neighboring building, shining in the room all night.
- Room had a musty odor.

Friends_and_family Family

4/10

Poor

31 May 2026

DeAnn

Pool was closed and workout room was the size of a closet with no working equipment. Rooms need updated - there was a odor in the hallways. Breakfast was ok.

Family_with_children

8/10

Excellent

28 May 2026

Traci

The breakfast was great, with hot and cold options. My biggest complaint is the shower. It was too low and had a very narrow spray pattern. The bed was very comfortable. Some fixtures and furniture looked new and modern, but there was shoddy workmanship in some areas, making it seem more run down than it is. A more skilled painter who has some attention to detail would make the place look better.

Friends_and_family Family

8/10

Excellent

25 May 2026

David

good value

Self

10/10

Exceptional

19 May 2026

Kellie

Easy parking and great breakfast.

Family

6/10

Pleasant

16 May 2026

Carol

Didn’t feel too safe in the area. Room didn’t look like the pictures

10/10

Exceptional

11 May 2026

Angela

Great stay! The staff was so incredibly sweet and done us a favor making our night, stay and experience so much better. Room was clean breakfast was good. All in all a great stay

Friends_and_family Family

10/10

Exceptional

11 May 2026

Katrina

Property was well maintained; the common areas were clean and tidy. Parking lot was well lit, and we felt safe.

Family_with_children

6/10

Pleasant

10 May 2026

Janaya

Definitely needs updates.
No smoke detector in room.

Partner

6/10

Pleasant

10 May 2026

Toni

Air conditioner didn’t work too well in our room and there was something sticking out under bed that I hit my ankle on twice and cut it.

Partner

10/10

Exceptional

10 May 2026

kristy

Great

10/10

Exceptional

09 May 2026

Dawna

Clean rooms. Nice fresh breakfast choices, friendly staff.

Partner

4/10

Poor

26 Apr 2026

Edward

Did not stay in room. Called to say we were not going to stay the night. Left on hold for 25 minutes. Hung up. Tagged as no show. No refund at all. Totally disappointed.

Business

8/10

Excellent

25 Apr 2026

Sam

Clean room, great staff.

2/10

Poor

22 Apr 2026

Matthew

Check in was horrible, took forever to even get started with the process. Only for him to not make our room keys work the next day. THANKFULLY, other staff seemed to know what they were doing. Ice machine was down, room was set to a whopping 85 degrees when we arrived, all around not super enjoyable. Parking sucked, found the entire undercarriage of a car in the parking lot. But there wasn't bugs, so that's a plus.

Partner

10/10

Exceptional

13 Apr 2026

Janice

Breakfast was nice, nothing fancy. Staff was very nice. For price can't complain.

Partner

10/10

Exceptional

12 Apr 2026

Jalen

Great breakfast

8/10

Excellent

12 Apr 2026

Diane

Never got to the breakfast. It closed at 9:00 and having flown in from LA with a 3 hr. time change, we never made it to breakfast. Also, we were at the Final Four and did not arrive back to our room until midnight. Staff and parking were good.

Partner

10/10

Exceptional

10 Apr 2026

Roy

Staff was great, room was clean

Family

10/10

Exceptional

09 Apr 2026

Elizabeth

Safe parking and clean room

6/10

Pleasant

07 Apr 2026

Susan

Difficult to find as the sign is small and it is not visible by the road It is behind Wendy’s
Staff very nice and helpful
Rooms are dated but clean

Family

8/10

Excellent

06 Apr 2026

Jillanne

Clean room; indoor pool smaller but very nice; Front desk staff friendly and helpful during midnight check in; good stay.

Family_with_children

8/10

Excellent

04 Apr 2026

Matthew J

The pool was a bit dirty (floating hair, floating bugs). The hot options at the continental breakfast were not the highest quality but things like yogurt, muffins, and fruit were good. But the staff was extremely friendly.

Self

6/10

Pleasant

02 Apr 2026

Julius

Breakfast is said to be ready 6am and wasn't at 8.

2/10

Poor

01 Apr 2026

Kelly

Staff was fine and I respect that this is their livelihood but, oh wow, this place should be avoided at all cost. Lacks many of the amenities featured on the website. There is no hot tub and the pool is perpetually closed. They will have some new reason why it’s not open when you arrive. Rooms don’t seem cleaned and one of ours had mold on the walls, used band aids on the floor, and the TV didn’t work. It would only turn on but with no ability to watch anything. The weirder part was that the screen said welcome to Comfort Inn even though this was a Quality Inn. Halls smelled like marijuana. Avoid.

Family_with_children

4/10

Poor

30 Mar 2026

Joann

Hotel is kind of rundown need some work done to it. Checking in was OK checking out. We had to wait for quite a while for a guy to get off the phone and we kind of told them that customer service would be better than talking on the phone, but he didn’t seem to like our response. I mean the pool was OK. It was warm. Breakfast was OK the hallways do you have a funny odor to them and the room with like a cleaning solution of some kind I think air freshener thing. I’m not sure what that was.

10/10

Exceptional

30 Mar 2026

Abigail

Room was spacious and clean, including a proper wet bar with a sink.

Self

10/10

Exceptional

27 Mar 2026

Kevin

Had a great overnight stay. Not far from gainbride arena. Clean and nice. Breakfast was good and fresh.

Family_with_children

8/10

Excellent

22 Mar 2026

Emily

Stay was fine for the price. Rooms were clean and decently maintained. Walls were a little thin so you could hear neighbors TVs. Breakfast was average. Biggest thing was the strong smell of cleaning solution in the lobby and breakfast area. If you have a sensitive nose might be a bit much for you.

Business

10/10

Exceptional

21 Mar 2026

Don

Great location, friendly staff, would stay again.

Partner

8/10

Excellent

19 Mar 2026

Hilary

Yes

6/10

Pleasant

12 Mar 2026

Ronald

Good location and property was clean, but our room lacked a hair dryer and the door gaurd was missing on the door.

Partner

8/10

Excellent

09 Mar 2026

Hasan

The shower wasn't strong, but overall everything was very good

4/10

Poor

08 Mar 2026

Kiel

Definitely get better staff not very friendly. Would ask questions on things and they would barely answer and if they did you couldnt understand what they were saying.

Family

6/10

Pleasant

07 Mar 2026

Ashley

The staff was lovely. It does look like they are renovating, but the rooms have not been done yet, and were pretty rough and not clean.

6/10

Pleasant

27 Feb 2026

Dan

I arrived at the hotel at 1:30 a.m. In the morning and there was no one at the front desk. I wanted to check in but it took 10 minutes for the receptionist to return. The hotel was worn and could use some updating. The room itself was fine - bed was comfortable. No housekeeping unless requested.

Self

8/10

Excellent

26 Feb 2026

Darlene

Great staff

8/10

Excellent

19 Feb 2026

Eric

Good room, key cards actually work which is a benefit. Breakfast good.

Business Family_with_children

10/10

Exceptional

14 Feb 2026

corey

We had a nice weekend stay. Angie was there at check in & was friendly & efficient & even took our last check out time for our last morning (sun). Our room had a few glitches with lights not working & phone wouldn’t work when I called front desk I could hear them but they couldn’t hear us. Our TV didn’t work but Friday night we were tired & asked them to fix it & when we got back that afternoon the woman was great she came in & tried to get tv to work but had no luck so she said the room next door is available let’s just switch you over. So she did & that room was even better. Cleanliness is my highest standard of where we stay & I am extremely picky. Everything worked the tv the lights & it was clean. Had a great night sleep & at 12p there was a knock & it was housekeeping asking why we’re still there & we explained we had a late 1pm checkout but they didn’t have a record of it. We were almost ready to leave completely anyway. All & all it is around the corner from UIndy where our son goes & we will absolutely be back to this Comfort Inn!!! Thanks

Leisure Partner

8/10

Excellent

07 Feb 2026

Emily

Really good for the price. Nice and clean, everyone was friendly, and all the furniture was suprisingly comfortable. Would definetely recommend for the price...

Business Self

8/10

Excellent

25 Jan 2026

Barbara

Room was clean. Staff was very nice and personable.

Business Family

10/10

Exceptional

22 Jan 2026

donna

The rooms spacious the staff was nice the breakfast was good and the pool was awesome

Leisure Self

6/10

Pleasant

21 Jan 2026

Larissa

Staff were lovely, no issue with amenities. My only issue was a relatively minor one, that part of the carpet felt sticky like wax had been dropped or melted onto a patch

10/10

Exceptional

17 Jan 2026

Bonnie

Clean, safe, quiet and comfortable!

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Angel

Cleaniness!!

2/10

Poor

05 Jan 2026

James

Indifferent check in
No soap
Poor lighting in room
Breakfast was sparse

I would never stay there again and will hesitate to stay at a Comfort Inn in the future.
I travel more than most and have had very good experiences with most

8/10

Excellent

04 Jan 2026

Hilary

Friendly and helpful staff. Hotel is worn down but the bed was comfortable. Good breakfast included. Good for our need for an overnight stay on a long road trip. Excellent price for overnight stay.

Leisure Family

8/10

Excellent

02 Jan 2026

Bethany

The room was clean and the staff good!

Leisure Family_with_children

6/10

Pleasant

29 Dec 2025

Ronald

Room was a little dirty but overall good staff and good stay. Easy to check in!!

8/10

Excellent

17 Dec 2025

John

The facility was clean, and the staff were friendly and helpful. I didn't try the breakfast because I slept in after a long drive. I was booked for two nights but left before the second night because of weather. My only complaint is that nowhere on this site or even through the hotel chains app did it state that the pool was closed.

Self

6/10

Pleasant

16 Dec 2025

Erik

Decent

8/10

Excellent

13 Dec 2025

PHIL

The rooms were clean, only issue with it is the fact that the appliances and everything inside were a little dated. Biggest concern would be the shower tub, there were no grips in the tub so there was a chance for a fall injury. Another issue would be the bed frame, there's a metal bar that stuck out and a guest could potentially get injured as well.

Leisure Self

6/10

Pleasant

08 Dec 2025

Lincoln

The room was clean and the linens were fresh. The shower was a little weak and the towels a little thin, but about what you'd expect for a Comfort Inn. The staff was helpful and friendly, the location was good, and the price was significantly less than comparable hotels. On a very busy sports weekend, this was overall a pretty good deal.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Gerard

Nice, very clean room and very courteous staff.

Partner

10/10

Exceptional

29 Nov 2025

kevin

Staff was amazing. Cozy rooms.

Business Self

8/10

Excellent

29 Nov 2025

Cathy

Staff very friendly. Room was clean and comfortable. Would stay again if in the area

Leisure Family

10/10

Exceptional

29 Nov 2025

samuel

Front desk agent was extremely nice and professional. The entire hotel was spotless and smelled good. My room was neat and clean. Very quiet area. Definitely staying here again

Leisure Self

2/10

Poor

19 Nov 2025

Brian

Security latch on door was broken and they never fixed. No working printer or computer as advertised. Housekeeping was poor. Bugs in bathroom. Stayed there previously and it keeps getting worse. Time to find someplace different!

Business Partner

6/10

Pleasant

18 Nov 2025

Jill

I had a great check-in experience with Jose, the room was clean, the bed was amazing

8/10

Excellent

17 Nov 2025

Susie

Nothing famous about the hotel. Ok place to stay. Lots of fast food nearby

Partner

10/10

Exceptional

13 Nov 2025

Jim

Easy peasy

10/10

Exceptional

12 Nov 2025

Jan

We really enjoyed our stay. Will be returning when back in town

Leisure Family

10/10

Exceptional

02 Nov 2025

Janell

Thomas, front desk, was very nice and personable. He was a very kind man, a great first impression of this property. He also put us on the first floor, which I appreciated; especially since I didn't specifically ask.

Leisure Family

6/10

Pleasant

24 Oct 2025

Marvin

The room wasn’t very clean. I noticed Shampoo that was not cleaned in the shower stall and the room didn’t look very clean.

Business_and_leisure Friends

8/10

Excellent

21 Oct 2025

Christa

Comfortable stay

Comfortable bed, good shower pressure, friendly and helpful front desk staff, breakfast is ok with sausage links, muffins, bagels, and cereal. Clean room. Free parking. Would stay again.

Friends_and_family Family

8/10

Excellent

19 Oct 2025

Jennifer

Room was clean staff was friendly and helpful. If in area i will stay again

Friends_and_family Friends

2/10

Poor

13 Oct 2025

KaLia

The accommodations were horrible, the first room that we were in did not have any power, they switched us to a new room where the door was coming off the hinges and the air was out..staff had to come in and put a dollar store box fan...will never return, and you should not either, and if someone from the hotel tries to respond ti this if they care, i took alot of pics for proof😁

Leisure Family

8/10

Excellent

13 Oct 2025

Erik

This was a good place to stay for the price. The only thing that caught me a little off guard was that you needed to give the front desk $100 cash deposit if you have a local address and are staying there. I get why they have the policy (people partying and trashing rooms), it's just very inconvenient for those who don't carry cash. I'm not talking badly about their decision. I simply wish I had known before arriving.

8/10

Excellent

13 Oct 2025

Amanda

The hotel was clean and felt safe. There were a few minor maintenance issues however, such as a broken cold water faucet in the kitchenette and a large crack in the window of our room. Beds were comfortable, breakfast was decent, and my children enjoyed the pool.

Leisure Family_with_children

10/10

Exceptional

10 Oct 2025

Jim

Nice staff

10/10

Exceptional

09 Oct 2025

Jim

Attentive staff

Business_and_leisure Family