Hilton Indianapolis Hotel & Suites

United States , Indianapolis - IN
INDIANAPOLIS, 120 West Market Street
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Jen

Love staying here. You know what you are going to get!

10/10

Exceptional

11 Mar 2026

Ciera

This property was so beauty. Even though we travel here in January for a cheer competition. Everyone was so nice and accommodating. The views were gorgeous. I love how everything I needed was in walking distance.The only problem I had was the cold. As a southerner it was too cold for me.

Family_with_children

4/10

Poor

09 Mar 2026

Briana

The room had many stains… Blood on the comforter, big yellow/orange stain on the wall next to the toilet, stains all over the carpet. Staff was nice but the conditions of this hotel could improve for sure.

Friends

10/10

Exceptional

08 Mar 2026

Mindy

The room was huge and super clean. Excellent place to stay when attending an event at Lucas Oil Stadium

Family_with_children

10/10

Exceptional

07 Mar 2026

Laura

Room was sparkling clean and comfortable! Front desk staff were helpful and friendly.

Friends

8/10

Excellent

05 Mar 2026

Hannah

I really liked the place but the room temperature is not really in the control of the guest anymore. It was 72 in the room and we turned it down and by morning it was 73 in the room and it was only 65 out for the high temperature. I am a hot sleeper and hate it being hot. The rest of the place was wonderful including the all you can eat breakfast in the resturaunt.

Partner

8/10

Excellent

04 Mar 2026

Jennifer

Great download location. Very clean room. Staff was excellent!

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Brittney

Excellent!

8/10

Excellent

01 Mar 2026

Micah

Staff was friendly. Room was VERY spacious, esp for a single. Amenities were ok.

Refrigerator was annoying bc the compartment it was stored in was too small.

Otherwise very happy w my stay!

Self

10/10

Exceptional

26 Feb 2026

Ellie

This is one of the nicest hotels I've stayed at in a long time. The room was beautiful it was warm and comfortable riding was beautiful. I just loved it and from this point on Hilton will be my number one.

10/10

Exceptional

22 Feb 2026

Atalya

Room was spotless, staff was helpful.

6/10

Pleasant

21 Feb 2026

Thomas

Rooms were outdated

10/10

Exceptional

19 Feb 2026

Thomas

Clean room. The food in both restaurants where great. Staff was very welcoming also.

Family

10/10

Exceptional

18 Feb 2026

Brooklyn

Great staff! Very clean and lovely!

10/10

Exceptional

17 Feb 2026

Makayla

Everything was clean. Everyone was nice and helpful. Service was quick. Food was great. TopGolf was fun.

10/10

Exceptional

09 Feb 2026

Elijah

Great

10/10

Exceptional

01 Feb 2026

Denise

The room was spotless. The staff was courteous. They allowed me to check in early. They called several cab companies to make sure I got to the airport on time.

Business_and_leisure Self

10/10

Exceptional

06 Jan 2026

Scott

The room was clean with all the amenities.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Austin

Huge room, perfect for our family trip.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Phelix

Awesome customer service

Leisure Partner

10/10

Exceptional

30 Dec 2025

SAMANTHA

Was a great room and the staff were so helpful and friendly! Would stay here again.

Leisure Self

10/10

Exceptional

29 Dec 2025

Carlyle Warner

Our room carpet was badly stained and the shower floor was badly stained along with the shower head being dull and rusty. Everything else was fine, staff was very friendly

Leisure Family

6/10

Pleasant

14 Dec 2025

Dustin

Poor water pressure and temperature. Room service never answered the phone or called back when I left a message as directed. It appeared as though they didn’t shovel any of the snow out front

10/10

Exceptional

14 Dec 2025

Thomas

The room was awesome. I got way more than I either paid for or expected. I am a loyal Hilton Honors member. I stayed in a Hilton in another state/city the previous week. I was not impressed. But the IN stay was 'over the top' and put Hilton back to my #1 'go to' hotel.

Business Self

10/10

Exceptional

08 Dec 2025

Adam

Nice worker

4/10

Poor

07 Dec 2025

Andrew

This hotel was not prepared for the crowd of the Big10 Championship game. Door locks did not work upon check-in (took 3 trips from 9th floor to front desk to get fixed). Only one valet on duty after the game. Understanding they are a separate company, they still operate in the hotel and reflect on quality of stay or lack of. Manager should have contacted valet company and made sure staffing would reflect a sold out hotel, for a sold out game, for the time periods before and after the game. It was a mess. Wouldn’t recommend staying here during large events in Indianapolis.

Leisure Family

10/10

Exceptional

05 Dec 2025

Rachel

I stayed here with my child while we were in town for Hamilton. We were put in a room directly across from the pool. She loved that! The whole stay was quiet out side of the occasional sirens outside. No hallway noise, no noise from pipes, even the heater and mini fridge were quiet. Everyone at the bell/valet stand was super nice. Josh at the front desk was amazing! We will absolutely stay again.

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Sadaf

This was by far one of the most beautiful Hilton hotels I have stayed at and the staff was incredibly nice.

Business

2/10

Poor

18 Nov 2025

Jonathan

We had no towels. The front desk was very rude. Didn’t ask how our stay was. Barely made eye contact. The room had stains all over the carpet.

8/10

Excellent

16 Nov 2025

Cora

The room was clean and the staff was couteous.

Leisure Family_with_children

10/10

Exceptional

16 Nov 2025

Hui Chen

The room was much bigger than I expected. It’s clean and comfortable. The breakfast was good too. We will definitely stay here again next time.

Leisure Family

10/10

Exceptional

16 Nov 2025

Benjamin

I stayed one night with my daughter and her friend in the King Suite. Suited us perfectly with privacy we all needed. Shower pressure was good, pool was amazing, gym was always accessible and excellent. There was a female hair inside the coffee maker.

I slept on the pullout sofa, and it was more comfortable than I thought it would be. I felt like I was taken care of for the entirety of our stay, including being able to check out at 2 PM.

Leisure Family

6/10

Pleasant

16 Nov 2025

Jacob

Room had a carpet stain. When I pay “all fees included” I should not have to pay an extra $54 just for parking

Partner

10/10

Exceptional

16 Nov 2025

Amanda

Clean, friendly staff, efficient valet service, and one thing that always makes for a great stay - excellent water pressure in the shower!

Partner

10/10

Exceptional

15 Nov 2025

Byron

Easy check in I wasn’t informed about the 75 deposit other than that it was ok

4/10

Poor

14 Nov 2025

Daniel

Leisure Family

10/10

Exceptional

10 Nov 2025

Darline

Verry good

8/10

Excellent

09 Nov 2025

TODD

Great room,clean,quiet,very comfortable bedding.

Friends_and_family Friends

10/10

Exceptional

09 Nov 2025

Nathaniel

Wonderful!

Leisure Family_with_children

10/10

Exceptional

04 Nov 2025

Alyssa

Room was spacious and location was great

Leisure Friends

4/10

Poor

03 Nov 2025

Tristen

The shower was really cold and didnt heat up past luke warm. They sent maintenence up to fix it and it got slightly better, but it was still cold.

Leisure Family

10/10

Exceptional

01 Nov 2025

Zoie

Clean, friendly hotel. Lots of perks to this hotel, restaurant, valet, pool, golf suite.

Business Partner

8/10

Excellent

28 Oct 2025

Alex

Couldn't give it 5 stars because our room A/C struggled to keep the room warm. Temp outside got to high 30s but we couldn't get itto warm up

Business Partner

10/10

Exceptional

27 Oct 2025

Cory

Great stay

Leisure Friends

6/10

Pleasant

20 Oct 2025

Sibyl

OK but noisy / rattling AC

Business Friends

4/10

Poor

17 Oct 2025

June

Hotel staff was great. My room and dining experience however was challenging.

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Betsy

The room was very clean and spacious.

Business_and_leisure Family_with_children

8/10

Excellent

10 Oct 2025

Marianne

Overall the stay was good. But had issues with the keys to the room. The tv had to be reprogrammed and the faucet at the sink needs to be repaired.

Partner

10/10

Exceptional

06 Oct 2025

Matthew

Great hotel. Nice and clean. Perfect for a colts game. Lots of things to do in the area

Partner

8/10

Excellent

05 Oct 2025

Anne

Overall a very nice stay, although we were inconvenienced by a fire alarm Sunday morning and had to descend 18 flights of stairs!! The staff was lovely in all facets.

Leisure Partner

8/10

Excellent

01 Oct 2025

Steven John Hunter

The location is great. Room was spacious. No hotel immenties such as shower hats or toothpaste etc. The breakfast was okay, fruit yoghurt and omelette available. Gluten free bread was tastelsss and better avoided. Coffee sas good. Dinner in mc cormicks was okay. AC was cold. More gf options would be nice. Staff overall are friendly especially at reception.

Business

10/10

Exceptional

26 Sep 2025

Linda

Was a nice place, enjoyed. Had to ask twice for shower soap replacement and shower was very slippery. Otherwise everything was great

Leisure

10/10

Exceptional

25 Sep 2025

Andrew

Great place, great location, great staff. Room was very clean, spacious, and comfortable.

Leisure Partner

8/10

Excellent

21 Sep 2025

Keri

We were there for a Fever game and never been to the city. I fell in love with the city. I can not wait to go back. This time I will and a few more days just to explore. I would absolutely stay at this property again. The room size was amazing!

Leisure Family

4/10

Poor

21 Sep 2025

Salina

we didn’t get the room we bought. we reserved a standard king and got a double bed room. upon arriving we had no idea we had to pay for overnight parking which was $54. then they didn’t tell us they were charging another $25 security fee on top of that. which is refundable but acknowledgment of that would’ve been nice. the body wash bottle was empty. the a/c wasn’t keeping the entire room cold. we could hear the pumps from the showers very loudly being turned on. and when exiting the parking garage after checking out we were not told we needed the room key to exit so we had to go back in and get another. overall for a 4 star hotel we were left very unsatisfied. we had better stays at 2 star hotels.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Kevin

Friendly Staff

Business Partner

10/10

Exceptional

30 Aug 2025

Ashrymaty

Good location and friendly staff!

Leisure

6/10

Pleasant

22 Aug 2025

Verified traveler

It's the little things for me.

It was ok. You do have to pay additional for parking. The interior feels a little dated and the pool was lack luster but we didn't spend much time there. The hotel was clean and comfortable but rooms also felt a little dated. Plenty spacious but they must've started some sort of construction project in or nearby at 7am every morning and they deactivated our keys because they forgot to put a card on file when we arrived and were very unapologetic for the inconvenience...

Friends_and_family Family

10/10

Exceptional

21 Aug 2025

Jean

We had some plumbing issues but overall an excellent stay

Friends_and_family Family

10/10

Exceptional

21 Aug 2025

Paul

Great Hotel

Great hotel for staying in downtown Indy. Clean, quiet, and within walking distance of the Capital, the Circle, the River Walk, and the Zoo. Many dining options nearby. Only downside is parking fee is separate, running $45 - $55 per day; but that is the case regardless of where you stay downtown. The other option is to stay outside the city and pay for parking when you arrive at one of the attractions.

Partner

10/10

Exceptional

19 Aug 2025

ryan

5🌟

Great stay, tremendous 5🌟 service in every way.

Partner

10/10

Exceptional

13 Aug 2025

Cynthia

Will be back!!

We loved this hotel. It was exceptionally clean, large, and the bathroom was so accommodating!
The front desk was super friendly and it was so close to the Gainbridge Fieldhouse.
Loved it and will plan to stay there again.

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

kim

Enjoyed my two night stay. Staff was attentive.

Leisure Friends

10/10

Exceptional

10 Aug 2025

Deborah

The only problem was our bathroom water was always hot. Even the toilet which was weird. The bowl was hot. Strange.

Leisure Family

10/10

Exceptional

10 Aug 2025

Dresden

Great Location for Walking

Great location to walk around town! The rooms were clean and very comfortable

6/10

Pleasant

02 Aug 2025

Tatiana

Beds were very comfortable. Shampoo bottles were empty and were not refilled for 3 days, we used our own. Old pieces of candy next to the bed, bad drainage in the bathroom sink - water stayed there for forever, rusty pool, troubles with scanning a room card in and out of hotel garage.

8/10

Excellent

01 Aug 2025

Carol

Great hotel, just slow check in.

Hotel facility was great. Not enough staff to face rooms prepared for guest. Didn’t get a message from Hotels.com that my room was ready until 9pm.

Friends_and_family Friends

8/10

Excellent

26 Jul 2025

Kathryn

The hotel was well cared for and in a great area. Our only complaint was the toilet would not flush, someone was sent to fix it and it worked briefly but then would not flush again. Otherwise stay was great.

Leisure Partner

6/10

Pleasant

20 Jul 2025

Matthew

Room had issues with hot water. Both cold and hot handles released hot water in bathroom sink. Shower/Tub would go from scalding hot to ice cold in two minutes without warning. The air conditioner was loud and had a repetitive knocking sound that would keep you awake at night. Both issues are not acceptable in a high end hotel. If we had been in the room more, we would have asked to switch rooms/floors. Hotel staff were friendly. Hotel was nice looking, clean, and decorated well for the WNBA All Star game. Very convenient to downtown Indy attractions

Business_and_leisure Family

10/10

Exceptional

20 Jul 2025

Kristin

Perfect Hotel for mother daughter trip

Comfy beds and spacious rooms. Was able to get the room plenty cold. Showers were a bit noisy between rooms but water was warm. Staff was friendly and helpful. Good location for walking as well. Decorated perfectly for WNBA All Star weekend!

Friends_and_family Family

10/10

Exceptional

18 Jul 2025

Dea

Hotel and staff were excellent!

Friends_and_family Friends

10/10

Exceptional

16 Jul 2025

Cheryl

Ronnie at the front desk was excellent. Also had great service from the valet Braxton. He had to guide us in since all the roads were closed due to a bike rally

Leisure Partner

4/10

Poor

16 Jul 2025

Nathan

No cold water during my stay, AC (very conveniently) wasn’t working during my stay in JULY, fitness center was also poorly ventilated. Restaurant was fine, but they tried to overcharge me once for lunch.

Leisure Self

10/10

Exceptional

14 Jul 2025

Adam

Property is fantastic. Massive rooms, nice pool and close to everything. Self park is 54 a night which is pretty obsurd but thats what it is.

Leisure Family

8/10

Excellent

12 Jul 2025

Martha

Great location downtown. Staff were mostly amazing. The beds were fantastic and rooms were very spacious!! The breakfast buffet was delicious with a made to orxer omlettes, waffles and pancakes. There is even a starbucks on site. Down side was the air conditioning never fully cooled the room. It was a bit muggy and hot in there at a balmy 72 during 90 plus days. Also in the bath the sink, tub and toilet only had hot water. That's right every time you sat on the toilet you could feel the steam from hot water. Showers were scalding. They said they were sending engineers to check it out. Which was the standard answer for all. We were there for 3 days. If you need downtown, i would stay again.

Leisure Partner

8/10

Excellent

10 Jul 2025

Beth

The hotel was very nice. Not happy our ac was broken and they knew it before check in... had maintenance try and fix and then was moved to a new floor with a different room style away from our other party. New room had issues with neighbors being loud and security banging on their door several times through the night..which resulted in very little sleep

Leisure Family

8/10

Excellent

10 Jul 2025

Shawn

It was nice and very convenient.

Leisure Friends

2/10

Poor

06 Jul 2025

Stephanie

I expected better from a Hilton. When I checked in, I was shocked to find that the bed didn’t even have sheets—just a mattress cover with a flat sheet thrown on top and a duvet tossed on, also with no cover, just another flat sheet on top. I called the front desk and nobody answered. The Hotel was very crowded with multiple Groups and Organizations in town, but I at a minimum, expect sheets The rest of the room was average; the shower vibrated and made an ungodly noise when in use as well. Definitely not the level of service I’m used to with Marriott, not sure I’ll jump on the Hilton bandwagon again, ESPECIALLY considering the price.

Leisure Family

8/10

Excellent

29 Jun 2025

Duane

All staff was cordial and polite. Only bad experience was the booking when Expedia Rep tried to scam me for an additional $255.06 US dollars when I actually owed nothing

Business Self

10/10

Exceptional

29 Jun 2025

Maria

Comfortable suite for 5 people. We would use again

Leisure

4/10

Poor

29 Jun 2025

Savannah

Smells mildewy and weird stains in tub. AC didn’t work very well either. Very noisy.

10/10

Exceptional

28 Jun 2025

Laura

Wonderful stay! Front desk staff was friendly and helpful. Rooms are spacious, and great location

10/10

Exceptional

27 Jun 2025

Jennifer

Quiet business hotel that is comfortable

10/10

Exceptional

27 Jun 2025

Wanda

The property is top notch. Nice staff and convenience was perfect.

Leisure Partner

2/10

Poor

24 Jun 2025

Verified traveler

Don’t stay here.

The Ac in the entire hotel is not working. The lobby is hot, the hallway is hot. Our room is 78 degrees and the mechanic has been here twice to fix it. The whole ac system in the entire hotel can’t keep anything much below 76 degrees. Too hot to sleep too hot to function. Oh, and their was blood/ hair on the floor molding. However they came and nicely cleaned off quickly so i have no more to say about that. You can reach your own conclusion. Maybe it was the heat…..

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Jesse

Me and my wife stayed there as a weekend getaway for our anniversary. Valet and check in was very simple and smooth. Our room was clean and very comfortable. Based off reviews, the breakfast buffet was something we looked forward to but it was ok for the most part. Overall we enjoyed our stay and would definitely come back

Partner

10/10

Exceptional

22 Jun 2025

Karen

High end great price

Leisure Partner

4/10

Poor

21 Jun 2025

James

I paid full price for a King room which would have been better utilized as a maintenance closet. The room had a single vertical 5’x1’ window which faced the wall of the parking lot next door, about 6 ft. away. The room got no natural light, and seemed more like a jail cell than a hotel room. The number I was given to summon my car from valet was disconnected? Sorry but this is a one time experience for me and next time I’ll pay the same price to stay at the Hyatt or Marriott.

Business

10/10

Exceptional

15 Jun 2025

Jen

Place I stay whenever going to Indianapolis

Business

2/10

Poor

12 Jun 2025

Charmin

The hotel was very nice!!!!! Could use microwave in the rooms. But parking is ridiculous. Overall the hotel and staff was very nice.

Leisure Family

6/10

Pleasant

10 Jun 2025

Rubin

Toilets required flushing 2/3 times to get rid of waste. Gift store would not take credit cards, had to pay cash @ front desk.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2025

Michael

Excellent!

Leisure Family

10/10

Exceptional

01 Jun 2025

Albion

Room was very spacious. Location was excellent.

Leisure

10/10

Exceptional

28 May 2025

Nicole

Was great

2/10

Poor

27 May 2025

Barry

Bad check in and didn’t honor request

Leisure Family

10/10

Exceptional

18 May 2025

Billie

Great experience, walking distance to many attractions

6/10

Pleasant

17 May 2025

Amanda

Just okay

We arrived late in the evening and were greeted by friendly valet and front desk staff. Their service was excellent. Our room looked cleaned but once we started looking around we noticed signs of mold. The black out curtains had large patches of mold on the backside. Our 9 year old wanted to see the city at night so her and my husband went behind the curtains to get rid of glare. They both emerged covered in mold spores and dust. Im allergic to mold. We dealt with it and said something on checkout. Frustrated considering the price for our stay.

Friends_and_family Family

10/10

Exceptional

15 May 2025

Steven

Very nice stay, pleased with the service and quality of hotel!

10/10

Exceptional

11 May 2025

SHU JU

Excellent facility. Professional staff. Very helpful.

Business_and_leisure

8/10

Excellent

11 May 2025

Sue

Parking the car was a real problem. In addition… We had an issue that was our own fault, but we were hoping to get it corrected. My husband inadvertently gave an extremely high tip to the car valet, and when we realized it, we tried to correct it. We are still waiting to hear the result.