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Residence Inn Indianapolis Downtown on the Canal

Indianapolis - IN · United States

350 W New York StView location

8.4/10Excellent826 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.8/108.8
Condition8.4/108.4
Location9.4/109.4
Neighborhood9.2/109.2
Value8.6/108.6
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Indianapolis Downtown on the Canal

Centrally located in downtown Indianapolis, the Residence Inn by Marriott Indianapolis Downtown on the Canal is within a 10-minute walk of the Indiana State Capitol and Eiteljorg Museum. This hotel offers an indoor pool, a 24-hour fitness center, and complimentary Wi-Fi.

The 134 air-conditioned rooms feature kitchens with refrigerators and stovetops, as well as 42-inch flat-screen TVs with satellite programming. Enjoy a complimentary buffet breakfast, a snack bar/deli, and evening receptions on select days. Self-parking is available (subject to charges).

Read more about this hotelShow less

With a stay at Residence Inn by Marriott Indianapolis Downtown on the Canal, you'll be centrally located in Indianapolis, within a 10-minute walk of Indiana State Capitol and Eiteljorg Museum.

This hotel is 0.7 mi (1.1 km) from NCAA Hall of Champions and 0.8 mi (1.2 km) from Indiana Convention Center. Make yourself at home in one of the 134 air-conditioned rooms featuring kitchens with refrigerators and stovetops.

42-inch flat-screen televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Pool access available from 7 AM to 11 PM.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
    • Self parking fee: USD 33 per day (in/out privileges)
    • Pet fee: USD 100 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Italian

    French

    Spanish

Nearby attractions

Indiana University-Purdue University Indianapolis 0.3 km / 0.2 mi
Central Canal 0.4 km / 0.2 mi
Indiana Historical Society 0.4 km / 0.3 mi
Indiana State Capitol 0.4 km / 0.3 mi
White River State Park 0.6 km / 0.3 mi
USS Indianapolis Memorial 0.7 km / 0.5 mi
Indiana Repertory Theatre 0.8 km / 0.5 mi
Eiteljorg Museum 0.8 km / 0.5 mi
Monument Circle 0.8 km / 0.5 mi
Mass Ave Cultural Arts District 0.8 km / 0.5 mi
Indiana State Museum 0.8 km / 0.5 mi
Soldiers and Sailors Monument 0.9 km / 0.5 mi
Indianapolis Artsgarden 0.9 km / 0.5 mi
Indiana Convention Center 0.9 km / 0.6 mi
NCAA Hall of Champions 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1997
  • Year of most recent renovation: 2012
  • Total number of rooms: 134
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 36 more facilities & services
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • Fireplace
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Terrace
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • TV lounge
  • Game room
  • Hairdressing salonExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Residence Inn Indianapolis Downtown on the Canal

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2

    Photos are not available for this room type.

    Residence Inn Indianapolis Downtown on the Canal

    Room TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEWSUI.RV

    Photos are not available for this room type.

    Residence Inn Indianapolis Downtown on the Canal

    SUITE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Residence Inn Indianapolis Downtown on the Canal

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Residence Inn Indianapolis Downtown on the Canal

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Residence Inn Indianapolis Downtown on the Canal

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW ONE BEDROOMSUITE • CITY VIEW ONE BEDROOMSUI.B1-CV

    Photos are not available for this room type.

    Residence Inn Indianapolis Downtown on the Canal

    SUITE CITY VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEWSTUDIO • CITY VIEWSTU.CV

    Photos are not available for this room type.

    Residence Inn Indianapolis Downtown on the Canal

    STUDIO CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Residence Inn Indianapolis Downtown on the Canal

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM WITH VIEWSSUITE • ONE BEDROOM WITH VIEWS • 1 Bedroom • 46 m²SUI.B1-WV
    SUITE ONE BEDROOM WITH VIEWSPhoto unavailable8 photos

    Residence Inn Indianapolis Downtown on the Canal

    SUITE ONE BEDROOM WITH VIEWS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-WV

    Room amenities

    • Bathroom
    • Toiletries
    • Pay movies
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Housekeeping
    • Dishwasher
    • Satellite TV
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Residence Inn Indianapolis Downtown on the Canal

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM Accessible • 1 BedroomSUI.B1-H6
    SUITE ONE BEDROOM AccessiblePhoto unavailable10 photos

    Residence Inn Indianapolis Downtown on the Canal

    SUITE ONE BEDROOM Accessible

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Room amenities

    • Housekeeping
    • Dishwasher
    • Satellite TV
    • Desk
    • Toiletries
    • Pay movies
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double beds • 2 BedroomsSUI.H6-2D
    SUITE Accessible Two Double bedsPhoto unavailable7 photos

    Residence Inn Indianapolis Downtown on the Canal

    SUITE Accessible Two Double beds

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Residence Inn Indianapolis Downtown on the Canal

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible WITH VIEWSSTUDIO • Accessible WITH VIEWSSTU.H6-WV

    Photos are not available for this room type.

    Residence Inn Indianapolis Downtown on the Canal

    STUDIO Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEW QUEEN BEDSTUDIO • CITY VIEW QUEEN BED • 1 Bedroom • 46 m²STU.CV-QN
    STUDIO CITY VIEW QUEEN BEDPhoto unavailable8 photos

    Residence Inn Indianapolis Downtown on the Canal

    STUDIO CITY VIEW QUEEN BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV-QN

    Room amenities

    • TV
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Pay movies
    • Toiletries
    • Desk
    • Satellite TV
    • Dishwasher
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO RIVER VIEWSTUDIO • RIVER VIEWSTU.RV

    Photos are not available for this room type.

    Residence Inn Indianapolis Downtown on the Canal

    STUDIO RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Residence Inn Indianapolis Downtown on the Canal

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Residence Inn Indianapolis Downtown on the Canal

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CANAL VIEWSTUDIO • CANAL VIEWSTU.VQ-1

    Photos are not available for this room type.

    Residence Inn Indianapolis Downtown on the Canal

    STUDIO CANAL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CANAL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.VQ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Indianapolis Downtown on the Canal

8.4
Excellent
826 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
9.4 /10
Neighborhood
9.2 /10
Value
8.6 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
16 Jul 2026
Vanessa
Our stay was great and we will likely book again if we come back to Indy. We had a large room with. Kitchenette which saved a lot of headache trying to decide on places to eat due to allergies. One downfall was both burners didn’t work. Maintenance came to look but there was no follow-up. We had 1 small burner which was t the end of the world. All other amenities were great, pool was warm( outdoor use a little maintenance but it’s fine), breakfast was good and staff was friendly. Location as great as well, right on the canal
Family_with_children
10/10
Exceptional
07 Jul 2026
Ray
Great service and everything is close by.
Friends_and_family Family
6/10
Pleasant
03 Jul 2026
Carol
very friendly staff. rooms need major updating. toilet didn't work for 2 days and no hot water in the shower.
Family_with_children
10/10
Exceptional
29 Jun 2026
Eliseo
Friendly staff, clean hotel and free breakfast every morning.
Family_with_children
10/10
Exceptional
28 Jun 2026
Robert
Staff was great. Amenities were great
Family_with_children
8/10
Excellent
26 Jun 2026
Peter
Staff was great, rooms were renovated and spacious. Only issue due to new flooring the bathroom door did not close easily scraping the floor.
Business
10/10
Exceptional
16 Jun 2026
Lois
The location was charming. Being right by the canal made us feel like we were in Amsterdam! The staff was friendly and helpful. Our room was spacious. It had two rooms with a large tv that swiveled so we could watch it from the couch or bed.
Partner
10/10
Exceptional
14 Jun 2026
Cindy
Absolutely lovely area. Right on the carnal. Rooms were clean and very comfy beds. Will definitely stay again!
Friends
10/10
Exceptional
04 Jun 2026
Elizabeth
Great breakfast
Self
6/10
Pleasant
02 Jun 2026
Deanna
We had a fire alarm and the alarm went off for hours, couldn't get back into our room on Friday, there should be a credit coming back to us.
Friends_and_family Family
6/10
Pleasant
31 May 2026
Genesis
No es la primera vez que me quedo en este hotel porque me encanta; la cama es cómoda, el aire funciona súper bien, internet rápido, mi habitación me la entregaron súper limpia y con todo lo necesario. El servicio en el desayuno es bueno, me trataron muy bien. Está increíble para pasar un fin de semana con tu familia.
Family_with_children
4/10
Poor
31 May 2026
Michele
Staff were excellent! Had issues with our rooms not having the ac working properly and then found what looked like mold in the air vents. I was pretty upset! Hotel is older and needs upgraded. Staff were friendly and helpful at least.
Friends_and_family Family
10/10
Exceptional
25 May 2026
Bethany
Clean
Friends
8/10
Excellent
20 May 2026
Virginia
Great location! Parking was a bit pricey but found a lot across the street for 1/3 of the price

Beautiful overview of the canal!
Business
10/10
Exceptional
19 May 2026
Tara
Easy to get in and out of.
10/10
Exceptional
19 May 2026
Malcolm
Great big room very clean friendly staff parking easy and very cheap
2 days 1 night €35 breakfast lots a variety
6/10
Pleasant
16 May 2026
Sarah
The hotel was clean and the staff was very friendly. The only critique is that the hotel is very old and needs some attention. We stayed there for a concert and paid over $350 a night. Way too much for this hotel.
Partner
6/10
Pleasant
16 May 2026
Angela
I was not impressed as we paid $500 for the room. Needs to be upgraded. Staff was wonderful.
Partner
10/10
Exceptional
11 May 2026
Katie
Kk
Friends_and_family Family
10/10
Exceptional
10 May 2026
Kristy
The hotel was clean, beds were comfortable and located in a quit neighborhood.
Partner
10/10
Exceptional
26 Apr 2026
Matthew
No hot tub
Hot water also went out 3x
Business
10/10
Exceptional
21 Mar 2026
Nicole
The property was clean and we love that the canal was on the property with a patio to play games and have some cocktails
Friends_and_family Friends
10/10
Exceptional
17 Mar 2026
Devonte
Nice hotel
6/10
Pleasant
15 Mar 2026
Paula
It would have been nice to know the fireplace in the suite didnt work, the television in front of the fireplace was cable only. The television in the bedroom had apps, but we had to stay in the bed to watch it! Our room door was uneven so it kept sticking, so we had to put our shoulder into it to open or close. I called front desk Saturday and Saturday night. Nothing solved. I reported findings to front desk when i checked out and ask for them to look into these things. It may seem minor, but the living area and fireplace is WHY i booked there. Sucks not to enjoy any of it. Hopefully they fix these things for the next person.
Partner
10/10
Exceptional
08 Mar 2026
Maria Estela
Experience was great as we checked in. Staff was kind and professional. Very helpful answered all questions and even gave us guide to know what was around the area. Room was clean. Breakfast was good. Location was great as we got to walk the canal! Overall great experience.
Partner
10/10
Exceptional
02 Feb 2026
Kyle
Staff was very nice. And the room was clean.
10/10
Exceptional
02 Feb 2026
Brian
Great location and staff!
Friends_and_family Family
10/10
Exceptional
30 Jan 2026
Molly
Staff was very nice. Room was tidy and well stocked. Pool area was clean. Decent gym. Overall very pleased.
Leisure Family
10/10
Exceptional
25 Jan 2026
Jason
Room location
6/10
Pleasant
24 Jan 2026
Keechia
The room and staff were just ok , nothing great
10/10
Exceptional
19 Jan 2026
Ekco
The staff was SUPERB! Everyone was kind, helpful and friendly! We will definitely be back!
Business
8/10
Excellent
19 Jan 2026
Shannon
Staff was extremley friendly. The room was nice, but it could use a little updating. Had everything we needed though.
Leisure Family_with_children
10/10
Exceptional
18 Jan 2026
Rebecca
Clean room and good food. Perfect for the price and location to convention center.
Business_and_leisure Family
10/10
Exceptional
18 Jan 2026
Tara
Nick at the front desk was awesome, the room was very clean, and staff was very responsive and courteous
Partner
10/10
Exceptional
16 Jan 2026
Nancy
We got a 2 br unit at the far end of the first floor for 2 nights. WOW! Just like an actual apartment....could have stayed alot longer no problem. Happy with all aspects ....would stay here again.
Leisure Partner
10/10
Exceptional
14 Jan 2026
Amy
Staff was very accommodating and I appreciated the parking waiver since I was in town for medical reasons.
10/10
Exceptional
12 Jan 2026
Valerie
The suite was beautiful and very clean we enjoyed our entire stay
Leisure Family_with_children
8/10
Excellent
12 Jan 2026
Michael
Overall good stay
Leisure Family
10/10
Exceptional
01 Jan 2026
Luis
Good
Leisure Family_with_children
4/10
Poor
27 Dec 2025
Cierra
In the description it shows a hot tub and a pool table. That is one of the big reasons why we selected this hotel. There was none of those. The TV remote worked here and there. Other than not the room was good. Just really wish that we didn't pay that much and we didn't get what we thought we were going to get. We don't get much time together to do things I was really hoping to be able to get in the hot tub and play pool and stuff together.
Partner
8/10
Excellent
21 Dec 2025
Ales
Nice clean and specious room, friendly stuff,
10/10
Exceptional
17 Dec 2025
Beth
Seen no staff but the room was amazing
Partner
10/10
Exceptional
09 Dec 2025
Peggy
The rooms were clean and comfortable Staff was very friendly
Leisure Family
10/10
Exceptional
01 Dec 2025
Nacola
They truly go above and beyond for their guests. All though I didn’t take my pet with me I did notice that the offer food and water in the lounge area for your pet and treats. They also offer board games for families to use while they are visiting.
Friends_and_family Family
10/10
Exceptional
29 Nov 2025
Kathryn
We attended a national teen conference at Lucas and the convention center and were able to walk to the events. Loved the city and the neighborhood! Wonderful 4 days and grateful for the hotel services.
Friends_and_family Family
8/10
Excellent
18 Nov 2025
Laurel
Staff was very friendly. Rooms very clean and a good breakfast provided
Only issue was the elevator that sounded very sketchy and eventually broke down
Friends_and_family Family
10/10
Exceptional
14 Nov 2025
James
Very good
Friends_and_family Family
8/10
Excellent
12 Nov 2025
Kacee
The double room was nice. It was a quiet area!
Business
4/10
Poor
31 Oct 2025
Marianna
Sofa was too old and very sagged, we couldn’t sleep on it at all. Even that we complained daily - no one helped. Cleaning service is a rare occasion and even though they come only every other day - no towels replacement service is offered. Wet and dirty towels were picked up, no clean one were provided instead. Breakfast is okay-ish, if you’re up to the same lukewarm food every day.
Leisure Family_with_children
10/10
Exceptional
27 Oct 2025
Derric
Breakfast was ok
Friends_and_family Family
10/10
Exceptional
27 Oct 2025
Ashlee
Clean. Great Area. Breakfast was fresh and staff was great.
Leisure Family_with_children
10/10
Exceptional
19 Oct 2025
Thomas
Staff Great!!
8/10
Excellent
12 Oct 2025
Melissa
Devon was awesome at check in!
Leisure Family
10/10
Exceptional
07 Oct 2025
rodney
Every thing was Great!
Leisure Family
10/10
Exceptional
05 Oct 2025
Anna
Gorgeous canal view. Lovely staff. Good breakfast options.
Leisure Family
10/10
Exceptional
04 Oct 2025
Ashley
Good
Business Family
10/10
Exceptional
27 Sep 2025
William
Everything was great except bathroom door is in room 213 was hard to close and open due to binding on the door frame. Very nice otherwise.
10/10
Exceptional
23 Sep 2025
Angela M
We will definitely be back!
Leisure Family
6/10
Pleasant
16 Sep 2025
Randy
Toilet and shower area is to small. Inconvenient getting into room to use toilet.
Leisure Family
10/10
Exceptional
13 Sep 2025
Daniel
Can look at canal out my window. Walk down the hall and go out right on walkway of canal.
Business_and_leisure Partner
10/10
Exceptional
08 Sep 2025
Darren
It's beautiful to stay on the canal. You are close to everything, but not on the main drag.
Business Partner
10/10
Exceptional
04 Sep 2025
Ralph
Great.
Leisure Family_with_children
8/10
Excellent
03 Sep 2025
Tina
Hotel was conveniently located and safe. It had indoor and outdoor seating with canal view and easy access to walkway. Staff was friendly and helpful. Room was clean with a tranquil view of the canal and nicely equipped kitchenette and full size refrigerator.It was quiet and comfortable. Complimentary breakfast had varied options from cold cereal, fresh fruit, yogurt, oatmeal,
Friends_and_family Family
8/10
Excellent
02 Sep 2025
Aaron
Having to pay to park above the price listed here is an insult, but the free breakfast helps offset that cost. Nice overall. Had to move rooms to one with an actual view. Clean and tidy.
Leisure Partner
10/10
Exceptional
20 Aug 2025
Amelia
Loved the location on the water. Staff was very friendly.
8/10
Excellent
20 Aug 2025
thomas
Perfect place for our visit
Leisure Pet
10/10
Exceptional
18 Aug 2025
L A
Great stay for a family coming in for a game. Breakfast enough for adults and kids. Would have appreciated the breakfast staff being a little friendlier and the people above us a little quieter after 10pm, but over all a good experience.
Leisure Family_with_children
6/10
Pleasant
18 Aug 2025
Cory
Road construction is not the hotel's fault.
Leisure Family_with_children
8/10
Excellent
15 Aug 2025
ABBY

Nice, but…

The front desk help were very nice. The location is great, but parking was $33/night, which seemed excessive. The hotel facility is relatively clean and maintained, but the elevator is noisy and there was some type of machine noise outside our room the first night. Not sure if it was nearby construction. The breakfast was great - lot of choices and good hours for it. Main bed was comfortable, but my son told me the sofa bed was horrible - could feel every spring in it.
Friends_and_family Family
10/10
Exceptional
10 Aug 2025
Rebecca

Worth a visit!

Nice patio over the canal, great location, clean room, hot shower!!, friendly and helpful staff. Conveniently located one block from a Kroger. Would definitely stay here again.
Self
6/10
Pleasant
09 Aug 2025
Verified traveler

Family review

I stayed here with my young family of 4 for a few nights. They provide maid service on alternating days, which is fine, but on our turn down day, the pull out mattress had some weird stain on the new sheet. Unfortunately we did not notice this until the next morning. The following night, we did not use the pullout, as neither of my kids had found it comfortable during our stay. The rest of the room could definitely use some updates. Especially in the shower/toilet areas.

The food at breakfast had a fair amount of variety but no flavor. The view on the canal was beautiful and we enjoyed eating outside.
Friends_and_family Family
8/10
Excellent
29 Jul 2025
Verified traveler

Overall Great!

Comfortable room. Great for families. Good location.
Con: Hotel smelled muggy and room a little humid. 33/night for parking.
Friends_and_family Family
10/10
Exceptional
28 Jul 2025
Jill
Front desk help was very informative about area. Great canal views, easy parking. No lines for breakfast. All around excellent stay!
Leisure Family_with_children
10/10
Exceptional
26 Jul 2025
Amy
Thanks
6/10
Pleasant
15 Jul 2025
Benjamin
Staff very friendly. Room was adequate. Complimentary breakfast was okay although fruit juice was limited to orange juice (other dispenser port was broken)
.

Building is worn and needs some work. Elevator at lobby was questionable in its operation. Very slow, floor alignment to engage door was extremely concerning and an cab overhead light was constantly flickering. Two building lampshades were missing at Canal egress. Throughout our 4 night stay, there was a drink stain on front entrance portico which no one addressed.

Not Marriott's standards (I hope)!
Business Family
10/10
Exceptional
10 Jul 2025
Kayla
Very nice! Has a walkout right to the canal and dining area above the canal as well. Very friendly staff too!
2/10
Poor
06 Jul 2025
nicole

Disgusting, do not stay here

This is by far the filthiest hotel I’ve ever stayed in. The hotel was infested with ants! We were moved to two separate rooms ( at 10 pm) and both were infested with ants! Also the furniture, wall and all fixtures were covered in dirt.
Friends_and_family Family
2/10
Poor
05 Jul 2025
Barry

Don’t Recommend

Terrible area, Had couple things stolen while staying here. Hotel needs major update. Drywall replacement, Paint and Remodel rooms. Pool needs replaced, Add a hot tub would be nice.
Friends_and_family Family
8/10
Excellent
22 Jun 2025
Rusty

Great room

Loved the set up of the room and the location. Unfortunately a leak occurred in our room but it was a minor inconvenience
The desk people were nice and had the leak attended to quickly
Friends_and_family Family
10/10
Exceptional
19 Jun 2025
Enemerito
I like the views of the canal, nice experiences
Business_and_leisure Self
8/10
Excellent
13 Jun 2025
Alexander
Slowest elevator in the entire world
10/10
Exceptional
12 Jun 2025
Scott
i stayed here while my eife wad in the hospital. everything was great. being on the canal wss a bonus. i was able to take a break to meditate and relax.
Leisure Partner
8/10
Excellent
11 Jun 2025
Rebecca
We were in town to visit Purdue-Indianapolis so the location is great as we were able to easily walk over from the hotel as well as walk to downtown Indy. They did not have the room available that we had booked (the two bedroom suite) but did but us in two separate rooms. This would have been fine but one of the rooms had a definite odor that seemed to intensive every time we came back to the room. Otherwise, the rooms were very clean and comfortable. Breakfast was good. Staff very friendly and helpful. I would probably stay here again if I were in the area.
4/10
Poor
09 Jun 2025
Jackie
Toilet wasnt flushing, no maintenance in the building. Asked for a plunger to take care of the toilet myself. Beds were uncomfortable, especially the pullout. Couch itself was crooked and uncomfortable as well. Only good thing at breakfast was waffles. Eggs, sausage and biscuits were cold both days. Pool was nice.
Leisure Family_with_children
8/10
Excellent
06 Jun 2025
josh
Everything was great!
8/10
Excellent
04 Jun 2025
Thomas D
It was just a bit dated. The bathroom sink was cracked and the stopper didn't fully close. The windows were very dirty. The iron was scorched. There was no room safe so I declined room service the whole time I was there. On the positive side: great location, nearby grocery but just one cafe, walkable even after midnight, very good front desk staff; excellent Hoosier biscuits and gravy with the complimentary breakfast.
Leisure Self
10/10
Exceptional
03 Jun 2025
Myriah
Prime location, staff was helpful, breakfast was good.
Leisure Partner
10/10
Exceptional
20 May 2025
Gisselle
Nothing unique, just fairly clean and convenient
Leisure Partner
4/10
Poor
20 May 2025
Richard

Hidden charges

Room was huge nice amenities however what they don’t tell you is there is a $30 parking charge that just shows up in your bill
Friends_and_family Family
10/10
Exceptional
12 May 2025
Tomas
Excellent service, good cleaning and a good breakfast. Also nice workers and helpful. Thank you.
Business_and_leisure Family_with_children
10/10
Exceptional
09 May 2025
Elizabeth
Had a great stay. Would definitely stay there again next time I’m in town
10/10
Exceptional
25 Apr 2025
Lisa
The people at the front desk were friendly and helpful. We were able to retrieve a water bottle we had left in the fridge after we checked out. Also, we enjoyed walking along the canal walkway in the evenings, and the hotel was a convenient walk from the convention center where we attended a conference.
8/10
Excellent
16 Apr 2025
Riley

All that you need in Indy

Amazing location, walking distance to the main attractions. Beautiful canal view. One of the better breakfast selections too! Had to switch rooms one night into our 3 night stay. The hotel staff was more than accomidatung to help us get to a quieter room.
Partner
10/10
Exceptional
15 Apr 2025
Roland
Loved that it was right on the canal where we could walk away from traffic and enjoy some nature . Food was great and service excellent .
2/10
Poor
11 Apr 2025
Dennis
I am very disappointed in this hotel. Although the staff was very friendly, I would not recommend this hotel. I showed up just after midnight, the gentleman at the front desk gave me the keys to my room. Went up to the room and could not get in. Had to go back to the desk, he gave me keys to a different room. The room was very dated and had a moldy smell to it. The white doors were filthy, the walls looked like they were getting patched and the bathroom walls looked like it had water damage. The next day I got a call from the front desk and they told me I was in the wrong room, the lady walked me to the correct room and let me in, there was someone already in this room. Then she brought me to a third room. This was finally where I stayed. The next day the TV wasn’t working and the very helpful maintenance man said it was because there was a crane blocking the satellite dish on the roof. The cable came back on the next day. The last two days were fine. Great staff but the hotel needs a lot of attention.
Business Self
10/10
Exceptional
08 Apr 2025
Tonia
Wonderful property
8/10
Excellent
07 Apr 2025
SERGII
Has some minuses. Like an elevator. But it’s nice clean in a good spot.
Leisure Family
8/10
Excellent
21 Mar 2025
Barry
Rooms could use a little TLC
10/10
Exceptional
17 Mar 2025
DeeDee
Everyone was very nice. Good breakfast.
Leisure Partner
10/10
Exceptional
09 Mar 2025
Richard
The room was very nice. Large with a full kitchen. Only negative was the pullout sofa bed was very uncomfortable. The attached walkway on the canal is so nice to take a stroll through. It was winter when I went but it was still nice. I want to stay again in the summer. I would definitely recommend.
Leisure Family

Location & surroundings

Residence Inn Indianapolis Downtown on the Canal
350 W New York St, Indianapolis, United States

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Residence Inn Indianapolis Downtown on the Canal

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