Name: Hilton Garden Inn Indianapolis Downtown
Address: 10 East Market Street, Indianapolis, 46204, US

10/10

Exceptional

05 Aug 2026

AnaLaura

Hotel was best

10/10

Exceptional

30 Jul 2026

Garland

Was in and out, so there's not really much to say. The room was very clean and welcoming and the bed was very comfortable, staff was very friendly and helpful, my stay was everything I thought it should have been. Will book again without hesitation.

8/10

Excellent

27 Jul 2026

Sierra

Our stay was great. The hotel is a historical building so it has an oldie feel to it. It’s beautiful and the valet service was great. If you stay use valet. The parking garage will charge you every time you leave. Valet is one price per day unlimited use and very convenient. Special thank you to manager Mindy. It was my son’s 17th birthday and they decorated our room and gave him a birthday gift and 2 complementary breakfast vouchers. Breakfast isn’t free so if you have a family and want to be budget friendly keep that in mind. My only complaint is our room was a little dirty. I had Clorox wipes so I just wiped what needed to be wiped. Other than that, the hotel is in great walking distance to everything downtown and we would stay again.

4/10

Poor

23 Jul 2026

Caleb

My experience was terrible. I paid for 2 night stay in a suite on the secret 16th floor of their hotel. My family and I had a foreshadow of things to come when we went to get onto the elevator after check-In. The elevator doors were partly broken and did not work smoothly as the doors were partially opening and closing without actually doing either. Hard to explain really. Once we finally got to our suite the door was hard to open and even harder to close. The room advertised city view windows which was a lie, it was 1 ft weird skyline view of the sky. The bathroom showerhead wasn’t working properly and shot water out the back of the showerhead causing damage to the ceiling. The door handle to the bathroom was really shaky and loose. My 1yr old son found an old wooden toothpick on the couch in the room and handed it to my wife. Good thing he didn’t try and eat it. My 4yr old daughter found a 2nd wooden toothpick on the side of the couch and handed it to me which I threw away. I pulled out the coach sofa bed to go to sleep only to find the couch bed was never cleaned or sanitized with old sheets on the bed with brownish-red large stains on the bed. The following day I was questioning why I chose to do a suite when I could have gotten same quality from a motel 6. While contemplating that dilemma I placed my arm on the side of the couch only for to find my hand slide into an old pack of cookies that was left behind and never cleaned by the housekeeping staff. There you have it!

10/10

Exceptional

19 Jul 2026

Carol

Close to a lot of restaurants and shops.

Family_with_children

8/10

Excellent

19 Jul 2026

Phyllis

Everything was great with the hotel except the second night there was a game downtown and when it was over the noise from car stereos, cars revving their engines and squealing their tires went on for hours till almost 2am.

4/10

Poor

17 Jul 2026

Kristina

Shower was broken; maintenance knew about the broken shower yet we were still put in this room without a working shower. We were given a room that we did not book as the hotel overbooked. Staff was friendly, but understaffed - do not recommend this hotel.

Family

10/10

Exceptional

16 Jul 2026

Kirstyn

Clean room, great overall

Family_with_children

10/10

Exceptional

05 Jul 2026

Suzanne

Beautifully restored building and great location

Family

4/10

Poor

03 Jul 2026

Labrawn

We were put into a room that we did not book. We booked a King suite and we were put into a double bed suite. We agreed to stay there as the staff told us we would get the difference in our stay back to our credit card, that has been 3 weeks and we still have not received a credit!

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Sean

It was a late change from our previoud hotel but they came through and it was a very nice stay!

Partner

8/10

Excellent

25 Jun 2026

Greg

The hotel was beautiful, and the rooms were perfectly adequate. Do not wait till the next morning to request a late checkout. By the time I realized I needed one, they had already \"...met capacity for late checkouts.\"

Self

10/10

Exceptional

21 Jun 2026

Catherine

Wonderful location in the heart of downtown. The staff is extremely friendly, we had a beautiful view of downtown, and we were in walking distance to museums, parks, convention center, the Fieldhouse, Lucas Oil Stadium, the Canal, The Garage Food Court, shopping and limitless dining!

Business Friends

8/10

Excellent

20 Jun 2026

Paul

The location was very nicely situated only a block from the Soldiers and Sailors monument in downtown Indianapolis and it was convenient to everything. If you’re OK with an older building and don’t wish to use a hot tub, this would be a great place.

Partner

8/10

Excellent

19 Jun 2026

Kate

Great hotel. Would have been faster to park our own car but there’s a lot of constructgion around (that you can’t hear inside) so maybe that’s why

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Vicki

We were celebrating our 56th anniversary. We had dinner in the restaurant and received complimentary wine. We walked down the street to hear the Indianapolis Symphony concert. What a fabulous location. Valet parking meant no stress to find a parking garage.

Partner

8/10

Excellent

17 Jun 2026

Christina

Small pool
Didn't get instructions from front desk about elevator to pool.
Found a dirty sock in our room

Family_with_children

6/10

Pleasant

17 Jun 2026

Laurent

Renovated property that still smells old. Biggest disappointment is their unwillingness to honor our wedding group rate over Hotels.com booked rate.
Also, only parking option was valet which was outrageously expensive upcharge.

Partner

8/10

Excellent

15 Jun 2026

Valerie

We had a room with a toilet that was running nonstop, when we left to go to dinner we stopped at the front desk and reported it. The guy who was working said he would send someone up to look at it. We got back about 2 hours later and no one had been there to check on it so we had to listen to it run all night. It’s not that big a deal but with the price of the rooms it should have at least been acknowledged.

Partner

10/10

Exceptional

14 Jun 2026

Allison

Everything was modern and clean. Staff very helpful. Room spacious!

Friends

8/10

Excellent

08 Jun 2026

Kathryn

Great location in downtown Indianapolis, and beautiful Art Deco features. But the gym was too warm to work out in for very long.

Self

6/10

Pleasant

08 Jun 2026

Mckenna

The staff was nice and helpful but the room needed some repairs, bathroom could have used a deep clean (hair on sink, out of conditioner only two towels etc) bedding had some stains- the pool is pretty small and not super kid friendly as there were adults drinking and listening to loud music. The restaurant was basic but good in a pinch. Lots of loud traffic all night directly out front. Probably wouldn’t stay here again but the old building was pretty cool.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Jedidihia

Clean, nice, easily accessible, friendly staff, will stay again

Friends

10/10

Exceptional

07 Jun 2026

Jennifer

Stayed here to be close to Gain bridge Fieldhouse. Wonderful friendly staff that are welcoming. Nice amenities. Very close to the stadium. Overall to happy that I chose this location to stay at.

Family_with_children

10/10

Exceptional

05 Jun 2026

Timothy

Classy modern hotel in the heart of downtown, close to lots of restaurants and other businesses and attractions.

Friends

10/10

Exceptional

05 Jun 2026

David

Love it there.

Partner

10/10

Exceptional

29 May 2026

Michael

Lovely hotel in a great location. An old building but very well maintained. Valet parking is a bit expensive but other than that an excellent place to stay.

Self

4/10

Poor

18 May 2026

Donna

#1. It was classified as a handicap accessible room but there were no rails near the toilet at all. It had a shower with a shower door, no way could my wife who is an amputee shower. No seat to sit on and only one crab bar. #2. The air conditioner made such a loud noise it was impossible to sleep. Rattling and loud screeching noise. It was clean and the bed was comfortable but the cons outweigh the pros. They did comp us with breakfast.

Partner

6/10

Pleasant

17 May 2026

Stella

There were some hairs in the bathtub, the water pressure in the shower was like a campsite.
The staff was very friendly.

Partner

10/10

Exceptional

12 May 2026

David

Friendly and professional staff

Self

10/10

Exceptional

10 May 2026

Kassandra

It was great. The staff was very friendly and valet wonderful!

Friends_and_family Friends

10/10

Exceptional

09 May 2026

Alyssa

Room was clean and staff were friendly

10/10

Exceptional

03 May 2026

John

Decent breakfast. Nice room. Super nice staff. Affordable place to stay downtown.

Self

8/10

Excellent

03 May 2026

Nicholas

Very clean but somewhat dated. Pillows are awful and the AC makes some odd noises which can be jarring at night. Elevators seem to have minds of their own. It’s an amazing location just off monument circle and located nearby some really great places! Staff were friendly. Odd choice but ice machines are only on even floors. Spacious rooms. Overall it was sufficient and would stay again, but will still look for other opportunities.

Partner

10/10

Exceptional

02 May 2026

Christine

Outstanding service throughout! Great location. We would definitely recommend this hotel to family & friends. And we will definitely stay there again.

Partner

10/10

Exceptional

28 Apr 2026

Cindy

Lilly and Jenna were amazing. They ere able to make the stay awesome and went out of their way to make sure all my needs were met

Self

6/10

Pleasant

27 Apr 2026

Jay

the door to our room 1518 was severely stuck, went down to the desk after check in, we thought it was locked, were told it was okay so we tried again, literally had to kick the door open, it's already showing damage along the inside, I assume to to the recent repaint and refresh they did. a real shame, we have loved this hotel but the new color refresh brought in a lot of dull gray, and less of the teal blues. a real shame they dulled it down after only 23 years.

Partner

6/10

Pleasant

24 Apr 2026

Bryan

We were trying to sleep in since we were on vacation, and housekeeping woke us up by knocking on the door at 9am!

Partner

10/10

Exceptional

23 Apr 2026

Rhine

The rooms were clean and the staff was great

Business

10/10

Exceptional

19 Apr 2026

Wesley

Very nice and clean. Beds were comfortable so nice having 2 TV in suite. Only thing 2 chairs at table would be better.

Family_with_children

10/10

Exceptional

19 Apr 2026

Madison

My husband and I stayed for our anniversary from Friday until Sunday. This was the best hotel experience we have ever had! Davis and Mindi went above and beyond to ensure our anniversary trip was one to remember. The best hotel hospitality we have experienced! Davis gave us an incredible recommendation for dinner - and he was spot on! Such great food!

Restaurant staff for breakfast was incredibly friendly! Also was one of the cleanest hotel rooms we have stayed in, housekeeping staff does a wonderful job! All valet staff was very polite and punctual.

Overall 10/10 stay, next time we make an Indianapolis trip we will definitely be staying at this hotel again!

Partner

8/10

Excellent

19 Apr 2026

Julie

Very nice - beautiful, felt safe, walking distance to restaurants. Street side is extremely noisy outside but it was a Friday night and not hotels prob. Would definitely stay again.

Business

10/10

Exceptional

17 Apr 2026

Deonna

Convenient location. Near restaurants and cafe’s. Easy drive to convention center. My room was clean and spacious. Easy check-in and check-out.

10/10

Exceptional

16 Apr 2026

SaVone

Friendly and helpful staff! Great location!

Self

10/10

Exceptional

14 Apr 2026

Michael

All the staff was courteous and professional. Only issue was with water on Saturday, but they had that resolved fairly quickly. Thanks.

10/10

Exceptional

13 Apr 2026

Edvens

It was a great experience staying there! April 12th, 2026

6/10

Pleasant

13 Apr 2026

Angie

Did not partake in breakfast but thought we had some kind of free breakfast and did not. Bar looked clean and nice but wasn't open when we had availability to visit.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Kristina

Great stay. Friendly staff. Close to everythig.

10/10

Exceptional

12 Apr 2026

Brenda

Clean room, staff was very friendly

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Leanne

Its not your normal
Continental breakfast its fresh off the grill

10/10

Exceptional

09 Apr 2026

Emily

Everything was good!

6/10

Pleasant

07 Apr 2026

Tracy

Disappointed in the amount I spent to stay one night before our cruise. My kids and I saved for this trip and decided to spend the money to stay close to the port to start our vacation early. The room was terrible. Broken mirror, rotted door, dirtier than I would expect for the amount we paid. There are a ton of other hotels to choose from. I would consider looking elsewhere for the cost.

10/10

Exceptional

06 Apr 2026

Curt

Clean and comfortable room.

8/10

Excellent

06 Apr 2026

KRIS

The gym was too hot.

Family_with_children

4/10

Poor

01 Apr 2026

Andrew

Our air conditioning was out when we stayed and all they had to help was a fan. The staff was very nice and friendly about the situation, but it was unacceptable that they did not offer us a reduced rate for our 82 degree room we had to sleep in! I think they should do a better job checking to make sure their AC works before booking rooms. The cleaning staff told us this is a recurring complaint at this hotel. Loved the view, but it's not worth sweating all night and having a hard time sleeping!

10/10

Exceptional

31 Mar 2026

Brennen

Awesome hotel. Awesome location! Overall this is a very neat hotel. It’s an older building downtown converted into a hotel, keeping the older charm intact but without you having to feel like you are staying in an old building

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Dwight

Need coffee in the room not just tea. Went to lobby and there’s no coffee also. Horrible

10/10

Exceptional

29 Mar 2026

Joseph

Clean and friendly. All good!

Family_with_children

10/10

Exceptional

28 Mar 2026

Amanda

The room was spacious and clean.

Partner

6/10

Pleasant

28 Mar 2026

Joshua

Everything was fine, including the breakfast. The only hiccup was they changed our beds without a notice whatsoever.

Friends_and_family Family

6/10

Pleasant

25 Mar 2026

Frank A

Great location nostalgic building. Not very clean.

Business

10/10

Exceptional

19 Mar 2026

Michael

Great location. Nice room. Would stay there again

Family

8/10

Excellent

17 Mar 2026

Ana

Pool not working bummer for our kid

Paid breakfast buffet was not worth the cost

Staff was great

10/10

Exceptional

17 Mar 2026

Andrea

Great location and very friendly staff, rooms were very clean and pretty big

Friends

10/10

Exceptional

17 Mar 2026

Connie

My room was comfy and spacious. Bed was extremely comfy! Staff were very friendly and helpful. There were several good restaurants and bars within walking distance.

Self

10/10

Exceptional

15 Mar 2026

LaDonna

The rooms were very clean and the staff was very friendly

Family_with_children

10/10

Exceptional

15 Mar 2026

Jadi ann

The staff was excellent friendly and thoughtful parking with easy with valet . The room was clean the bed and beading excellent, I slept so good didn’t want to get up. Highly recommended

Partner

10/10

Exceptional

14 Mar 2026

Tarwyn

Top-knotch staff and property. Thanks for the outstanding service!

Family

6/10

Pleasant

10 Mar 2026

Angela

The room was super hot. Ended up AC was not working and room crept up from 74 to 80 degrees! Staff brought a box fan which helped us get through the first night and then they had HVAC team fix it while we were gone the next night thank goodness or we may have had to ask for a room change.

Family

10/10

Exceptional

08 Mar 2026

Daniel

Older hotel that has been refurbished in downtown Indy. Nice accommodations and comfortable rooms. Worked out well as we were within walking distance of Gainbridge Arena and did not need a vehicle for transportation. There are some questionable nightclubs near the hotel so I would not recommend walking by yourself later on at night. That was the only issue for staying here. Otherwise a nice staff and great hotel!

Partner

8/10

Excellent

08 Mar 2026

Kelly

Great breakfast.

Partner

4/10

Poor

05 Mar 2026

Bradley

Thermostat didn’t work. Loud noises. Rude server.

10/10

Exceptional

04 Mar 2026

Catherine

All good

Friends_and_family Family

8/10

Excellent

03 Mar 2026

Samantha

Room was very nice, clean. Waitress at restaurant was amazing!

Family_with_children

10/10

Exceptional

03 Mar 2026

JULIA

Lovely hotel, great rooms, wonderful staff from the time we arrived until we departed.

Family_with_children

6/10

Pleasant

02 Mar 2026

Samuel

Heat didn’t work well enough. My fiancé and kids were freezing the next morning even though we set it to 80+. Pool was kinda cold also. Refrigerator wasn’t cold. It didn’t work at all. I saw signs saying updated rooms but the building seems outdated as a whole. Not sure when those signs went up. It wasn’t terrible though. Our room was spacious.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Brittney

Everything was wonderful.

10/10

Exceptional

01 Mar 2026

Gary

Everyone was very nice. Need a 2nd chair in living area.

Partner

6/10

Pleasant

28 Feb 2026

James Thomas

Staff was courteous but the next day we had to switch rooms for a number of issues...other than that location was great for the trip..

Partner

10/10

Exceptional

26 Feb 2026

Jennifer

Very spacious room, quiet and close to eating shopping in downtown Indianapolis.

Family_with_children

10/10

Exceptional

24 Feb 2026

Wanda

Yes

Self

10/10

Exceptional

23 Feb 2026

Shawndella

Room was clean, bed comfy and very convenient to attend venue in walking distance.

Partner

6/10

Pleasant

23 Feb 2026

Jennifer

Staff was great!! Parking was the only issue! Super exspensive

10/10

Exceptional

22 Feb 2026

Pete

Nice place great location

Self

6/10

Pleasant

20 Feb 2026

Melissa

We had a suite on the top floor and for some reason, we could not regulate the thermostat. It was 59 degrees in the room. Our kitchen had zero cups, utensils, towels. Overall mediocre. Good location though.

Friends_and_family Friends

10/10

Exceptional

19 Feb 2026

India

Staff were amazing and the room was very clean

8/10

Excellent

16 Feb 2026

Lavonia

Everything was great until we gathering our things to leave the room. I noticed under the bedside table a dusty vape pen was left by a previous guest, which told us that the room wasn’t properly cleaned. I informed the staff at the front and she said she would tell the cleaning staff about it properly cleaning the room. Other than that, everything was fine.

10/10

Exceptional

15 Feb 2026

Karen

Friendly staff. Room was nicely remodeled

10/10

Exceptional

15 Feb 2026

Pamela

All staff were friendly and helpful.
The dinner we had in their restaurant was wonderful 😋

8/10

Excellent

15 Feb 2026

Amber

Excellent staff, very nice and clean room. Fitness center is very good as well

Leisure Self

8/10

Excellent

15 Feb 2026

Robert

Staff was excellent. Location was perfect for getting to gainbridge fieldhouse. Room was very clean but small. Overall a great hotel.

Partner

10/10

Exceptional

13 Feb 2026

Mary

excellent location
room was clean and comfortable
very quiet & awesome blackout curtains

10/10

Exceptional

12 Feb 2026

Shelly

It was a very nice place with a very clean room, enjoyed our stay here. Not far and able to walk to lots of places from here.

Leisure Family

10/10

Exceptional

09 Feb 2026

Adriana

Everything and location was amazing.

Leisure Friends

10/10

Exceptional

09 Feb 2026

Brad

Room was not ready at 3:30 PM so they upgrade me to a suite. Great staff. And clean rooms. Great location.

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Bridget

Nice quiet and close to Gainbridge Fieldhouse.

Leisure Partner

8/10

Excellent

06 Feb 2026

daryl

staff was really great and friendly. Room was very spacious and comfortable.

Business

10/10

Exceptional

03 Feb 2026

Wilmer

Everything was great

Leisure

8/10

Excellent

03 Feb 2026

Patrick

Room was large and clean, but the beds appeared to be full size despite reserving a room for two queen beds. The size difference being 6\" of width. Anyway, the staff were friendly and the facilities were great. The dinner and bar area was top notch, as well as the service there.

Leisure Family_with_children

10/10

Exceptional

02 Feb 2026

Andy

The hotel was clean, quiet, and within walking distance to resturants but it also had a great little place on-site. The staff was kind and professional (shout out to Lily)

Self