Name: Kyriad Caen Nord - Hérouville Saint Clair
Address: Impasse Des Ormes P. Tertiaire Bd Du Bois, Hérouville-saint-clair, 14200, FR

10/10

Exceptional

28 Apr 2026

Michel

Arrived at hotel, check in was was easy. Room was good and mall with various restaurants.

Friends_and_family Friends

8/10

Excellent

15 Jan 2026

Will

Easy to find and a friendly staff. We enjoyed a standard, but nice breakfast selection both mornings in their dinging room. The hotel room was small but clean and equipped with typical amenities. The bathroom was clean, and the shower worked well with plenty of hot water and good water pressure.

Business_and_leisure Family

10/10

Exceptional

19 Nov 2025

Philip

Staff waited beyond their normal time to check us in, very helpful

Partner

6/10

Pleasant

17 Oct 2025

Jane

Room tired and showing its age but beds really comfortable, best on my whole trip!

Friends_and_family Friends

6/10

Pleasant

05 Oct 2025

John

Basic but did the job however air conditioning not working and the heater not working so no good in summer or winter

Leisure Partner

4/10

Poor

17 Jul 2025

Bernard

Wouldn't stay in Caen again.

Being from Canada, we have things that are standard in room. Like AC, and hand towels. This place had ok AC, but obly gave 2 bath towels. I asked the front deck for some and he gave me a look and said they don't normally give those out. But he'd get the cleaning lady to drop some off. Well I didnt ever get them on my 4 day stay. And I wasn't chasing him around for it.
2nd issue....someone tried breaking in through the window at 1:30am on our 1st night. Welcome to France eh.

Partner

6/10

Pleasant

13 Jul 2025

Rachel

Ok, but not great!

Fine for an over night, was put in the old part of the motel, bed was un-comfortable, shower was not great. But it was a place to sleep and only cost €50.

Partner

8/10

Excellent

10 Jul 2025

Lawrence

Was OK apart from all parking taken by Le Tour vehicles

Partner

8/10

Excellent

13 Jun 2024

Tony

The staff were helpful and friendly, the room clean and tidy although the green cardboard cups for teas drinking had off putting brown stains around the bottom of the inside.
We were leaving very early Saturday morning so went to the restaurant for and evening meal on the Friday about 7pm to be told meals were off as there was no chef on a Friday...... it resulted in a 400yds walk to the local KFC. as a substitute.!!

Leisure Family

4/10

Poor

13 Feb 2023

Colin

Out of date chalet style room. very cold as door opened straight onto outside. Ok, There's a partition door but cold air comes straight in.
I asked for a double and got a twin. If I wanted to sleep in a single bed, I would have asked for one.
Luckily I was only staying on my way to the ferry, and for that, it was adequate.

Business

6/10

Pleasant

28 May 2022

David

Overall the accommodation was OK, very minor issues with lack of replacement coffee/tea. Main issue was incorrect billing, with a charge for four sets of breakfasts when only 1 was taken.

Error was pointed out and bill amended.

Friends_and_family Friends

4/10

Poor

22 Aug 2020

Albert

Got to the hotel but no large bed as promised room not very clean

Leisure Family

10/10

Exceptional

06 Nov 2019

Verified traveler

Good service and excellent food. Suggest non-slip mats or decals for the bath and possibly a grab rail for the less agile.

Friends_and_family Family

10/10

Exceptional

14 Sep 2019

Verified traveler

Really friendly helpful staff. Sorted a change of room to downstairs as my husband is disabled. Large clean room slept really well didn't notice traffic noise and hotel was very quiet. Tra and coffee facilities excellent. Didn't use restaurant this time but have in past. Will definitely book again next time near Caen

Leisure Pet

8/10

Excellent

09 Sep 2019

Jeanie

Caen stay.

A clean and comfortable room and bed. Room and style of decor very dated but on the whole clean and comfortable. Staff very friendly and helpful and restaurant good, reasonably cheap and basic but tasty.

Partner

8/10

Excellent

02 Sep 2019

Diane

Overnight stop for ferry

Nice overnight stay, very convenient for ferry and easy to find. Room was very clean. Arrived late and so didn’t use restaurant but it looked nice. Friendly staff on reception.

Would definitely use again.

Partner

6/10

Pleasant

26 Aug 2019

Peter

Avoid the Restaurant!

It was difficult to find the reception. It is not at the front and there is no obvious sign. We had dinner there in the restaurant. A very bad mistake! The burger of the day was inedible. The vegetarian cheese tart special (+4 Euros) turn out to be a pizza.
Otherwise the hotel provides a convenient overnight stop.

Partner

8/10

Excellent

08 Aug 2019

Jacques

Pleasant stay but difficult to locate.
Service was slow but food was very good.

Partner

10/10

Exceptional

30 Jul 2019

M C

Great for a stay before early ferry.

Stayed here several times which enables you to catch the early morning ferry. Very pleasant staff and nice greeting from reception easy check in. Comfortable room clean and nice shower with plenty of hot water. Will stay again. Highly recommended.

Partner

6/10

Pleasant

18 Jul 2019

Verified traveler

Very difficult to find, not well signposted to be seen when driving round commercial area looking for it. Menu choice not as good as in the past. Towel supply & coffe/ tea quantities much more meagre, no fresh milk.

Leisure Partner

6/10

Pleasant

03 Jul 2019

Verified traveler

Comfortable bed. Pillows not big enough

Room clean but a bit worn. Toilet cistern running all the time but as we checked in after 10pm not able to get it fixed

This hotel is an ideal overnight stop after coming off the afternoon ferry from Portsmouth

Leisure Partner

6/10

Pleasant

01 Jul 2019

Verified traveler

Excellent location for ferry. Room and facilities very clean but bed rather hard . Adequate for overnight stop for ferry. Service in restaurant very poor food average . Buffet selection not as good in the past

Leisure Family

6/10

Pleasant

01 Jul 2019

Anthony

A good nights sleep, surprisingly quiet.

Room was fine with comfortable, large bed, air con, etc. Decor was tired, air freshener on the floor, open, duct cover off and on the floor and extract fan cover missing altogether, all in the bathroom.

Partner

8/10

Excellent

28 Jun 2019

Verified traveler

The hotel is in a quiet situation perfect for the port only ten minutes drive.

Leisure Partner

8/10

Excellent

06 May 2019

Verified traveler

Perfect for overnight stay after taking ferry from uk

Leisure

8/10

Excellent

06 Feb 2019

Stephen

All ok but very bad parking

Family

8/10

Excellent

05 Nov 2018

Paul

Great hotel for local break

Stayed at hotel several times. Always been good. One thing noticed was the owners have installed an extra large bed, one side great for comfort down side only had about 20cm to get down side of bed. Overall though still great for one night stay.

Partner

8/10

Excellent

02 Nov 2018

Richard

Cheap overnight stay

Room was small and basic, but beds were comfy, and it was clean. The room was quiet ,easy parking.
Good value for what you pay.
Handy for both ferry and peripherique.

Partner

6/10

Pleasant

16 Sep 2018

Elizabeth

Musty rooms!

Rather disappointed either the hotel after my stays in other Campaniles. The hotel needs an overhall and upgrading. Rooms dingy and smelt musty. Booked twin room, but not much room for 2, so my son had to book another room for himself! Did not sample the dining on offer. Rooms not noisy, so restful sleep. Attention needs to be paid to the uneven pathways, someone will have an accident!

Family

8/10

Excellent

12 Aug 2018

me

Pleasant hotel

Agood base for exploring the area. Shopping centre on the site.
Recommend Flunch in the centre for good valve meals.

8/10

Excellent

08 Aug 2018

Sally

Bon

Partner

8/10

Excellent

20 Jul 2018

Verified traveler

Excellent location

Excellent quiet location travelling from Ouistreham Port.

6/10

Pleasant

25 Jun 2018

isambardcat

Convenient hotel for ferry passengers

We arrived from late ferry and the room was ready. We had a good breakfast and left.

8/10

Excellent

07 Jun 2018

Verified traveler

Ferry delayed but assured of reception on late arrival

8/10

Excellent

30 May 2018

Verified traveler

near to the ferry

this is a budget hotel, near to the ferry port, but far enough away to avoid problems with refugees. our room was very small, but clean. dinner was good and the staff very helpful. I would recommend the hotel for an overnight stay.

8/10

Excellent

04 Apr 2018

Carol

Nice Hotel; close to port at Ouisterham.

We travel regularly to France and always try to use this Hotel so would thoroughly recommend this for overnight stays on way to and from France.

10/10

Exceptional

27 Mar 2018

Martin

Good stop over before you hit the autoroute.

Stayed here on a previous occasion well situated for a 1 night stay after leaving the late ferry into Ouisterham. Easy to find and close enough to Caen and the auto routes. Friendly helpful welcome from reception staff room more than adequate. Warm and clean good bathroom facilities. Breakfast the next morning very pleasant. Highly recommended.

Partner

10/10

Exceptional

18 Mar 2018

Les

Clean rooms, comfortable bed and a manned reception when we arrived at 10.30 pm. Will definitely use again

Family

8/10

Excellent

06 Mar 2018

Paul

Ideal hotel for stopover/short break

Excellent value for money, great WiFi, tea/coffee making facilities, clean and warm

Partner

4/10

Poor

23 Dec 2017

Verified traveler

Tired

Tired, needs updating.

Partner

8/10

Excellent

07 Dec 2017

Verified traveler

Reasonably good food in the restaurant.
Rooms basic but adequate for cost.
Be nice if they had BBC or CNN news on the TV

Partner

6/10

Pleasant

16 Oct 2017

Verified traveler

Only stayed one night. Drab motel, adequate but not inspiring. Noisy bathroom extractor kept us awake at night.

Partner

6/10

Pleasant

21 Sep 2017

Verified traveler

It does the job for one night close to the ferry

Rather tired decor but clean. We needed two rooms and a cot in one and staff were excellent in giving us rooms together and the cot was excellent. The restaurant is ok and useful to have if you are tired after a journey and do not want to go elsewhere. Despite it being close to big roads and a retail centre it was quite and seemed secore.

8/10

Excellent

08 Sep 2017

Michael

Comfortable

A well placed convenient and pleasant hotel

Family

8/10

Excellent

07 Aug 2017

Geoff

Fine for a one night stopover. Else room cramped.

We were only staying one night on our way to somewhere much further west, so we didn't really get to see the full range of facilities.

8/10

Excellent

18 Jun 2017

Paul

Good for overnight stay

Great for an overnight stay after getting off the ferry, staff very friendly & helpful

Partner

2/10

Poor

16 Jun 2017

Michael

Horrible

Do not take the photographs on this Campanile site as to the one you will get. I remember it well, using Campanile, almost 30 years ago and the standard of fitments, beds etc were on the same par as the one I have just stayed at. It is certainly NOT what they advertise on this site. Don't have room 9 if this is available to you! Where do I start. Hot evening a/c unit directly above bed, directional control not working there directed onto head. Other pictures show a/c not over bed!. Quarter bath, okay for some, but shower rail hanging off. BATHEROOM HEAT WILL NOT TURN OFF IF YOU PRESS WRONG BUTTON IN DARKNESS. Note says, tap once for x mins, 2 for x mins and so on so 30 mins later sill belching out heat on a warm night. Premium bedding - no way, blackout curtains, no way, even electric shutters let in light. Iam a member of the Louvre Group Pass for You, this hotel is letting down the group commitment to a fair price for a fair deal. I have also stayed in Campanile properties in the Rouen area none have been as bad as this, the eastern area of Rouen has a Campanile and Kyriad Mont Saint Aignan and exceptionally better than what I have just witnessed. Why is there such a difference. Taken from hotel details Le Restaurant – This restaurant specialises in French cuisine and only serves breakfast!!! No quite sure of this, if it is so why advertise a restaurant and not just B&B, helps a lot of know this.

8/10

Excellent

04 Jun 2017

Patricia

Good for overnight stop

We took an afternoon ferry from Portsmouth arriving in Ouistreham late evening so needed an overnight stay before driving south. The Hotel Campanile fit the bill perfectly. It is a short drive from Ouistreham, easy to find and fairly comfortable with all you need for a quick stopover. The room was fairly basic but clean and remarkably good value.

Partner

2/10

Poor

21 Apr 2017

Verified traveler

the food was excellent but the room was shabby and we got no sleep due to the extractor fan in the bathroom making a dreadful rattling noise non stop all night !!!

4/10

Poor

27 Feb 2017

Roy

Hotel in need of serious refurbishment.

Room not particularly clean with rubbish under the bed, shower head sprayed all over the bathroom soaking everything..Food in the restaurant was mediocre at best, and not improved from last time when we had a reduction for grisly steaks. The car park spacing is inadequate for medium to large cars, and is not helped by the fact that this establishment allows large commercial vehicles to use this facility. We were seriously blocked in by a van that must have been at least 30 feet long, and struggled to manouver out of the car park in time for our ferry. We complained about both the shower and the large van (in fact the receptionist watch us struggle to get out and made no attempt to find out who the van belonged to) but the complaints were just met with a shrug of the shoulders. The whole site is starting to look very tired and dated, and is in urgent need of a complete facelift. We would not stay here again.

Partner

8/10

Excellent

15 Dec 2016

Verified traveler

Qqxonvenient for the ferty

Arrived 10-15pm friendly receptionist, car park full we did not know that there was extra parking down the road , so parked opposite hotel. NIce breakfast it suited our needs

8/10

Excellent

14 Dec 2016

Verified traveler

A clean and convenient hotell

This hotel is great for a one night stopover for a shopping trip . You can rely on the standard of the room and facilities. It is not really suitable for a long stay

Family

8/10

Excellent

13 Nov 2016

Keith

Convenient and ideally located

We have used this hotel many times and it always meets our needs. Well located and very convenient. Check in was very good.

Partner

8/10

Excellent

03 Oct 2016

frequent travel

Convenient for a stop over on way to ferry

It's what you expect from a Campanile, small and basic rooms with a comfortable bed and easy parking. Friendly staff helped and the location near a hypermarket and the road to the ferry is great.

6/10

Pleasant

27 Sep 2016

Verified traveler

convenient

ideal stop over for the ferry.

Family

4/10

Poor

29 Aug 2016

Irene

Convenient hotel for port of Ouistreham

The room was clean and comfortable and convenient for the port of Ouistreham, however the food in the restaurant was not up to the standard we have had in the past. I have coeliac disease and the food I was offered was appalling! I was offered a chicken Fricassee with five pieces of chicken( each the size of my thumb nail) and one piece was inedible! I was only able to have one dessert- fruit salad. We paid as much for this meal as we had paid for ,ears throughout our holiday, with the standard being much higher. My husband's meal was also of a low standard.

10/10

Exceptional

29 Aug 2016

leslie

4 geordies on a break

1 night stay before ferry ack to Portsmouth. Clean, good service, room was quiet...good value! Despite big shopping area nearby there was limited choice for eating late on a saturday night...the only disappointment.

Family

8/10

Excellent

20 Aug 2016

Michael

Close to ferry port

Nice comfortable hotel ideal for 1 night

Partner

8/10

Excellent

10 Aug 2016

Verified traveler

Comfortable and clean hotel close to the ferry

Good affordable hotel close to the ferry terminal. Staff very helpful and friendly

6/10

Pleasant

29 Jul 2016

Jan

Check-in late at night was extremely difficult because although we had notified the hotel about the two-hour ferry delay, we did not fully understand the explanation provided during our telephone call for how to gain access to our room. Fortunately another visitor had used the system before and showed us what to do.

6/10

Pleasant

06 Jun 2016

Michael

Used this hotel for overnight stay to break up our journey, for the Ferry crossing

Family

8/10

Excellent

24 May 2016

Hotrocks

Hotel convenient for the ferry to Portsmouth.

We chose this as we'd stayed at a Campanile in Liverpool and liked their package.

8/10

Excellent

11 Mar 2016

Verified traveler

Uk. Return

Basic but good

8/10

Excellent

27 Jan 2016

Ron

Perfect for the Caen ferry to UK

Excellent value for money with hot bath and starched linen, just don't expect 5 star. would stay again

8/10

Excellent

18 Dec 2015

Verified traveler

shopping stopover

this hotel is great for a one night stopover if on an onward journey or on Christmas shopping trip like us. It is not one for a long stay

Family

6/10

Pleasant

18 Nov 2015

amy

Convenient hotel for port and hypermarket

Standard chain hotel, tucked away in quiet location. Only 15 mins on direct road from Ouistreham port and a short walk from the hypermarket and other shops. . Has restaurant serving good food at dinner and breakfast.

Room as expected, clean and everything needed.

Ideal for visiting Caen or a stop over for the port.

8/10

Excellent

13 Nov 2015

Linda

Good for stopover

Basic, economy hotel but clean and comfortable.

Partner

8/10

Excellent

17 Aug 2015

Verified traveler

Good value overnight stop

Just what I expect from Campanile - basic, effective and good value. Could be tricky to find if you don't know the area. It is on a Centre Commercial which you pass on the main oad from Ouistraham to Caen.

6/10

Pleasant

07 Aug 2015

Nigel

Ideal for getting off the Portsmouth - Caen ferry

Perfectly adequate accommodation for .local visits to Caen and Normandy beaches

8/10

Excellent

06 Aug 2015

Paul

Overnight in Caen.

Overnight stay, arriving at 11pm we had difficulty finding the hotel. The location of the hotel meant there was road noise in the night, and the security/courtesy light repeatedly went off and on all night. However, the location of the hotel meant we were really close to the main road so much easier the following morning. Polite and efficient staff, and an excellent breakfast.

Partner

8/10

Excellent

10 Jun 2015

Regular visitor

Convenient overnight stay before or after ferry.

Close to main Caen - Ouistreham road and adjacent to Auchan hypermarket. Clean, basic, motel-style accommodation with en-suite facilities and aircon. Friendly, helpful staff. Restaurant on site. What more could you need?

6/10

Pleasant

10 Jun 2015

Robert

Budget One night stopover

We were very late arriving but the desk stayed open. Quiet position but rooms are very hot. Tea and coffee supplied and service staff very helpful.

Partner

10/10

Exceptional

13 May 2015

Colin

A good base for the D-Day beaches

The hotel staff were very helpful and responsive. We had breakfast on both morning which was plentiful. One evening we had dinner. The range of options was good enabling all of our party to select a taste meal. Several of us had the all you could eat starter and deserts.

The hotel is situated with very good access to all the D-Day beaches.

Family

8/10

Excellent

06 May 2015

Verified traveler

Big bed

A bath not a shower. Queen bed. Restaurant on site. Ten minutes from the ferry. All you need. And a real person on reception not a code number.

8/10

Excellent

22 Mar 2015

Brendenn

Cheap and cheerful

Hotel was what we expected good value for money, nice quiet room, staff were very pleasant and helpful. Would stay again if in the area.

Partner

8/10

Excellent

01 Jan 2015

ahsan

Going home

Stayed at the hotel to catch our ferry back to UK in the morning.
Very easy access from the hotel to the ferry port excellent value for the money and a nice place to eat

Family

8/10

Excellent

30 Dec 2014

Verified traveler

Ferry Traveller

Good basic accommodation. Would use again.

Partner

6/10

Pleasant

07 Nov 2014

paul

hotel neat to ferry port

It is convenient for a nights stay before catching the early morning ferry. Very basic but clean and comfortable. Restaurant was okay and food was good, not a great choice of food, but what we had was okay
Our only critism was that the signage to the ferry port around the hotel was a bit confusing and we drove round in circles before finding the right road.

10/10

Exceptional

26 Oct 2014

Verified traveler

Close to port and shops

We stayed here for a one night stopover on route to the port the room was spotless comfortable and the staff were fantastic. The supermarket and other shops were very close to the hotel along with restaurants. We ate at the Hotel the food and service were excellent. I was impressed to find tea and coffee in the room.

2/10

Poor

03 Sep 2014

Verified traveler

What a Joke

This would have to be the hotel nightmare story. Grotty Grotty Grotty

4/10

Poor

21 Aug 2014

3 star family

ntoo small for a couple with a child put up bed

Rooms are American Motel style and rather tired. This is 2 star not 3 star and the rooms are very small. With the child\"s bed up we could either open the front door or enter the bathroom but not both. Close to ferry and restaurant quite acceptable. OK for overnight.

8/10

Excellent

19 Aug 2014

Mandy

Perfect for overnight stay before catching ferry

Nice evening meal in the restaurant, pleasant staff. Great place for the weary traveller to rest before getting the morning Ferry back to England.

6/10

Pleasant

15 Aug 2014

mark

Rooms are dated, beds uncomfortable

This hotel could do with an upgrade, menu could be expanded a little bit, staff were very good,

8/10

Excellent

14 Aug 2014

Verified traveler

Good overnight stop

Basic hotel, very small rooms, however great for a overnight stay close to car ferry

8/10

Excellent

29 Jul 2014

Canadian

Helpful hotel staff

Our flight was late & our expected arrival time at the hotel was past midnight when there was no night desk service but fortunately we phoned ahead & the hotel clerk said he'd leave our room open & we were so happy to have a place at 2 am; a good place for an overnight stay on our way to Bayeux!

8/10

Excellent

20 Mar 2014

Traveller

Good Stay

A typical campanile, needs updating but a good place to stay.

10/10

Exceptional

30 Jan 2014

Sabrina Birdoener

Great and helpful staff

6/10

Pleasant

26 Nov 2013

Transit

Sound Hotel

Typique Campanile. Needs the rooms updating.

8/10

Excellent

07 Sep 2013

MH

Good for ferry

Quite a small room for two adults and a child - effectively this is an American-style motel and so it is best for very short stays, particularly if you are on an early ferry out of Caen. There are a number of hotels in the area though so if you are looking for comfort you might want to shop around a bit. There is a restaurant on site which is in France so the quality isn't bad but wasn't somewhere I would recommend going for dinner! It was just close by.

6/10

Pleasant

20 Aug 2013

Garonners

Stayed here three times now. Always clean, tidy, and quiet. A stones throw from a couple of decent places to eat. Located in a retail / business park, but convenient for through routes from Saumur.

8/10

Excellent

18 Aug 2013

Verified traveler

Convenient location for D-Day area visits

Very small room, especially with the roll-away bed in use. Quiet, convenient location for D-Day area visits. Two shopping areas and fast food close by, including a large mall with a supermarket. Restaurant conveniently on site, although we did not use it due to our travel schedule.

Family

6/10

Pleasant

26 Jul 2013

Francophile

Expensive

Although rated 3-star this hotel should really be 2-star and is overpriced for what is basic accommodation. I have stayed on several occasions simply because it is conveniently located for the cross-Chanel ferries and after the first visit, when I found it difficult to locate, I now am familiar with the route. Despite requesting a ground floor room on every occasion when booking I am usually allocated a first floor room.

6/10

Pleasant

06 Jul 2013

Verified traveler

No frills, cheap stopover.

Conveniently located and reasonably priced hotel that provides a basic overnight rest stop and little else. Bedrooms are in a separate block from the reception and dining room ie motel format. Breakfast is a cold buffet at around 8 euro.

6/10

Pleasant

25 Jun 2013

Graham

No more than an overnight stay!

Hotel is very basic. Room uninspiring. Breakfast ok but check out was difficult as receptionist was dealing with an issue and everybody else waiting to check out was ignored.

8/10

Excellent

10 Jun 2013

Verified traveler

close to all the WWII sites

Didn't spend much time in room. It was clean and the location was perfect for what we were doing.

8/10

Excellent

19 May 2013

Stan

This was a nice place, relatively easy to find, with a very friendly staff. The door locks are a bit tricky, but the room was pleasant and the bed comfortable. There is not much to do in the immediate area, so this is a good place to stay if you are planning to be heading to other sights/activities.

Family

8/10

Excellent

31 Mar 2013

Verified traveler

A Little Gem

Great great value. Restaurant on site, unlimited wi-fi.

Comfortable bed, wood floors, powerful shower.

I enjoyed my stay here very much and we booked four rooms and stayed here for 2 nights.

6/10

Pleasant

11 Mar 2013

DP

Well placed for trips to Normandy beaches

Next to a shopping centre with a very useful Carrefour. Motel style accommodation with comfy bed and tea/coffee in the room.

8/10

Excellent

17 Dec 2012

Verified traveler

Nice for a one night stay

Not much to complain about here. Staff were very helpful and spoke english well, supermarket across the road, plenty of free parking. Internet was wifi and worked well. Shower and bed were fine. Would stay again.

Family

6/10

Pleasant

04 Nov 2012

family traveler

if thinking about the price, it is reasonable but,

Since it is affordable hotel, it would be reasonable. but A tiny space to stay three person in one room and I was disappointed of flexibility about my room allocation request because next my room looks like empty and of poor amenities. My expectation might be higher.

Family