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Novotel Caen Cote De Nacre

Caen · France

Rue de la Délivrande, 155View location

8.8/10Excellent446 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Location6.8/106.8
Neighborhood7.2/107.2
Amenities8.4/108.4
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel Caen Cote De Nacre

The 4-star Novotel de Caen Côte de Nacre hotel is located close to Caen city center and the Mémorial, between Paris and Mont-Saint-Michel. The hotel has 126 rooms, a restaurant, bar and garden with heated swimming pool, as well as 6 meeting rooms.

The hotel is located 10 minutes from the train station and the airport and 15 minutes from the beach. The hotel is perfect both for business trips and for a weekend in Normandy as a couple or family. The hotel offers high-speed WIFI and a free car park.

Read more about this hotelShow less

With a stay at Novotel Caen Cote De Nacre in Caen (Lebisey), you'll be within a 10-minute walk of Caen University Hospital and University of Caen Normandy. This hotel is 1.1 mi (1.8 km) from Caen Castle and 1.1 mi (1.8 km) from Faculty of Pharmaceutical Sciences of Caen.

Make yourself at home in one of the 126 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Caen? This hotel has 1851 square feet (172 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from April to October.
    • Pool access available from 10:00 AM to 8:00 PM.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 8 to 16.50 per person
    • Pet fee: EUR 13.40 per pet, per night
    • Service animals are exempt from fees
    • Late check-out fee: EUR 25 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Caen University Hospital 0.5 km / 0.3 mi
University of Caen Normandy 0.7 km / 0.5 mi
Faculty of Pharmaceutical Sciences of Caen 1.4 km / 0.9 mi
Caen Castle 1.9 km / 1.2 mi
Caen Botanical Garden 2 km / 1.2 mi
Caen Museum of Fine Arts 2 km / 1.2 mi
Salle de l'Echiquier 2 km / 1.3 mi
Abbey of Sainte-Trinité 2 km / 1.3 mi
Saint-Georges Church 2 km / 1.3 mi
Church of St. Pierre 2.1 km / 1.3 mi
Normandy Museum 2.1 km / 1.3 mi
Maison des Quatrans 2.1 km / 1.3 mi
Port de plaisance de Caen 2.4 km / 1.5 mi
Saint-Jean Church 2.6 km / 1.6 mi
Caen Memorial 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 126
  • Number of floors (main building): 2
  • Accessible rooms: 4
  • hotel
  • EC
  • MasterCard
  • Beach
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 39 more facilities & services
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Luggage room
  • Clothes dryer
  • Library
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room
  • Photocopier
  • Audio-visual equipment rental
  • Fax
  • Sun loungers
  • Children playground
  • Kids’ clubExtra charge
  • TV lounge
  • Game roomExtra charge
  • Green Key (FEE)
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Table tennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE CLASSIC DOUBLE BEDTRIPLE • CLASSIC DOUBLE BEDTPL.AS-DB

    Photos are not available for this room type.

    Novotel Caen Cote De Nacre

    TRIPLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Novotel Caen Cote De Nacre

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Novotel Caen Cote De Nacre

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 24 m²DBL.SU-1
    DOUBLE SUPERIORPhoto unavailable3 photos

    Novotel Caen Cote De Nacre

    DOUBLE SUPERIOR

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Room amenities

    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE QUEEN BEDDouble or Twin • EXECUTIVE QUEEN BEDDBT.EJ-QN

    Photos are not available for this room type.

    Novotel Caen Cote De Nacre

    Double or Twin EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Novotel Caen Cote De Nacre

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BED • 1 Bedroom • 24 m²DBL.AS-DB
    DOUBLE CLASSIC DOUBLE BEDPhoto unavailable2 photos

    Novotel Caen Cote De Nacre

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Room amenities

    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Novotel Caen Cote De Nacre

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Novotel Caen Cote De Nacre

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSIC • 1 Bedroom • 24 m²DBL.AS-1
    DOUBLE CLASSICPhoto unavailable2 photos

    Novotel Caen Cote De Nacre

    DOUBLE CLASSIC

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-1

    Room amenities

    • Shower
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 24 m²TWN.AS
    TWIN CLASSICPhoto unavailable3 photos

    Novotel Caen Cote De Nacre

    TWIN CLASSIC

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Room amenities

    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Novotel Caen Cote De Nacre

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Novotel Caen Cote De Nacre

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    Novotel Caen Cote De Nacre

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Novotel Caen Cote De Nacre

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Novotel Caen Cote De Nacre

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Novotel Caen Cote De Nacre

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Novotel Caen Cote De Nacre

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 24 m²DBL.DB-SU
    DOUBLE SUPERIOR WITH DOUBLE BEDPhoto unavailable2 photos

    Novotel Caen Cote De Nacre

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Room amenities

    • Shower
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

    Photos are not available for this room type.

    Novotel Caen Cote De Nacre

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Novotel Caen Cote De Nacre

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel Caen Cote De Nacre

8.8
Excellent
446 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
6.8 /10
Neighborhood
7.2 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
01 Aug 2026
Hugo
Helpful staff, clean, decent bar but very old building, no A/C and no USB charging ports.
10/10
Exceptional
17 Jul 2026
Mario
Easy going hotel in Caen. Very helpful and accommodating staff, nice breakfast. Caen city center 5min drive away. Good \"base\" to visit and cover the D-Day beaches and key landmarks. Caen is also worth a tournée.
Family_with_children
10/10
Exceptional
04 Jul 2026
Garry
Brilliant service fantastic room which was spotless.staff couldn’t do enough
Partner
8/10
Excellent
30 Jun 2026
WILLIAM
The property overall has a child friendly lobby. The breakfast is decent. The room size was okay. The only issue is the cleaning crew was not diligent to make sure that the hand soap dispenser is out. As well, I noticed that they do not clean the floor of the toilet room, which was separated from the bathroom.
Family_with_children
10/10
Exceptional
31 May 2026
Mary
Lovely hotel. Great for a city stop
8/10
Excellent
23 May 2026
Jeffrey
We enjoyed our stay!
Partner
10/10
Exceptional
23 Mar 2026
Gareth
Clean room, every single member of staff were brilliant, nothing is too much trouble, always smiling and very welcoming. Couldn't be better.
Partner
8/10
Excellent
09 Feb 2026
Simon
Excellent stay very comfortable clean and friendly service
Partner
10/10
Exceptional
30 Dec 2025
Simon
Excellent room; spacious, good shower. Breakfast really top quality. Had everything you could wish for
Partner
10/10
Exceptional
27 Sep 2025
Peter
Excellent staff in restaurant/bar. Spoke better English than our French, and very helpful.
Leisure Partner
10/10
Exceptional
01 Sep 2025
Jenny
All of the staff were so friendly and helpful. Great breakfast with gluten free options ( rare for france!) secure car park 20 mins from ferry port and 10 mins into town via tram. Good size rooms with fridge incredibly helpful stop off en route home . Definitely recommend
Family_with_children
8/10
Excellent
06 Aug 2025
Verified traveler

Good overall

Nice hotel convenient to city and area


Breakfast wasn’t great for the cost of the hotel…basic

Also very slow at sorting the deposit and putting it back in my account 3 days and still waiting!
Friends_and_family Family
10/10
Exceptional
06 Jul 2025
Charlotte
Location ideal, had a
8/10
Excellent
16 Jun 2025
Jack
Stag were ok. Rooms were ok but the food was not too nice I think I had food poisoning from the spare ribs. Was sick and on the loo all the next day
Friends_and_family Family
10/10
Exceptional
07 Jun 2025
Lorena
Very nice staff and rooms were clean and comfortable. Dining options were nice and area was very safe.
Friends_and_family Family
6/10
Pleasant
23 Feb 2025
André

Hotel for business

I stayed one night with my family, the room was quite small for four people, the bed were prepared only for two people, no sheets and towels for all.
Breakfast reasonable.
Friends_and_family Family
8/10
Excellent
08 Jan 2025
Eric
Good place for the family.
Leisure Family_with_children
8/10
Excellent
08 Sep 2024
Verified traveler

Good car parking

One night. In Caen to see war history and ancient history
Pouring with rain when we arrived so we had to completely change our plans.
Room ok
Dinner for me was terrible. No care taken in the care and presentation Steak very tough! service ruthless manner

Breakfast much better
Partner
6/10
Pleasant
07 Sep 2024
Tim
This hotel is a basic minimalist! Rooms had no Coffee, drawers, not even a picture on the walls. Very basic menu and without a reservation you could not eat dinner in the restaurant. Very clean but not near any attractions.
Partner
10/10
Exceptional
06 Sep 2024
Jackie

Great Stay

A great location for our needs - straight off the ferry.
The hotel staff were all helpful and friendly.
A special mention to the bar manager who recommended one of his selected wines - it was superb!
Friends_and_family Family
10/10
Exceptional
26 Aug 2024
Joanna
Great overnight stay prior to getting the ferry, staff friendly and helpful. Nice outside pool and sun loungers in garden area, with small football/tennis nets. We didn’t eat here due to visiting Ouistreham and leaving too early in the morning.
Clean and comfortable with a nice modern feel.
Friends_and_family Family
10/10
Exceptional
06 Aug 2024
Paul
Easy to find. Relaxed. Will visit again
Leisure Partner
10/10
Exceptional
22 Jul 2024
Verified traveler

Comfortable stay

Very comfortable with a friendly welcome on arrival. Nice restaurant which was a little slow but worth the wait. Well signposted and plenty of parking.
Partner
10/10
Exceptional
12 Jul 2024
Fion
Excellent hotel
6/10
Pleasant
03 Jul 2024
Karin
Problem with the air conditioner
Friends_and_family Family
10/10
Exceptional
16 Oct 2023
Gary
Very nice
Leisure Partner
8/10
Excellent
03 Oct 2023
RACHEL

Trip to Normandi

Super clean
Comfortable
Great for travelers with cars
Service at reception can and should be improved
Friends_and_family Friends
6/10
Pleasant
18 Aug 2023
Dianne

Okay hotel BUT restaurant was not good

Check in was good and front desk made reservations for dinner during check-in. When we arrived for dinner we were not acknowledged for 15 minutes and then seated. The dinner was a buffet and there was not a line. No one came to take our drink order or to explain how the buffet choices could be made. We served ourselves and then went to find someone to bring us water to drink. Food was cold and not tasteful. We left. No one came to our table this visit. The restaurant employees were rude and the food was less than mediocre.
Partner
10/10
Exceptional
27 Jul 2022
Sara

Best hotel I have been in..

I don’t normally write reviews however this hotel was the nicest hotel I have stayed in. The walls looked freshly painted in the room and it was very clean everywhere else. The breakfast had a great variety and was loved by the whole family. The pool was so clean. The guy was out cleaning it every morning. Everywhere in the hotel was looked after from what we saw. The staff were lovely and happy to help. Would 100% recommend staying at this hotel.
Friends_and_family Family
8/10
Excellent
26 Jul 2022
Arturo
All good but the internet in my room was weak
6/10
Pleasant
20 Jul 2022
Kourosh
The room was advertized with air condition. It didn't have any air what so ever.It was hot and the room was on the first floor, noisy environment prevented me from leaving the window open. Also no separte sheets but only one quelt. Had to suffer the whole night, I was able to sleep for only couple of hours waking up by sweat.
Leisure Family
8/10
Excellent
21 Oct 2021
Ronald
Hotel and staff were great but, the parking is a problem.
Leisure Friends
8/10
Excellent
17 Aug 2021
Stephan

Great hotel away from busier city of Caen

Great and modern hotel with all amenities. Very friendly staff, spacious and clean room with big screen TV. Great shower with lots of pressure. Very good breakfast with lots of variety. Nice pool (did not have time to use it). Free parking onsite.
Partner
6/10
Pleasant
02 Jun 2021
Mudit

This needs refurbishment

This hotel needs a change in carpet, rooms everything.
Business
10/10
Exceptional
31 Dec 2020
Verified traveler
Had to spend the one night in Caen, near the Ouistreham harbour as to catch an early ferry to the U.K.
Friends_and_family Family
8/10
Excellent
16 Aug 2020
Dragan

Kind staff, building needs attention

This is the old version of Novotel, not comparable with the newer hotels of this chain (compare this one with the one in Reims, for example, or in Ghent). The pool is very small, so not very safe for social distancing (nobody is controlling the number of people swimming, which is in theory limited to 15). The staff, however, is very good, very kind and professional.
Friends_and_family Family
8/10
Excellent
08 Aug 2020
Nithiy
Easy access from the road network, heated swimming pool, good breakfast options.
Leisure Family_with_children
10/10
Exceptional
01 Aug 2020
Verified traveler
Clean and fresh. Pool too small and very busy. Good aircon, nice shower.
10/10
Exceptional
19 Jul 2020
Carlos
Very friendly staff. Excellent srvice and I formation. Felt safe with hotel’s health and safety plan
Leisure Family
6/10
Pleasant
14 Oct 2019
SteveD.
The hotel was too expensive for what it offers with €180 per night including breakfast- rooms are very asphyxiating being very small for a family of four. Rooms were clean but not the restaurant-over three days I noticed insanitary practices such as dirty plates - glasses and the worst of all seeing restaurant staff coughing in the hands right before serving utensils and food to customers- front desk staff were excellent in many ways-for example I called in the middle of the night requesting they adjust the centrally controller air conditioning in the room-the issue was resolved immediately.
Leisure Family_with_children
10/10
Exceptional
14 Aug 2019
Ed
family friendly, very nice people, facilities new and clean, and superb breakfast
Leisure Family
4/10
Poor
12 Aug 2019
Verified traveler
I was upset, because I booked a room for three people. When I arrived they only had one for 2. Our aunt had to book her own room just to sleep
Leisure Family
8/10
Excellent
07 Aug 2019
Verified traveler
24 hour friendly reception. Good shower. Sofa bef splits into two.
8/10
Excellent
05 Aug 2019
Verified traveler
Nice quiet swimming pool for the kids to enjoy. Breakfast was good with many options. English speaking staff.
Leisure Family
10/10
Exceptional
04 Aug 2019
Verified traveler
Perfect stop post or before ferry, staff are so helpful and the place is very child friendly and so perfect for families.
Leisure Family
8/10
Excellent
10 Jul 2019
Verified traveler
The swimming pool and the room. There were enough loungers around the pool area and the water was warm and inviting
Leisure Partner
6/10
Pleasant
29 Jun 2019
Verified traveler
Staff at breakfast were not nice or pleasant at all, a smile wouldn’t have killed them, it was like they really didn’t like there job.
Leisure Family
10/10
Exceptional
17 Jun 2019
Verified traveler
Good hotel .Great base youre visiting the Normandy D Day sites.
Leisure Family_with_children
8/10
Excellent
04 Jun 2019
Verified traveler
The staff was friendly, the rooms were clean and the location was very good to be able to explore the surrounding area. The dinner at the hotel was not very good. Some items were good, some just ok, others mediocre.
Friends_and_family Family
10/10
Exceptional
01 Jun 2019
RICHARD

Buffet Breakfast.

A very good hotel and at a good price. It is what you expect from a Novotel Hotel i.e. clean with good service. The buffet breakfast is superb with enough choices of food to satisfy even the hungriest person!
Family
10/10
Exceptional
25 Feb 2019
Verified traveler
Lovely, clean and modern hotel. The facilities were excellent in the hotel and lots to do within a short walk/drive. The staff were very welcoming and the price was good. We had breakfast and an evening meal and the food was very good quality. Overall excellent.
Leisure Family_with_children
10/10
Exceptional
22 Feb 2019
Ian

Nice hotel with good access to Normandy

Hotel were very friendly and helpful. Stayed 3 nights in order to travel around Normandy. Location is very central for the Beaches, Rouen and Mt. St.Michel. Nearby is a petrol station, Carrefour and a couple of average restaurants. Food in the hotel was better and it does have a pool which I am sure would be great in the summer.
Family
8/10
Excellent
26 Dec 2018
Verified traveler
Very friendly staff .All around good value . Novatel is always a safe bet
Leisure Family_with_children
10/10
Exceptional
22 Dec 2018
Verified traveler
The bathroom and toilet were not that clean on arrival. Everything else was lovely. Great location for my purpose of visit.
8/10
Excellent
18 Nov 2018
Verified traveler

Adequate but service needs a little improvement

Average hotel. Cleanliness and check-in were negatives. It appeared the toiletries were from the person before (at least one item half-full). Room that was initially given was one size smaller than booked so had to go back down to change. Breakfast service was excellent, breakfast offerings were average.
Family
8/10
Excellent
10 Sep 2018
Manuel
The hotel did it work. We used to visit multiple towns around caen and was ok. The location within caen can be difficult if you don't have a car.
8/10
Excellent
09 Sep 2018
Martin
Nice and clean hotel with enough amenities and would rate it as a 3 stars - bed was comfortable and had a very nice and powerful shower. Toilets on par with French tradition (small) but adequate.
6/10
Pleasant
02 Sep 2018
brett

Okay hotel, good for a night

Okay hotel, very clean and updated entrance and ground floor but rooms could do with a bit of attention. Shower drain was a bit slow so we each had to pause showering so it didn’t flood.
8/10
Excellent
01 Sep 2018
Verified traveler
Kids loved the outdoor pool and a good evening meal - excellent location for the early morning ferry from Caen
8/10
Excellent
31 Aug 2018
adrian

A day early for the ferry

Had to book in to the hotel and as we had made better time that expected. Booking was easy, relatively cheap and the welcome was warm and professional. Room was great and very comfy. Massive tv, perhaps a little too big. Overall a very pleasant stay for its purpose
10/10
Exceptional
28 Aug 2018
Hannah

Great hotel

Great hotel near the ferry port, lovely and comfortable room with excellent staff. Also very clean except for a couple of hairs on the bathroom tiles.
8/10
Excellent
27 Aug 2018
Anita

Lovely stay, hard to find

Lovely hotel but postcode on booking led us to wrong part of town that was all closed due to roadworks, but luckily SatNav had local hotels listed so we found it that way. Check-in was from 12pm & we arrived at 2pm ish only to find that the room wasn't ready yet, but given free drink at bar whilst we waited. Restaurant menu quite limited for the unrefined palate - only a couple of simple meals. Other than that, no complaints. Lovely staff, amount of different food on offer for breakfast was amazing. Nice heated pool.
10/10
Exceptional
26 Aug 2018
John

Modern, clean, comfortable

Comfortable, modern, clean, friendly staff, great restaurant
Partner
10/10
Exceptional
26 Aug 2018
Verified traveler

Good hotel

Great hotel but they need to make it clear that breakfast isn't included. It's very expensive . No signs or information about there being a charge
Family
8/10
Excellent
23 Aug 2018
Sylvia

Clean, modern, safe hotel with very friendly staff

This Novotel is clean, modern, and safe with spacious rooms, lots of amenities, and very friendly staff. The lobby is bright, airy, and welcoming as are the bar and breakfast dining area. The drinks and food menu are adequate for a late drink or simple dinner, and the breakfast buffet also offers healthy food options. Ample parking and good connections to the main traffic arteries.
Partner
10/10
Exceptional
13 Aug 2018
Jeff

Convenience for the ferry

The room and the common parts areas were spotless. The staff were very helpful and pleasantem
10/10
Exceptional
12 Aug 2018
Mrs

Good for ferry port

Very convenient for an overnight stay before getting the early morning ferry from Caen back to Portsmouth
8/10
Excellent
04 Aug 2018
Pete

Clean hotel. Good facilities.

Easy check in and clean room waiting for us on arrival. Lovely pool for relaxing with grassy area and loungers. Easy to find. Good breakfast but felt choice was rather limited for food in the evening. Staff all friendly and helpful. Would use again.
8/10
Excellent
31 Jul 2018
Verified traveler
Everything was fine and staff were very kind. Did not give it perfect score bc the actual hotel was not perfect but pretty close :)
10/10
Exceptional
31 Jul 2018
Lester

Ideal for ferry

Spot on Hotel for a stop over before or after the Caen/Portsmouth ferry. Not much around but ideal for us. Staff very friendly, can't fault the rooms.
Family
10/10
Exceptional
30 Jul 2018
Lynda

Excellent stay over

I booked this hotel for a one night stay on the way to Cherbourg and the frrry back home to Ireland. We were very pleasantly surprised by the facilities (room and breakfast were excellent), although we had stayed at a Novotel at Poitiers in the past and should have known the hotel was going to be good going on this experience. Reception and restaurant staff were very pleasant and everything else was top rate.
10/10
Exceptional
30 Jul 2018
Scott

Great location and facilities, friendly staff.

Stayed with family during our travels to France. Great location about 15 minutes from ferry terminal.
Staff were all friendly and professional and spoke English when we were struggling with our French. Rooms were spotlessly clean, with comfortable beds and good showers we requested adjacent rooms and were accommodated.
Hotel bar was lovely, comfortable seating and well stocked.
Breakfast buffet was plentiful and varied and offered hot food, cold buffet, fresh bread and pasties as we as assorted hot and cold drinks.
Big plus was late check out which allowed us time to use hotels outdoor pool and seating area and showering before going on our travels. Would highly recommend hotel.
Family
6/10
Pleasant
29 Jul 2018
tc

Staff issues/general treatment

Staff ignored us at bar for 15 mins whilst they sat round a table talking to each other. They looked up several times and saw us waiting. I also asked whether the bar was actually open.

Additionally when we had dinner in the hotel it was near impossible to get any service. We ordered fine but after that we had to battle to get anyone’s attention. Further about an hour into our meal a coach party turned up for their booking and the organiser decided the best place to shout her instructions was right behind me, we were sat in the middle of the restaurant. I went to the nearest waitress and asked her to move the lady to a more appropriate place, I.e. reception and was totally ignored.

In our room we had a bottle of water and a note saying that it was free and if we needed anymore then they would be free also. However when we asked for additional waters the hotel charged us and refused to adhere to the note in our room.

Nice hotel and room but staff were awful.
10/10
Exceptional
30 Jun 2018
C

Clean, comfortable, friendly staff

Ample parking. Friendly staff. Room was clean, comfortable and modern. Restaurant served great food. Nice pool and outdoor area.
8/10
Excellent
11 Jun 2018
Verified traveler
Not much around in close vicinity. Restaurant was good. Overall a nice clean comfortable stay
Family
8/10
Excellent
23 May 2018
Ana Maria
The hotel was ok , but the restaurant awful , I asked for an omelette and instead of that I received crumble eggs and people at the kitchen was hurry in close as soon as possible so the lady that prepare this ugly omelletes didn’t care if the dish was good or not well done.....the rest of hotel good service and clean
Partner
10/10
Exceptional
21 May 2018
zuk

Very good hotel located outside the city

A very good hotel, located outside the city and allows easy trips to the area. We stayed at the hotel for two nights (a total of 12 people in five rooms) and enjoyed the hotel services, although there was no English item in the bar / restaurant.
Family
10/10
Exceptional
01 May 2018
Scott

Good choice

Was the perfect overnight stay on our way to the D Day beaches of Normandy.
Family
10/10
Exceptional
25 Apr 2018
Verified traveler

Simply Excellent

Nicely renovated rooms, very modern and clean design. Staff welcoming and efficient, overall very good!
8/10
Excellent
03 Apr 2018
adrianus
Lication not great but service fine. Restaurant mediocre.
Family
8/10
Excellent
17 Feb 2018
Fabien

Decent with what one would need

FRom the outside, it looks old and downtrodden. But the interior has been renovated. Rooms are nice and comfy. Not sure it competes with other four-star hotels I stayed at (this one is ****) or even some of the *** hotels. However front desk was quite welcoming. Restaurant staff was mostly going through the motions during breakfast. That service was quite average. For a **** one might expect a slightly better service. But for one night, it was good. Location is average but great for me as I had a meeting at the hospital right across from there. So, it worked out fine. Overall, a decent hotel, just about 5-10 minutes (at most) from the city center and less than 1/2 hour from the Normandy beaches. Pillows seemed to be appreciated by customers, but they do not work for me. Not great for optimal neck alignment.
10/10
Exceptional
03 Jan 2018
Rafael
Excellent service by hotel employees, excellent breakfast, free parking, children play area with games, above all Novotel service excellent!!!
6/10
Pleasant
31 Oct 2017
jim
It is listed as a four star, but has paper cups for coffee in the room.
It is clean but dated
10/10
Exceptional
30 Oct 2017
Kerry

Great Stay

Was not expecting much from the look of the outside - but inside was fab, really smart! Breakfast was very very good too.
8/10
Excellent
07 Oct 2017
Alan

Comfortable hotel and friendly staff

A comfortable modern hotel, does not look like much from the outside, but pleasing on the inside. Food was excellent, rooms were very comfortable and clean. A few good restaurants nearby.
10/10
Exceptional
05 Sep 2017
Verified traveler

close to ferry

Clean hotel close to ferry terminal with friendly staff
8/10
Excellent
04 Sep 2017
Verified traveler

Nice hotel, used for proximity to the port.

We had a family room, a double and 2 made up beds for the children aged 10 and 12. The room was clean and an excellent standard. The food in the restaurant was also lovely however the service was poor. They were very busy though! It's a shame as I would have given this hotel 5 out of 5 had it not been for our dinner experience. There is a pool but my daughter would not go in as it was freezing,
8/10
Excellent
03 Sep 2017
Jo

Convenient hotel

We stayed at the hotel for one night and were again very pleased with the quality for the price we paid. Helpful staff, clean room, good breakfast. We would use again. Good value
10/10
Exceptional
28 Aug 2017
Jane

Great stop over for the ferry

Fantastic hotel near to the Brittany Ferries port had everything a family needs. Lovely modern room with huge TV, tea and coffee plus bottled water, and wonderful drench shower. The breakfast was amazing and so worth the extra you pay for it. Swimming pool a huge bonus after a long hot drive from the south. Restaurant/bar is good although a little pricey.
Family
8/10
Excellent
26 Aug 2017
Oggi

Nicer on the inside than on the outside....

Stayed for a 3 night stopover to take a quick look at Normandy beaches, first sight of the hotel was not so good as it could do with a lick of paint... Inside it was very nice though.
10/10
Exceptional
20 Aug 2017
Hamisj

Perfect for an early morning ferry

This hotel has recently been updated in both the communal and private areas. It's always been clean and comfortable and this new update brings a welcome change of colour and adds atmosphere to the hotel. Great staff and a great position in Caen means you can dip into the centre for a bite to eat whilst also being well positioned for a 15 min run to the ferry port ( if you catch that early departure traffic is very light)
10/10
Exceptional
03 Aug 2017
Gary

Overnight stop.

Arrived at 10pm after a ferry journey to a very friendly welcone and gifts for our two children. Furnished with all the information required immediately.
The room was neat and clean and the beds were comfortable. The shower was excellent.
Absolutely superb breakfast the next day.
Excellent stopover, perfect before another day's travelling. Tbe staff very extremely friendly and helpful and the hotel is very family orientated.
10/10
Exceptional
03 Jul 2017
Tina

Nice basic reasonable hotel well located

The hotel seemed nicely renovated, good facilities, room was smallish & basic but to be expected with the price. Good location only 15/20 minutes walk to the town. Clean. Amazing breakfast. Very child friendly.
10/10
Exceptional
18 Jun 2017
large family

exactly what we needed!

From the room to breakfast, this hotel met all our needs
8/10
Excellent
03 Jun 2017
Verified traveler
Great hotel with excellent location. Safe clean and large modern rooms. We toured Normandy, and used Caen as a base. Close to trams, highway.
2/10
Poor
31 May 2017
Shaun

We got nothing but attitude here

We did not get to stay. There was a mix up with our reservation. The hotel desk staff very curtly told us that our reservation was for the previous night and we were charged for that night. We had made the reservation through hotels.com and were told to call them. We sat in the lobby and used our cell phones to try to find out what had happened while the desk staff stood there and stared at us. They never offered to help, let us use a desk phone, ask us if we needed anything, nothing! Hospitality here was non existent. The customer service rep on the other hand was wonderful! He kept me on the line and did his best to remedy the situation with the same rude desk staff and he also go no where with them. After all was said and done, we decided not to stay at the property simply because of the rudeness of the desk staff. Beware....the photo depicting the hotel is NOT a photo of that hotel. The outside looks like an old stucco building and the front walk smells very strongly of cat urine.
Family
8/10
Excellent
21 May 2017
ron

Need a hotel close to ferry port in caen

Very helpful staff clean hotel very good stay close to ferry port nice surroundings
8/10
Excellent
21 May 2017
Verified traveler

Exterior of the hotel needs work. Inside is fine

Has been refurbished internally. Do not be deceived by external appearance.
8/10
Excellent
02 Aug 2026
Karina
Godt hotel hvis man vil køre rundt og se noget i Normandiet, hyggelig by 2 km fra hotellet.
God morgenmad.
10/10
Exceptional
17 Jul 2026
Eva
Ovanligt bra frukost för att vara ett hotell i Frankrike. Trevligt hotell, hjälpsam personal, bra parkering och en liten trädgård med både sol och skugga. Återkommer gärna.

Location & surroundings

Novotel Caen Cote De Nacre
Rue de la Délivrande, 155, Caen, France

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Novotel Caen Cote De Nacre

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