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Hôtel Saint Etienne

Caen · France

2 Rue De L Acada MieView location

8.0/10Excellent160 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort7.8/107.8
Condition7.6/107.6
Neighborhood8.8/108.8
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hôtel Saint Etienne

Continental breakfasts are available daily for a fee. Featured amenities include express check-in, express check-out, and laundry facilities. Stay in one of 10 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include complimentary newspapers, housekeeping is provided daily, and irons/ironing boards can be requested. Distances are displayed to the nearest 0. 1 mile and kilometer. Abbey of Saint-Etienne - 0. 3 km / 0.

2 mi- Caen Botanical Garden - 0. 7 km / 0. 4 mi- Congress Centre - 0. 9 km / 0. 5 mi- Maison des Quatrans - 0. 9 km / 0. 5 mi- Church of St. Pierre - 1 km / 0.

6 mi- University of Caen Normandy - 1 km / 0. 6 mi- Caen Castle - 1. 1 km / 0. 7 mi- Caen Museum of Fine Arts - 1. 2 km / 0. 7 mi- Prairie Racecourse - 1. 2 km / 0. 7 mi- Saint-Georges Church - 1.

Read more about this hotelShow less

3 km / 0. 8 mi- Normandy Museum - 1. 3 km / 0. 8 mi- Salle de l'Echiquier - 1. 4 km / 0. 8 mi- Saint-Jean Church - 1. 4 km / 0. 9 mi- Abbey of Sainte-Trinité - 1.

7 km / 1 mi- Caen Exhibition Centre - 1. 7 km / 1. 1 mi. The nearest airports are: Caen (CFR-Carpiquet) - 7 km / 4. 3 mi Deauville (DOL-Normandie) - 59. 1 km / 36. 7 mi The preferred airport for Hôtel Saint Etienne is Caen (CFR-Carpiquet).

You'll be centrally located in Caen with a stay at Hôtel Saint Etienne, within a 15-minute walk of University of Caen Normandy and Caen Castle. This hotel is 0. 8 mi (1. 2 km) from Normandy Museum and 1. 7 mi (2. 7 km) from Colline aux Oiseaux.

You'll be centrally located in Caen with a stay at Hôtel Saint Etienne, within a 15-minute walk of University of Caen Normandy and Caen Castle. This hotel is 0.8 mi (1.2 km) from Normandy Museum and 1.7 mi (2.7 km) from Colline aux Oiseaux.

Make yourself at home in one of the 10 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

Featured amenities include express check-out, laundry facilities, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Non-smoking

Check-in and check-out

Check-in from 5:00 PM
Check-in until 7:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 0.88 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 5:00 PM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please note: Full payment for the stay is required to allow for late check-in. Guests must contact this property by 12:30 PM on their arrival date to arrange late check-in.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, mobile payments, and cash
    • Mobile payment options include: Alipay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 8 for adults and EUR 4 for children
    • Pet fee: EUR 7 per pet, per day
    • Service animals are exempt from fees
    • Crib (infant bed) fee: EUR 7.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Abbey of Saint-Etienne 0.3 km / 0.2 mi
Caen Botanical Garden 0.7 km / 0.4 mi
Congress Centre 0.9 km / 0.5 mi
Maison des Quatrans 0.9 km / 0.5 mi
University of Caen Normandy 0.9 km / 0.6 mi
Church of St. Pierre 1 km / 0.6 mi
Caen Castle 1.1 km / 0.7 mi
Caen Museum of Fine Arts 1.2 km / 0.7 mi
Prairie Racecourse 1.2 km / 0.7 mi
Saint-Georges Church 1.3 km / 0.8 mi
Normandy Museum 1.3 km / 0.8 mi
Salle de l'Echiquier 1.4 km / 0.8 mi
Saint-Jean Church 1.4 km / 0.9 mi
Port de plaisance de Caen 1.6 km / 1 mi
Abbey of Sainte-Trinité 1.7 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 10
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Hôtel Saint Etienne

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hôtel Saint Etienne

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hôtel Saint Etienne

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Hôtel Saint Etienne

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Hôtel Saint Etienne

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Hôtel Saint Etienne

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hôtel Saint Etienne

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Hôtel Saint Etienne

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Hôtel Saint Etienne

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Hôtel Saint Etienne

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hôtel Saint Etienne

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Hôtel Saint Etienne

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hôtel Saint Etienne

8.0
Excellent
160 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
7.8 /10
Condition
7.6 /10
Neighborhood
8.8 /10
Amenities
7.4 /10
50 reviews shown
8/10
Excellent
13 Jun 2026
Annelies
The staff were great! Very kind and welcoming! The hotel is comfortable and very clean. The wifi is not very reliable and at times very spotty which made working a bit difficult.
Self
10/10
Exceptional
29 Apr 2026
Frank
Very cute little bed-and-breakfast style hotel in the center of town. Perfect location. Clean and room was surprisingly spacious for single . Breakfast next morning was delightful. Wonderful staff. The nice lady that checked me out, Cynthia, was very cool and we had a wonderful chat that had me starting my day with a big smile and positive outlook!
Self
6/10
Pleasant
01 Apr 2026
Alan
Ok it was average but the staff that attended us on the first day don't Know Spanish or English, I have to use Google translate.
Recommendation just a little knowledge on English or Spanish that are big language around the word.
The place and location exelent.
The room not good for allergic people.
Over all deseant.
Family_with_children
8/10
Excellent
26 Mar 2026
Haydn
Great for my 1 night in Caen, clean, comfortable , easy access.
Self
8/10
Excellent
22 Jan 2026
Herndon
Clean room, Nigerian receptionist was very helpful
Leisure Partner
8/10
Excellent
14 Jan 2026
Frederic
Quelques détails pourraient être améliorés chambre 4: cacher les fils d’antenne TV, mettre à disposition deux serviettes de toilette par personne. L’accueil est chaleureux, le séjour paisible et familiale.
Partner
2/10
Poor
25 Sep 2025
Rose Fisher
I travel extensively and Very seldom have I ever left a bad review. This Hotel is really a boarding house with the name Hotel attached.
I will be attaching photos. It's dirty and much mold in the shower. The carpet is almost non existent and worn down similar to felt and was like walking on concrete. We kept our socks on all the time because of the scrunchy carpet. The room was cold and finally I was able to explain we needed a heater. The toilet often took a couple flushes to work. Not sure what that was about. There is No common area to use to chat with friends or other guests. Just a tiny landing as you came into the door that was often filled with dirty laundry bags. We had a friend there also but we had to meet in our room. The dining area was so small and the house keeper kept coming through with laundry holding bags over our heads. We attempted to find other lodging immediately after seeing the hotel and our room but we were in Caeñ for 5 nights with a friend but no place was available for that long of a stay.
Warning: I would not bring my children here. I don't know who the owner is but an inspection is needed.
Friends_and_family Friends
10/10
Exceptional
14 Aug 2025
François

Bon hôtel

Bien situé, hôtel d'une étoile qui en vaut 2 ou 3. Chambre bien équipée, calme, hôtel plein de charme.
Partner
10/10
Exceptional
27 Jul 2025
Ethan
Great room friendly staff and just a few minutes walk to everywhere in Caen
Leisure Self
8/10
Excellent
22 Jul 2025
Sophie
Chambre petite mais très bien entretenue
Partner
4/10
Poor
09 Jun 2025
HAYMAN T.
- Every thing is old, the restroom is as small as the ones on an airplane.
+ The staff member was lovely and helpful.
- Lack of communication
+ convenient location
Leisure Self
10/10
Exceptional
09 Jun 2025
Laura
Great location, super cute hotel. Rooms are a little small, but that was expected. Loved our stay here!
Leisure Partner
8/10
Excellent
11 Mar 2025
Paul
nice space in a good part of town , but there are you g people living or staying up stairs that like to party so be warned
Partner
10/10
Exceptional
26 Jan 2025
christinmark

ChristineMark

This was a lovely quaint hotel, nice room filled with character, no lift, ultra convenient location
Business
6/10
Pleasant
15 Dec 2024
Paul
wasn't aware I'd booked breakfast and was charged for it even though I didn't have any on the first morning . also there's road works being carried out around the hotel which isn't there fault but the temporary road covers make a load noise though the night
Business
8/10
Excellent
29 Aug 2024
ETHLYN DENISE
Breakfast was OUTSTANDING!!!
The service was impeccable!
Well done, An idle example :-D
Business_and_leisure Self
10/10
Exceptional
01 Jul 2024
Dimitri
Tout est ok charme à l'ancienne. Joli quartier historique. à recommander !
Partner
10/10
Exceptional
25 Jun 2024
David
It's a lovely place to stay with lots of character.
Leisure Family
2/10
Poor
13 Jun 2024
Patrick

Hôtel a ne pas choisir

Impossible de se laver dans lavabo car étagère trop grande du coup d'ouvrir la porte pour se pencher la figure au dessus , WC contre le lavabo donc gymnastique, tâche de coulure sur les murs, grand cheveux et autres déchet humains sous le drap, déjeuner compliqué car sur une table de huit personnes dans l'accueil j'ai était obligé de me lever et de sortir de ma place assise car le livreur de linge passé entre ma place et l'accueil pour déposer le propre et reprendre le salle ce qui n'empêche pas que ma housse de matelas était anormalement salle,de plus les chambres 11 et 10 ont un bruit strident au dessus du plafond dur dur pour dormir, il n'y a pas je répète pas de place de parking et donc il est très compliqué de se garer au plus près pour nous ont s'est garer a 500 m le premier soir puis à 100 le deuxième soir car il était 21 h et ont à tourner un peu comme le premier soir
Friends_and_family Family
8/10
Excellent
09 Jun 2024
Julie

Studio room in Caen

The room was spacious enough with a kitchen and decent sized bathroom. The major drawback is that the room was located across the street from the checkin area. Access is poorly lit (lights are on a timer). The staircase to my room is steep and difficult to manage with luggage. The staff is friendly and the area around the hotel is safe and quiet.
Self
8/10
Excellent
04 Feb 2024
Pete
Room was very small but still functional. Staff was great. We weren't used to limited check-in times, but thats ok.
Business_and_leisure Partner
10/10
Exceptional
29 Sep 2023
Liesa
The room was quaint, the staff wonderful.
Great location, easy walking distance to everything.
Leisure Partner
10/10
Exceptional
29 Mar 2023
Tim
A super-cute little hotel right on the edge of historic Caen. If Richard Curtis ever did a movie set in Normandy, you’d almost certainly end up bumping into Hugh Grant on the stairs here!
Leisure Friends
10/10
Exceptional
26 Oct 2021
Pascale
Would definitely come back. I stayed at a studio apartment across the street. It was wonderful. Parking is a challenge, but I was able to find a spot across the street. I did have to pay.
Leisure Self
10/10
Exceptional
06 Nov 2019
Verified traveler
The St Etienne is charming, clean and comfortable. They serve a nice breakfast. Be aware, one cannot check in until after 5 pm, so plan accordingly. After check in you have a door code to go & go as you please. The staff is friendly & helpful! Old town Caen is a wonderful city with great town square, abbeys, Château & museums. Also a close jumping off point for Normandy area WW3 sights. Overall a great stay. Thanks!
Leisure Partner
8/10
Excellent
20 May 2019
Verified traveler
An old property that is full of character, it's like stepping back in time.
For some the basic amenitites would disappoint but for me it added to this hotels charscter and charm.
Friends_and_family Family
4/10
Poor
18 Jun 2018
Ron
The decor was shabby as was the furnishings. The room was the tiniest room I've ever stayed in and parking was a nightmare
Friends
8/10
Excellent
08 Jun 2018
Everly
Service is excellent except for Wifi, that does not work in the rooms.
You have to go downstairs to the reception to get internet connection and there is no elevator. Location is excellent, close to everything.
10/10
Exceptional
14 Jul 2026
Eva Stene
Old room, but clean. Location, beds and staff were perfect!
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
john
It was charming, simple, clean and just what I needed.
Self
4/10
Poor
27 Oct 2025
Åse
We arrived 19:30 and the door was closed. A note said to use the pin code we should have received by email, which we never did. I kept knocking and after some time a housekeeper living next door came out gave me a key and allowed us to enter. Parking was a nightmare. You have to park in a parking house 10-15 mins away. They have 8 rooms and ours was like stepping into the historic past, but not in a good way. The carpet was very stained so I kept my socks on. Everything is ooooold and run down. The hotel needs some love and renovation but dogs are allowed and it was fairly priced. Breakfast could fit 6 people at the time and was simple but fresh. All were seated around same table and people were chatting, the room is tiny. I would not stay here again but it was quite an experience.
Partner
8/10
Excellent
25 Oct 2025
Isabelle
Bon rapport qualité-prix, très bonne localisation
Friends_and_family Family
10/10
Exceptional
02 Sep 2025
Caroline
Le studio et parfait
Leisure Family_with_children
4/10
Poor
18 Aug 2025
Anja
Niedliche kleine Stadtunterkunft, tolles altes Haus. Aber! Das Zimmer ist klein, was ok ist aber das Badezimmer ist viel zu klein. Dusche und Toilette total beengt. Personal teils sehr freundlich. Eine Mitarbeiterin war etwas genervt. Sorry aber ich kann nichts dafür, wenn etwas im Haus nicht funktioniert. Was überhaupt nicht geht, ist, wenn die Toilettenspülung nicht richtig funktioniert. Morgens lief plötzlich kein Wasser mehr. Es kam eine Frau und drehte an einem Hahn. Ich solle warten. Wahrscheinlich lief das Wasser nur sehr langsam in den Spülkasten und reicht für 1-2 Spülgänge. Danach scheint es leer zu sein. Ich habe es mehrfach angesprochen. Sie wollen sich kümmern. Leider ist nichts passiert. Das ist unangenehm und sollte auch bei 1 * funktionieren! Ich öffnete beide Fenster, eins ließ sich nicht mehr schließen. Das war der Dame dann wohl zu viel.
Es ist sehr sehr hellhörig und das Zimmer (1. Etage) heizte sich sehr auf. Nachts schlafen nur bei geöffnetem Fenster und mit Ohropax!
Positiv war, dass ich einen Kaffee bekam.
Frühstücken wollte ich nicht. Das war mir zu eng.
Leisure Self
2/10
Poor
17 Aug 2025
Delphine
Nous avons effectué 2 heures de route,nous avions payé etc avions la confirmation avec code de la réservation pour au final arriver sur place et que notre chambre sois louer a d’autres mais où et donc le professionnalisme je déconseille fortement
Leisure Partner
6/10
Pleasant
08 Aug 2025
daniel
chambre trop petite
WC donnant directement sur le lit !
Partner
10/10
Exceptional
07 Aug 2025
Jérémie

Très bon séjour

L'hôtel est très bien placé par rapport au centre ville de Caen, un peu en retrait mais proche. L'État de la chambre est propre, rien à dire et l'accueil a été agréable.
Friends_and_family Friends
8/10
Excellent
22 Jul 2025
Olivier
;;;
10/10
Exceptional
23 Mar 2025
Liliane
Apres une nuit passee a l'hôtel
Tres bon accueil...
Endroit très bien placé et calme
Maison de chez grand mère
Leisure Partner
4/10
Poor
26 Sep 2024
Martina
Die (bearbeiteten) Fotos und Beschreibung der Zimmer weckt Erwartungen, die sich nicht bestätigt haben.
8/10
Excellent
25 Aug 2024
Beatrice
Struttura semplice ma ben ubicata vicina al centro. Pulizia ottima
Leisure Family
8/10
Excellent
24 Aug 2024
Daniela
Hotel mitten im Zentrum. Alles gut zu Fuß erreichbar. Parksituation heikel, Parkplatz muss im Viertel gesucht werden, was nicht so einfach ist.
Leisure Family
4/10
Poor
26 Jun 2024
Gabriel

Dur dur

Pas d’eau chaude le matin, c’est très problématique. Un accueil très peu chaleureux au petit-déjeuner…
Business
8/10
Excellent
26 May 2024
Aurelie
Hôtel très propre et très pratique à 5mn de la Place Saint-Sauver et de la ville. Personne à l accueil tres sympathique. Nous recommandons.
Partner
10/10
Exceptional
05 Aug 2023
Marianne
Hartelijke ontvangst, gezellige sfeer, perfecte locatie, prijs-kwaliteit uitstekend
Leisure
8/10
Excellent
05 Aug 2023
Jacqueline
Éviter le studio avec une personne âgée car l'escalier d'accès est raide et étroit.
De plus une nuit de nuisances sonores du fait du voisinage, ce studio étant dans un autre bâtiment que l'hôtel.
Avons changé pour une chambre, disponible, par chance, dans l'hôtel. Très bien.
Friends_and_family Friends
10/10
Exceptional
02 Oct 2022
Nicole
A l'occasion d'un concert \"Julien Doré\" j'ai séjourné à l'Hotel Saint Etienne. J'ai été très agréablement surprise. L'Accueil est chaleureux. Personnel arrangeant . Je m'étais garée près du zénith. L'hotel se trouve derrière l'Abbaye aux Hommes, à un quart d'heure à pied . De plus c'était calme !
4/10
Poor
17 Jul 2022
Jorien
Voor door reis hotel niet eens heel slecht aar kamer was bloed heet, geen airco. Moeren op de kamer en ook in bed. En kamer is niet fris. Bedden sliepen wel goed
Leisure Family
4/10
Poor
12 Jul 2022
Francois

Douche cassée, hygiène douteuse, direction absente

Je ne comprends pas comment cet hôtel peut bénéficier d'avis aussi favorables.

Chambre n° 9. 20 heures. Sur le point de prendre une douche, je remarque que le robinet d’eau froide est totalement inopérant (il y a deux vieux robinets distincts chaud / froid). Descendu à l’accueil déjà fermé, je trouve un jeune employé qui me demande si j’ai bien tourné le robinet dans le bon sens... Formidable !

Il m’a alors indiqué ne rien pouvoir faire, toutes les chambres étant occupées, et m’a proposé de prendre une douche le lendemain après le départ de clients et la remise en état d'une chambre. Affligeant.

Le lendemain matin, quand je suis descendu prendre mon petit-déjeuner, j’ai demandé à m’adresser au manager, en vain. Qui est-il ? Où est-il ? Travaille t’il seulement quelquefois dans l’établissement ? On ne le saura jamais.

J’ai informé la personne en charge des petit-déjeuners et du check-out, de cette situation. A son tour, elle m’a déclaré ne rien pouvoir faire, si ce n’est me proposer de me doucher dans la chambre voisine, son occupant venant juste de quitter l’hôtel !

A aucun moment, un employé ne s'est déplacé pour tenter de résoudre le problème ou simplement le constater. Aucun responsable n'était officiellement présent pendant tout mon séjour. Aucun compensation ne m'a été proposé.

Le mépris du client mais avec le sourire!

Qui plus est, l'hygiène du rabat des toilettes était plus que douteuse (cf. photos jointes)

Très mauvaise expérience, un lieu à éviter.

Business
10/10
Exceptional
04 Dec 2021
Bérengère

Séjour sympathique

Séjour court mais agréable, le réceptionniste était super gentil ainsi que la réceptionniste que j’ai eu au téléphone.
Mon seul regret est qu’il faille partir avant 11h (moi je suis réveillée mais c’est pas pratique si on veux dormir) les chambres sont jolies et bien agencée, j’ai eu un lit un peu petit mais ça n’enlève rien rien la nuit que j’ai passé !
Self

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Hôtel Saint Etienne
2 Rue De L Acada Mie, Caen, France

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Hôtel Saint Etienne

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