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Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

Caen · France

2 Place Boston CitisView location

8.6/10Excellent363 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Location8.6/108.6
Neighborhood7.0/107.0
Quality7.4/107.4
Value7.2/107.2
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

Mercure Caen Côte de Nacre is 10 min from Caen downtown area by the tram that stops in front of the hotel and 15 min by car from the sea. Discover 88 rooms for 1 to 4 people: A/C, Chromecast and high-speed WIFI.

From buffet breakfast to dinner, our restaurant with terrace showcases regional produce. The hotel also has a bar, 8 meeting rooms, fitness center and large free private car park with 110 bays.

Read more about this hotelShow less

When you stay at Mercure Caen Cote de Nacre Herouville Saint Clair in Herouville-Saint-Clair, you'll be next to a golf course, within a 15-minute walk of Faculty of Pharmaceutical Sciences of Caen and Caen University Hospital.

This golf hotel is 1.5 mi (2.3 km) from University of Caen Normandy and 2 mi (3.2 km) from K1 Speed. Stay in one of 88 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Herouville-Saint-Clair?

This hotel has 5810 square feet (540 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 1:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 20 per person
    • Pet fee: EUR 15 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Faculty of Pharmaceutical Sciences of Caen 0.7 km / 0.4 mi
Caen University Hospital 1.2 km / 0.7 mi
University of Caen Normandy 2.3 km / 1.4 mi
Caen Golf 3.1 km / 1.9 mi
K1 Speed 3.2 km / 2 mi
Caen Memorial 3.4 km / 2.1 mi
Caen Castle 3.6 km / 2.2 mi
Abbey of Sainte-Trinité 3.6 km / 2.2 mi
Colline aux Oiseaux 3.6 km / 2.3 mi
Caen Museum of Fine Arts 3.7 km / 2.3 mi
Caen Botanical Garden 3.7 km / 2.3 mi
Saint-Georges Church 3.7 km / 2.3 mi
Salle de l'Echiquier 3.8 km / 2.4 mi
Normandy Museum 3.8 km / 2.4 mi
Church of St. Pierre 3.8 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 88
  • Number of floors (main building): 1
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Beach
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
Show 33 more facilities & services
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Medical service
  • 24-hour securityExtra charge
  • Smoke detector
  • Hotel safe
  • Lift access
  • GardenExtra charge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Photocopier
  • Audio-visual equipment rentalExtra charge
  • Game roomExtra charge
  • Breakfast
  • Snacks
  • Non-smoking establishmentExtra charge
  • Single-Use Plastic Free
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOMFAM.CM-1

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    FAMILY ROOM CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 22 m²TWN.AS
    TWIN CLASSICPhoto unavailable11 photos

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    TWIN CLASSIC

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Room amenities

    • Individually adjustable air conditioning
    • Direct dial telephone
    • Safe
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BED • 1 Bedroom • 22 m²DBL.AS-DB
    DOUBLE CLASSIC DOUBLE BEDPhoto unavailable9 photos

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CLASSICFAMILY ROOM • CLASSICFAM.AS

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    FAMILY ROOM CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CLASSIC TWO DOUBLE BEDSFAMILY ROOM • CLASSIC TWO DOUBLE BEDSFAM.2D-AS

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    FAMILY ROOM CLASSIC TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CLASSIC TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D-AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOM • 1 Bedroom • 22 m²FAM.CM
    FAMILY ROOM CONNECTING ROOMPhoto unavailable8 photos

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    FAMILY ROOM CONNECTING ROOM

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    4 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • TV
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 22 m²TWN.ST
    TWIN STANDARDPhoto unavailable9 photos

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    TWIN STANDARD

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Individually adjustable air conditioning
    • TV
    • Direct dial telephone
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM ANNEXFAMILY ROOM • ANNEXFAM.AX

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    FAMILY ROOM ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 27 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable10 photos

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    DOUBLE WITH DOUBLE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • TV
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR CAPACITY 3FAMILY ROOM • SUPERIOR CAPACITY 3 • 1 Bedroom • 22 m²FAM.C3-SU
    FAMILY ROOM SUPERIOR CAPACITY 3Photo unavailable12 photos

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    FAMILY ROOM SUPERIOR CAPACITY 3

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    4 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.C3-SU

    Room amenities

    • Direct dial telephone
    • Safe
    • Individually adjustable air conditioning
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR CAPACITY 4FAMILY ROOM • SUPERIOR CAPACITY 4 • 1 Bedroom • 22 m²FAM.C4-SU
    FAMILY ROOM SUPERIOR CAPACITY 4Photo unavailable10 photos

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    FAMILY ROOM SUPERIOR CAPACITY 4

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    4 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.C4-SU

    Room amenities

    • Individually adjustable air conditioning
    • Safe
    • Direct dial telephone
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN

    Photos are not available for this room type.

    Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

    DOUBLE CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

8.6
Excellent
363 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
8.6 /10
Neighborhood
7.0 /10
Quality
7.4 /10
Value
7.2 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
16 May 2026
James
Excellent hotels, friendly staff, good food.
Partner
10/10
Exceptional
04 May 2026
NIGEL
Great hotel for exploring The Normandy beaches.
Friends
10/10
Exceptional
02 May 2026
Philip
Excellent stay, polite friendly staff. Breakfast good and plenty of ev charging available.
Partner
10/10
Exceptional
09 Apr 2026
Philippe
Comfortable rooms
Very good restaurant
Good location
Partner
8/10
Excellent
30 Mar 2026
Sean
Friendly, helpful staff. Clean room with good shower. Parking included
Friends_and_family Family
10/10
Exceptional
12 Mar 2026
Dave
Everything you would except in a Mercure.
Partner
8/10
Excellent
06 Mar 2026
Deborah
Great couple of days stay here. Convenient for us as it was very near to the hospital. Rooms clean and spacious. I would recommend the restaurant. Food was great and staff were very welcoming. Drinks were a bit pricey. Overall good value for money
Partner
6/10
Pleasant
25 Feb 2026
Steve
Quite a basic hotel for the price paid.
Self
8/10
Excellent
11 Jan 2026
Philippe
Nice quiet room!
The room was not finished when we checked in but that was quickly rectified.
Reception staff friendly.
Food in Bistro excellent.
We had breakfast in the room which was ok but coffee not good.
Partner
8/10
Excellent
25 Nov 2025
Marco
Staff very cordial and clean place
10/10
Exceptional
09 Nov 2025
Matthew
The Mercure was great, great location, comfy room and very well located. We used it for a stop before the early Caen ferry and it worked really well. It’s an easy Walt to the nearby shops including a very good Carrefore for any last minute shopping or food for the ferry. The staff were warm and friendly and we will definitely make it a regular stay now we’ve been there 😀
Leisure Partner
10/10
Exceptional
07 Nov 2025
Andy
Friendly staff.. lots of parking with EV chaging available
6/10
Pleasant
13 Oct 2025
Robert
This is not. 4* hotel. It has a restaurant but doesn’t open (it) at weekends, so we might as well as stayed in a more authentic ‘local brand’ hotel.
Partner
8/10
Excellent
24 Sep 2025
Simon
Large, modern room. Very comfortable. Warm welcome from receptionist.
Friends_and_family Family
10/10
Exceptional
31 Aug 2025
Elaine

Fab!

A really lovely hotel, ideally located for ferry terminal. The hotel is very clean and modern. Staff were friendly and helpful, even letting us store our bikes in a meeting room overnight. Would recommend.
Friends_and_family Family
8/10
Excellent
04 Aug 2025
Jonathan
Great hotel. Would have given this 5 stars however, the reception st
8/10
Excellent
12 Jul 2025
Julien
Hotel was very functional with a good buffer breakfast. Rooms were not ready when we for the at 18h but they got it sorted out within about 20 mins. Staff wasn’t overly friendly about the delay though…
10/10
Exceptional
22 Jun 2025
Joanna
Friendly staff, free parking, very comfortable room, we booked two rooms and we were given interlinking rooms without having to ask which was very thoughtful and appreciated. We had a notification the day before we arrived to say there would be no restaurant in the evening while we we're there. We ate lunch several times during our stay and along with breakfast the food was excellent.
Side note: Hotel had been taken over by US veterans and their support for D-Day, the veterans were inspiring and friendly, their support less so and a little overwhelming.
We'd definitely stay again!
Leisure Family
10/10
Exceptional
12 Jan 2025
Arnaldo
Nice place to stay near WWII Landing Sites
Leisure Family
8/10
Excellent
10 Oct 2024
Kim
Nice hotel in a central location to normandy landmarks. Limited options for evening meal. Large variety of breakfast options.
Leisure Family
8/10
Excellent
23 Sep 2024
Alun
All excellent, the small staff team worked very hard to make things work and meet our needs. However, the lack of a proper catering service was a real problem.
Partner
8/10
Excellent
02 Sep 2024
Verified traveler

Great hotel

Great hotel for a night stay close to motorway and Caen City centre and lovely very helpful staff.
Business
8/10
Excellent
16 Aug 2024
Susan
The only thing i wasnt happy about was the cost of the breakfast. I just wanted a croissant and coffee and wasn't prepared to pay 19 euros for that! I thought there should have been more options.
Business_and_leisure
10/10
Exceptional
07 Aug 2024
Jennifer
Great hotel, clean, new, in industrial area near mall and gas station. Close to Caen
8/10
Excellent
07 Aug 2024
Hamed
Good and clean
Leisure Family
10/10
Exceptional
10 May 2024
Anthony
Park bad because of renovation
Leisure Partner
8/10
Excellent
07 May 2024
Shruti
Everything was good.
Leisure Partner
10/10
Exceptional
06 May 2024
Leanne
Excellent breakfast. Hotel currently being renovated. Looking good so far
Leisure Family
8/10
Excellent
25 Sep 2023
David
Mercure Heuroville-St.Claire staff was great and very helpful. The restaurant was quite good but a very limited menu. Breakfast was excellent! Our room was okay but too hot after the whole hotel AC was turned off. We had no way to just run the fan or open a window. It was also in an industrial area that we will avoid if we return to the Caen area.
Leisure Partner
6/10
Pleasant
07 Aug 2023
Cloe

Very Unclean

We booked the Mercure as they are usually lovely, however this hotel is definitely not worthy of its four stars.
The hotel room was spacious but it was filthy. Spiders webs, dead spiders, dirty toilet, mould everywhere in the bathroom on the tiles and green stains on the wall/wallpaper in the room, where product has been poured down it and not cleaned…
It is outdated and does not reflect the hotel’s images at all !
Really disappointing and waste of money.
Friends_and_family Family
10/10
Exceptional
22 May 2023
Katherine
Wonderful stay, pleasant and polite staff
10/10
Exceptional
30 Mar 2023
Amy
Very clean and modern. Beds were super comfy and staff was friendly.
Leisure Family
6/10
Pleasant
23 Aug 2022
Kate
Overpriced. Grumpy receptionist. Strange musty smell throughout hotel. No air con.
Restaurant staff were very friendly and accommodating however.
Leisure Family_with_children
8/10
Excellent
17 Aug 2021
Verified traveler

Nice bathroom, dark room

Outside of town but good location if you come by car and want to visit some Normandie beaches.
Nice bathroom with good water pressure but only one bath towel in a double room - we had to ask for one for the second person. Very dark room, only small high level window, cause there is an ugly roof going up until far, dark carpet. No minibar/fridge. This is more like a 3 star room to me.
Partner
10/10
Exceptional
16 Aug 2020
Verified traveler

great convenient location

A last night on a France holiday and a stay near ferry port.
Friends_and_family Family
10/10
Exceptional
02 Nov 2019
Anan

Great hospitality

Great hospitality and considerate for special needs like gluten free
Business
10/10
Exceptional
21 Oct 2019
Verified traveler
Excellent stopovee to or from France. Good value. Friendly
Friends_and_family Family
6/10
Pleasant
17 Jun 2019
Ian

Located on industrial estate - room needed airing

Bedroom smelt musty and needed a good airing. Hotel is located on the edge of an industrial estate so not a very nice area - fine if you're on local business but no good if you want any choice of food other than the hotel restaurant. Bar and restaurant OK and the staff quite friendly - certainly better than the rude, brusk reception staff.
10/10
Exceptional
27 May 2019
Verified traveler
My wife and I were told that the bar was closed but when others ( from a football team) arrived later they were served.
Leisure Family
8/10
Excellent
25 Oct 2018
colin

Lovely hotel

Perfect stop over for catching the car ferry.
Partner
10/10
Exceptional
08 Oct 2018
David

Overnight stay

Friendly, welcoming and helpful staff. Nice clean hotel. Comfortable room. Well located for Normandy beaches.
Family
8/10
Excellent
09 Sep 2018
A

Good for an overnight stop after ferry

Close to Caen ferry and Bayeux. Easy to get to and good parking. Comfortable rooms (with Tea Making Facilities!). Decor a Bit tired but overall very good value.
8/10
Excellent
02 Aug 2018
Barbara

Quiet hotel close to ferry port

We arrived late and tired so were very happy that the hotel was situated in a quiet area. The bed was comfortable but a heavy duvet for such warm weather. From the photos I expected a coffee pod machine but just a kettle. At least we were able to make a hot drink. Wi fi was awful, kept dropping out so ended up using 3G the whole time. breakfast was automatically charged on our bill which we hadn’t had. Checkout was unfriendly and unsmiling. Not asked if we had had a nice stay or slept well. Perhaps the morning receptionist didn’t like foreign visitors.
Partner
8/10
Excellent
27 Jul 2018
Verified traveler

Convenient and comfortable stay over

Very convenient for the Caen ferry with easy access and secure parking. We arrived quite late and received a courteous welcome. The room was clean and comfortable. The main areas were fine but the corridors looked a little tired. We did not book or take breakfast but were told on checking out that the breakfast charge of about 15 euros per person was automatically added to the bill unless the customer asked for it to be removed. It was not the best start to the holiday to have to sort out an additional bill which was not owed. However we would recommend this hotel as a good stay over before or after a ferry crossing or as a base to explore Caen
Partner
8/10
Excellent
25 Jun 2018
Verified traveler

Overnight stop

Very convenient for ferries from Ouisterham. Hotel served dinner on Sunday evening, a rare event in France even when hotels advertise a restaurant. Secure parking on site is alsi a binus for us. Will use this hotel again.
8/10
Excellent
25 May 2018
William

Great hotel, just lacking location.

The staff at the hotel was absolutely amazing. They were very friendly and very accommodating. The food in the hotel was excellent. The room was clean and well maintained. Where this hotel really fell short was the location and lack of options around it. The only restaurants that were close had very odd hours and were about an 11 minute walk from the hotel. And they were limited options. There is a bus stop outside of the hotel. But other than that if you stay here a car is mandatory. I would not recommend it on a tourist vacation, with no rental car. But for business or if you have a car I would highly recommend it. Parking is free at the hotel if your a guest. And it’s gated. So that’s nice. The area is also a clean and safe area. Overall it was a wonderful experience. I really can’t thank the staff enough tho. They were superb.
Family
10/10
Exceptional
10 Feb 2018
Verified traveler

Comfortable and well located hotel

Easy to find. Staff were friendly and helpful. Most spoke very good English. Local restaurants and good breakfast.
Partner
8/10
Excellent
07 Dec 2017
Mark

Really pleasant staff

Pleasant ambiance especially in dining bar area.
8/10
Excellent
19 Aug 2017
Ann

Overnight

Handy for an overnight ferry stop
Partner
10/10
Exceptional
23 Apr 2017
tony

Convenient for overnight stay

We needed an overnight stay before driving south. This was ideal
2/10
Poor
05 Feb 2017
courrney

Hotel had staff party

Staff party so hotel had np restaurant no bar only one staff member who wanted to b at the party, should had been informed on booking that NOTHING WAS AVAILABLE
10/10
Exceptional
31 Oct 2016
Malc
A good hotel and very helpfull staff
Family
8/10
Excellent
19 Sep 2016
Wayne

Good location

Fairly comfortable hotel in a good location just outside the city centre. Great access to the tram network with a stop just across the road. Public rooms look like they have undergone recent renovation, but the rooms could do with similar attention. Having said that they are clean, tidy and in good order.
6/10
Pleasant
28 Aug 2016
Verified traveler

Decent hotel with friendly staff

Hotel ia located in the industrial part of Caen, you need to take public transportation or walk to the city center. The staff is very friendly, the facility is clean and well maintained. We stayed two nights to visit D Day beaches and locations and hotel wak OK for such purpose.
4/10
Poor
31 Jul 2016
Verified traveler
The hotel staff inquired if I wanted breakfast, but they didn't tell me it would be an additional charge. Surprise - breakfast was an additional cost.
8/10
Excellent
21 Jul 2016
Verified traveler

Nice hotel. Great location at edge of town. \n

Great experience. Staff friendly. Clean. Close to major highway. Nice shopping mall next door. Great base to visit area.
8/10
Excellent
04 Apr 2016
Gemma

Good base for visiting main sites in Normandy

Convenient location if taken as a base to visit nearby sites but, otherwise, just industrial area with zero charm. 10min by car to the center and bus nearby with regular service to the center as well. Very nice breakfast and very helpful staff.
Partner
8/10
Excellent
19 Nov 2015
sarah

Overnight stay after ferry crossing

Hotel pleasant and clean. We checked in after 10pm and checked out at 7pm.
Partner
10/10
Exceptional
05 Sep 2015
Verified traveler

Great stopover

Comfortable bed, large room, good range for breakfast. Out of the city but great overnight stay for a driving tour.
Partner
8/10
Excellent
11 Jul 2015
Ian

A good place to stay

This hotel won't win any prizes for external appearance, nor really for the rather drab internal décor, or location. However, when I stayed with my two brothers for our visit to the D-Day landing beaches,it was well appointed and clean, and the staff were all very friendly, in particular the manageress of the restaurant at breakfast. The breakfast itself was very good: freshly squeezed orange juice as well as the standard type; fresh fruit salad; grilled sausages and bacon to go with the scrambled eggs; Nespresso coffee machine as well as the standard filter variety; and a good selection of cereals, cheeses, charcuterie, cakes, breads and croissants etc. All in all, a very good selection in a very pleasant restaurant. Although the location of the hotel was not great (in a commercial area on the outskirts of Caen), it was ideal for getting onto the ring road by car, and there was a tram stop two minutes away giving a good, cheap service into the city centre (once you master the intricacies of the ticket machine: we had to ask a local for help!). I would definitely stay here again if in the area.
Family
10/10
Exceptional
27 Jun 2015
Ryan

Very Pleasant Stay

A bit outside Caen but very close to a tram station, so getting around is not a big issue.
Staff is friendly and food is excellent. Breakfast is a bit pricey but I would recommend eating it at least once. It is excellent.
Room is very big and clean. The bathroom is well-appointed. No problems whatsoever.
Family
10/10
Exceptional
16 Jun 2015
anthony

Good Value

Very good breakfast
Family
10/10
Exceptional
05 Jun 2015
Robin

Great prices for a lovely hotel.

Hotel was lovely and close to Beny Sur Mer Canadian War Cemetery and the Beaches of Normandy by car. Staff were friendly and helpful. Coffee and tea in room. Awesome restaurant, breakfast was generous and yummy! No elevator but our room was on the second floor so manageable. Parking was free with WiFi too. Price was very good too. I would go back again.
Partner
8/10
Excellent
02 Jun 2015
Verified traveler

Very good.

Very good. Confortable, very good service. Food was excellent. Easy parking.
Partner
8/10
Excellent
28 May 2015
Sharon

Hotel Near Caen

Friendly, helpful staff. Easy bus ride into Caen. Good breakfast buffet.
6/10
Pleasant
14 Apr 2015
Peter
Welcoming helpful staff; hotel in industrial area difficult to find in the dark!

Main problem is food. No nearby restaurants; breakfast indifferent; evening meal gave us food poisoning! We may have been unlucky.
10/10
Exceptional
10 Apr 2015
Rod

Superb

In an unlikely location this hotel was superb. Redesigned to a very high standard, great bedroom, great restaurant.....100% excellent food as good as any top restaurant in the area.
8/10
Excellent
02 Nov 2014
Eric

Comfortable Stay

A quick overnight stay, room very good, comfortable bed and facilities. Breakfast was okay. Reception staff were absolutely brilliant, their assistance to our plight was exceptional and I can not thank them enough. I just wish I got their names to write a resonal recommendation and thank you.
8/10
Excellent
02 Nov 2014
Vegas Maven

Trip to Normandy

A little out of the way, but clean and comfortable. Reasonably priced, excellent breakfast. Hotel restaurant offers a great dinner selection.
Family
8/10
Excellent
23 Sep 2014
Kevin

Good hotel in very convenient location

Enjoyed our stay and found the room very comfortable. Especially liked the bathroom.
Restaurant very convenient. Also plenty of car parking.
Partner
10/10
Exceptional
12 Aug 2014
Chris

Good operating base

Not exactly a charming area but the location is very convenient for major routes to the historical sites (Bayeux, D-day beaches etc) as well as tram into central Caen, stores and outlets very close. Plenty of parking. Restaurant very quiet but food good. Service staff very pleasant. Minor negative points - rooms a bit damp (combination of understrength extractors in bathroom and rainy weather); free WiFi painfully slow; only one (intermittent) UK TV channel). However, for convenience, I would certainly stay there again.
10/10
Exceptional
10 Aug 2014
Linda

Mercure, Caen, France

We were very pleased with the Mercure. There was lots of room and the hotel service was great.
10/10
Exceptional
16 Jun 2014
Justin

Great stay

We arrived very late (2am) but the night porter was very helpful and our rooms were ideal - clean, very comfortable and ideal for a good night's rest. The hotel is in a quiet position and there is very little noise around it (certainly at the weekend when we stayed)
10/10
Exceptional
01 Sep 2013
Verified traveler
VERY WELCOMING AND SERVICE VERY GOOD
10/10
Exceptional
10 May 2013
Lanfromnj

Great place

Excellent set of features and location.
Clean and efficient. The only small drowback is an elevator would be desired as it a two floors facility.
6/10
Pleasant
06 Nov 2012
Verified traveler

Normandy

The wait staff and bar tender staff was very slow. In fact at time they disappeared to maybe go out and smoke or take frequent breaks.
6/10
Pleasant
19 Jul 2012
John

OK for a one night stopover

This was a typical business persons hotel, totally functional and devoid of character. However it meet all the requirements for our overnight stay being clean and tidy. The staff were very helpful, giving clear information in response to questions.
8/10
Excellent
26 Jun 2012
EBTB

End of holiday rest

We stayed at this hotel at the end of a three week stay in France and were delighted with it. Reception and restaurant staff were very helpful and courteous. Meals were very enjoyable and the atmosphere was very relaxing. The location is great for access to Caen centre and the tram service is very efficient.
We would definitely stay at this hotel if in the area.
Partner
10/10
Exceptional
15 Apr 2012
Andrew
Great and a very lovely hotel with great and very helpfull staff
4/10
Poor
12 Apr 2012
Williams

Never Stay with Lying Mecure

My poor experience with this hotel started with checkin. I had reserved a triple room through Expedia only to be given the key to a double. The hotel refused to honor the actual reservation and later refused later to refund or reduce the price I was charged. The basis for the refusal was their own lack of triple rooms.

The halls are old and dingy in the hotel and when we tucked in for the night we were greeted by the smell of a man's armpit. The sheets had not been washed or changed. It took thirty minutes for new sheets to come. Why you might ask? Because this supposedly three star hotel is manned by a desk clerk, bartender and waiter and no one else at night. Also the sheets were for a twin bed. Don't worry though, the bartender will bring you an extra set of twin sheets if you ask.

Finally, I booked this hotel for the laundry services. There are no services on the weekend. Despite what the expedia webpage says there are no facilities to do laundry in the building. The helpful staff will link you with a run down laundromat about two miles away if you really need to clean your shirt. Finally, the location is in the middle of a semi industrial park nearby an ugly multi-storey hospital and a run down Carrefour or K-Mart type store.

I will never stay with Mecure again.
6/10
Pleasant
02 Jan 2012
Mrs.

close to the road to the beaches

This hotel was close to the road to the D Day beaches but not much else. The room was okay especially for three. The hard surfaces needed updating, but the room was clean and the beds were comfortable. The desk staff spoke very good English.
The best part: they allowed us to check in early at noon after our long overnight flight from US.
8/10
Excellent
13 Sep 2011
Verified traveler

Very nice room

Large bathroom and recently remodeled. Courteous staff. Didn't try the restaurant. Public transit right across the street - easy to get to downtown.
4/10
Poor
03 Sep 2011
TravelBob

This hotel is geared more for business travelers as it resides in a business park.

Poor breakfast, poor shower and hard to find as it is in an industry park. Way over priced for what you get.
10/10
Exceptional
21 Jun 2011
Verified traveler

Great Staff

My family recently visited Normandy for D-day anniversary and we chose this hotel because it is nicely located to visit many places by car. The staff is very friendly and helpful and the hotel is kept in nice condition.

Upon leaving, we forgot a very valuable item in our room and realized it a few hours later. When calling the hotel, they had already found it and worked out a way to send the item to us. We thank them for their honesty and great service!
10/10
Exceptional
18 Apr 2011
Steve

Excellent hotel and staff

The food was extremely good and apart from the breakfast, reasonably priced. Breakfast was expensive but kept us going all day without need for a midday meal. The hotel staff were friendly helpful and courteous and most spoke good, often colloquial, English.

We would certainly use this hotel again.
8/10
Excellent
04 Feb 2011
TheTravelingDiva

Clean, Quiet, Friendly....

I would recommend this hotel, close to Normandy and all the attractions, no issues.
8/10
Excellent
10 Aug 2009
J

Will visit again

A truly nice experience. No significant negative comments. We have recommeded that the Mercure Tour Effel in Paris go to Caen and see how things should be done ! A 3 star hotel outshone a 4 star hotel in Paris.
8/10
Excellent
20 May 2009
Pat

Mercure is basic but Ok

This Mercure was our first stop on a trip to France. The rooms were basic but livable. The inhouse restaurant was over priced but had decent food. The staff was extremely helpful and friendly. Overall, I would give this place a B.
10/10
Exceptional
11 May 2009
m

Great choice

Well designed, happy staff, excellent petit dejeuner.
8/10
Excellent
29 Jul 2026
CHRISTOPHE
Toffffddddddddfghyjhhtyhtg
10/10
Exceptional
15 Jun 2026
Marine
Séjour agréable dans un hôtel fraîchement rénové
Business Self
8/10
Excellent
18 May 2026
Fanny
Chambre propre et confortable mais il faisait trop chaud.
Le linge de toilette mériterait d'être remplacé. Pas vraiment digne d'un 4 étoiles.
Le restaurant n'est pas ouvert le dimanche soir. Proposition de bocaux bons mais chers: 15€ pour le plat, 7€ pour le dessert et peu de choix.
Super petit déjeuner et très bon accueil du personnel.
Self
8/10
Excellent
05 May 2026
Eric
ras
Self
10/10
Exceptional
11 Mar 2026
Justine
Parfait
Self
8/10
Excellent
12 Dec 2025
Antoine
Chambre très correcte.
Business
10/10
Exceptional
27 Nov 2025
CHRISTOPHE
Parfait
Business
8/10
Excellent
24 Nov 2025
Antoine
Chambre de qualité. Personnel charmant.
Business
8/10
Excellent
17 Nov 2025
Joffrey
Très bon hôtel mais un problème avec le flexible de douche qui fuyait abondamment .
8/10
Excellent
01 Jul 2025
Serhyj
Sehr gute ruhige Stadtrandlage mit ausreichenden Parkplätzen…
Leisure Partner
8/10
Excellent
10 Jun 2025
morgane
Encore quelques axes d’amélioration
Bruyants travaux la journée
Business

Location & surroundings

Hôtel Mercure Caen Côte de Nacre Hérouville-Saint
2 Place Boston Citis, Herouville Saint Clair, France

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Hôtel Mercure Caen Côte de Nacre Hérouville-Saint

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