Name: Brit Hotel Caen Hérouville
Address: 717 Av. du Gén de Gaulle, HÉrouville-saint-clair, 14200, FR

8/10

Excellent

27 Jun 2026

Angela

We arrived late after notifying the hotel that we expected to be. Everything was very organised and they were very helpful.
The room was small, but sufficient and airy plus a nice shower.

Partner

6/10

Pleasant

25 Jun 2026

David

Located on busy road surrounded by industrial estate,noisey

8/10

Excellent

23 Jun 2026

John

Nice property good price for the night unfortunately we had a very late arrival so unable to fully use the facility’s

Partner

8/10

Excellent

14 Jun 2026

Olivier

Très bien même si chambre un peu petite, grand parking impec et parfait niveau axes routiers pour une halte de travail.

Friends_and_family Friends

8/10

Excellent

10 Jun 2026

Duncan

Nice clean hotel. It's not centrally located but it's a good hotel before you leave to catch the ferry from Ouistraham.

Friends_and_family Friends

8/10

Excellent

09 Jun 2026

Dominic

Good. Staff were exemplary.

Partner

6/10

Pleasant

27 May 2026

DAMIEN

L hôtel est vieillissant et je me pose la question des 3 etoiles

Business

4/10

Poor

26 May 2026

David

The room was ridiculously small with hardly room to stand. Two single beds crammed in and hurt my head hitting it on the light over the bed because of its position.
There was not a restaurant in the hotel and the dining place recommended, within a 3 minute walk, had a large open plan seating area catering for parties and many people with counters from which various foods could be ordered and paid for and then collected by you when ready.
My steak was an absolute apology and totally unacceptable. It was overcooked almost impossible to cut even with a sharp knife and mostly gristle. I left most of it so would not recommend ordering that. The housewife was for us, not a good choice.
Most disappointed after a lovely break in France and expecting a nice final stop and meal before catching the ferry. We will certainly not stay in similar Brit Hotels again. David Daniels

Partner

10/10

Exceptional

06 May 2026

michael

More choice for breakfast for example eggs and bread « French baguette » for this price

8/10

Excellent

11 Jan 2026

catherine

Bien située par rapport au lieu de travail, service ok et chambre propre...

Business

6/10

Pleasant

08 Dec 2025

FREDERIC

Very small room , narrow beds , breakfast too expensive

8/10

Excellent

06 Nov 2025

Regis

Personnel sympathique, chambre ok simplement quelques chaînes pas disponibles sur la TV. Dommage

6/10

Pleasant

23 Sep 2025

Danielle

J’ai annulé mon séjour, donc je ne peux rien vous dire !

10/10

Exceptional

16 Aug 2025

MIREILLE

Très bon accueil , très propre et très confortable

Friends_and_family Family

6/10

Pleasant

23 Jul 2025

Verified traveler

Good budget hotel

Staff was friendly and helpful. Rooms are small but good for a quick one or two night stay. Not many restaurants walking distance.

Business

10/10

Exceptional

18 Jul 2025

Nigel

Service offered outstanding

This was an amazing find.
A hotel close enough to Caen ferry and Normandy coast easily accessible. Just what we were looking for. But it got better, check in simple, parking area was secured by a gate over night so very safe for motorbike.
Our room not huge, but big enough for what was needed, no complaints. Clean with a kettle. Shower, hot water great.
Breakfast was nice enough but not outstanding, usual fair no more. BUT we had an early ferry on second day and asked if it was possible to provide a breakfast pack up to take to ferry, the lady on reception ( sorry didn't get her name) was very helpful offered to provide something. The 'sonething' turned up in our bedroom night before and was an amazing spread. Thank you for this service, it was wonderful.

Evening bar was nice after a long bike ride along the coast in high temps. Beers, wines and other offerings.

Stay here again? Yes certainly. without doubt.

Partner

8/10

Excellent

16 Jul 2025

Jenny

Comfortable & Convenient

Comfortable & very convenient with a helpful and polite receptionist.

Partner

10/10

Exceptional

05 Jul 2025

CATHERINE

Je recommande

Accueil très sympathique et professionnel. Explications claires sans superflus. Propreté irréprochable. L'ensemble du personnel rencontré est à l'écoute et bienveillant.

Business

8/10

Excellent

30 Jun 2025

Ian

The hotel is basic and the rooms are small, but it gives you everything you need for a quick overnight stay as was the case with us.

Leisure Family

10/10

Exceptional

19 Jun 2025

Michael

Parfait

Business

6/10

Pleasant

15 Jun 2025

emma

The accommodation was cheap and convenient for the ferry port.

Leisure Friends

8/10

Excellent

06 Jun 2025

Peter

We will stay there again.

Really welcoming and efficient. We especially appreciated the kettle in the room.

We found the room small and we would opt for a larger room next time.

Location very convenient for hospitals.

Partner

10/10

Exceptional

06 Apr 2025

Isabelle

A very good place to stay

Very good stay. The staff is very helpful and welcoming. The room is clean and practical.

Partner

10/10

Exceptional

10 Aug 2024

robert

Lovely staff; clean room: excellent breakfast

Leisure Partner

10/10

Exceptional

09 Jun 2024

Rachel

Quiet hotel, had late check in and this was sorted out, without fuss. Great breakfast.

Partner

10/10

Exceptional

08 Jun 2024

Mike

Receptionist were fantastic

Self

2/10

Poor

17 May 2024

Laurent

Honteux

On a été mis dehors de notre chambre a 11h et on a du s’habiller dans le couloir
Honteux

Business

6/10

Pleasant

16 Sep 2019

Thomas

Functional

Functional. But I have found better and more pleasant functional at a similar price in a similar part of the country. Property feels a little tired and we were struck by how noisy it was in the morning. It is fine if you are looking for somewhere cheaper for one night but next time, I might pay a little more and find somewhere else.

Partner

6/10

Pleasant

01 Sep 2019

Verified traveler

No drink making facilities available and no vending machine. Difficult to book in late

Partner

8/10

Excellent

05 Aug 2019

Verified traveler

Goid for price. Basic but clean and oerfect for a quick overnight stop after ferry sailing before a long drive the next day.
Breakfast is good.
Coukd do with a coffee / tea machine in hall for late arrivals.

Leisure Family

10/10

Exceptional

23 Jul 2019

Verified traveler

Easy to find clean and quiet, kettle in room for a brew would make it perfect...

Leisure

8/10

Excellent

17 Jun 2019

Christopher

Standard budget airport hotel

Standard budget airport hotel, just what we needed

Family

8/10

Excellent

01 Jun 2019

Verified traveler

Good location for a short break to Normandy

Hotel was very reasonably priced, in great position for our visit to the Normandy beaches & pretty easy to find as it’s on the outskirts of town. It was clean & tidy, although rooms & bathrooms are smaller than average. Would benefit from better quality mattresses & pillows (it looked like they were changing some the day we left, but not necessarily for thicker ones). Reception staff were very nice & helpful (even refroze our ice packs for us on request). Breakfast buffet was €9 extra & selection was good, but when items ran out (early on in service times) they weren’t quick to refill, which was a little disappointing. Overall would stay again for a similar short break.

Friends

8/10

Excellent

30 May 2019

Daniel

Good for a stop over

Good value hotel. We used it as s top off after coming in to France on a late evening ferry. A short 15min drive from the ferry terminal. Room was small but clean and had everything you need for a stop over. Service from reception was friendly and welcoming. Would use again.

Partner

10/10

Exceptional

29 Apr 2019

Verified traveler

Close to the Ouisterium ferry and very friendly staff and comfortable room.Would recommend to other users of Brittany Ferries.

Leisure Partner

8/10

Excellent

08 Apr 2019

Tarah

Parking was easy and the breakfast was AMAZING! The staff was also extremely friendly and accommodating. The only thing I would recommend is to update the rooms. They were tiny and a little outdated. We only stayed one night so it was fine, but would not recommend staying longer than 2 days.

Leisure Partner

8/10

Excellent

12 Oct 2018

Jane

Overnight stay

Overnight stay before catching ferry. Unfortunately very heavy rain spoilt the evening. Auchan just down the road. Very small basic room. OK for 1 night.

Partner

8/10

Excellent

05 Sep 2018

A.C

Good hotel for short stay while travelling

Warm welcome from very helpful staff. Small room. Very clean.

10/10

Exceptional

11 Aug 2018

Georgina

Great budget hotel near the Ferry port

This is a budget hotel which is clean and accessible from the Caen Ferry. Staff were friendly and helpful and the rooms are clean. The rooms are quite small but this is a hotel/ motel rather than a holiday destination and it was very appropriate.

Partner

10/10

Exceptional

05 Aug 2018

Verified traveler

A useful hotel.

Easily found hotel in quiet area. Sufficient parking. Rooms on small side but perfect for one night stopover en route from ferry. Great view of Bastille Day fireworks display in Caen!

Partner

10/10

Exceptional

01 Aug 2018

Hassen

Great Room

Lovely stopover on our way to Caen. Peaceful and great room

Partner

10/10

Exceptional

29 Nov 2017

Susan

Convenient for ferry

Needed a break whilst waiting for the ferry after a long drive from the South of Spain. Room was small but comfortable. Staff were lovely and helpful. Restaurant on site was great and reasonable although there are several other eateries in the area. Quick access to ferry port at Ouistreham. Recommended.

Partner

6/10

Pleasant

16 Sep 2017

Martin

ok for overnight stay

public areas good, rooms tired, expensive for what it is.

Partner

10/10

Exceptional

13 Sep 2017

Doug

Very conveniently situated for the ferry

All worked well except it would have been convenient to have tea making facilities in the room.

8/10

Excellent

23 Aug 2017

Frank

Great place for the price

It is located next to a Nissan dealership in an industrial area of Caen but it offers a 5-10 drive to the main highway that serves the Normandy coast and regional attractions. Breakfast was good, the rooms do not offer AC but it was not needed even in early August. Our group drove to this location from Paris to visit the D-Day landing sites and Mt St Michel. If I was to revisit this area I would stay there again

If the purpose is to visit Caen attractions it may not be the best location but if it's for a visit to the Normandy region and you have a car it great place for the price

10/10

Exceptional

16 Apr 2017

Martin

Great stopover hotel

This was a quick stop over from arriving late on the ferry before heading off into the French heartlands. have stayed at several other hotels previously but this was by far the best and most comfortable.A bit of a drive through the town but once you follow the signs it's easier enough to find. Instructions told us that if we ere to arrive after 10pm we had to phone to secure entrance,which we did but on arrival a very helpful member of staff was still in attendance. Room had every thing you needed for an over night stay comfy bed and a clean and airy bathroom. Breakfast the next morning is very reasonable with an ample choice of various dishes. Will use again.

Partner

6/10

Pleasant

20 Sep 2016

Dominic

No interconnecting rooms

Booked this as hotels.com said interconnecting rooms so we thought we could prop the door open and put our two infants in the second room. However, on arrival told they don't do interconnecting rooms, and although alongside, both doors opened into the corridor. The hotel blamed the agent (hotels.com) but I can't help but think they only put what the hotel says they have! So we had to sleep one adult and one child to each room. Not over impressed.

Think small Travelodge rooms and you won't be disappointed. It's cheap and you get what you pay for - no frills. No kettle or tea and coffee in the room.

As an overnight stay before the ferry it was ok, but we didn't get what we booked and that's the biggest issue for me.

Family

8/10

Excellent

15 Sep 2016

Mrs M P

Convenient hotel, good food, great staff

Reception staff spoke good English and were extremely helpful. Witnessed advice being given on exploring the local area in detail to other customers, and our enquiries were dealt with cheerfully. Rooms are not large but perfectly fine for an overnight stay, although air conditioning would have been a welcome bonus in the hot weather- at least the window opened! Evening buffet meal was very nice and a reasonable price. We will probably use this hotel again for all these reasons and for its' proximity to the ferry port - about 15 mins run.

Partner

4/10

Poor

07 Dec 2015

Verified traveler

OK - But

Basic hotel which is OK for what we paid.
No HD TV
Restaurant closed on SAT evening - nearest alternative 5 mins drive
Overall a bit disappointing.

6/10

Pleasant

04 Oct 2015

Jacqueline

Great market square

It was in the downtown area
and when we got up the next day there was an amazing market just outside of b door. It was great

Partner

6/10

Pleasant

15 Sep 2015

James

Decent hotel thought the room is pretty small for a double bed. For the price and a one night stay it was pretty good.

Partner

8/10

Excellent

18 Oct 2014

Dalesfolk

Decent Room, great restauarant

Our double room was small but clean and sufficient for an overnight stay. The shower was powerful and hot and the bed comfortable. Reception staff were friendly, polite and helpful when we asked for extra pillows and an explanation of how the buffet system worked in the restaurant. We had a 3 course buffet meal in the evening which was plentiful, delicious and good value. We left at 7.15 and were in plenty of time for the 8.30 ferry from the port- only about 14km away and simple to find. Contrary to other reviews our sat -nav found the hotel easily- perhaps it is only on up to date map sets. Would definitely use again.

4/10

Poor

19 Jul 2014

phil

Bad location

The hotel is on an industrial estate right next to a dual carriageway. So at night you had to keep the windows shut because of the noise but in doing so, in the hot weather the heat became unbearable The restaurant does not open every night so on those nights there is nowhere you can walk to to get any food. The double room I had was better sized to be a single with the smallest shower room I have ever seen. In essence I definitely would not recommend anyone to use this hotel, even if it where for only 1 night.

10/10

Exceptional

24 Jun 2014

Ron

Nice hotel close to the beaches at Normandy.

Staff friendly and helpful. They spoke English and the food was good.

8/10

Excellent

03 Sep 2012

San

Good base for seeing the sights

Everything was great except that there was very little room for our to large suitcases which we needed for our extended vacation.

Family

6/10

Pleasant

26 Aug 2011

Verified traveler

Best Hotel, Caen

It's ok for an overnight stay but not for any longer, small rooms and a duvet that was too hot for summer use. We would not go there again.

8/10

Excellent

28 Apr 2011

Jon

Best Hotel

4th time of staying at this hotel perfect location for my work and ideal location for visiting and shopping in Caen and D-Day Museums and Landing Beaches.

8/10

Excellent

02 Mar 2011

C

The Besthotel Caen Nord, France

The two rooms we had were extremely clean, efficient and the hotel was freshly painted. Free WiFi access was provided as well.
Unfortunately the hotel is located in the outskirts of town in an industrial area and there was only a Chinese restaurant within walking distance.

10/10

Exceptional

02 Jul 2026

Rémi

.

8/10

Excellent

24 Jun 2026

Stephanie

Séjour correspondant aux attentes

Self

4/10

Poor

05 Jun 2026

Loïc

Hôtel très vieux, odeur de poussière de la moquette, bruyant.
Glace de la salle de bain cassé, douche, petite sans pression.
Le mobilier est vieillissant et très abîmée.

Self

8/10

Excellent

24 May 2026

Séverine

Un accueil irréprochable et un petit déjeuner avec du choix. Salle de bain une peu petite.

Partner

8/10

Excellent

21 Apr 2026

Celine

Chambre un peu petite.
Literie un peu mou
Petit déjeuné correct.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Isabelle

Personnel accueillant, parking à disposition, chambre propre et comfortable.

Partner

8/10

Excellent

31 Jan 2026

CATHERINE

Chambre impeccable. Le personnel est très accueillant. Table petit déjeuner copieuse. Aucun bruit la nuit.

Business

8/10

Excellent

24 Aug 2025

Franck

Hôtel un peu à l'écart des commodités mais personnel très gentil

Leisure Partner

4/10

Poor

14 Aug 2025

Verified traveler

Trop de bruit la nuit, la literie à revoir. Obligé de demander à ravitailler car plus grand chose à manger

Partner

8/10

Excellent

12 Jul 2025

Leni

I alt er ok sted med muligheder ind til Caen

Fint sted. Sengene er hårde efter vores smag.
Vi var der i forbindelse med enkeltstarten i tour de france. Så hele Skoda karavanen var indlogeret på samme tid.
En ting udlandet kunne lære var at ha andet TV end deres modersmål - eller tilbyde at man kunne leje en dongle så man kan streame sit eget
Morgenmaden var fin.

Friends_and_family Family

6/10

Pleasant

22 Jun 2025

Stephane

Hôtel sans climatisation, donc très pénalisant

Partner

8/10

Excellent

16 Jun 2025

fabienne

Hôtel tout à fait convenable au vu du prix.
Equipement un peu vieillissant (douche) et chambre un peu exigüe.
Personne à l'accueil très agréable et super petit déjeuner.

Partner

8/10

Excellent

13 Jun 2025

olivier

Mon choix pour cet hôtel s’était porté sur son restaurant. Malheureusement j’ai appris en arrivant que le restaurant avec son buffet à volonté était fermé et remplacé par un service de plats réchauffés au micro-ondes.

Business

8/10

Excellent

15 Nov 2024

Tony

Hôtel bon marché avec une formule repas du soir de qualité. Petit déjeuner varié. Chambre petite mais confortable. En négatif, le chauffage à minima dans les chambres. Il y fait vraiment froid et pas convaincu des 19 degrés annoncés. Heureusement il y a une couverture de prévue dans l'armoire.

Business

8/10

Excellent

24 Jun 2024

Sébastien

Bon séjour

Séjour très convenable, personnel agréable

Business

10/10

Exceptional

19 Jun 2024

Christian

Hôtel Tranquilité

J'ai récemment séjourné à l'Hôtel Tranquilité et mon expérience a été tout simplement excellente. Cet hôtel mérite amplement ses cinq étoiles pour plusieurs raisons.

Tout d'abord, la propreté des lieux est remarquable. Dès l'instant où je suis entré dans ma chambre, j'ai été frappé par l'attention au détail. Les draps étaient impeccables, la salle de bains étincelante et les surfaces communes d'une propreté irréprochable. Cela m'a immédiatement mis à l'aise et a contribué à rendre mon séjour extrêmement confortable.

En outre, l'Hôtel Tranquilité porte bien son nom. Le calme qui règne ici est incroyablement apaisant. J'ai pu profiter de nuits de sommeil réparatrices sans être dérangé par des bruits extérieurs ou des nuisances sonores internes. Cela est un grand plus pour les voyageurs comme moi, qui recherchent un véritable refuge loin du tumulte quotidien.

Le personnel est également à féliciter pour leur professionnalisme et leur courtoisie. Chacun de mes besoins a été pris en considération rapidement et avec le sourire, ce qui a grandement enrichi mon expérience.

Pour résumer, si vous cherchez un hôtel propre, calme et accueillant, ne cherchez pas plus loin que l'Hôtel Tranquilité. J'y reviendrai sans hésiter lors de ma prochaine visite dans la région.

Je recommande vivement cet établissement !

Business

10/10

Exceptional

05 Apr 2024

STEVE

SERVICE AGREABLE

Tout le personnel est agréable et prévenant
Ce n'est pas un hôtel de charme, plutôt pour affaires, mais la qualité de l'accueil fait la différence

Business

8/10

Excellent

29 Nov 2023

Regis

Personnel très accueillant, dîner très abordable et copieux ainsi que le petit déjeuner.
Hôtel a conseiller

Business Self

10/10

Exceptional

28 Nov 2023

Jean Michel

Ras

Business Self

10/10

Exceptional

27 Nov 2023

Penquerch

Proximité de restaurant et du BBC

Leisure Partner

10/10

Exceptional

05 Nov 2023

Christophe

Très bon accueil
Parfait

Leisure Partner

8/10

Excellent

17 Aug 2023

Christine

Un peu de difficultés pour trouver l'hôtel car la ville de Caen n'a pas changé les panneaux \"Best Hôtel\" en \"Brit Hôtel\", mais sinon tout s'est très bien passé

Friends_and_family Friends

8/10

Excellent

14 Dec 2021

CAROLE

séjour correct

Service agréable chambre et hôtel propre
seul regret le restaurant qui pour le prix d'un menu brasserie ressemble plutôt a une cantine d'entreprise

Business

6/10

Pleasant

10 Dec 2021

Laurence

Personnel agréable mais Hotel 1* pas un 3*

Personnel gentil mais hotel sans confort : très mal insonorisé,carte d’accès se démagnétisant facilement, obligeant à revenir à l’accueil, petit déjeuner avec des produits sous vide de mauvaise qualité, nourriture du diner très bas de gamme.

Business

8/10

Excellent

30 Oct 2021

Ludovic

En soirée betape, le principe est parfait. Plusieurs buffets (entrées, plats, desserts) en libre accès et vraiment de qualité. On peut manger à notre rythme.

Business

10/10

Exceptional

15 Aug 2021

NICOLA

Week-end entre amis

Chambre correcte pour une nuit, literie confortable, accueil agréable. Je recommande pour une week-end, situé a 20 min du bord de mer. Manque quelques poubelles et cendrier a l extérieur de l hôtel.
Petit déjeuner a volonté, complet pour seulement 9 euro.

Friends_and_family Friends

8/10

Excellent

06 Aug 2021

Véronique

Bon séjour

Notre séjour a été convenable.

Friends_and_family Family

6/10

Pleasant

10 May 2021

Catherine

Pour une nuit cela passe, Très mauvaise insonorisation entre les chambres et particulièrement les portes même quand elles ne claquent pas. Très bon accueil y compris dans cette période de COVID. Repas sympa, bon rapport qualité/prix.

Business

8/10

Excellent

26 Nov 2020

FLORENT

Chambre un peu petite, mais propre, literie OK, SDB petite mais OK.
Correspond à un 2 étoiles.
Personnel très bien.

Business

4/10

Poor

15 Aug 2020

sonia

A fuir si vous souhaitez dormir

Bord de route très passante. Pas de climatisation et obligation d'ouvrir la fenêtre pour respirer. Seule chambre de 3 de l'établissement, mais comment logent les autres parents avec enfant ? De plus un lit simple et un lit superposé dans une si petite pièce, il faut attendre que les autres soient assis dans un coin pour pouvoir circuler
Nuit blanche.
Seul le petit déjeuner complet et varié relève un peu la note

Friends_and_family Family

4/10

Poor

14 Mar 2020

Verified traveler

MANQUE D'ENTRETIEN
PERSONNEL PAS TRES SYMPA
RESTAURANT PAS TERRIBLE
A EVITER

Business Self

10/10

Exceptional

25 Feb 2020

Pierre

Très bon rapport qualité / prix

Un hotel simple mais bien tenu. Les chambres sont d'une taille normale, sont propres. Il y a un restaurant le soir et un bon petit déjeuner le matin. Les chambres qui ne donnent pas sur la route sont très calmes.
Rien d'exceptionnel mais aucun reproche.
Le prix étant peu élevé, cet hotel a un excellent rapport qualité / prix.

Business

6/10

Pleasant

05 Jan 2020

ARNAUD

Trop de problèmes

2ème séjour et comme la première fois des problemes de carte d'accès. Restaurant fermé sans en avoir été informé à la reservation. Pas d\"'excuses pour la gêne occasionnée et incapable de me conseiller un restaurant dans le voisinage.

Business

8/10

Excellent

29 Dec 2019

Verified traveler

Personnel prévenant et agréable
Petit déjeuner bien fourni
Par contre , odeur d’égout très désagréable dans la chambre

Friends_and_family Pet

6/10

Pleasant

01 Sep 2019

Jean-Luc

Rapport qualité-prix moyen

Hôtel de taille moyenne bien tenu mais chambres minuscules pour un prix assez élevé.
Bon petit déjeuner et personnel aimable.

Partner

8/10

Excellent

26 Aug 2019

loisel

je recommande pour 1 nuit

tres bien pour une nuit

Partner

6/10

Pleasant

30 Jul 2019

GEORGES

Chambre petite et micro salle de bain, difficile de faire plus compact!
Petit déjeuner: une seule personne face à une clientèle indisciplinée et avide ...

Partner

10/10

Exceptional

22 Jul 2019

Kevin

Très bon sejours

très bonne acceuil, agréable, propreté rien à dire.

Partner

10/10

Exceptional

15 Jul 2019

Virginie