Name: a&o Graz Hauptbahnhof
Address: Eggenberger Strasse, 7, Graz, 8020, AT

2/10

Poor

17 Jul 2026

Dahlia

Check-in staff rude. Dirty toilet in room

Self

4/10

Poor

01 Jul 2026

Tomas

Private 6 bed room was dirty, with food debris in corner and no soap in dispensers. Asked to be cleaned on first day, never cleaned. Kitchen so dirty unusable during entire stay. Breakfast very basic for expensive price. Very hot rooms with no air con. Staff dismissed concerns. We did visit during F1 weekend but surely they would expect to be busy.

Friends

6/10

Pleasant

17 Jan 2026

Daniel

Room was functional but not the most comfortable. The real issue was the reception and checking in, I had to scan a QR code and register at reception, then the receptionist rudely asked me the same questions, I think he could have just read them off my passport that I handed to him in the first place. He then said I have to sleep in bed number 1, making me concerned I have booked a shared room... I was in a single room with one bed. Unneccessarily rude.

I stayed in a few budget hotel brands this week and unfortunately this was the only one where I felt uncomfortable.

Self

10/10

Exceptional

07 Jan 2026

Adam

Good

Leisure Self

6/10

Pleasant

13 Dec 2025

Joel

No curtains in the shower area, large windows for everyone to see you naked.

Leisure Self

10/10

Exceptional

15 Oct 2025

Sharon

Very close to the Graz Train Station. We arrived at midnight and staff were great at welcoming us. The place was well decorated and stocked with snacks, beer, etc. in a nice and cozy lobby. Will definitely stay again when I need an early morning train.

Leisure Partner

4/10

Poor

06 Jul 2025

Josef

Close to main train station.

Leisure Family

6/10

Pleasant

02 Jul 2025

CAROLINE

Limpio, muy cerca a la estación de tren. La hab muy calurosa no tiene ventilador ni aire acondicionado, ni ponen jabón / shampoo para bañarse.

Leisure Family

8/10

Excellent

01 May 2025

Natalie

Amazing staff

6/10

Pleasant

16 Apr 2025

S

It was cheap and location was good, and the room facilities were adequate. But the communal kitchen was filthy. And the service was pretty average too. Lots of guests checking in early in the morning and disturbing the sleep but I guess that's hostel life.

Leisure Self

10/10

Exceptional

13 Apr 2025

Minjie

Good location. Room is clean and spacious. Bed is firm and comfortable but the pillow is too soft for me.
Soundproof walls but you can hear sounds from the corridor clearly through the door.

Leisure Self

4/10

Poor

19 Sep 2024

Verified traveler

Not our style

We did a last minute booking for a family with two kids under 5. They liked the playarea in the lobby and bunk beds. Other than that...everything kinda sucked. No parking, you have to make your own beds, slow service ( only 1 poor guy working...he was nice though stressed as he is also the waiter), super cramped rooms, water in shower was like a mist rather than a spray...we were thrilled to check out. However for the price i could see it appealing to solo or budget travelers. For me..not again unless desperate or wanting to save money.

Friends_and_family Family

6/10

Pleasant

29 Aug 2024

Tanju

Hostel need renovation urgently.

Friends_and_family Family

10/10

Exceptional

23 Aug 2024

Benjamin

Great place to stay with a family, close to a good supermarket and good transport links

Leisure Family_with_children

10/10

Exceptional

28 Dec 2023

Holly

This was my first stay at a hostel. It exceeded my expectations. It was very clean and the staff was helpful and kind.

Leisure

2/10

Poor

25 Nov 2023

New

Disgusting, dirty, unfriendly staff and black mould in the shower and in the air vent. Even my towels had fungus and rotten food on them when I tried to shower and dry. NEVER AGAIN.

Leisure Self

2/10

Poor

27 Sep 2023

New

Nice staff but the hostel itself reminded me of a prison cell. It was very depressing and also the guests at the property all looked like they hadn't taken a shower in at least 2 weeks. Thers the l

Leisure Self

8/10

Excellent

13 Sep 2023

Brendan

USB ports were not functioning. WiFi was really good.

Leisure Self

10/10

Exceptional

27 Aug 2023

Marta

Comfy, good service and convenient location

Very good value for money, walking distance from Graz city centre. Hostel staff gave us some recommendations to visit in the evening. Comfy beds. We were able to park for free down the street as on Saturdays there is no charge after 1pm.

Friends_and_family Family

10/10

Exceptional

07 Sep 2022

Grant

Nice stay right next to main train station. A bit expensive to park the car but then it is a city centre location! Staff on the front desk were very friendly and efficient.

Leisure Friends

10/10

Exceptional

01 Sep 2022

Marcus

Best budget option

For a budget hotel this place is excellent. I booked a private room and it's perfectly clean, cozy enough and great bathroom. Just be prepared to make your own bed for this price of course

Self

10/10

Exceptional

26 Apr 2022

Marijan

Excellent

Business

6/10

Pleasant

24 Sep 2021

Tiana

High end hostel.

A perfectly lovely spot. Unfortunately a water main break occurred just prior to our arrival. We have been told that we will receive a full refund. I surely hope that is the case. If that had not happened we would have loved the space - simple and comfortable.

Friends_and_family Friends

10/10

Exceptional

17 Jun 2020

Laurie

Clean & convenient

My stay was perfect. I was one of the first customers after the Coronapocalypse closure, and hardly anyone was traveling, so I lucked out with the entire six-bed dorm to myself. Everything was super clean and the staff was extremely welcoming and friendly. Vielen Dank!

Self

4/10

Poor

01 Oct 2019

yi-hsiang

Facility is good only workers very bad

Reception employee bad attitude and service. Ridiculous addictional charge for bed and pillow sheet.

10/10

Exceptional

27 Sep 2019

Verified traveler

I can only review the customer service as we did not get to stay at this hotel! I booked it by mistake and then found I could not get a refund. However, after writing to customer services they agreed in my exceptional circumstces that a refund would be issued. For that, I was extremely greatfull and award them 5 stars for the customer service.

Leisure Family

8/10

Excellent

11 Aug 2019

Tony

Stupid linen for pay.

Check in reception was saying if there is no linen in the bed then we need to pay to get the linen. In the six bed room only two beds had the linen and all the rest of them need to pay for linen. I was lucky and early to get the bed with linen and the others had to pay. Not good service at all.

6/10

Pleasant

13 May 2019

Joshua

Convenient for main train station. Price is good but hotel getting a bit of wear and tear and could use a thorough cleaning and coat of paint.

Family

6/10

Pleasant

14 Mar 2019

Verified traveler

A bit expensive, but nice and comfortable, with food service available etc.

Leisure Self

10/10

Exceptional

13 Aug 2018

george

MOTO GP stay

Did Moto GP @ red bull circuit easy to get to track ,trick for parking is get to track early P5 was super easy in and out

Partner

8/10

Excellent

02 Jul 2018

Gaz

For F1 5 guest 1 room economical price

In the center of shopping and bars excellent location and the train access is 2 steps away to the 1.25 hrs to ci3cuit

8/10

Excellent

30 Aug 2017

Rudy

Clean hostel conveniently located for travelers

This is your basic hostel. Everything is fairly new and in good condition. Nice multilingual staff. Conveniently located for bus and train travelers. Good transportation connections to old town Graz. Lots to see and do in Graz, a very lively little city. Fast free wifi. There were people of all ages staying here, from lots of students to families to seniors. See below for further comments.

10/10

Exceptional

04 May 2017

Regan

Excellent

Staff was friendly, room and facilities were clean. No complaints

10/10

Exceptional

18 Jun 2016

Verified traveler

Nice hostel

Wonderful stay. Room is nice clean sand new.

8/10

Excellent

04 Jan 2016

SASA

Good family hostel

very good

Family

8/10

Excellent

09 Jul 2015

Tomaz

pleasent

it was hot and no air conditioning

8/10

Excellent

05 Jul 2015

P

Would stay again.

Far better than expected. More like a hotel than a hostel. The room was fine, the staff friendly, and the hotel itself clean and tidy. The city centre is only a pleasant fifteen minute walk away.

4/10

Poor

26 May 2015

Stephen

Ok hotel if you are staying 1 night

Graz itself is a nice place, this hostel is not great though. The reception people were nice and friendly and the breakfast was decent . However it dont seem that the cleaners put too much effort in, the room floor was dusty, rubbish was left underneath and when i came to the room they had not changed the correct beds so it was not clear if it was taken or not. I would only stay here if you need to go on the train early or you are staying for 1 night.

6/10

Pleasant

12 May 2015

Josh

Clean and affordable

Central location. Very affordable

8/10

Excellent

22 Jun 2014

Clarke

Perfect stay for those who like simplicity

We stayed here for a night before heading to Vienna. The location is near the train station which was perfect for us as we arrived late at night. The rooms were very clean and simple. We thought that for a hostel, they were extremely nice rooms. The front desk was very nice and welcoming. It was also quiet so we got a good night sleep. I would definitely stay here again.

Family

4/10

Poor

19 Jun 2014

Mark

There are much better places to stay!

Disappointing customer service. Charged us for internet even though it was free throughout the hotel, and refused a refund rather rudely. I'd choose another budget option next time. The TV in the room was hilariously small, and the water pressure was terrible.

8/10

Excellent

18 Feb 2014

lt and jd

convenient, clean

enjoyed 24-hour bar/restaurant. unfortunately wifi was down during our stay.

Partner

8/10

Excellent

26 Jan 2014

Andrew

good budget accomodation in Graz, Austria

I had to find accomodation for a 4 night stay in Graz for a conference. The Expedia listings gave me many hotels with costs for this stay ranging greatly.
This hotel-hostel was at or near the bottom of the price range but I found it really adequate in all respects. While breakfst and wifi in the room were extra the cost was very reasonable. The lobby has coffee and cold drinks vending machines and a bar also selling snacks.
There is also a small library here and you can rent bicycles. In the recreation area of the lobby is also a free wifi area and some internet monitors and and a phone and i.pad recharging facility.
I like it that the people staying here include workers, students, hikers and other budget travellers. For me this is a more normal and welcoming place to stay than some multi-star hotel.

8/10

Excellent

19 Sep 2013

Verified traveler

Straightforward hostel

This hostel seems fairly new and well-maintained. The staff is very friendly. The rooms were small but clean and welcoming. The staff was very polite and helpful. There was a problem with my booking initially, but the staff apologized for their mistake and no harm was done. I also had one maid, and then another guest, enter my (single) room; the rooms do not have locks (as normal for a hostel) and that would have been bad were I just coming out of the shower or something. But, again, very polite staff.

10/10

Exceptional

11 Jul 2013

Zsuzsanna N.

just for 2 nights

Our stay was OK. We needed it just for sleep over night. The room was clean, there was silence. The kids could play at the childrens room, while we could use internet for free in the lobbey. Fore our short stay I can say - excellent.

8/10

Excellent

08 Jul 2013

Pholanhsu

Good hotel for family trip

This is our first time to stay in Graz. Location is very comfortable to go anywhere in Graz. Very good to stay with family!

Family

6/10

Pleasant

28 Jul 2026

Mona

Där är personal dygnet runt och dom var fantastiska!
Vi var en familj på 2 vuxna och 2 barn och fick ett litet rum på en dubbelsäng och en våningssäng. Vi anlände rent sent vid 22.30 och då var vi alla trötta efter en lång dag i bilen. Vi fick bädda alla sängar själv med sängkläder som låg på sängen och det saknades lakan till dubbelsängen.
Vi hittade dock extra påslakan som vi tog som lakan. Rummet var väldigt instängt och luktade illa men vi kunde tack och lov öppna fönstret helt öppet. Ingen AC. Men en bordsfläkt. Badrummet var rätt slitet och mycket gul smuts i duschen så det var rätt äckligt. Men för att sova där några timmar en natt så var det helt okej.

2/10

Poor

17 Jul 2026

Harun

İnanılmaz gürültülü ve odalarda klima olmaması büyük handikap

Friends_and_family Friends

4/10

Poor

11 Jul 2026

Mike

Wir haben ein dreckiges Zimmer vorgefunden. Handtücher waren auch dreckig. Das waschbecken lief nicht ab. Wir haben ein neues Zimmer bekommen da das Pflegepersonal wohl schon fort war. Das neue zimmer war zwar definitiv sauberer aber es fehlte teilweise Bettzeug.
Frühstück wae soweit ok nir das nicht nachgefüllt wurde so blieb die Pancake Maschine ohne Pancakes. Ich würde beim nächsten Mal woanders buchen. Der Preis war zwar gut aber ich erwarte egal wie günstig es ist das es zumindest sauber ist.

Friends

2/10

Poor

11 Jul 2026

Yusuf

Otopark yoktu git kendine otopark yeti bul dendi neden burada otopark var yazıyorsunuz dediğimde etrafta var diye cevap aldım. Istarla yardım istediğimde resepsiyondaki kişi etraftaki park yerleri hakkında bilgi verdi. Araçla gelecekseniz kesinlikle gelmeyin.

Friends_and_family Family

2/10

Poor

10 Jul 2026

Katja

Kaotisk indtjekning, hvor man selv skulle klare det meste i et ikke-brugervenligt program. Vær forberedt på at få udleveret sengetøj, du skal nemlig selv ordne sengen. Værelset var møgbeskidt og heller ikke den størrelse, vi havde bestilt. Parkeringspladserne var optagede. Der var ikke rengøringspersonale på arbejde, så vi måtte tjekke ud, da værelset var decideret sundhedsskadeligt. Vi blev lovet at få pengene refunderet, men det er stadig ikke sket fem dage efter, og de svarer ikke på vores henvendelser.

Friends_and_family Family

4/10

Poor

06 Jul 2026

Benjamin

Mycket värmt i hela hotellet, fanns ingen AC eller form för ventilation.

Friends_and_family Friends

4/10

Poor

02 Jul 2026

Francisco

Un hotel caro para lo que es, las instalaciones son viejas y no tiene aire acondicionado, hacía mucho calor y la ventana no se podía abrir por completo. La única ventaja que tiene es que está cerca de la estación de Graz, pero hay hoteles mucho mejores y a mejor precio en Viena qué este. Lo recomendaría para pasar máximo 2 noches y si no se tiene otra opción.

Partner

6/10

Pleasant

29 Jun 2026

Jon Eirik

The room was OK, but there were still peanuts under the bed from the former guests.

Friends_and_family Family

4/10

Poor

25 Jun 2026

Joakim

Kändes som en fängelsecell när vi kom in i rummet, Missade att boendet saknade AC var olidligt varmt och var svårt att sova trots fläktar som vi lånade. Tack för besöket men kommer aldrig åter.

Friends_and_family Family

6/10

Pleasant

22 Jun 2026

Max

Rummet var inte ordentligt städat. Ett av täckena hade intorkat blod på täcket. En hårsnodd låg på golvet från annan gäst, så man hade inte dammsugit rummet eller bytat täckena.
Personalen var dock vänliga och incheckningen gick smidigt.
Frukosten är tveksamt värd 12 euro, däremot var automatkaffet i lobbyn förvånansvärt bra.

Self

8/10

Excellent

14 Jun 2026

Claes

Helt ok till mkt bra rum för billig peng

Partner

8/10

Excellent

15 Apr 2026

Robert

Das Zimmer war sehr klein, aber absolut ausreichend, man darf nichts großes erwarten, es ist halt low Budget. Es war alles sauber. Genervt hat mich beim Check-in, dass ich die Daten ALLER 7 Gäste nochmal neu eingeben musste. Der Stellplatz hinterm Haus ist zwar nicht befestigt, aber mit 15€ preiswert.

Friends

8/10

Excellent

09 Apr 2026

Amaia

Habitación amplia y limpia

8/10

Excellent

15 Dec 2025

Ralf

Einfach, sauber, super Lage beim Bahnhof, günstiges Einzelzimmer mit Frühstück…Top

Friends_and_family Friends

6/10

Pleasant

24 Oct 2025

Mikael

Helt ok ställe för en natt och nära järnvägsstationen

Self

6/10

Pleasant

18 Oct 2025

Lilian

Besværlig indtjekning. Meget små værelser.
God bagageopbevaring

Friends_and_family Friends

10/10

Exceptional

13 Sep 2025

Heinz

Schnell und sauber

Leisure Self

4/10

Poor

11 Sep 2025

Benjamin

Enttäuschend

Business_and_leisure Self

8/10

Excellent

03 Aug 2025

Sara

Ostello moderno e ben accessibile comodo per soggiorni brevi. Parcheggio a pagamento vicinissimo alla struttura.
Ottimo per raggiungere il centro a soli 20 minuti a piedi o con i mezzi che hanno fermate vicine alla struttura.

Friends_and_family Family

6/10

Pleasant

02 Aug 2025

Manfred

nachts viel zu laut auf dem flur

Friends_and_family Family

2/10

Poor

29 Jul 2025

Benjamin

Unmotiviertes Personal, laut, Kaffeemaschinen waren defekt, nicht sehr sauber alles

2/10

Poor

19 Jul 2025

Georges

Horrible

Pas d’air dans la chambre ! On ne peut pas ouvrir la fenêtre en plein été sans Clim

Friends_and_family Friends

6/10

Pleasant

09 Jul 2025

Kim

Vi opgav at bestille morgenmad da Personalet virkede ugidelige

Friends_and_family Family

8/10

Excellent

30 Apr 2025

Carolin

Einfacher Check-In/Check-Out, freundliches Personal, gute Lage für Zugreisende, da in der Nähe vom Bahnhof, super Anbindung in die Innenstadt. Umgebung ist okay, viel befahrene Straßen - aber in der Nähe vom Bahnhof nicht überraschend. Zimmer war sauber, teils etwas staubig, aber alles im Rahmen. Preis-Leistungs-Verhältnis absolut in Ordnung. Ich würde nochmal buchen!

Leisure Self

4/10

Poor

23 Apr 2025

Verified traveler

Was für spartanische Ansprüche

Auffällig schlechter Geruch, besonders im Bad. Lüftung scheint nicht zu funktionieren. Folglich war Fenster zu öffnen - verbunden mit hohem Lärmpegel von draußen in den ersten beiden Nächten.
Obwohl Kinder gebucht wurden, erst keine Bettwäsche sowie Handtücher vorhanden, dann war das Beziehen der Betten selbst vorzunehmen.

Friends_and_family Family

8/10

Excellent

17 Apr 2025

Reinhard

Das Zimmer war recht einfach. Kein Tv screen. Etwas schmucklos und lieblos eingerichtet, aber ok für diese Kategorie....Wer sich mehr erwartet müsste in eine anderes Hotel wechseln, 4Sterne und dementsprechend mehr bezahlen....

Business Self

4/10

Poor

17 Mar 2025

Andreas

Zimmereinrichtung teils defekt; Dusche vor CheckIn nicht gereinigt: Wie kann man sich erlauben beim CheckIn die Rezeption beim Handy begutachten zu stören uvm.

Business_and_leisure Self

10/10

Exceptional

02 Mar 2025

Florian

Hallo es war super

Leisure Self

2/10

Poor

10 Feb 2025

Pfister

Das Fenster war undicht und am Abend ein Getränk gekauft war seit September schon abgelaufen.

Leisure Self

4/10

Poor

13 Jan 2025

ARUM

가격은 정말, 어느 곳에 비교할 수 없지만. 또 묵어야한다고 하면 다른 곳을 가겠음.

Self

8/10

Excellent

04 Jan 2025

anna

Buona sistemazione, nuova e pulita, 20 minuti a piedi per raggiungere il centro, parcheggio della struttura non disponibile. Parcheggio esterno a pagamento in strada non consigliato perché non sicuro ( ci hanno rigato la macchina)

Partner

10/10

Exceptional

28 Dec 2024

Marina

Preis - Leistung war in Ordnung! Alles sauber, Personal war freundlich und Frühstück war super - reichhaltig.

Partner

8/10

Excellent

23 Dec 2024

Ryoichi

電車の時間が間に合わないので朝食をテイクアウトしてもいいかと聞いたけどダメと言う事で朝食代10ユーロもったいなかった。

6/10

Pleasant

21 Dec 2024

Haris

Minimalistisch aber in Ordnung

2/10

Poor

21 Nov 2024

Berdine

Ich würde es nicht einmal mein schlimmsten Feind empfehlen.

2/10

Poor

20 Nov 2024

Dominik

In meinem Zimmer war es so dreckig, es roch stark nach Alkohol und es waren Alkoholiker drinnen. Bin direkt wieder gegangen 💀

Business Self

6/10

Pleasant

18 Nov 2024

Marion

Ganz ok...
Nahe zum Bahnhof, unkomplizierter Check-in und out👍
Personal freundlich, Sauberkeit mangelhaft...

Leisure Family

2/10

Poor

01 Nov 2024

Verified traveler

Do not recommend

The black man at the reception it's literally the most rude receptionist I've ever encountered, not only he was giving bossy orders but also was giving incorrect informations.

The place was also quiet smelly and dirty, when I arrived I found above my bed a pack of used tissues. Rooms are very noisy as directly by street and train station, windows should be locked by key to avoid the noise but are not.

2/10

Poor

23 Oct 2024

Christian

Schrecklich. Schrecklich und nochmals Schrecklich

Business Friends

8/10

Excellent

17 Sep 2024

Chantal

Sehr schneller und unkomplizierter Chek-in und Check-out. Wir haben das Zimmer notfallmässig gebucht, da wir durch Hochwasser in Graz gestrandet sind auf unserer Fahrt nach Wien mit der ÖBB. Das hat perfekt geklappt. Die Unterkunft ist sauber und zweckmäßig.

Partner

2/10

Poor

26 Jul 2024

Lisa

Ich wurde am telefon so herablassend behandelt. Unglaublich

Leisure Family

6/10

Pleasant

14 Jul 2024

Shadi

Opholdet var fint til en enkel overnatning. Indeklimaet i værelset var dårligt da der var meget varmt og ingen klimaanlæg eller aircondition. El lille blæser på værelset vil også havde været fint.

Friends_and_family Family

8/10

Excellent

10 Jul 2024

Bettina

Hat alles gepasst

6/10

Pleasant

08 Jul 2024

Louise

Lille, larmende og beskidt…

Rummet var MEGET lille, vi kunne ikke en gang gå forbi hinanden. Der var ingen AC og larmen fra gaden gjorde det umuligt at sove med åbent vindue. Der var også lydt fra de andre værelser og korridoren så søvn var blev der ikke meget af! Bruseren var fyldt med hår ( ikke vores)

Friends_and_family Family

4/10

Poor

28 May 2024

Verified traveler

Took about an hour to check in at arrival, due to 1 person handling checkins and serving guests. Had asked to stay in women-only dorm, but woke up to two men that had arrived in the middle of the night. Turned out they did have available women-only rooms that had been available all along, but for whatever reason they didn’t respect the request. They did however change my room the next , but for the rest of the stay I had issues with the key not functioning, which they helped me with, except for one of the last days of my stay when I encountered a very difficult employee who kept saying this wasn’t my room and that I hadn’t paid. Even after showing my receipt and proof of full payment, he was very difficult and kept asking why I was in a different room than first assigned. Other employees kept trying to tell him that everything was fine and that I was a guest and that they could see I had paid everything, but he didn’t want to listen to them and I had to spend nearly an hour at the front desk, after a long day and being very tired, trying to sort the issue out.

Self

10/10

Exceptional

16 May 2024

Hanna

Kiva hostelli Grazin päärautatieaseman vieressä

Self

6/10

Pleasant

20 Mar 2024

Alexandru

In die Nähe vom Bahnhof die Zimmer was hab ich gehabt war die Bettwäsche nicht getauscht und sehr viel Staub und Mega laut die Heizkörper im Badezimmer hat nicht funktioniert und War am Abend kalt Im Zimmer.

Leisure Self

6/10

Pleasant

03 Mar 2024

Alexandru

A&O 😂😂 Nothing special 😂😂😂 many people but for 1-2 nights is ok

Self

10/10

Exceptional

31 Jan 2024

Anneliese

Bahnhofsnähe

Business_and_leisure Family_with_children

8/10

Excellent

25 Jan 2024

Verified traveler

Mon avis

L'hotel est propre, les chambres aussi. le petit déjeuner à 9€90/jour payé sur place est parfait , très bon et varié. Seuls les cousins sur le lit n'ont pas été appréciés car ils étaient trop \"mou\". Quand je suis entrée dans la chambre j'avais pas fait attention au fait que le chauffage avait été mis sur le 2. Et j'ai eu froid la nuit heureusment je m'en suis rendu compte le deuxieme jour et j'ai augmenté la chaleur de la piece en le mettant sur le 4.

Partner

10/10

Exceptional

31 Dec 2023

Matthew

Gut

2/10

Poor

30 Dec 2023

Magdalena

Keine Stornierung möglich

Obwohl im Internet angegeben, konnte die Stornierung 14 Tage zuvor nicht durchführt werden.