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Palais Hotel Erzherzog Johann

Graz · Austria

Sackstrasse, 3-5View location

8.6/10Excellent745 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.4/108.4
Condition8.2/108.2
Location9.6/109.6
Neighborhood9.8/109.8
Value8.0/108.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Palais Hotel Erzherzog Johann

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and shopping on site. Satisfy your appetite at the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 60 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected.

Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0. 1 mile and kilometer. Graz Old Town - 0. 1 km / 0. 1 mi- Graz Main Square - 0.

1 km / 0. 1 mi- Archduke Johann Fountain - 0. 1 km / 0. 1 mi- Graz Town Hall - 0. 1 km / 0. 1 mi- Graz Museum - 0. 1 km / 0. 1 mi- Rose Church - 0. 2 km / 0.

Read more about this hotelShow less

1 mi- Franciscan Church - 0. 2 km / 0. 1 mi- Landhaus - 0. 2 km / 0. 1 mi- Styrian Armoury - 0. 3 km / 0. 2 mi- Casino Graz - 0. 3 km / 0. 2 mi- Schlossberg Cave Railway - 0. 3 km / 0.

2 mi- Graz Art Museum - 0. 3 km / 0. 2 mi- Glockenspiel - 0. 3 km / 0. 2 mi- Graz Clock Tower - 0. 3 km / 0. 2 mi- Stable Bastion - 0. 3 km / 0. 2 mi.

The preferred airport for Erzherzog Johann Palais Hotel is Graz (GRZ) - 9. 7 km / 6 mi A stay at Erzherzog Johann Palais Hotel places you in the heart of Graz, steps from Graz Old Town and Graz Main Square. This hotel is 0. 1 mi (0.

1 km) from Graz Town Hall and 0. 1 mi (0. 1 km) from Archduke Johann Fountain.

A stay at Erzherzog Johann Palais Hotel places you in the heart of Graz, steps from Graz Old Town and Sporgasse Shopping Street. This hotel is 0.1 mi (0.1 km) from Graz Main Square and 0.1 mi (0.1 km) from Graz Town Hall.

Make yourself at home in one of the 60 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 23 to 23 for adults, and EUR 8 to 15 for children
    • Covered self parking fee: EUR 22 per day (in/out privileges)
    • Pet fee: EUR 15 per pet, per night
    • Crib (infant bed) fee: EUR 15 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Graz Old Town 0.1 km / 0.1 mi
Sporgasse Shopping Street 0.1 km / 0.1 mi
Graz Main Square 0.1 km / 0.1 mi
Archduke Johann Fountain 0.1 km / 0.1 mi
Graz Town Hall 0.1 km / 0.1 mi
Graz Museum 0.1 km / 0.1 mi
Rose Church 0.2 km / 0.1 mi
Franciscan Church 0.2 km / 0.1 mi
Landhaus 0.2 km / 0.1 mi
Styrian Armoury 0.3 km / 0.2 mi
Casino Graz 0.3 km / 0.2 mi
Schlossberg Cave Railway 0.3 km / 0.2 mi
Kunsthaus Graz 0.3 km / 0.2 mi
Glockenspiel 0.3 km / 0.2 mi
Graz Clock Tower 0.3 km / 0.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1852
  • Total number of rooms: 60
  • Number of floors (main building): 4
  • hotel
  • American Express
  • EC
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
Show 40 more facilities & services
  • Bus/Train station
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Secure parking
  • Room service
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Non-smoking area
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room: 1
  • Meeting room: 3
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • FaxExtra charge
  • Sauna
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PROMODOUBLE • PROMODBL.PR

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    DOUBLE PROMO

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PROMO

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS-1

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS-1

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-1

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Palais Hotel Erzherzog Johann

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Palais Hotel Erzherzog Johann

8.6
Excellent
745 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
9.6 /10
Neighborhood
9.8 /10
Value
8.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
30 Jul 2026
Katherine
The location was good. The hotel itself is older and therefore the rooms and the equipment in them are older. The breakfast was not great, but wasn’t bad, either (sub-par compared to others we’ve had). No problems, though, overall.
10/10
Exceptional
16 Jul 2026
Nathan
Nice hotel located centrally in Graz. Is obviously a bit older which can be seen, but was still well kept and good overall stay.
Friends_and_family Friends
10/10
Exceptional
08 Jul 2026
Alvin
Great place to stay in the area
Self
8/10
Excellent
29 Jun 2026
Henri
Solid beautiful hotel, very historic feeling
Friends_and_family Friends
10/10
Exceptional
15 May 2026
Erika
Room clean , staff very friendly,
Breakfast and Bar not used
But I would like a receipt for stay ,
Self
10/10
Exceptional
07 May 2026
Colleen
Excellent old hotel near all the sights!
Partner
10/10
Exceptional
14 Apr 2026
Carly
This hotel is in the perfect location in Graz. Just out the door there is tons of shopping and dining options. It’s also about a 20min walk from the train station. The staff was so nice and helpful! The rooms are spacious, clean and nice beds. The decorations in the hotel also added a charming look to it. I would recommend this hotel and would easily book it again.
Family
10/10
Exceptional
07 Mar 2026
Christian
Very nice character hotel. My room was nice, breakfast was very good. Very central location.
I was facing the street, thought there might be noise concerns, but it was much quieter than I expected.
Self
8/10
Excellent
17 Feb 2026
Nariman
Location is amazing. The hotel rooms are large. Our bathroom was fully remodeled with a giant tub and a separate shower and a separate toilet. Rooms had very squeaky floors and I mean like super loud. The plants inside the hotel needed a bit of a dusting. Other than that, I was very happy with my stay. Staff is very kind and helpful.
6/10
Pleasant
16 Jan 2026
Pascale Romana
Room was in good condition. Was a bit disappointed in housekeeping. I didn't request it everyday but when I did, I was surprised the shower soap was not refilled it was almost empty and also the toilet paper.
Leisure Self
10/10
Exceptional
16 Dec 2025
DAVID
Excellent rooms and location. Staff ranked the Christmas markets for us.
Partner
10/10
Exceptional
25 Nov 2025
Kurt
The location is perfect, just a minute walk from the Hauptplatz - Main Square - with tram and bus connections.
Many excellent restaurants and bars in and around the Old City
The hotel is excellent - my superior room was spacious and very comfortable.
Quiet and good amenities.
Staff are friendly and very helpful.
A perfect hotel for a beautiful city.
Leisure Family
10/10
Exceptional
24 Nov 2025
terance anthony
Very clean and tidy.
Stunning rooms.
Spacious.
Checkout the cocktail bar !!
Leisure Partner
10/10
Exceptional
23 Oct 2025
Gunter
Staff was very helpful with restaurant recommendations and getting around the city
Leisure Partner
6/10
Pleasant
21 Oct 2025
David
Room was large and clean. Staff was friendly and helpful. Location was perfect for exploring and convenient for transportation.
Leisure Partner
10/10
Exceptional
17 Oct 2025
Susan
Stylish historic hotel well located in the central of Graz with easy access to the main sights. The room was spacious and quiet and we enjoyed having a cocktail in the bar.
Leisure Partner
10/10
Exceptional
16 Oct 2025
Thien
Terrific 500 year old building and great hotel. Staff are excellent and the breakfast is as well. Lovely halls and high doors. A special olace
Partner
10/10
Exceptional
08 Oct 2025
Allison
Location was perfect and the old vibe of the hotel was fabulous! The central atrium was stunning and the rooms were very spacious! Highly recommend!
Leisure Family
10/10
Exceptional
03 Oct 2025
Anne
Right in the center of everything. Elegant, old-world style.
Self
10/10
Exceptional
29 Sep 2025
Edward
Perfect location for all the attractions. Very nice and easy to navigate from here.
Leisure Partner
10/10
Exceptional
12 Sep 2025
Barbara
Great Location, Clean room, Breakfast buffet was worthwhile. Would stay again.
Leisure Partner
10/10
Exceptional
10 Sep 2025
Michelle
Absolutely fantastic location with great staff.
8/10
Excellent
08 Aug 2025
David
Excellent location for the Schloßberg and main square but still fairly quiet. Breakfast was self service - perfectly fine but not spectacular. No restaurant for evening meal but there were several Austrian and Italian restaurants nearby. The internal atrium was very attractive and the room was lovely high ceilings. Not much furniture in the room though - could have made more of a feature. Seemed a bit sparse. Need to fix the broken (flashing) lights in the hallway but other than that a nice hotel in a good location.
Leisure Partner
6/10
Pleasant
03 Aug 2025
Holly
The hotel is in a great location. But you cannot expect more than that. Two things are bothersome: 1. Other 4 stars hotels (i. e. Hotel Merkure) in the area provided their guests a. 4 bottles of water a day, esp. when it was so hot on these days; b.Breakfast was included; c. Price per night is lower;
2. The staff was in general very nice and helped me with printng of my paper. However, the breakfast lady had a horrible arrogant attitude: Breakfast is supposed until 11am; when I was there at 9am, certain things were already gone, but she refused to add, for example, smoked salmon, to the table; her response was rude (the breakfast was 21 Euro). Some people may not care for smoked salmon, but I do like it for breakfast (do it at home too). Additionally, bathroom is spcious, but it was designed horribly: water faucet cannot completely turned up to the right because there is a piece of glass on top of it keeping you from doing it. No shower curtain, only a small cover attached to the front of the bath tube. So shower water came out on the floor and bathroom door that you have to wipe them dry after each shower.
Business Self
10/10
Exceptional
27 Jul 2025
Zhaleh
Fabulous location
Leisure Partner
10/10
Exceptional
25 Jul 2025
Dawn
We had a wonderful stay! The Wintergarten is beautiful and the breakfast is delicious. Highly recommend.
Leisure
10/10
Exceptional
06 Jul 2025
Krzysztof
Gratulacje
10/10
Exceptional
05 Jul 2025
Bosiljka
It was nice one day stay I liked because it was convenient in the center. Breakfast was good.
Leisure Partner
10/10
Exceptional
15 Jun 2025
LaVerne
Very nice.
Leisure Family
10/10
Exceptional
10 Jun 2025
mark

Recommended

Great location, excellent breakfast
Partner
10/10
Exceptional
10 Jun 2025
Rohan
Great hotel in an unbeatable location!
Leisure Partner
8/10
Excellent
06 Jun 2025
Amnon
Recommended with a little catch...
Old style and old hotel. That means, some of the rooms have wood parquet - that you can here it when walking... You have to love this kind of style which has a charm that new modern hotels don't have. Got room 117 - faces the alley - very quiet. (there are no cars allowed to drive here but only cabs/light rail and groceries). Did not have breakfast. Location is 11 of 10 !!! Big room. Separate toilet. Graz was more than I expected - book this room and find out...
Tip 1: go to the Schlossberg and enter the \"Graz Museum Schlossberg\" - new facility with nice demos and the best view of the city.
Tip 2: uber doesn't always work. use the standard taxi instead, more or less the same price.
> The little catch :didn't like the blackout curtains - they don't block the light, so if you are sensitive - on summer the sunrise is 5:00 and you might wake up...
Leisure Partner
8/10
Excellent
03 Jun 2025
Sunil
Perfect central location
Leisure Family
8/10
Excellent
25 May 2025
Ingo

Nice place with history

Nice place in Graz. Older property so dont expect new. Great value set in lod town area.
Partner
10/10
Exceptional
21 May 2025
Julie
Very charming hotel with a great location!
Leisure Family
10/10
Exceptional
06 May 2025
Isobel
Excellent location and hotel on the old European style Room was very spacious and clean. Front desk staff helpful, would recommend.
Leisure Partner
8/10
Excellent
02 May 2025
Leonid
There is misinformation about air conditioner in the hotel.
On site it says that rooms have AC.
But when we arrive to hotel and asked that it's little bit hot in room, we got answer that they are not switch on AC in winter. My visit was on Apr 25-27, temperatures were around 25 degrees.
In the desk we were suggested to open windows.
It helped a little with hot, but became noisy even at nights
Partner
8/10
Excellent
24 Mar 2025
Alasdair
Very comfortable beds in classically furnished rooms which provide all you require. The planted atrium is beautiful. Fantastic breakfast selection and great hospitality.
Coffee could be better.
Leisure Partner
6/10
Pleasant
21 Mar 2025
marina
Old room, no carpet, small bathroom
Leisure Partner
10/10
Exceptional
23 Feb 2025
Alan

Short stay in Graz

A beautiful hotel in the historic district. Easy walk to shops, restaurants and the opera. The room was comfortable and very spacious. A great stay.
Self
10/10
Exceptional
03 Jan 2025
Brigitte
It was lovley old building
Didnt like to book a seat in the bar no restaurant in the hotel tv channels were bad and then gone
Leisure Family
10/10
Exceptional
03 Jan 2025
Jeff
The bath tub was a bit high to step in and out of for a shower. It was hard to get used to a half shower door. Staff was excellent, breakfast was great.
Leisure Family
6/10
Pleasant
20 Dec 2024
Eckert
Parking for this hotel is underground, beneath a shopping center. You have to park, take an elevator up to the department store, walk through the department store and then onto the street. The hotel is located next to the department store. Very inconvenient if you have luggage. While we had the largest suite at the hotel, it was still not luxurious and I would rate it as a moderate hotel. Breakfast was good, and the staff was courteous, friendly & helpful.
Leisure Partner
10/10
Exceptional
16 Dec 2024
Zachary
Very nice hotel. Right off the square. The room was very big and open compared to some places ive stayed.
4/10
Poor
27 Nov 2024
Peter
Beautiful hotel in a central position with very friendly staff. Unfortunately heating was set very high and there was no way to turn down the temp in the room. Had to leave windows fully open to let cool air in. Internet was heavily censored and many sites not available. TV did not have any English channels. German only. Ultimately even though staff were lovely, the extreme heat made it impossible to get a good night’s sleep, and that is the most important thing in a hotel.
Leisure Self
6/10
Pleasant
22 Nov 2024
Marijane
I stayed three nights. My single room was fine. It was very hot without heat on so had to open window now and then. Breakfast is expensive (21€) and not great. Stale pastries. Overpriced. Location is the best thing about it. My bathtub drain did not work. The soap is positioned for a shower so you’re outta luck if you prefer a bath. One bath towel.
Leisure Self
10/10
Exceptional
20 Nov 2024
Gideon
Perfect location; friendly staff; well maintained hotel.
10/10
Exceptional
14 Nov 2024
John
We booked through Expedia and got an upgrade to our room. We stayed in 304 which was a giant suite with a separate bedroom. To he bat. ,,was fully modernized. The breakfast was great and the staff was helpful and friendly. The location made it possible to walk everywhere.
Leisure
8/10
Excellent
01 Nov 2024
Hazel
The hotel is located in the center of old Graz so we had some problems finding the hotel. Parking is about 2 blocks away. Hotel is wonderful and you can walk to attractions.
Leisure
10/10
Exceptional
02 Oct 2024
Rene
A pleasant old style hotel in the perfect location. Bit of a mix up when checking in - did not show a reservation - but the staff dealt with it in a pleasant friendly manner.
Also, Graz is a very nice town with lots of things to do and great food
Partner
10/10
Exceptional
07 Jul 2024
Josef

Great location.

Great location. Comfortable room. I suggest parking in garage before check in. To park in front of hotel to check in not possible.
Partner
10/10
Exceptional
04 Jul 2024
Verified traveler

Loved it

Great place with classy character in the heart of old-town Graz. Great cocktail bar downstairs. The a/c is set to 22C, but was comfortable fleeting even on the top floor. (The temps were highs in 70s so not as brutal as late July-August can be.) Good service, would return.
Self
2/10
Poor
19 Jun 2024
Amanda
Our room was missed for cleaning, the cleaner lied and said we had a sign on the door, then the cleaner told us they had other more important rooms to clean. We were refused towles and toilet paper. We asked the front desk about getting the room cleaned and they said no the cleaner had left. The staff were rude to us and unfriendly. The room was hot. The air conditioner leaked. The fridge didnt work.
10/10
Exceptional
08 May 2024
Cecilia
This may be my favorite hotel I have stayed at in Europe. It is quiet, lovingly decorated, and it is right in the heart of town. Every attraction we wanted to see was within 15 minutes walking distance. Plenty of food and shopping only hundreds of feet away. The staff were super helpful and the bar was also a treat. If I ever come back to Graz, we will be staying here again.
Leisure Partner
10/10
Exceptional
03 Jan 2024
Melba

Right in center of pedestrian area, an old hotel

The hotel is very nice in the center of the pedestrian area in Graz, within a short walking distance to everything. Parking is a bit complicated due to the traffic restrictions of the area but thankfully available.
We stayed in a suite as there were three of us and it had the charm of past opulence with even a piano in the sitting room. The bathroom was clean and fairly spacious Staff was friendly and helpful making reservations and such. Breakfast was nice.
Friends_and_family Friends
10/10
Exceptional
03 Dec 2023
Marion
Best location in the city ... right on the main square in the pedestrian shopping area. Lovely room with large bathroom and a view of the landmark clock tower. Fairly priced.
Leisure Partner
10/10
Exceptional
09 Nov 2023
Silvia
Very nice hotel in a great location.
Leisure Partner
6/10
Pleasant
11 Oct 2023
Ian
Was a nice enough hotel but feel the room is badly in need of some modernisation. Hairdryer was temperamental and was disappointing that there were no English speaking channels on the television. The bathroom was a bit smelly also. Staff were friendly and helpful however.
Leisure Partner
10/10
Exceptional
17 Sep 2023
Carl
Great old hotel…air broke down …but enjoyed the whole experience
Leisure Friends
10/10
Exceptional
29 Aug 2023
Jennifer
Wonderful location and room
Friends_and_family Family
10/10
Exceptional
22 Aug 2023
Stephan and Donna
The reception staff was excellent and very nice. The rooms wecbooked were good and the location was excellent. Thank you.
Family
10/10
Exceptional
16 Aug 2023
Gratian
It is extremely close to the main plaza Hauptplatz-
Very clean, very nice staff excellent location and the feel of imperial Austria
Leisure Family
8/10
Excellent
28 Jul 2023
TD

Perfect location, grand old hotel

Perfect location, charming grand old hotel, though I think we had the runt of the rooms. Clean, substantial breakfast, efficient staff. Parking easy but extra.
Partner
4/10
Poor
11 Jul 2023
Aneta
Very hard to get to by car. There are no TV channels in any language other then German. Breakfast not included, expensive, yet with cheap offerings. Parking is in the area shopping mall, and you have to drive around several blocks to get there. And once I paid parking in hotel, the ticket to get out of garage did not work. I called hotel and was told I need to go parking office, while unable to even tell me office location. Once I objected, they called the garage and sent an attendant to help me out. Altogether, it took almost 0.5 hr. Just to get out. Thank God I did not have to catch a plane. This is a set-up where a availability of valet staff is a must, so a guest does not have to suffer through that. Altogether, not getting a good value for your dollar.
Leisure Family
10/10
Exceptional
03 Jul 2023
Emma
Beautiful and comfortable room, convenient location, helpful staff, and nice amenities. I would stay here again!
Business_and_leisure Self
10/10
Exceptional
10 Jun 2023
Mozher
This Hotel building is a history by itself. it is located on the doorway of the Graz main square.The open space up to the roof, and the beautiful plants around this space are extraordinary. The room is nice, so do the bathroom. the only little mater is that the shower holder on the Jacuzzi
is not holding it upward position.
Leisure Family
10/10
Exceptional
04 Jun 2023
lee
I love the hotel with is spacious and antique museum vibe also situated at the main attractions with afew walking distant.
Leisure Family
10/10
Exceptional
30 May 2023
Michael

European tour 2023

A wonderful hotel right in the heart of the historic section of Graz. Everything you could wish for is within easy walking distance. The hotel itself is full of character, our room was enormous compared to modern functional hotels. The facilities are excellent and the staff are friendly and welcoming. We loved our stay here and would highly recommend both the city and this hotel.
Partner
10/10
Exceptional
14 May 2023
Richard
They never did manage to reconnect the hotel to receive English TV channels such as the BBC, CNN and France 24. The tech put a call into their service provider but no luck in getting any action. It was raining heavily so I was largely confined to my room so it would have been nice to have access to better TV programming.
Leisure Self
10/10
Exceptional
06 May 2023
Mark
Centrally located with all the main city sites such as the Clock Tower, Art Gallery, Mausoleum and City Hall a few minutes walking distance. Staff at the Hotel were very friendly and helpful. The room was very clean with tea and coffee making facilities. Highly recommended.
Leisure Self
10/10
Exceptional
08 Jan 2023
Genevieve

Grand Stay in Graz

Wow, what a fabulous hotel! We loved our stay and this hotel is right in the heart of Graz. It was easy to get around on foot or by tram. There was a highly rated restaurant literally across the street. Our room was spacious and the bathroom was roomy and bright. The breakfast buffet was one of the best I've ever had in Europe - fresh berries, smoked fish, assorted juices and even champagne. The inside of the hotel was magnificent with an interior courtyard full of plants.
Partner
10/10
Exceptional
27 Dec 2022
Kari
Amazing apartment so close to everything. And Anna was wonderful all ways there to answer any questions we had about apartment or where’s the best pizza was . Will definitely came back.
Leisure Family
10/10
Exceptional
29 Nov 2022
gavriela

Schöne Tage

Sehr gute Lage,leicht zu Fuss die Altstadt zu besichtigen,freundlicher Empfang und angenehme Atmosphäre.
Partner
10/10
Exceptional
05 Sep 2022
Rita
Een mooi hotel, schone kamers, vriendelijke medewerkers. Uitstekende locatie, midden in het centrum.
Leisure Partner
8/10
Excellent
17 Aug 2022
Eleonora
The hotel is in the main city square, it just could not be better. The hotel is very clean, room is comfortable. The hotel is located in the former palace. Air conditioner in the room is fine.
The only downside that the halls of the hotel are very long and there is no air conditioner in them or any air flow.
Leisure Self
10/10
Exceptional
07 Aug 2022
stephen
Our first time in Europe and went to Graz on a recomendation and were very happy and surprised by how we were treated especially that most of the staff spoke very good English and were always accommodating and helpful. The location is also perfect. Highly recommend hotel and Graz for a European vacation.
Leisure Family
8/10
Excellent
29 Jun 2022
Karl

Worth it!

Superb location in the center of the city and a beautiful old building with high ceilings, tall palatial doors, and a nice enclosed courtyard. The restaurant and bar downstairs are topnotch.
Friends_and_family Friends
10/10
Exceptional
04 Jun 2022
Rose
Amazing place to stay in Graz. Right in the middle of everything which is so convenient! No need for a car, you can walk everywhere. The trains are right there as well. So easy to stop back in if you forgot something for the day, or just need a quick break. I would stay again in a heartbeat!
Leisure Family
10/10
Exceptional
25 Mar 2022
Brian

Old world beauty/modern comfort. Perfect location.

Talk about old world beauty. This hotel is old. Creaky gorgeous wood floors and old shutters. However it is modernized enough to provide a beautiful sheik setting right in the center of town. The view of the streets from our window was lovely. The gorgeous atrium made our fancy breakfast even better. We loved this hotel! I’d recommend it to anyone. The beds were so comfortable and our suite was extremely spacious.
Friends_and_family Family
10/10
Exceptional
25 Feb 2022
Ashley
Nice old building. Great location in city center. Easy to walk to local tourist sites. Staff allowed luggage storage after check out. Great breakfast buffet.
Leisure Self
10/10
Exceptional
03 Feb 2022
Glen
Incredible room...it had a grand piano
Leisure
10/10
Exceptional
02 Jan 2022
Kevin
A fantastic & historic hotel located in the heart of Graz. Staff was very friendly, check-in was quick & efficient, and the hotel itself was beautiful. Countless restaurants, cafes, and pubs are within minutes of the hotel. I would absolutely stay here again.
Leisure Self
10/10
Exceptional
24 Nov 2021
Edward

Heart of Graz

Excellent hotel in a very convenient, central location near Hauptplatz in a walker-friendly city. Room was spacious, elegant, and comfortable. Staff was friendly and courteous. didn't opt for breakfast so can't comment on food, but the central courtyard area of the hotel looked very nice.
Self
10/10
Exceptional
06 Sep 2021
Mikulas
The hotel is really nice, it is in a historic building which gives it an extra charm. Directly in the city centre so it's also convenient.
Partner
10/10
Exceptional
05 Aug 2021
Verified traveler
this hotel in some ways was a mixed bag ... though saying that too reflects different cultural values ... and when in Rome, do as ... in time this might have been a high class 4 or 5 star hotel ... not now ... it was interesting, especially if one likes history, and the greenerie was amazing ... to the degree of that which was live versus fake (and plastic defeats any sustainability ideas) ... I liked my stay ... but objectively I think the hotel was 3 but not 4
Business_and_leisure Self
8/10
Excellent
01 Jul 2021
Marietta

Would book again

Nothing to complain about, the room was nice and clean and the location in the city center was fantastic. Didn't have breakfast on site so can't talk about that. Would book again.
Friends_and_family Family
10/10
Exceptional
29 Jun 2021
Mariestella
Very conveniently located next to the square. Really can’t do better in terms of location. Though it can be loud between the crowd noise and the bells.

Nice staff. Old hotel but very very comfortable. Big rooms.
Friends_and_family Family
4/10
Poor
12 Jul 2020
Janka
Mala tmava izba s vyhladom nikam-nebrat c 21 na ktoromkolvek poschodi, bonus bola poloha-v centre a bufet rano
Partner
8/10
Excellent
25 Jun 2020
Stephanie

Right in the market square

The hotel is smack in the middle of the city which is perfect for exploring on foot. My only complaint is that parking is located in a shopping parking garage not terribly close to the hotel which was just slightly far when bringing bags in. But otherwise a good hotel in a great location!
Friends_and_family Family
10/10
Exceptional
02 Mar 2020
Verified traveler
Our room was comfortable, and spacious. There was a wide selection of food for breakfast which seemed excellent value for money. The hotel enjoys an excellent location, in the heart of the city, and very close to tram routes, shopping and restaurants. If you like trying cocktails you have to visit the bar in the evening, but be warned it is very busy. The staff are very helpful, and particularly in the bar, very attentive
Friends_and_family Partner
10/10
Exceptional
30 Jan 2020
Verified traveler

3-nights stay review

Perfect location for city walking - the very city center. Tram stop for all directions in less than 100 meters.
Perfect condition for a comfortable stay: a bathtub with hot water starting immediately, a comfortable bed, fast WiFI, a teapot and a convenient system for heat adjustment. The personal was friendly and prompt.
Supermarket Spar just in the next house. The room was quite and good ventilated. The highest mark.
Business
10/10
Exceptional
03 Jan 2020
Verified traveler
The hotel is a beautiful historic building right next to the main square of Graz, so everything is on your doorstep. We had a drink in the hotel bar, and the cocktails are excellent.
The staff are very helpful, and I would definitely recommend this hotel.
Friends_and_family Family
8/10
Excellent
30 Dec 2019
Verified traveler

Good location, clean and comfortable but.....

There was a mix-up in my booking when I arrived and the reception claimed they did not have a room under me even when I showed them the confirmation email from hotels.com. When I showed that I had even paid the non-refundable fee, the staff seemed to be rather grudging and unhappy in looking for a room and no apology was even provided. Service could be improved in this area especially when a mistake was made on your end.

Otherwise the room was clean and comfortable. Location was good.
Self
10/10
Exceptional
01 Nov 2019
Jasna
Location is perfect
An old place with a lot of caracter.
Next to big shoping mall
Recomended
Business
10/10
Exceptional
25 Sep 2019
Verified traveler
The Building is very old and interesting, the Service good.
Friends_and_family Partner
8/10
Excellent
23 Sep 2019
J.P.
This hotel is in a really nice old building. The staff were lovely and my room was huge. The decor is in keeping with the history of the building which I liked. My shower was huge and a great start to the day. It is also a great location by the main sqaure.
Business Self
8/10
Excellent
05 Sep 2019
CHARLES

Great location

Big room, but a bit old. Overall the location and the staffs are great.
Business
10/10
Exceptional
25 Aug 2019
Verified traveler
Very elegant, clean, comfortable. Excellent, central location.
Leisure Self
10/10
Exceptional
21 Jul 2019
Verified traveler
Fantastic location for walking through the historic part of town. Only a block away from the rathaus and 3.blocks to the Schloßberg and old castle complex. Don’t miss the armory!!! It is mind blowing everything that has been preserved.
Leisure Family
10/10
Exceptional
03 Jul 2019
Verified traveler
Just a superior hotel. Rented a Superior Double, and it was extremely spacious and the shower was 10 stars. Enjoyed our stay very much. Located on Old Town Square, close to everything. Hotel Staff were very helpful.
Leisure Partner

Location & surroundings

Palais Hotel Erzherzog Johann
Sackstrasse, 3-5, Graz, Austria

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Palais Hotel Erzherzog Johann

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