Grand Hotel Suisse Majestic

Switzerland , Montreux
MONTREUX, Avenue des Alpes, 45
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100 reviews shown

10/10

Exceptional

11 Jan 2026

Stacey

The room was clean and the bed was very comfortable. It had magnificent views of the lake with a beautiful mountain backdrop. The breakfast was delicious - lots of options including made to order omelettes with a dining space with lake views. We received a warm welcome from the staff each time we came into the lobby and they were able to offer good local knowledge if we had any queries. I would not hesitate to stay here again if I ever get the chance.

Leisure Friends

10/10

Exceptional

24 Dec 2025

douglas

Everything top rated

Leisure Family_with_children

10/10

Exceptional

15 Dec 2025

Catherine

The hotel is conveniently located right across the street from the train station and the Christmas market was within short walking distance. We had a lake view room. The bed was very comfortable and the hotel provided all the essentials for our stay.

10/10

Exceptional

15 Dec 2025

Andrena

This is one of the nicest hotels I have stayed in on any journey. Immediately across from the railway station and our balcony overlooked the Christmas Markets. Staff were friendly and helpful and room was beautiful with plenty of storage space. The hotel was absolutely majestic as the name implies. Would return in a heartbeat.

Leisure Family

6/10

Pleasant

15 Dec 2025

Inderjit

The room was very loud. It was hard to sleep.

Business Self

10/10

Exceptional

12 Dec 2025

Marie

We were pleased with everything, check in, assistance throughout the stay, breakfast, rooms, views, location, everything was perfect

10/10

Exceptional

12 Dec 2025

Audris

The amenities provided was good. The location of the hotel was near the train station and Christmas market. Staff were helpful and friendly.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Zack

Stunning lake views, great location for the Christmas markets.

Partner

10/10

Exceptional

01 Dec 2025

Marwan

Literally everything about the hotel was excellent!

Leisure Family_with_children

6/10

Pleasant

23 Nov 2025

Glenn Robert

Staff were great. Clean and comfortable room. But water pressure in tub so low that bath was out of the question and showering was difficult. Had to open windows to lower temperature of room.

Leisure

10/10

Exceptional

01 Nov 2025

Theresa

Awesome stay - wish we could have stayed longer! Room was clean and spacious!

10/10

Exceptional

27 Oct 2025

William

Excellent hotel with beautiful views of the lake. Well worth paying extra for the view! Staff were friendly and helpful and recommended several things for us to do and places to eat. Train up the mountain is a must.

Partner

10/10

Exceptional

15 Oct 2025

Melanie

This hotel welcomes you with a luxurious old world feel!! So close to the train station (literally across the street …) and right on the lake. It was easy to walk along the promenade and take public transportation to different nearby villages. The room was super clean and had a beautiful view of lake Geneva. The little balcony with table and chairs and Nespresso machine in the room was the icing on the cake :). Breakfast had a nice variety which included healthy options as well. What stood out the most was the concierge and staff that worked at the hotel. They were super helpful in finding and recommending things to do to make the most of the stay, even calling ahead ro a nearby vineyard to make sure they had space for us for a last minute tasting. Then helping us with the trains there and back. Overall we can’t recommend this hotel enough and would stay here again!

Leisure Family

10/10

Exceptional

07 Oct 2025

Juliana

Great hotel

10/10

Exceptional

05 Oct 2025

Jorge

Absolutely outstanding property located right across from the train station and net restaurants and shops. The views from the hotel are stunning. Staff and service were also excellent.

Leisure Friends

10/10

Exceptional

05 Oct 2025

Emma

Would stay again

Location is ideal, literally opposite the train station. Also right by the escalators up from the lake so you don’t need to do all the steps. Really comfy bed

Self

10/10

Exceptional

01 Oct 2025

ginette

Perfect location to train station and city

Leisure Family

10/10

Exceptional

30 Sep 2025

Ronald

Check in was seamless. Hotel staff very friendly and helpful. Perfect central location.

Leisure Partner

10/10

Exceptional

24 Sep 2025

Christine

Beautiful property with an amazing view… definitely upgrade to a room with a view, it’s so worth it here. Great place to discover all areas of Lake Geneva. Very convenient to the train.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Deborah

Loved that it was right across the street from train station and our view of the lake was amazing!

Leisure Family

8/10

Excellent

14 Sep 2025

Tina

The hotel is very nice, and the breakfast area is spacious and beautifully designed. The breakfast and reception staff are friendly and helpful, which made the stay pleasant. However, the room had an unpleasant odor, likely due to the age of the building. We also had dinner at the restaurant, where unfortunately the staff provided almost no service. Our room faced the train station, which made it quite noisy during our stay, though it is very convenient if you are traveling by train.

Leisure

10/10

Exceptional

14 Sep 2025

ROSARIO

The hotel is awesome, nice spacious rooms. Conveniently located 100m from train station; good access to public transportation and restaurants and shopping; pleasant staff; many amenities. I would definitely stay here again.

Leisure Partner

10/10

Exceptional

10 Sep 2025

Rosemary E

This was our second stay and as we return to montreux in the future we will always stay there.

Leisure Partner

10/10

Exceptional

10 Sep 2025

David

Great view of the lake and right across the street from the train station

Leisure Partner

10/10

Exceptional

08 Sep 2025

Ann

We had the best stay here during the Freddie Mercury days in September. It’s conveniently located right across the train station and the bus stop is also very close. There are delicious food options within walking distance and a grocery store. Rooms were clean and quiet. Thoroughly enjoyed the balcony overlooking the lake. Breakfast buffet had a wide range and was delicious. Dinner was better than other restaurants around the area. Complimentary beverages in the fridge were a huge plus and were refilled daily. Wonderful property, staff, and location. I’d stay here again in a heartbeat. Thank you for making our stay so memorable!

Leisure Family

10/10

Exceptional

03 Sep 2025

Robert

An upscale property that delivers. First class in every aspect.

Leisure Partner

10/10

Exceptional

02 Sep 2025

marcie

10/10

Exceptional

29 Aug 2025

Diane

The parking and unloading were tough. A very helpful bellman came to our rescue and helped with unloading and parking directions.

Leisure Partner

10/10

Exceptional

27 Aug 2025

Mark

Well renovated historic hotel, now a part of Marriott family. Keeps the flavor of old times. Lakeview room balcony provides amazing site from the balcony.
The restaurant is not bad for the dinner. Two days spent at the hotel were easy and undemanding.

Leisure Partner

6/10

Pleasant

19 Aug 2025

Phanny

The room was spacious and right in front of the station so I really liked that. Staff was ok, I like the free minibar. But it is a nice hotel and the location makes it easy to get around.

Leisure Family

10/10

Exceptional

28 Jul 2025

deepak

Great vibes

Wonderful place, great location, Montreux jazz festival was happening across the road, must go for walk near mcdonalds and don’t forget to take dip in the lake

Partner

10/10

Exceptional

27 Jul 2025

Darrell

Magnificent views of the Lake. Pay for the lakeside views. So peaceful.

Family

10/10

Exceptional

23 Jul 2025

Patricia A

Small room but great location

Leisure Partner

10/10

Exceptional

09 Jul 2025

Edward

Well located in a glorious city. Exceptional service in all parts of the hotel. Good dining and breakfast options.

Partner

10/10

Exceptional

30 Jun 2025

Harumi

The location of this hotel is the best

Leisure

6/10

Pleasant

30 Jun 2025

Joanne

Lovely view from our balcony and the restaurant terrace. Quiet room other than noise from floor above. Very soft bed. Poor bathroom design with unsafe shower over bath arrangement and trip
hazard. Staff giggled when I mentioned the bathroom - apparently most have the trip step into the bathroom! Very convenient for the station. Fab food if expensive in 45

Leisure Partner

6/10

Pleasant

26 Jun 2025

Verified traveler

Just ok

Location is great and the rooms are clean but pretty basic, not even a coffee machine in the room. The reception staff are polite but very slow and there is always a wait for the elevators as they are also used by hotel staff to transport linen etc. Definitely not value for money, at that price range you expect a lot more.

Business

10/10

Exceptional

25 Jun 2025

Linda

Booked at the last minute due to unexpected delay in transport. Staff were gracious, efficient, and helpful in getting us to a local rental car location, with fantastic breakfast before we left.

Leisure Family

10/10

Exceptional

05 Jun 2025

Sindhura

The room was spacious and beautiful. The hotel staff were friendly and check-in process was easy. The properly has a stunning view of the lake and has an on-site restaurant. A good property to stay!

Leisure Family_with_children

10/10

Exceptional

04 Jun 2025

Rita

Best hotel of our trip. We stayed at 7 hotels in our recent trip and by far this was the best. Very luxurious, amazing clean and comfortable rooms, and the VIEW from our balcony wow wow wow. Great location on The promenade facing the Lake. The staff was very helpful and friendly, the train station is literally across the street from hotel lobby.

Leisure Friends

10/10

Exceptional

03 Jun 2025

Ashley

Beautiful property directly across from the train station! Hotel was immaculate, staff was polite, rooms were quiet and bathrooms were well stocked with L’Occitane products. The restaurant had a fantastic view of the lake. This hotel is close to everything you could need or want in Montreux and was one of the best hotels I’ve ever visited! Already want to come back!

Leisure Partner

10/10

Exceptional

31 May 2025

Vaishali

Across from station. Close by restaurants in walking distance. Great views !

Leisure Family

10/10

Exceptional

04 May 2025

Leona

Beautiful area. I did not have opportunity to stay as long as we wanted. Definitely will go back. Hotel is beautiful.

Leisure Family

10/10

Exceptional

01 May 2025

Rachel

8/10

Excellent

29 Apr 2025

Linda

Receptionist was warm and welcoming, and provided clear and helpful hotel information during check-in. All the hotel staff we encountered were professional, but also friendly and approachable. Really enjoyed having the lakeview from our room. Breakfast buffet was pretty good. Located directly across train station, which is very convenient.

Leisure Partner

10/10

Exceptional

29 Apr 2025

Pamela

Property is located directly across from the train station so it's very convenient!

Leisure Family

10/10

Exceptional

26 Apr 2025

Tuyen

Balcony and lake facing Lake Geneva, breathtaking

Leisure Partner

10/10

Exceptional

22 Apr 2025

Eduardo

Beautiful location and hotel, but the best part was the staff!!!

8/10

Excellent

14 Apr 2025

Frank

A lovely room with a sea side view. Hamman and sauna were a nice bonus. Breakfast buffet was plentiful. Montreux is breathtaking. With plenty of opportunities for walking and enjoying the boardwalk. .

Leisure Partner

10/10

Exceptional

18 Feb 2025

Nicholas Alexander

Wonderful hotel in the perfect location. Views from rooms with a view of the hotel are breathtaking. Plenty of restaurants and bars within walking distance and literally across the road from Montreux train station. Would highly recommend

Leisure Partner

10/10

Exceptional

31 Jan 2025

Kevin

Everything was amazing especially staff! Restaurant 45 served the best veal sweetbreads we have ever had.

Leisure Family

10/10

Exceptional

27 Jan 2025

David

Property was amazing, staff were extremely friendly, only slight criticism is they take a 100 franc per night deposit which i wasnt aware of, i am still awaiting my money to be released back into my account 2 days later thus far, other than that hotel is amazing abd area itself is wonderful

Leisure Partner

10/10

Exceptional

07 Jan 2025

Wendy

Ideal location directly opposite entrance to train station. Scenic water views from balcony. Clean and comfortable room.

Leisure Partner

10/10

Exceptional

06 Jan 2025

Mayank

Superb location, it’s just across the road from the Train station. We had a corner Lake-view room and the view from the balcony was just gorgeous. Could see a long stretch of the Waterfront promenade, from the balcony. Staff was helpful at all times, Alex at the desk was particularly helpful and efficient. Overall, a superb experience.

Leisure

10/10

Exceptional

05 Jan 2025

Norman

Best hotel experience in Montreux .

10/10

Exceptional

01 Jan 2025

Timothy

Best Hotel in Montreux

This was a beautiful hotel on the water! Very convenient to the train station and downtown! We loved the amazing decor and the helpful staff ! We would definitrly stay here again!

Partner

10/10

Exceptional

28 Dec 2024

Nafisa

Beautiful hotel, excellent service opposite the train station, shops and restaurants all near by. Thank you to the lady at reception who gave us a free upgrade x

Leisure Friends

8/10

Excellent

28 Dec 2024

Annie

Very convenient for train (across the street). Next to lakefront and room had nice view but unless you were dining at the restaurant there didn’t seem to be a place to enjoy the view from the public space/lobby of the hotel. Bar is right off of the reception area and is bery bright/not much ambiance. Service was good.

Leisure Family

8/10

Excellent

23 Dec 2024

Melinda

It’s very convenient, it’s literally across from the main train station.

Leisure Family

10/10

Exceptional

14 Dec 2024

Christopher

Amazing location, exceptional views, beautiful hotel

Leisure Partner

10/10

Exceptional

14 Dec 2024

Bryan

Great spot right across from the train station. Great food at the restaurant with a fantastic view over Lake Geneva.

Room was fantastic as were check in staff

Leisure Partner

10/10

Exceptional

08 Dec 2024

Paul

Lakeside views are stunning. Whole hotel was warm and welcoming. Staff service was excellent. Very close to railway station and Christmas market. Breakfast was awesome.

Leisure Partner

10/10

Exceptional

20 Nov 2024

Marta

Excellent experience

Leisure Family

10/10

Exceptional

17 Nov 2024

Macie

LOVE THIS HOTEL. beautiful view. friendly staff. extremely clean and upscale.

Leisure Friends

10/10

Exceptional

14 Nov 2024

Jacob

Beautiful view of lake Geneva from our room. Comfy rooms with a French aesthetic. Easy access to surrounding attractions including Chateau Chillon and Fort Chillon. Very nice restaurant as well with delicious food. I hope to return here soon to explore more of Montreux and the surrounding area.

Leisure Partner

10/10

Exceptional

09 Nov 2024

Melanie

Service was fantastic. Had an excellent stay, thanks 😁

Leisure Family

10/10

Exceptional

15 Oct 2024

Ngoc

Beautiful view and great room services

Leisure Partner

8/10

Excellent

09 Oct 2024

Amin

Overall good, amazing view of lake Geneva, nice staff, very convenient location. On the negative side, rooms are small and the room configuration is not smart

Leisure Family

8/10

Excellent

04 Oct 2024

Ann

Loved every minute at this hotel !
Gorgeous View
Exceptional service
The bed was beyond comfortable
Extremely well maintained

Leisure Partner

10/10

Exceptional

25 Sep 2024

Scott

Excellent historic hotel in a picturesque location right on the lake. From a view standpoint, splurging for the lake-view room is worth it. The staff was friendly and helpful and the area is beautiful and walkable. The room was large and comfortable and breakfast was excellent. Huge bonus, right across the street from the train station.

I have a couple of complaints and I have these same complaints with every one of these older, historic hotels. They seem to be lacking in soundproofing and transfer noise from adjacent or above rooms. Second, every balcony hotel in Europe seems to allow smoking. This is unfair to those of us who don't smoke. I don't want to smell or hear people in the adjoining rooms. I also DO want to enjoy my balcony. I'm sure there's some sort of a calculation and because most Europeans smoke, they allow it. I have yet to be at a balcony hotel that didn't allow smoking and it's annoying. Can't even open the windows if the balcony next to you or below you is smoking. It just comes right in the room. Completely unfair.

Leisure Partner

10/10

Exceptional

25 Sep 2024

David

Front desk was very friendly & helpful. My room had a balcony with an incredible view. Room was clean. Only suggestion, tub was deep & it really needed a grab bar as you came out. Lots of outlets. Many nearby restaurants & close to the lake.

Leisure Partner

8/10

Excellent

22 Sep 2024

Paul

This property is located across from the train station. They also supply passes to the local buses to get around town as needed. The breakfast is very expensive, 30 chf per person. There was a patisserie just up the street where you could get breakfast pretty cheaply. For whatever reason the cooling system wasn’t working and we were told to open windows and they also supplied a portable oscillating fan.

Leisure Partner

10/10

Exceptional

09 Sep 2024

PATRICK

Right across the SBB station. Cafe next to the hotel for breakfast and light lunch.

4/10

Poor

04 Sep 2024

Gaeon

When we were checking out, the staff asked if we had eaten breakfast, and we said no, and the staff told us that we only had to pay the city tax, so we paid. But later, a long time later, they took the breakfast cost out of our deposit. So when I called, they said they would refund us, but they didn't, so I had to call three more times to get a refund. I was so upset that I thought it was because I was a foreigner. It was strange that they took my money so long after I checked out. And they made me call them multiple times.

Leisure Friends

10/10

Exceptional

27 Aug 2024

William

The Grand Suisse was an incredible experience. The hotel is conveniently located next to the train station, central on the promenade and just a short walk from the dock. It’s a lovely place, every room pays great attention to detail and comfort. The staff was friendly and helpful. The restaurant was top notch, as well.

Partner

10/10

Exceptional

14 Aug 2024

Mark

Perfect location. Excellent hotel. Great staff.

Leisure Family

2/10

Poor

08 Aug 2024

justin

A nightmare experience

Their customer service is 0/5 or an F. Got stuck in NJ due to weather and tried to cancel our 3 night stay. They refused and told us to take it up with hotels.com. They would not even allow us to cancel 2 of the 3 nights eventhough we gave them advanced notice. The stay was a Monday thru Thursday and they still had rooms available during that time because we checked daily. Long story short we never made it to Switzerland, tried to reason with them to come to a fair agreement and they refused even a partial refund. Ended up spending 3 days in the Newark airport instead. Vacation ruined and out over a $1000 due to the hotel not being reasonable. We had 2 options to either pay early which we did or pay at the property so we are being punished for paying them early.

Friends_and_family Family

10/10

Exceptional

23 Jul 2024

Lauren

Lovely ocean view rooms

10/10

Exceptional

08 Jul 2024

Scott

Everything was excellent except for the restaurant/cafe service which could be improved

10/10

Exceptional

08 Jul 2024

Patti

Very well preserved and modernized historic hotel with a very convenient location! Rooms are a little “tight” but very comfortable and super clean.

Leisure Partner

10/10

Exceptional

07 Jul 2024

Angelo

Amazing location!

Beautiful location along lake Geneva and the quaint town of Montreux.

Fabulous views of the lake combined with an amazing staff, makes this hotel one of the best we ever stayed at.

Would recommend.

Friends_and_family Family

10/10

Exceptional

05 Jul 2024

Angelo

Amazing location! Better Views

Beautiful location along lake Geneva and the quaint town of Montreux. Fabulous views of the lake combined with an amazing staff, makes this hotel one of the best we ever stayed at.

Friends_and_family Family

10/10

Exceptional

05 Jul 2024

Peter

Outstanding hotel with excellent and very helpful staff. Would recommend to anyone going to Montreux.

Hotel is directly opposite the station and seems to be built into side of a hill as the 4th floor is directly above reception.

Plenty of eateries in the area and backs onto lake Leman so easy to step onto the lakeside promenade and walk round to the Chateau de Chiffon and past the old Casino.

The biggest failing was that there does not appear to be any direct access from the hotel to the lake side of the property, you have to cone out on the side facing the station and use the public stairs/escalators on the side of the building.

Leisure Friends

10/10

Exceptional

22 Jun 2024

Ankeet

Very good property with an excellent view !

10/10

Exceptional

19 Jun 2024

Aaron

Honeymoon with a view.

The hotel is perfectly located within Montreaux and the view of Lake Geneva is breathtaking. We did splurge to have a nice balcony overlooking the lake and did not regret a moment of it. The restaurant is fantastic as well with a wide selection of incredible meals which we did partake in. The cocktail bar does make a great drink but a little pricey compared to other cocktail bars. It is a amazing nice hotel so that makes sense. With the train station across the street and the city pass you are given it makes this location a no brainier.

Partner

8/10

Excellent

12 Jun 2024

Karen

Requested and paid for a superior room with excellent views. Ended up with a nice view of the lake and mountains blocked meaningfully by the asphalt roof of the terrace below us. We asked for our room to be changed and were denied. I felt taken advantage of …. I wanted a perfect view which is why I chose that hotel and paid for the view. I did not expect to have to overlook a flat black asphalt roof while I enjoyed the view.
Additionally the air conditioning was not working and the room temperature wouldn’t go below 23 degrees C making for an uncomfortable night sleep.
Finally the showers are only 11 inches wide,( NOT an exaggeration), making for a dangerous bathing situation . Bellman was kind, considerate and helpful.

Leisure

8/10

Excellent

08 Jun 2024

Jianjun

good location

Leisure Family

10/10

Exceptional

06 Jun 2024

Carmine

Great location, across from train station,
And lake Geneva. Hotel very nice

Leisure Partner

10/10

Exceptional

02 Jun 2024

John

Even nicer than expected. Perfect location, nice amenities, and helpful staff. In terms of large hotels, I would not stay anywhere else in Montreux.

Leisure Family

10/10

Exceptional

30 May 2024

Sarah

Literally right across the street from the train station on one side and the lake on the other. Couldn’t be a better location. Excellent.

Leisure Partner

10/10

Exceptional

16 May 2024

Julie

From check in to check out, everything was wonderful. This view of the lake from our room was like a postcard! Just beautiful!!

Leisure Partner

10/10

Exceptional

17 Apr 2024

Roshan

Beautiful property, super staff, nice breakfast

Self

10/10

Exceptional

10 Apr 2024

Patricia

Wonderful property and beautiful lake views, one of my favorites to stay at in Montreux

Business

10/10

Exceptional

30 Mar 2024

Michael

It was a very nice property and the staff was great beautiful views, although we had mostly clouds still awesome

Leisure Family

10/10

Exceptional

25 Jan 2024

Rosemary

Beautiful view!

10/10

Exceptional

15 Jan 2024

Benjamin

Friendly staff, great property overall with beautiful views

Leisure Family

10/10

Exceptional

21 Dec 2023

RUTH

Fantastic. On the lake and by the Christmas market.

Leisure Family

6/10

Pleasant

03 Dec 2023

Amanda

Nice view, but bathroom had mold

The view from our room was fantastic. The room was comfortable although I felt it was a bit small, especially considering the price. My biggest reason for decreasing the ratings was because there was a significant amount of black mold in the bathroom. For such a nice hotel, mold should not be acceptable.

Partner

10/10

Exceptional

29 Nov 2023

Robert

My room was on the lake side and i can say without a doubt it was the best view of any hotel i have stayed at in the world! The staff here are definitely first class all the way. The breakfast buffet is above and beyond top notch. And my room was amazing! This is definitely one of the top hotels ive ever stayed at anywhere. I will definitely stay here my next trip to Montreux. I wish i had been able to stay longer.

Leisure Self

10/10

Exceptional

04 Nov 2023

Giovanni

Very elegant and classy hotel

Leisure Partner