Name: Hotel Bon Port
Address: Rue Du Theatre, 4, Montreux, 1820, CH

6/10

Pleasant

12 Jul 2026

Peter

Very basic but clean hotel. Perfect location close to the lake boardwalk. But my room basicaly had a,windows on side street level which means I could never have curtains open. Also it was hot 35C + and there was no AC. Rooms on higher floor would be fine. No fridge or coffee machine.

Self

6/10

Pleasant

07 Jul 2026

Dawn Amber

I stayed at this hotel during the Montreux Jazz Festival so the price I paid was extremely high, though this is only to be expected. The room was very large, the bed was comfortable and the room was nicely arranged. On the negative side, this was no air conditioning, which I was expecting for the large sum I paid. The walls were also a little grubby.

The location is excellent, in a very quiet, peaceful location right next to the lake. Queen: The Studio Experience is just a few meters away if that is of interest. There is also close access to buses and the train station.

I enjoyed my stay, but if I return to Montreux during the summer months I will look for a room elsewhere that has AC, as the small fan provided in the room was not adequate.

Self

4/10

Poor

04 Jul 2026

Zach

Bathroom smelled horribly and when I let the front desk know, we were moved into a new room, which had black mold in bathroom, spiders in windows, and dust everywhere. Front desk did not offer to clean the bathroom and refused to refund any part of our reservation

Partner

8/10

Excellent

26 Jun 2026

nasrin

The location being close to transportation and places to see and eat was very good. Room was small with no air conditioning and no small refrigerator but good for money. The female staff at the desk were extremely nice and helpful specially Tanya but the man at the desk was very rude, unprofessional and not helpful at all

Family

10/10

Exceptional

24 Jun 2026

YANKO

Cozy and clean, close to train station, good for the price.

Family_with_children

2/10

Poor

23 Jun 2026

Eun

Black mold growing on the ceiling and cockroach infestation in the rooms. The beds were also falling apart and the staff were not on the property until morning. Highly do NOT recommend

10/10

Exceptional

16 Jun 2026

Augustine

The staff at the hotel always have a great smile and super helpful

Self

8/10

Excellent

03 Jun 2026

Elisa

Un hotel muy céntrico cerca del lago y cerca de todo el desayuno estuvo muy bien

Self

4/10

Poor

31 May 2026

Shu Hui

No electric fan in signal room,Don’t book it on hot day!

Family

10/10

Exceptional

22 May 2026

Amelia

Great location, very clean room and bathroom. Nice soap in washroom, room had kettle with two instant coffees and also a fan for the room. Beds comfortable and clean. Staff helpful. Elevator is a bit noisy, you can hear it in your room. Recommend ear plugs for sleeping. Would recommend staying here.

Family

8/10

Excellent

16 May 2026

Craig

Room seemed clean but my wife got a few bites on the hip from the bed. Nothing bit me. Staff was very helpful.

2/10

Poor

15 May 2026

Donald

Run away from this property. Amenities were extremely limited, service was at times very rude, rooms were minimally equipped especially bathrooms, beds were uncomfortable, lighting was poor, noise from outside was loud, supples were empty, etc. all in all an extremely bad expedience. Highly recommend picking another hotel.

6/10

Pleasant

08 May 2026

Tiffany

Hotel is clean and simple. We rented a triple room and while it was fine for our needs, it is very spartan. You must pay an additional fee for a very simple breakfast- you’re better off walking down the street for a hot breakfast. Good location for walking to all the main attractions and close to mass transit for longer treks. Montreux has a pass for visitors that gives free rides on local transit and discounts at many local attractions. This is a wonderful bonus and made our trip easy and enjoyable.

Partner

10/10

Exceptional

30 Apr 2026

Emmanuel

Charming hotel, great location and quiet area. The personnel is humble and helpful. Overall grrat service.

10/10

Exceptional

12 Apr 2026

Robert

Breakfast menu was fresh every day.
I did have difficulty attempting to make café Americano

Friends_and_family Family

6/10

Pleasant

08 Apr 2026

Catherine

Kitchen was equipped although we didn’t cook, only boiled water for tea. Room felt like a student dorm room. We were on the ground floor next to the breakfast room, it was a bit noisy in the morning. Sports team was staying the same time as us, felt like we were given a forgotten room. We were only staying one night so it was fine.

Partner

8/10

Excellent

31 Mar 2026

David

Good location, friendly staff who went out of their way to help. Due to flight delays we arrived after the reception desk was closed but upon phoning the emergency number the manager allowed access to the property and our room

Friends

10/10

Exceptional

29 Mar 2026

Delwyn

Lovely breakfast and staff

Partner

8/10

Excellent

14 Mar 2026

Julie

Comfy and quiet, parking had very narrow entrance and funny angle, so I decided to park elsewhere in the rental car, as I wasn't confident, but staff were very helpful showing me where it was located.

Self

8/10

Excellent

24 Jan 2026

Zoé

Very friendly staff and room was everything we needed for our stay! Just a little small, bathroom included. Very good location close to the water, would stay here again.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Jody

Friendly and helpful staff. The hotel is a little dated but clean and tidy. We were in a ground floor room and the noise travelled badly through the night. Breakfast was great, location was great. Would stay here again

Partner

6/10

Pleasant

28 Dec 2025

Fiona

The reception and room were very dated as regards furniture, flooring and pictures. However I think there has been some modernising as the tile grout and electrical appliances were all looking quite new. The room was clean and our 3rd floor room had 2 large windows with good view. We slept well and the room was well ventilated with opening windows.

4/10

Poor

27 Dec 2025

Bon

🚩 Not modern hotel, Small room and toilet with shower, no bath, no fridge, no cupboard, only 3 hanger points in the room.

🚩 Very noisy from lift machine, next room, car and truck (garbage truck) in the morning.

This holiday we stayed 3 different hotels (similar fee) but this was only 1 that made us dissapointed. Planning to back but not this hotel again.

Leisure Family

8/10

Excellent

18 Dec 2025

Reece

Didn’t have any breakfast

Partner

6/10

Pleasant

12 Dec 2025

Lisa Jane

We stayed for 2 nights to visit the Xmas markets. The hotel was perfectly located, 5 minutes to the lake and shops. We stayed in a studio on the ground floor, (had booked a twin room). The room was clean and functional but not the most modern. There was no kettle and when we asked at reception were advised we could use the little hob to boil a pan of water, it would jave been noce to be just given a kettle. The breakfast was very limited for the money, no fruit salad or hot food, just cereal and toast really. The staff on reception were friendly and generally helpful (except for the kettle issue).

Leisure Friends

8/10

Excellent

09 Dec 2025

luis

Nice hotel in a good location. Walking distance to main attractions.

Partner

10/10

Exceptional

08 Dec 2025

Zico

Location was a corner away from the lake, staff was very friendly and the room was clean and spacious

10/10

Exceptional

25 Nov 2025

Amy

Friendly staff, clean room and very good value.

Friends_and_family Family

2/10

Poor

09 Oct 2025

Yris S

Just unacceptable. The place is dirty, not comfortable, feels old and needs to be updated. Service is terrible, not air condition, not fan, not phone in the room, not enough towels. Not even fresh coffee, breakfast is a joke. Just stay away!

8/10

Excellent

01 Oct 2025

catherine

Stayed 2 nights. Ate breakfast there one morning
and it was okay. Our room was large with a kitchenette. Enjoyed walking down by the water
with all the statues along the way. Weather was
not the best, a lot of rain. Visited both the cheese
and chocolate factory and both tours were amazing
Only complaint about the hotel was the morning fellow at reception was not very friendly or helpful.

Leisure Family

10/10

Exceptional

26 Sep 2025

John

Ideal location. 20 minute walk uphill to Old Town. And then downhill to walk along lake

8/10

Excellent

25 Sep 2025

bernie

The hotel is a great location to walk to the promenade and enjoy all the scenery and restaurants

Leisure

2/10

Poor

21 Sep 2025

Penny

Location. Walkable to Lake Leman & surrounding.

Leisure Self

6/10

Pleasant

19 Sep 2025

Vanessa

First floor street level has a lot walking traffic with the sidewalk right at the windows. Not super clean. But ok for a quick stay

10/10

Exceptional

17 Sep 2025

Benjamin

Hotel close to bus stops, dining, and the lake.

Leisure Self

10/10

Exceptional

12 Sep 2025

Carole

This is the third time I've stayed at this hotel. There's a reason I keep going back. The price is good value for money. The buffet style breakfast is plentiful and tasty. The rooms are clean and comfortable and the staff are lovely, friendly and accomodating. The hotel is very conveniently placed and everything I want to do is within easy walking distance, although should I wish to explore further afield the free travel card is a real bonus. I believe there is also a convenient parking garage, thpugh I have never used it. I will definitely be back again

Leisure Friends

8/10

Excellent

06 Sep 2025

Irakli

Basic

6/10

Pleasant

05 Sep 2025

Peter

Within 15min walk to hotel, but they are slope, make it a bit hard to walk especially when you have heavy luggage. Basic supplies, cleaned towel every day but not cleaned cups.

Leisure Partner

10/10

Exceptional

27 Aug 2025

Yousef

I loved the place. The room was great, the staff were friendly. The room was quiet, it had good amenities. I would definitely stay here again.

Business_and_leisure

8/10

Excellent

25 Aug 2025

Justin

Hotel Bon Port offers a practical, affordable place to stay in Montreux. And affordability is not a strong point of Montreux :)

The staff is genuinely courteous, helpful, and punctual.

The breakfast is light and fresh.

Leisure Self

4/10

Poor

02 Aug 2025

Verified traveler

Ok

In a good location i guess you pay for what youre getting. main manager was grumpy, toilet wasnt cleaned properly with bleach and generally feels like a 70's hotel.

Partner

8/10

Excellent

24 Jun 2025

LOIC

Great location

8/10

Excellent

21 Jun 2025

HARIKRISHNAN

Good

Not so modern rooms, but adequate size. Clean and very good room cleaning service. Always ask for the fan in summer as there is no AC available. Close to promenade and grocery stores. Bus stop is only 3 minute walk.

Partner

4/10

Poor

15 Jun 2025

natalie

The beds came apart in the middle of the night and the table leg came off

Family

10/10

Exceptional

08 Jun 2025

lee

Good and safe Staff & service excellent

Leisure Family

10/10

Exceptional

07 Jun 2025

Mitchell

Nice front desk that helped suggest things to do in the city and how to get there. The mobility pass was very nice and helped save lots of money.

Partner

6/10

Pleasant

27 May 2025

Ashwani

Location was good though mixed review about staff. Lady (Tanya) at the reception desk at the time of checking in and out was very welcoming and helpful but another guy at the desk during our stay was very rude. Didn’t acknowledged when waited at the reception to ask and later talked very rudely.

Leisure Partner

8/10

Excellent

10 May 2025

Nicole

Price-value is good. Very centrally located and near dining, shopping and right by the gorgeous lake promenade.

2/10

Poor

13 Apr 2025

Verified traveler

Better to choose different options!

Mosquitoes and flies in room. Pictures are deceiving. Reality is different. Hotels.com should verify the posted information. Very bad experience

Friends_and_family Family

10/10

Exceptional

28 Mar 2025

Dennis

Not far from mid-town or the Geneva Lake. Ensure you find time to take transit to Chateau Chillon.

Leisure

10/10

Exceptional

02 Feb 2025

Katherine

We enjoyed our stay here. It was walkable to/from the train station and very convenient for the lake. Staff were very helpful, a lovely breakfast and an excellent nights sleep. Thank you

Leisure Pet

8/10

Excellent

07 Jan 2025

Linette

Nice hotel

Nice hotel for the price

Friends_and_family Family

8/10

Excellent

02 Jan 2025

Michelina

Good budget hotel for price point for a few days. Great location. We were 3 people and we fit. Good beds, always very hot water, and clean.
Parking lot is underground and has low head space and tight curve to get into. We had a small car and it was difficult. Something to consider with your vehicle type.
I would recommend to the property owners to perhaps change the shower heads because the jet is so strong, good chance the shower curtain blows out of shower and the floor gets all wet.

Leisure Family

4/10

Poor

02 Jan 2025

Verified traveler

Horrible experience

The room had mold and it did not have proper heating. The customer service was lacking to say the least. No one was at the main reception for hours.
The shower head broke from the water line and water was everywhere and upon calling the front desk to fix it, no one picked up. When told in person before leaving to fix it, came back to it not being fixed. Had to tell another person to fix it. It took them 24 hours to fix the shower.
Please avoid this hotel at all costs.

Friends_and_family Friends

10/10

Exceptional

01 Jan 2025

Jenna

Excellent location for exploring Montreux with budget pricing!

Leisure Partner

2/10

Poor

11 Dec 2024

William R

The only nice thing was the receptionist. She was great. The pictures are very deceiving, room didn’t look like any of them. We had the worst room, view was back of other buildings. Broken bed, dangerous shower exit, extremely noisy guests. Elevator was quite scary.

Leisure Partner

8/10

Excellent

30 Sep 2024

Andrew

Good location
Fairly small room
But all fine for one night.

6/10

Pleasant

23 Sep 2024

Bindy

Our room was dusty. The pillows were very lumpy. No shower gel in shower. We were on the ground floor and did not feel safe opening our windows at night to get some cool air. It would have been nice for the staff to show us/tell us how the windows could open from the top. We were not familiar with this type of window. Second night much better. Breakfast was good. I asked for a cup of coffee after check in and was charged.

10/10

Exceptional

07 Sep 2024

Rainer

☀️

8/10

Excellent

01 Sep 2024

Jian

The location is great, 15 minute walking to the train station. Many shops, restaurants nearby. Lake is 10 minute away.

Leisure Family

10/10

Exceptional

01 Sep 2024

Andrew

Overall good to stay here

Great location, good value compared to other hotels in Montreux. Lack of air-conditioning is an issue in August.

Self

6/10

Pleasant

14 Aug 2024

Shaun

Staff was great. They were friendly and super helpful. We stayed during August and during a heat spike and the lack of air conditioning made sleeping very difficult and uncomfortable. The room had a window but it didn't open much so the fan was not very effective

2/10

Poor

14 Aug 2024

William

Too hot

4/10

Poor

06 Aug 2024

Verified traveler

Absolute disappointment!!

Our stay was extremely disappointing. No kitchen- I had booked it for kitchen. No tel in room, cob webs, blinds stuck, ceiling fan blew hot air, shower head kept falling, mattress springs were hurting and making noise. Absolute disgrace for a hotel. Never again. I am upset with hotels.com too for false rating and showing kitchen in their booking page. This hotel offers only 1 kitchenette on each floor. The manager wasn't helpful, lady receptionist was helpful but limited with resources. Only positive was it was right next to Leman river.

Friends_and_family Family

10/10

Exceptional

06 Aug 2024

Jamie

Easy and comfortable

Always pleasure when I stay here

Business

10/10

Exceptional

08 Jul 2024

Darlene

Would stay here again.

Bed was comfortable but there is no AC and the weather was on the warmer side.
Very conveniently located, we walked everywhere even though we had a car. Next time I’d get the “Swiss Pass.” The parking garage had a very low ceiling over the entrance down ramp with tight angles so it took two of us to park to ensure the car didn’t scrape.
I was traveling with meds and they don’t have an ice machine, so that was a little bit of a challenge.
Conveniently located and there’s a wonderful Asian restaurant on the same block that was delicious!!

Partner

6/10

Pleasant

05 Jul 2024

Verified traveler

OK spot to spend a night. Very close to lake so great to promenade the shoreline and eat lakeside. Reception OK. Room for 3 adequate. View was of backs of buildings and unattractive rooftops. Workmen on neighboring building started early with noise.

Friends_and_family Family

8/10

Excellent

28 Jun 2024

Nana

The staff was nice, room was good, no AC but had a fan that kept us cold.

Leisure Family

10/10

Exceptional

24 Jun 2024

Jose

Excellent

10/10

Exceptional

10 Jun 2024

Joe

Nice staff, breakfast was ok but was hoping for bacon and eggs. Is walkable from the train station but you'll want a bus for the trip back to the station. Pass was supplied by hotel. Ceiling fan was good.

Business Family

10/10

Exceptional

07 Jun 2024

Giorgio

Great location close to sea wall

Leisure Partner

10/10

Exceptional

16 May 2024

Yeny

I truly enjoyed staying here. The area was quiet and close to shops and other activities. Everything was clean and they were very friendly.

Leisure Family

6/10

Pleasant

05 May 2024

Marc

We liked the proximity of the property to the city centre, bus stops, the casino and especially the beautiful waterfront walkway. All just a 2 minute walk away.

The room was very clean. We definitely did not like having a shower curtain (not very hygenic) - where all other hotels have glass shower doors.

Leisure Partner

10/10

Exceptional

26 Apr 2024

Mahjabin

Very convenient

Leisure Family

8/10

Excellent

05 Apr 2024

Viktoriya

Easy walk to lake.
Rooms small.

Leisure Family

6/10

Pleasant

30 Mar 2024

Anthony

Perfect location
But only news for English tv

Leisure Family

8/10

Excellent

27 Jan 2024

Valerie

Check in was quick and easy and we were lucky enough to get one of the five free parking on site. They are tiny but its free and car is safe! Personal was nice and helpful. The room was okay size but bathroom needs some love and shower curtain needs to be replaced. We forgot to mention when we left but our had stain on it and very smelly. Some mold on the sillicone as well. Location was great with walkable distance around Montreux and we got free bus ticket to go to the Chateau Chillon. Thank you

Leisure Partner

10/10

Exceptional

22 Dec 2023

Andrew

Bed was uncomfortable and pillows were super plat bht they gave us two extra to make up for it.

Leisure Family

4/10

Poor

24 Nov 2023

Matthew

We didn't get the room we asked for and they were not interested in fixing it. Pretty rude and standoffish front desk staff and our bathroom was pretty dirty. Not a great stay at all although Montreux is beautiful!

Leisure Partner

8/10

Excellent

16 Nov 2023

Olivia

It’s ok, very very tiny parking place. Staff was nice. Location is good.

Leisure Family

8/10

Excellent

18 Oct 2023

Verified traveler

Comfortable stay for one night.

Very good location

Self

4/10

Poor

17 Sep 2023

Bard

Le matelas ressemble au matelas à ressort de ma grand mère

Leisure Partner

8/10

Excellent

17 Sep 2023

Gina

The location is excellent and overall the hotel was a good value for the area. The room was very hot and there is no temperature control, and the water pressure in the shower was poor however. These things seems like areas that could be easily improved by the hotel to make a big difference in the level of comfort in the guest rooms.

Leisure Partner

4/10

Poor

27 Aug 2023

Mahmood Ali

Very very uncomfortable in summer days

You can’t sleep because there is no A/C or room cooler. Room fan runs like a Zombie and portable fan doesn’t work. You have to fully open the windows to get some air.

Friends_and_family Family

8/10

Excellent

11 Jul 2023

Kathleen M

Very nice — good value — clean

Leisure Family

4/10

Poor

27 Jun 2023

Purushoth

The person at the frontdesk is not pleasing and not answering for the questions properly.

6/10

Pleasant

19 Jun 2023

Gurpreet

6/10. Overall mediocre. No major issues. It was descent stay and nothing over the top. Good for a one night stay.

Leisure Partner

4/10

Poor

02 Jun 2023

Andrea

They don’t inform that the reception closes at 10.30pm. Meaning you cannot park and you cannot have breakfast (only orders taken the night before). I was lucky enough to find a nice receptionist opening the garage door for me at least. And let’s not talk about the parking. You better go with a car smaller than a Fiat 550 or you won’t fit. Ridiculous.
What shocked me most was to see a “look like dirty “ toilette. It’s a 3 stars hotel but still!! Therefore you get a bad review.

Business Self

10/10

Exceptional

26 May 2023

Barbra

Staff was very helpful. I chose this hotel for my recent stay in Montreaux because it is more affordable than many of the other hotels. I was pleasantly surprised at the convenience of the location. It’s just down the street from the Casino & a block from the beautiful walkway around the lake. It’s an easy walk to the main square & shops. It was a reasonable walk from the train station. The hotel is nice & clean and you can purchase breakfast. There is Wi-Fi & the normal amenities. It feels very safe. I would recommend it if anyone is looking for an affordable hotel in the area.

Leisure Self

10/10

Exceptional

23 May 2023

David

We loved the Hotel....the staff were excellent....staff were friendly and helpful. The rooms were clean and reasonably priced. I liked we were so close to the Casino.....were the Freddie Mercury Experience was.....We were close to the Forum Mall....Close to the Beautiful Lake.....We could walk to the train station.....We took the GoldenPass train up to a few small towns....and went to the German Village Gstaad (still in Switzerland...Gstaad).....All around Loved the Hotel and the Staff.....

Leisure Partner

6/10

Pleasant

19 May 2023

kam lee

Ceiling fan n tv not working. Reception gave us a small fan. Location quite convenient

Friends_and_family Family

8/10

Excellent

03 Apr 2023

Jesse

The hotel is a bit outdated and it was clean enough but it could've been a bit cleaner.

Considering the value it's a good option, but you have to be ready to sacrifize some comfort.

The mattress and pillow weren't great either.

You might want to avoid your room on the first floor, since it's at street level, adding traffic noise to the room.

Leisure Friends

10/10

Exceptional

28 Dec 2022

Chaitanya

I would definitely recommend staying here and you can expect no hassle.

Leisure Family

10/10

Exceptional

14 Dec 2022

stephen

quite welcoming, very good location along the lake with windows that open and a nice enough view to an old house and to the lake.

Leisure Self

10/10

Exceptional

29 Nov 2022

John

Staff was very nice, considerate.

Business_and_leisure Self

6/10

Pleasant

30 Sep 2022

Geoffrey

Post cruise travel

Older hotel. Probably at the lower range of 3 star accommodations.

Partner

10/10

Exceptional

26 Sep 2022

Nicole

It is very centrally located. The price is right for a 3-star hotel with this location.

Leisure Partner

6/10

Pleasant

19 Sep 2022

SEUNGWOOK

Although this hotel is not quite near Montreux station, I think it's very good for short term business trip.
My room had not any table, which made me a bit inconvenient to work in the room.
However, price is quite satisfiable.
Breakfast is not included nor free. I had to make a reservation to have breakfast.

Business Partner

10/10

Exceptional

09 Sep 2022

Mark

Nice location excellent price
Only drawback wifi not very strong

Self

4/10

Poor

16 Aug 2022

avraam

No air conditioning