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The Freddie Mercury Hotel

Montreux · Switzerland

7 Rue De La RouvenettazView location

8.8/10Excellent496 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.4/108.4
Condition8.8/108.8
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Freddie Mercury Hotel

Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a reception hall. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Montreux?

This hotel has 323 square feet (30 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 89 air-conditioned rooms featuring LED televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, hair dryers, and slippers. Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0. 1 mile and kilometer. Musée de Montreux - 0.

2 km / 0. 1 mi- Montreux Ferry Terminal - 0. 3 km / 0. 2 mi- Place du Marche - 0. 4 km / 0. 2 mi- Montreux Christmas Market - 0. 4 km / 0. 2 mi- Freddie Mercury Statue - 0. 5 km / 0.

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3 mi- Montreux Casino - 0. 5 km / 0. 3 mi- Montreux Palace Gardens - 0. 7 km / 0. 4 mi- Château de Chillon - 0. 7 km / 0. 5 mi- Montreux Convention Center - 0. 9 km / 0.

6 mi- Montreux Music & Convention Centre 2m2c - 0. 9 km / 0. 6 mi- Castle Chatelard - 2. 7 km / 1. 7 mi- Chateau de Chillon - 3 km / 1. 9 mi- Gruyère Pays-d'Enhaut Regional Nature Park - 3 km / 1.

9 mi- Ski Lift Caux - 4. 5 km / 2. 8 mi- Charles Chaplin Statue - 6. 4 km / 4 mi. The nearest airports are: Sion (SIR) - 67. 1 km / 41. 7 mi Geneva International Airport (GVA) - 91. 9 km / 57.

1 mi With a stay at The Freddie Mercury Hotel in Montreux (Montreux City Centre), you'll be steps from Musée de Montreux and Montreux Ferry Terminal. This hotel is 0. 3 mi (0. 5 km) from Montreux Christmas Market and 0. 4 mi (0. 6 km) from Place du Marche.

With a stay at The Freddie Mercury Hotel in Montreux (Montreux City Centre), you'll be steps from Musée de Montreux and Musee du Vieux Montreux. This hotel is 0.3 mi (0.5 km) from Montreux Christmas Market and 0.4 mi (0.6 km) from Place du Marche.

Make yourself at home in one of the 89 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, hair dryers, and slippers. Conveniences include phones, as well as safes and desks.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Montreux? This hotel has 323 square feet (30 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 6.00 per person, per night. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Parking height restrictions apply.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately CHF 18 for adults and CHF 10 for children
    • Covered self parking fee: CHF 25 per day (in/out privileges)
    • Pet fee: CHF 30 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: CHF 75.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Musée de Montreux 0.2 km / 0.1 mi
Montreux Ferry Terminal 0.3 km / 0.2 mi
Musee du Vieux Montreux 0.3 km / 0.2 mi
Place du Marche 0.4 km / 0.2 mi
Montreux Christmas Market 0.4 km / 0.2 mi
Freddie Mercury Statue 0.5 km / 0.3 mi
Montreux Casino 0.5 km / 0.3 mi
Montreux Palace Gardens 0.7 km / 0.4 mi
Château de Chillon 0.7 km / 0.5 mi
Montreux Convention Center 0.9 km / 0.6 mi
Montreux Music & Convention Centre 2m2c 0.9 km / 0.6 mi
Castle Chatelard 2.7 km / 1.7 mi
Chateau de Chillon 3 km / 1.9 mi
Gruyère Pays-d'Enhaut Regional Nature Park 3 km / 1.9 mi
Ski Lift Caux 4.5 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 89
  • hotel
  • Car parkExtra charge
  • Wi-fi
  • Secure parking
  • Laundry service
  • Multilingual staff
  • Lift access
  • Conference room
  • Meeting room
  • Breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    The Freddie Mercury Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE LUXURYQUADRUPLE • LUXURYQUA.LX

    Photos are not available for this room type.

    The Freddie Mercury Hotel

    QUADRUPLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Freddie Mercury Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    The Freddie Mercury Hotel

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    The Freddie Mercury Hotel

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    The Freddie Mercury Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    The Freddie Mercury Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Freddie Mercury Hotel

8.8
Excellent
496 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.8 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
25 Jul 2026
Mark
Great location.
Room had little air flow and faced train station.
6/10
Pleasant
25 Jul 2026
Lindsay
A/C is NOT in each room. It is Central - the entire building sits at the same temperature with no way to turn it up or down.

Maria is a queen - she is so helpful and kind. She wants to find solutions.

The room I stayed in smelled bad and had black mold in the showers, but the other 2 rooms were next to the train station. The trains are VERY loud when they pass by.

Would recommend staying somewhere more central in Montreux, especially for the price and lack of actual air conditioning.
8/10
Excellent
22 Jul 2026
André
The room it self were big and clean. Reception were very friendly and helpfull. Position of the hotel is good and near to the lake.
The air conditioning was not well adjustable and it could be colder.
The breakfast crew were unfriendly and not able to give the correct and full order, never again!
10/10
Exceptional
18 Jul 2026
Daryl
Very accessible. Also has central air conditioning, which became very important during the heat wave we suffered while visiting the Jazz Festival. Very friendly and accommodating desk staff. Wonderful management, as I could tell she runs a very tight ship. Also, it was great to be able to walk out of the front door of the hotel and go directly to the main platform of the train station, which was ultra convenient and that I was not fully aware of until I caught a train to Zurich. I'll be at the Jazz Festival next year, and I will come to this hotel again.
Self
10/10
Exceptional
13 Jul 2026
Megan
Great stay here. Easy access to train station and main town with promenade. Staff are very helpful and there is always someone at reception. Rooms are large, with balconies and very clean. We paid for breakfast which has a large selection. Would stay here again.
Friends
10/10
Exceptional
11 Jul 2026
leslie
Loved the very modern minimalist clean look! Staff was very helpful and kind.
Self
10/10
Exceptional
07 Jul 2026
Félix Réal
Tout était parfait
Friends
10/10
Exceptional
01 Jul 2026
Tanya
X
10/10
Exceptional
29 Jun 2026
Tanya
X
8/10
Excellent
29 Jun 2026
Nicola
Great location, really close to the train station and the promenade. Staff were super helpful and friendly. Good breakfast at the hotel, which made getting on with our day nice and easy. The only slight negative was that we were there during a heatwave, and the central air conditioning system didn’t seem to cope very well - we ended up moving rooms and still needing a fan to try and keep the heat down. But other than that, we had a fabulous time in Montreux would definitely stay here again!
Friends
10/10
Exceptional
24 Jun 2026
Stephanie
Great location next to train station
Partner
8/10
Excellent
23 Jun 2026
Jasmine
Room was clean and pleasant. Air conditioning wasn’t very good and fans were needed and provided. Staff were helpful. Breakfast was expensive so we didn’t have it. Location was good, but more information from the hotel about location would have been helpful; it can be reached by walking along the train platform but we only found this out after we’d walked through the streets. Loved all the Freddie memorabilia!
Family
10/10
Exceptional
22 Jun 2026
J
Excellent. Loved the location. Loved the super helpful staff. Loved the breakfast. Loved our room (423).

Really easy to walk from the station. Just along the platform but no train noise.

Our room had a loved view down to the lake. Lots of space. Large balcony.

Staff amazing. Spoke lots of languages- Spanish and English included.

Excellent breakfast and well priced at 18f.

We loved the Freddie theme!

Easy to walk to and he lake and Old Town.
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Wanny
Very convenient as it located beside the train station. The staff are friendly and kind.
Partner
10/10
Exceptional
21 Jun 2026
Gavin
Location location location!
Literally walk along the Montreux train platform no. 1 and it leads you to the entry of the hotel.
New clean rooms.
Loved everything about it.
Family
10/10
Exceptional
19 Jun 2026
Charlotte
Good, and good location.
4/10
Poor
11 Jun 2026
liliane
The hotel is very modern but expensive for what it provides especially the car park. 25 Swiss francs. Our room was noisy as it faced the station and trains rumbled past. The air conditioning didn't work, no bar, no proper lounge.
The location was good and the staff helpful.
We didn't like the look of the breakfast area and gave it a miss.
Partner
10/10
Exceptional
08 Jun 2026
cynthia
Very convenient location. The breakfast is wonderful. We enjoyed our stay.
Partner
8/10
Excellent
03 Jun 2026
Jennifer
As a fan of Freddie, a stay at The Freddie Mercury when in Montreux is a must. It's campy, and fun and you can't not smile in the public areas. As a rather fussy hotel guest, I had no real issues. There isn't air conditioning, but there is some air circulation. The rooms are basic, but how much time do you plan on spending in there? The bed is super comfortable, the breakfast is reasonable for the price (on demand omelettes and lots of variety). It was clean enough, though there is some wear starting to show. The staff was very helpful. Most of all, the location is amazing and on the train station platform (you can hear the trains from your room if you're on that side, but it's a soft/gentle woosh every now and then). I'm so glad I stayed there. Thank you!
Self
8/10
Excellent
02 Jun 2026
victor
It is a very well located hotel, practically a few steps near the rail station, which makes the hotel confortable in that way. The staff is gently. My only regret, and is a big regret, is that I found a dirty women underwear in my hotel room, just the day of my arrival. I was looking for a plug to plug in my charger, when I found that underwear, and that only means how well they do the cleaning of the room.
Friends_and_family Family
10/10
Exceptional
02 Jun 2026
Armin
the only thing to improve is that in the room were 2 tea bags, but there was 3 of us :-)
Friends_and_family Family
6/10
Pleasant
31 May 2026
Tiffany
Clean, right at the train station, so location good for those travelling…..very simple rooms and furnishings. If you aren’t looking for bells and whistles this could work.
Partner
8/10
Excellent
31 May 2026
John
Literally on the platform at train station. Rooms were clean and temperature was fine during hot season outside.
Friends_and_family Family
10/10
Exceptional
30 May 2026
Patrick
Located right next to the train station and close to the downtown, very clean, laundy availaible for some $, nice breakfast and really nice personal
Partner
6/10
Pleasant
27 May 2026
Jean-Guy
Great help from Ionut when we checked in so kudos to him. Literally next door to the train station although really up the hill from the city and the lake. Great breakfast buffet (not included with the room, still worth it). The mattress on one side of the bed tilted downward. One the tables had poke or punch marks on it and the cleaning staff did not change one of the sheets that had stains on it. We also saw trash on a table in a common area that did not get picked the three days we stayed there.
Family
10/10
Exceptional
23 May 2026
Jesus
Excelente!!!
Partner
8/10
Excellent
23 May 2026
Mark
Very nice modern hotel in a great location near the train station and less than 10 minutes walk to the lakefront. Front desk lady was friendly and provided good suggestions for easy travel to Chillon Castle and boat to visit Vevey. Now for improvement needed: 1- Check in was quite slow. Many people were waiting in a que. 2- Poor communication with us when we sent questions via Expedia...Will they store luggage if we arrive early? (They do), Did they see the change to our reservation? (They didn't) They never responded via Expedia messages. I called the day before our arrival to get answers. 3- We had a beautiful room on the 5th, top floor. Upon arrival we found urine in the toilet so cleaning was questionable. 4- The room had two safes which was odd. Both were unusable. One was locked and couldn't be opened, the other was open with the locking fingers extended. An attempt to retract them resulted in a loud squealing alarm that we couldn't turn off. 5- The nice large TV had separate modes for radio music play (No music by Queen) and television play. I couldn't switch the modes. 6- There were NO electric outlets beside the bed. Two outlets were positioned behind the headboard of the king bed and not accessible without moving the bed. Outlets were found on the opposite wall. 7- A push button light switch to control room lights was located behind the top edge of the headboard. When leaning back it would shut off the lights.
These are minor details but could be improved
Partner
8/10
Excellent
23 May 2026
Yuko
Conveniently located just a step from/to the train station and a short walk to the promenade. A simple room but worked for a one night stay.
Partner
6/10
Pleasant
22 May 2026
Peter
Stayed one night at this hotel. Spacious room overlooking the railway tracks. Very quiet.
Great location to the lakefront. However it is down a steep hill so if you have mobility issues that might be a problem. Parking is amazing. Very spacious spots.
Bed is very comfortable, however, not sure if they wash the duvets after each guest. There was an odour from the duvet.
The water pressure in the shower is amazing. There is a tea kettle and hairdryer provided. No iron. Expedia advertises the hotel as having air-conditioning, however, we asked the front desk and they said the hotel doesn’t offer air-conditioned rooms. Very confusing!
A fan was provided, and that was sufficient.
Overall, a good stay for one night.
Partner
6/10
Pleasant
21 May 2026
Philipus
It' s look like a new hotel. Amenities are not the greatest. We did not get glasses and cups in the room. Breakfast is average.
Friends_and_family Family
10/10
Exceptional
18 May 2026
Linda
Surprisingly central - right on the railway station but the quietest hotel we've ever stayed in! And the most comfortable bed. Great room, excellent staff. Walking distance to everything.
Partner
8/10
Excellent
17 May 2026
Ming chi
The hotel is so close to the train station that it’s practically on Platform 1.
Family
6/10
Pleasant
14 May 2026
Ernesto
The place is fine and the location is a good location, but we have a problem with the lights in the room that keep on going off during our stay when we were up and yet they keep on turning it on multiple times during the night when we were asleep therefore we had a bad bad stay we couldn’t sleep well we felt like in the morning we have been up and I think that is definitely not acceptable. I notify the front desk about it and they just say will notify management which in the sense didn’t help us at all because having the worst night unable to get some rest is not what we wanted to have in our trip.
Partner
8/10
Excellent
14 May 2026
Alison
Jessica M on reception was extremely helpful and friendly and couldn’t do enough for you. Rooms are very big and clean. Good basic hotel for a one night stay.
Partner
10/10
Exceptional
11 May 2026
Keith
The room even though right next to the railway station was very quiet. Only thing was had to get cartons of milk from downstairs as none were left in the room.
Partner
10/10
Exceptional
10 May 2026
Masatoshi
The hotel is new and very clean. The room was also meticulously cleaned, with attention to even the smallest details.

The hotel staff were extremely kind. When they noticed that we were train enthusiasts, they guided us to a fifth-floor balcony with a great view of the trains.

We had a very pleasant stay.
Family_with_children
8/10
Excellent
09 May 2026
Quincy
The location is very good, and the staff are very helpful and sincere.
Friends_and_family Family
10/10
Exceptional
08 May 2026
Isabelle
Bed was very comfortable, conveniently located, and very helpful staff
Partner
10/10
Exceptional
01 May 2026
Samantha
Very convenient location, quiet and clean hotel. Very close to train station and lake.
10/10
Exceptional
30 Apr 2026
Steven
Good location, room was a good size
Partner
10/10
Exceptional
29 Apr 2026
David
Really close to the train station on platform one. Nice hotel with Freddie theme. Staff was always helpful. Location was great for activities at the lake.
Partner
10/10
Exceptional
28 Apr 2026
Christiaan
Friendly helpful staff. Good breakfast. Easy to get to the hotel and from the hotel to the lake. The complementary public transit card is great
Friends
10/10
Exceptional
27 Apr 2026
Mark
Perfect location actually on platform 1 of the train station. The staff were very friendly and helpful, nothing was too much trouble.
The breakfast was fantastic with omelette made to order and the Queen music playing on vinyl in the background was lovely.
All in all I couldn't thank the Freddie mercury hotel team enough for an unforgettable 60 birthday trip.
Will definitely be back 100%.
Partner
10/10
Exceptional
26 Apr 2026
Arron
We had a high room with balcony view over the lake, view are partially obstructed and lower runs will likely have no views. The hotel is literally connected to the train platform, which makes access so easy, but Google Maps doesn't know that, which meant getting there was much harder than it needed to be, going down and up hill. The room was a good size for a European hotel, with comfortable beds. The staff were very helpful and we were given a local city pass that saved on transport and activities. The area is hilly, and the hotel is quite high above the lake front, so some walking or public transport is necessary, but we were happy with the location.
Partner
10/10
Exceptional
23 Apr 2026
Trong-Dat
Nice modern hotel , literally down the road from the platform of the train station. Staff was nice and helpful. The only issue was that you hear the train from the room once in a while. I was on the second floor, perhaps higher up or on the opposite side of the hotel would be better. I still recommend this hotel as its very nice and close by to alot of things.
Family
10/10
Exceptional
23 Apr 2026
Victor
Had a 4 night stay here. Location is superb from train station platform 1. Staff are so nice & friendly . Will stay here again.
Partner
10/10
Exceptional
21 Apr 2026
Trevor
Very helpful staff; solid, clean room and good internet!
10/10
Exceptional
18 Apr 2026
Yen Peng
Very short walk from the train station. Extremely friendly and sincere staff.
Clean room and comfortable bed.
Will be back!
:)
Friends_and_family Family
8/10
Excellent
11 Apr 2026
Amy
The room was utilitarian--and fine--but the standout was the breakfast. It ended up being the finest breakfast we had across 6 hotels in Switzerland, Italy and Monaco. Location was also perfect, just up the hill from the train station and the waterfront.
Family
4/10
Poor
05 Apr 2026
Bruno
I stayed at this hotel for only one night and the experience was extremely disappointing. For a hotel carrying the name Freddie Mercury, the minimum expected would be basic cleanliness and maintenance, but unfortunately that was not the case.

When I entered the room, I immediately noticed several black hairs on the bed sheets, and there were also hairs on one of the pillows. This is absolutely unacceptable for a room that is supposed to be prepared for new guests. It gives the clear impression that the bedding was not properly cleaned or changed.

In addition, there was no toilet paper in the bathroom, which is a very basic thing that any hotel should check before a guest arrives.

The floor next to the bed headboard was dirty, and the headboard itself was detached from the bed and simply leaning against the wall, showing a clear lack of maintenance. To make matters worse, the TV remote control did not work.

Overall, there were far too many basic problems for a one-night stay. Serious issues with cleanliness and organization that make the experience far below what should be acceptable. This place clearly needs significant improvement.
6/10
Pleasant
28 Dec 2025
kerry
It was ok! it was very lifeless with no atmosphere, it was dark in the reception area and just felt soulless. The room was very warm, I asked for a double bed and we had to twins which was not safe for my son as they was not placed against a wall. The location is amazing for the train station but you can hear the trains so it is noisy.
10/10
Exceptional
21 Dec 2025
Rosie
Lovely and clean. Great location
6/10
Pleasant
17 Dec 2025
Andrew
Helpful front desk staff, but room smelt bad on entry, had to open windows to remove this.

Windows had to be shut when time to sleep as constant very loud train noise, this continued even with the windows shut. Bad night sleep as a result.

Good location for Christmas market etc but take into account the train noise when booking.
Partner
10/10
Exceptional
15 Dec 2025
arijit
Very convenient location. Clean big rooms. Breakfast spread was great
Leisure Partner
4/10
Poor
15 Dec 2025
Rhena
Room smelt off, paid a lot of money but didn’t get value for money. Felt like a budget hotel, no iron in the room, safe was broken, phone line wasn’t working. Extremely hot in the room with no A/C. We arrived early, the suitcase storage room was full so staff said we need to leave suitcases in reception, bearing in mind students were walking in and out constantly it didn’t feel safe to do so, so had to carry our bags everywhere with us until check in opened. No EU/USB charging sockets. Felt very daited
6/10
Pleasant
12 Dec 2025
Sébastien
1st Bathroom not clean .... workaround with another room with small bed instead of big bed .... and super noisy ...

Not really happy by the provided service
Business
10/10
Exceptional
08 Dec 2025
Margaret Ann
Room was spacious and clean. Beds were comfortable. In a great location. The staff were all absolutely lovely and helpful.
Leisure Friends
10/10
Exceptional
08 Dec 2025
Zico
Hotel in great condition. All staff were super helpful. Conveniently located a few steps from the train station
Leisure Friends
10/10
Exceptional
20 Nov 2025
Bryce
Wear ear plugs if on side with train tracks. Nice hotel. Good location if traveling by train. Large room. Would stay there again.
Self
10/10
Exceptional
13 Nov 2025
ANAND
A themed hotel. Interesting.
Leisure Family
8/10
Excellent
09 Nov 2025
Mary
The Freddie Mercury Hotel is a convenient stop in Montreux, almost adjacent to the train station. The staff are quite hospitable, and this building also houses (literally) a Hospitality School. …which is why some things were surprising. Poorly designed room with no/few outlets, weird room layout, no reading lamps, limited toiletries, no area rugs, difficult hotel layout and a very average breakfast made for a less than easy stay. We were in the “best” suite with a view of the lake and mountains and a nice balcony…but little else. The hospitality school could do a study project on this suite as far as layout and conveniences for their guests! But lots of great Freddie Mercury memorabilia and within walking distance to most everything. Montreux is a delightful city otherwise!
Leisure Partner
10/10
Exceptional
23 Oct 2025
William
A pleasant surprise for our stay in Montreux. Could not be closer to the Bahnhof and dining options.
Partner
10/10
Exceptional
22 Oct 2025
Vineeth Kurian
Very nice hotel. The hotel is directly accessible from platform 1 of the montruex railway station. The views from the room were also very nice and is located close to the lake.
Leisure Family_with_children
10/10
Exceptional
17 Oct 2025
Vlad
Very convenient location with just a few minutes walking to the train station via the platform #1. While the rail road is next to the hotel it is surprisingly very quiet inside. Breakfast was somewhat disappointed, tasteless. It was nice that the hotel offered the city pass, that was very convenient for using a public transportation completely free! We would stay there again.
Leisure Family
10/10
Exceptional
05 Oct 2025
Mikaela
We loved everything about the hotel, great rooms, fantastic breakfast and amazing staff
Friends_and_family Family
6/10
Pleasant
04 Oct 2025
John
The property only serves breakfast which I think is poor.
However, worse still is the fact that the hotel does not have a bar!
10/10
Exceptional
02 Oct 2025
SO YUNG
Good
Friends_and_family Friends
10/10
Exceptional
28 Sep 2025
David
This hotel is very convenient. You exit tge train and walk to the hotel on platform one. Our room was clean and comfortable. We enjoyed the view of the lake and city from the terrace and were the only ones there.!!
Breakfast is not included and cost Fr.18 ($22) We chose to walk to the Migro supermarket about 8 minutes down near the lake to get our yogurt and fruit instead. The staff were very friendly and helpful from the minute of our arrival.
Leisure Partner
10/10
Exceptional
23 Sep 2025
Wendy
Not noted in the hotel description, but the front door literally opens onto platform 1 of the tain station. For those travelling by train this is a major bonus as Montreux is an extremely hilly city. Our room was on the top floor offering a great view off a large patio of Lake Geneva. Very comfy beds. Friendly and helpful staff. Easy walking distance to the waterfront for stores and restaraunts.
Leisure Partner
10/10
Exceptional
22 Sep 2025
wei shen
Every comfortable  .
Leisure Family
6/10
Pleasant
21 Sep 2025
Peter
Very poor. No power outlets in bathroom, few in main room. Only plus is it is located at the end of platform one
Would not stay here again.
Leisure Partner
8/10
Excellent
21 Sep 2025
Elizabeth

Nice staff at a budget stay

Very convenient location right on the train station platform. It was a very small room and sparsely appointed. (No wash cloths, 1/2 roll of toilet paper, etc.) However, we requested a fan, extra pillows, a bowl of ice, and all were promptly provided. Great service! Beautiful rooftop dining area. Would recommend for brief visits. We were there two nights.
Partner
8/10
Excellent
21 Sep 2025
Andrew

Don’t be put off by some reviews, good location

We didn’t read reviews until after booking and so I was a bit apprehensive about the stay. We arrived quite late but fortunately hotel is at the end of Platform 1. Checked in and given a Montreux Travel Card which offer local transport/discounts etc.
plenty of Freddie photos downstairs. We were in room 321 our room was large with plenty of storage and a safe. No a/c but a fan but it wasn’t a hot night. Quiet room, bed was memory foam but I slept well. Bathroom was large and a good shower. We didn’t have breakfast as reviews had put me off.
Partner
4/10
Poor
20 Sep 2025
Sholom
Will never go back or recommend to anyone
10/10
Exceptional
19 Sep 2025
Brian W

Modern Hotel

Very new! Large rooms were very clean. Check-in awesome. Maria very helpful. Maria had a good knowledge of neighbourhood including restaurants. Very close to train station. Be sure to walk to it along the rail way platform. If you listen to Google, it takes you to the street and then you have to walk up hill.
Self
8/10
Excellent
17 Sep 2025
Marie
Excellent staff were very helpful, particularly with a somewhat tech-challenged senior.

The room was a good size but the headboard on one of the beds is detatched and kept banging off the wall. Also, the electrical outlets are blocked by that bed. It would be a problem if more than one person occupies the room.
Leisure Self
10/10
Exceptional
17 Sep 2025
Jennifer
The hotel itself, the staff, and our stay was fantastic!
Leisure Partner
10/10
Exceptional
17 Sep 2025
Dipesh
The hotel is located at the end of Platform 1 in the train terminal, making it very easy to walk to the hotel and walk to a train. It’s also a couple of small steep streets from the dining options and another small block to the street where the Promenade is located.

10/10
Exceptional
16 Sep 2025
Susan
Easily located at the end of the train station platforms. Staff were very helpful and friendly nothing was too much trouble. Had a laundry if you needed it. It was a short walk from the hotel into the town centre and restaurants.
Leisure Partner
4/10
Poor
15 Sep 2025
John
Building sewer system is broken. Showers take long time time to drain. Shower in inches of dirty water. Changed rooms and still happened. Staff told me they have complaints about drainage all the time.
Leisure Family
10/10
Exceptional
14 Sep 2025
Margo
Although my GPS took me out of the rail station and on a 7 min walk on two streets in the rain…I realized the next morning I could have walked for two minutes without ever leaving the train station. You just continue to walk towards a tall
glass building at the end of Gleis1 and there you will find yourself at the hotel. Enjoyed viewing all the old photos of Freddie Mercury in the hotel lobby. When we entered our room
and discovered one overhead light and one desk light were out, the front desk person immediately had a maintenance person
replace the bulbs while we were out to dinner. Preventing us from changing rooms….I would recommend the hotel to anyone wanting the best railway station location…so convenient. Found the staff efficient and caring.
10/10
Exceptional
08 Sep 2025
Anthony
Very helpful staff. Very comfortable beds. If you like Freddie Mercury, this adds a further dimension.
Business Self
4/10
Poor
05 Sep 2025
Peter
Curtain dirty, No spare loo paper. When contacted reception we were told it will be delivered to room in 5 Minutes.
Did not arrive before we left half an hour later. One soap
dispenser was empty .
Leisure Partner
10/10
Exceptional
04 Sep 2025
Justyna
I like the Freddie z mercury touch all over the place and location, also having balcony with the view.
6/10
Pleasant
02 Sep 2025
David John
Carpets and walls covered in stains/dirt in main areas, room was ok though but wouldn’t stay here again
Leisure Family
10/10
Exceptional
01 Sep 2025
Courtney

Montreux Freddy.

Great room, good location and great balcony. Ask for 5th floor.
Partner
10/10
Exceptional
28 Aug 2025
Michael
Staff was great. The place was very clean. It's located right on the train tracks, which was surprisingly very quiet. Didn't even hear the trains going by. Minutes away from everything in town.
Leisure
6/10
Pleasant
28 Aug 2025
Ryan

2025/08/26-28

Hotel is okay but bit dated.
Staff friendly.
Beds aren’t very comfy.
Friends_and_family Family
6/10
Pleasant
26 Aug 2025
Gabrielle

2 d’au dithyrambique my bestfriends

Clean and well located, but very basic. Comfortable enough for sleeping, though nothing special.
Friends_and_family Friends
10/10
Exceptional
24 Aug 2025
Peter
Everything was above average
8/10
Excellent
24 Aug 2025
Quentin
Maria was fantastic- our first room wasn’t very clean. Maria was very helpful and moved us to another room without any problems. Thanks Maria.
6/10
Pleasant
13 Aug 2025
Sanjeeta
Overall experience was kinda average!
10/10
Exceptional
13 Aug 2025
RHONDA
I loved that the hotel is on the train station platform. The Bed was so comfortable!!
Leisure Partner
10/10
Exceptional
13 Aug 2025
Robert

Robert Philadelphia

This hotel is conveniently located near the train station, making it ideal for train travelers. It feels like new construction and is quite clean. It has an easy walk to the lake and restaurants located along it.
Partner
10/10
Exceptional
04 Aug 2025
Anthony
The view from the 5th floor deck was amazing. Make sure you have a top floor. Room was clean and comfrey but not extravagant.
Leisure Family
10/10
Exceptional
04 Aug 2025
Gillian
Hotel is in a great position at the end of railway platform. We had a very friendly welcome. Room had everything we needed but was a little sparce, fresh coat of paint and a clean lampshade would have made a big difference. We did appreciate the balcony and the the price was reasonable for the area
Partner
8/10
Excellent
02 Aug 2025
Pauline
We loved the fact that Freddie pictures were everywhere. Loved the plates and mugs and glasses with the Freddie pose. The breakfast was good and they had gluten free options for me. The bed was comfortable. The staff were lovely. My sister sent us flowers for our 50th wedding anniversary and she had to chase them up. My daughter sent loads of emails asking the staff to put fruit in our room. She never got a reply, but we appreciated that it was a training hotel and absolutely loved all the Freddie stuff. We will visit again.
Leisure Partner
10/10
Exceptional
27 Jul 2025
Robert
You can walk to the hotel straight from a platform at the train station. Beds were comfortable. The hotel is within walking distance to local restaurants and shops.
Leisure Partner
8/10
Excellent
25 Jul 2025
Claudia

Parfait pour Montreux

Hotel tres propre. Chambre agréable et propre. Lit confortable. Proximité du bord de l'eau et de la navette ( bateau ). STATIONNEMENT interieur ( toute une experience avec l'ascenseur de voiture). Quelques restaurants à proximité, un café boulangerie tout prés .Seul bémol la gare mais assez bien insonorisé et avec le lit , on s' endort facilement.
Friends_and_family Friends
4/10
Poor
20 Jul 2025
Salvador

Not what I expected

I was disappointed with this hotel. The ratings said that it was superb, however there was nothing superb about this hotel. It's was not clean and the furniture was below average. The price doesn't match the offering.
Partner

Location & surroundings

The Freddie Mercury Hotel
7 Rue De La Rouvenettaz, Montreux, Switzerland

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The Freddie Mercury Hotel

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