Name: Smartr Sevilla Las Dueñas
Address: Calle Lepanto 9, Sevilla, 41003, ES

8/10

Excellent

10 Jun 2026

tirsa

Party of 6 with elderly parents. This was the ideal stay for our trip to Seville due to its location in the center of the City. We could walk anywhere within minutes. We stayed in the penthouse. It was a nice, cool reprieve from the June heat. The terrace did not reflect pics and needed some upkeep. So cool in fact, the first thing we noticed was no comforters on the beds, just sheets. When I asked management (offsite) where I could procure some (since we had already looked everywhere with no luck), she said that housekeeping should have left some, but with this heat, who needed those. I thought this was silly, since hot outside didnt mean we would sacrifice AC to do without a comforter, at least not my 81 year old dad. Eventually we found some under the master bed, which popped up like a Murphy bed, to our surprise. When the iron was not working and I reached out again to get one from housekeeping, she said sorry, but every until had its designated appliances. I suggested she ask housekeeping to lend us one from an unoccupied unit and her response was, you could ask. They were gone for the day, so I knocked on a couple of doors and asked a neighbor if they could lend us one, and thankfully they did. I just thought for a place that runs like a hotel, these small conveniences make a great difference to weary Travellers with limited supplies. On the flip side, housekeeping staff was very helpful, kind, and attentive. I would absolutely stay here again.

Family

6/10

Pleasant

15 Apr 2026

Oliver

Stayed in the two room duplex.

Access via coded doors great and convenient, bit late sending over online check in.

I was on a train to Cordoba when I received so it wasn't an issue, had time to complete and get door codes before arrival - could have been different if I'd arrived by plane.

Property issue.

Dodgy window adjacent to stairs with sticker on saying do not use, obviously broken looking at the hinges on right opener.

2nd floor guests drinking, socialising on terrace outside being noisy, not accomodation fault, clearly says after 10pm is quiet time, they were not, young sons bedroom window right next to where they were gathered, broken window to stairs didn't help stop noise.

Toilet - not fixed down, cistern not fixed to the wall - never seen this before!

Toilet accessed via bedroom...build a stud wall to separate with a door to bedroom.

Balcony doors - all missing pin locks so didn't shut properly, very noisy at night because of this.

Curtains in main bedroom, useless, street light opposite, room lit up all night.

Decorating, paint splashes not cleaned off, fridge not moved to paint next to it.

Kitchen - bin door hinges need fixing.

Door to apartment building slams loudly, not great at night, floor slide bolts broken.

Bed comfy, pillows rubbish.

Location ok, wrong side of La Setas but I needed the space more than a prime location.

Could be much better - small low cost issues to fix.

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Derek

Superb apartment. Full kitchen was really handy. All rooms so spacious. Pure comfort in such a central area. Plenty of shops and eateries nearby. Amazing value for money.

Self

6/10

Pleasant

25 Feb 2026

Laura

The location was very good and it was a good space for a family. Clean accommodation too. However we struggled to get into the apartment at night when we arrived as the codes did not work and we found the beds very hard.

Family_with_children

6/10

Pleasant

20 Nov 2025

Alberto

The room was in good condition, and comfortable. It was fairly well located. Service from company that ran the room left much to be desired. Cleaning staff was very helpful did provide great service.

Leisure Family

10/10

Exceptional

20 Aug 2025

Juan

.

Leisure Family_with_children

10/10

Exceptional

04 Aug 2025

Sherone

Staff was very professional and attentive. Aparthotel was very clean, very spacious, had nice amenities, nicely decorated and in very good condition. Loved everything, highly recommend, would stay again.

Leisure Family_with_children

10/10

Exceptional

01 Jul 2025

Zeiad

Very spacious duplex apartment - ample room for sleeping and dining. Helpful staff who always responded promptly to my messages.
Everything was very clean and well-equipped.
The bathroom could do with a bit of refreshing but was clean and today.
Would highly recommend and would definitely stay there again.

Leisure Family

8/10

Excellent

31 May 2025

Ahmed

Property is unassuming from outside, but once inside the main door, it leads to an apartment building. We had difficulty with unlocking our assigned room electronic key, it was quite a stressful 30min, but luckily the staff helped us out by resetting the key from remote site. Apartment was very spacious, newly renovated, kitchen was well equipped, bathrooms were good size. Property is close to the shopping area and attractions. I will stay there again in future if needed.

Leisure Family

6/10

Pleasant

14 May 2025

Aryana

Nice rooms, but we stayed on the first floor and it was quite loud

Leisure Friends

10/10

Exceptional

02 May 2025

Cristy

Very clean, well kept place. Walkable and easy to get to all the attractions. Quite & near a lot of restaurants and bars, since it’s tucked in you can get a good rest. Love this place

Leisure Family

8/10

Excellent

20 Mar 2025

Maria

Cute self contained apartment

The flat was very well furnished, decorated and clean but had a bad case of damp where paint and wall paper were peeling and there was a slight smell. Toilet gets a bit messy after a shower but there is a mop to hand to help manage the wet floor.

Partner

10/10

Exceptional

02 Jan 2025

Cristin

Very convenient

Leisure Family_with_children

6/10

Pleasant

25 Nov 2024

Sepali

Overall, it was an OK stay. For those who are planning to book this property, Uber and taxis cannot go to the exact location of the property. We had to drag our luggage across paved but not smooth road for about 5 minutes. In terms of the apartment itself, the toilet bowl looked as if it had not been cleaned in a long time. I sent a photo to the host. There were lots of long black hair all over the floor (as had been mentioned by others on their reviews for this property). No paper towel, no Kleenex (tissue), no dishtowel, and no dish soap. We did not cook so we managed OK with this situation. Our apartment was on the main floor, and the bedroom wall was right next to a sideroad. There was a lot of noise in the evening and night.

Business Family

6/10

Pleasant

23 Nov 2024

Tejal

Loved Seville the city and the property was at a great location. The building was beautiful with lively colors bringing the true aura of Spain.

However we had some issues trying to get into the property. But after some effort we were successfully able to get in.

The guest bathroom was flooding upon taking a shower and therefore we were unable to use it. we had booked the property for 8 people (2 families) and were stuck with all using one bathroom to shower.

Secondly, when booking the property we were told that there would be a washer and dryer available to be able to do laundry. There was no dryer on site, nor was there a drying rack to dry clothes.

We had to end up paying for a laundry service offsite...which cost us an additional €60.

And finally - there were ants in the corner of one of the rooms adjacent to the kitchen.

Leisure Family_with_children

8/10

Excellent

17 Oct 2024

Youngsoon

The location was great, everything is walkable and 10 minutes away from the train station. Nice kitchen and washer added to convience stay.

Leisure Family

8/10

Excellent

17 Oct 2024

Zulma

Great location

If bathrooms were renovated I would give it a 10.

Partner

4/10

Poor

15 Oct 2024

Amra

The location is great and property was specious. However, the bedding was missing. We had covers for 3 people and had 4. There were no extra bed sheets, pillows or covers. The property was not cleaned well and the only bathroom sink was clogged. We opened the pullout couch to check if there is an extra bedding and it was covered in food crumbs. This property needs a good cleanup.

Leisure Family

10/10

Exceptional

01 Jul 2024

Obdulia

Very good.

Business Family

10/10

Exceptional

22 Jun 2024

Ivan

A lovely place with a very friendly staff. The location is very central.

Business_and_leisure Family

8/10

Excellent

18 Jun 2024

Alecia

The apartments are excellent, however on the night we arrived the code they give did not let us into the apartment .we were lucky that we had another couple with us and their code worked . I definitely would not go back to a place that has no reception. The contact no was not helpful.

Partner

10/10

Exceptional

11 Jun 2024

Luiza

Beautifully decorated, very clean, great location, customer service super prompt and professional

6/10

Pleasant

04 May 2024

polly

酒店告诉我们需要步行750米拖着行李到酒店，石头路不平非常吃力，到了才发现其实是可以开车到门口的。我不小心弄坏了法压壶，主动信息沟通之后被收了30欧元作为赔偿，超市卖的最普通的那种，感觉被扣得太多了。

Leisure Family

6/10

Pleasant

30 Apr 2024

polly

Old facilities, hard parking, principle bit not friendly

Leisure Family

10/10

Exceptional

10 Feb 2024

Rigoberto

Staff was super friendly everything was great!!

Leisure

10/10

Exceptional

06 Aug 2026

Hector Eduardo

Excelente ubicación, muy limpio, tranquilo y buen servicio del personal.

10/10

Exceptional

27 Jul 2026

Simone

Bellissima struttura,Pulizia impeccabile. Ottima zona a due passi da tutto.. Ottima comunicazione!super consigliato!

10/10

Exceptional

21 Mar 2026

Natascha

Great location, clean and spacious apartment.

10/10

Exceptional

02 Mar 2026

Edvaldo

Tudo muito organizado!

Friends_and_family Family

8/10

Excellent

23 Jan 2026

Ana Carolina

O apartamento era espaçoso, limpo e bem decorado. Porém apresentava alguns problemas de manutenção: a água do chuveiro da suíte não escorria, fazendo uma possa, que impossibilitou o uso do mesmo. Tivemos que todos os 5 usarmos um mesmo chuveiro. A válvula da descarga do banheiro comum também estava avariada e ficava horas escoando água. Além disso a água quente é limitada, não sendo suficiente para todos tomarem banho de forma consecutiva. Por fim, senti falta de utensílios de cozinha como pano de prato, potes, espátulas para cozinhar.

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Minori

旧市街にあってとても素敵でした。カテドラルまでも10－15分ほどで、街の雰囲気を存分に楽しめる立地です。

部屋は1階で、広くてよかったですが、少しカビっぽい気もしました。朝ごはんが一日スキップされ残念でした。

ホテルに24時間駐在のスタップはいないですが、メールで大体のことはやり取り（おそらく24時間ベースで）できました。タクシーの予約や、タオルの変更なども。

Leisure Family_with_children

8/10

Excellent

05 Jan 2026

Juan

Incluiría desayuno

Leisure Family

4/10

Poor

20 Nov 2025

Vanuza B

Não gostei. O apartamento é bom. Mas a falta de contato presencial com o anfitrião tornou tudo mais difícil: chek-in, falta de água quente no chuveiro, café da manha deixado no chão na porta de entrada. Não era o que esperava.

Partner

6/10

Pleasant

26 Oct 2025

Sondes

Le patio est magnifique. Les chambres joliment décorées. Le lit n’était cependant pas confortable, surtout les coussins. La fenêtre de la chambre au rdc donnait directement sur la rue donc assez bruyante. Le check in se fait en ligne mais la plate-forme est en espagnol donc compliqué pour ceux qui ne parlent pas espagnol. Le service client a été réactif quand on n’a pas reçu les indications pour accéder au logement et a vite résolu le problème.

Friends_and_family Family

6/10

Pleasant

11 Oct 2025

José María

Buena ubicación, pero habitación

Business

8/10

Excellent

01 Oct 2025

Shiela

Estuvimos solo una noche y en general muy bien todo. Tuvimo pequeños inconvenientes como que la puerta del baño no cerraba y que nos pusieron 1 toalla y eramos 2. Lo bueno de esto es que les escribí y a los segundos me contestaron enseguida. Lo de la puerta les avisamos que no nos molestaba, pero que lo tuvieran en cuanta y lo de las toallas fue muy rápido. Atención, a pesar de ser or WhatsApp, de 10, muy atentos.

10/10

Exceptional

20 Aug 2025

Carlos

Recomendable / Excelente

La habitación espectacular , muy buena , nueva , todo limpio. Full cómoda ,

Friends_and_family Family

8/10

Excellent

13 Aug 2025

Juan Manuel

Muy bien todo, aunque no había papel higiénico

8/10

Excellent

15 Jul 2025

Yendis

Buena relación calidad precio

Muy bien, lo unico es complicado ir en coche.

Friends_and_family Family

6/10

Pleasant

03 Jul 2025

Marina

Bra lägenhet och kvarter.men det saknas kontakt med folk. Vi hade lite problem med entrédörren sen på kvällen men det fanns inte någon som kunde hjälpa oss. Men vi blev nöjda med läget.😍

8/10

Excellent

14 May 2025

julien

N'oubliez pas de faire votre enregistrement en ligne à l'avance, sinon vous n'aurez pas les codes pour entrer dans l'immeuble (moi qui faisait une pause digitale...)
Je suis rentré avec d'autres arrivant. Une fois dedans, la personne présente a été extrêmement gentille.

Self

6/10

Pleasant

27 Mar 2025

Annette

Both good and bad

A very nice apartment with two bedrooms and two bathrooms. The interior was decorated with nice furniture and much attention to detail in the choice of lamps, colour on the walls and wallpaper etc.
However, we had a few serious problems…
Difficulty to make the entrance codes to work. We had to call the reception several times, many times without reply, to get help to enter.
The kitchen was very badly equipped. If you are planning to make a longer stay and cook you own meals, you would be having big problems.
Also, the freezer was completely filled with ice and the drawers had been broken when trying to open them, so we could not use it.

Friends_and_family Friends

10/10

Exceptional

07 Mar 2025

Ana

Lo malo no he podido coger otro día

6/10

Pleasant

31 Oct 2024

Floris

Was a nice place to stay. Not amazing.

Leisure Family

10/10

Exceptional

13 Aug 2024

Miguel Angel

Apartamento amplio y limpio.

Solo estuve una noche, ya que íbamos de paso. Totalmente recomendable, muy limpio y cómodo. Cerca de los principales monumentos. El aire acondicionado... una bendición.

Friends_and_family Family

8/10

Excellent

11 Aug 2024

Eduardo

todo correcto

10/10

Exceptional

11 Aug 2024

Mathieu

Très bon rapport qualité-prix

Excellent rapport qualité / prix
Des petits défauts d’entretien ou d’humidité
Mais emplacement parfait et équipement suffisant