Name: Doubletree By Hilton Boston North Shore
Address: 50 Ferncroft Road, Danvers, 01923, US

10/10

Exceptional

04 Aug 2026

Chelsea

Nice big room, pool was nice except for the hair clumps floating around.

10/10

Exceptional

03 Aug 2026

Diana

Room was spotless. AC worked great. Nice to be given a couple of bottles of water--thanks!

6/10

Pleasant

03 Aug 2026

Joseph

Clean room, expensive everything else

10/10

Exceptional

02 Aug 2026

Heather

Clean, comfy beds and nice staff.. my only issue is that I was surprised you had to pay $10 for parking in Danvers…not the end of the world but a money grab. I also thought the breakfast was mediocre… nothing bad or great but a little pricey at $18… I would stay there again in a heartbeat but prob wouldn’t get breakfast unless you have points or it’s included in a package. Easy access to highway.

10/10

Exceptional

01 Aug 2026

Wendy

I liked it had a restaurant and bar. I was also looking forward to hot tub but it closed early. I was very disappointed.

6/10

Pleasant

30 Jul 2026

John

Room clean, quiet and wifi worked well. Attended on site meeting. Hotel has no food available between an ok breakfast buffet and dinner im bar (which was ok) — no lunch options other than a stand that “serves Starbucks coffee” but only sausage and egg wraps or sausage and egg bagel. And no nearby options. The hotel is a couple miles from downtown Danvers

8/10

Excellent

29 Jul 2026

Louis-André

A bit older than expected

10/10

Exceptional

29 Jul 2026

John

I have stayed here several times and have been well taken care of each time. Overall it’s a great place to stay. The only thing I did not like this time was paying for parking. I don’t recall ever paying for parking here but then I don’t know the why. Is it because it was taken advantage of by others or just a fee. I am just not a fan of paid parking.

4/10

Poor

29 Jul 2026

susan

Staff seemed like they didn't want to be bothered. Although they have a large parking area, and they are not downtown, they still charge for parking on top of the room rate. This is a scam to jump on the parking fee band wagon in the city. It is not necessary.

Our room was an updated remodel, but it still looked old. The door is a painted mess. The bathroom granite is cracked, broken, and glued back together. Idk. I guess i expected more from a Hilton. It's tacky that they charge for parking. Our view was hilarious! All we could see was a large wall and roof. I think we were given a 💩 room because we bookec through hotels . com.

8/10

Excellent

29 Jul 2026

Daniel

didn't like that we had to pay for parking - one night in a lot that was pretty empty - actually both lots....

didn't like the price of the breakfast per person - we skipped it -- we refused to sigh up for it. We expected at least complimentary coffee in the lobby but there was none unless you wanted to pay for Starbucks.

didn't like the reception all that much - I felt the person at the desk could have been more helpful.

didn't like the attempts to get us to join the Hilton club - and I had to make it clear I had no interest in doing so.

8/10

Excellent

28 Jul 2026

Malynda

Hotel was decent, except for the smoke detector randomly beeping and talking at 630 in the morning. It woke us up out of a sound sleep. I tried to call front desk before it woke our baby, she instructed to take the battery out. There were no batteries. Sure enough the sounds woke our son up, and maintenance came knocking on the door insisting to come in right then and there. Super early morning wake up, followed by maintenance in our room while we were washing up ourselves and our very tired baby.

8/10

Excellent

27 Jul 2026

Jean-Philippe

Correct dans l’ensemble.

8/10

Excellent

27 Jul 2026

Jaime Javier

Clean and spacious room. Friendly staff.

10/10

Exceptional

27 Jul 2026

Tiffany

Great room and amenities. Kids enjoyed the pool.

8/10

Excellent

27 Jul 2026

Judy Beth

I thought the property was well kept.
They advised that they had a sauna and steam room . They did but the steam room hasn't worked since 2020. And The sauna was not working either . They had a workout room with weights and machines . Rooms were clean and comfortable. They had a Starbucks but it was only open on the weekends. They also had a snack area you could purchase items. There was also a waterslide on premises but I did not go inside. Nice area for weddings and banquets.

6/10

Pleasant

27 Jul 2026

Kurt Chlebek

Fine. Loud, could hear everything from adjoining rooms and anything up the hall.

8/10

Excellent

26 Jul 2026

Luis

AC was making a lot of noise

10/10

Exceptional

26 Jul 2026

Joseph

Very nice hotel.

4/10

Poor

25 Jul 2026

Beth

Wasn’t happy with our stay. Stayed there a year ago but the property has really gone downhill. Won’t stay again

6/10

Pleasant

25 Jul 2026

Amit

The room was very clean and tidy. The location of the room was very weird and the parking lot was very far with no drop off area to checkin. The location of the hotel itself is very weird especially to find it in the night.

10/10

Exceptional

25 Jul 2026

Eide

Love

4/10

Poor

25 Jul 2026

Alyssa

The room was very dirty. There was hair all over the shower and used tissues on top of the tissue box. All of the amenities including the coffee shop was closed my entire stay

10/10

Exceptional

25 Jul 2026

Kimberly

The room was spotless, will decorated and very comfortable. Staff were very friendly.

6/10

Pleasant

25 Jul 2026

Nancy

The staff was not cordial at all. We arrived 2 hours earlier after a long drive from New York City. I informed my wife that my wife was pregnant and if they would be so kind to find a room for us, the receptionist agreed and said that they would have something by 2 pm. When we got back at 3 I was told they didn’t have a room available for us. They made us wait another hour and half until I spoke to the manager. The rooms were cleaned, but the sofa was stained with something that may have been blood. The sheets were stained as well. The last day my wife and I called in the receptionist for an extra hour (I am a Hilton member) since my wife wanted to have breakfast, we were told that it would not be possible, and that breakfast was almost over anyways (it was 10:20 and breakfast was over at 11). The receptionist was very rude. When we went to check out I asked for a cookie since my wife had not had breakfast and they refused saying it was reserved for checking in folks, but two days prior when I was checking in I saw them giving cookies away to people leaving the hotel. I have lived in Boston and New Hampshire in the past, and I know when people are just being new englanders :) or when treatment is something more devious. I hope I am wrong, but this is the first time I have felt this way at a double tree, and like I said I am a member.

4/10

Poor

23 Jul 2026

Ramah

Very disappointing and absolutely not deserving of a four-star rating.

The entrance and lobby give the impression of a fancy hotel, but the room was outdated, with old furniture, low-quality bedding, and cheap-looking accessories.

We stayed for four nights. On the second night, we found a cockroach on the bed. I reported it to the front desk, but the only response was, “Thanks for letting us know.” The following day, we found two more cockroaches in the bathroom coming from underneath the carpet near the bathroom door.

When I contacted the hotel, they offered to either clean the room thoroughly or move us to another room. Since we were travelling with children and had lots of luggage, we chose the cleaning option. Unfortunately, the “thorough cleaning” was no different from a regular cleaning. They didn’t even take out the garbage or replace the used glasses.

Finding three cockroaches in the room within two days is a serious cleanliness and pest-control issue. What made the experience worse was the hotel’s lack of urgency, concern, and customer service. No compensation or meaningful solution was offered.

I would definitely avoid this hotel and would not recommend it. Don’t be misled by the four-star rating on Expedia—I personally would not give this hotel even three stars.

10/10

Exceptional

23 Jul 2026

Julia

Loved the hotel. The cookies were a very nice touch. Friendly staff!

8/10

Excellent

23 Jul 2026

Melissa

We stayed for a few days here and it wasn't the best place but it wasn't the worst either. The rooms were pretty clean, I never had an issue with that while we stayed. However a lot of their outlets in our room were broken. The ones by my teenager's bed was cracked and the one the coffee maker was plugged into didn't work. Other than that the room was great. I wasn't a fan of the $10 dollar a day parking because there is no where else to park and walk so you have to pay the 10 bucks. Keep in mind there is a water park located right on the property so if you don't plan on going and you have kids, don't stay here or you will have to hear about it the entire time lol. Also I wished the pool hours were later because we stayed gone until 9/930 every night but the last night and the pool closes at 845 every night. But all in all this was a good place to stay for the money spent. The staff was always nice and helpful and the breakfast they offered was nice. I'd stay again if in the area.

10/10

Exceptional

23 Jul 2026

Karl and Joan

Quick trip with hotel staff friendly

8/10

Excellent

23 Jul 2026

Geoffrey

Property was clean and efficient. Location was very good.

8/10

Excellent

23 Jul 2026

Stephanie

Clean rooms and bathrooms, with good shower and wash products. Nice pool and jacuzzi. Water park was amazing but entry was expensive at $35 each as we arrived after 4pm and it closed at 7pm. Good value if you are there all day.
Negatives: coffee machine in rooms not working great and breakfast not worth the cost.

8/10

Excellent

22 Jul 2026

Todd

Everything was fine, I wasn't too happy paying for parking however. If this was downtown Boston I would have expected it, but not where this hotel is located. That alone will make me look elsewhere the next time I'm working in the area.

10/10

Exceptional

22 Jul 2026

Genevieve

All good! Nice play to stay . I made the réservation at last minute and they had a room for us.

10/10

Exceptional

22 Jul 2026

Doreen

Clean

10/10

Exceptional

22 Jul 2026

Doreen

very friendly staff..

8/10

Excellent

22 Jul 2026

Ted

Location was good.
Room was ok.... Grab bar in shower was coming off the wall. Bathroom sink had a crack in it. I notified the front desk.
It really looks more like they put a coat of paint on the old Sheraton Ferncroft and called it a Doubletree by Hilton;(

10/10

Exceptional

20 Jul 2026

Tiffany

The pool area is run by another entity. You can’t take the pool towels out of the pool area. If you want a towel to go to the pool you’ll have to get it from the hotel front desk. Not convenient for cold wet kids.

Family_with_children

8/10

Excellent

20 Jul 2026

Steph

Reception staff very helpful and friendly at check in, room was very clean and had everything we needed , apart from fresh milk for tea / coffee which we had to purchase . Plus not happy that bottled water in room was charged at $3 for a small bottle .

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Alison

We stayed overnight to go to a wedding in the area. We booked two rooms. We were given no options for a late checkout as well as no options for an early check in. The staff were civil but not exactly welcoming. When checking out, I told them there was a dog barking in the room next door to ours. I informed them that I was awakened by the barking dog at 8 am. The response was that I should “have reported it” and that it’s a “pet friendly” hotel. That’s nice but perhaps it could be a “people friendly” hotel too and not have people with barking pets next to people who would like to sleep past 8am on a Sunday morning.

Family

10/10

Exceptional

19 Jul 2026

Becky

The room was clean and comfortable. The halls were quiet. We needed sheets for the pull out sofa and the staff came quickly to provide what we needed. We were offered complementary cookies at check in and they even had allergy friendly ones. Close to what we needed. We had a very nice stay.

Family

4/10

Poor

19 Jul 2026

Marie

We were told there was no breakfast, the pool closes incredibly early they charge for parking they put a 100$ dollar hold on your card in addition to the room payment and they refuse to give extra blankets and bed makeup

Partner

8/10

Excellent

19 Jul 2026

Allison

Property is very large and pretty well appointed. Room was spacious, clean and comfortable, though it could use better lighting. The few employees that we interacted with were pleasant and helpful. The hotel pool and hot tub were pretty large and kept at a great temperature, though there were not nearly enough chairs and tables in the area so there was nowhere to put your stuff while you swam. The biggest negative was that the hotel now has a daily parking charge which was a surprise. Rubbed me the wrong way because it seems like a money grab for a suburban hotel with ample parking. Especially since it hosts a lot of events. I would not expect my attendees to pay for parking at a place like this. Additionally, the Starbucks was only open in the morning and the restaurant only open in the evening, so there were no food/drink options during the day. Lastly, the attached water park is only open Fri-Sun which was also disappointing in the summer. Overall, nice facility which is kind of operating at a bare bones level.

Family

10/10

Exceptional

19 Jul 2026

Julie

Clean room and friendly staff.

Self

2/10

Poor

19 Jul 2026

James

The hot water didn’t work in the bathroom sink. The shower drain didn’t work and when I tried to open it it popped off in my hands. The shower would spray all over the floor if you didn’t make sure and angle it towards the shower wall. The air conditioner would cool the room to around 80 degrees. The bedding had brown marks on the sheets so I could use them. The bedding and pillows were super uncomfortable. I stayed two nights and when the cleaning people cleaned the morning after our first night they took all the towels for some reason and only left two large towels and 2 hand towels this was a problem because three people stayed in the room. The shower had no soap of any kind. I usually bring my own but of course this trip I forgot the soap. The toilet would barely flush pee down it. You also have to pay to park and that is super strange because they have an extremely large parking area on site. I also noticed they left two complimentary water bottle but these were actually $3 a piece.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Chase Reynolds

This hotel is located in northern Massachusetts in a place where land is not expensive and surrounded by trees near a community college; in other words, semi rural. Yet they charge $10 per night for parking, which I found both odd and annoying. The layout is strange, the directional signage both outside and inside is lacking, and the hotel is very generic. But the room was large and clean, the sheets were nice and the bathroom was good. And it was quiet. All in all, just fine for someone passing through.

8/10

Excellent

17 Jul 2026

Michelle

The staff was nice and check in was seamless. The rooms were clean and the bed was comfy. I wouldn't recommend the dinner as it was costly for something barely edible. Didn't try the breakfast because you have to pay, and I would rather spend my money on food I know is tasty.

Partner

10/10

Exceptional

17 Jul 2026

Melissa

Hot tub/pool should be open later
hours, like until 10pm

Self

2/10

Poor

17 Jul 2026

Bianca

V

2/10

Poor

16 Jul 2026

Abdul

Someone stole my wife clothes for our room and manager is not helpful we need our money refunded

Partner

8/10

Excellent

14 Jul 2026

STEPHANIE

Every cost is separate, parking, breakfast, attached water park, etc

Family_with_children

10/10

Exceptional

13 Jul 2026

Muhammad

10+10

Family_with_children

2/10

Poor

13 Jul 2026

agar

My wife visited your hotel and she was charged for two bottles of water, which she was not brief about the price. In addition, first hotel my wife and I stay which charges for my person to drink h2o. That's a sign of non welcoming, which will make me think twice about reserving another room with your facility.

Self

2/10

Poor

12 Jul 2026

Sarah

Room was bare bones. Only 1 roll of toilet paper, stopped up drain, very hard kids beds, no additional blankets, small bathroom, no working phone. Breakfast was affordable but poor taste. Pool was great.

Family_with_children

8/10

Excellent

12 Jul 2026

Jennifer

Rooms were clean but out dated .had to pay for parking but was not imformed ahead of time and just went into effect day before I booked. Overall good location

10/10

Exceptional

12 Jul 2026

Mohammed

I love it

Family_with_children

10/10

Exceptional

12 Jul 2026

Donna

Room was spacious and comfortable. Good A/C on a hot summer day. Staff was polite and accommodating. The bathroom tub was dated with some rust. That was my only concern.

Partner

10/10

Exceptional

12 Jul 2026

Jennifer

The staff was amazing. The place was clean. Food options was great

Family_with_children

10/10

Exceptional

12 Jul 2026

Coraima

We stayed for 11 days . It was perfect! Had everything we needed and wanted. Having the arcade and the waterpark made it even better.

Family_with_children

6/10

Pleasant

12 Jul 2026

Michelle

Not very clean; common areas with dirty floors. Bathroom in room was dirty. Housekeeping not willing to be helpful.

Family

8/10

Excellent

11 Jul 2026

Hazel

Accessible place.

Family

6/10

Pleasant

11 Jul 2026

Mohamed

service médiocre

Family_with_children

6/10

Pleasant

11 Jul 2026

Terri

Bathtub was clogged, had to have maintenance come to fix and only fixed a little. Bathroom was not cleaned. No conditioner. Did not clean the room. Ok for a night or two, but no more.

Family_with_children

8/10

Excellent

10 Jul 2026

Sydney

People were great. Didn’t think the bed was overly comfortable.

Partner

10/10

Exceptional

09 Jul 2026

Deniz

One of my favorite places to stay. Well maintained and great location. Also - I absolutely love the cookies!!! ❤️

6/10

Pleasant

05 Jul 2026

Doris

Nunca limpiaron el cuarto no cambiaron las toallas fuera de eso todo muy bueno

Family_with_children

10/10

Exceptional

05 Jul 2026

Fernando

Good

2/10

Poor

04 Jul 2026

Anjam

It's a 2 star hotel disguised as 3.5

10/10

Exceptional

03 Jul 2026

Jolie

The hotel was beautiful and the staff were always helpful. Had dinner in the hotel restaurant and it was amazing

10/10

Exceptional

01 Jul 2026

Beth

It is a very large hotel. It has anything you could ask for in an hotel for convenience on the property. Everyone was accommodating and helpful. This was an unplanned stop added last minute and our stay on the sixth floor with a back room requiring a long walk to elevators was inconvenient for our situation.

Pet

8/10

Excellent

30 Jun 2026

Guy

As you would expect. Pool was a little crowded as it was part of a gym set up.

Family

2/10

Poor

29 Jun 2026

Jason

Was given the wrong reservation room. After I left all my belongings were removed. No manager on site. Took about 45 minutes to sort out the the problems they created

Self

4/10

Poor

29 Jun 2026

Nicole

They had given away our room then lied about it. Double charged our card as a deposit. (Seriously. They said the deposit was 150 and they actually held 1100. We did get it back. It was a big surprise to not have that money on our trip.)

Nice big breakfast but it was $20 a person 14+ and $11 for 5+. (Each day)

It was like a giant abandoned ghost hotel. Fun and CRAZY to explore backrooms. Very run down.

Family_with_children

6/10

Pleasant

29 Jun 2026

Benjamin

past its prime

Family

6/10

Pleasant

29 Jun 2026

Joshua

The main reason we booked this hotel was because it offered a room with two queen beds and two toddler beds, which was perfect for our larger family. We also liked that it was close to Gordon College and had an indoor water park.
At first glance, the hotel looked nice, but the room wasn't as clean as expected. There were spider webs on the ceiling, the toilet seat was loose and shifted every time someone sat on it, and the shower looked dirty and in need of updating.
I was disappointed by all the extra charges. We had to pay for parking, which I've never experienced at a hotel before. I also assumed the indoor water park was included with our stay, but it was an additional cost. Breakfast was extra as well.
The pool area was crowded and didn't have enough seating, and it looked like it could use better maintenance. The arcade was fun, but there weren't many games, so the kids had to repeat the same ones, and the prize selection was limited.
I also think the front desk should explain what's included during check-in. My fiancé checked us in and wasn't told about the extra fees, breakfast, water park, or the hours for the pool, fitness center, or arcade. We had to ask for that information ourselves.
Overall, it was an okay experience, but I wouldn't stay here again.

Family_with_children

4/10

Poor

28 Jun 2026

Paul

Get ready to pay extra for everything including parking! The rooms are outdated and falling apart. The staff was not helpful or friendly. Would definitely not stay here again

Family_with_children

2/10

Poor

26 Jun 2026

Louis

Charged my card random amounts of money.

Partner

10/10

Exceptional

26 Jun 2026

William

Staff helpful. Would reccomend

Partner

10/10

Exceptional

26 Jun 2026

Ann

Restaurant was good, beds were comfortable

Partner

10/10

Exceptional

25 Jun 2026

Tiago

Great

Family_with_children

10/10

Exceptional

25 Jun 2026

Rafael

Good

6/10

Pleasant

23 Jun 2026

Elizabeth

Staff at breakfast were the friendliest. Front desk staff was cold. Rooms were okay. I stayed for 2 weeks. Kids and young adults were visiting in groups and extremely noisy. It might have been a really nice place at one time, but it is faded now.

6/10

Pleasant

23 Jun 2026

Monica

There are no outlets on the nightstand to charge phone. We had to reach behind the bed. The room was clean and very comfortable. The bathroom appeared clean, however there was long hair in the bathtub.

Family

10/10

Exceptional

23 Jun 2026

Wenzheng

It’s a high end hotel with swimming pool and spa, well managed.

Family

8/10

Excellent

22 Jun 2026

Alexandria

Loved the gym. The bed was comfy. Breakfast was expensive so we went to Starbucks downstairs instead. Would stay here again

Partner

10/10

Exceptional

22 Jun 2026

Shane

Just awesome place for families with pets!! Awesome ppl and staff. Super clean and super fun for the whole family with all the amenities available just in the location itself!!

Family_with_children

10/10

Exceptional

21 Jun 2026

Jerome

Already stated my assessment when replying to my stay two days earlier.

Self

8/10

Excellent

21 Jun 2026

Jerome

I stayed at this Double Tree by Hilton for a total of three separate nights. I had distant travel away between each stay. In all three occasions, the accommodations were perfect for me. During the last stay, I had one maintenance issue; however, when notified, the staff responded quickly. The issue was resolved to my complete satisfaction. The issue would in no way change my preference to stay at this facility eery time I'm in the area.

Self

10/10

Exceptional

21 Jun 2026

Andrea

After reading some poor reviews of this hotel I was a bit worried but I have absolutely no complaints at all. Beds were comfy and clean. Room was maybe a little aged but clean and in good condition. We really enjoyed our stay. Used it as a base for Boston for the World Cup. Ubers or lyfts into the city were costing about $40-50 but prices possibly were inflated for the World Cup. And there are cheaper transport options if ur looking to get around on the train.

Family_with_children

10/10

Exceptional

20 Jun 2026

Judith D

We wanted to check in early and were told to check in round 2-4. They gave us our room at 2 instead of us having to wait until 4. The room was very clean. The beds were very comfortable. I appreciated how they quiet the room was too. I would stay here again.

Friends

4/10

Poor

19 Jun 2026

JERRY

The room had comforter blankets that had mold if you lift it up to the light you can see.

Family_with_children

4/10

Poor

19 Jun 2026

Karen

The room Had ripped drapes. Dirty glasses were never taken away in a week time had to ask for coffee and cups, cream, and sugar.
The TV didn’t work for five days.
Didn’t know where breakfast was.
I asked for some compensation, but wasn’t given anything.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Alexis

It is a beautiful hotel! The parking lot did have big pot holes but overall it was a great stay!

Family

10/10

Exceptional

18 Jun 2026

Mustafa

Great qualities, great stay.

Family_with_children

6/10

Pleasant

17 Jun 2026

Christopher

It's old and worn. The in room AC was loud. The restaurant staff were very helpful.The burger was great, the bacon jam, not so much.

Partner

8/10

Excellent

17 Jun 2026

Elizabeth

The property could use a little sprucing up. Enjoyed the pool. Staff was pretty nice.

Self

6/10

Pleasant

16 Jun 2026

Nitin

Should have good breakfast.
Do not give rooms in on corner of a hotel when rooms closer to lobby is available.

Partner

8/10

Excellent

16 Jun 2026

Siddharth

Clean and comfortable rooms, perfect for short stays, even though the property is a bit dated.

Friends_and_family Family

4/10

Poor

14 Jun 2026

Tanya

We thought it was strange that there was no complimentary coffee aside from the janky coffee machine in the room that spit water everywhere and could barely make an actual full cup. There was the option to buy it downstairs at the Starbucks or in the restaurant although that seemed like a bit of rip-off. Aesthetically, however, the place was pretty impressive.

Partner

8/10

Excellent

11 Jun 2026

Amanda

It’s a nice hotel, stayed here to get off the highway for the night. I find there to be to many rules and extra fees for things here though. The pool says it’s supposed to be just for hotel guests but they actually allow people from the gym to use it as well. Also you can not have any pool toys in the pool at all floaties, noodles, sinkers tubes nothing. You have to pay extra for everything there’s no breakfast no coffee out in the lobby no water. There is an ice machine so that’s one good thing about it for a night it’s not bad. We got the king room with the kids beds which was my favourite part so the kids can have there own beds. One thing they should address though instead of hiding is the bed frame being out to far for the bed I ended up smashing my leg on the bar underneath because they hid it with a bed skirt left a pretty bad bruise too.

Family_with_children

8/10

Excellent

10 Jun 2026

David

Hotel is more like a resort. It is an older property. Rooms are clean. There was plenty of parking. Nice surrounding area. Stayed for 2 nights with our kids. We will stay again when in the Boston area

Family_with_children

10/10

Exceptional

09 Jun 2026

Zhenjun

The front desk staff were very friendly and helpful, the room was clean, and parking was convenient. We also appreciated the cookies provided by the front desk staff—they were delicious.

Friends_and_family Friends