Plaza Inn

10/10

Exceptional

28 Jul 2026

Darcy

room was clean. plenty of parking. good air conditioning

8/10

Excellent

26 Jul 2026

Quenry

Ideal para pasar una escala sin quedarse.

6/10

Pleasant

14 Jul 2026

Luis

Stayed one night and the place served its purpose.

2/10

Poor

13 Jul 2026

MaryJo

Don’t ever stay there. It was definitely not what they say it was. There was a scary man standing outside his room just staring. There was no one at the front desk. They didn’t even have one. I felt extremely uncomfortable.

Self

2/10

Poor

11 Jul 2026

Nihad

The place is not supposed to be hosting guests.Because it's still got fresh paint off the wall.It has holes, he's still got a mess going on.
It's not clean.The sheets were not changed.

Self

2/10

Poor

08 Jul 2026

Fanny

On était à côté d’une compagnie de poubelles.

Partner

2/10

Poor

05 Jul 2026

Yuri

Floor is not flat. If someone close the door 5 units away from you - your bed jumps. You can hear any sounds 5 - 6 units away. Bad experience.

Family

4/10

Poor

01 Jul 2026

Kevin

There was a funny smell out of the room. Sheets where clean and everything seemed to work.

Partner

4/10

Poor

01 Jul 2026

Mirlande

Microwave & refrigerator not working. It’s not clean just dirty

8/10

Excellent

29 Jun 2026

Frank

Clean rooms, only stayed 6 hours over night for early flight so cannot comment on rest

Partner

4/10

Poor

29 Jun 2026

Patrick

I don’t know if it was the World Cup or the Gloucester celebrations but this motel was severely overpriced for what it is worth. Right off the highway you pull into a u shaped parking lot that smells like warm garbage, the room itself looked almost like the photos the there was mold and dirt on shower walls. The fridge has a constant ticking noise that made it hard to sleep.

Honestly if this was 50 dollars a night I wouldn’t have minded all of that but paying almost 200 dollars was obscene for what was offered.

Self

4/10

Poor

28 Jun 2026

vicente

Maybe it was expensive because of FIFA but Motel 6 would have been two steps above for service and maybe a better sense safety

Self

6/10

Pleasant

26 Jun 2026

Samantha

Cheap room just for sleep

Partner

6/10

Pleasant

23 Jun 2026

Jean

Place was okay for a motel the shower was not very clean and i think i found other peoples hair on my clothes, only prove me that the play was not clean properly but was clean enough.

Self

10/10

Exceptional

21 Jun 2026

Oscar

Better wifi maybe

Friends

10/10

Exceptional

21 Jun 2026

Bessie M

.

10/10

Exceptional

19 Jun 2026

Joseph

The outside appearance left something to be desired, but the inside of the rooms were all completely renovated and looked amazing. Overall a good experience

Friends_and_family Family

2/10

Poor

17 Jun 2026

Jon

Property is unclean on the outside and you can tell they HAD to renovate but did the bare minimum to the rooms. Smelled like days old smoke in there and the tub wasn't even cleaned when we checked in. We didn't even bother checking the beds because we knew it wouldn't be much better. The staff was ok no issues at all. Not in a very great location and we left after being in the room for maybe 5 minutes. Not a good motel and should steer clear of it.

Business Friends

6/10

Pleasant

17 Jun 2026

Olivia

If it wasn’t for the 153 USD/ price point I would not be as upset however that is ridiculous for this motel. Was safe however very loud as close to highway and appears to be lots of people living there. Toilet seat was broken off and sitting underneath sink. Towels had a grimey film on them. Could feel the springs on the extremely hard mattress. Lock in door was extremely hard to lock and no shears on window so could not keep blinds open while inside. Toilet had a screw loose so would move when sitting on the toilet. No shampoo/ conditioner or coffee maker.

2/10

Poor

15 Jun 2026

Mahnaz

Building in bad shape, bathtub broken by noisy and busy highway

8/10

Excellent

14 Jun 2026

Jerome

Good experience and a great stay

Partner

4/10

Poor

14 Jun 2026

Shawn

Was a good place for a weekend trip its centrally located but its not the greatest when comes to maintenance.

Partner

6/10

Pleasant

28 May 2026

Beth

This is a very budget motel. I was only staying one night, but there was no dresser or closet or even a shelf, if I wanted to unpack anything from my bag; just two hooks on the wall over the table. The motel had a very dingy feel to it-- not dirty, per se, but dingy. Stains on the ceiling, cigarette burn in the blanket. No tissue box. The toilet tissue wasn't folded over like I usually see in hotels to indicate the room had been cleaned, so I could only hope that it had been. Additionally, the sheet was on the bed inside-out, which left me feeling a bit skeeved out. There was a lot of trash in the parking lot along the sidewalk that runs in front of the rooms, as if someone had taken a leaf blower to it but then never picked up the trash. It was conveniently located for my needs, and surprisingly quiet at night (the other guests were very loud in the afternoon). I booked very last minute, and it was the holiday weekend, so I was happy to get something relatively affordable in the area, but this wasn't great.

Self

2/10

Poor

28 May 2026

DANIEL

The toilet lid was off the toilet and under the sink. The room had an odor and the chair had a stain. I brought this information to the attendant so I would not be blamed for the issues. The bed was awful, the most uncomfortable bed I have ever tried to sleep on. This was not a place for me. On the positive side, it was a very affordable option.

Partner

10/10

Exceptional

25 May 2026

Monique

Rooms are clean, easy lay out of place. Check in and out very easy. Comfortable beds, convenient location

Partner

2/10

Poor

17 May 2026

Angela

The tv didn’t turn on at all and the bed was probably the most uncomfortable bed I’ve ever slept on. The refrigerator was filled with water from being broken. The towels were not properly cleaned as we found boogers on one of the towels. Def would not recommend a stay here. Very disappointing to say the least.

Partner

6/10

Pleasant

13 May 2026

Tanner

Credit where credit is due: despite being right next to route 1, the street noise did not cause any issues. Occasionally you could hear an exceptionally loud car but most of them were inaudible from inside the room.

The middling things: this is a budget motel. Suitable for a stop over, bed was adequate, shower was nice, near a number of restaurants. Tv works and shows your usual cable offerings. Microwave and mini fridge. Motel design means you're right near your car if you need to repack.

The bad: bathroom had clearly been trashed, as the mirror was gone and the doorframe had been broken apart. The heat didn't work and the covers were thin. I went to the office to ask for a blanket but no one was there, despite ringing the bell multiple times. All the lights in the room were harsh blue-white that made it feel like you were in a hospital or laboratory.

All in all: it's fine if you're trying to save money, but next time I might pay a little more for comfort.

Partner

2/10

Poor

10 May 2026

Gelly

👍

Partner

2/10

Poor

09 May 2026

andy

Tv never works

Partner

10/10

Exceptional

03 May 2026

Michael

The front desk man was very kind but that's all I really know because I wasn't at the hotel room that long I ordered it for my disabled friend and his wife.

Friends_and_family Friends

10/10

Exceptional

19 Apr 2026

Robert

Great location great pricing wonderful staff.

Self

6/10

Pleasant

13 Apr 2026

martin

yes

10/10

Exceptional

01 Apr 2026

Steffan

Good parking quiet.

Self

2/10

Poor

28 Mar 2026

thamis

Check in staff could be less rude. Unpleasant.

4/10

Poor

18 Mar 2026

Charles

the property sits on a side access road. I walked into the office which i can only describe as a small room with bullet proof glass the hotel is setup in the shape of a square missing the side where you drive up to your room. The only ice machine for the property is in the office. the flooring in the room i had had planks of the flooring popped up as if there had been water damaged, the person who checked me in only asked me my name and said nothing else to me. and the blankets and sheets had burn marks in them

Self

10/10

Exceptional

29 Jan 2026

andy

The staff was kind and professional

Leisure Partner

8/10

Excellent

14 Nov 2025

Christine

Clean room.

Partner

6/10

Pleasant

11 Nov 2025

Jordan

Room has a heater, but it's loud. Extra blankets are needed.

Other than that the room was nice for me.

Self

2/10

Poor

06 Nov 2025

lauren

Room smelled of cigarettes, dirty, sketchy people outside my room,on filthy stretch of Route 1, no coffee maker. Awful

Leisure Self

4/10

Poor

03 Nov 2025

Frederick

f

2/10

Poor

02 Nov 2025

Roseanne

The heater and condition was so loud.You couldn't even sleep in the bed squeaked , it was terrible

Partner

2/10

Poor

02 Nov 2025

Debbie

Our stay at the plaza Inn was definitely not what we expected.
We stayed in the hotel for five days and four nights, and the staff did not once come to clean our room, make our beds, give us fresh towels or take any of our garbage. The bed was extremelyuncomfortable and the bedding was so light, We were freezing cold, and the heater was so loud that every time it would kick in, we would wake up.
You can’t tell from the pictures, but this hotel is right on the side of the very busy and loud highway. And the walls of the room were so thin you could hear the highway noise, and other guests, loud and clear!
I would not ever stay here again, and would not recommend anyone else to either!

Leisure Family

10/10

Exceptional

01 Nov 2025

Virginia

small motel
clean and warm
parking
diner at walking distance

Leisure Friends

4/10

Poor

31 Oct 2025

Kennedy

For the amount of money we paid to stay here it was not worth it. The room smelled of cigarettes the moment we stepped in and the floors were dirty. They did provide clean bedding and towels, as well as hand soap and shampoo/conditioner. The staff was very friendly and easy to get in touch with and there was plenty of parking. It served it's purpose of us just needing a place to stay but we felt unsafe leaving our luggage there from previous reviews so we had to bring it with us. The photo's online do not reflect the quality of the space.

Leisure Partner

6/10

Pleasant

31 Oct 2025

Jake

Is what it is. Standard, basic affordable. Room was slightly damaged but didn’t impact the practicalness. Clean enough.

8/10

Excellent

31 Oct 2025

Brian

Parking secure. Friendly owner. Convenient to food and gas.

Business

4/10

Poor

31 Oct 2025

Mara

Matrres thin and uncomfortable. Water went cold during shower. Loud surrounding area off of highway.

Partner

8/10

Excellent

27 Oct 2025

William

Easy check in process.

Leisure Partner

2/10

Poor

26 Oct 2025

Elizabeth

This was the most disgusting motel ive ever stayed at. It was filthy, the bedding had old food on it. There were long black hairs every where, it definitely hadn't been clean in a very long time.

Friends_and_family Friends

2/10

Poor

21 Oct 2025

Chancelor

Trash trash trash. Never stay here. Found a cockrroach in the bathroom.

4/10

Poor

21 Oct 2025

MaryJo

Place needs remodel or tear down

Business_and_leisure Family

2/10

Poor

20 Oct 2025

Gabriella

The room was not the cleanest to begin with, but when we pulled back the sheets to one of the beds it was soiled from the blankets all the way to the mattress. Absolutely disgusting.The staff was not helpful other than a couple of new flat sheets for the inconvenience. Awaiting a refund from this experience

2/10

Poor

20 Oct 2025

Katie

Dirty bedsheets, missing paint off walls, floors were dirty, there was a hole in the shower between the tub and the tiles where they meet, there was Sheetrock missing above the shower that they just painted over(was very uneven). When checking in the guy asked for a 50$ cash deposit, I only had 100$ asked if he could break a 100 “he stated that he has “no cash here” couldn’t provide a receipt with anything.

Family

8/10

Excellent

16 Oct 2025

Ciara

Everything was ok BUT the front desk agent. Very rude

2/10

Poor

16 Oct 2025

Ryan

Room had roaches, a couple was outside all night smoking and doing god knows what. Alot of activity all night long. Door didnt seem to latch properly and way over priced i wouldnt pay $50 for that room.

Leisure Partner

4/10

Poor

13 Oct 2025

Heather

No breakfast was provided, parking lot stunk like something died outside, AI pics were definitely used for this hotel/Inn, and very shady customer service that tried to charge me again for a room on the day of arrival saying they had no reservation from Expedia and did not receive any $$ from them. He tried to get me to pay for room again when he saw I was from out of town and our party was two young females. Would NOT recommend period.

Leisure Family

6/10

Pleasant

13 Oct 2025

erin

Everything seemed safe. We had to plunge our own toilet, weird, but it is what it is. Overall not a bad experience.

Friends_and_family Family

4/10

Poor

11 Oct 2025

ERIC

Bathroom door wouldn't close properly. Bathroom vent had no covering. No hangers in the closet. No coffee machine. Had a microwave but no microwave safe cups to heat water up. Very noisy and busy street.

Leisure Partner

2/10

Poor

11 Oct 2025

Dave

Booked this hotel for one of my employees to work a fair had to switch rooms twice there was bedbugs disgusting

Business

4/10

Poor

09 Oct 2025

John

Room not nice

Partner

10/10

Exceptional

09 Oct 2025

Diane

Room was clean

6/10

Pleasant

06 Oct 2025

David

Uncomfortable looking area

Leisure Family

6/10

Pleasant

06 Oct 2025

Valerie

The room was mostly clean. The tv didn’t work

2/10

Poor

05 Oct 2025

Meghan

After checking in with the front desk at the appropriate check in time, I went into my room to find staff members eating in the room. They told me to wait 5 minutes and come back. The room smelled of food and there were flies. Staff was rude. Room and overall area was disgusting. So expensive for a terrible experience. I didn’t even end up staying the night and paid to go elsewhere.

Leisure Self

2/10

Poor

05 Oct 2025

Lori

Dirty sheets, cigarette burns in the mattress and covers, mattress and pillows yellow stains, flooring separated and dirty.

Leisure Family

4/10

Poor

28 Sep 2025

Alex

No bugs or stains. Did smell bad. Hot water was temperamental. Didn’t feel safe to go outside in my room at night. But if you don’t want to spend 700 a night to stay in Salem it’s a cheap alternative. That being said the room should be half the price.

Leisure Partner

2/10

Poor

25 Sep 2025

Donald

Dump

Fine

Self

8/10

Excellent

19 Sep 2025

Lourdes

It was okay, one night only is enough

The room was clean, mattress was decent, staff was nice. Our room was down a hallway so could not hear street traffic as much. The outside looks like a typical street motel in average shape. Downside was an inconsiderate man was smoking at end of hallway so smoke was infiltrating into our room.

Partner

10/10

Exceptional

14 Sep 2025

Bradley

Older facility but good for the price.

Leisure

8/10

Excellent

14 Sep 2025

Lindsay

Our stay here was good. We needed an affordable place to stay one night while we were in town for a wedding. The room was clean, the staff was friendly. The area is very busy with a lot of traffic. We have no complaints.

2/10

Poor

13 Sep 2025

david

Horrible place and people running it.

This place smelled like mould and air fresheners. Pillows are 1 inch thick. Bed is hard as rock...
They went through our room when we were gone. Took our stuff told us tgey didnt. Found it in there laundry room. Told me i was a liar when i asked.
Took 2 deposits from me without my permission. Never again will i go here.

10/10

Exceptional

12 Sep 2025

Brittany

The rooms were very nice

Leisure Self

8/10

Excellent

08 Sep 2025

sylvia

Had a whoopsie with a reservation that was my fault but the night clerk / staff was absolutely amazing. He still accommodate me and my friend and we were SO grateful.

What outstanding customer service in a pinch ! Thank you so much

Leisure Friends

2/10

Poor

07 Sep 2025

Franchesca

If you have standards, do not stay here. Its overpriced for what they have. Not to mention a SOLID, NO refunds. They DGAF.

This place looked like one of them motels from a scary movie, Bates motel vibes, felt unsafe staying there with my family, alone maybe, just adults… okay... but i did not last more than three hours before i left with my family and booked something at the red roof inn instead who was actually less money for a nicer room and a more comfortable everything.
You know how you can put makeup on a cow but its still a cow… that was this place. They musta picked their best rooms to post on here cuz the room they put us in had the landlord special you could see the work right thru the paint. The beds were NOT comfortable at all. The cheapest mattresses and pillows they could possibly find. The pillows were flat and cardboardish, they are like those pillows you find in the basement after forgetting about them for 5 years and then being like oh, thats garbage. They didn't even have those uptop door locks and there was no way to really lock the door except one twisty thing on the keycard handle. Somebody comes to kick the door in, theres no real resistance, they getting in.

It looked like people was living there long term having a bbq outside in pjs.

It looks like one of them motels u find junkies and prostitutes at.

The only pro was that it was clean, and there were no bugs… that I saw.

Again, if you have standards or options, do not stay here.

Leisure Family_with_children

10/10

Exceptional

06 Sep 2025

Jose

All good

10/10

Exceptional

06 Sep 2025

yessica

Staff was lovely

Leisure

6/10

Pleasant

05 Sep 2025

Lawrence

It was ok. The bed was pretty uncomfortable.

6/10

Pleasant

03 Sep 2025

Verified traveler

Air conditioning didn't work, uncooperative staff

A cheap motel, basically. Better than some, but the only staff member was unfriendly/disinterested and said he could do nothing to undo a two-night reservation though one night was all that was needed. They kept my money though provided no service for a second day. Uncomfortable mainly because air conditioner did not cool the room at all. Lucky the weather wasn't hotter.

Partner

10/10

Exceptional

29 Aug 2025

Lindsay

Not bad for the price! Owners are an amazing family

Business_and_leisure Self

10/10

Exceptional

28 Aug 2025

Dorcee

The cleaning staff opened my door at 9am without knocking. Then proceeded to swear at my husband after he jumped out of bed. As we left an hour later she was out in the parking lot talking to other guests and continued to yell and swear

Leisure Partner

10/10

Exceptional

24 Aug 2025

Matthew

K

2/10

Poor

24 Aug 2025

steph

Worst stat of my life . Wholes in sealing which we thought we saw a camera, blood on sheets c ask for a refund and they said they couldn’t it was up to Expedia , I told them while try to ply my phone in theoutlet zapped me and not work and he tried to say I did something, I again mentioned outlet didn’t work, so much more I could memtion

4/10

Poor

22 Aug 2025

Nicole

Blood on the sheets

Business_and_leisure Partner

8/10

Excellent

22 Aug 2025

Lindsay

Not bad in a pinch

Leisure Self

2/10

Poor

05 Aug 2025

Elisa

I went cheap because i wanted to save money for other things while in Salem, well huge mistake , remote for t. Broken , bed broken , cigarette butts everywhere outside our room , guys lingering around outside of rooms ..i guess they live there ...desk clerk extremely rude!!! I paid 144 through expedia the guy said its 100 dollars a night ...with a 50 dollar deposit. I dont understand the 50 dollar deposit, norhing in this place is worth that much .

Leisure Family

2/10

Poor

04 Aug 2025

david

The guy at the counter at 2pm WAS INCREDIBLY RUDE!!!!!!!

2/10

Poor

03 Aug 2025

Damon

Ct

2/10

Poor

31 Jul 2025

Shane

I didn't feel safe staying here I actually left within 20 minutes of getting my room

Business Self

4/10

Poor

12 Jul 2025

Donald

It was convenient to the place I needed to go. It was somewhat easy to find. The staff does not speak English and my comforter was stained.

Business_and_leisure Self

6/10

Pleasant

10 Jul 2025

debra

For the money wasn’t bad but no 5 star

4/10

Poor

01 Jul 2025

Heather

Couldn't relax due to all the late night activity. People

2/10

Poor

24 Jun 2025

Anthony

Awful

Extremely rude on your own after check in bedding was filthy they refused to replace had to go buy my own bedding wich wasn’t easy since the hotel is off of the highway

Partner

4/10

Poor

23 Jun 2025

Vaunette

The location was very noisy being right off a busy road. There are no hooks in the bathroom to hang towels, no hair dryer or trash can. There is no microwave, minimal plugs, no luggage rack or bar in closet to hang clothes. There’s enough space in the room to add another chair and/or small table near the beds.

Leisure Family

4/10

Poor

23 Jun 2025

Kenneth P.

We stayed in room 117 the corner over there smelled like garbage and people were out smoking on the steps and talking all night long as well as running the two motorcycles that were parked illegally in a no parking zone

Leisure Partner

6/10

Pleasant

21 Jun 2025

Philip

Overpriced for what you get... Room that felt like a prison cell, bright, stark, cool blue ceiling lighting, with a sheet metal bed base that made a lot of noise.

They required a random $50 deposit, then took 10 mins to provide a receipt. Upon check out, we presented the receipt to the clerk, who then argued for 10 mins about giving me back the $50 cash, before finally having it over.

We wouldn't recommend this place, even to the thrifty traveler.

Leisure Partner

2/10

Poor

14 Jun 2025

Keri

The management staff were very rude. The room (two beds) had stains on the sheets. The fridge did not keep items cold, freezer did not work. Ac was not cold. I will never stay here again especially for the price we paid for two nights. They also told us they don’t have anything to do with 3rd parties.

Business_and_leisure Partner

2/10

Poor

14 Jun 2025

Verified traveler

I paid and i was not able to check in at all. The door was closed, called the number on the email and the guy hung on me. I demanded full refund

Friends_and_family Friends

10/10

Exceptional

10 Jun 2025

Alexa

My son loves to stay here!

Leisure Family_with_children

6/10

Pleasant

02 Jun 2025

Elizabeth

Low part of a working area. Obvious goings on. The room was clean, I'm deaf w/o devices, but we probably had one of the quieter rooms. But who is living on the couch outside behind the motel!

8/10

Excellent

02 Jun 2025

richard

I slept