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Homewood Suites by Hilton Boston-Peabody

Boston - MA · United States

57 Newbury StreetView location

7.8/10Very good1,001 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort8.2/108.2
Condition7.6/107.6
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Homewood Suites by Hilton Boston-Peabody

The newly renovated Homewood Suites by Hilton Boston-Peabody is located 15 miles north of Boston, in the heart of the North Shore.

Conveniently situated near the junction of Route 1 North and I-95, this all-suite hotel is only 12 miles from Logan International Airport, 5 miles from historic Salem, and 15 miles from Cape Ann.

Enjoy proximity to over 20 restaurants, a movie theater, two major malls, and various shops, all within a 5-mile radius. Two restaurants are within walking distance. Our one-bedroom suites feature fully equipped kitchens and complimentary internet access.

While our business center is currently available with reduced service, please note that the airport shuttle, fitness center, pool, complimentary breakfast, and evening social are temporarily unavailable. On-site amenities include coin-operated laundry, dry cleaning services, and a suite convenience store. Make yourself at home!

Read more about this hotelShow less

When you stay at Homewood Suites by Hilton Boston-Peabody in Peabody, you'll be in the business district, within a 15-minute drive of Salem Witch Museum and Salem Common. This hotel is 11.4 mi (18.3 km) from Encore Boston Harbor and 14.1 mi (22.7 km) from TD Garden.

Make yourself at home in one of the 85 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Tax ID - C0009322290
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Optional fees
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

MarketStreet Lynnfield 4.2 km / 2.6 mi
Rebecca Nurse Homestead 7 km / 4.4 mi
Glen Magna Farms 7.3 km / 4.5 mi
Square One Mall 8.7 km / 5.4 mi
Hamilton Hall 9.5 km / 5.9 mi
Witch House 9.6 km / 6 mi
Witch Dungeon Museum 10 km / 6.2 mi
Salem Museum 10.1 km / 6.3 mi
Peabody Essex Museum 10.3 km / 6.4 mi
New England Pirate Museum 10.4 km / 6.5 mi
Salem Witch Trials Memorial 10.4 km / 6.5 mi
Salem Common 10.4 km / 6.5 mi
Salem Witch Museum 10.4 km / 6.5 mi
Salem Maritime National Historic Site 10.7 km / 6.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 85
  • Number of floors (main building): 6
  • Double rooms: 41
  • Suites: 79
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 30 more facilities & services
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Lift accessExtra charge
  • ShopExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • HighchairsExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Game roomExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • SailingExtra charge
  • FitnessExtra charge
  • Horse ridingExtra charge
  • BasketballExtra charge
  • BilliardsExtra charge
  • Bowling alleyExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKINGSUI.NM-QN

    Photos are not available for this room type.

    Homewood Suites by Hilton Boston-Peabody

    SUITE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double beds • 1 Bedroom • 33 m²SUI.H6-2D
    SUITE Accessible Two Double bedsPhoto unavailable2 photos

    Homewood Suites by Hilton Boston-Peabody

    SUITE Accessible Two Double beds

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Room amenities

    • Wheelchair-accessible
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Dishwasher
    • Desk
    • Toiletries
    • Hairdryer
    • Kitchen
    • Wi-fi
    • Individually adjustable air conditioning
    • TV
    • Radio
    • Tea and coffee making facilities
    • Microwave
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 33 m²SUI.B1
    SUITE ONE BEDROOMPhoto unavailable4 photos

    Homewood Suites by Hilton Boston-Peabody

    SUITE ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Kitchen
    • Fridge
    • Hairdryer
    • TV
    • Radio
    • Dishwasher
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Homewood Suites by Hilton Boston-Peabody

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 33 m²SUI.H6-1
    SUITE AccessiblePhoto unavailable2 photos

    Homewood Suites by Hilton Boston-Peabody

    SUITE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 33 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable4 photos

    Homewood Suites by Hilton Boston-Peabody

    SUITE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi
    • Microwave
    • Hairdryer
    • TV
    • Radio
    • Kitchen
    • Fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Dishwasher
    • Desk
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Homewood Suites by Hilton Boston-Peabody

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Homewood Suites by Hilton Boston-Peabody

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 33 m²STU.H6-1
    STUDIO AccessiblePhoto unavailable2 photos

    Homewood Suites by Hilton Boston-Peabody

    STUDIO Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Dishwasher
    • Desk
    • Toiletries
    • Wi-fi
    • Hairdryer
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Homewood Suites by Hilton Boston-Peabody

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Homewood Suites by Hilton Boston-Peabody

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS ONE BEDROOMSUITE • TWO DOUBLE BEDS ONE BEDROOM • 1 Bedroom • 37 m²SUI.2D-B1
    SUITE TWO DOUBLE BEDS ONE BEDROOMPhoto unavailable4 photos

    Homewood Suites by Hilton Boston-Peabody

    SUITE TWO DOUBLE BEDS ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-B1

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Wi-fi
    • Toiletries
    • Desk
    • Dishwasher
    • TV
    • Radio
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Homewood Suites by Hilton Boston-Peabody

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-6

    Photos are not available for this room type.

    Homewood Suites by Hilton Boston-Peabody

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-6

    Photos are not available for this room type.

    Homewood Suites by Hilton Boston-Peabody

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Homewood Suites by Hilton Boston-Peabody

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 37 m²SUI.2D-NM
    SUITE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable4 photos

    Homewood Suites by Hilton Boston-Peabody

    SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-NM

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 33 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable4 photos

    Homewood Suites by Hilton Boston-Peabody

    SUITE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 37 m²SUI.B1-1
    SUITE ONE BEDROOMPhoto unavailable4 photos

    Homewood Suites by Hilton Boston-Peabody

    SUITE ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Wi-fi
    • Hairdryer
    • TV
    • Radio
    • Kitchen
    • Fridge
    • Microwave
    • Toiletries
    • Desk
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Homewood Suites by Hilton Boston-Peabody

7.8
Very good
1,001 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
7.6 /10
Amenities
7.4 /10
100 reviews shown
4/10
Poor
30 Jul 2026
Robin
The hotel was in the middle of much needed renovations. The pool, fitness room was closed The kitchen and dining room were under construction. We should have been notified.
The staff was very helpful but I had to call often. Towel bar fell off the wall and tub drain issues. Uncomfortable old worn couch and stale smelling room. They were sold out so no moving option. I was traveling with an elderly parent who didn’t want to move after settling.
Disappointed overall, and I don’t like to give bad reviews.
4/10
Poor
24 Jul 2026
Lisa
Arrived to find the hotel undergoing a massive, obviously pre-planned renovation. Many amenities were unavailable. I appreciate the renovation, but am disappointed in the stay as this was not denoted when the reservation was made. A piece of advice, if your going to do major demolition work let people know in advance. To sell a hotel on pictures of something that no longer exists is criminal.
2/10
Poor
23 Jul 2026
carole
They agreed to refund me after 15 phone calls and multiple hang ups and finally a refund for a trip I was definitely not taking and still they have not refunded me and I sense this property which as a Hilton rewards member does not uphold the Hilton hospitality I have come to enjoy in other properties. Have you issued the credit
Friends
2/10
Poor
23 Jul 2026
Lourdes
My stay here started off terrible traveled all the way from East Hartford CT wi5h my grandkids to get to a hotel under construction and worse NO POOL staff at front desk she was awesome wish I remembered her name she found many pool alternatives for me but was just heartbreaking for my grandkids that they had no pool and I had chatted with an agent prior to leaving to my stay and was notified that pool was working
2/10
Poor
18 Jul 2026
Sheena
Black paint on our bed, trash piled in the hallways. However; the best part was upon check in being told I was aware of renovations which I WAS NOT. We booked for the pool which was closed. Very disappointed. Would not recommend or stay there again.
Friends_and_family Family
2/10
Poor
16 Jul 2026
Nadine
The building was fully under construction. There was no AC in the hallways. The button to use the elevator was pushed in with wires, hanging the only way to get the elevator was to dig your finger in there and press the button there was no bathroom in the lobby. The pool was listed on the website, but there was no pool when we entered the room no air condition was on and the room had a bad smell. The bathroom towel rack fell when my disabled mom was using the bathroom. I’ve stayed at Hilton numerous times and never experienced anything like this. Fortunately we called Expedia and they switched us to a better hotel room. I’m very disappointed in Hilton.
Family_with_children
2/10
Poor
16 Jul 2026
Robin
Property under construction and was not told this. Construction occurred through out the night which made sleeping very difficult. Amenities were not available and the staff was rude and not helpful
Family_with_children
2/10
Poor
13 Jul 2026
Tracy
Where do I begin....I was aware that \"the pool\" was undergoing a renovation, not the entire hotel! No one should be allowed to stay on this property during these \"renovations\".
The floors, from the lobby to the elevator, to our room, were covered in plastic. Make shift walls were made of plastic blocking off areas. Smoke detectors in the hall outside of our room were covered with plastic (and taped)! The hallway smelled like the plaster/spackle they were putting on the walls and you tracked it into your room.
The exit sign near the elevator was hanging off the wall, as was the smoke detector. There were lights laying on the floor down the entire other half of the hallway (right next to the plastic on the floor).
I am quite honestly appalled that guests are permitted to stay here. I have lost my respect for the Hilton chain of hotels and will not he staying in any of them again.
2/10
Poor
09 Jul 2026
Dominishca Russell
The food was the only good thing about this hotel rooms weren't as clean as they should be. Housekeeping was lazy laundry was lazy barely had towels and their couch beds were broken and they knew they were broken. They were rude and the rooms didn't have the amenities they should have as far as body wash paper towels extra toilet paper pool was shut down for renovation they drilling early in the morning when people are sleeping. Key cards would stop working had to use a promotional code just to use the wifi. If I was you id save my money we spent 1400 dollars for 6 days and it was the worst hotel we've ever stayed at and spent our money for. Beds were double beds instead of Queen beds for couples and children to sleep in. If I were you I'd save my money because its super hot its not air conditioned some rooms phones dont work and they had no batteries in the remotes it was horrible.
Friends_and_family Family
2/10
Poor
05 Jul 2026
Josy
This was the worst experience I’ve ever had at a Homewood Suites. The hotel was under construction and should not have been accepting guests. The elevator button was totally in between wires which is not safe on top of everything. I would not recommend this hotel until the renovations are complete and the cleanliness and service improve.
Self
2/10
Poor
05 Jul 2026
Josy
This was the worst experience I’ve ever had at a Homewood Suites. The hotel was under construction and should not have been accepting guests. The room was not clean, and the bathroom had visible stains. The property appeared to be severely understaffed, and none of the advertised amenities were available or functioning. Overall, it was a very disappointing stay, and I would not recommend this hotel until the renovations are complete and the cleanliness and service improve.
Self
2/10
Poor
27 Jun 2026
Alvaro
I would not recommend staying at this hotel.
The hotel failed to disclose that it was under construction when I booked through Expedia. Upon arrival, I was not given the king suite I reserved. Instead, I was placed in an ADA room where the toilet was dirty, clogged, and the furniture was covered in stains. The room looked like it hadn’t been properly cleaned in a very long time.

I was then moved to a second room, a two-bed suite, which was also in unacceptable condition. After that, I was finally moved to a third room—all in the same day.

Housekeeping was supposedly provided every other day, but they never came. I had to call the front desk just to ask for basic service and even for more toilet paper. When I asked why housekeeping never showed up, the front desk employee was dismissive and unhelpful, saying he had no idea why they hadn’t come.

The only reason we stayed was because the hotel was pet-friendly and we were traveling with our dog. Otherwise, we would have left and found another hotel.

Overall, this was one of the worst hotel experiences I’ve had. Poor communication, dirty rooms, multiple room changes, and unhelpful staff made for a very disappointing stay.
Pet
4/10
Poor
16 Jun 2026
Nicole
Don’t stay here until their renovations are finished. There is no AC on the main and second floors. When our AC stopped working in our room, we told the front desk and nothing was done. It wasn’t until we randomly were asked by the maintenance manager how things were going that we actually got help. It’s because of him I’m giving this property 2 stars. Twice when our room was “cleaned” they did the bare minimum and didn’t even empty garbages. Would not stay here again.
Partner
2/10
Poor
15 Jun 2026
Amanda
Had to change hotels because of the hotel being under construction and the pool was not in use because of the construction. There was dust throughout the hotel which not only started my allergies but my mom's as well.
Family
2/10
Poor
15 Jun 2026
Patrick
Would not stay here again.
Family
2/10
Poor
13 Jun 2026
brian
Under renovations they could have told people before u booked rooms. No wasn’t going to stay , no pool. They charge you for all amenities and don’t have them
8/10
Excellent
13 Jun 2026
Crystal
We booked this hotel because it had a pool and fitness room. We were not informed ahead of time which put a damper in our vacation. The staff was friendly and the room was nice
Family_with_children
4/10
Poor
08 Jun 2026
Rostawny
The hallway had a terrible smell.
Family_with_children
2/10
Poor
07 Jun 2026
yanirys
I wish they would have mentioned they are under construction. The pool And the gym are not available due to construction. Our car window was smashed in the parking lot. The breakfast closed minutes before 10am, so we were not able to eat breakfast. Overall very disappointed and dissatisfied. Will not be staying here again.
Family
2/10
Poor
03 Jun 2026
Devin
The pool and gym are closed for renovations.
Partner
2/10
Poor
01 Jun 2026
David
Outdated rooms, 1990 ceiling fan in bedroom. Photos looked much nicer than in person. Arrived to find black plastic covering walls and floor. Fitness center closed and pool closed for renovations without any notifications boosted on hotels.com. upon arrival they offered to call to find us another room but nothing could fit our group. We booked weeks prior to flights based off amenities and photos looking nicer than other area rooms. Way over priced for area and quality.
Friends_and_family Family
6/10
Pleasant
30 May 2026
Nathan
This hotel was not the cleanest and it was not maintained well.
Wouldn’t recommend.
Family_with_children
8/10
Excellent
11 May 2026
Caleb
Good
Friends_and_family Family
2/10
Poor
07 May 2026
amelie
Nous sommes arrivés et l'hôtel était en rénovation, la piscine et le gym pas disponible. Nous n'avons jamais reçu d'avis et nous avons fait la réservation 1 semaine avant la date d'arrivée. Avec 3 enfants, la piscine était un critère numéro 1 dans notre choix.

La propreté de la chambre, surtout la salle de bain, était dégueulasse.
Les chaises en velours à la salle à dîner, terribles, pleines de tâches.

J'ai demandé pour un remboursement complet ou partiel, jamais eu de retour.

Bref, nous n'y retournerons pas.
Family
2/10
Poor
06 May 2026
Margaret
Place is under renovation, which was fine. The rooms they were rented were filthy with broken furniture. The whole place should be condemned.
Partner
10/10
Exceptional
27 Apr 2026
Lydia
It was disappointing that the pool and fitness room were unavailable at that time. That was one of the reasons why I booked this hotel. Otherwise the room was impressive and the staff was very helpful. Breakfast was good.
Partner
2/10
Poor
21 Apr 2026
Amy
Filthy hotel. The lobby was dirty. The staff member at the front desk was lounging in the lobby with other people. The building was under construction and we were not notified of that before booking or at any point before check in. The pool and fitness room were also under construction with no notice to us. The room was FILTHY with dirty smudge marks on the furniture, dust caked onto thinks, and reeked like cigarettes. The tv stand/dresser had a broken drawer hanging loose. The bathroom light did not work. The fridge had a huge dent. It was disgusting top to bottom. The photos posted on the website were NOTHING like the condition of the building and room. We could not stay in these conditions and so we left. Would absolutely not recommend.
Friends_and_family Family
8/10
Excellent
19 Apr 2026
Greyse
Limpio comodo
4/10
Poor
16 Apr 2026
Alberto
The staff durinf breakfast was very attentive and kind
8/10
Excellent
09 Apr 2026
jennifer
Staff was so friendly!! The breakfast was also great, so many options. Pool and gym was closed when i was there which was a bummer. The room also had wear and tear, overall it was a pretty good hotel!
Family_with_children
4/10
Poor
06 Apr 2026
Ashley
N/A
Friends_and_family Family
6/10
Pleasant
05 Apr 2026
Karen
Unfortunately, this property is currently under renovations, and as a result should not be charging full price for the rooms.
The staff were apologetic and very nice. However, the room had a dishwasher with standing water in it, the lights flickered in the bathroom, which please note it does not have an outlet for styling your hair or plugging in your toothbrush, and the towel rack when I placed my towel on it, fell off of the wall. The HVAC in the room was impossible to control, and as a result, the room was incredibly hot, and thankfully the windows opened at least a few inches.
I would only recommend staying there after the place has been renovated and as a last resort.
Family
8/10
Excellent
04 Apr 2026
Piotr
Clean and neat. Overall good stay.
Family_with_children
6/10
Pleasant
03 Apr 2026
Peter
We stayed here twice during our trips. The pillows were really flat. The water was filled on the first night, but not on the 2nd night. The free breakfast was okay. Quality was not up to standard. I would not recommend anyone to stay here. Half the building was under construction. When booking, it did not state that. Disappointed.
Family_with_children
8/10
Excellent
02 Apr 2026
Roy
Stuff was super nice a little upset that there was renovations at the hotel at the time we booked
Family_with_children
6/10
Pleasant
31 Mar 2026
John
Very nice room. Could not regulate the temperature. Was at 80 degrees could not lower. Ceiling fan in ceiling would not work. The room others than that was very nice.
Self
6/10
Pleasant
30 Mar 2026
Rona
THe room was clean and the staff was pleasant.

The rooms are dated. The bathroom towel bar broke when trying to hang bath towels. The bathroom can use a vanity mirror.

The full length mirror in the bedroom could use more lighting surrounding it

The location of the Hotel is not ideal if travelling without a car. The closest restaurant in walking distance is Sonic or Wendy's... not great choices. There isn't a grocery store or Target/Walmart within walking distance to grab essentials
10/10
Exceptional
26 Mar 2026
Victoria
Staff and our room were amazing. For our long week vacation it was just what we needed to unwind from our travels feeling like home with the room setup. There is some construction going but as you check in the receptionist lets you know alternate for the closed pool. Will definitely stay again for our next trip.
Friends_and_family Family
10/10
Exceptional
25 Mar 2026
Ja
We had a wonderful stay at this hotel and would absolutely come back again. From the moment we arrived, the service stood out,especially Raja, who was excellent throughout our stay. He was friendly, attentive, and truly made us feel welcomed and taken care of.

We really enjoyed the hotel amenities, which made our stay even more comfortable and relaxing. Everything was well maintained, and the overall atmosphere was great for both adults and kids.

This has easily been one of the best places we’ve stayed during our past travels, and we highly recommend it to anyone looking for a great experience. Looking forward to staying here again in the future!
Family_with_children
8/10
Excellent
23 Mar 2026
LORRAINE
Hotel soon to be renovated. Suits our needs.
Partner
10/10
Exceptional
21 Mar 2026
Taiye
Yes
Self
2/10
Poor
19 Mar 2026
Jennifer
This property is under construction so none of the advertised amenities are open. We also woke up to no water for several hours in the morning when we were trying to get ready for a funderal. It was not a good experience. The only positive was the staff, they were friendly and helpful.
Friends
2/10
Poor
02 Mar 2026
Harry
Pool got my family and i sick absolutely nastyy
Family_with_children
8/10
Excellent
01 Mar 2026
Jason
Rooms are a good size, separate bedroom and bathroom. Beds are comfy. Has a kitchenette. Parking lot is awkward. Rooms could use some maintenance. Staff are friendly and courteous. Free breakfast is decent.
Family_with_children
6/10
Pleasant
28 Feb 2026
Travais
Rooms need updating
Temp control is
8/10
Excellent
27 Feb 2026
Michael
Yes staff was amazing
8/10
Excellent
25 Feb 2026
Dean
Staff and very helpful, nothing is too much work for them. Property is really well located. Breakfast could do with improvement and general property is a little tired.
Friends_and_family Family
4/10
Poor
20 Feb 2026
Catherine
The hotel was super run down, front automatic door was stuck 1/2 open all of the time even over night, which made me uncomfortable especially since the front desk staff weren't ever at the front desk unless someone was physically needing them there.
I had stayed there before a few years back and it wasn't nearly so bad then but I will never go back.
Self
10/10
Exceptional
19 Feb 2026
Sheri
Everything was clean and worked as expected.
Friends_and_family Family
2/10
Poor
14 Feb 2026
Seynabou
Stuff unprofessional, pool was dingy and we needed to switch rooms because of roaches in the kitchen and rat poop on the beds
Leisure Family
10/10
Exceptional
10 Feb 2026
Jason
Nice room
Friends_and_family Family
10/10
Exceptional
07 Feb 2026
Neycuon
Very clean and staff friendly
Leisure Self
2/10
Poor
28 Jan 2026
sasha
horrible experience
4/10
Poor
22 Jan 2026
Debbie
Here’s a strong poor review you can use or tweak:

Very Disappointing Stay

This was by far one of the worst hotel experiences I’ve had. Upon entering the room, I noticed a mouse trap and an actual mouse hole in the bedroom, which was extremely unsettling and unacceptable. The room itself was poorly cleaned and did not feel sanitary at all.

Customer service only made the experience worse. We had to wait over three hours just to receive clean towels, and when we followed up, the staff was rude and dismissive. Instead of offering an apology or solution, we were bluntly told they were “short-staffed,” as if that excused the lack of basic service.

Between the cleanliness issues, pest concerns, and poor customer service, I would not recommend staying here and will not be returning.
Business_and_leisure Family_with_children
10/10
Exceptional
19 Jan 2026
Karina
A good spot for a family stay and nice staff (Kerri).
Leisure Family_with_children
6/10
Pleasant
31 Dec 2025
channarith
Need to change the soda cushion .. it was very flat to the bottom
Friends_and_family Family
4/10
Poor
29 Dec 2025
Cecily
Indoor pool was freezing. Breakfast food was never stocked. No sugar and no syrup. Awful smell from pets on our floor. Booked for adjoining rooms online. When checking in they don’t even have adjoining rooms. Will not return.
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
Mario
Good
8/10
Excellent
13 Dec 2025
Quincy
Staff were courteous and the amenities were nice
Leisure Self
2/10
Poor
12 Dec 2025
Vanessa
Overcharging for no reason manager rude and doesn’t let you to speak
2/10
Poor
08 Dec 2025
Frederick
Dirty worn out hotel.
Business Partner
10/10
Exceptional
07 Dec 2025
Jessica
Very nice hotel. Good breakfast. In a central area.
Leisure Partner
8/10
Excellent
30 Nov 2025
Claudia
Solid place to stay. Place was generally clean and comfortable. Staff was friendly. Nothing fancy about this place but it was comfortable and felt safe.
Leisure Family
2/10
Poor
26 Nov 2025
Samantha
I was changing my booking per their request by canceling the current, I accidentally selected for a same day booking at 540pm. I called immediately after my mistake as we did not have the extra money to waste on a room we couldn’t stay in. I was met by a rude costumer service agent. I was transferred to the front desk who was unable to help me due to a 3rd party booking. My Expedia agent tried to get me a refund or date change as this was what I was trying to do. The property was so unwilling to bend they refused to give a refund or move the date of my booking. I will never book through this hotel again due to the costumer service I was met with and will tell others of my experience.
8/10
Excellent
25 Nov 2025
Gabriella
Nice breakfast for continental.
The couch pull out was like sleeping on springs. Pool looked murky. Rooms were clean.
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Sandra
The person at the front desk (older gentleman) was very kind. The room was clean and the kitchen was fully stocked with utensils, pats and pans. It was very convenient. 15 minutes away from salem, which is where we were going.
2/10
Poor
24 Nov 2025
Salvatore
Awful location, very dirty carpets everywhere.
The pool looked disgusting almost scums at the top and don’t let me started on the long stay clients!
Business_and_leisure Family
8/10
Excellent
19 Nov 2025
Ryan
Only had breakfast on time one day...was right before they started remodel so not the nicest...would still go back
10/10
Exceptional
19 Nov 2025
Thomas
All good
10/10
Exceptional
16 Nov 2025
Sarah
Breakfast was delicious and there was a great variety of options. The staff were very kind and accommodating. The room was clean and felt very homey. I would absolutely stay again.
Leisure Partner
10/10
Exceptional
15 Nov 2025
Robert
Excellent property
2/10
Poor
14 Nov 2025
Maria
Probably had broken appliances, pool was green looking and heavy chlorine smell and hot water went out, hallway smelled like cigarettes and animal urine.oh and housekeeping was rude and short when asked questions also couch was all torn with a dirty smell definitely wouldn’t stay again.
Leisure Family_with_children
8/10
Excellent
10 Nov 2025
Vishnu
Good
8/10
Excellent
09 Nov 2025
Kimberly
We had an accessible suite and it worked great for us. Rooms are a bit dated - but clean. The staff was so helpful. The lady who was working Nov 1-2 the 3-11 ish shift was so kind!!!
Leisure Family
6/10
Pleasant
09 Nov 2025
Melissa
Bed room and bathroom was fine living area was not in great condition stains all over chair and couch. The pull out sofa is definitely not comfortable at all but that was expected. The breakfast was decent and the staff were very friendly and attentive.
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
April
Hotel was great, staff was fantastic. Breakfast was very good too.
Leisure Family_with_children
10/10
Exceptional
06 Nov 2025
Emanuel Rodríguez
Very nice rooms and friendly staff. The location was just a short drive to many places.
Leisure Partner
6/10
Pleasant
04 Nov 2025
William
The building was in need of upkeep and repair. Lobby area was nice but up in the rooms there was worn carpet, walls needing paint, holes in the wallpaper. In our room the sink stopper was jammed shut. Stuck a toothpick in it to get the sink to drain. No one at front desk to tell. Not what I expect from a Hilton.
6/10
Pleasant
04 Nov 2025
Patti-Ann
Missed the breakfast. Staff fantastic and accommodating. I would suggest extending breakfast to 10am and to put a heavier comforter on the bed
Self
10/10
Exceptional
03 Nov 2025
Michael
Great staff and rooms! Very clean
8/10
Excellent
30 Oct 2025
Joy
Great staff! Helpful and kind.
Leisure Family
10/10
Exceptional
30 Oct 2025
Joe
Great place for families has a kitchen and a separate bedroom, plenty of room.
Leisure Friends
10/10
Exceptional
24 Oct 2025
Alyssa
thumbs up
6/10
Pleasant
21 Oct 2025
Christina Jane
Furniture needed replacing. They had a lamp that was held up with black electrical tape, couch cushions had stains and what I'm assuming were cigarette burns. The sheet on the pull out bed was torn pretty badly. Breakfast service was amazing. Housekeeping was so so. Front desk attendance was good. It was nice overall minus the furniture.
Leisure Family
6/10
Pleasant
19 Oct 2025
Delia
The property is nice and clean, and the front staff was accommodating to my requests. It's about 20-30 minute drive from Salem, depending on traffic. In general, it was a decent experience and I would stay here again
.
There are several items they need to improve on ASAP:
1. Although staff is fairly responsive when called upon, thsy are usually in the back area of reception. I would suggest they either have a bell or they spend more time at the actual desk.
2. Breakfast ends a bit early (9 am) and cooked food is not replenished in a timely manner. I suggest a 10 am end time and enough staff to replenish food in a timely manner.
3. The rooms are advertised as having queen size beds, but the beds are actually full size. Please advertise in accordance to reality.
4. The sofa beds have very thin mattresses, making for a terrible night sleep. My friend was sunken into the mattress and her back was hurting. The sofa mattresses need to be replace ASAP with comfortable products. On a positive note, the pillows were very comfortable.
5. I sent the property an email to which they never replied. Please reoly to customer emails promtly.
Leisure Friends
10/10
Exceptional
17 Oct 2025
Brett
Front staff was awesome and breakfast staff was awesome and attentive to everyone’s needs!

Noise from the interstate was not as welcomed!
Leisure Partner
8/10
Excellent
15 Oct 2025
Meighan
The elevator was not working properly, which was mildly inconvenient. Otherwise, good
10/10
Exceptional
15 Oct 2025
Annette
The hotel was a great place to stay. Clean. Friendly staff. Breakfast was not great. Would stay here again
Leisure Family
10/10
Exceptional
14 Oct 2025
Douglas
Rooms are great.. breakfast ran out at 9
6/10
Pleasant
13 Oct 2025
Amber
Room/bathroom needed better cleaning
Leisure Family
4/10
Poor
13 Oct 2025
Ruth
This was my first time staying at this hotel, and I will probably not stayed again. They said they would clean every other day but did not. The breakfast preparation was slow. Two days I could not have egg as it took ages for it to be prepared. It also happened with the coffee. Room cleanliness was average, I was dissapointed.
Business
6/10
Pleasant
12 Oct 2025
Anthony
I expected more considering this is a Hilton property. Immediately walking in the hall to our room the carpets are dirty. Black spots here and there. We get inside the room and the couch trim is frayed, the bathtub was black. All they had to do was get a magic eraser and scrub it down but apparently someone got lazy when cleaning the room. The fire sprinkler in the bathroom was all rusted. We saw a few gnats flying around inside the tub. When the guests in the room above us were using the shower you can hear it loud in the room. Breakfast is ok it’s your typical hotel breakfast at a place like this. Only ate oatmeal one morning and ate out the other days. I would never stay at this hotel again due to how dirty it is. Maintenance should be going in there and fixing holes and patching things up. Housekeeping needs to do a better job at cleaning.
Leisure Partner
4/10
Poor
11 Oct 2025
Michael C

Noisy night

Very noisy place. Between the traffics and and heater we did not sleep all night.
Friends_and_family Family
10/10
Exceptional
10 Oct 2025
Heather
Friendly staff. Clean room. Nice continental breakfast. Good location.
Friends_and_family Friends
6/10
Pleasant
09 Oct 2025
David
Just very disappointing to show up at a reservation that was made way in advance and not have the correct room that was booked. Double beds vs a king did not work for my family and I.
Leisure Family
2/10
Poor
07 Oct 2025
Paula
We booked a king bed suite with sofa bed, we traveled with our son. They gave us a room with a king bed and a no sofa bed, when we complained they brought us a pack n’ play which was dirty and severely stained (we took pictures), very unsanitary to put our son to sleep there. We asked for money back since they charged us for a reservation they did not fulfilled as contracted, they said they couldn’t because we used expedia and not them directly to make the reservation. NOT RECOMMENDED!
2/10
Poor
07 Oct 2025
George
Disgusting.
Leisure Family
6/10
Pleasant
06 Oct 2025
Sheri
Not enough only 2 washcloths and 2 towels whe reservation was for 6 people..3 adults 3 kids for 2 night stay.
.
Leisure Family_with_children
10/10
Exceptional
05 Oct 2025
Darlene
Highly recommend!
Leisure Friends
10/10
Exceptional
05 Oct 2025
Debra
Breakfast was so amazing and it wasn’t to far from Salem.

Location & surroundings

Homewood Suites by Hilton Boston-Peabody
57 Newbury Street, Peabody, United States

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Homewood Suites by Hilton Boston-Peabody

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