The Ritz-Carlton, Amelia Island

10/10

Exceptional

03 May 2026

Marino

Great place to stay.

Partner

8/10

Excellent

31 Mar 2026

Susan

I think of a Ritz Carlton as an over the top experience but I feel the Amelia Island Ritz is underwhelming. With all resort fees, parking cost etc., the nightly room charge was $1400. That is no food or activity charges. We were disappointed their “Salt” restaurant is closed on Sunday and Monday so did not get to eat there. Other eating options are fine but not special by any means.

Partner

8/10

Excellent

03 Mar 2026

Luis Napoleon

Excellent staff. Attentive to detail. Hotel is not a Ritz Carlton. Missing all out service and a facilities you pay for. Lobby bar closed until 3pm, gourmet restaurant closed Sunday and monday. No service outside areas. Not a Ritz when you have to buy a bottle of wine and plastic cups to enjoy overlooking the ocean.

10/10

Exceptional

19 Feb 2026

Lin

Absolutely wonderful!!! Beautiful room, amazing staff! Total perfection:)

Self

10/10

Exceptional

28 Nov 2025

DAVID

Fantastic

Business

10/10

Exceptional

03 Nov 2025

Melissa

Perfect stay. The staff was very helpful!

10/10

Exceptional

25 Oct 2025

Rola A

Very good

10/10

Exceptional

06 Sep 2025

Stephen B

Leticia at the front desk was fantastic! I had a health related attack on the way back from Atlanta and we decided to stay at the Ritz so I could rest.

We stayed at this Ritz on our honeymoon over 30 years ago, had my 50th birthday party at Salt with guests for a weekend, stayed there for our 30th wedding anniversary and had dinner at Salt also (I highly recommend Salt), stayed many holidays with our children and friends, car shows, and it is still such a wonderful resort.

You cannot go wrong staying at this beautiful resort. We have loved it for over 30 years and hope to keep going there for many more years to come. All of the staff is great, but a special shout out to Leticia. Thank you for helping us.

Leisure Partner

10/10

Exceptional

21 Jul 2025

Jack

Great stay in Amelia Island!

Great stay! Beautiful property!

Business

8/10

Excellent

02 Jul 2025

Alisa

Amazing property! Only needs better food

Leisure Family

10/10

Exceptional

30 Jun 2025

Angela

Loved it

Leisure Family

10/10

Exceptional

28 Jun 2025

Jennifer

Beautiful
Unmatched customer service.

Leisure Family

10/10

Exceptional

27 Apr 2025

Plutarco

Great service, wonderful food and amazing views.

Business_and_leisure Partner

6/10

Pleasant

20 Apr 2025

Richard

This was not worth the money we paid. We had club access which was very poorly run. Attention to replenishing food, cutlery, broken toaster, no mugs for coffee - these are all basic things that they should have taken care of. Did not elevate the experience at all which was a real shame.
Room was fine but shower went on and off and leaked.

Leisure Partner

6/10

Pleasant

23 Dec 2024

TAESOO

Very private, quiet

10/10

Exceptional

02 Dec 2024

Brad

A great family resort!

Very nice stay and everyone was super friendly. This is a great resort, especially for families.

Only negative was the pizza we ordered—truly awful pizza. Avoid that. LOL

Can highly recommend the Ritz/Amelia!

Friends_and_family Family

8/10

Excellent

01 Dec 2024

Scott

WE asked for an ocean front room and paid the price but the room's view of the ocean was only from the outside terrace and then just a sliver.

Leisure Partner

10/10

Exceptional

29 Sep 2024

Lorraine

Outstanding service and dining. Wonderful beach and pool amenities. Comfortable luxury.

Leisure Partner

4/10

Poor

09 Sep 2024

Laura

This is the worst Ritz Carlton I have ever been to. It just seemed like a run of the mill Marriot.

10/10

Exceptional

21 Aug 2024

S

Accommodations were very nice. Staff helpful and friendly.

Leisure Friends

10/10

Exceptional

15 Jul 2024

Stephen

A truly wonderful stay and experience.

We arrived to complimentary champagne upon check in. We let them know we were celebrating our 40 Year Wedding Anniversary and they took it upon themselves to pamper us throughout our stay. We received complementary meals, desserts and a bottle of champagne. It seemed as though the entire staff knew we were celebrating and took an active part in making every facet of our trip memorable. The resort is clean, and the staff is courteous and responsive. There so many things that are included that you can leave your worries at home. If you're looking for a luxury resort, The Ritz won't disappoint.

Partner

10/10

Exceptional

10 Jun 2024

Francois

Very nice
Too expensive
especially extra charge for parking

10/10

Exceptional

31 May 2024

Tara

Service was amazing! Our room was clean and well kept. No complaints. Would definitely stay here again.

Leisure Partner

10/10

Exceptional

20 May 2024

Leslie

X

10/10

Exceptional

19 May 2024

Michael

Staff was incredible. Breakfast Buffet incredible. Beach and Pooltop notch.

Leisure Partner

10/10

Exceptional

08 Apr 2024

Jim

Great!

10/10

Exceptional

09 Mar 2024

Lissette

Amazing please

Business Family

8/10

Excellent

27 Jan 2024

Lauren

Relaxing

Very beautiful location.
Everything you need is there.
Unfortunately, major renovations were taking place at the time we stayed.

Partner

10/10

Exceptional

23 Dec 2023

Ximena

Fantastic!!!

Friends_and_family Family

10/10

Exceptional

24 Sep 2023

Richard

Handy for our driving trip to Fla

Leisure Partner

10/10

Exceptional

22 Jul 2023

Kendra

I had the most unforgettable, luxurious experience at the beautiful Ritz-Carlton, Amelia Island! Thank you to all of the staff for providing exceptional service! The food was impeccable, and my room was extremely comfortable with breathtaking views of the ocean which made my stay even more magical! Thank you again for a spectacular time!

Leisure Partner

10/10

Exceptional

20 Jun 2023

Margaret

Amazing

Leisure Family_with_children

4/10

Poor

12 May 2023

Juliet

Not what I expected from a Ritz Carollton Hotel

This was not a typical Ritz Carlton experience. This is a very large hotel that caters to conventions. We paid over $1,000 a night and the accommodations were not up to the price that we paid. The service requires more attention to detail. The food and beverage program needs a lot of work. We tried cocktails and food at two different restaurant on the location and everything that we tried was not very good.

They had a party at the hotel and left all the tables and chairs on the property day after party and there was trash scattered around.

At the price that they offer they need to upgrade service, room accommodations and the food and beverage experience.

Partner

10/10

Exceptional

30 Jan 2023

Robert

Putting on the Ritz

Excellent in all ways! Great honeymoon location

Partner

10/10

Exceptional

02 Jan 2023

Ronald

The property was very clean and really enjoyed the peace and quiet.

Leisure Family

10/10

Exceptional

14 Dec 2022

Georgianna

60th Birthday Bash!!

AMAZING,FANTASTIC, SUPERB!!!
STAFF WAS PHENOMENAL!!!!
FOOD WAS OUT OF SIGHT!
THE ATMOSPHERE WAS RELAXING AND HEALING!!

Friends_and_family Family

10/10

Exceptional

07 Jul 2022

Gregory

The staff is wonderful

Leisure Family_with_children

10/10

Exceptional

16 Apr 2022

Mary

From the moment we arrived it was special! My son and I were visiting the area for the first time and I wanted an amazing experience. We got it at this hotel. Beautiful rooms, views, staff and service. We will go back again and again.,

Leisure Family

10/10

Exceptional

04 Mar 2022

Janette

I wish we would have had more time to enjoy the spa...pool...next time :-)

Leisure Partner

4/10

Poor

25 Feb 2022

Mary

Racial profiling at its finest. Staff at the restaurant insisted that i pay for my meal after placing my order. In her words\" just in case people walk out without paying, she wont get fired\" sadly i will NEVER stay at this hotel again.

Leisure Partner

10/10

Exceptional

20 Feb 2022

Jennifer

Luxury and fun!

We chose this as a destination for a couples weekend with friends. The resort was beautiful, accommodations were nice and the people were friendly!

Friends_and_family Friends

10/10

Exceptional

17 Feb 2022

Alan

Top drawer

Leisure Partner

10/10

Exceptional

29 Jan 2022

Verified traveler

Nice getaway

Weather was chilly and windy but the hotel is very nice, the lobby bar has music from 4:30-8:30 and the sushi options were delicious,

Partner

10/10

Exceptional

21 Dec 2021

Louis

The Ritz-Carlton in the standard-bearer for excellence. The Amelia Island property continues that standard. The facilities are excellent and the location on the beach is idyllic. Wonderful staff, a friendly, caring management team, wonderful restaurants and you describe the Ritz-Carlton. Clearly at the top of the list....First Class all the way!
Thanks for a great stay. We will be back!

Business_and_leisure Partner

10/10

Exceptional

04 Oct 2021

William

All good

Leisure Family

8/10

Excellent

03 Oct 2021

Carly

Arrived with my kids on a road trip at

Friends_and_family Family

10/10

Exceptional

22 Aug 2021

Verified traveler

Awesome

10/10

Exceptional

05 Aug 2021

Verified traveler

Amazing stay.... Will return

Leisure Family_with_children

8/10

Excellent

10 Jul 2021

Verified traveler

Average restaurant on property. Salt really average. Good sushi. Good SPA.

Leisure Family

2/10

Poor

29 Jun 2021

Verified traveler

Valet staff very friendly

Leisure Partner

10/10

Exceptional

30 May 2021

Verified traveler

Great place to have memorable vacations, we had an had an amazing anniversary.

Leisure Partner

6/10

Pleasant

20 May 2021

Verified traveler

Disappointed 😞

This is the worst Ritz I have ever stayed in.. The staff did not seem to know what was going on , the floors needed to be cleaned. The food was sub par . It was just very odd for a Ritz Very disappointed all around..

Partner

6/10

Pleasant

29 Apr 2021

Verified traveler

Grossly overpriced and underwhelmed!!

Although the hotel staff was excellent, It still did'nt justify the exhorbant cost. My husband and I had been so excited about our get away after this year and half and ended up so disappointed. Hotel lobby entrance so small as well as the pool area. Good luck getting a lounge chair. We kept looking for the The Ritz-Carlton WOW factor, not here! Coast was the only available restaurant due the limitations of diners at Salt reservations are weeks in advance. You had the choice of pool/bar restaurant which was basically a bar. Coast was mediocre at best. The rooms where very small and needed an update but, the bed was comforable. In fact the hotel as a whole needed an update. Be aware that the North side of the hotel has the restaurants,(no coffee shop)shops,and pool area. Nothing on the south side. Why not another pool? I won't be returning to this place unless I win the lottery! Well, probably not then either.

Partner

6/10

Pleasant

27 Apr 2021

Verified traveler

I was surprised the rates doubled at this hotel but
The service was cut in half.

Business Self

10/10

Exceptional

13 Mar 2021

Verified traveler

Beautiful facility. World class service. Worth the money.

Business Partner

10/10

Exceptional

04 Feb 2021

Verified traveler

Beautiful property and location with great amenities.

Leisure Partner

10/10

Exceptional

04 Jan 2021

Nurdin

Great experience. I would look for Ritz property my first choice.

Leisure Family

10/10

Exceptional

10 Sep 2020

Lauren

One night in town

Everything was excellent but the mattresses were way too soft.

Business

6/10

Pleasant

09 Sep 2020

Beth

The entire Ritz staff was Amazing :)

The entire staff at the Ritz were AMAZING !!! From the front desk, pool/beach to all the restaurants, everyone went above and beyond to make your stay excellent. The resort itself was okay. I was a little disappointed in the size of the pool area. It seemed very small for a resort this size.

Partner

4/10

Poor

08 Sep 2020

Verified traveler

My wife and I decided to drive four hours to Amelia Island since we had heard so many wonderful things about the island. Upon checking in we were greeted by a sweet and kind receptionist. She was lovely and very helpful. Unfortunately that is where the Ritz Carlton quality stopped. Being Labor Day weekend and along with multiple weddings you could see the rest of the staff was overwhelmed and struggled to handle the flow. Often times throughout our stay there was no one to be found to answer simple questions or staff was rude and seemed to busy to answer our questions. At this point we just stopped asking anyone anything.

We dined at Salt twice and although the food was delicious the service from Matt on the first night and Patty on the second night was hardly top quality. Both talked about having worked there for years but apparently forgot that this was our first experience and didn’t seem to put forth the effort one would come to expect from a hotel of this caliber. We were left at one point for over 30 minutes without anyone coming to our table or clearing our plates. We actually skipped dessert so we could just leave and walk off our frustrations.

I will have to say the general manager at Salt was very kind but unfortunately did not over shadow the overall poor dining experience.

We spent a lot of money and know we had lot of options to choose from, So this point it is hard to think we will go back to this property. Very disappointing!

Leisure Partner

4/10

Poor

22 Aug 2020

R.Newsome

We arrived later in the evening and they were already done with room service at 10 pm.

Leisure Partner

10/10

Exceptional

11 Jul 2020

Mike

Had a great stay over the 4th of July weekend. Outdoor BBQ, Ice cream truck and fireside s’mores!

Leisure Partner

10/10

Exceptional

24 Jun 2020

Ragen

It was beautiful and a lovely time! I would have liked tea or coffee at the spa and zen music in the lounging areas of the spa but overall excellent choice!

Partner

4/10

Poor

15 Jun 2020

Brian

There was a dead roach in my room. Also, we got woken up by an alarm clock that we didn't set at 5:00 AM. They have an indoor pool that was \"closed out of an abundance of caution\". The menus at the restaurants were also abbreviated. I still paid twice as much here as I've ever paid for a hotel. The hotel was nice, but for the price, I was expecting more.

Friends_and_family Partner

8/10

Excellent

20 Mar 2020

Lauren

The property was absolutely beautiful, along with the hotel. It was also great that there are five different options for eating right at the hotel. You essentially do not even need to leave the property if you choose not to.

Leisure Family

8/10

Excellent

16 Mar 2020

James

Great hotel Bathrooms are not up to par

Suite Bathrooms need upgraded significantly. Very old tubs a lot of wasted space

Friends_and_family Family

4/10

Poor

09 Mar 2020

Sean

Fantastic Views and Service, but not worth price

We stayed at the Ritz for our wedding night. We were treated very well and had an awesome view of the ocean but for the money I would not stay again.

The Omni down the street is less than half the price with a million other activities to keep you busy. There are also better option downtown for couples.

Partner

10/10

Exceptional

22 Jan 2020

Verified traveler

Great getaway vacation

Very nice

Partner

10/10

Exceptional

21 Jan 2020

Kimberly

Beautiful Resort

Really loved this amazing, out-of-the-way property. The beach was pristine, as was the hotel. Looking forward to a return trip.

Friends_and_family Family

10/10

Exceptional

19 Jan 2020

Gwendolin

First Class Sevice

My husband and I stayed here to celebrate his birthday and everything about our stay was first class. We received such wonderful service and they staff went out of there way to spoil my husband with champagne and chocolates. I have to say it was an amazing experience.

Partner

8/10

Excellent

02 Jan 2020

Verified traveler

I liked the overall “upscale resort” feeling! Warm and attentive staff everywhere. We reserved an oceanfront suite and thought it was lovely EXCEPT for the money we paid, the sofa in the suite was so SUB- STANDARD for the Ritz Carlton brand name!

Leisure Family

10/10

Exceptional

05 Dec 2019

Verified traveler

I liked everything about it. This is my second visit and I am always impressed with the property and the staff.

Business Self

6/10

Pleasant

18 Nov 2019

Verified traveler

Nothing was special, the room was very old and not clean. Furniture needs remodeling. What I liked about our room was the patio.

Friends_and_family Family

8/10

Excellent

17 Nov 2019

Verified traveler

Lovely property!

Stayed for a long weekend with my adult daughter. Really beautiful property and lovely spa with adult only pool. Too cold for beach which is great for walking. Paid up for an ocean view. Decor is a bit dated. Staff in restaurants, front desk, spa and gym were all great. Only complaint is that it is really expensive so it was a splurge.

Friends_and_family Family

10/10

Exceptional

09 Nov 2019

Verified traveler

Top notch, staff is extremely professional and genuinely helpful!

Business Family

10/10

Exceptional

07 Nov 2019

JamesSmith

Excellent customer service. Great restaurant at Salt. Very nice all over - need nicer toilet paper

Leisure Partner

10/10

Exceptional

04 Nov 2019

Jacob

Perfect place to relax. My fiancé and I absolutely loved it here.

Business_and_leisure Partner

10/10

Exceptional

09 Oct 2019

Verified traveler

Beautiful property and wonderful staff . Great restaurant.

Leisure Friends

10/10

Exceptional

12 Aug 2019

Verified traveler

the ground is very well kept. Every room has a balcony with a beautiful view of the garden or beach. The menu at the Ocean & Bar Grill needs serious makeover.

Leisure Family

10/10

Exceptional

12 Aug 2019

Verified traveler

I enjoyed my stay and my birthday! I definitely will be staying again! Thank you!

Leisure Partner

8/10

Excellent

24 Jun 2019

Verified traveler

Pool area under sized for luxury property, lobby very noisy , check in area too small.
This is a fine hotel put not a “grand resort “.

Leisure Partner

10/10

Exceptional

08 Jun 2019

Verified traveler

Extraordinary service. Great facilities and good food.

Leisure Family

8/10

Excellent

02 Jun 2019

Nicholas

We overall enjoyed our stay- very nice restaurants, bar area, excellent service at the pool.

Our room had a bit of a tired feel, and we did have some issues with our room being cleaned.

Overall, it’s good, but the price is steep for the general feel of the room. You already pay a premium for food, drink, parking, and a resort fee so I just had a bit higher expectations when compared to other Ritz hotels we have experienced.

Family

10/10

Exceptional

22 Apr 2019

Verified traveler

Very well kept property and staff was extremely friendly and helpful.

Friends_and_family Family

10/10

Exceptional

21 Apr 2019

Verified traveler

Great location, lots of amenities, and wonderful food.

Leisure Family

10/10

Exceptional

17 Apr 2019

BigGirl

Overall a wonderful property. Service is top knotch

Leisure Family

10/10

Exceptional

13 Apr 2019

Maria

Amazing hotel and service

Partner

10/10

Exceptional

12 Mar 2019

Verified traveler

They treat you so well here. There is always a friendly faced greeting from everyone you met. The staff goes out of their way to meet your needs. This is truly a luxury vacation get away. The beach was beautiful, the grounds are neat and the activities they have put together are family friendly and interesting to my children.

Business_and_leisure Family_with_children

10/10

Exceptional

03 Mar 2019

Verified traveler

excellent service
I left my bathrobe and they had it and shipped it gratis

Leisure Partner

10/10

Exceptional

18 Feb 2019

Ean

The Ritz Carlton... Simply amazing.

Impeccable service, and packable food, everything that you would expect from the Ritz Carlton you were fine here. This was a very special time for us and you made it even better, thank you

Family

2/10

Poor

01 Feb 2019

Jonathan

Not worth the money for a poor experience

10/10

Exceptional

05 Jan 2019

Verified traveler

Nice family atmosphere and a variety of restaurants to fit all tastes. Amazing staff.

Leisure Partner

10/10

Exceptional

26 Dec 2018

Verified traveler

Location staff service efficiency of service quality of dining facilities

Friends_and_family Family

10/10

Exceptional

04 Dec 2018

KRISTI

Beautiful property and excellent service

Everything was 100% absolutely amazing. The only comment that I can even make is that we had almost no water pressure for our shower. But other than that I highly recommend the Ritz. Especially at Christmas time! And especially be sure to utilize the spa services.

Partner

10/10

Exceptional

20 Oct 2018

Shaaron

Beautiful hotel with superb service and amenities on the ocean. Five stars ⭐️ + in my opinion.

4/10

Poor

09 Oct 2018

Verified traveler

Lacking Ritz-ness

Breakfast buffet disappointing. Bar in lobby SO loud we couldn’t understand what Front Desk was saying at checkin. Maid never seemed to get room restock right: if had coffee then no condiments. often left 3 bathing gels but no shampoo. Little stuff like that made for disappointment. Ritz suppose to be better!

Friends

10/10

Exceptional

07 Oct 2018

Verified traveler

Great hotel and friendly staff. Very family friendly. Close to beach.

6/10

Pleasant

07 Sep 2018

Verified traveler

Not up to the Ritz standard.

Family