Name: The Saguaro Palm Springs
Address: 1800 E Palm Canyon Drive, Palm Springs, 92264, US

The Saguaro Palm Springs

Palm Springs - CA · United States

1800 E Palm Canyon DriveView location

100 reviews shown

8/10

Excellent

28 Jul 2026

Maria

This is definitely not a 4 star hotel in anyway shape or form. The room was clean specifically the bedding, but definitely needs updating especially the bathroom from the room we stayed and the old carpet in the room, and then old furniture. The restrooms in the lobby are really old and need major maintenance. The pool like other people have mentioned in other reviews is really dirty. I would stay here again but not go in the pool and hoping they offer rooms without carpets.

10/10

Exceptional

28 Jul 2026

Meghan

The staff at the hotel were amazing, especially Dominic at the front desk who assisted with a very easy check in procedure and getting our room ready for us when we arrived. Really appreciated his help and assistance with a second room when we had more people come. Also the DJs on Sunday are absolute fire!

Only issue I had was that the ice maker near our room wasn't producing ice, and the one on the second floor was broken. We had to walk clear across the hotel for ice to put in our water bottles. That was a little frustrating as we heard from other guests the machine had been broken for days.

2/10

Poor

28 Jul 2026

Caylin

6/10

Pleasant

27 Jul 2026

Angel

My day was nothing special. I mean decor was cool at all, but my room was kind of dirty mold in the bathroom no ice throughout the whole building. Hallways were a mess. Floors were stained could’ve been better.

10/10

Exceptional

27 Jul 2026

Jennifer

Pool and restaurant experience was amazing!

6/10

Pleasant

27 Jul 2026

Robert

Dated hotel , I would not stay there again

10/10

Exceptional

26 Jul 2026

Joel

Such an amazing stay would deff stay again

6/10

Pleasant

26 Jul 2026

Elvira

The hallways stairs need to be cleaned. The restrooms don’t have fans , the rooms bed sheets really need to be whitened I found blood stain on one of the sheets. Air fresheners in hallways

10/10

Exceptional

24 Jul 2026

Adonis

The pool is amazing and great for a family swim. Little to no restrictions in the pool area. Any bed or chair are open, and I think the cabanas are too. The ground patio rooms are great for the pool access. Easy to door dash food to the lobby, the staff are super chill about it. Great place if you want to swim into the night and relax in a nice comfortable bed.

10/10

Exceptional

24 Jul 2026

Charles

Thanks for a fun weekend!

10/10

Exceptional

22 Jul 2026

Rito

The music was horrendous. The Dj was not upbeat at all. Many people complained about the music to the dj and then the after the dj left they played this horrible elevator music through a speaker . Other than that it was great!!

6/10

Pleasant

21 Jul 2026

John

It was good for the price

Family_with_children

10/10

Exceptional

21 Jul 2026

Robert

Nice and friendly staff. Fun place to stay

Self

2/10

Poor

21 Jul 2026

Fabiola

The hotel is not really what you see in the pictures. It’s very old and outdated. If you are going for the pool forget it it’s hot and filter system is bad water is always dirty.

Family_with_children

8/10

Excellent

21 Jul 2026

Kokoa

This stay was much, much better then the last stay!! The grounds were much better maintained. Our suite was absolutely gorgeous and made for a very special stay. However issues with the sinks or tubs draining this time and we dined at El Jefe on 3 different occasions and the food was fantastic. The only improvement I'd like to see is the ice machines fixed. Most of them were were not working or out of ice even first thing in the morning. Overall, this stay was leaps and bounds better then our previous one. We actually already booked a trip back for the end of this month.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Richard

This was a quick in and out stay. I didn't use the amenities. However, the room was clean, check in was easy, and they had no issues with my early check in

I got a good night sleep and the beds were comfy.

Partner

10/10

Exceptional

19 Jul 2026

GABRIEL

Booked a weekend for my wife and her sisters and they loved it

Family

10/10

Exceptional

18 Jul 2026

Miguel

Our girls trip stay at the saguaro was amazing. Centrally located, very close to downtown and the facility was so colorful and bright that we were constantly on a happy mood! The staff is very attentive and on top off any issues that were seen on the cameras a for instance our key card wasn’t working for us and as soon as we were about to go all the way to the office an employee walked up and gave us a new card. We will definitely stay at the saguaro again and again!

Family

10/10

Exceptional

17 Jul 2026

Steven

Room was great food was good from the restaurant pool was nice floor a little dirty in the lobby and need a little more cleaning other then that it was good stay

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Adonis

Pool is amazing. Great place to take your family to and enjoy the water in the Palm Springs sun.

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Russell

This place is fun. Everyone goes for the pool and DJs.

Partner

8/10

Excellent

14 Jul 2026

Jason

Clean room. Pool was a little warm but all in all it was a good stay.

Partner

10/10

Exceptional

14 Jul 2026

Jamie

The staff was so nice and helpful!

Family_with_children

8/10

Excellent

14 Jul 2026

Alexandra

Great entertainment options & delicious food & drinks. Good location with bikes that you can use to get around time. Location seems a bit outdated & was not the cleanest.

Family

10/10

Exceptional

13 Jul 2026

Alexander

We always had a wonderful experience in this place and also thank you for those staff working hard!

Friends_and_family Family

2/10

Poor

11 Jul 2026

Marlon

The room was clean but the pool was filthy. The custmer serivce

2/10

Poor

09 Jul 2026

Dustin

Dirty
No towels at the pool even if you spend $100plus for a day bed or cabana. Murky water in the pool. Over flowing trash

Partner

4/10

Poor

06 Jul 2026

David

They play very, very loud dance music around the pool until late in the evening even though practically no one is at the pool. It’s so unnecessarily loud you can barely hear the television inside your room. If you want to take a nap, good luck because even earplugs can’t mask the bass. And it goes on for hours and hours and hours.
The speed of the Wi-Fi Internet service is so slow it’s essentially useless.
The television only offers basic cable. There’s no HBO, Netflix or any other service. You cannot browse through the cable channels with one press of the remote. Each press only advances the channel by one. So you’re constantly pressing the channel advance button over and over. It gets annoying.

Friends

8/10

Excellent

06 Jul 2026

LAURA

The room was pretty clean and clean towels were provided on call without an issue. The food at El Jefe restaurant was delicious!!! We ordered steak and eggs and it was so good. Pool party was fun but in the description it said 21 and over and that was not the case. There were tons of kids in the pool.

Partner

6/10

Pleasant

05 Jul 2026

Anissa

Had a good time but overall the room was old and the carpet was really dirty! The bathroom needs redone. There was no vending machine and they didn’t leave any waters!! Lastly! The pool chairs were extremely dirty, very old! Deff need to update some things

Family_with_children

6/10

Pleasant

05 Jul 2026

Cassara

Great location! The overall hotel was dirty and not good up keeping but the pool party was fun and the room was cold which is huge

Partner

10/10

Exceptional

05 Jul 2026

Margarita

My family and I came to The Saguaro Hotel for the Disco fun party and it was amazing !! We will definitely come back and enjoy this beautiful property. The staff was wonderful and helpful especially Jisauri he has great customer service! I love the Saguaro l and I recommend this hotel to anyone who wants to have a great time here in Palm Springs.

Family_with_children

2/10

Poor

05 Jul 2026

Dustin

Dirty, overflowing trash and everywhere, they ran out of towels. Paid $100 extra for a day bed with no towels or service. The rooms are dirty and unkept. The pool was dirty and warm. A thick film of white film in the pool.

Partner

8/10

Excellent

05 Jul 2026

Heidi

Clean, fun quirky hotel with great vibe but needs a little refresh. Recommend more pool beds and an upgrade in the pool towels.

Partner

10/10

Exceptional

02 Jul 2026

MICHELLE

The pool and Saturday pool party here were absolutely awesome! It provided the perfect, nice environment to make friends while still being completely family-friendly. I desperately needed a break, and I got exactly what I was looking for.

My only suggestion for improvement would be the rooms. While they are decent and perfectly fine for a stay, they are a bit outdated. I'd highly recommend considering removing the carpet and replacing it with modern flooring, which is what most hotels are doing these days.

Outside of that, everything at this place was awesome—the people, the staff, all of it! I want to give a special shoutout to Ricky, our waiter at El Jefe Restaurant, and Mona, our bartender. Give them both a raise, they deserve it! They were the absolute sweetest and went out of their way to offer my friend and me extra comfort when we didn't even ask. We truly appreciate you all. Thank you so much—I will definitely be back in July to celebrate my birthday!

Friends_and_family Friends

4/10

Poor

01 Jul 2026

Justine

The staff here were sooo amazing, it was just kind of frustrating our sink was leaking everywhere and they kept having to come back and forth with tools so we felt like we couldn’t really leave the room and we were only there for a day

Friends

10/10

Exceptional

30 Jun 2026

Jillian

booked this room for a Coachella / girls weekend trip, was colorful fun. They had an outdoor bar and pool would stay again for the price really good breakfast in the restaurant downstairs in the morning.

10/10

Exceptional

29 Jun 2026

KENNETH RUSSELL

Our room was perfect, the staff are so nice, we got dinner at el Jefe one night and it was so good!! We loooove the pool such a cute area !

Family

8/10

Excellent

28 Jun 2026

Shameeca

The hotel is VERY colorful. It should be updated. The hotel wasn’t too dirty although a roach came out of a towel yikes! The DJ at the pool was great! I wouldn’t bring my kids here especially on a Friday or Saturday. Lots a partying, no complaints about that. The food was just ok to me and my husband. Overall my experience wasn’t bad but I’m sure there are better near by. Probably won’t stay here again.

Partner

6/10

Pleasant

28 Jun 2026

Maribel

The room was clean, spacious. The staff were quick for check in and very nice.

We were placed in a first floor room and the walls and flooring is paper thin. We could hear the upstairs neighbors always all over the place at all hours of the night. The floor creaked like crazy. And we could hear the next door neighbors clearly. I don’t know when the hotel was built but it felt like the neighbors would come through the floor at times

Friends

4/10

Poor

28 Jun 2026

Lauren

Dirty room, dirty walls, thin walls you can hear your next door neighbors and there kids, expensive bar drinks ! Best part of the hotel stay was the pool party and dj. The bartender Juan was awesome he makes excellent drinks.

Partner

8/10

Excellent

25 Jun 2026

Marianne

Perfect for our group young & old

Family

6/10

Pleasant

23 Jun 2026

lynn

Place is ok

10/10

Exceptional

22 Jun 2026

Ali

Family_with_children

4/10

Poor

22 Jun 2026

Jade

would not recommend staying here unless you like sketchy, dirty, hole in the wall type vibes. it was not as pictured, the dark purple carpet was disgusting, the room itself was dingy and the whole property was worn down. this place needs a serious reno, not just new paint and bright colors. my mom and I came for a girls trip and left after one night to go to a new hotel. not the relaxing vacation feel we were looking for at all. i’m convinced the 10/10 reviews are paid for.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Tanya

comfortable, affordable, cute, great pool

Partner

6/10

Pleasant

21 Jun 2026

Emily

This hotel was ok. Adequate for an overnight passing through.

Family

6/10

Pleasant

21 Jun 2026

Jessie

The room was clean and the bed was comfortable. However, the pool chairs were filthy and rusty. Pool music was too loud. Not a place for families or older adults.

Partner

4/10

Poor

21 Jun 2026

Erica

Old hotel, hard to get to your room, its a maze. Refrigerator had old salad in it. Water bugs in room. They catter to outsiders, pool parties, after hours partied for non-guest. Not kid friendly.. pool not well maintained or cleaned.

Friends

10/10

Exceptional

21 Jun 2026

corina

Love this place

Partner

6/10

Pleasant

21 Jun 2026

Aileen

The room was clean and spacious. Staff were friendly. The only disappointing part was the day before our last day and the pool area was dirty, unattended and no towel service. They may have been understaffed that day but it was a bummer since there is an additional resort fee. We informed staff and they did waive so it made up for it. But the pool was something I had looked forward to enjoying.

Friends

10/10

Exceptional

21 Jun 2026

Mojgan

Great hotel

10/10

Exceptional

21 Jun 2026

Shiera

Great option for a short stay!

Friends

10/10

Exceptional

20 Jun 2026

Adriana

Good place to stay

Friends

8/10

Excellent

19 Jun 2026

Brenda

Love all the color! The breakfast was great. Pool area was busy so we found a quieter time to go. Great location for local things and eats.

Partner

10/10

Exceptional

19 Jun 2026

Ricki

Staff was amazing, made checking in a checking out such a breeze.

4/10

Poor

18 Jun 2026

Gabe

The main light in our room stopped working after the first night, the curtains for outside were dirty, looked like they needed to be updated to new ones and the bathroom for sure needed a remodel. The carpet all around the hotel was a little worrisome also.

Partner

4/10

Poor

16 Jun 2026

Angelique

Outdoor pool was the main reason we choose this place

Partner

4/10

Poor

15 Jun 2026

Laura

Right off the bat, the experience at the front desk set the tone of the trip. We had to unpack our luggage from the car and repack it instead of it being delivered to the room. The pool staff don’t know what they are doing. We had a daybed booked and after being unaccommodating, we canceled it. They charged us full price for our drinks even though it was happy hour all day on Friday.
We had five people in a room. Two in each room and one left to sleep ok a futon. The futon was unstable when laid out and flat without cushioning. We were also given three towels.
Saturday, the spa services were wonderful but the atmosphere can be improved. Anna did a wonderful deep tissue.
Due to the large gap under the front door, there were several crickets in the bathroom and a very large spider that came out of the futon.
The most pleasant staff were at the inside restaurant, El Jefe.
Needless to say, we will most likely be finding another hotel to stay at next time.

Friends

10/10

Exceptional

14 Jun 2026

kaylee

super nice easy going FUNNN property for a nice get away had a lot of fun !!

Family_with_children

10/10

Exceptional

14 Jun 2026

Ethan

It was pretty close to the restaurants and bars. Plus, the pool was pretty spacious

Partner

2/10

Poor

14 Jun 2026

Nabbit

This place is not kid friendly at all they should put this on there website

Friends_and_family Family

8/10

Excellent

13 Jun 2026

ROMINA

Family

8/10

Excellent

09 Jun 2026

Alondra

They need to clean the carpets and everything in the rooms

Partner

6/10

Pleasant

08 Jun 2026

Priscilla

The room didn’t seem like it was in great condition. Pictures and what we actually saw was not similar. No art on any walls. The hallways smelled of weed. And in the morning a giant cockroach was in between the bathroom towels and was crawling all over the bathroom counter. Thankfully they were able to switch our rooms after we requested it to a much nicer room. The key sensor is very annoying too. We kept getting locked out of our rooms and the walk to the lobby was so inconvenient. We made sure to not keep the key near our phones and it still would not work. We probably had to go to the lobby about 10 times to get our keys activated. Even sometimes right after they would « activate « it again. And the employees always seemed so annoyed and agitated. The vibe of the hotel could be great but I definitely would not stay there again.

Friends

8/10

Excellent

08 Jun 2026

ryan

We had a great time at the Saturday pool party. Great retro feel. We’d go back in a heartbeat.

Partner

8/10

Excellent

08 Jun 2026

Elizabeth

The whole area could have been a bit cleaner, especially the hall carpets. The room was dated but ok, liked that we had a mini fridge and the little make up removal kit in the bathroom, and the ac worked great. The pool was kind of small and not a lot of seating for the amount of people that were there. Didn’t get to go to the on-site restaurant or bar but they looked cool and I liked the drag brunch offer on Sundays. The photobooth and vibe in the lobby were great and they had loaner bikes. Overall an ok stay minus the lack of space at the pool and the fact that it was kept very clean.

Friends

2/10

Poor

08 Jun 2026

Ruby

I would not recommend staying at this hotel. The property is run down and does not match the experience you would expect for the price. The pool water was dirty, the bedding looked old and worn, and the carpets throughout the hotel were stained and unclean.

During our stay, the electricity went out, which made the experience unbearable in the extreme Palm Springs heat. The gym was also disappointing it is outdated and only has a handful of machines, offering very limited workout options.

To make matters worse, the hotel charged me a $329 smoking and cleaning fee. No one in our party smokes, and we did not leave the room in poor condition. In fact, we had previously requested housekeeping service, but our room was never cleaned during our stay.

Overall, between the poor maintenance, lack of cleanliness, power outage, and what I believe to be an unjustified charge, this was a very disappointing experience. I would not stay here again and cannot recommend this hotel to others.

Friends

6/10

Pleasant

07 Jun 2026

Consuelo

Hotel is very outdated. The check in time is 4pm, we missed the DJ because check in is so late and it ends at 5. By the time we got in our room they were done. Honestly next time I rather spend more money and get a cleaner, newer room. Glad we only spend one night there.

Friends

6/10

Pleasant

07 Jun 2026

Tiffanie

Good hotel
Good location
I did not like the extra charge of the resort fee.
You also get charged for using this 3rd part app.

Self

10/10

Exceptional

07 Jun 2026

Kirsten

We absolutely love this place. They always take great care of my family. I come every few months bring my kids and grandkids and we have a ball. It’s the most colorful laid back vibe. The sat pool parties are all walks of life we love it

Family_with_children

10/10

Exceptional

07 Jun 2026

Catherine

Restaurant was great.

Friends

6/10

Pleasant

07 Jun 2026

Shervia

Great for pool and partying but not much beyond that. Fun colorful hotel for photos.

Self

10/10

Exceptional

06 Jun 2026

Bryan

I really liked the vibe of the hotel and it was nice! The pool was amazing and the only suggestion is maybe more pool chairs!

Friends

8/10

Excellent

03 Jun 2026

Lori

The room was nice. The breakfast was amazing and the waitress was very sweet and friendly. The guy who checked us out when we left was very friendly and had a lot of great information about the town. The lady who checked us in was friendly and recommended a great place to eat, Giuseppe's.

10/10

Exceptional

03 Jun 2026

Sonia

Amazing, fun entertainment and environment!

Friends

6/10

Pleasant

02 Jun 2026

Kyle

Very fun hotel with a fun vibe. Not super clean though and like some of the hallways just needed to be vacuumed but weren’t. Makes me wonder what other shortcuts they do while cleaning.

Partner

6/10

Pleasant

02 Jun 2026

Ariel

I loved the fun party atmosphere at the pool.
This place while a very fun experience could do with some upgrades/renovations. Such as better towels for the pool, better ac, more lighting options in the rooms and lastly more working charging ports out of the ones on the night stand the only working one was the actual plug in not the usb ones

Friends

10/10

Exceptional

02 Jun 2026

Ashley

The property and staff were clean and helpful . This hotel was not fancy but it was fun and clean ! We had a few issues with our keys but they helped out right away. The food at El Jefe was surprisingly very good and so were the margaritas.

Friends

10/10

Exceptional

02 Jun 2026

Kirsten

The best thing about this place was the pool party with awesome DJ’s (especially the female DJ!!!) on Saturday!!! Loved the vegan options on the menu and the automatic 12 pm checkout time was also very much appreciated! We will therefore definitely be back!

Friends

2/10

Poor

02 Jun 2026

Mando

Everything was decent but to be honest I could have had a better experience at a motel 6

Resort fees are not worth it at all !!!
160 rooms plus a a 79 resort fees?
Never again I will not be coming back. Front desk was very nice though

Self

10/10

Exceptional

01 Jun 2026

Talisa

The room is clean and great, atmosphere is wonderful. The staff is very helpful and nice. The area had everything local and convenient. I would definitely come back and recommend.

Family

8/10

Excellent

01 Jun 2026

Kaymen

Staff were extremely kind and we loved having a pool! The rooms were a bit outdated than the pictures showed. Free parking was a big plus and overall we enjoyed our stay.

Partner

8/10

Excellent

01 Jun 2026

Annette

The location is great it's my favorite hotel in PS! We had issues with the AC and there was beeping noise every 30 minutes.
I called but no one came to fix it. So it was two nights dealing with an AC not working properly and an unidentified noise.

Friends

2/10

Poor

31 May 2026

John

Power went out and horrible water pressure

Partner

4/10

Poor

31 May 2026

Joseph

The hotel was dirty and not well maintained. The staff was nice but not a comfortable stay. Will not be staying here again

Friends

10/10

Exceptional

31 May 2026

David

Fun place affordable great for your pool party goers.

Partner

10/10

Exceptional

30 May 2026

Destoni

Love this place

Friends

10/10

Exceptional

29 May 2026

sharon

Excellent hotel, with a great pool area. We were not there long(arrive in evening and left the next morning- mid morning), but really enjoyed the fun atmosphere.

Partner

2/10

Poor

27 May 2026

Samad

Very bas customer service! Doesn't worth it!

Family_with_children

8/10

Excellent

27 May 2026

THOMAS

Rooms need a facelift. My futon couch was broken. Also- a futon in the suit was an off piece of furniture. I’d stay here again. The restaurant was delicious. Staff was very friendly and accommodating.

Friends_and_family Friends

10/10

Exceptional

27 May 2026

Raphael

Awesome!!

Friends

10/10

Exceptional

27 May 2026

Leticia

Great vibes from the staff everyone was very accommodating and provides a great service. Food and drinks were amazing. Will definitely book again. We definitely had a great time

10/10

Exceptional

26 May 2026

Katherine

Great customer service

Self

10/10

Exceptional

26 May 2026

Stephanie

This hotel is always a good vibe! Definitely a party for a holiday weekend! The rooms are a bit pirates and ran down but they are clean. The staff is beyond friendly and go above and beyond! Pool staff is the best and so accommodating!

Friends

8/10

Excellent

26 May 2026

Emily

The hotel is the same as advertised. So if you are expecting what is pictured that is what you get. Hotel staff are nice. The pool is a vibe and the restaurant taco bar has great food. Comments for improvement - the purple carpet everywhere makes the hotel look really dirty. It’s just a hard color to keep clean. Suggest replacing with LVP or hardwood. The $35 daily resort fee is a little excessive - you don’t really get any amenities for that cost. With that said the ability to take bikes out is a nice feature, but they are the creepiest bikes and make you sign a waiver that if damaged you pay $550 (way more expensive than the cost of the bike). The location is great as well, and there is ample parking. The fridge in the room is a bonus and welcomed.

Family

6/10

Pleasant

26 May 2026

Juan

A lot of attention and focus (marketing and promotional) are given to the pool area and events. THIS is what seems to attract people to the space. They had great DJs and a good pool space, and the color/design of the hotel was a cute aesthetic…but the entire venue is severely understaffed. Wait times were a little extreme (long), the gym was filthy (hadn’t been cleaned or restocked in 3 days-the length of our stay), cabana value was not it (stained couches, ripped tents, digital equipment didn’t work at first and took awhile for maintenance to come fix)…and worst of all-the “high speed” internet was TERRIBLE. Probably won’t stay again, but likely attend an event at the location.

Family

6/10

Pleasant

26 May 2026

Chris

The place was ok.
It was a bit run down.
The king size bed turned out to be a queen.
The hot and cold spigot was reversed and it burned me.
Three of the five lights in the room didn’t work.
The bathtub stopper didn’t work.
The food was so so…nothing to write home about. Also worth mentioning is that they use plastics when you order room service…not sustainable or environmentally conscious.
The pool however was absolutely fantastic. Deep and saltwater. Excellent.

Self

10/10

Exceptional

26 May 2026

Kelly

Good place to relax and have some adult pool fun..

Partner

8/10

Excellent

26 May 2026

Max

Overall it was good