Name: Hotel M Mount Pocono
Address: 1244 Pocono Blvd, Mount Pocono, 18344, US

8/10

Excellent

16 Jul 2026

Jorge

Place is quiet and nice.
The carpet was wet by the window and a bad smell came from it.
No instructions on how to operate the hot tub. .

Partner

6/10

Pleasant

16 Jul 2026

Kyran

The place is stuck in the 80s and it has a really creepy back rooms and the shining vibe. It’s not the prettiest of hotel rooms my partner said he’d never seen so many shades of yellow in a room before lol. But for a night it was fine the beds are comfy and the air con and shower works.

Partner

10/10

Exceptional

13 Jul 2026

Cesar

Muy bueno excelente trabajo y muy limpio y cómodo

Friends

10/10

Exceptional

12 Jul 2026

Alfonso

The lock of the bathroom was broken late night. Couldn’t access it. So bad maintenance

Family_with_children

10/10

Exceptional

09 Jul 2026

Nicholas

Ice

Family_with_children

10/10

Exceptional

08 Jul 2026

Marisol

Great

Family_with_children

6/10

Pleasant

08 Jul 2026

Cynthia

When I booked this hotel, I made sure breakfast was included, but when I got there and asked about it, they told me it wasn’t, which was pretty disappointing.

The front desk staff were nice, but the hotel itself is very old and feels really run-down. It honestly looked almost abandoned because it was so empty. I even felt a little uncomfortable staying there.

The place really needs some updates. New curtains, fresh paint, new carpets, and just an overall renovation would make a huge difference. If you’re just looking for a cheap place to stay, it might be okay, but it would definitely be my last choice. Unfortunately, I wouldn’t stay here again.

Family_with_children

2/10

Poor

05 Jul 2026

Samir

Everything doesn’t work at the gym area , the pool too small and dirty , don’t spend yr money , the price too high for a place like this ,

Self

10/10

Exceptional

01 Jul 2026

Andrew

plenty of parking spaces. however, they need to fix a few pot holes. good lights. The staff is FABULOUS!! My son checked in late with his 5yo daughter and next day after the wedding Amish gave her a puppy stuff animal. The beds are comfy. we had the king rooms and Amish made sure we were next to each other. The pool looked great but we were there for a weekend weeding and didn't use it. Place is great for the price and store across the street and a fun restaurant bar 7 minute walk. We will stay again hopefully, for the baby shower. We stayed June 19th-21st 2026. the AC works good.

Family_with_children

6/10

Pleasant

29 Jun 2026

Harold

Looks a little old but suitable for a night or two room had microwave and mini fridge was a pool and gym no breakfast as advertised i would book it again

Partner

6/10

Pleasant

27 Jun 2026

Travis

Place sucked

8/10

Excellent

26 Jun 2026

Blanca

Lo pase muy bien me gustó porque se siente tranquilidad.y no se siente tanto alboroto los guest muy amable y respetuoso al igual el personal.lo que no me gustó es que no hay muchas cosas que ver ni donde ir cerca.pero una recomendación en las bañera tienen que ponerle más atención porque estaba tapada.pero de lo demás todo bien limpio gracias

Family_with_children

6/10

Pleasant

24 Jun 2026

Esperita

The housekeeper was great, she went above and beyond to make our stay nice. Front desk staff however was a different story, they were very unknowledgeable on the amenities that were promised during booking, very rude when called to ask questions. Then we had to call from our personal phone due to there not being a phone in our room to contact front desk. The Air conditioner in our room leaked all over the floor. Which caused the room to have a very mildew smell to it. The water that came from the bathroom shower had a very unpleasant smell that came from it, when we ran it. We had to turn the exhaust fan in the bathroom on to use the jacuzzi tub every time. The gym was not accessible to us. There was a sign that said for employees ONLY. The back door that our room was close to, the outside door didn’t lock period, and the second door didn’t close without pulling it closed. And both doors slammed on closing when people came and went. Without them things, Our stay was very peaceful and if those things were fixed we would consider staying again

Partner

2/10

Poor

22 Jun 2026

joseph

Nasty

4/10

Poor

21 Jun 2026

jeffrey

The fitness center had a sign that says employees only, there was no continental breakfast as advertised, not even coffee in the lobby. There was hair in our bed and also in our Jacuzzi. Staff entered our room with the DO NOT DISTURB sign hanging. Sink was almost completely detached from the counter.

Partner

2/10

Poor

20 Jun 2026

Crystal

My bathroom was still dirty

10/10

Exceptional

19 Jun 2026

Marcus

Everything went well

8/10

Excellent

19 Jun 2026

Pedro

Had a very nice stay with my son. Very clean and the towels were awesome!

Family_with_children

4/10

Poor

18 Jun 2026

Jennifer

Oh man. I have really been struggling with this review because the staff was very helpful and attentive. A/C &mini fridge have to be the best I've EVER had at a hotel! Bed was comfortable. I did leave 2 nights early after something happened next room over which had us up with ZERO sleep.They had to be smoking too as it reaked everytime they lit up as if it were in the room with us. There's no room phone so we had to leave our room and go up front several times as the night escalated. I almost just called the cops (that's how bad it was) at 2,3,&4am, but didn't want to cause a scene considering the next room over saw us &what we drove in with.The staff was amazing, I just did not feel safe. Our room key door latch was extremely loose & found we had to lift up & jiggle to even open our door. Felt as though the whole door latch would fall off or someone could easily break in. Additionally, the back, exterior 2 doors had difficulty closing unless you slammed it. Unfortunately, our room shared a wall with both exterior doors so we heard that for the 2 days&nights we stayed. It does appear renovations are ongoing in the lobby but ALL pics were terrible representations of this run down, frankenstined rm. w/ damaged furniture& frames, &overall very poor condition. The jacuzzi worked& was clean! The stopper was gross underneath.overall, there's 5diff. Kinds of tiles &so many carpet looks in just my 1 \"suite\"! Totally falling apart. pics&video was taken. NOT WORTH the money!

Friends_and_family Family

2/10

Poor

15 Jun 2026

Jorge

Nothing

8/10

Excellent

15 Jun 2026

scott

Clean place

Friends

8/10

Excellent

15 Jun 2026

Mary

Overall liked the hotel. Was strange you couldn’t contact front desk unless you walked to it, no phone in room. Also housekeeping never cleaned room and was told by front desk they were sorry, was a stressful day (Saturday), was same response on any question asked

Family_with_children

2/10

Poor

14 Jun 2026

Maria

Elevator didn’t work,spiders in pool, very run down hotel.

Partner

4/10

Poor

14 Jun 2026

Michel

Yes the room was old looking everything needs to be updated there was a towel left behind in the shower from the previous guest and the jacuzzi was not working properly I had to complain to the front desk about it

Partner

6/10

Pleasant

12 Jun 2026

KHUSRO PARWEZ

Not bad

Self

8/10

Excellent

22 May 2026

Afiwa

The people were nice and helpful

Family

2/10

Poor

17 May 2026

Deepali

The hotel room was extremely dirty with no cleanliness at all. Very disappointing experience. Nothing was maintained properly, and the room felt unhygienic.

Partner

10/10

Exceptional

13 May 2026

naquan l

Yes

6/10

Pleasant

03 May 2026

Eunice

There was parking but not so smooth. Food and restaurants are near.

Partner

8/10

Excellent

25 Apr 2026

Scott

Easy parking place needs updated

Partner

10/10

Exceptional

20 Apr 2026

Cristian

Excellent

10/10

Exceptional

19 Apr 2026

Helen

The check in was quick. The room was in the back of motel and very quiet. The bed was very comfortable and the shower pressure was very good.

Partner

2/10

Poor

13 Apr 2026

Melanie

The smell in the hotel was terrible, the pool was not in service and they didn't tell us before we arrived. They give you a 15 minute window to tell them you don't want to stay and did NOT tell us the pool wasn't open. They sent us to a room that was at the other end of the building so we went over our 15 minutes and after 30 minutes demanded a refund. They would not let us talk to a manager and would only refund us one day stay. They also took 100.00 when we checked in for what I don't remember and we had to fight to get it back. We were told we would get it back at the end of our stay. I said we paid in advance and not sure why they needed the 100.00 security because that was not told to us in the listing either. Person on front desk, wanted us to just enjoy the in room jacuzzi, but that wasn't working right either. The jets did not spray right and all of them just trickled into the tub. This place is a SCAM. DO NOT under any circumstance stay here. We were the only ones there that day and I get why, and I also get why they stole our night stay money.

Partner

8/10

Excellent

07 Apr 2026

Doug

I dont know i just slept there and left in the morning

4/10

Poor

06 Apr 2026

Ryan

This place looks real nice online, but don't be mistaken! When i showed up the jacuzzi suite that i had already paid for, which is the reason i went to this hotel, was not available! The guy offered me a different room, with a jetted tub, instead for the same price! Not to mention the jetted tub was in between the bathroom and the bedroom area. Meaning there's no wall in between the bathroom and bedroom. Just a sliding glass shower door and a shower curtain. The floors look like they havent been vacuumed this year yet. Theres literally no amenities. No continental breakfast, no gym, no pool, i'm surprised the room had a tv and a fridge in it. I was very disappointed at my stay here at Hotel M Mt Pocono! It could be a real nice place. But whoever the owner is doesnt know what he's doing apparently! I'd give it maybe 1 star, only because you can tell that it used to be a nice place.

Partner

10/10

Exceptional

24 Mar 2026

Dustin

The hotel itself is pretty solid, especially for the price, it looks like they’re slowly fixing everything up as the pool and some machines are out of order, but the staff is always busy. Would definitely book again, just keep in mind the rooms are old but they’re still great and comfy to relax and have fun.

Partner

4/10

Poor

23 Mar 2026

Patricia

Condition of hotel is poor. One elevator not working. Pool bolted shut which was disappointing. Told by staff that “machines not working”. Fitness center - treadmills not working. One of other machines also broken. Ice machine where sign is not working with no other signage if you figure out to go further down hall you find one. Sidewalks at side door are all broken up. Hazard for my mom with mobility concerns. Pillows are horribly flat. Black mold in shower. Garbage outside side door just lying there the whole time. Garbage includes empty sex toy box. Couch just sitting in back parking lot. Fire alarm went off both nights around same time.

10/10

Exceptional

18 Mar 2026

Melissa

Nice time

8/10

Excellent

18 Mar 2026

Min

-

2/10

Poor

11 Mar 2026

Divine

I did not check in they denied me the room and I didn’t get my refund

Self

2/10

Poor

20 Feb 2026

Sandra

The room was dirty, and the curtains were not dark. I didn't have any rest. and the Jacuzzi was not included.

Partner

8/10

Excellent

16 Feb 2026

Shane

Clean room and close to everything

Partner

2/10

Poor

08 Feb 2026

Douglas

Room was not acceptable and jacuzzi tub didn't work! The place is run down and not worth the amount of money to stay there

Leisure Partner

6/10

Pleasant

29 Jan 2026

Melissa

The room was dirty and needed maintenance.

Partner

8/10

Excellent

26 Jan 2026

Luis

The room was clean, easy check in and out, nothing else to add, just that they should be more attentive to parking when it snows, and provide clearer instructions on how to get to the rooms.

Leisure Partner

10/10

Exceptional

26 Jan 2026

Caroline

Great

10/10

Exceptional

20 Jan 2026

jasmine

Clean inexpensive good sized rooms pleasant staff parking Is great centric to everything

Partner

4/10

Poor

20 Jan 2026

fletcher

Staff was rude and all of the amenities ie pool were closed. Rooms were ok but everything else looked run down

8/10

Excellent

19 Jan 2026

Joyce

One night stay was clean and comfortable no issues

Leisure Family

6/10

Pleasant

18 Jan 2026

Georgia

The property needs updating. Weird smell in the hallways. Smelled like garbage.

Leisure Family

2/10

Poor

13 Jan 2026

Jessica

The room was nasty and the whole hotel smelled funny. Also the guy that checked us in way very rude. I even tried to ask him questions regarding our reservation and he wouldn't answer them. They also completely messed up my reservation. We booked two rooms together and they weren't at all close to each other. The pool was also freezing and my two kids couldnt swim at all. NEVER AGAIN!

Leisure Family_with_children

8/10

Excellent

13 Jan 2026

Donald

Room was clean. The staff was friendly and tended to the room daily. Stay was in the winter. Though, the room was temperature controlled there was a draft coming from and around the heating/air conditioner unit. Also, the hallway was not heated. There was a draft coming from under the door into the room. The decor throughout the Hotel is outdated. The heated pool was closed.

Leisure Self

6/10

Pleasant

12 Jan 2026

Natasha

Needs some modernization.

Business Partner

10/10

Exceptional

10 Jan 2026

Maryellen

The staff was excellent and the room was very clean. We had a great stay

2/10

Poor

10 Jan 2026

Stephanie

This hotel is horrible. Very dirty. Sheets and pillows stink. Toilet was extremely rusty on the floor by it. The jacuzzi didnt work well.the jets didnt work and water leaked out of the top eberywhere. The remote had no back to it batteries would keep falling out. The hotel in a whole was dirty and stunk so bad the pool wasnt open. The hotel paint is chipping and the lobby was so dirty. The vending machine took our card but didnt guve us sodas. We were looking for other places to stay but we didnt want to eat the 160 some dollars but we will never be back again.

Leisure Family

10/10

Exceptional

05 Jan 2026

Pratik

The room was beautiful with lot of amenities and special thanks to Mr Avnesh to take care of us .

Business_and_leisure Partner

8/10

Excellent

03 Jan 2026

Diane

Yes

Partner

10/10

Exceptional

01 Jan 2026

Ruth

Nice hotel and enjoyed the snack basket. Eating places within walking distance

10/10

Exceptional

31 Dec 2025

Yazmine

Really great place to stay with family.

Family_with_children

10/10

Exceptional

16 Dec 2025

Mariano

Great place

6/10

Pleasant

05 Dec 2025

Eileen

All was good except the room has a bit of an odor when you first walk in besides that everything was clean it’s a good place for a night or 2 max not a long stay

Leisure Family

10/10

Exceptional

04 Dec 2025

Amanda

Easy parking, nice clean rooms

Self

8/10

Excellent

30 Nov 2025

JAMES

good clean room good price

Friends

10/10

Exceptional

30 Nov 2025

Veronica

My hotel stay was great. The troom was clean and the personnel was courteous!

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Richard

clean room easy check in and check out, friendly staff all around, reasonable rate-

Friends_and_family Family

8/10

Excellent

16 Nov 2025

PAULINE

Clean room staff was very helpful

Partner

8/10

Excellent

09 Nov 2025

Gina

There was no one at the front desk when i walked in which was a bit creepy. I had to call for someone. The room was freezing. It would b great if there were two nite stands

2/10

Poor

02 Nov 2025

sabrina

We had a jacuzzi suite and the room was disgusting, the heater broken and panel of it off and our jacuzzi was dirty, and we asked for cleaning supplies to clean it out our self along with the bathroom and they asked me if I could wait till the morning, ofcourse I can’t wait to use something the next day after I pay for it. So they decide to switch me rooms and that room tile floors were cracked by the jacuzzi, the knob on it came falling off, the cleaning person that cleaned our room put a dirty towel we had set aside for dirty and they hung it back up on our towel rack, it had a hair on it because we put it on the floor. The light strips were coming off the wall and the shower head only had water coming out on one side and we couldn’t switch the control on it. And they key cards had to keep getting reactivated because they stopped working multiple times. I was not compensated at all for this stay and they were not helpful at all. It was like I was bothering them. And glass bottle pieces right outside the entry way for kids to get hurt. I wouldn’t even give this place a one star

Leisure Partner

6/10

Pleasant

02 Nov 2025

kevin

Parking was fine. Entry was secure. Room was clean.

Business Partner

10/10

Exceptional

24 Oct 2025

Derrick

Pretty noce

Leisure

10/10

Exceptional

19 Oct 2025

Natalie

Everything was great it was perfect for what I needed

10/10

Exceptional

18 Oct 2025

Sharon

It was safe and secured

Business_and_leisure Partner

10/10

Exceptional

16 Oct 2025

Domingo

Nice place

Partner

8/10

Excellent

16 Oct 2025

DENNIS

Hotel desperately needs an upgrade. More on the outside than in. I was surprised there was no continental breakfast.
Other M hotels do.

Leisure Partner

2/10

Poor

15 Oct 2025

Carlton Avery

Our room door had to be shoulder pushed open and closed. Tried to explain it to the front desk person, but he didn’t care. The lock didn’t work properly. Wash clothes left in the bathroom were all used. We paid extra for a late checkout, but they forgot and tried to enter the room twice as we were getting dressed. Trash hotel. Don’t waste your time and find somewhere else. TRUST ME!

Leisure Partner

2/10

Poor

13 Oct 2025

Lena

This property presented itself as a motel. I left a very expensive item behind and was told that they would not mail it to me - it was a loss. I will never stay there again..

Leisure Partner

6/10

Pleasant

13 Oct 2025

Veronica

The hotel needs some updating. The room we reserved said two queen size beds and when we arrived to the room they were full size beds and a bit small for two people to sleep in comfortably. The toilet and the shower tub drains weren’t draining well and the sink was cracked and painted. The furniture and microwave was very old was old and the tv stands doors did not close properly. The staff was very nice and the room was clean.

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Igor

Parking near the hotel, clean room , good service ,staff was very helpfull

Friends_and_family Family

10/10

Exceptional

09 Oct 2025

Suzanne

This was a very nice place to stay for the two nights we were in the Pocono Mountains. Large, comfortable bed with nice linens and clean bathroom.
No breakfast offered but for the money a very nice stay otherwise.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Angel

The room was great

Leisure

8/10

Excellent

04 Oct 2025

Connie

Not much of anything. Inexpensive. Clean room, but could have been cleaner. Needs upgrades Staff was good. Hallways had a weird food smell.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Dana

Friendly staff and they let me check in early. Very nice room near the elevator and where I Could see my car from the window.

Self

10/10

Exceptional

30 Sep 2025

Naffie

Very good

Leisure Partner

8/10

Excellent

24 Sep 2025

Vaneeta

I wish the pool water was warm and the machines worked in the gym.

Business

6/10

Pleasant

21 Sep 2025

Cheryl

Not great but okay for one night

This hotel is showing its age. Online photos do not depict current state. It is close to a diner and fast food places.

10/10

Exceptional

17 Sep 2025

Ethan

Looking for a decent no-frills hotel? This is the spot! Came down here last month for a day-cation and it was the perfect place to crash for the night. Man at the front desk was very friendly and the room was pretty clean. I’ll definitely stay again, considering that Mount Airy Casino is very close!

Leisure

6/10

Pleasant

17 Sep 2025

Emeri

Staff were friendly and helpful. The parking lot was difficult to reach, and very poor once found. Potholes and uneven roads throughout. The inside is decent, about a 5.5/10

Business Self

10/10

Exceptional

15 Sep 2025

Dennis

Pocono Outing

Clean room. Helpful staff.

Business

4/10

Poor

15 Sep 2025

Ben

I booked the motel room to avoid a long drive home for my girlfriend and I, to get a good night's sleep after a special event trip and a long week. Checked in fine before the event, and came back to our room after the event and was surprised to see that the blinds to a 1st Floor room had see-through blinds... I know they were see-through, because we saw a couple inside their room through the blinds, as we parked & walked past their room. Very uncomfortable, especially with 24/7 lights outside making it easier to see through inside.

Speaking of uncomfortable, our bed was nothing short and put us in worse shape than when we got there. My girlfriend, after hours of struggling to sleep on the mattress, discovered that the rug on the floor was a comfier solution... and stayed there until she sat up against the bed to continue sleeping. I myself, woke up several times to adjust my sleeping position, and couldn't wait to be back home in a real bed.

Nothing against the staff, but the room itself was miserable. Felt like a waste of money, for something meant to be comforting.

Leisure Partner

4/10

Poor

12 Sep 2025

Taisha

Negative

Please. Don’t spend your money. The pictures that you see is not what it is. The only one good thing about the room was the water pressure in the shower.

Friends_and_family Family

10/10

Exceptional

12 Sep 2025

Marie

Very friendly staff and clean rooms.

Leisure Friends

8/10

Excellent

08 Sep 2025

Verified traveler

Hotel stay

Staff were friendly. Pool wasn’t heated so it was really cold for an indoor pool. The room was clean with a fluffy bed. It had lots of pillows. Interesting art directly above the bed.Hotel looks a bit run down but it’s functional.

Friends_and_family Family

4/10

Poor

06 Sep 2025

Diane

Gym equipment doesn’t work, so if you’re looking to workout stay somewhere else. There’s one pool that looked ok but the smell of chlorine was enough to choke you. Breakfast is advertised but when you get there they’ll tell you that they don’t serve breakfast (disappointing). Rooms are relatively clean, and the staff seem nice. Overall 2/10 but conveniently located central to many different good places to eat and a Walmart that’s about 10 min away.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Josue

It was a ok stay. Nothing fancy but worth the stay

Leisure Family

2/10

Poor

01 Sep 2025

Verified traveler

Carpet is wet we are very upset

4/10

Poor

29 Aug 2025

Luca

I went and had a fun time in the mountains but the place smelled like an Indian kitchen. It stunk like curry and the furniture was run down and miss matched. Nothing belonged together for example there would be a very old mirror with a gold frame and polka dots, then the back drop for the tv was glossy red😂😂the ac in the room was also from the 90s and woke me up every time it turned on at night. I contacted Expedia and they said that the hotel property won’t do anything about it and won’t give me any sort of reimbursement. I didn’t even ask for the money back I mean 20% of on your next stay would be been better then being turned down and now having me write this review. But what I do have to say is that Expedia then tried to make it better and gave me some credits. Overall it just wasn’t worth the price

Leisure Partner

10/10

Exceptional

27 Aug 2025

George

rooms were ok.

2/10

Poor

23 Aug 2025

Harold

Dirty

2/10

Poor

23 Aug 2025

Eon

The places are mostly dirty ans unkept. Breakfast when they serve it is ridiculous or none. One instant i smelled garbage in the hallway.

Business

2/10

Poor

21 Aug 2025

Riffat

I never seen a hotel have that much broken furniture, dirty, stinky as this one. Even the pool was super dirty. There were dead bugs under water, dirt, hair. Fridge and microwave were dirty. The cabinet door was broken. Curtains don’t close properly. Bad bad bad experience.

Leisure Family