Name: Chateau Resort & Conference Center
Address: 475 Camelback Road, Tannersville, 18372, US

6/10

Pleasant

26 Jul 2026

Zef

I like because it's close to everything but for rude stuff

8/10

Excellent

26 Jul 2026

Edwardo

Been here many times. Its usually our go to. Overall a good place.

6/10

Pleasant

24 Jul 2026

Trisha

The place was in a great location, nice staff, seemed clean.

The property and its amenities were dated and not well maintained: trash scattered throughout the outside entrance, landscaping and lobby/entrance decor not kept up, bathroom and room furnishings were outdated. Although the shower provided sufficient hot water, the faucet leaked the whole time the shower head was on. The outdoor pool and patio area were functional, but needed some attention with curb appeal. This is the same for the indoor pool and game room. Only one ice machine was available for the property- only located on the fourth floor. Not quite “resort” amenities.

This place is fine for an inexpensive stay in the area, but I would hardly consider it a resort as it is named. Overall, it is fine if you’re not looking for a resort-style stay, but simply a place to stay for a short time and explore the surrounding area.

4/10

Poor

23 Jul 2026

cheryl

We were told we couldn’t drink the water because it might make us sick. There was no complementary bottled water. The sofa sleeper was hard and I could feel the springs. It was covered only with a flat sheet and no blanket to be found. I did find a coverlet in the closet. Housekeeping never came. We spent two nights there, but I expected at least clean towels for the second day.

2/10

Poor

20 Jul 2026

Wendy

The hotel is in need of many basic repairs.

6/10

Pleasant

17 Jul 2026

Mayara

.

10/10

Exceptional

17 Jul 2026

Anthony

Great place to stay

Partner

10/10

Exceptional

17 Jul 2026

Angela

2nd time staying here. No complaints. Staff very nice, outdoor pool excellent and room clean and comfy

Friends

6/10

Pleasant

14 Jul 2026

Suzi

Its fine but really needs renovation, was so disappointing about the gym, no machine is working 😕 😢, the staff at the restaurant especially at dinner amazing thank you Debrah for the lovely cocktails and i forgot the other lady\"s name, food is really good 👌, i stayed for 5 nights with my kids

Family_with_children

8/10

Excellent

13 Jul 2026

Mark

The property is kinda old but it was comfortable and the front desk was very friendly . However we had a balcony and the sliding door did not lock also the chain on the main door was broken. Did not really feel secure in our room. We only stayed the night so we weren't really that worried. Sometime in the early evening our water stopped working for a bit. All in all for the price and amount of time we were there it wasn't bad.

Family

2/10

Poor

13 Jul 2026

Yosmari

Pague 250 dolores por una noche y Están horrible que cuando me desperté en la mañana nisiquiera tenía agua en la habitación para lavarme los dientes !!! Las sábanas olían horrible a sudor y la piscina bajo techo tenía lama verde , la comida es malísima y los tragos terribles no lo recomiendo si no quieres perder tu dinero.

I paid 250 pains for one night and they are horrible that when I woke up in the morning I didn't even have water in the room to brush my teeth !!! The sheets smelled horrible of sweat and the indoor pool had green mud, the food is terrible and the brought terrible I don't recommend it if you don't want to waste your money.

Partner

2/10

Poor

13 Jul 2026

Jodie

Hotel from Hell
Filthy, full of mold, want to take a shower or simply wash your hands good luck, either scalding hot water, no water or brown water.
Our window drapes were falling off the drapery rod, hotel was using shower curtain hooks to hold it up, mattress had a huge divot down entire side you sleep on - apparently an elephant laid there and springs never recovered. Absolutely the worst experience I've ever had. Location is beautiful such a shame. Even the staff were not surprised we left after only one night.( our plan was to be there 3 nights), they even stated
\"management is very aware of the deficiencies and they refuse to correct any of them.

Family

4/10

Poor

13 Jul 2026

Alvaro

Hotel needs a total management upgrade to run it. It has a lot of potential it but the maintenance is very poor. We lost water since 8:00am in our room and in the entire hotel. Luckily it was our check out day otherwise that would’ve been a nightmare.

Family_with_children

2/10

Poor

13 Jul 2026

Raymond

No working water during our stay. Couldn’t flush toilets or shower. Room began to smell from feces unable to be flushed. We had to check-in to a different hotel.

Family_with_children

2/10

Poor

12 Jul 2026

Brittany

We had no running water Saturday night into Sunday. We couldn’t shower, wash our hands, flush the toilet or brush our teeth. Luckily we had brought bottles of water in to brush and wash our hands. Staff denied that the water wasn’t working even though multiple people said their room had no water.

Family_with_children

6/10

Pleasant

12 Jul 2026

Paul

If you’re looking for a budget place to stay. This is the one you might want to consider, But honestly if you have kids you might want to reconsider the rooms are not well maintained. Toilets are leaking, AC works sometimes it’s a hit or miss. Overall, my experience here 7/10

Family_with_children

2/10

Poor

12 Jul 2026

Mollie

The worst hotel I have ever stayed at. Rooms were damp, friends complained of finding mold. Water was turned off multiple times during our stay, Only able to use 1 outlet in our room, as the rest were too loose (and there weren't enough to begin with). Toilet and shower were permanently stained. Only one barely functioning elevator.

Friends

2/10

Poor

12 Jul 2026

Shannon

No running water

Family_with_children

2/10

Poor

12 Jul 2026

Lorianne

I paid a lot of money for a king suite. Which was not a suite at all it was dirty outdated the tv was from 30 years ago with four channles that barley work my Mt view was a joke the balcony door didn’t even open it was broken and off the tracks the remote had electrical tape on the back and no batteries the staff was clueless the room had mold so bad especially in the bathroom and carpet the sheets were dirty I was afraid to pull the rest of the sheets back it smelled and it was horrible. I thought it looked like a beautiful place from a distance when in reality their prices are crazy for a run down hotel that’s piggybacking off of camel back. They should be ashamed to charge ppl that much money for such a run down outdated small king suit. DO NOT BOOK THIS HOTEL

Partner

6/10

Pleasant

12 Jul 2026

Luz

I really love the location and the amenities and I would love to see this place renovated . Chairs ,rugs are very outdated and the indoor pool and gym area needs more maintenance. This hotel has so much potential if the place get all the renovations that are needed it could be one of the nest hotel in the area

Family_with_children

8/10

Excellent

11 Jul 2026

Lynnette

We loved everything

10/10

Exceptional

09 Jul 2026

marcos

I like the pool

Family_with_children

6/10

Pleasant

09 Jul 2026

Jennifer

We stayed in a pet friendly room. And I understand pet rooms aren't as nice as ones that without pets... but this was gross. It smelled horrible. Like musty wet dog. The paint was peeling in the bathroom with yellow liquid around the peeled areas. The outside area has a ton of dog poop that isn't cleaned up. I would never stay here again nor would I recommend it to anyone else.

Family_with_children

10/10

Exceptional

08 Jul 2026

Jorge

Outdoor pool

Family_with_children

10/10

Exceptional

08 Jul 2026

Sandra

We stayed here due to a family gathering nearby. Property and staff we’re fine and suited our needs.

Family

2/10

Poor

07 Jul 2026

Chi

The air conditioner is very old and does not cool the room enough, so it has been uncomfortable to stay here. In addition, the bed is too soft, which has caused my lower back hurt. I have not been able to sleep well during my vacation.

Family

8/10

Excellent

06 Jul 2026

Elaine

The pool was nice put needs more lounge chairs by outdoor pool. Had no towels available for pool. Was nice for a couple of days. Room stayed in was nice but needs updating.

Partner

6/10

Pleasant

06 Jul 2026

Victor

The property is little run down.

Family_with_children

4/10

Poor

06 Jul 2026

Jim

Location was fine
Hotel is very rundown.
Needs a complete renovation

Partner

8/10

Excellent

06 Jul 2026

Katrina

We had a good time here! The staff and other guests were very friendly! The restaurant/bar is great,food,great views of the outside. loved our suite with the loft bed and pull out sofa bed in the common area of the suite. Camelback mountain outdoor amusements are physically a one minute drive from the resort parking lot to theirs. Camelback and Kalahari resorts with indoor amusements adult swim up bars are literally a 5 minute drive from the resort as well. Some restaurants, distellary, premiums outlets with a dunkin and taproom also 5 minutes away with other stores and restaurants in the surrounding area. Only mishap is only one elevator working,we were ok to take the stairs down to the basement level where you access the gameroom, indoor pool, gym, and outdoor pool. deck areas.The resort rooms are a little dated some furniture,beds comfy very clean resort. Someone always cleaning. If you bring a dog please note you will only be provided a 1st floor room we overheard. I dont think there are loft suites on the 1st floor. Family friendly, couple friendly, single. My only suggestions is updating the property. Lobby is updated. We booked our return stay for labor day! Thank you to all the staff for a great stay! See you soon!

Family_with_children

10/10

Exceptional

05 Jul 2026

Igor

The hotel is good, but it needs renovation.

Family

10/10

Exceptional

05 Jul 2026

Dathisty

Everything

6/10

Pleasant

04 Jul 2026

Megan

This place had charm despite not looking like it’s been updated since the 80s. Nice views of the mountain and appreciate there is a restaurant and bar on site.

Family_with_children

10/10

Exceptional

01 Jul 2026

carlos

My stay was good The pool was excellent played a few games In The arcade. Had breakfast in the hotel restaurant which was good. Not really feeling their version of a western omelette But everything else was good. Some staff members need to learn how to talk to people. But if you can over look that little matter. Then you’ll be ok. I would stay again. Me and my family had so much fun.

Friends_and_family Family

4/10

Poor

29 Jun 2026

April

Hotel is old dirty and is in a desperate need of a renovation. I would never stay here again.

Friends_and_family Friends

8/10

Excellent

27 Jun 2026

Andrea

We had a room with a balcony and so it made our stay so much nicer. The views were so nice and our room was clean and nice.
I would definitely stay there again, but on balcony side only.

Friends

10/10

Exceptional

26 Jun 2026

Don

This is my second time booking. It was great. Safe. Nice parking. Pool was fun. Reasonable price.

2/10

Poor

25 Jun 2026

Stefanie

Unfortunately, my experience was very disappointing. The room was, honestly, disgusting. I didn’t even want to stay the night. When I arrived, there was feces on the lid of the toilet seat. I immediately informed the front desk, and they were very kind and said they would send someone up to clean it. When I returned to the room, it smelled cleaner, but when I checked the toilet seat, there was still some left behind.

The hotel itself felt very run down. There was tape on the wall that appeared to have what looked like blood on it, which was very concerning. The pool and gym areas were actually nice, and the bar and dining area had a beautiful view of the mountains, although the space itself felt outdated.

Overall, the hotel had a poor and uncomfortable feel. The biggest positive was that the staff were friendly and seemed to genuinely want to help, but the condition and cleanliness of the room made my stay very unpleasant.

Self

4/10

Poor

23 Jun 2026

Ryan

Restaurant was smelly and dingy. Rooms are ok but outdated. Staff was terrible except the nice lady who worked nights. Wouldn’t go again.

Family

8/10

Excellent

23 Jun 2026

Bonnie

I stayed here the weekend of the NASCAR races. It’s nice and big. We had to move our room for an air-conditioning issue and it was no problem. We ate at the hotel and had a delicious meal. The outdoor pool was being cleaned and the indoor pool I guess was being cleaned because it was full of soapy stuff so that didn’t work out, but I would stay here again. Everything was nice and clean and the staff were very helpful.

Family

8/10

Excellent

22 Jun 2026

Kelly

Perfect location for the weekend. Hotel is a little dated, but clean and staff was incredibly nice. Kids liked the indoor pool since it was a little cooler out. Will stay again!

Friends_and_family Family

4/10

Poor

22 Jun 2026

William

I rarely write a negative review, but this “resort” was way below expectations. We did not see anything that would warrant all the glowing reviews. The building was extremely worn and out of date. Walls were peeling, carpeting worn out , furniture was chipped, the cable tv was from decades ago- limited channels and no HD, the amenities were scarce.
Positives were the bed and the shower was excellent.

Partner

10/10

Exceptional

22 Jun 2026

Tracy

Great place

2/10

Poor

21 Jun 2026

Laura

The room was absolutely disgusting. There was mold all over the bathroom.
None of the elevator buttons had marking on them.
The gym equipment was not functional.
I will say the outdoor pool area was lovely. But it was too cold for us to use it during our stay.
Also there was no breakfast offered even though that’s a perk mentioned on the website.

Family_with_children

8/10

Excellent

21 Jun 2026

Mayra

I actually loved the lay out of the room was definitely unique. The staff were great and the bar staff were excellent with their services. I definitely will be back.

6/10

Pleasant

20 Jun 2026

Rachel

The staff was good. The entrance and outdoor pool was very nice. The room was outdated. Tub was worn out. TV wasn’t working. Room smelled musty. Holes in the wall. Closet door was broken. Breakfast was substandard. Indoor pool area needs a major upgrade. Jacuzzi was sealed closed. Overall, less than what I expected.

Friends_and_family Friends

8/10

Excellent

20 Jun 2026

Rosa Parada

We stayed here for a weekend. Place was lovely. The pond was so serene and you could see fish swim. Ducks. The pool was nice. I preferred the indoor heated pool. The room had a kiureg coffee maker which is fantastic. However it lacked a microwave. The on-site restaurant was very expensive. Staff was super nice and helpful. Elevators were not great. And only 1 ice machine for the whole place. Overall I give a 4/5 🌟 because i was mostly pleased with the stay.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Elizabeth

E really enjoyed a little get away

Partner

10/10

Exceptional

19 Jun 2026

Gaetano

Gym wa missing weights but goid

Family

8/10

Excellent

18 Jun 2026

MEHDI

our stay was wonderful, especially the balcony facing the pond and the view was dreamy.
one thing I would pay attention to and fix is the smell at the entrance where the guest enter and the first impression is not so good, it smell like dirty rug or mildew, maybe caused by the infloor rug installed. other than that it was all good.

Friends_and_family Family

4/10

Poor

18 Jun 2026

Sudhir

Worn down like 2*
Like a motel

10/10

Exceptional

17 Jun 2026

Ariane

10/10 love to stay here on race weekend

Partner

8/10

Excellent

16 Jun 2026

Pedro

The place was very clean and quiet. Great stay

Family_with_children

4/10

Poor

16 Jun 2026

Lawrence

The property was not well maintained. The running water was rusty, the stairwells were dirty, the restaurant was understaffed and overworked. Next time I'll look for more up to date accommodations.

Partner

2/10

Poor

16 Jun 2026

nishith

Definately not recommend this property !
Totally worn down and not maintained !

I would give it 1 or 2 star !
Its not a resort , its just a 2 star motel !

* Only 1 elevator working
* Outdoor pool not working
* Carpet / Furniture worn out
* No hot water after certain time , Toilet making noise !
* Only 1 ice machine working out of 4 floors
* The Room halways are stinking with Smoke and other odors , not maintained
* The outdoor patios and furniture are worn out
* Older style lamps (Like motel) in the room

Family

10/10

Exceptional

16 Jun 2026

Debra

Beautiful and quiet setting is what we like most about our stays at Chateau Inn. Especially loved that the mountain view rooms have balconies where you can sit and enjoy the pond/wildlife. Nice indoor & outdoor pool, fitness area and the convenience of having a restaurant. There are nearby dining/shopping choices as well.

Partner

6/10

Pleasant

15 Jun 2026

Kimberly

Very outdated. Could use some serious updating. When we turned the water on, it ran brown for several minutes. Carpet was threadbare in some places. Wallpaper was coming off the corner of the wall. Balcony was rusted. TV had no working channels. Dinner at the restaurant was decent. Breakfast was abysmal. Breakfast is not included and was 15 dollars per person. While there was a wide variety of options on the buffet, it tasted awful. Housekeeping did come and refresh the towels and empty the trash but did not remake the beds and left our trash can outside in front of our door. For 175 a night, I was expecting more than what we got. We didn't use the amenities but the outside pool looked beautiful. The view from the room was also very nice. Met our needs for the 2 nights we were there but we definitely wouldn't stay here again.

Partner

10/10

Exceptional

15 Jun 2026

Lori

Rooms need to be updated. Otherwise it’s a nice hotel and great location.

Partner

10/10

Exceptional

14 Jun 2026

Carrie

Very nice , but out dated

Partner

10/10

Exceptional

14 Jun 2026

Jan

Nice place to stay

Friends

8/10

Excellent

10 Jun 2026

lena

It was nice and very helpful no complimentary breakfast but over all it was nice

Friends

2/10

Poor

07 Jun 2026

Michael

Parking lot was dirty. Rooms were really dirty very outdated hotel every time I get in the elevator smelled like weed! Air conditioner would not keep the room cold. Not a place I would carry my family back too till they do major renovations.

6/10

Pleasant

07 Jun 2026

christina

outdoor pool was not filled and unable to be used which that’s what we planned to do during the day. had to switch rooms on first night due to no ac. then got double charged somehow for my stay. the woman while checking in was friendly & helpful but not so much the male- when we switched rooms gave us cards that didn’t even work to new room.

Partner

10/10

Exceptional

07 Jun 2026

Lestres

Outdoor pool wasn't completed. Therefore was unable to utilize. Breakfast food was not good. Raw potatoes, slow service for simple breakfast order.

Friends_and_family Family

6/10

Pleasant

06 Jun 2026

Yamil

Amazing staff. Bed sheets were neat, clean and comfortable. Hotel smells musty very outdated can't use pool in or out. Game room takes coins. Not to mention spider webs.

Family

6/10

Pleasant

06 Jun 2026

Christopher

Place is great for the price. Do not expect much. I would stay again if needed. Saved me over $400 compared to staying at Kalahari

Family_with_children

2/10

Poor

06 Jun 2026

latoyna

I didn't go here

8/10

Excellent

04 Jun 2026

Euclid

The place needs a make over, but for the price you can't complain. Dresser was broken, shower pressure awful, 1 ice machine,

8/10

Excellent

02 Jun 2026

Mildred

The staff was absolutely fantastic.But the cleaning of the room failed.Out of the 4 days we stayed the room was supposedly clean 2 times,and all they did was pick up the trash and change the towels and do the beds.The bed sheets were never changed.I know this because one had a stain and it was never changed.Also the whole place needs a lot of upgrades.

Friends

6/10

Pleasant

01 Jun 2026

James

The place was old but nice

Friends_and_family Family

8/10

Excellent

31 May 2026

Marzia

It was good overall!

10/10

Exceptional

30 May 2026

Lindsey

Room was good, view was amazing; we opened the shades when we got in to check out the balcony and there were three deer right under us (literally made my entire trip). Food was great. Breakfast buffet was as expected. Breakfast off the menu; the best omelet I have ever had and french toast was so good! Staff (especially the lady working the restaurant every single day we were there) was amazing! We wanted to use the dry sauna but was having some issues with it (could of been us). We did think there was a hot tub but there is not. But other than that we really enjoyed our stay! Definitely coming back!

Partner

6/10

Pleasant

29 May 2026

Hilary

The 70’s wants this hotel back. It was very clean and the staff welcoming. Beyond that, everything was run down and not open. It was a disappointing experience and would not stay again.

10/10

Exceptional

29 May 2026

Tamera

.

8/10

Excellent

27 May 2026

Amit

Breakfast was good

Family_with_children

6/10

Pleasant

25 May 2026

Michael

Place needs some up dating

Friends_and_family Family

6/10

Pleasant

25 May 2026

Vullnet

Breakfasts was ok the should improve it for more option,room was ok.

Family

2/10

Poor

24 May 2026

Andrea

The room was horrible. The bathroom toilet has a horrible stain which was disgusting. The carpets were all patches of different patterns for $160. I want my damn money back. This was simply disgusting. The receptionist was extremely nice nice however this hotel has a lot of potential if it was upgraded because it’s in a beautiful area nice property not so well maintained ample parking.

Friends_and_family Family

6/10

Pleasant

18 May 2026

Lasantha

Need to improve

10/10

Exceptional

18 May 2026

Mehul

Nice Mountain View from the balcony
Love it

Family_with_children

10/10

Exceptional

15 May 2026

Jose

Amazing place to stay especially in warmer weather and for skiing. Stag was super supportive and friendly. A must to be with when having the family trip.

Family_with_children

6/10

Pleasant

15 May 2026

Blanca m

I ❤️ love this hotel very affordable close to camelback

Friends

10/10

Exceptional

11 May 2026

Ethan

Tranquility

10/10

Exceptional

11 May 2026

Carlos

Place was decent for the price. Staff was supper friendly and accommodating. The lady at the bar was very pleasant and nice.

4/10

Poor

09 May 2026

Paul

The room smelled like chemical fumigation had just happened in the room, the door DID NOT LOCK, and was never fixed despite staff being asked to. The shower DID NOT DRAIN at all and shower rod was hanging out of the wall. There was an open, rusted access panel that opened to a dusty space in the wall with pipes. Manager was supposed to call us to follow up but never did. Do not recommend

Family_with_children

8/10

Excellent

08 May 2026

Blanca m

I love ❤️ this place is so affordable nice pool beutiful view to mountains ⛰️

Pet

8/10

Excellent

06 May 2026

Ann, Ronnie

The mountain view was really nice nothing in the game room work properly our little girl was disappointed. The restaurant staff was great,but the indoor pool wasn't ready the day we arrived but good the next day. Parking was no problem, lots to in the area.

10/10

Exceptional

06 May 2026

Terry

Plenty of parking space and Handy cap.

8/10

Excellent

05 May 2026

Elizabeth

place was decent: location excellent: very clean

Partner

10/10

Exceptional

03 May 2026

Cathy

The room was very clean and comfortable. The staff was friendly and helpful. Plenty of parking. We did not visit the bar or restaurant. I would stay again.

Partner

4/10

Poor

29 Apr 2026

Roger

Place needs to be updated rooms, furniture, Electronics and utilities . It is in a good location.

Family_with_children

2/10

Poor

29 Apr 2026

Anna

I came to room and noticed bathroom had not been properly cleaned. Specifically, the toilet seat which appeared to have poop stains. I was leaving for an excursion and kindly asked front desk to clean the bathroom once again. Upon returning that evening, I noticed the stain was still there. Luckily, I carry Clorox wipes, therefore, I cleaned it myself. The hotel is really rubbed down. The staff was very nice but the cleaning of rooms is poor.

Partner

4/10

Poor

25 Apr 2026

Anthony

Save ur $$

6/10

Pleasant

21 Apr 2026

Griceliz

Clean room, the inside pool water was very cloudy, the pool rim very dirty. Front water fountain off

Family_with_children

10/10

Exceptional

20 Apr 2026

Luyne

Perfect

4/10

Poor

17 Apr 2026

Heather

Everyone here was nice and accommodating, but the beds were very uncomfortable. I left with a sore back. Oh well. You get what you pay for I guess.

Family_with_children

4/10

Poor

12 Apr 2026

Donna Mitten

The first room had a broken toilet, moved up into a different room. The slider doors' curtains were hanging off rod. Carpets were dirty, furniture was badly beaten up. Towels were discolored, sink is cracked. We were there only 1 night. Glad to leave.

8/10

Excellent

12 Apr 2026

Daisy

We had a lovely loft room with a beautiful view of the lake and mountains. Restaurant on-site for Dinner and Breakfast for an additional charge was wonderful. Great food and service.

Partner

10/10

Exceptional

11 Apr 2026

Margaret Ann

Was a very nice place. Clean and staff was friendly

6/10

Pleasant

10 Apr 2026

Pauline

The staff were really nice but the hotel is dated. There were a couple of areas in my room that was not cleaned properly. The view from my room was excellent. My husband and I only stayed for one night but it was convenient and close to the Premium Outlets. Overall the hotel is fair and I properly will stay their again.

Partner