Name: Red Roof Inn Stroudsburg
Address: 100 Park Ave, Stroudsburg, 18360, US

4/10

Poor

23 Jul 2026

Ryan

Place is pretty dilapidated. Shower wasn’t clean and there was a disgusting chair full of stains in the room. Certainly not worth the price they’re charging. I’d look elsewhere.

4/10

Poor

19 Jul 2026

jean

The room was not clean, there were flies. The bathroom had no trash can, we had to ask for bed sheets and the staff, we'll there were no staff everything was through a portal service kiosk, it was the worst experience and room smells so bad.

Friends

4/10

Poor

19 Jul 2026

Karen

They didn't have any staff except a non-english speaking man who's actual job I'm unsure of but at least looked for our missing TV remote. And a computer screen to help check out. Very impersonal.

Partner

4/10

Poor

18 Jul 2026

Richard

The room was ok when we got there, however we had to tell them two or three times to clean our room; they finally got to it. Pet friendly but not enough grass for dogs to relieve themselves. Key cards would not work; had to get them changed twice. Sorry, we won't be staying at this location anytime soon.

Partner

2/10

Poor

18 Jul 2026

Lex

Gross

4/10

Poor

15 Jul 2026

Chris

There was nobody at the front desk. Check in was via video check in. Key card machine was not working, and the credit card machine was not working properly. We had to wait 10 minutes for a human being to arrive to get us our key cards. One of my traveling partners had to try 3 rooms before getting one that was in acceptable condition.

Friends

2/10

Poor

14 Jul 2026

Serhat

Terrible hotel

Family_with_children

2/10

Poor

14 Jul 2026

Robert

The door would not shut properly. The pictures are not what was advertised and Expedia did not help us resolve this problem

Family

2/10

Poor

13 Jul 2026

Albes

Remote check in on a large screen with a guy from India? No, thanks! Awful Inn.

2/10

Poor

11 Jul 2026

Sandra

First room was assigned had not been cleaned , bed still unmade from last resident - towels and trash on floor. When went down stairs to talk to the AI bot - they acted like they did not believe me. Got another room and it was made up but food wrappers on the night stand. Plus there was a physical person in the office but I was only allowed to talk to the AI bot. Strange. Will not go back - oh and the $50 deposit I am required to put down still had not been returned 2 days later. Find another space.

Family

4/10

Poor

10 Jul 2026

delanie

This place looked nothing like the photos. Place could’ve been cleaner had a strange smell. Felt a little creepy if I’m being honest. Only good for a last minute stay which in my case is what happened.

Partner

8/10

Excellent

08 Jul 2026

Mark

The place was clean but it appears that the Continental Breakfast was taken away. Also, when I went to check out and place my room key on the Customer Service counter there was no attendant there. Other people were there in the lobby and just placed their room key on the counter top and walked out. I thought that there should have been at least one person there to help check people out. That part was unprofessional I thought.

Self

6/10

Pleasant

07 Jul 2026

PASCUAL

Mal olor en habitaciones y el baño

Family_with_children

2/10

Poor

03 Jul 2026

Mabel

The room was full of flies and it smelled like cigarettes. No staff around to complain.

Family_with_children

10/10

Exceptional

29 Jun 2026

Veronica

Needed to stay for a night. Nice clean room. Great air conditioning and friendly staff.

Family

8/10

Excellent

28 Jun 2026

Robyn

No hot tub. Tub wouldn’t drain at all so maintainable had to come. Smoking section was at the door and the door was always open. 2 out of the 4 of us have asthma so I think smoking should be elsewhere

Family_with_children

6/10

Pleasant

28 Jun 2026

Sandra

No staff on site- AI

Partner

2/10

Poor

25 Jun 2026

April

so dirty

10/10

Exceptional

24 Jun 2026

Adam

Good location, can walk to Downtown Stroudsburg. Clean. Fair price. Comfortable

Partner

4/10

Poor

22 Jun 2026

Jean Philippe

Check-in was easy.
Hotel offert just coffee for breakfast (k-cups)
Hashtrays in front of our room was full, not clean often....
The odor inside the room was awful. Humidity, and a mix of other things... bring your sanitizer.
Not sure that the sheets are change everyday, or at every reservation.

We used this hotel just to be near Pocono raceway. Price was good.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Bohdy

Great room and great service, would 100% recommend

Partner

6/10

Pleasant

21 Jun 2026

Samuel

The hotel was... adequate. Everything was okay. Not great, not bad. No staff were on site. I encountered a video screen in the lobby where I interacted with a clerk off site. I booked a room for 4 and there was only one soap and two towels. I asked for more and was told I'd have to come back the following morning after 10:00am. Checkout was at 11:00am. How could we all bathe and be out in one hour? There is no breakfast and no swimming pool. For the price, we had a good deal, but lack of staff is a bummer. We did notice a truck park outside and two people sleeping in the camper.

Friends_and_family Family

2/10

Poor

20 Jun 2026

kathi

Very run down. Would not recommend

Partner

4/10

Poor

19 Jun 2026

Joel

AC worked but had a very bad squeak. Was very loud.

10/10

Exceptional

19 Jun 2026

Kimberly

The room was nice and clean, perfect for an overnight getaway!

Family_with_children

8/10

Excellent

17 Jun 2026

Sophie

Smelled like smoke in the room even though it was non smoking. WiFi wasn’t working, and got locked out of the room once, but staff was helpful. Overall okay trip for what you pay for.

Partner

2/10

Poor

14 Jun 2026

Neil

There was a used tissue under the blanket on the bed when I went to take the covers off. Bed is the eirst I ever slept on.

Friends_and_family Friends

2/10

Poor

14 Jun 2026

PHILOMENA

Will be contacting customer service this hotel should not be in your website no personnel on duty check in operated by remote video screen NOT ADVISED of this in advance would not have booked that felt extremely unsafe and dangerous, want a refund as worst experience of my life would not have stayed there if other options available. Felt extremely scared and frightened. Room in dark dangerous location with no adequate lights in room or outside. No outlets to speak of. Continuous strange noises all night afraid to leave room. No staff anywhere. Minimum linens exhausted no sleep did not shower did not trust cleanliness or water.. sink had to be constantly monitored as backing up and only tepid water. First hotel complaint I ever made and travel extensively both US and overseas and never suffered such a deplorable stay. Request full refund! EXPECT IMMEDIATE RESPONSE P BERES

Partner

4/10

Poor

07 Jun 2026

Christopher

Unfortunately, this was a terrible experience.
Check in is done through a kiosk with no human present, just on video link. The machine takes credit cards, you sign the rental agreement on screen and it prints receipts and dispenses the room card key.
The room was clean but the smell in the room was of old cigarettes and what ever noxious chemicals they use as air freshener. there was an immediate physical reaction to this atmosphere that made it impossible for staying there.
The video interaction was minimally helpful and I checked out immediately. I must wait to see if they cancelled the reservation as I asked. I am working with Expedia for a refund since I did book through them but it is too soon to tell if that will have a positive result.
I can not recommend a stay here if you have any type of respiratory issues such as asthma, COPD, CHF< or reactive airway issues.
If any positive result comes from Expedia from this event, I will update this review.

Self

6/10

Pleasant

06 Jun 2026

Karen

no staff present on site. only check in was through a computer. room was clean but no tissues in room, only a small packet of shampoo to share between 2 people. Was told there would be a breakfast by this check in person there was breakfast between 8 and 10 and then when we can down there was none

Partner

2/10

Poor

31 May 2026

Michael

Loud area to begin with. Cars racing on the street. Not the hotels fault. Old!, not well maintained. The person above me sounded like they would be coming through the ceiling. The floor was mushy under the vinyl flooring and did not inspire confidence. Beds are gross. Linens are gross. I swear a hooker and client checked in before me. You have to talk to some guy who is very hard to understand on the camera when checking in. Strange. Also did not inspire confidence. What are they worried about being robbed or other? Anyway, I would avoid this place at all costs. Rather pay twice as much than stay here.

Self

10/10

Exceptional

27 May 2026

Kameel

Location was perfect to the hospital

Family

2/10

Poor

25 May 2026

Soledad

Nada es como se ve aquí en las fotos malas condiciones todo huele a cigarrillo un olor insoportable no pudimos quedarnos tuvimos que irnos en el lobby nadie te recibe todo es a través de una pantalla

6/10

Pleasant

24 May 2026

Jenn

The girl at the front desk was very sweet, but only created the room keys for one day, so when we got back to our rooms after being gone most of the day we couldn’t get into our rooms. She was very helpful though and created us new keys and brought them to our rooms. The room was relatively clean, the bathroom needed cleaned again after I had access to the room but they were super accommodating. Not sure I’d stay again but if you need a place to crash for a night it wasn’t bad.

6/10

Pleasant

17 May 2026

Jahmekia

The room had a residual cigarette smell the tub was not very clean the windows were dusty

Partner

6/10

Pleasant

16 May 2026

Darlene

I

Family_with_children

4/10

Poor

03 May 2026

Manuel

Not what u see on the pics

Self

10/10

Exceptional

01 May 2026

Keith

Better than expected for a reproof.

8/10

Excellent

23 Apr 2026

Ryan

Great stay!! Meet my expectations

Friends

4/10

Poor

21 Apr 2026

Jenna

Simply terrible customer service and lack of respect

2/10

Poor

19 Apr 2026

Garrick

Didn't stay at all, the place was a dump. Online pics are definitely false advertising. You check in at a kiosk with employee on screen, very unprofessional and Im glad that I left, they tried charging my credit card three different prices numerous times but didn't go thru. I reported them for fraudulent charges to my credit card company.

Partner

10/10

Exceptional

13 Apr 2026

EDWARD

For the price, it was excellent.

Partner

10/10

Exceptional

11 Apr 2026

Tiffany

clean room and air conditioning worked

Partner

2/10

Poor

10 Apr 2026

GWENDOLYN

It has a strong bleach smell

4/10

Poor

10 Apr 2026

Aaron

u

Partner

10/10

Exceptional

07 Apr 2026

Stephanie

I wasn’t expecting much from the looks of the outside, but the room was clean. Could hear some noise, but not much. 10/10 would stay again.

4/10

Poor

08 Mar 2026

Alondra

The hotel looks more like a motel. There are people living there, and as soon as you arrive it smells strongly like cigarettes and marijuana. You can call and call, and no one answers. The room itself is clean, but it still smells a lot like marijuana. The jacuzzi’s water handle is broken, so you can’t turn the water on properly. The only good thing is pets friendly and it’s free

Partner

2/10

Poor

24 Feb 2026

Mariuxi

When i arrived they don't have availability for the room then gave me smoking room the odors was disgusting. I can't stay and don't refund the money 😒

Partner

2/10

Poor

23 Feb 2026

duwayne

To much going on

Partner

8/10

Excellent

21 Feb 2026

Jeffrey

great staff

Business_and_leisure

6/10

Pleasant

16 Feb 2026

Joanne

The kids running up and down the hallway or in there room right above us

4/10

Poor

16 Feb 2026

Thelma

The staff were fine. One room was cold despite the setting and the other room was intensely hot despite the settings. The cold room smelled of smoke. The hotel does not appear to have had any updates (beyond vinyl flooring) in years.

Friends_and_family Family

2/10

Poor

16 Feb 2026

Eric

Wrong room , pictures very mis leading

Leisure Partner

8/10

Excellent

28 Jan 2026

Todd

The room was okay a little bit was dirty but most everything was clean

Self

8/10

Excellent

21 Jan 2026

Maria

Good

2/10

Poor

18 Jan 2026

Jeremiah

Room was non-smoking but wreaked of cigarettes. No actual person at front desk to help. The video screen was manned by someone in another country and insisted the room couldn’t smell like smoke since it was just cleaned and was a non-smoking room. Whole property smelled like marijuana.

4/10

Poor

18 Jan 2026

Moshe

The room itself was good, but the overall experience was frustrating due to poor communication and service. We were never told the Wi-Fi password and had to go down to the lobby to get it because no one answered the phones. To make matters worse, the landline in the room doesn’t actually connect to the front desk. On our second day, our room key stopped working entirely, and once again I had to go down to the lobby to have it replaced. Small issues, but having to repeatedly go to the lobby for basic needs really took away from the stay.

Leisure

8/10

Excellent

03 Jan 2026

Clarissa

Friendly staff and clean rooms. I wish there was more parking. And the floor in our bathroom was kind intimidating to stand on. It didnt feel the most sturdy.

8/10

Excellent

30 Dec 2025

frank

Good price , decent room

Leisure Self

4/10

Poor

28 Dec 2025

Patricia

I was very disappointed, but it served its purpose. We were there for a funeral just really needed a place to sleep. The place was nothing like the pictures at all!! Room was ok , bathroom very neglected (paint and rust, facet was loose and pretty much coming apart. Door not properly insulated cold draft coming in. I do not recommend this Red Roof Inn,

Business Friends

8/10

Excellent

07 Dec 2025

Enmanuel J De Leon

Good services.

10/10

Exceptional

30 Nov 2025

Stefanie

Beds were clean room was fine front desk girl super nice

8/10

Excellent

28 Nov 2025

Carlos

It was a nice stay

Leisure Pet

10/10

Exceptional

16 Nov 2025

jessica

The room is very outdated and a little uncomfortable but we were happy to find a pet friendly stay for the price. We always stay in Red Roofs for their pet policy and very much appreciate it just update this location please!

Leisure Pet

2/10

Poor

08 Nov 2025

Amanda

The property lost power for a few hours into my stay, then came on and off about 5 more times. So there was no electricity until after midnight. Front desk was unresponsive and didn’t answer the phone. I was very inconvenient and never got my deposit back.

Leisure Partner

10/10

Exceptional

05 Nov 2025

Mirna

Front desk super nice at check in/check out.

Friends_and_family Family

8/10

Excellent

02 Nov 2025

Francisco

Everything was good

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Michael

This was a fantastic relaxing stay! The staff was courteous and kind. The room was super clean an comfortable. We were also allowed a late checkout. We will defiantly be back!

Leisure Partner

4/10

Poor

19 Oct 2025

Melissa

We are very disappointed with our stay at Red Roof Inn. Apparently there are an abundance of people living there on homeless vouchers. We were approached a number of times by people that were on drugs or mentally challenged and made us feel unsafe. There was an incredibly disruptive and fight in front of our room at 4am for 45 minutes. Police came arrested them. If we would have known this was your policy we would have chosen a different location.

8/10

Excellent

16 Oct 2025

Sruly

The front desk staff provided excellent service, including the welcome offer to choose my room. While the beds were comfortable, the overall room experience was mixed. Although recently renovated, the room showed noticeable signs of wear. The hot tub was functional, but the broken faucet and awkward shape made it less than comfortable to use.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Nayeli

The room was clean ! staff was very polite and patient. We stay here at least once a month and love it

Partner

8/10

Excellent

28 Sep 2025

Gustavo

Parqueo frente al cuarto de hotel muy limpio el cuarto con todo lo necesario

Friends_and_family Family

10/10

Exceptional

14 Sep 2025

Roberto

Exelent

Leisure Family

6/10

Pleasant

13 Sep 2025

Erin

We stay in Red Roofs often when we take hiking trips with our dog. They are hit or miss, this one was a miss.

Front desk attendant was very kind at check in. Room was clean-ish.

We did find an old used washcloth in the shower. Door frame is rotting. WiFi didn’t work in the room. Mattress and pillows were pretty bad. The real problem- I believe there are some “long term” tenants, grounds are iffy, random shopping cart, open trash cans… People in the parking lot to all hours. We made do for the night, probably won’t return.

Leisure Pet

8/10

Excellent

02 Sep 2025

HARRY

Convenient.

Leisure Self

2/10

Poor

24 Aug 2025

Carolyn

The room was dirty, stains on the sheets and smelled very bad . The area was not good , noisy. Left and told front desk receptionist and I didn’t want to book can I please get my money back. No refund was given to me

Business Family

6/10

Pleasant

16 Aug 2025

William

The $125 not bad but hit with $50 surcharge right off the bat, give me a break

4/10

Poor

12 Aug 2025

Michelle

It has its reputation for a reason.

2/10

Poor

12 Aug 2025

Harley

Bugs stains and a side of mold

Checked in, opened the door, and instantly got hit with the smell of cigarettes, pee, and mold. Not “a little musty” but full-on gas station bathroom meets ashtray I was gagging it was so bad!!!!. There were bugs in the room, stains on the sheets, and the bathroom looked like it hadn’t been cleaned in months. The shower curtain looked like it had survived several crime scenes.

I asked to change rooms and the front desk guy said there was nowhere to move us. I asked for clean sheets and he told me to bring him the dirty ones first. Sir, I am not about to walk through the lobby carrying biohazard linens like it’s laundry day. When we decided to leave, he asked me not to write a bad review and refused to give me a full refund.

We packed up and left immediately. Honestly, I wouldn’t recommend this place to my worst enemy.

Friends_and_family Friends

10/10

Exceptional

10 Aug 2025

Valerie

Great desk personnel and perfect location off the highway and very close to downtown main Street!

Leisure Family

2/10

Poor

10 Aug 2025

Marisol

We couldn’t stay, the smell of cigarettes in a no smoking establishment was too strong.

Leisure Partner

2/10

Poor

10 Aug 2025

sara

Checking in was okay but it was limited parking a lot of the times. The bed was hard as a rock and super uncomfortable woke up everyday with back pain. The pillows were super thin had to go to target and buy pillows. No staff ever around to come and check or clean. Wouldn’t stay here again.

Leisure Partner

8/10

Excellent

06 Aug 2025

Margaly

Towels and rags were dingy, didnt use them. The place was quiet and comfortable.

6/10

Pleasant

03 Aug 2025

Munesh

ok

Leisure Partner

10/10

Exceptional

03 Aug 2025

Jaren

Enjoyed my stay here. I definitely would book this hotel again in the near future.

Business_and_leisure

2/10

Poor

01 Aug 2025

Barbara

I had reserved an ADA accessible room weeks in advance and when I arrived they had given it to someone else. This was inexcusable and I had to look for different accommodation at 8:oo at night.

Leisure Self

10/10

Exceptional

28 Jul 2025

Neisha

The room was super clean. Staff very polite. The jacuzzi tub was clean and ready to go. Complimentary waters, soda, and bath bombs for the jacuzzi, courtesy of the hotel. AC was good. I have no complaints. Will stay again for the winter months to enjoy the Pocono Mountains.

Leisure Partner

2/10

Poor

27 Jul 2025

Mary

This place was absolutely disgusting. Looks nothing like the pictures they post in their website. The room was smelly and dirty. The noise level from outside was awful. The bed was so uncomfortable and we were so grossed out that we left around midnight. I couldn't wait to get a shower after leaving. Absolute rip off of almost $200. At least be honest about your place and don't misrepresent yourself. I will not be staying again or recommending to anyone.

Leisure Partner

4/10

Poor

20 Jul 2025

Melissa

The property was right off the highway, and while it was clean, the smell of cleaning products was very strong and gave me a reaction. The facilities were worn for wear, like the main door didn’t close without great effort. People were outside in common areas smoking and hanging around.

Business Self

6/10

Pleasant

19 Jul 2025

Shelley

It was just fine. We only needed a place to sleep! For the price it was great!

6/10

Pleasant

11 Jul 2025

Bain

The entire 4 days stay I had no room service I had to go to the front desk to ask
For tower for the room. Clean room was good.

Partner

8/10

Excellent

11 Jul 2025

Oscar

Good

2/10

Poor

07 Jul 2025

Jian

The motel is in a run-down situation. The room smells stinky. There is literally no sound proof at all.

Leisure Family

10/10

Exceptional

07 Jul 2025

Ebony

The manager on site kk was very nice and helpful he accommodated everything we ask him for cause I was traveling with a person with a disability and he made it comfortable for us thank you

Leisure Family_with_children

10/10

Exceptional

06 Jul 2025

Naa

Easy check in process. Clean rooms. Had a pleasant stay

Leisure Friends

10/10

Exceptional

06 Jul 2025

Victor

July 4th weekend

Stayed here 3 nights for july 4th weekend and just wanted to get away from nyc for some fresh pocono air , for the price you cant really complain . The beds were good, the bathroom was nice , floors were not carpet i have 0 complaints . Stayed here with my wife and 7 yo and we had a good weekend around the pocono area . If your not picky and just need a place to sleep and save some $$ this place is great !

Friends_and_family Family

2/10

Poor

05 Jul 2025

Jacqueline

It was horrible., there was a bug in the bed and fecies on the toilet seat! Thecroom smelled the sheets hadn't been cha n ged! We will NEVER return 💔

6/10

Pleasant

30 Jun 2025

Jessica

Could be better

It was ok. Not the best but it was alright for a night

Friends_and_family Family

6/10

Pleasant

17 Jun 2025

ALLA

Very nice

We stayed one night with our two large dogs. The front desk was very friendly and let us check in a bit early. The hot tub could be cleaner but overall was very nice. Super comfortable bed. I like that the floors are not carpeted. The photo on the site does not reflect what the room actually looks like though. Not as large. But I would stay again if I were in the area.

Friends_and_family Family

6/10

Pleasant

16 Jun 2025

Claudia

The place I was perfect for us because we were visiting family and we just needed a place to sleep . Friendly staff we actually going back in few weeks.

Leisure Family