Name: Quality Inn East Stroudsburg - Poconos
Address: 320 Greentree Drive, East Stroudsburg, 18301, US

4/10

Poor

29 Jul 2026

Telekesew

Overall the hotel cleaning very bad breakfast it is very bad anyway nobody take the trash every day housekeeping is every other day it's too weird nobody clean the bathtub

10/10

Exceptional

26 Jul 2026

Alex

get place we stay here always when we are in that area for business

8/10

Excellent

26 Jul 2026

PAMELA

A decent place for a two night stay. The room & bsthroom was very clean, the tub did draine slowly but that seems to be a norm in most hotels. The TV connections for the cable need to be replaced as the picture quality was full of bunched up lines. The mattress was very very soft (i like a firm bed) but im sure someone will love it. Breakfast was your standard continental (eggs,sausage, make your own waffle, bagels, yogurt,etc.)
The front bar/lounge food was delicious and quite a few homeade dishes. The stuffed mushrooms, chicken fingers were superb. Plenty of parking around building and a large rear lot. Every one we encountered was friendly.

10/10

Exceptional

26 Jul 2026

Justine

None

6/10

Pleasant

25 Jul 2026

Kristina

I understand the hotel is under renovations. The room was decent, clean. Hotel is dated. Front staff was super friendly and nice!

8/10

Excellent

23 Jul 2026

Sarah

Location was great

10/10

Exceptional

23 Jul 2026

Stephen

Everything was good.

Family

2/10

Poor

22 Jul 2026

Alexis

The property was dirty, the room was not cleaned and when we got our new room the amenities did not work

6/10

Pleasant

21 Jul 2026

Nancy

Good hotel but parking not the best

Friends_and_family Friends

2/10

Poor

21 Jul 2026

Timipere

Nothing to like. The hotel is under construction. The manager was very unfriendly and unprofessional. Could not address a concern about a room issue that needed maintenance. No leader qualities and clearly not a good example with a cigarette in front of her while attending to customers. The internet was poor.

Family_with_children

6/10

Pleasant

20 Jul 2026

Yadira

I stayed with my family in July 20 2026. The room was clean but the wall next to the door has a hole. The bathroom is old. It don't drain properly, same with a shower.
The staff kind of lost. They forgot to put the number of my room in the room card.
The breakfast was good the first day (scrambled eggs, sausages, fruits, etc.). The 2nd day they had only waffles, cereal and toast. The ladies encharge of the breakfast room are rude. And the hotel is
under construction.
Our view in our room was a cemetery. And mostly all malls and attractions are kind far away. Actually, the road is under construction too.

It wasn't bad but not excellent for the price that I paid.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Ashlee

I thought it was a beautiful space, the check in area was so nice and welcoming and being new to the area they had like 75 pamphlets about what goes on in east Stroudsburg. Beautiful area nice hotel.

Partner

4/10

Poor

19 Jul 2026

Trevon

Horrible customer service from female general manager when a bug was reported to be found in the room. Got very argumentative and disrespectful.

Family

2/10

Poor

16 Jul 2026

Francis

Terrible stay and was threatened by staff

Partner

6/10

Pleasant

15 Jul 2026

Gordon

The door where we were suppose to enter was broken. The push bar was completely off from the inside laying on the floor. I asked the staff about it and they said it takes weeks to get someone to fix it. Front desk had a sign that said we will be right back. Waited about 15 minutes and someone showed up . The clerk was on her cell phone talking some personal matters while checking me in. Breakfast was great the attendant made my waffle for me and brought it to the table.

Partner

10/10

Exceptional

14 Jul 2026

Aixa

Everyone was polite. It was fast service and the breakfast was amazing.

6/10

Pleasant

13 Jul 2026

Annette

The cleanliness was ok. I probably won't stay here again.

Self

2/10

Poor

13 Jul 2026

Jordan

The room offered to us smelled terribly of pet odor. The electrical outlet was falling off the wall with wires exposed. The wallpaper was peeling off the walls and there were water stains on the ceiling. Also the chair in the room smelled terribly of pet urine. It was awful. That room should have never been on the market and needs a total rehab.

Family_with_children

8/10

Excellent

12 Jul 2026

Dennys

Me quede aqui por 2 noches , el.hotel esta bien para ir a dormir , el desayuno tambien muy bien , estaba limpia mi habitacion .solo que la habitaciom tiene un olor fuerte a humedad que se conserva durante tu estadia por lo demas tiene lo que necesitas si vas a dormir

Partner

6/10

Pleasant

12 Jul 2026

Gennady

There was not

8/10

Excellent

12 Jul 2026

Dwayne

It was ok. No complaints for a one night stay.

2/10

Poor

12 Jul 2026

Katia

Terrible estaba el lugar ,viejo ,sucio, mal olor insoportable. No lo recomiendo .es perder tu dinero.

Family_with_children

8/10

Excellent

12 Jul 2026

Matthew

There definitely was value for the price however the place could use some updating and remodeling

Self

8/10

Excellent

10 Jul 2026

Christopher

It was an older hotel. It was quiet even though it was a holiday weekend. The staff were nice. There were a lot of crumbs in the bed which made us wonder if the sheets had been changed. Bed was comfortable otherwise. AC worked fine. The breakfast was good.

Partner

2/10

Poor

10 Jul 2026

Luis

The place was old, worn down and damp. There was mildew in the bathroom the constant leaks cause the door to be swollen so that it could not be shut. The air air-conditioning was blasting on all the time making it difficult to control. Overall, the stay was unacceptable and we left early.

6/10

Pleasant

10 Jul 2026

Satish

Good for the price. Break fast area was Ok. Overall cleaniness was average. Location is good. Rigt close to highway exit. Room service only every other day.

Partner

10/10

Exceptional

10 Jul 2026

Patrick

Have me the room that I requested and handled any situation that I needed attended

10/10

Exceptional

09 Jul 2026

Rasikh

Pretty good overall.

6/10

Pleasant

08 Jul 2026

Lisa

Overall it was a cheap hotel for a few hours of sleep, however would not stay for a longer duration then a night. Breakfast was supposed to start at 630am, sign said closed and when we went in only the waffle maker was turned on. There was hardly any selection - waffles, bread (literally white and brown bread), yogurt and two types of cereal (fruit loops and corn flakes I think). Went elsewhere as did not have time to wait around. Price was the only thing going for, and next time would probably spend a little more for a different hotel if we come to that area again. Beds were very soft, hotel very outdated, very musty smell in hallways that lingered into room. Room was clean.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Sonal

Helpful staff and they have restaurant in the hotel

Partner

4/10

Poor

07 Jul 2026

Stephanie

Bad experience

8/10

Excellent

07 Jul 2026

Robin

Room was clean, quiet. Quick and friendly check in.

Partner

2/10

Poor

07 Jul 2026

Kimberly

The whole hotel smells like chemicals and cigarettes. The rooms are also very dark. There is no light

8/10

Excellent

06 Jul 2026

Margarita

Thank you

2/10

Poor

05 Jul 2026

LuAnn

do not stay at this location

Family_with_children

2/10

Poor

05 Jul 2026

Philip

They gave me a key to the room 111 when u opened the door there was a man in the bed that's the first thing. I asked for a non smoking room it was but the smell of smoke was still in the room my husband has asthma. I found the room dirty and the tub and toilet were very dirty and rusty . Terrible experience we were supposed to stay another night we checked out the next morning

Partner

10/10

Exceptional

04 Jul 2026

Julian

Buenisimo

Family_with_children

8/10

Excellent

02 Jul 2026

Angel

Lots of Electrical work being done. But the overnight stay was decent.

Partner

8/10

Excellent

29 Jun 2026

J.

Helpful staff!

Family_with_children

4/10

Poor

28 Jun 2026

Carrie

Had some issues that were a result of poor communication between staff member. Very sweet staff.

Partner

4/10

Poor

28 Jun 2026

Sreehari

The room was smelling of dampness and cigarette smoke.

Family

10/10

Exceptional

26 Jun 2026

DEVENDRA

Good air conditioning clean room

Partner

10/10

Exceptional

25 Jun 2026

Scott

Despite the hiccups with the major road construction directly around the hotel, the noise was not noticeable at all.
The hotel was also under renovations so things were a little out of sorts in the hotel main areas/halls---but the rooms themselves were exactly in order. Clean, comfy, shower was nice and hot, in room coffee, breakfast bar, soft soft pillows. Honestly, for the price it was, I was pleasantly surprised.
Even despite the construction, the staff did a great job in the rooms and we would definitely stay again if we come through that area!

Friends_and_family Friends

4/10

Poor

22 Jun 2026

Geena

The positives first - The staff here was very kind and helpful. The check-in process was quick and easy! The staff at the breakfast service was kind and cheerful. The two ladies running it made the extra effort to make us feel taken care of. The negatives - the hotel room itself was not the cleanest. The beds were clean at least so that was good! The bathroom was fairly clean but my dad witnessed a cockroach in the bathroom that he smooshed. The room smelled like a smoking room but it was a non-smoking room. The whole hallway smelled like a cigarette smoke kind of. But hey, you get what you pay for! This place was affordable, and quiet at night. If you can stand a little ickiness then the kind staff make up for it.

Family

2/10

Poor

22 Jun 2026

John

Hotel had an eerie horror movie vibe. The rooms floor was sticky and filthy. We spilled water on the floor and when we wiped it up the towel was black. The entire hotel smelled like smoke, we had a non-smoking room but the smell was very strong. Bathroom did not look clean, tub was slow to drain. Would not recommend staying here

Partner

10/10

Exceptional

21 Jun 2026

MIGUEL

Good

4/10

Poor

21 Jun 2026

Zuleika

Beds are comfortable but I asked for a non
Smoking room and the room smells just like cigarettes. Also there was hair all over bathroom inside the bathtub and walls and curtains of the bathroom.

Family_with_children

10/10

Exceptional

21 Jun 2026

Victoria

It was a decent stay for myswlf and my daughters. Thr hallways smelled kind of like a typical cheap motel. But the bedroom didn't have a weird smell and it was relatively clean. We only stayed one night and we didn't have any issues. We got exactly what we needed for the price we paid.

Family_with_children

2/10

Poor

20 Jun 2026

Rachel

The staff was lovely and helpful, but this place was just awful. Mold on the bathroom door, a lock busted off of the door to the room, an overwhelming musty smell and a fog of some kind of air freshener in the hallway. It really made me wonder if PA has any regulations covering hotels at all. And the cost was not bargain basement. We stayed in a beautifully maintained hotel the next night in baltimore county for about the same price. The hotel chain and the state regulators should be ashamed of allowing this place to operate like this. I worry for the health of the staff.

6/10

Pleasant

20 Jun 2026

Linda

Room was fine, no complaints, except for it being dated. Bartender Ted was great. Nice personality and very helpful. Breakfast was terrible. Nothing to choose from. Bare minimum at all times. They definitely need to change that!

Family

8/10

Excellent

18 Jun 2026

milka

no full breakfast on weekdays

Partner

4/10

Poor

16 Jun 2026

Richard

Heater did not work but at Check in I was informed that due to No elevator we had Limited Available Rooms for a Handicapped Great Grandmother. I felt No Reason to try and move to another room.
Then bathtub shower kinda Stuck half on/off,toilet dirty with something on bottom under the water line, I don't think it was #2 but was missed during room check before put in Service.
Bathroom Fan was Dirty around the vent slot's
Door'S just Slam Hard when you leave the room so no need for Morning Wake up or the provided alarm clock 6 am. the next morning when I was shook awake.

Overall: Not Worth the $253.00 all in for the 1 Night also not in the Club where you can get a Discount. Was not a planned trip to the Poconos but had fun there anyway

Friends_and_family Family

2/10

Poor

16 Jun 2026

Gwen

Black would in room

4/10

Poor

15 Jun 2026

Chris

If you just need a place to put your head for the night, its ok. Hallways smelled like an old ashtray - even though the hotel is non-smoking. The AC in the room barely worked and the fan was so loud it was hard to sleep. Carpet was stained in multiple places. Bed was clean and comfy though. Staff was excellent.

Family_with_children

4/10

Poor

15 Jun 2026

Brittanie

Be warned: this hotel’s actual rooms are not the same as what is pictured when booking.

We booked a non-smoking room with a single Queen bed for three nights. The lobby appeared to have been more recently updated, but as soon as we left the lobby, it quickly became apparent that the rest of the hotel had not been updated in quite some time.

Our room smelled of smoke as soon as we walked in and there were clouds of smoke quite literally hanging out down the hallway from us (even though everything was supposedly non-smoking). The room itself was small and extremely outdated with decor that appeared to be from the 90’s (think mauve wallpaper in the bathroom and forrest green curtains).

The vinyl floor was the newest part of the room, but I think whatever was there before (likely carpet) had to be replaced because there was obvious water damage at the bottom of the bathroom door all the way out to the wall across from it.

The floor was sticky, there appeared to be black mold in the bathroom, the chair was ripped with stuffing coming out of it and the Wi-Fi wasn’t working half the time.

The one (and only) good thing about this room was that they still use the old AC units that aren’t programmed to turn off whenever it doesn’t sense any motion in the room.

Overall, if all you are looking for is a place to rest your head - then this hotel will meet those needs. But if you have higher standards when it comes to cleanliness - I’d definitely consider looking elsewhere.

Partner

4/10

Poor

15 Jun 2026

GERARD

I think it needs to be upgraded

Self

8/10

Excellent

15 Jun 2026

Bob

Older building, a little dated. On the plus side, building, being older, was solid and quiet. Room was very clean. Had a microwave, refridge, alarm clock and telephone! Breakfast was simple, but adequate. Personal very friendly.

Self

6/10

Pleasant

12 Jun 2026

abena

Pretty good

Partner

6/10

Pleasant

10 Jun 2026

Tracy

Air conditioning did not work and blew out dust. The room smelled musty.

Family

10/10

Exceptional

09 Jun 2026

Theresa

The staff was wonderful

Self

10/10

Exceptional

09 Jun 2026

Linda

The breakfast ladies were extremely nice. We were there on a weekday when a big group were there so we got a full breakfast.

Partner

2/10

Poor

08 Jun 2026

Nannerla

I wasn’t even stay for 2 minutes because of the service

Family_with_children

10/10

Exceptional

07 Jun 2026

Fernando

I had a great time in the hotel the service was excellent

6/10

Pleasant

05 Jun 2026

Vickie

It was ok

Friends

10/10

Exceptional

04 Jun 2026

Theresa

Very quiet and the staff was wonderful

Self

4/10

Poor

01 Jun 2026

sherree-lee

this is an old building which I believe they are trying to slowly renovate. and the renovations that they are doing are kind of sloppy. The room was adequate but the bathroom was old should shower head kind of sprayed in different directions and the dream was rusted and the television was rather small. The door that led up to the second level which was the door we were told to use was malfunctioning and would not open so it was not a great stay

Partner

10/10

Exceptional

01 Jun 2026

Satima

Place was clean staff were nice

Friends_and_family Family

8/10

Excellent

31 May 2026

Erick

Las sábanas no estaban limpias. El olor de la carpeta no es agradable. El desayuno muy temprano.

Partner

4/10

Poor

29 May 2026

Kevin

Smells of smoke and marijuana, rooms are damp

Self

2/10

Poor

26 May 2026

Ewa

The room was dirty and reeked of cigarettes, even though I had requested a non-smoking room. During our stay, no one came to even make the bed—let alone do any cleaning. The only thing that was done was the towels were replaced. The breakfasts left a lot to be desired. The scrambled eggs were made from powdered eggs—it was dreadful. There was a complete lack of vegetables and very little variety in the food selection.

Partner

2/10

Poor

25 May 2026

renae

Handicap parking unavailable first night. Car parked with no plaque. Rain, the whole weekend, water puddles everywhere. Second night got handicapped spot, water puddles, so deep. Doors were supposed to be open at 7am were locked all day.. Room Key cut off at by 10am on check out Day. Notice while attempting to load my vehicle.

Hotel Receptist.spend over 25 minutes with one customer, while other was ignored. I was Privilege with other staff personal infomation, ex: one manager will not answer her phone on Sunday while in church. Another live in the Hotel. Etc.

Family

8/10

Excellent

25 May 2026

Patricia

Hotel was clean. If you’re looking for a place to stay with a nice clean room to the park it’s a good place to stay.

Breakfast is OK but the service in the breakfast area was outstanding The restaurant was just OK. The hotel could use a good upgrading.

Partner

6/10

Pleasant

23 May 2026

Kim

For the price it was good for a one night stay.

Partner

4/10

Poor

21 May 2026

Tressia

Con's (The 1st Room)

* The hallway smelled like a cross between a moldy shower, something that died and has been sitting for months in the hot sun, cigarette smoke, weed, and a wet dog. I don't even know if cleaning the carpet would help.
* The bathroom had a hairball the size of a golf ball underneath the door. Paint was peeling, outlets that only half worked and the ones that did work, you had to be an Olympic gymnast to get to or borrow someone's toddler since they would be small enough to maneuver through the maze to get to the plug.
* The TV jack was pulled out from the wall. (And somehow no one noticed)
* The AC did not work

Pro's

* Mike at the front desk took pity and moved my husband and I to another room that was much better even though it was still on the same stinky floor, but at least in this room everything worked and was not gross.

Would I stay here again? Probably not. We travel several times a year and we really don't require much, however if the place overall looks, feels, and smells dirty I won't be back.

Partner

6/10

Pleasant

20 May 2026

Samuel

Un poco viejo los muebles en los cuartos. Pero para el precio y dormir una noche no se puede pedir mucho.

Friends

8/10

Excellent

19 May 2026

PeiYen

Clean room, hot breakfast with unlimited coffee and

2/10

Poor

19 May 2026

Lisa

The property itself is so outdated really needs a facelift. The hallways were filthy. The room was very shabby. I would never stay at quality Inn again.

10/10

Exceptional

18 May 2026

Kinya

Room clean spacious quiet

Partner

10/10

Exceptional

17 May 2026

Shanon

Perfect little room for our weekend getaway. The ac worked great, the shower was clean and hot and the bed was clean and comfy! We were there to explore and just get away so it was a perfect location for that! There is free breakfast but we never woke up in time unfortunately.

10/10

Exceptional

17 May 2026

leslie

Yes

8/10

Excellent

17 May 2026

KRUNALKUMAR

AC was funny….!!! It works whenever it’s in the mood to work. Otherwise it’s an OK property.

Family_with_children

10/10

Exceptional

16 May 2026

Theresa

Enjoyed the breakfast and staff was excellent

Family

10/10

Exceptional

14 May 2026

Atta

Clean room. Great location to visit the resorts.

Family_with_children

10/10

Exceptional

08 May 2026

Philip

Everything great

Friends

4/10

Poor

04 May 2026

Debra

It was like sleeping in an ashtray.

Partner

8/10

Excellent

03 May 2026

LeeAnn

My fiance and I stayed here for a weekend. The bed was comfortable, room was clean, breakfast was very good, staff were super nice, great location, quiet. My only complaint was someone was either smoking in their room next to us, under us, or the walls/windows were so thin it came in through the outside, and the battery in the fire alarm needed to be replaced as it kept chirping until I took it off the wall and removed the battery. We ate in the restaurant attached next door the 1st night. The burgers were pretty good, bartender super nice. Would stay again for a long weekend.

Partner

8/10

Excellent

02 May 2026

Kenneth

I ate everything on my plate for breakfast which never happens in a hotel eggs sausage home fries, and toast. Must only be only on Saturdays. They didn’t have anything like that on Friday..

Family_with_children

10/10

Exceptional

27 Apr 2026

Patrice

Everything was great especially the food in the restaurant, room was spacious, cleaned I love it I will stay there again.

Partner

6/10

Pleasant

25 Apr 2026

Jeffrey

Property a bit cluttered on the outside. A homeless man, who appeared incapacitated or not oriented was at back entrance at night, started talking to me. I lied and told him I worked for the US government, and he then went away. Hallways smell like cigaret smoke. Rooms old, but clean. Bed great. Quiet at night. very basic amenities. Breakfast very basic, bread, a toaster, waffle maker, some cereal and fruit and watered-down juice. I was just there to sleep, so it was ok. Quiet at night though, for that I might consider staying again.

Self

4/10

Poor

20 Apr 2026

Nicholas

Dirty Bathroom.
TV didn’t work correctly

Family_with_children

4/10

Poor

19 Apr 2026

Jenae

Not up to my standards by far. But it was a good rate for the night. Won’t stay again though.

Partner

2/10

Poor

18 Apr 2026

Holly

This was the most disgusting, dirty, smoky, hotel experience. I cannot believe we spent $120 on a room. The hotel was smoky everywhere, the soap was used, toilets gross, hairdryer caught on fire, the locks didn’t work, and more. We got there late at night so couldn’t change hotels but we couldn’t get out of there fast enough in the morning. We skipped the free breakfast, it was just a dirty horrible spot. I’ve never written a review before, but my travelers were so angry with my selection as the accommodations were pitiful.

Family_with_children

4/10

Poor

17 Apr 2026

William

The property looks nice and the room was clean. However, from the moment you walk you will notice the bad smell. The room spelled like someone had been smoking in there non stop for the past year. I honestly did not leave because it was too late at night, I was way to tired and I was leaving a few hours later anyway.

DO NOT STAY HERE
if you have an issue with cigarettes smell

Family_with_children

10/10

Exceptional

17 Apr 2026

Mirna

Friendly staff and comfortable beds.

Family

10/10

Exceptional

16 Apr 2026

chavez madrid

Nice

Family_with_children

10/10

Exceptional

13 Apr 2026

Bonnie

Fresh? The only thing that was so called fresh was apples that looked old. No pastries, only white bread not really impressed. But the waffles were great

Partner

6/10

Pleasant

13 Apr 2026

Chris

Breakfast was basic. The tap in the bathroom leaked all over and the toilet was dirty. The water had black specks in it. Old outdated overall.

Partner

8/10

Excellent

12 Apr 2026

Kim

Breakfast was good. Stopped at restaurant and had a beer and appetizer and it was good. Everybody was nice. Would stay again.

Partner

4/10

Poor

12 Apr 2026

Victoria

The king Bed was comfortable .. other than that everything was questionable.. I got a non smoking room .. it smelled like straight cigarettes.. soo bad my son hated the smell. I even went to the Walmart that was 6 minutes away to buy air freshener and a plug in ..

Family_with_children

4/10

Poor

12 Apr 2026

wendy

The only redeeming quality of this property is the proximity to East Stroudsburg University (the only reason I was in the area), and that it has a bar. The bartender was the absolute most personable guy! Otherwise, the property is very run down. No accessible outlets near the bed. Remnants of something liquid dripping down the wall in one area of my room. Moulding in bathroom had actual mold. An actual gap between the door frame and the door with one of the locks removed. But then again you get what you pay for. There is a sign to 'pardon the appearance during construction', hopefully there are some major upgrades planned.

Self