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Paradise Stream Resort

Scranton - PA · United States

6208 Paradise Valley RdView location

8.0/10Excellent1,179 Reviews
Cleanliness7.8/107.8
Service8.6/108.6
Comfort8.4/108.4
Condition7.4/107.4
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Paradise Stream Resort

Pamper yourself with a visit to the spa, which offers massages and body treatments. If you're looking for recreational opportunities, you'll find a nightclub, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab dinner at Colosseum, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite. Treat yourself to a stay in one of the 144 guestrooms, featuring fireplaces and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Read more about this hotelShow less

Located in Cresco, Paradise Stream Resort is a 2-minute drive from Mount Airy Casino and 8 minutes from Callie's Candy Kitchen. This spa hotel is 6.4 mi (10.2 km) from Pocono Premium Outlets and 7.6 mi (12.2 km) from Big Pocono State Park.

Treat yourself to a stay in one of the 144 guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as separate sitting areas and refrigerators.

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:30 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Minimum guest age is 18 Caters to adults only Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Guests under 18 years old are not permitted at this adults-only property.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Mount Airy Casino 1.9 km / 1.2 mi
Barrett Township 6.6 km / 4.1 mi
Callie's Candy Kitchen 7.5 km / 4.6 mi
Summit Lanes 8 km / 5 mi
House Of Candles 8 km / 5 mi
Golf at Pocono Manor 8.3 km / 5.2 mi
Pasold Farm Nature Preserve 9.1 km / 5.7 mi
Buck Hill Golf Club 9.6 km / 5.9 mi
Kalahari 9.8 km / 6.1 mi
MagiQuest 10.1 km / 6.3 mi
Pocono Premium Outlets 10.2 km / 6.4 mi
Great Wolf Lodge Water Park 10.5 km / 6.5 mi
High Acres Park 11.3 km / 7 mi
Stillwater Lake 11.6 km / 7.2 mi
East Emerald Lake 12.2 km / 7.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 144
  • hotel
  • City centre
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Concierge
Show 10 more facilities & services
  • Bar
  • Restaurant
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Game room
  • Breakfast and dinner
  • Breakfast and lunch
  • Minimum check-in age: 18
  • Fitness
  • Tennis
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Paradise Stream Resort

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Paradise Stream Resort

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Paradise Stream Resort

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA KING SIZE BEDVILLA • KING SIZE BEDVIL.KG

    Photos are not available for this room type.

    Paradise Stream Resort

    VILLA KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Paradise Stream Resort

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE MOUNTAIN VIEWSUITE • MOUNTAIN VIEWSUI.VN

    Photos are not available for this room type.

    Paradise Stream Resort

    SUITE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-4

    Photos are not available for this room type.

    Paradise Stream Resort

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST

    Photos are not available for this room type.

    Paradise Stream Resort

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA WITH DOUBLE BEDVILLA • WITH DOUBLE BEDVIL.DB

    Photos are not available for this room type.

    Paradise Stream Resort

    VILLA WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Paradise Stream Resort

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Paradise Stream Resort

8.0
Excellent
1,179 Reviews
Cleanliness
7.8 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
7.4 /10
Amenities
7.8 /10
100 reviews shown
6/10
Pleasant
02 Aug 2026
Joao L
Everything is good..
6/10
Pleasant
02 Aug 2026
Cecilia
Definitely needs some improvements for the newer generations.
10/10
Exceptional
01 Aug 2026
Nuvia Angelica
Quedé fascinada y enamorada de este lugar fue una bella experiencia
2/10
Poor
31 Jul 2026
Festus
For the 4 days spend in the property, there is no stable internet I have to be driving at least 30 miles to for nice activities to keep my days when there is no stable internet. Environment is not lively, very boring and not activity for those lodge there
10/10
Exceptional
31 Jul 2026
Winsome
Friendly staff
10/10
Exceptional
30 Jul 2026
Michael A
The room was awesome as always and the staff was awesome too!!! Love it every time we go there!!!
10/10
Exceptional
26 Jul 2026
Carolyn
Definitely would return.
10/10
Exceptional
26 Jul 2026
Randell
Get place for couples to relax and have fun !!
2/10
Poor
26 Jul 2026
Eduardo
Dirty and out dated, not worth the money
10/10
Exceptional
26 Jul 2026
TAHECIA
PROPERTY WAS NICE ROOM COULD HAVE BEEN CLEANED BETTER BUT TO SAY ITS OVER 40yrs old THEY HAVE DONE A GOOD JOB ENTERTAINMENT WAS GREAT AND VERY FUN TO ENJOY
4/10
Poor
25 Jul 2026
Matthew
Our coffee pot had mold in it as well as moldy coffee pods... We were without water for a full day.. they upgraded us at 10pm the night before check out and the upgrade room had mold on the ceiling and cob webs the coffee pot was also dirty..
6/10
Pleasant
24 Jul 2026
wesley
nice resort but it has fallen into conditions that does not justiy the price from walking paths from rooms needing to be powerwashed tiles on the walk path from the rooms are missingin the ceiling outside the rooms amineties arent being maintained from bikes to basketball courts with hoops turned sideways basketballs with not air so how do you use them .staff was helpful and fun to talk to.investment in the property needs to be addresses .As a property manager i was suprised to see the the in such disray.
8/10
Excellent
23 Jul 2026
Talita
The place is wonderful. However, the room needs some maintenance.
8/10
Excellent
23 Jul 2026
Christopher
Place has potential. Just run down a bit. Old. Wallpaper falling off wall. Public hot tub not warm. Not many great activities to do at night. Just Trivia and games. No shows
10/10
Exceptional
22 Jul 2026
Heather
Loved it there 😃 staff was great and friendly, room was cleaned. Yes it can use updates but the atmosphere was worth it. The bar could have been open later tho not the lounge but the spooners bar. That closed real early. Overall experience was great n will go again.
10/10
Exceptional
21 Jul 2026
Francis
Todo excellent
Partner
2/10
Poor
20 Jul 2026
Tina
The property outdated and unkept. Bed too small, mold in the hot tub and pool. I coughed the entire time while in the room. It was disgusting.
Partner
4/10
Poor
19 Jul 2026
Christen
Our first room was filthy/hadn’t been reset. There was literal coke residue on the dresser, crusty rose petals on the floor, and dirty napkins by the jacuzzi. We had to be moved to another room. The property is very outdated and falsely advertises amenities it doesn’t even offer/maintain anymore. Grossly priced for what was offered during our stay. Staff is disengaged and don’t seem shocked by how unclean the property is. They direct you to activities that are overrun by weeds, grass, and bird poop. The romantic nature trail is unwalkable as the grass is knee high in some areas and there are tarps/abandoned Halloween decorations left all over the wooded area in the middle of July. Even the Nessie prop you need to take a selfie with to show the front desk for a prize is covered in bird poop. Who wants to pose with that? No one can be bothered to clean it? Laziness all around. We return for nostalgia alone, but this property will go under soon enough if it does not improve and revitalize.
Partner
10/10
Exceptional
19 Jul 2026
robert
Great stay will not regret it !
Partner
10/10
Exceptional
17 Jul 2026
Steven
The facilities overall were great! The staff was extremely friendly and very helpful. The resort offered alot to do and the food was great for being all inclusive. Lake Eden is very picturesque, and actually has decent fishing. The rooms were very clean and encouraged an atmosphere of romance for your significant other!
Partner
6/10
Pleasant
15 Jul 2026
Denice
The rooms are spacious and very unique. The staff was helpful and friendly too.
Partner
4/10
Poor
15 Jul 2026
Jolenta
We stayed in a Daine room, our pool was dirty. It had someone’s fake eyelashes in it and bugs. The tile around the jet tub were coming off, as well as the tiles on shower ceiling. Break was an absolute joke. Paying extra for breakfast where you could get better quality at a Holiday Inn is crazy. The property needs a huge update. The website doesn’t tell you anything about the restaurants or bars closing at specific times so half day you can’t even go to them. We got the wrong room key at check in and the front desk worker seemed baffled by that. The worker at the gift shop started vacuuming while we were in there shopping when we were in an hour before close. We won’t be coming back for lack luster service in a ran down motel feeling “resort”.
Partner
6/10
Pleasant
13 Jul 2026
Jeritt
Good staff just need to upgrade the amenities.
Partner
6/10
Pleasant
11 Jul 2026
Denise
The apple garden of eden smelt like mold. It was no hot water Diane from the front desk was so very helpful. She upgraded our room to the champagne tower suite. The food was fantastic. It was prepared to order by a chef. Our waitress Kay was wonderful. Everyone was very professional and great. Especially the front desk. Needs upgraded.
Partner
10/10
Exceptional
11 Jul 2026
Nathalia
So nice
Partner
10/10
Exceptional
10 Jul 2026
Edna
This place is recommended for My V Place, Ronny make video of Tik Tok and YouTube very nice Place.
Partner
2/10
Poor
10 Jul 2026
vanessa
The amenities are a joke !

We had to travel outside the resort for food

Wifi was terrible

Lake looked like a scene from Michael Meyers

Pools are heavily chlorinated to the point your skin peels

Nothing to do near by except the casino

Amenities are out of date and rooms look like they haven’t been remodeled since the 70’s


Food is non existent
Definitely not worth the price
Partner
10/10
Exceptional
09 Jul 2026
Jeff
Very nice people.. attentive to my needs
Partner
2/10
Poor
07 Jul 2026
Edwin
I would like to request a refund for this trip. Paradise stream is old dirty.
10/10
Exceptional
05 Jul 2026
Joe
Was amaising,clean,hot tub,nice pool
Partner
8/10
Excellent
05 Jul 2026
ALAN
I loved that we was upgraded and I liked the room it was nice and the shower and hot tub.. hot tub had some jets that was not working though .
The indoor pool was really cold and the waterfall pool was not even running and the big jacuzzi in the indoor area jets didn't work good at all and you could feel cold water where the jets was pushing out the bowling game had 1 broke lane majority of the time ..and the dinner was ridiculously expensive with 53$ a plate .. we walked across the street and got 2 dinners to a steakhouse and brought back to eat for less then the cost of 1 plate ...
. We don't need much to make us happy so we was able to make the most of everything and still have a great time .. and we both really loved the mirrors everywhere and over the bed was a great touch .. staff was super friendly and helpful and able to show us the champagne Tower and it was absolutely amazing but we could not afford how expensive it was just for 1 night so idk how I would be able to afford 2 nights .we are both single parents she has 2 twin 8 year olds and I have 3 children myself 6,8,12 I could take a vacation with all of us for 2 nights for less champagne Tower price .I'm not 100% that I would come back unless I find a really good deal
Partner
6/10
Pleasant
04 Jul 2026
Juan
I like it was really nice place
Partner
2/10
Poor
03 Jul 2026
Fior D
I had a terrible experience at Paradise Stream Resort. I was looking for another hotel that same night, but the one I wanted was sold out, so I had no choice but to stay.
The room was in unacceptable condition. I did not use the jacuzzi or the private pool because they were filthy. The pool paint was peeling, and the drain covers, which should have been white, were dark brown from dirt and neglect. I took photos and videos of everything.
To make matters worse, the shower water came out dirty, so I couldn't even take a shower. The front entrance, both inside and outside, looked worse than a run-down motel. The carpet have stains, and the ceiling was dirty and poorly maintained.
I showed the photos and videos to the front desk staff. They were shocked and said they couldn't believe the condition of the room. Despite acknowledging how unacceptable it was, the hotel only refunded half of what I paid.
This hotel is far from inexpensive, and the condition of the room was completely unacceptable. After this experience, I would not stay there again even if the room cost only $50 per night. I expected a clean, well-maintained room, and what I received was completely different.
Partner
4/10
Poor
02 Jul 2026
Kristina
We stayed in the Diana's oasis, and the pool had a lot of dead flying ants floating. I also found live flying ants coming out from the bottom of the mirror. The front desk was empathetic and accommodating by giving us an upgraded room in the champagne towers. The pool was better but it was not heated like the prior room so we didnt not stay in it long. The champagne tower jacuzzi was not able to be used which was such a let down. It was chipping off little black pieces when I ran the water and it was gross. There was a hole in the jacuzzi but was covered with plastic so im not sure where that black pieces were coming from. The rooms need some serious work and updating. The sauna also did not work. It took us a bit to locate the Mini fridge that was behind the door in the bathroom. Very odd location. More than likely will not be returning to this establishment.
Partner
10/10
Exceptional
30 Jun 2026
Saskia
Front desk had great customer service. Waitress, I believe her name is Kari) was friendly, helpful & nice. Weenjoyed our stay.
Partner
2/10
Poor
29 Jun 2026
Don
Disgusting. Dirty. Broken Down.
Partner
10/10
Exceptional
28 Jun 2026
Hector
I highly recommend paradise stream and cove haven the staff are amazing and both resorts are great I am looking forward to stay any resort again
Partner
10/10
Exceptional
28 Jun 2026
Yamilee
Me encantó
Partner
10/10
Exceptional
27 Jun 2026
Francisco
Inolvidable momentos en el mejor lugar, jamás pensé que sería así de fantástico estar ahí y compartir con quien uno ama… sinceramente 10/10
Partner
2/10
Poor
27 Jun 2026
GISSELA
Jsjdjsjsjsj
4/10
Poor
25 Jun 2026
Berel
Overall good, but our sweet was very old
Partner
2/10
Poor
25 Jun 2026
Stephen Edward
The jets in the tub are dirty.
The room has a musty old odor.
The first room we stayed— the lower edge door and the door frame were rotten, the toilet won’t flush, the siding of the tub was falling off.
The in door small pool has a white film on top of the water.
The washcloth had a strand black curly hair.
Partner
8/10
Excellent
23 Jun 2026
Michael
We had an overall good trip
Partner
2/10
Poor
23 Jun 2026
Sherifat
It was a terrible experience for us because, somehow, the house cleaner/maintenance left the ozone machine on. We had no idea what it was when we checked in. It was on, and we assumed it was to help with the moisture/mold smell, as the room was smelly of that upon checking into it. The floor/carpet was sticky.

We had stayed indoors for about an hour, noticing I was having shortness of breath continuously, and I started coughing. My husband was in the pool while this was going on. But I knew something was wrong when he entered the room, and he started coughing too. We thought it was the chlorine in the pool. But we were wrong, we went to sit outside for few minute, then came back in, still coughing, shortness of breathe, dizziness from me, so we turned of the orzone machine out of irritation just from the sound at this point, then I called the help desk, they sent in a maintenance and he worked in and said how long have you been here with the machine on, we said for about 2hrs, and he said that is why, you were not supposed to be indoor while its on, its not the pool and its not chlorine, they switched us to a different room same night. But that was a costly error, we could have dozed off and died in our sleep. I told the help desk when we checked out, and she just said oh that, we will give you 255 off on your next booking. How does that help my irritated lungs, the coughing, the trauma, just because I booked a stay with Paradise Stream Resort?
Partner
8/10
Excellent
23 Jun 2026
Paul
The room itself was very clean and the staff was fantastic.
Family
10/10
Exceptional
22 Jun 2026
Viktor
👍
10/10
Exceptional
19 Jun 2026
Jerice
Out stay at Paradise Stream Garden of Eden was great! The room was clean, the grounds were well kept, and the staff were friendly. Overall a good stay for a weekend getaway!
Partner
6/10
Pleasant
19 Jun 2026
Melvina
Everything was amazing and had a fun experience. Especially at Spooners. Ordered food and drinks and bowled then went outside and sat by the bon fire . Went for a swim then went to the night club and play trivia games then went back to the room to enjoy the champagne towers. Great experience and very peaceful. Only complaint is that people who come and smoke in non smoking rooms don’t realize the smell won’t ever go away. Soon as we walked in the room wreaked of cigarette smell and musk like as if it’s stuck In the carpet… which is the people fault not the people who work there.. it’s so simple to step outside.. be mindful of others
Partner
10/10
Exceptional
18 Jun 2026
Theodore
Everything was amazing and well maintained!
Partner
10/10
Exceptional
17 Jun 2026
Javier
Everyone is friendly and helpful. Just needs an upgrade from some of the stays or rooms but everything is great!
Partner
10/10
Exceptional
15 Jun 2026
Trisha
Great place for couple to have alone time away from children. Quietly tucked away in its own area. Dinner and breakfast are great. The rooms are the perfect place.
Friends_and_family Family
2/10
Poor
14 Jun 2026
ANNEMARIE
I would never stay at this place again. The whole room, and for that matter resort, is rundown. The couch in the sitting area which was made of fake leather was ripped and peeling- nobody would sit in it. The bathroom was dirty and the fixtures were rusty. The Jacuzzi was tiny. It was the only thing that was clean in the whole place. The phone was broken. We were unable to call for reservations on the day of our visit. I will admit that the bed was comfortable and the sheets were clean. That is why I’m giving it one star or I would give zero stars.
Partner
10/10
Exceptional
14 Jun 2026
Brian
Kitchy and fun place to stay. It's not a 5 star hotel, so if you're looking for that, look elsewhere. But it has some fun activities and the staff was great.
Partner
2/10
Poor
14 Jun 2026
Jimmie
The place needs a huge renovation from the front door all the way to the closet, we tried to enjoy the pool in the room , I slipped on the loose tile, the pool had some many cracks in it. The room smells of old burning wood so the fire pms e probably hasn’t been cleaned in years. While in the pool bugs were crawling around. The internet service didn’t work had to spend 20 minutes on the phone with a Tec outside of the hotel who was able to get us connected. A few hours after being in the room we noticed that the internet went down again, we could not make any calls or receive any calls, tried to restart phones and followed the instructions given by the tech earlier in the evening, still didn’t work- our phones was reading SOS so my husband said oh it’s time to go. We didn’t even down the night we checked out a little before 12 am and headed back home 2.5 hours away from the hotel. Very unfortunately situation and very disappointed especially with the rates they charge to stay I the Champagne Towers!
Partner
10/10
Exceptional
11 Jun 2026
Hector
The place is beautiful, the room was very nice.
Partner
6/10
Pleasant
10 Jun 2026
Sonya
Our air conditioner did not work and when we finally told the front desk on the 2nd day a maintenance person was sent up and he restarted the compressor but unfortunately no cool air came out so we were miserable on our last night there. We told the front desk upon check out and she said she would make a note about it. Not sure what that meant. They did offer another room but it was our last night and we didn’t want to have to pack
10/10
Exceptional
07 Jun 2026
Allen
Staff
Partner
10/10
Exceptional
01 Jun 2026
Tania
We had assistance from suhey at the front desk she is amazing. Justin in the restaurant very helpful as well loved it can’t wait to return !!
Partner
6/10
Pleasant
29 May 2026
Beckie
Very retro in a good way. A little run down but still clean. Worth a visit if you like unique stays.
Partner
2/10
Poor
24 May 2026
Glenn
Way overpriced and the staff leaves a lot to be desired.
Partner
2/10
Poor
23 May 2026
Lizmarie
Checked in on May 20th and someone barged into our room (maintenance). There was no water in the pool, had to be moved three different times! Second room their pool area had bugs that were dead on the ground. The speaker in room didn’t work. The lights in the jacuzzi area didn’t work, lamp on table next to tv stand also didn’t work as well. The room in the pool was not cleaned properly and it seemed like the jacuzzi mirrors weren’t as well. When we went to breakfast it was not up to par. Food was cold. Customer service was horrible, very rude and very arrogant. Young lady snatched the bill out of my spouses hand and couldn’t even politely explain to us where to pay. Expected us to know. When we asked she rudely said “leave it there”. assuming we’d be using the card on file. Didn’t ask if we wanted to use different one. The amenities were not able to be used due to them leaving everything in the rain. Half the amenities didn’t work as well. We paid over 1500 and couldn’t enjoy ourself at the actual resort. When trying to get in touch with general manager all they kept doing was telling us he’d be there around 2:30-3pm and wasn’t. When we finally were able to get in contact with him. He stated he’d give us 100$ off, didn’t. Gave us 72$ and it didn’t actually come off. Charged us stuff to our rooms that he claimed to take off. On day of checking out, staff were very rude and dismissive and not trying to help us. Put their hands in my spouses face and more. Never stay here!!
Partner
10/10
Exceptional
21 May 2026
autumn
We had an excellent stay! Everything was great, lots of activities and the staff was wonderful!
Partner
10/10
Exceptional
20 May 2026
Jesus
Good
Family
2/10
Poor
18 May 2026
mohammed
Room was not clean, staff rude, saw a raccoon late in the night eating garbage. Place is not maintained at all indoor private jacuzzi spitting out black gunk. Carpet smelled terrible and made the entire room smell. Not sure how it has a rating of 8
Partner
10/10
Exceptional
17 May 2026
Omar
Yes everything is really good
Partner
10/10
Exceptional
17 May 2026
Stephanie
cant wait to come back we celebrated our 5th wedding anniversary loved it
10/10
Exceptional
11 May 2026
Katherine
Clean and beautiful!! Fireplace log lasted longer than expected! Hot tub was great!!
Partner
10/10
Exceptional
11 May 2026
Richard
staff could be more helpful.
6/10
Pleasant
10 May 2026
Suzanne
Mothers Day Weekend Mini Vacay! Overall, it’s a decent place to stay but not for the prices they are charging. Stayed 2 nights in Diana’s suites for $1000. Amenities: tons of them… fishing, arcade, bowling, pool, outdoor games, comedy show, bar and cafe, mini golf, all included! Indoor pool. Hot tub was not a hot tub. More of a big warm bath. Another hot tub was not working and was shut down. These amenities were not close to your room either. Breakfast was included which was a buffet style with a lot of options. The room itself needed some updates. The pool in the room is not really a pool, more less a cool temp soak tub. The ladder was covered in slimy like mildew and not in good condition. The bottom of the pool had some settled dirt. The water that came out of the heart tub in the room smelled of mildew as if the pipes or filters don’t get cleaned. There was no shower curtain for the shower. We had no chair to sit outside our room like the other rooms did and the mat at our door should have been thrown away. I would definitely go back due to location and amenities but would never pay the prices I paid again. Save ur money and get a regular room.
Partner
8/10
Excellent
10 May 2026
Jennifer
I just dislike the fact that the room I had booked wasn’t available for me. Which was totally unfair to me cause there was enough time for them to communicate with me before my check in. Not allowing me to show up n then tell me,
Partner
6/10
Pleasant
09 May 2026
Travis
Okay I booked a room at the Diana Oasis, we were given room 522. The most horrible room I've ever rented or seen. The whole front door and window support system it's rusted so bad. That the window frame and door frame rocks ,along with the Air/ Heating unit, attached to the door frame/ Window. I'm not into slander, have videos of the room & damaged condition, furthermore the hot tub was missing tiles along the floor, it also had a heavy mold smell. No pool in room , peeling wall paper, However once we called the front desk. We were moved to what. We paid for. A nice room with Hottub, Pool in room, and more. The place need a maintained upgrade from the Sign Entering the Grounds.
6/10
Pleasant
07 May 2026
Victor
The indoor hot tub was cold. The jacuzzi tub in the room was nice. Staff waa very nice and helpful.
Partner
10/10
Exceptional
07 May 2026
Gabi
Everything is perfect
Partner
10/10
Exceptional
03 May 2026
Richard
Friendly staff , pool in room and sauna in room and jacuzzi were all great and room was clean and spacious
Partner
10/10
Exceptional
03 May 2026
Yiselina
Good
Self
2/10
Poor
01 May 2026
LATARISHA
Just no, on all categories!
Partner
6/10
Pleasant
01 May 2026
Meschekia
Enjoy the private pool in room and jacuzzi . It was my Birthday but no extra effort was done by the staff even though they were told I waa 8 pm to 10pm for dinner , got the front desk at minutes after 8pm dinner was over we had to get finger food via food coupon at another area on the property. $100 for flowers petals all over the suite and a few balloon has i walked in. No thought was put into that decor. But over all , We make the beat of our 1 night stay
10/10
Exceptional
29 Apr 2026
Wayne
The room was fantastic I really enjoyed my stay
Partner
10/10
Exceptional
26 Apr 2026
Garrett
Great experience
Partner
10/10
Exceptional
24 Apr 2026
Luis
Great
Partner
10/10
Exceptional
22 Apr 2026
Birranda
Breakfast buffet was very mid. We got there at 8:30 as soon as they opened and our food was still cold! The bacon was cold and hard, so were the potatoes which were not fully cooked. Our eggs were runny and also not cooked. My biscuits were hard and cold. I was not happy about that but the servers were nice and they are not to blame for that. The room was awesome and definitely cleaned. Which I liked. I would definitely come back but probably never eat on-site again.
Partner
10/10
Exceptional
20 Apr 2026
Mitchell
We stayed in the Diana Oasis Suite and it was amazing. The room was extremely clean, the temperature in the pool area was warm and so was the water. The staff was very friendly and although there were several guests staying there also it was really peaceful. Will definitely be staying there again.
Partner
6/10
Pleasant
19 Apr 2026
abaidullah
Not sure if it was out of season or just that they need to invest more into the property, but the place is a little run down and old fashioned. Also the pool and hot tub. were both cold. Nobody used them
Partner
10/10
Exceptional
17 Apr 2026
Jason
Excellent are all the words needed to describe.
Partner
10/10
Exceptional
15 Apr 2026
Raymond
Yes everything was awesome i come here all the time we love it
Partner
8/10
Excellent
12 Apr 2026
Jacquelin
The room was clean breakfast buffet it was good. Lots of amenities so that was a plus no complaints outside of the indoor pool being zero degrees in the fall..other than that I would definitely go back
Partner
10/10
Exceptional
12 Apr 2026
Nicole
We love the uniqueness of the property and the awesome staff. It's great to have time to ourselves.
Partner
10/10
Exceptional
08 Apr 2026
Sergio
Suhay was so friendly and kind ! Was our first time and we really enjoyed the stay !!! The breakfast was good !! Very cute place !!! Clean beds !!
Partner
2/10
Poor
07 Apr 2026
Paul
First of all, this place is a joke. It felt like the “ghetto of getaways.” From the moment we arrived, we noticed trash everywhere. Cigarette butts, bags, bottles—you name it. It’s clear they either don’t take pride in the property or simply don’t care.

We stayed in the Champagne Towers and the room was just okay, at best. The bigger issue was that nothing worked. The fridge didn’t get cold, light switches didn’t work, the tubs were chipped, and the list goes on. For the price we paid, it was shocking how run down everything was. And DO NOT use the fireplace. It will smoke the entire room out. I should have realized this sooner based on the piles of half-burnt logs scattered outside the doors. I counted at least five or six—clearly other guests had the same experience and had to throw them out before the room filled with smoke.

The first night we paid $100 for dinner, which was a huge mistake. We sat for 15 minutes before being acknowledged, and they weren’t even busy. Meanwhile, the staff in the back were laughing and carrying on. When our server finally came over, she forgot our drinks, forgot the bread, and the food took forever. By the time it arrived, we were ready to leave. We were also not allowed to take the food back to our room, and the explanations we were given made no sense. One staff member claimed it was because dinner was “all you can eat” (it’s not). Another said it was because there are no microwaves in the rooms and the food couldn’t be reheated properly
Partner
8/10
Excellent
06 Apr 2026
Ronald
Had a great stay but the breakfast is awful. You get better chow in an Army chow hall. Thankfully didn’t book dinners.
10/10
Exceptional
04 Apr 2026
Nicole
Good
Partner
8/10
Excellent
03 Apr 2026
Micaeld
Great staff... i went there 10 years ago and said its out dated..10 years later nothing has changed... its still a great vibe... food was great even my compliant on not being able to take food back to the room... id go back in another 10 years and I vacation 30 times a year....it fits 40+ glory days to perfection as \"champaige tower\" is a perfect get away
8/10
Excellent
30 Mar 2026
Jo Ann
The staff was excellent and we enjoyned our stay. However the room and the indoor pool are needs an update. The room has charm but look in a dire need of updates
4/10
Poor
30 Mar 2026
Shaketia
The room was clean. The shower drain wasn't working water cover your feet. The stopper for the hot tub didnt stay on, water kept going out.
The ladder to the pool was rusty and weak.
We arrived friday at about 7pm the heat didnt start working until Saturday afternoon. We had to turn it up to 90 for it to start work. We did enjoy the comedy show the food and drinks at spoons was good. We rode ATVs 3 minutes away from the place that was awesome
Partner
2/10
Poor
24 Mar 2026
Mohamed
Staff was
10/10
Exceptional
24 Mar 2026
Luis
Everting was great, beautiful and relaxing place
Partner
10/10
Exceptional
21 Mar 2026
Wibenson
Yes
Family
10/10
Exceptional
16 Mar 2026
Aleksandr
Clean room. Clean Jacuzzi. Fireplace in the room. Great breakfast (included)
4/10
Poor
16 Mar 2026
Candace
Went for a romantic getaway the property was very outdated. There were spiders all in the bathroom and in the bathroom sink the carpet needs to be changed. It was a smoke smell in the room. I would not visit this property again. This probably really needs a makeover other than that if you’re into the wilderness and poor quality get away this would be the perfect place.
Partner
4/10
Poor
16 Mar 2026
Ruth
We used to love this place when it was under the Caesar organization. It has not aged well. However, this is nothing compared to my first morning interaction with the front desk. I asked where was the room safe and she indicated that the rooms haven’t had safes for years. So, I said, “but the hotel rules label on the door says that Management is Not Liable for items”. So, then I asked her, “Do you mean to tell me that you have a sign saying to use the provided safe or they are not liable?” She responds with a deadpan, “we do not have safes and we are not liable.” All other staff were wonderful. The place was lonely, not much to do, nothing is included in the price except the room - which used to be a joy but with the lack of cleanliness (including disgusting swimming pool). We will absolutely return when they get new management.
Partner

Location & surroundings

Paradise Stream Resort
6208 Paradise Valley Rd, Mount Pocono, United States

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Paradise Stream Resort

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