Name: ibis Bordeaux Centre Gare Saint-Jean
Address: 19 Quai de Paludate, Bordeaux, 33800, FR

10/10

Exceptional

01 Aug 2026

Stephen

Staff was so helpful and friendly.

6/10

Pleasant

14 Jun 2026

Isabelle

Just for the night was ok I was in transit .will not spend Vacation there

10/10

Exceptional

24 May 2026

Alun

I stayed here for 6 nights from 12th to 18th May 2026.
The hotel was clean and the room had everything that i required,...it was convenient for the tramway and the main railway station, both about 5 mins walk away.
The staff were fantastic, so friendly and helpful with everything, and for that i can't thank them all enough !
Very well done everybody !

I plan to return to Bordeaux in the near future and i would have no hesitation in returning to this hotel for my stay.

Merci beaucoup,..........Alun - Cardiff - Pays de Galles.

Self

10/10

Exceptional

16 Apr 2026

Christine

Short walk from station but located close to major roadworks so not good for walking in neighbourhood. Hotel room was small but clean and adequate for one night

Partner

8/10

Excellent

09 Mar 2026

jean frasncois

Well located , convenient for public transportation.

Self

4/10

Poor

03 Oct 2025

Stephen

Located near to the station, budget hotel poor breakfast and small rooms.
Friendly staff.

Leisure Partner

6/10

Pleasant

17 Sep 2025

Michael

Overall okay, but the walls in the room were very dirty and needed to be cleaned. Especially behind the desk and suitcase bench. Disgusting. Room was extremely tight, had to squeeze by furniture. Had some confusion at checkin with breakfast, I thought they told me breakfast was included but they charged my 13.90 per day. Apparently they were asking if I wanted breakfast included. Be careful with this. Location is good for the train, but you need to take the tram into the city centre (which is easy)

Leisure Self

8/10

Excellent

27 Jul 2025

Marianelly

Weekend break

Right now there is construction around the area, so it wasn't easy to arrive at the hotel

Friends_and_family Family

4/10

Poor

20 Jul 2025

Courtney

Rooms are in desperate need of a deep clean and renovation. Bathroom was very grotty. Be prepared that rooms are so basic that they don’t even have water glasses.

The hotel is currently surrounded by a building site so don’t expect any nice views of Bordeaux

Leisure Partner

6/10

Pleasant

03 Jul 2025

Karla

My stay at this property was a mixed bag. I had concerns about the cleanliness of the room, especially the bathroom. Most of the staff I encountered were helpful and professional. However, I encountered one older male staff member who was very rude and disrespectful. The breakfast offered by this property was very extensive and worth the cost.

Leisure Self

8/10

Excellent

26 May 2025

Hussein

Good value for money, near the station so great for one or 2 nights for a quick visit into the city.

Leisure Partner

2/10

Poor

28 Feb 2025

michael

Terrible

Was right next to a demolition site and should have been part of the demolition itself

Partner

8/10

Excellent

27 Aug 2024

Mark

Was clean and central for our purpose

8/10

Excellent

17 Aug 2024

Allison

Good, clean rooms. Comfortable beds and good accessable area for the rest of Bordeaux. The area did not feel particularly safe, however we had no issues. The staff were incredibly helpful!

Leisure Friends

8/10

Excellent

28 Jul 2024

batikan

It was okay for a budget hotel. Only the area didn't feel so safe.

Leisure Family

10/10

Exceptional

24 Jul 2024

ALFREDO

Todo muy bien. Recomiendo 2 o 4 percheros en la habitación.

Friends_and_family Family

10/10

Exceptional

30 Jun 2024

Stephanie

Comfort and cleanliness

One overnight stay due to a late arrival and missed train. Room was impecable and a good price.

Friends_and_family Family

2/10

Poor

29 Jun 2024

JUAN

No air conditioning. I was moved to a different room, and it was the same issue. This is also not the one in front of the train station, although the name says Gare Saint Jean

Leisure Partner

8/10

Excellent

16 May 2024

Rabah

The service by the desk people were great. The bread choices in the breakfast was fantastic. The four-graon break was a hit. The room service by KLEA was excellent. The breakfast team was and reception were pleasant and helpful. The hotel is at a walking distance from the Saint-Jean train station when you can buses and the tramwayto the city center. They offer oarking for $15 euros per day. The outside is safe but does not like it. Plenty of road work outside is an issue. Merci pour votre accueil chaleureux.

Leisure Family

10/10

Exceptional

20 Apr 2024

Mary

Front Desk was very Friendly and Helpful.

Rooms were clean and in good condition.

Location is conviently located close to tram line and within walking distances to stores and restaurants.

Leisure Self

10/10

Exceptional

12 Jan 2024

Mary

Great for the value.

Partner

6/10

Pleasant

22 Sep 2023

Christine

The breakfast was really good

Leisure Partner

10/10

Exceptional

03 Jun 2023

Margaret

A great place to stay, close to the station and the navette will take you anywhere you need to go in Bordeaux.

Leisure Self

10/10

Exceptional

10 May 2023

Verified traveler

Short wee stay

Nice and simple hotel, close to train station. Staff were so lovely and helpful; everything was super easy.

Partner

8/10

Excellent

24 Jan 2023

ROBERT

Great staff

Good value for money, small rooms but serviceable. Not in the most solutions arra but good tram communication

Partner

2/10

Poor

09 Oct 2022

Verified traveler

I chose this hotel based on it having air conditioning. Got to the room and the ac was not working. I went to reception to ask if they could fix it or change rooms and was told that it was turned off through all their hotels to save energy. It had been a hot day and the hotel building retains a lot of heat, so it was impossible to sleep - one of the worst hotel stays ever. Basic mis-selling if they already know the air conditioning is off but still sell the room based on it having ac.

Leisure Partner

10/10

Exceptional

31 Aug 2022

Jeffrey

Great staff and in a good location for sightseeing and eating.

Leisure Partner

8/10

Excellent

19 Aug 2022

Andrew

Good value

Very nice hotel - better than expected! Breakfast also good value

Self

8/10

Excellent

14 Aug 2022

Indra

Likes: Close to the railway station and transportation. Good breakfast.
Dislikes: very small room, no coffee making possibility.

Business_and_leisure Partner

8/10

Excellent

22 Jul 2022

Maureen

Was a great stay ,close to everything and everyone was so helpful .

Business Self

10/10

Exceptional

21 Jul 2022

catherine

Staff are helpful and friendly.

Leisure Family

8/10

Excellent

19 Jul 2022

Bethany

Review

Great stay, really quiet at night but air con wasn’t the best and we were bitten by mosquito multiple times during the night. We had to kill three during our stay and could find other remnants of dead mosquitos on the walls and ceiling

Partner

10/10

Exceptional

06 Jun 2022

Joanne

J'ai bien apprécié mon séjour dans votre établissement. être a quelques pas de la gare est très appréciable avec des valises.
Personnel très attentionné.
Hotel très bien tenu

Leisure Partner

8/10

Excellent

10 May 2022

Lari

While the room was clean it is also a bit smaller than other Ibis or comparable hotel rooms in this class. It is fine for a day or two, it will feel cramped after that.

Be aware that there are 4 Ibis hotels in the immediate area, so don’t just walk to the first one you see.

Leisure Partner

10/10

Exceptional

19 Apr 2022

Robert

Weekend way for Easter.

Needed to get away for a weekend which happened to be Easter. I loved Bordeaux and wanted to be there after three years of no travel. I came on the train from England and it was very convenient for St Jean station. The area around the station is OK.

Self

8/10

Excellent

03 Dec 2021

Verified traveler

Better inside than out!

Building exterior belies the warmth and cheer of the welcome inside.

Self

8/10

Excellent

27 Aug 2021

Verified traveler

Nice hotel by the river and station.

Typical Ibis hotel, a short walk from the railway station and next to the river. Easy to get a tram to get about. There are several other Ibis hotels in the area, so be sure to go to the right one. Check-in and out staff excellent, both friendly and efficient. Breakfast a bit limited by Covid-19 restrictions. I was given a room which I think is aimed for people in wheelchairs, so both the bedroom and the bathroom were bigger then normal for an Ibis hotel. The hotel was as expected and I would certainly use in again.

Business

8/10

Excellent

09 Dec 2020

Dolla

Convenient

Self

2/10

Poor

27 Aug 2020

Andrea

It wasn´t good at all. I made the reservation online and the hotel confirmed it and deducted the money from credit card. When my mother arrived at the hotel they said that they did not have any booking. She showed the confirmation number as well as the payment done in my card and they said no. This was 9pm so she paid on spot for her room. What basically happened is that the hotel has charged the room fee twice....still no money refund in my card....

Friends_and_family Family

8/10

Excellent

27 Feb 2020

Verified traveler

Nothing was special or un expected just all ok but expensive for what wss provided

Friends_and_family Family

8/10

Excellent

04 Feb 2020

Verified traveler

The location for our purposes (travelling further afield) was great as very close to the rail station, it was also easy access to the town centre,
The only slight complaint is the room was quite small and would benefit from having tea and coffee making facilities in the room, otherwise 😁👍

Leisure

8/10

Excellent

27 Jan 2020

Verified traveler

Very clean and peaceful and 5 mins walk to station
Close to the city centre
Staff very help full

Friends_and_family Family

8/10

Excellent

16 Dec 2019

Lawrence

Well run, clean hotel

Well run moderate priced hotel with very clean small room and responsive staff

Self

10/10

Exceptional

13 Nov 2019

Verified traveler

Excellent location close to train and bus station.

Leisure Friends

8/10

Excellent

03 Oct 2019

Verified traveler

This was the smallest room we had in two weeks of travel. If you have lots of luggage it can pose some issues. The beds are small and tight. The bathroom door doubles as an extra door to the hallway. This is great to cut down noise; kind of awkward when using the bathroom. The bathroom is also very small. So with two people it’s rather tight.

But they try hard. The staff is awesome. The breakfast was fantastic and the decor is very calming. The elevators work well as does the wifi. So despite its size, I found it a good overnight stay. Now we did stay here two nights and perhaps that was a bit much.

The location to the main train station was the big draw for us. A word of caution: there are four Ibis hotels in this location and ours faced the Main Street overlooking the river. This was good but the area is rather sketchy at night.

Leisure Partner

8/10

Excellent

27 Sep 2019

Verified traveler

There are five Ibis hotels around the Gare St. Jean, and three within one block. Pay attention to which one you're staying at if you head out of the area and then return. Desk staff at the wrong Ibis hotel may not be less than helpful getting you directed to the one in which you're registered.

Leisure Friends

6/10

Pleasant

12 Sep 2019

AB

Like: location, price, bed, breakfast
Don’t like: room size, quality of maintenance, lighting and cleanliness immediately outside the property

Leisure Family

10/10

Exceptional

04 Sep 2019

Brian

Friendly staf and within walking distance of the station

Leisure Friends

8/10

Excellent

13 Aug 2019

Verified traveler

staff very polite and helpful. Breakfast excellent. Room cleaned everyday very well. Would stay here again.

Leisure Friends

8/10

Excellent

16 May 2019

Verified traveler

Usual good standards from Ibis however local area run down and full of street walking alcoholics

Leisure Friends

10/10

Exceptional

02 May 2019

Verified traveler

Convenient location near station. Room fine for one person, with ample space and desk. Double glazing good against outside noise: could hear trains but not loud.

Helpful staff, small restaurant a welcome feature.

Room staff neglected to make up room one day — obviously a mistake. Could not open window, and with heat off for the season there was no ventilation.

Leisure Self

6/10

Pleasant

29 Apr 2019

Verified traveler

Ok hotel for one night in transit - the room was tiny, the bathroom needed refurbishment and the location of the hotel near the train station made it very easy to connect between a late train and an early flight. The neighbourhood is ok, although again not where I’d choose to stay if I were holidaying in Bordeaux.
Very nice and helpful staff though!

Leisure Partner

10/10

Exceptional

28 Apr 2019

Verified traveler

Location was fab, clean and tidy room as expected, the staff were very helpful and spoke great English. Would highly recommend this hotel to anyone staying in Bordeaux!

Leisure Family

6/10

Pleasant

06 Mar 2019

Verified traveler

The single beds are half the size of a double. So they are smaller than a standard single bed. It was very small. I’m not a big person but I struggled to sleep in it.

Leisure Family

8/10

Excellent

14 Dec 2018

R

Nice location and staff but small room size. They dis have good sport channels though!

6/10

Pleasant

12 Sep 2018

eamon

Low budget hotel everything nice and clean beds a bit small with mattress toppers on which tend to move leaving me hanging out of bed, allthough my wife's didn't,don't bother with breakfast waste of money
,

Partner

10/10

Exceptional

03 Sep 2018

Russell

Right on the Way

They were very helpful in every area, particularly with our bicycles. It is perfectly located on the Eurovelo route we were following.

Partner

10/10

Exceptional

14 Aug 2018

Verified traveler

Good location, close to train station.
The surrounding streets are not the best ones but I was feeling safe

8/10

Excellent

26 Jul 2018

dr

A goid walk into the city

Hotel is very close to the train which was convenient. A city pass for 72 hours made it easy to use the good tram service but a different route each day gave me new ways to see this excellent city. The front desk people were always very helpful with places to eat and sights to see.

8/10

Excellent

22 Jun 2018

Isobel

Good 3 star hotel with friendly staff.

Good 3 star hotel, not far from train station or tram stops. Friendly and helpful hotel staff. Good breakfast but if staying more than 3/4 days could become monotonous as practically the same each day. When busy may need to wait for replenishment of food, cutlery, glasses etc. Good that there are takeaway bags and cups available - nice touch. Rooms are small so be careful when walking round the bed as can hit your leg off the corner. Comfortable bed. Good air conditioning in room able to control to suit.
Hotel sells single and day tickets for public transport. If you need to get a 7 day card need to buy at the machines at the stops but please note that they do not take notes only coins or card.
Easy to get around on the tram system.
Area fine to walk around even at night - few eateries and bars across from train station if you need something nearby.
Bordeaux is an expensive city for eating and drinking but if you 'shop around' you can make it more cost effective. Look out for happy hours in some places. Prices in hotel reasonable for drinks.

Partner

10/10

Exceptional

16 Jun 2018

DAN

best ibis

very nice and good

Partner

8/10

Excellent

14 May 2018

Justin

Great for one night only

Close to train station but it is not a very safe/désirable area, that said room was clean and new, very comfortable bed, pleasant staff. Ok for staying a night but would not base myself here if staying longer in Bordeaux.

Partner

8/10

Excellent

26 Apr 2018

jordan

Convenient to bus and trains.

Happy with this place. A fridge in the room would be nice.

Partner

8/10

Excellent

28 Oct 2017

Verified traveler

Clean hotel near station seedy neighborhood

Clean basic accommodation hotel near the train station. Utilized as a quick rest stop between Paris and the Dordogne. The staff was friendly and efficient. The location is near the train station which really is the only positive. The neighborhood feels a little seedy. Bordeaux city in general is architecturally and otherwise not a great city but works well for a rest stop en route to other areas or as a home base for the touring the fabulous Bordeaux REGION.

8/10

Excellent

26 Oct 2017

Debbie

Convient but too small

Nice ciean hotel , convient to walking and transportation, but room is too tiny.

8/10

Excellent

29 Sep 2017

Verified traveler

Good, clean convenient

Located close to the Gare Saint Jean, this hotel is a 25 minute walk from the centre of the old town of Bordeaux. There are also convenient tram links close by, but walking distances are not huge in Bordeaux. Spotlessly clean, a perfectly functional place to sleep whilst visiting Bordeaux. There is a small bar in the hotel foyer, but you wouldn't be spending time other than to sleep or eat breakfast in the hotel. Bordeaux has a massive choice of bars and restaurants. Walking into town, explore the back streets rather than walking the direct route.
A taxi from/to the airport costs about Euro 55, the only alternative is a bus followed by the walk or a tram from the centre of town.

8/10

Excellent

17 Sep 2017

Yew Cheong

So convenient. Carrefour is just round the corner.

8/10

Excellent

10 Sep 2017

Catherine

Hotel was close to the station.
Clean room , friendly and helpful staff
Sights within walking distance

Family

4/10

Poor

24 Aug 2017

Karen

Disappointed

Disappointed with the location, thought it was close to the river but it was close to a red light district!

Partner

8/10

Excellent

08 Aug 2017

Alain

Nice hotel close to downtown by foot

I was looking for an hotel close to downtown by foot because i wanted to walk all day long to discover the old parts of the city of Bordeaux during my vacations. I was also looking for a place close to the train station. The Ibis hotel was a very good place for me. The hotel was comfortable and quit at night. I had a good previous experience with Ibis hotel in Toulouse days before. Thank you very much.

2/10

Poor

25 Jul 2017

Lisa

Stay away - terrible \"customer service\"

I made a booking for the right dates in the wrong month. I completely understand that this was my mistake but because I realized within 2 minutes of booking it I thought that I would be able to sort it out with very little disruption to the hotel. I have in fact made this mistake one time before (never learn) and received an understanding and helpful response from that hotel in question.

However the iBis Bordeaux Centre Gare Saint Jean was not at all interested in any form of customer service. The minute they had my money they were not interested. They have multiple hotels worldwide and a 2 in Bordeaux alone but were unwilling to change the date or the hotel or be of any assistance at all.

I understand the nature of contracts and legal systems however this was beyond that. I completely disagree with their approach and would not recommend dealing with them for that reason.

Family

8/10

Excellent

04 Jul 2017

Verified traveler

Clean and good quality vis price/cleanliness/helpfulness of staff. Would use again.

8/10

Excellent

07 Jun 2017

Robyn

Good value short stay.

Just a one night stay en route to wine country. Good location close to train station and tram system. Great breakfast buffet at good price, helpful staff. The rooms are fairly small but value for money.

Partner

6/10

Pleasant

16 May 2017

hotdog

friendly staff

a bit far out from the main city centre, shower can be improved, overall experience was satisfying.

6/10

Pleasant

10 May 2017

Verified traveler

Tiny room, no refrigerator not even a hand towel. Uncomfortable in small space.

8/10

Excellent

03 May 2017

Verified traveler

Practical hotel near station

Small but comfy bed - practical hotel rather than pretty hotel!

10/10

Exceptional

23 Apr 2017

Terry

Really convenient for train station

This hotel provided a great base for 3 days of wandering around Bordeaux and touring the local area. Its location was perfect for both parts of my trip, being located close to the main railway station for early departures and late returns, but also within easily walkable distance of the main features of the city itself. Local transport links were close as well.

8/10

Excellent

19 Apr 2017

etienne

Perfect location nearby the railway station

The standard of this hotel corresponds to an IBIS standard. The location nearby the railway station is perfect for a train connection, and less attractive for tourism. It is located in a district in transition, far from the city centre and the touristic area.

Partner

8/10

Excellent

08 Feb 2017

Eric

Close to Train and Transportation

Very nice place with friendly staff and clean rooms and a small bar. Breakfast was continental with an opportunity to cook eggs.
Just around the corner from the train station and very close to the Tram stop..so excellent location.

6/10

Pleasant

09 Dec 2016

Verified traveler

noisy hotel - doors, water, clients.good, clean, budget

Family

8/10

Excellent

03 Dec 2016

Nadia

Clean & comfortable room

There are 3 Ibis hotels near the Bordeaux train station . So this Ibis hotel is Not right across the street from the station & a bit hard to find . I had to go to the one ( Ibis ) across the street to find out it was the wrong hotel !!! Area at night was not really safe ( I'm a woman travelling alone ) . But once inside , the hotel was very nice & the room very clean & comfortable ( a bit small ).
The breakfast buffet was very good ( 10 Euros ) . I just thought it was a bit too expensive for the area ( 120 Euros for a night at the end of November ). The staff was very helpful & professional .

10/10

Exceptional

13 Nov 2016

Alan

Great value

Really good front desk service - guys really are service oriented.
Nice clean and comfortable room.
Breakfast was outstanding!

6/10

Pleasant

03 Nov 2016

Annmarie

Sad room

Room was tiny. Room was clean. Room was sad. Location was very near to rail station but in a seedy neighborhood.

Partner

6/10

Pleasant

20 Oct 2016

mr

Good but basic

Good but basic...price was good but room small and navigating around the bed was challenging

8/10

Excellent

12 Oct 2016

Mary Louise

Pleased

The hotel was convenient to the Train Station and tram stops.

Partner

8/10

Excellent

05 Oct 2016

Jean-Luc

Good location

Very small room in a business style hotel, but in a good location near the riverfront. Very secured parking but 10 Euros a night.

Partner

10/10

Exceptional

04 Sep 2016

Thomas

Good, clean and modern hotel.

After touring round Europe for a few weeks, it became apparent to me that Ibis hotels always offer a good standard of service, comfort and cleanliness. This one was no different. The check in was quick and welcoming. The wifi was free and ran at a decent speed. The room was clean and comfortable. Overall, a very enjoyable stay.

Partner

8/10

Excellent

28 Jul 2016

jt

Ibis is always super clean with a friendly staff.

Easy location, good lounge area and bar, great choice for breakfast: an excellent value.

6/10

Pleasant

26 Jun 2016

Mark

Overnight stop

Had to overnight before catching a train. Clean,friendly. Room was without anything,not even a pencil and pad.are around hotel was not particularly pleasant

Family

8/10

Excellent

17 Jun 2016

Verified traveler

Excellent location, close to railway station

Excellent location, perfect for those arriving by train. Easy Walking distance to town centre and tram lines nearby. Staff very friendly and welcoming. Really good breakfast. Had a very comfortable 3 night stay during Euro 2016. I would strongly recommend the place .

8/10

Excellent

06 Jun 2016

Monica

Nice hotel close to station and town transport

I had a bit of trouble to find this hotel as not knowing the differences in Ibis hotels I happened to go to the 2 Ibis hotels before getting to the right one. I must say staff in all of them were nice, friendly and helpful.
Once I got to the Ibis with my reservation everything went fine, staff were efficient and helpful. The room was clean, confortable and quiet. Good TV and free WiFi added to the confort. Breakfasts buffet was delicious.

6/10

Pleasant

19 May 2016

Linda

Shame about the location

The hotel was ok: the room was clean but small and dark. Staff were good. The problem is the location: I would not recommend it to solo female travellers. Groups of predatory looking men roam the nearby streets openly appraising female visitors.

8/10

Excellent

07 May 2016

Annette

Three days in Bordeaux.

We really enjoyed the bike hire and transport pass in Bordeaux. The weather was great and position of the hotel was ideal for our needs.

Partner

8/10

Excellent

03 Apr 2016

JOSHUA

Good for business purpose

Friendly staffs, free fast wifi, good breakfast. Not far from Saint Jean train staion. Thankfully the floor we stayed was really quiet. We could sleep well.
But room is really small. Very small. We had 2 suitcases and it was impossible to open them at once. I think this hotel is made for short staying and business trip purpose guests, not like romantic.

Partner

10/10

Exceptional

03 Oct 2015

Dirk

Good hotel for a short stay near the centre of Bor

Easy to find, friendly helpful staff and a very well designed and furnished room at a fair price

6/10

Pleasant

08 Sep 2015

Verified traveler

Bit far away from the main center but close to the train station. Nice ibis breakfast. Good stay.

Partner

8/10

Excellent

03 Sep 2015

Michael

Good hotel, but be aware of the location.

Excellent location for the station, though not in the best part of town. Good standards at the hotel, though beware of the bar, which is expensive.

6/10

Pleasant

26 Aug 2015

Verified traveler

Short stay in Bordeaux

Very close to Bordeaux ST-Jean.
Close to the city centre
Excellent staff!!!

8/10

Excellent

25 Aug 2015

Christine

nice hotel close to restaurants and train station.

Room was clean and very comfortable.The staff were friendly and check in was fast.

8/10

Excellent

24 Aug 2015

Nathan

Typical ibis quality

Nice hotel, usual ibis quality rooms and great staff service. Location was good for the train station and tram, however the other ibis styles and ibis budget were slightly better located.

Partner