Teneo Apparthotel Bordeaux

6/10

Pleasant

08 Jan 2026

Jane

Very convenient for us as a stop over. Amazing baker’s right underneath for the best bread. The communal areas were lovely and well maintained but the room was a little lacking (although for £57….) bathroom was a bit basic. Was handy having kitchenette facility.

10/10

Exceptional

22 Sep 2025

Colleen

I enjoyed a 4 night stay in mid September, 2025. Although I was travelling solo, a had a really nice suite with both a double bed and a single bed in the other room. The kitchenette was suitable for simple cooking. I was lucky to have brought a sharp knife with me, as the kitchenette didn’t have that. I was also lucky to have brought a plug for the sink and a dish cloth (one simple kitchen towel was provided).

The area appears a bit rough in the evening, however, in daytime hours, lots of locals and visitors are in the area, commuting to the train station and/or school/work.

There is was a laundry room right on my floor, which was convenient. A small cost that can be activated with a recite card.

Be careful with making sure to lock your suite door behind you when you leave. I realized on my first day that it doesn’t automatically lock. I didn’t have any issues with anyone going into my suite, but I had to remember to lock the door with the key each time.

Staff were helpful at the front desk. I didn’t opt for cleaning or breakfast (additional prices), however, staff were happy to replenish toilet paper and dish soap upon my request.

Leisure Self

10/10

Exceptional

03 Sep 2025

Wanda

Really enjoyed the location. Close walking distance to transportation, services and attractions . Very comfortable accommodations!!

4/10

Poor

29 Aug 2025

Mihaela

Close to the St-Jean station. The area feels unsafe at night. Many homeless people. There is no reception after 7 pm, it is important to remember the entry code as the entry is closed. There are no cards to get in the hotel or the room, but a key.

Leisure Family

6/10

Pleasant

18 Aug 2025

Shani

Great if you enjoy the heat

We had a better stay earlier in the year but hadn’t appreciated the toll the heat would take on our comfort. We had the windows open and fans on but the heat persisted. Nice and cool near the river in the evening and the park had a cold air installation.

Partner

8/10

Excellent

12 Jun 2025

Ernestine

Not too far from train station. Large spacious bright apartment with small kitchen. Clean and fresh.

Friends_and_family Friends

8/10

Excellent

29 May 2025

Theresa

The hotel is within walking distance to train station. The washer dryer on site sure made our life easier. There’s a bakery and supermarket within walking distance.

Leisure Family

8/10

Excellent

28 May 2025

Shani

Great location

Great area near universities and easy walking to the river.

Partner

10/10

Exceptional

07 May 2025

Laura

Very comfy beds and clean. Great place for stop over to visit the city. Very friendly and helpful staff

Leisure Family

10/10

Exceptional

29 Apr 2025

Verified traveler

Great Value for the Price

Clean property in a convenient location. Amenities are basic, but I consider this place a great value for the price. Mini-kitchen with a microwave came in handy when I didn't feel like going out. Staffs are friendly and very helpful.

Self

10/10

Exceptional

09 Jan 2025

Valery

L’appart était propre et sympa, assez grande pour nous trois. The welcome was nice and explained briefly the information we needed to know. Je n’ai vraiment aucune mauvaise chose à dire, merci🙏.

10/10

Exceptional

08 Oct 2024

Anne

We arrived early hours a d was sent clear instructions on how to enter and find our key. Reception were informative and polite. We asked for clean towels and they offered toilet paper binliners and hairdryers too. Bordeauxwas fabilous ezsy to get around plenty yo see xx

Leisure Partner

10/10

Exceptional

03 Sep 2024

ferdinando

Wonderful

Central location, friendly staff, good breakfast.
Rooms well equipped

Friends_and_family Family

8/10

Excellent

23 Aug 2024

Richard

A lovely apartment block with in a short walk from the train station and within walking distance to the centre of Bordeaux meant it was quieter that staying in the more central areas

Friends_and_family Family

8/10

Excellent

09 Jul 2024

Clare

The hotel was close to the railway station and just a short walk to some bars and restaurants. Did experience a fair bit of outside noise during the night.

Leisure Family

8/10

Excellent

10 Jun 2024

Michelle

Very good. The staff like Chloe, Halima & Lova are very attentive & helpful!

Room decent and location convenient next to the pharmacy & a very yummy pastry shop.

Walking distance to Marche Capucin market very convenient!

Self

8/10

Excellent

09 Apr 2024

monica

Set on a nice quiet street 15 min walk to town… 15 mins drive from the train station. The staff were lovely all with a good level of English. Great self contained 1 bedroom with sep lounge living area with pull out double sofa bed. This would need a a great place to use as a base to explore other areas…. Just wish they had included milk in the ftidge

Friends_and_family Family

10/10

Exceptional

05 Apr 2024

Heather

Friendly, great value

Super friendly staff. Room clean and quiet with well equipped kitchenette as a bonus. Good selection of food for continental breakfast. Location convenient for tram.
Room decor basic and uninspiring but overall very good value.

Friends_and_family Family

8/10

Excellent

27 Mar 2024

Emmanuel B

Decent stay

Clean property, close to train station and not so far from downtown. Only issue is the window facing the street did not close properly and the noise from outside was unfiltered. Additionally, the curtain was in a weird position due to the window itself, so light did get through.

Self

8/10

Excellent

21 Nov 2023

Tina

Comfortable and clean

Accommodation was basic but adequate for our stay. Close to main town of St Jean and tram/bus routes. Room clean but very hot despite not turning on the heating and it being November. The water tank was directly above the toilet which was hazardous but other than that it was a comfortable stay. Our only real grumble was the neighbour above us allowed their toddler to continually run up and down at night and this often kept us awake until they finally got the child to bed!

Friends_and_family Family

6/10

Pleasant

13 Sep 2023

Eanna

Good location

Lack of ac in exceptional heat, no clear communication about checking in outside reception opening hours

Partner

8/10

Excellent

12 Sep 2023

Verified traveler

Good size and convenient but hot

Good size suitable for family. The weather was too hot the rooms are on top floor that is not suitable for summer season. All good on other aspects.

Friends_and_family Family

10/10

Exceptional

22 Aug 2023

Robin

It was great

Partner

6/10

Pleasant

03 Aug 2023

Rudolph

Not a welcoming place to stay really, as there was a sense of neglect over the building and particularly my bedroom. It was well appointed, or it would have been if everything worked. The hot tap was particularly lethal as it only dispensed boiling hot water.
The bed was good though and there was a fair amount of space. There are better places to stay in the area though.

Leisure Self

10/10

Exceptional

13 Jul 2023

Laurence

Séjour parfait!

Cet appartement est vraiment super, c'était très calme malgré le fait que c'est situé en plein centre. De là, la gare est proche et le centre-ville aussi, tout se fait à pied. Le mobilier est récent, tout est propre, le personnel toujours souriant à l'accueil. Tout était super!

Friends_and_family Friends

8/10

Excellent

03 Jul 2023

Bruce

The apartment room we had was ideal for a young family. The bedroom had an ensuite shower room and the kids beds were in another room. It was clean and nicely decorated. Good value for money. The area vloser to the train station is a bit run down

Leisure Family_with_children

10/10

Exceptional

11 Apr 2023

Sean

Very convenient option near the main train/bus station!

Leisure Friends

10/10

Exceptional

21 Feb 2023

JACQUES

Keep it up.

It is my third stay in that hotel and the standard is very good. The staff at the reception are very kind and helpful. I recommend the establishment.

Partner

10/10

Exceptional

25 Dec 2022

Sandra

Just five minute walk from the train station and a about 25 minute walk to the sights to see.

Check-in was easy. The receptionist spoke English and was very kind and helpful. She pulled out a city map and showed us where we were and how to get to the sights to see. She was through and clear on what we expected to have in our room. I think the only thing that would have made this perfect was having a hair dryer!!

Leisure Family

8/10

Excellent

28 Sep 2022

Celia

Very kind an atentive receptionist and made check-in very easy...clean and sufficient space.

Friends_and_family Family

10/10

Exceptional

06 Sep 2022

Chamindra

Polite and helpful staff. Spacious rooms. Thanks

Leisure Family

10/10

Exceptional

12 Aug 2022

John

Very nice hotel
Air conditioning needed for the hot weather
Very nice and helpful ladys working at the desk

Leisure Partner

8/10

Excellent

08 Mar 2022

Stephanie

Comfortable basic hotel

Comfortable stay and good location but very basic.

Friends_and_family Friends

10/10

Exceptional

28 Feb 2022

david

great value

Good value, clean ,spacious apartment.

Self

8/10

Excellent

31 Aug 2020

Celine

The property is really well located just under 15 minutes walk from the city center. And the train station is under 10 minutes walk. You have a bakery just outside the hotel so its perfect for a short stay. The apartments are spacious (were a family of four) and the bed were amazingly comfy.

Friends_and_family Family_with_children

6/10

Pleasant

22 Nov 2019

Verified traveler

I booked this property for its proximity to the train station - that was great. Lots of construction on the streets made it challenging to navigate with a suitcase, room was much older and less nice than photos, kitchenette was as described. Neighbourhood doesn’t feel the safest with some drunks and homeless, but location is great for hoping on the metro or walking into historic downtown

Business Self

2/10

Poor

25 Oct 2019

Ersin

worst experience.

I am a traveler and going around the world every week. it’s the worst hotel I have ever stayed. Receptionist was really rude. We arrived to hotel. Our baby was crying and I told receptionist that “let my wife and the baby to the room and I will come back and finish the procedure(payment). I even told her that keep my credit card with you but she didn’t accept that. We had problem with the heating. I asked help but “she said “if it is not working they didn’t open it”. I can tell a lot of things about this property but I will definitely not stay here again and don’t recommend this property at all.

Business Family

2/10

Poor

25 Sep 2019

Theresa

DO NOT book here - this property is NOT safe!!! Women beware! I wish I could give this hotel a good review. Honestly my room was great (I booked a single room with private bathroom). It suited my needs perfectly. BUT - after the incident that occurred, I was terrified and can never recommend this place. My room was broken into overnight - someone entered my room while I slept!!! - my purse was taken, ransacked, valuables taken, and thrown into the closet by the front door. This is the stuff of nightmares and horror movies, esp for a single woman! I didn't realize it until the morning when I couldn't find my purse and panicked - then panicked even more when I realized I'd been robbed! I was very shaken up and scared, knowing that it could have been so much worse (I could have been raped or murdered!!!) When I went to the front desk to report this, they said they don't have security cameras in the hallway (only the lobby), and that \"I could call the police if I wanted to.\" I was also offered a coffee to help \"calm me down.\" I was so upset I left immediately and got out of the city. The doors on the rooms are key entry (no deadbolt, no key card) and the lobby stays open until 9pm. So it could have been another guest, a local in the area that knew of the hotel's security flaws, or a hotel employee. It would have to have been someone that knew the hotel room layout, that I was a woman travelling alone, and that I had gone to bed for the night. So creepy!!!

Leisure Self

8/10

Excellent

22 Aug 2019

Mladen

Nice, simple place near the train station.

Simple but clean and Anika at the reception helped us to get oriented and to find good places to go.

Partner

6/10

Pleasant

22 Aug 2019

Verified traveler

No soap, no shampoo. minimal towels. room was tired looking

Leisure Partner

4/10

Poor

21 Aug 2019

Verified traveler

Insatisfait

Cafard dans la chambre, pas de climatisation avec 42 degrés, clim à l'accueil mais pas dans les chambres et aucun geste commercial n'a été proposé

Partner

4/10

Poor

12 Jul 2019

Timothy

Wouldn't stay at this place again.

Experience was not-so-good. We booked this location as the bus from the airport went to the train station and we were getting a train next morning. The apartment was a manageable walk from the station but the neighborhood seems a bit suspect. We notified the managers when we booked of the time we would be arriving but when we got there the front door was locked and we hadn't received any email to say this would be the case. A friendly tenant of the building helped us by letting us into the reception area and rang the phone number on the door and we got into the apartment eventually. When we asked the manager next morning why we weren't notified about the closing of the desk we were told they didn't have our email address - if this is the case then there is a BIG problem with the hotels.com booking system. No apology was given as the manager didn't seem to care. The apartment was a reasonable size and had an adequate kitchen/kitchenware. The lighting was inadequate and very dull - looked like low wattage bulbs were used to cut the running costs. It seems some of the apartment are rented to long term tenants. Wouldn't stay at this place again.

Partner

8/10

Excellent

14 Jun 2019

Verified traveler

Clean and comfortable room. Great location 5-6 min from the train station.

Business_and_leisure Self

6/10

Pleasant

23 May 2019

Verified traveler

Unacceptable

It is unbelievable that there is no hairdryer in every room and clients should borrow it from the front desk if necessary. However, it is ridiculously that passport must be left at the front desk until the hairdryer is returned.

Partner

6/10

Pleasant

13 May 2019

PORTIA SHEVON

Worst stay ever

Having had a smelly room for 6 days with no WiFi. .
At check out Sunday I ask the Lady to use the toilet i was told I couldn't use the toilet downstairs because it wasn't working. .
The idea that people pay money to stay in a place and can't use the toilet is something I have never experienced before. ..

6/10

Pleasant

11 May 2019

PORTIA SHEVON

Okay

I like staying here when ever am in bordeaux
But this time I was very disappointed with the room i was given smelly bathroom and 6 days no WiFi in the room which was really annoying. ..had to go outside or downstairs to get wifi.

8/10

Excellent

12 Apr 2019

Mr

Very central with good transport links. The kitchette was a great advantage for a young family.

Leisure Family_with_children

8/10

Excellent

31 Mar 2019

Verified traveler

We arrived at 12:30 after hours and hours of travel. We had all our luggage. They were closed for lunch 12 - 2 and wouldn't let us check in. We had to sit in the lobby for an hour and a half. Who does this?

Leisure Family

8/10

Excellent

18 Oct 2018

Gordon

Toulouse

The location is great, the staff was great and the room was very nice.

Partner

8/10

Excellent

04 Oct 2018

Linda

Wonderful hospitality. Felt like home. Took great care to make our stay memorable and stress-free. Room adequate. Bed comfortable. Great location.

8/10

Excellent

22 Sep 2018

Patrice

good location for moving around.

Excellent location as it is very convenient to move all around. Not luxury at all just as any location close to a main train station. Staff was friendly enough.
As these are apartments if you want to stay there for more than a couple of days you will need to take care of your own cleaning. Soap, shampoo etc are not refurbished daily.

Family

6/10

Pleasant

09 Sep 2018

Verified traveler

Not bad!

Not as modern as the photos but very clean and fair quality for the price! Area could be better.,

Partner

8/10

Excellent

21 Aug 2018

Belinda

Bordeaux Aparthotel

Spacious room with kitchenette with the utensils required for a quick meal/to make a picnic. Bathroom was a little difficult with hot water system directly above the toilet (especially if you are tall). 15-20 minute walk to see most of the sights of Bordeaux and 15 minute walk to the train station.

Partner

6/10

Pleasant

26 Jun 2018

Danny

Short visit

Check in was efficient and clear ... the room is ok ,because you normally don’t stay in room so much .. not enough lighting for me ... also bathroom you will have be careful when you step out the shower there is a massive boiler above the toilet and you easily bump your head against it ... but no air conditioning

10/10

Exceptional

25 Jun 2018

Jane

Great location

Great room, great location and ease of access into city without vehicle . What's not to like?
Definitely will use again.

10/10

Exceptional

20 Jun 2018

Taty

I really recommend this hotel to families traveling with kids. It has all you need for your confort: mini fridge, microwave, spacious room, and a separate room for parents! Some privacy is always welcome during holidays with kids!! The hotel is located really closed the train station and walkable distance to the main city attractions, but the surrounding area is not the best. I wouldn’t walk at night around, better to use the tram to come back if you return late.

4/10

Poor

18 Jun 2018

Verified traveler

We arrived 5 min past 9, was locked outside for an hour, nobody picked up the phone.
Hot water only for 10 mins, the turned cold. Was told it’s normal.
No hair dryer, was told only 3 available, have to ask for it when use it, but nobody there after 9:00pm.

Partner

2/10

Poor

02 Jun 2018

Claire

Worst hotel of my life

Do not be misleaded by the glorious photos that are on the internet, the rooms are nothing like it.
The water boiler sits over the toilet! I am 5ft1 and nearly banged my head so anyone taller, especially a man wont be able to see where he is aiming!
The sink unit was broke and the tap wobbled about.
The shower was small, and extremely old, with holes in the tiles.
The flooring was broke and sharp, was afraid I would cut my foot on it.
The plug socket next to the bed has exposed wires!
Someone tried getting in to my room, and a woman who is travelling alone, this is scary.
The hotel is situated next to a busy road, and the noise coming from the road throughout the night kept me awake.
The rooms/studios do not have air con, ni hair dryers.
Hardly slept and left the hotel at 7:45am as I couldn't stay there any longer.

4/10

Poor

21 May 2018

frequent

Never be there again

First, the black guy at the reception was too rude, and when we arrived there little early, he didn’t even bother to give us a chair to sit and wait, despite the fact that he was there at the reception behind the shutter .
The bathroom was so tiny, and for it was practically so hard to take shower or even use the toilet, due to the fact that the huge boiler being just installed on to of the toilet.
Environnement was also not pleasant at all

8/10

Excellent

13 Apr 2018

Verified traveler

Accessible

The location of the property is very accessible to everything. Transportation, groceries and the hotel is in good condition. Although the internet accessed is not that good.

10/10

Exceptional

30 Dec 2017

Christine

Nice quiet hotel.

Everything is clean . The room is quiet. Perfect for a night. You can cook if you want. Close (10min. walk) from Gare St Jean

6/10

Pleasant

03 Dec 2017

Sarah

Okay, though perhaps keep looking

There was a constant urine smell coming from the bathroom, reminded me of a public toilet. The images online unfortunately looked very different to what the room was like in reality. Overall not terrible, but not what I was expecting which is a shame.

10/10

Exceptional

26 Nov 2017

zhi yang w

It was a great place to be and in fantastic location.

Partner

6/10

Pleasant

09 Nov 2017

Anita

Street noise was awful at night

We stayed at this hotel five nights. The room is very spacious. The bedding is clean & comfortable. We have to use bath towel for 3 days before we can get the fresh one. The local area isn’t good. The street noise was awful at night so can’t get good night sleep at all during our stay. I won’t book this hotel again if I come back.

Partner

8/10

Excellent

21 Oct 2017

NeD

Close SNCF Sation in BODx

Overall this acceptable and with reasonable price I lov'it (Just one things I think check-in time this too late 15.00-16.00 if early than this it will be better like 12.00)

Around apartment only one bus pass (Saint Jame-Airport) but just across the street you will met bike pool station just only 1.7-2 EUR per day so cool.

6/10

Pleasant

11 Oct 2017

Verified traveler

The location is convenient, but this hotel is not for sightseeing tour, but for long stay for business. We do not recommend family visit.

6/10

Pleasant

17 Sep 2017

Verified traveler

The facilities are aging and in need of refurbishment. I found the area it was in confronting and was accosted by people threatingly demanding money.

6/10

Pleasant

10 Sep 2017

Verified traveler

Affordable stay that could be better

We didn't want to be just opposite the station due to experience that it could be rather noisy. So we got this hotel about 6-8mins walk away.

The room is spacious, but the lighting was dim. It is also old and smelled funny, though it was ok for a night. However it wasn't mentioned on any reviews that a construction is going on just opposite our room. So it is not recommended for someone looking for a quiet place. The wifi also doesn't work well, so don't expect it to work.

The receptionist was very kind to wait for us 10 mins to pick up our luggage before she left for the day. That was much appreciated.

Partner

8/10

Excellent

23 Aug 2017

Cara

Good Location and value

close to train station and easy local bus ride from airport (55 mins). Goceries nearby and easily walkable to everywhere. Good price for what you get

6/10

Pleasant

22 Jul 2017

Kenneth N

Internet speed was very poor and A/C refers to a fan in your room only

Partner

4/10

Poor

10 Jul 2017

jeanne

Not up to expectations

I booked there because it had a level 3 rating. I also booked 7 other level 3 hotels for the same trip. It was clean but very basic and it is in a rough neighborhood. It was not to the standard of the others. No air conditioning, loud street and very basic with housekeeping every third day and checking out a simple hairdryer at the desk. Very good staff, but doesn't overcome the neighborhood

2/10

Poor

28 Jun 2017

Verified traveler

Old, dirty, bad location and rude staff

The \"apartment\" was old and not cleaned very well at all - there was lotion spilled all over the desk and someone else's hair all over the bathroom floor.
The location was a bit rough especially at night.
The staff (if you ever met any, since it is limited reception hours) were not friendly or helpful when approached.
And there was no air-conditioning the room was like a sauna, and there were no insect screens, so each morning I woke up with new bug bites because I couldn't breathe with the windows closed!

2/10

Poor

25 Jun 2017

Verified traveler

Bas

I paid $100 per night , nô air conditioning when it was 100 degrees

10/10

Exceptional

14 Jun 2017

Gary

Nice hotel close to the train station.

Great service, good location walking distance to the train station, very clean, quiet room facing the courtyard, good price, breakfast is available for 8 euros, we liked it.

Partner

4/10

Poor

07 Jun 2017

Keely

Not Recommended.

Overall, we had a very uncomfortable stay at this hotel. The only benefits of staying here were the price and convenient location next to the central train station. In short, the towels smelled of vinegar, the office for check-in closes each day for two hours (12:00-14:00) during the week and (12:00-15:00) three hours on weekends, there were cockroaches in our room, the room was stifling hot with no air conditioning, and the noise from long term building tenants was beyond reasonable and lasted into the wee hours of the morning. Bottom line, would not recommend to anyone and would never stay again. Avoid, avoid, AVOID.

6/10

Pleasant

08 May 2017

Verified traveler

Basic accommodation

Studio basic but adequate (no kettle) on the plus side washing up liquid and a sponge is provided. Easy walking distance from the train station and the centre of Bordeaux but immediate area not particularly pleasant.

8/10

Excellent

31 Jan 2017

Verified traveler

nice

everybody were friendly
the hotel is clean
and safe

6/10

Pleasant

18 Oct 2016

Kerry

Budget Hotel

This hotel feels like it's for people on a budget. The rooms have no style, the WiFi is iffy, the lighting is all low wattage, only one key is available per room, and there are holes in the walls of the hallway. Still, its location is great if you want to be close to the train station, and the exterior of the building is nice.

Family

6/10

Pleasant

07 Oct 2016

John

Motorcycle trip

Stopped here on a motorcycle trip to Spain. If you don't mind basic it's o.k. Easy access to tourist attractions via local tram. Immediate area not the best but for the price? Receptionist was very friendly and helpful.

Partner

10/10

Exceptional

05 Oct 2016

Robert

Convenient apartment style stay at good price

Good price for a comfortable apartment near to to local transportation and the train station if traveling from or to other areas of France. Full kitchen saved money for breakfast and sometimes other meals.

Partner

6/10

Pleasant

18 Sep 2016

K

Convenient location

Close the to the station and city centre. Very basic but clean. Couldn't store our luggage though because they shut in the middle of the day so that was a pain.

6/10

Pleasant

21 Jul 2016

Brett 31

not that bad

Reasonably priced hotel not too far from main drag. Air conditioning would've been nice. Neighborhood felt a bit rougher than I expected. Really noisy street, would only stay again if no options closer.

2/10

Poor

19 Jul 2016

joH

Ok hotel in average area

The street it fronted onto was very noisy during the night (average neighborhood) and there was no air conditioning. Very warm weather while we were there and sleep was hard to come by. The receptionist was helpfully with our late checking but overall had a bad stay at this hotel

8/10

Excellent

30 Jun 2016

Lee

Ideal for both friends and family stay

We had a great time there.Metro is like 10mins walk away.Shopping mall across the street.Great convenience as restaurant and supermarket nearby.

Family

8/10

Excellent

19 Jun 2016

CHARLES

Solid hotel

Receptionist was great. Only thing is it closed between 12to 2.

Family

8/10

Excellent

05 Jun 2016

Verified traveler

Nice hotel not great location

Hotel was nice, clean, and spacious. Location was near the train but otherwise not close to much

4/10

Poor

03 Jun 2016

Maureen

Noisy and stuffy rooms at front of hotel.

The room was on the main road which was noisy at night therefore window could not remain open. When BOOKING demand a quiet room at the back.

Partner

10/10

Exceptional

02 Jan 2016

Christian

Spacious, fresh and newly decorated. Great parking

Wonderful stay in Bordeaux and if I return then I will choose the place again.

Family

8/10

Excellent

08 Nov 2015

Jan

Bordeaux visit

We visited the Saint Emilion wine region and had a wonderful day there. Well worth the 3 nights we spent in Bordeaux.

Partner

6/10

Pleasant

13 Oct 2015

Verified traveler

Self Catering unit is minimalistic and reasonable

Rooms are clean, staff is helpfull and it is conveniently located.

Family

6/10

Pleasant

01 Oct 2015

Craig

Clean, conveniently located economy hotel

This hotel provides what you would expect from an economy hotel -- a clean, reasonably comfortable, but bare-bones place to sleep. Breakfast at 7.50 Euros is a reasonable value. Location is convenient to the train station and to tram and bus lines. Neighborhood is not upper-class, but it seemed clean and safe. Individual hot water tank for your room is located above the toilet, so even short men (like me) must watch their heads when standing over it.
My main problem with this hotel was its lack of a sense of customer service. The hotel closes between 12:00 and 2:00 p.m. No one is there to let you in during those hours. If you call the reception phone number on the door sign, you will only reach a recorded message that tells you (as near as I can tell -- it was in French only) that the hotel is closed. This was a problem for me when I arrived during that time after a bicycle ride from south of Bordeaux in the pouring rain. Even after another guest let me in, no employee would make any effort to see if my room was ready until after the hotel re-opened. I was allowed to sit in the breakfast lounge to wait, but then I was charged for the coffee I drank while waiting in wet clothes more than another hour for my room (even though there was no notice that the coffee was not available to guests without charge). Under the circumstances, I thought that the least the hotel could do was provide coffee without charge.

Partner

2/10

Poor

13 Sep 2015

Verified traveler

Poor service hotel

No telephone available in room our at the reception. Wifi for only one device. Very poor service for a hotel

2/10

Poor

24 Jul 2015

Verified traveler

definitely stay away from this aparthotel

We stayed in this hotel for 5 nights. Definitely stay away and dont book it, there was NO aircondition, during temperatures around 30 degree and when we left window open during the night, the noise from the street wope up us several times. Wifi was working only on 1 device per room, unbelevable in these times, when everyone fot smartphone plus tablet/laptop and the receptions wasnt able to help us. And the neighbour wasnt safe as well. Only advantige was that hotel got bike station just infront of the main entrance.

Partner

6/10

Pleasant

14 Jun 2015

scott t.

Nice staff, small room

Room was very small, and rather hot (no a/c) even in april. staff was nice. low cost

Partner

6/10

Pleasant

01 Jun 2015

Pim

Okay for short stay

Hotel is in bad neighborhood, but that's what you get for the price. Toilet made a lot of noise and it kinda smells. It's not really a hotel it's a like a short stay apartment, don't expect them to clean your room etc. I liked that we had a kitchen, supermarket was a 10 min walk. You can take the tram to the city center or opt for a 20 min stroll along small smelly streets but you'll get the see how locals live lol. Lots of kebab places around the hotel. I wouldn't walk alone in the streets near this hotel.

8/10

Excellent

31 May 2015

Verified traveler

Bordeaux Basic

Very basic, quite comfortable, generally clean with lots of space (2 rooms,extra single bed, and a little kitchen. Very reasonable price. No room service which was fine with us. Neighborhood was a bit sketchy but we had no real problems.It was fairly close to the rail station and tram service which was helpful to us.

Partner

4/10

Poor

28 Apr 2015

sedef

The room was smelling really bad.

Although we informed the hotel staff about the smell they did nothing!!

6/10

Pleasant

02 Apr 2015

Cheryl

Functional, not fantastic

Arrived to find the lift out of order, and you got a sense this wasn't a sudden thing. Left 5 days later Fitter with no indication the lift would be fixed any time soon. The shower head would not stay attached to the wall, the kicheette didn't have a kettle and cutlery was limited.
However it was easy to get around, convenient to the train station and quiet. Not the worst place to stay

8/10

Excellent

29 Nov 2014

Colin

Ténéo Apparthotel Bordeaux - more pros than cons

The hotel is not in the best area of town, but it is very convenient for the railway station. It was good to have the food preparation area, although this is quite limited - making breakfast required some ingenuity. WIFI did not work at all for my wife's iPad and the hotel staff were able neither to explain nor to fix the problem - not an uncommon one in hotels.
Overall a good two night stay, but with a few problems.

Partner

8/10

Excellent

03 Nov 2014

Yvette

good for central Bordeaux - cheap and cheerful

Good hotel, very cheap and booked last-minute when our plans were changed. A good-sized room, it felt more like a student's dorm room than a hotel but it had everything we needed and more, including a kitchenette and small fridge. Good location for Bordeaux central and with its own designated parking garage.

Partner