Name: Sonesta Select Los Angeles LAX El Segundo
Address: 2000 E Mariposa Ave, El Segundo, 90245, US

Sonesta Select Los Angeles LAX El Segundo

Los Angeles - CA · United States

100 reviews shown

10/10

Exceptional

23 Jul 2026

Brian

Great hotel if you need to go to the airport and it's pet friendly! Nice areas for the dogs to walk/potty

6/10

Pleasant

23 Jul 2026

Elizabeth

You’ll need to message or call for the airport shuttle. Hotel needs a good scrub. The carpets are dirty and things feel a little drab. My room felt a little damp, as well.

6/10

Pleasant

23 Jul 2026

Martin

The word \"select\" in the name should have tipped me off (I naively did not realize that meant budget). Room was clean enough and comfortable, if aging. Exterior smelled unclean (I don't even want to guess what precisely the smell was), masked by aggressive deodorizers. Staff was friendly; clientele somewhat sketchy, as was the location. The price is too high for such a budget stay, about the same as a more standard hotel stay anywhere else (I guess you're paying for proximity to LAX and... stardom?)

10/10

Exceptional

22 Jul 2026

Guadalupe

Everything was fine, carpets can use a cleaning!....Everything else was great

10/10

Exceptional

22 Jul 2026

Erica

The room was very clean and comfortable

6/10

Pleasant

21 Jul 2026

Deborah

The staff was very nice. There was no free breakfast so we did not eat there. Some of the rooms face a busy street and so it could get loud. My friend’s room had mosquitoes, which kept him awake.

Friends

10/10

Exceptional

21 Jul 2026

Lina

The hotel is older but is very clean and well maintained. Extra costs, eg parking and early check in fees are par with all the other hotels in the area. However, the location is wonderful for beach towns, access to freeways, and LAX (they have a shuttle as well). Good base camp for an LA visit.

Friends

8/10

Excellent

21 Jul 2026

Jill

When I arrived I had no idea I had to pay extra for parking. I booked through Expedia. I either missed that part in the booking, or Expedia didnt state that. When I booked it, it said my total booking was $135. When I arrived I found out I had to pay an additional $35 for parking. I was told I had to pay immediately via your phone or you will get ticket then towed. Not only was I told my car is being threaten to get ticket ect, but its not $35, because they also add on an extra 7% plus a extra 20 cents for a \"Technology fee\". Its manditory to use your phone to pay, but thats how they get extra $$ for having to use \"technology. Needless to say, I had a budget, I went over my budget. I would have stayed somewhere else had I known that simple fact.

10/10

Exceptional

20 Jul 2026

Nate

Convenient and a nice hotel for the price

Family_with_children

10/10

Exceptional

20 Jul 2026

Jeffrey

The only issues would be the parking situation. Not a huge fan. Also, the carpet in the hallways were a little dirty and stained.

Partner

10/10

Exceptional

20 Jul 2026

Xueyi

Great.

Pet

6/10

Pleasant

19 Jul 2026

Amanda

Standard business hotel however they don’t have the beat sound proofing which I would expect from an airport hotel.

We were just staying for the night to fly out the next day but you could hear people outside and in the hallway, we heard another guest’s cell phone ring from another room.

Friends

2/10

Poor

19 Jul 2026

Frederick

One of the most disappointing stays I have had, anywhere, in quite a while. Poorly maintained floors - stained carpet, room smelled of cleaner and Marijuana, leaking sink faucet, stained tub, and no hot water for a Saturday night shower. On top of all that, you have to fight for parking with locals and they have the nerve to charge $35/24 hrs. And if that wasn't enough, my last night's sleep before travel home was severely interrupted by a domestic fight next door. Started at midnight and carried on thru the hallway for over an hour. Then while I was leaving, the elevators didn't work so I had to drag my bags down the stairs.

Stay far far away from this property. Was a HORRIBLE experience!!

Self

4/10

Poor

19 Jul 2026

Manikanda

Stayed here for 2 night and we had to wake up in the middle of the night to turn off the ac as it was suffocating with the smoking happened near the pool side area. Beds are not firm at all. Also, note that you have to pay parking fee of $35 for one day which I don’t know at the time of booking through expedia

Family_with_children

8/10

Excellent

19 Jul 2026

John

Everything was good, but when somebody spends $160 on a hotel room it would be nice if there was a $29 coffee maker in the room for a free cup of coffee.

2/10

Poor

18 Jul 2026

Karla

Cuando compré decía incluido el desayuno y cuando bajamos por la mañana, se tenía que comprar, el baño arruinado, al inodoro se le pasó yendo el agua toda la noche, la cafetera no servía, las camas incómodas con hoyos. No había parqueo . Lo peor de todos los hoteles en donde estuve por mi trip en California.

Family_with_children

8/10

Excellent

18 Jul 2026

All round good

8/10

Excellent

18 Jul 2026

Alejandra

Very nice

Family_with_children

10/10

Exceptional

15 Jul 2026

Maria

The welcome crew where very nice and helpful. Helped to find a room for my sister and close to each other. The rooms were clean. But i do not recommend buying the breakfast and including it to your stay. Not worth it. Its better to buy it somewhere else. It was a small selection and not tge greatest.

Family

6/10

Pleasant

14 Jul 2026

Claire

Airport shuttle was great from hotel to airport.
But airport shuttle pickup was chaos!
The pool itself was clean but there were tons of dirty towels strewn around for hours and not cleaned up.
Breakfast was frozen burito thrown in the mocrowave and charged us $15! Coffee was old and burned for $5. The poor lady working there was run off her feet and service was slow.
Good hotel but badly managed would be my honest review.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

john

Clean room,
Helpfun staff and courtesy shuttle service.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Yeffiey

I have stayed here multiple times due to the affordability for the location. I just have never liked that I have always had to pay for parking and their parking lot is always 50% empty.

Friends_and_family Family

2/10

Poor

10 Jul 2026

Kaitlyn

The place is awful and they nickel and dime you for every little thing. They have a detector that picks up any kind of smoke, including particles from a hot shower so they can charge you an extra 150. They suck, putting it plainly.

Self

8/10

Excellent

10 Jul 2026

Patricia

Check-in moved from 3 to 4 but they stored luggage for us.

Family

8/10

Excellent

08 Jul 2026

Kelly

Like having Starbucks coffee downstairs in the morning and drinks at night. Staff was very sweet! You do have to pay for parking and get your own quarters if you plan to do laundry.

10/10

Exceptional

08 Jul 2026

JESSICA

Great stay.

Family_with_children

6/10

Pleasant

08 Jul 2026

Navid

The hotel shuttle number just rang so I spent $40 on Uber and arrived at the hotel at 2:30 pm. I asked if j can check in and they said it would be $80 early check in so I sat in the lobby for 1.5 hours. This is after I mentioned no one answered their shuttle number. The AC was so loud I slept with it off

Self

8/10

Excellent

07 Jul 2026

Diane

The shuttle was great. . Came on time.

Self

10/10

Exceptional

07 Jul 2026

Terrance

The staff was exceptional.

Self

8/10

Excellent

06 Jul 2026

Richard

Clean room, friendly staff no complaints about that. But an under-staffed check in counter caused check in to take too much time. The lobby did have a peculiar smell. The only other point ... the nightly $35 parking fee does seem a bit aggressive .... finally, the nightly \"City TOT\" 12% tax atop everything else seems abusive.

Self

8/10

Excellent

06 Jul 2026

Cecilia

Needed more amenities in bathroom

Self

10/10

Exceptional

06 Jul 2026

Emmamuel

I’ve stayed at so many hotels before and I’ve never jumped into a single pool is the first time I went into their pool amazing there was a Band-Aid in the bottom of the pool but oh well :)

Partner

10/10

Exceptional

04 Jul 2026

sophia

Clean room and staff really nice sad that parking wasn’t included

Family

10/10

Exceptional

03 Jul 2026

Christina

Nice layout. Lots of space. Big rooms. Clean. SUPER FRIENDLY STAFF!!!! The food at the bar was terrible and the drinks were super expensive. But the bartender was amazing and the front desk people were awesome.

Partner

10/10

Exceptional

03 Jul 2026

Sujit

Well organised place with best location

10/10

Exceptional

03 Jul 2026

Ashley

Due to the heatwave my flight was delayed and thankfully a hotel was provided for. The staff were not only friendly but also hospitable, especially when I wasn’t feeling well. My stay was also extended and I was asked if I needed anything. Hot tea was provided and the Manager helped me as well. Great staff and the room was comfortable and clean. I highly recommend.

Self

10/10

Exceptional

03 Jul 2026

Denise

My day was awesome as it always is when I stay at Sonesta

Self

8/10

Excellent

02 Jul 2026

Wolfram

Good hotel for the price. Location close to supermarket and good shuttle service to airport

Partner

6/10

Pleasant

01 Jul 2026

Matthew

A/C in the room was so loud that it sounded like a lawnmower inside our room. There was also a smell all throughout the room and property. It had a lower rate for a stay, but you really get what you pay for.

Partner

4/10

Poor

01 Jul 2026

Gloria

The assigned wasn’t cleaned. Room had a foul smell from poop in toilet.

Self

10/10

Exceptional

01 Jul 2026

Eleanor

Very reasonable price for a hotel near LAX. The free airport shuttle was a big plus. The shuttle driver as well the front desk staff were all friendly and helpful. We would definitely stay here again.

Family_with_children

2/10

Poor

30 Jun 2026

erin

Was really disappointed by discovering that our hotel bed had clearly not been serviced since the prior guest. There were blood stains that had soaked into the mattress protector and the paltry waiver of $35 off our bill was not appropriate given the biohazard and that before we saw the blood my 3 year old was in the bed. Management was absolutely unresponsive and did seem to grasp how disgusting this experience was. We got very little sleep and were left with an unacceptable experience.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Brian

wifi did not open to captive portal when I tried in several browsers.
I did not call the front desk for help with getting online because it was after midnight and I'd just traveled 2 days and was exhausted at the moment.
The place was very clean and quiet, the bed was comfortable. We slept well.

Partner

4/10

Poor

28 Jun 2026

Jeffrey

Having stayed at this hotel multiple times (approximately 25 nights in 5 years) I can honestly say the latest change removes it from my default list. The pay for parking was always suspect, and has steadily gone up, but now that it's been outsourced to a third party requiring the guest to click a QR code and manage it SUCKS! Not only is it $35 a day, plus a 7% fee and a $0.30 transaction charge, a open spot isn't guaranteed. (In town during World Cup, unfortunately.) It seems their core business is lazy profiteering from parking and less on making guests stay easy and hassle free. The property is tired and not changed in the 5 years. Too bad I've bookended my trip (prepaid) staying at this parking lot with a hotel attached or I would not, and will NOT, stay here again.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Glenn

Exactly what I needed for an early flight out of LAX. Shuttle was appreciated

10/10

Exceptional

27 Jun 2026

Maria

I stayed here for two nights. The staff was friendly the hotel was at a good location very quiet and clean area. I loved the lobby with a nice bar and the area to relax sit on the couch and unwind and play table games. I thought that was pretty nice. I’ll be staying here again if I travel to LA again.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Brittany

The Starbucks didn’t open until 7am - which was pointless , the front desk wasn’t very overly generous but for some reason the bar tender was … instead of taking the trash out In The lobby (which was overflowing) the front desk lady texted instead . Rooms were okay , leftover light smells … it wasn’t the Hilton / or the ritz Carlton … that’s for sure but it got the job done . And for the price 200 a night …. Absolutely could’ve been better

Friends

2/10

Poor

25 Jun 2026

Megan

They want to charge you for any extra, from parking to early chcek-in. Be careful booking with them.

Friends_and_family Family

8/10

Excellent

25 Jun 2026

John

The room and the hotel overall was clean and comfortable. Our staff interaction was pretty limited and went from a front desk person seemingly not interested in talking to us like maybe they were getting offshift in a few minutes to later a person being very friendly and helpful. The food area was crazy. There is what I thought just a Starbucks coffee counter but turned out to be the entire food and drink service area for the hotel. When I went to get a cup of coffee there was only one person working a long line of people ordering full breakfasts and multiple drink orders. She was taking orders, making coffee, and preparing full breakfasts all on her own. The line didn't move for 20 minutes so I just left. Overall the place is decent. A good amount of places to sit in the lobby and outside by the pool. The location is sort of behind LAX and pretty industrial. We needed a place to stay for a couple nights that wasn't too far away from our weekend venues and this was a little more affordable. Not a \"destination\" hotel but good enough.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Ruben

You pay for what you get

Self

8/10

Excellent

24 Jun 2026

John

Comfortable, clean, near LAX and Sofi Stadium. No microwave or utensils. Nice pool.

8/10

Excellent

24 Jun 2026

Whitney

Thank you for the hospitality. The airport transfer was easy.

10/10

Exceptional

24 Jun 2026

Kathy

Very friendly staff and shuttle drivers

Self

8/10

Excellent

23 Jun 2026

Tingxi

Staff was super friendly

10/10

Exceptional

22 Jun 2026

Ruth

Convenient airport shuttle and clean quiet room.

8/10

Excellent

22 Jun 2026

Aimee

The Staff was very amicable, they helped us with the airport shuttle and were kind to our children.

Family_with_children

6/10

Pleasant

22 Jun 2026

Tammy

Helpful airport shuttle. Elevator was out to area with ice machine.

Friends

10/10

Exceptional

21 Jun 2026

Kelly

Clean and good furnishings. Staffs are nice and helpful. Good location.

Family_with_children

10/10

Exceptional

21 Jun 2026

Cassandra

Good stay

Family_with_children

10/10

Exceptional

21 Jun 2026

Shequila

My stay was great. Polite staff and clean room are all I need!

Self

6/10

Pleasant

21 Jun 2026

lorraine

I am not sure why I was placed in a handicap room throughout my stay. I had to ask for towels daily and the toilet was interesting as it didn't flush enough to self-clean. My initial say it was brough me back but not sure if I will return. I do believe they can do much better. Staff was pleasant as always. Parking is always great and close to LAX. Breakfast was included as I was initially able to order water but the third day the assistant working the counter told me my breakfast did not include water only juice which made no sense.

Self

4/10

Poor

20 Jun 2026

Enver

Poor customer service, no communication during check in. When asked about early check in, i was told it's unavailable do to booking it though Expedia. When i mentioned that i pre-paid with expedia they were able to find us a room.
We were not informed of the breakfast location and didn't use that service.

Family_with_children

8/10

Excellent

20 Jun 2026

Kirsten

Room was very clean but the the halls carpets were filthy and the halls and elevators smelled bad. Staff was friendly and pointed us toward a grocery store. The only thing open late in the evening

Friends_and_family Family

2/10

Poor

19 Jun 2026

Christian

Staff at time of checkin is very unhelpful. I checked in in the evening and needed to use the business center to print important paperwork. Printer was out of ink. Guy at front desk shrugged his shoulders and said tough luck. If you need to park they charge about 20 dollars extra and have parking tool bags making sure to ticket you otherwise. I would avoid this place at all cost next time.

Self

8/10

Excellent

19 Jun 2026

Ashley

Good value for money.

Self

10/10

Exceptional

18 Jun 2026

Samuel

Clean room

8/10

Excellent

17 Jun 2026

Christopher

The staffs were very courteous, the air shuttle was so convenience.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Gladstone

Lobby is a nice place to hang out.

Partner

6/10

Pleasant

17 Jun 2026

Maria

Non functioning elevator, line is very long and only one person in the counter.

Friends_and_family Friends

8/10

Excellent

17 Jun 2026

Claudia

Property is nice and walking distance to a shopping center with a pollo loco, subway and In N out. However the startbucks in the building closes at 10am and you do have to pay for parking through a QR code. Also it had no hot tub and the pool closes at 8pm. It was nice to have a complementary dropp off or pick up to the airport.

Partner

10/10

Exceptional

17 Jun 2026

Wayne

Hotel was very nice & clean, as expected. Staff was pleasant and helpful. Room was clean and in good condition. Didn't have breakfast here, so no comment on it. Parking was the only negative, at $30/night.

Partner

6/10

Pleasant

17 Jun 2026

marco

The hotel is dated and needs to be updated. The layout of the room was odd with the tv adjacent to the bed, not the most optimal way to watch tv. The bed was very soft or just very old. You moved and it would screech and now you have to pay for parking.

Self

10/10

Exceptional

15 Jun 2026

JOSE

Excellent.

Self

8/10

Excellent

15 Jun 2026

Marlene

I didn't like that the parking was charged thru another company with fees. Easier for the customer to pay as the bill is paid not thru a parking lot machine.

Family

10/10

Exceptional

14 Jun 2026

SUNDANCE

Quite room. Super close to LAX

8/10

Excellent

14 Jun 2026

David

Thank you for a great stay

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Mark

Parking is $35 a day. ($37.50 with tax)
Otherwise we really like the hotel and will stay again.

Pet

6/10

Pleasant

13 Jun 2026

Sergio

You have to pay for parking and per day not good

4/10

Poor

13 Jun 2026

Darin

The shower floor was dirty and the water was cold. Even with the dial on full hot, it was luke warm at best. My friend has the opposite problem in his room where the shower was scalding hot or ice cold with no in between. Not great after being gone all day. The liquid soap attached to the shower wall was essentially colored water with the same viscosity. We didn't complain because it was after 11p and were too tired to change rooms or wait for maintenance.

Family

6/10

Pleasant

13 Jun 2026

marcus

Decent room and cleanliness throughout the property. Fast check in with polite staff. Convenient location. However, pillows were fl7and mattresses was worn out. Very uncomfortable.

Partner

10/10

Exceptional

13 Jun 2026

Erica

⭐⭐⭐⭐⭐

I thoroughly enjoyed my stay at this hotel while visiting California. From check-in to check-out, the staff was friendly, professional, and eager to assist whenever needed. The property was clean, well-maintained, and provided a comfortable atmosphere throughout my stay.

There was one minor hiccup during my visit, but what impressed me most was how quickly and professionally the issue was resolved. The staff addressed the concern immediately, and everything was taken care of without any hassle.

Excellent customer service can make all the difference, and this team definitely delivered. I would not hesitate to stay here again and would gladly recommend this hotel to anyone visiting the area.

Friends

10/10

Exceptional

11 Jun 2026

YONG

Clean and comfortable.

Self

6/10

Pleasant

11 Jun 2026

Manoranjan

I stayed in this Sonesta a hotel in LA, I had been staying at Hotel Indigo booked they MMT and found that hotel in downtown area better, the very booking experience thru Expedia was not pleasant though as after booking thru Expedia I received confirmation mail but on reaching hotel I got surprise as front desk person told me same day I have 2 bookings, as I tried to call customer care she told there is booking in hotels.com but to my surprise I never booked from hotels.com , it is madness to book in another room when I am with my wife and staying in same hotel, that took me long time to convince and making several request to Expedia customer care that I have Only one confirmed booking for which I had got confirmation mail. hope Expedia managed the same, the hotel is nicely located, only issue was breakfast was not good.

Family

10/10

Exceptional

11 Jun 2026

Joan

Ive stayed here a few times. Very convenient for overnight at the airport has a shuttle included.

8/10

Excellent

11 Jun 2026

Samuel

I checked in after midnight and the night manager could not have been anymore gracious and efficient at getting me settled in. I believe his name was Micheal. I’ve stayed at this property in the past on multiple occasions. It’s been awhile and it could benefit from an update. Given the location and surrounding area it still represents good value dollar wise.

Self

10/10

Exceptional

09 Jun 2026

Erika

Room was clean and spacious

Partner

2/10

Poor

08 Jun 2026

Dolores

The room wasn't up to par. Management has been made aware. I hope they look into the matter promptly.

Self

8/10

Excellent

07 Jun 2026

Darryl

I loved the accessibility but the cleanliness and room location wasn’t on par with my expectations. There was hair in the shower upon arrival. The room selected (front desk scrambled for) was next to a side entrance and was loud enough to hear the conversations and door opening from the inside.

Self

6/10

Pleasant

07 Jun 2026

andrew

$35 parking really stunk!

Family

10/10

Exceptional

07 Jun 2026

Jun

Nice staff and convenient airport shuttle

Family

10/10

Exceptional

06 Jun 2026

Rocio

This is my second time staying at this sonesta the place is very comfy and quiet. Sometimes hotel stays you hear alot of noise but not here it’s very quiet and the staff is always very helpful Jordan helped me on that day he was very nice and very informative. The room was very nice I got the king size bed very comfy the bathroom was spacious and very clean. The room had a small couch and the T.V. Was a good size and was able to login to my Netflix with no problem. Will be back again😊

Partner

4/10

Poor

06 Jun 2026

Marisol

They gave mexthe wrong room after we had already brought all our baggage in and then I realize the room was not the one I paid for coffee machine didn't work not a good experience

8/10

Excellent

06 Jun 2026

Courtney

Clean spacious rooms near the airport.

Self

6/10

Pleasant

06 Jun 2026

Jennifer

Large red stain on carpet and stains on bed. Pull out couch was decent, bed was comfortable. Microwave, keureg, and mini fridge were nice. Overall decent.

Self

6/10

Pleasant

06 Jun 2026

Janelle

Room was a bit dark even with all of the lights on
Close enough to walk to bus stop and chain food places

Friends

10/10

Exceptional

05 Jun 2026

Elizabeth

Nice Garden area for sitting

Pet

8/10

Excellent

04 Jun 2026

Nancy

First of all the shuttle company failed to tell us there are two Sonestas near LAX. I said El Segundo when I called and the shuttle I got on took us to LAX. Luckily the correct shuttle called me and picked us up at the LAX hotel and took us to the correct one so we didn’t have to go back to the airport. Make sure you get on the Sonesta SELECT shuttle. The front desk clerk was super friendly and got us into a King room which we preferred. All amenities and hotel room were great. The “breakfast” restaurant (not free which we knew) was basically just coffee, a few pastries and some boxed cereals and microwave items like oatmeal. The cashier was not friendly and has her head in the clouds. The hotel clerk did mention they were going to be expanding into a dinner restaurant in a few weeks. Overall a great affordable hotel with just a few glitches.

Partner

10/10

Exceptional

04 Jun 2026

Laveen

Great & helpful staff!

Friends

8/10

Excellent

04 Jun 2026

Francine

Staff were friendly and helpful. Having a shuttle was also very convenient.