Sonesta Select Los Angeles LAX El Segundo

United States , Los Angeles - CA
El Segundo, 2000 E Mariposa Avenue
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100 reviews shown

10/10

Exceptional

12 Mar 2026

Wendy

Great! Will stay there again!

6/10

Pleasant

12 Mar 2026

Dorothy

The staff was friendly and room was clean, but we were on the second floor and the elevator did work the two days we were there. Also there was some kind of water leak there were fans down the halls and some rooms taped off. Lastly the housekeeping lady was kind of moody and short with us when we just asked for towels and told her didn't need to clean our room.

Partner

8/10

Excellent

12 Mar 2026

Marek

Good hotel for one night stay, close to airport

Self

4/10

Poor

11 Mar 2026

Stephanie

Took forever to get checked in. And when we arrived room wasn’t ready until about 2 hours after.

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Brad

Clean rooms and hotel.

Self

2/10

Poor

10 Mar 2026

Pablo

Beware, you will have to pay $35 to self park the car in the parking lot!

6/10

Pleasant

09 Mar 2026

Benjamin

Parking was $40. Elevators were out of service. Room had no fridge. Room was clean, bed and bathroom were fine.

Self

4/10

Poor

09 Mar 2026

ANDRES NICOLAS

after flighing 24 hours, we gor to this hotel, very durty reception (dust every where) carpets durty and smelly corridors, we were told Our room was not available due the lift was broken, they accomodate me in another double bed room, bathroom ligths didnt work, room was ok to be honest, no water complementary, the bed was good actually confy and clean.
We booked breakfast but seems expedia it is doing all wrong, there was another gest complaining about having paid for breakfast and doesnt show in reservation.
they took 150 box from my debit card but on check out they didnt reverse and refused to provide a ticket or evidence of the reverse transaction to be done, very bad service durtiness will never come back, will still claim my money.

Partner

6/10

Pleasant

09 Mar 2026

DOUGLAS

The shuttle ride was exceptional Driver was a very pleasant and knowledgeable most helpful

8/10

Excellent

08 Mar 2026

Katherine

Good sized rooms. Nice courtyard to walk in. Noise overhead and from street.

10/10

Exceptional

06 Mar 2026

Vincent

Excellent experience.

Family

10/10

Exceptional

06 Mar 2026

Mary

Welcoming staff. Good price and timely shuttle service. Comfortable room, very clean. Easy walk to in n out.

Family

8/10

Excellent

04 Mar 2026

Brianne

This hotel was great and very convenient. We only stayed the night after landing in LA but wish we stayed longer. The room was clean and a lot more spacious than we expected. It came with a fridge, coffee maker, and microwave. There were coffee shops nearby and food places within walking distance which was nice since we didn't have a car until the next morning. Which also made having a courtesy shuttle to and from the airport so convenient!

Partner

4/10

Poor

04 Mar 2026

Kristina

Carpet was sticky room looked dingy

Family

8/10

Excellent

04 Mar 2026

Tracie

Has a convenient airport shuttle. Property is close to eateries. Upgrades needed, but a solid choice for one or two days

Self

8/10

Excellent

03 Mar 2026

John

Location nice & quiet. No restaurant.. Poor breakfast. Very little food choice & only one staff member to service all the people.

Partner

2/10

Poor

03 Mar 2026

Danielle

Woke up to bed bugs

8/10

Excellent

03 Mar 2026

James

Nice property located close to LAX, parking is expensive but even with that added the rate was pretty good, service for my room was performed when requested before I returned in the evening.

Business

6/10

Pleasant

02 Mar 2026

Michelle

The staff was terrible and lied to our faces about holding luggage for us as they took others into the back room. As we confronted them about it, no answer was given.

Family

10/10

Exceptional

02 Mar 2026

Vidya

We were not there for a long time but everything went well.

6/10

Pleasant

02 Mar 2026

josephina

Room is clean.

Self

6/10

Pleasant

02 Mar 2026

Jorge

The elevator wasn’t working

Self

8/10

Excellent

01 Mar 2026

Judy

The employees were friendly and helpful. When we discovered our hairdryer was missing they made sure to bring one to our room. They also directed us to how we needed to pay for our morning shuttle service, since it is not available early morning.

Partner

10/10

Exceptional

28 Feb 2026

Virginia

Great customer service and the shuttle was on time and friendly.

Self

10/10

Exceptional

28 Feb 2026

Dianne

Beautiful hotel and great service. Thank you for making our stay in Seoul Korea, so enjoyable. Their hospitality was excellent.

Friends_and_family Friends

10/10

Exceptional

27 Feb 2026

Richard

I had an absolutely amazing experience at this hotel! From the moment I arrived, the hospitality was top-tier. The front desk and the staff went above and beyond to make me feel welcomed and valued. Every team member I encountered was friendly, professional, and always ready to help with a smile.

The atmosphere around the hotel was just as impressive — safe, convenient, and surrounded by everything you could need. It truly made my stay stress-free and enjoyable. The level of care and attention to detail really stood out, and it’s clear the staff takes pride in providing outstanding service.

Business

10/10

Exceptional

26 Feb 2026

Alexis

AA++

Family

6/10

Pleasant

26 Feb 2026

Debra

The staff was very courteous. We stayed at Sonesta LAX before our cruise and that one was much nicer esthetically.

Friends

4/10

Poor

26 Feb 2026

Raphael

Wring bus picked me up, ever after calling and requesting the correct bus both upon boarding and departing. Bathroom not clean. Incompetent staff.

Partner

10/10

Exceptional

25 Feb 2026

DAVID

Great hotel, clean, safe area

Self

6/10

Pleasant

25 Feb 2026

Guillermo

While room was ok, check-in was horrible.
We had let the staff know we were going to arrive later, but they claimed he no-showed.
Had to ask for the manager to address the issue.
They charge parking.
I would NOT return.

Family_with_children

10/10

Exceptional

24 Feb 2026

Emily

We came to LA for a girls trip, and our stay here was incredible. Friendly service, especially from Ally at the front desk! The rooms were clean, and the complimentary breakfast was great! Thank you for an amazing stay!

Friends

6/10

Pleasant

24 Feb 2026

Jennifer

It was affordable so you get what you pay for. Staff was friendly and the little gym wasn’t bad. Lower star cause the chair was very stained in the room , no safe, and just sort of blah. But, again, affordable.

Self

10/10

Exceptional

23 Feb 2026

Togalei

Yes

Partner

8/10

Excellent

23 Feb 2026

Wlodzimierz

Clean and comfortable. Staff courteous. Quick LAX shuttle. Internet fast, but unsecured.

Self

2/10

Poor

23 Feb 2026

Madison

The room couldn’t be checked into until after 6, the room smelled like cat litter and there was a mouse/rat poo on the floor of the bathroom when I woke up this morning.

Shuttle driver was very lovely as was the front desk staff though.

Partner

10/10

Exceptional

23 Feb 2026

Tawny

Cleanliness and staff

10/10

Exceptional

23 Feb 2026

Esmy

perfect

10/10

Exceptional

23 Feb 2026

Molly

Clean room, comfy bed, excellent transfer driver, warm reception at checkin

Partner

8/10

Excellent

22 Feb 2026

Karen

The staff was friendly. The room was clean. The bedding was great.

4/10

Poor

22 Feb 2026

Amelia

Very disappointed didn’t get the room until after 5:30 pm, Check in time is at 4 om they said 30 minutes wait because the suite was being cleaned took them more than an hour to have the room ready. Had a long drive needed to rest before an event I had to attend at 7 pm. The first receptionist that helped me was rude. It’s okay for them to give us the room late, but we can’t go past 11 for check out or will get charged extra. Never felt disappointed with a hotel booking like with Sonesta and will most likely not book again

Family

10/10

Exceptional

22 Feb 2026

Michelae

Great experience! Will def book again!

Self

10/10

Exceptional

22 Feb 2026

Jennifer

Love staying at this hotel. I just wish the shuttle was 24hrs. I had an issue with my baggage being lost coming off my cruise. I was pretty upset to say the least. We showed up to the hotel early around 10:30 an the gentleman at the counter kept asking me if I was ok cause I was a mess. He then said they usually charge for early check in but would let us have our room early as he noticed I was upset. Thank god for that as I was able to deal with my insurance company as all I had was the clothes on my back an Princess. Very clean an spacious rooms. Beautiful grounds an staff are truly amazing. Will stay here anytime I am in the LA area.

Friends_and_family Friends

10/10

Exceptional

21 Feb 2026

NORMAN

Great staff. Clean Rooms.

Partner

8/10

Excellent

20 Feb 2026

Paul

Good

Self

2/10

Poor

19 Feb 2026

Spencer

The water pressure was very poor and it took a long time to get hot water at the vanity and shower. PLUS, they have subcontracted the parking to an outside vendor. If this is a trend I will no longer consider Sonesta as an option. $38 to park overnight in an out door unprotected lot. Hilton her I come!

Business

2/10

Poor

19 Feb 2026

Samuel

Weak hotel room, poor service, super outdated and old.

8/10

Excellent

18 Feb 2026

Anh-Huy

Checkin was good. Shuttle to airport on time.

10/10

Exceptional

18 Feb 2026

Georgia

Short and sweet. Close to airport, very convenient, comfortable beds. It’s always our go to while traveling.

Partner

8/10

Excellent

18 Feb 2026

Joe

Convenient location, nice staff

Self

6/10

Pleasant

17 Feb 2026

Stacy

I was hoping to be able to get some sleep before my flight. But the blackout blinds did not work. And I found that to be very disappointing considering I only needed the room for a few hours.

Self

4/10

Poor

17 Feb 2026

Jeffrey

Small rooms, aged furnishings

Business

8/10

Excellent

17 Feb 2026

Kathia

It was near food and the staff was friendly

Self

10/10

Exceptional

17 Feb 2026

Raymond

Great looking room as good as any high end hotels that I've stayed in and in some cases even better. Located near airport in a safe neighborhood. Highly recommend this property.

Self

8/10

Excellent

17 Feb 2026

Deborah

Reasonable price, pretty area, reservation was for King bed, but we were given 2 double beds with no comment. I think it was also an unexpected ADA room, which meant that the bathroom counter was about as big as a bed pillow. The bathroom was very poorly lit and very depressing. Great water pressure in shower. Comfortable bed. Hotel is very flexible on storing luggage for late departure and allowing us to stick around onsite. Airport shuttle was provided, but it was what seemed to be a shared service with other hotels, so we had to call from airport, were told at first it was too late & we'd have to pay, then agreed to free when I told them the site said till midnight; took a long time to arrive, then very crowded van, stopping 2 places before us. Not what we were expecting or hoping for late at night after 5 hour flight delay. Lobby area is very pleasant & comfortable, pool area & patio are also nicely done.

Leisure Partner

8/10

Excellent

16 Feb 2026

Madeline

Place was great: I’d give it 10/10 if they didn’t charge me $30 to check in early and also charge for parking.

Business

10/10

Exceptional

16 Feb 2026

Katy

My room was clean and cozy. I stayed for a very brief overnight layover and it was quiet, and just what I needed to escape for a moment from a 28 hour travel marathon. It was almost a shame I didn’t have more room to really enjoy the space

Business_and_leisure Self

10/10

Exceptional

16 Feb 2026

Corey

The rooms and the staff and great location.

Leisure Family

8/10

Excellent

16 Feb 2026

Peter

Convient location. Just a short walk to drug and grocery stores. Multiple great take-out restaraunts also just a short walk. Large, clean and comfortable rooms. Nice and spacious lobby, patio and pool areas.

Leisure Family

8/10

Excellent

15 Feb 2026

Shyni

Good

10/10

Exceptional

14 Feb 2026

Michaela

The gentleman who checked us in. He was so friendly and helpful with directions.

Leisure Family

10/10

Exceptional

14 Feb 2026

Alex

Easy and comfy!

Thank you.

Leisure Self

6/10

Pleasant

14 Feb 2026

Cathleen

Some staff were nice. No restaurant past 10am. no complimentary breakfast. I felt very lonely. Not many people staying here. Charged $30 early check in despite fact many empty rooms. Charged $10.09 for tiny bag of chips and small coke. Found out a Ralphs grocery store close by, which was a blessing. I cancelled my returning stay. Not to my standard, but not terrible. The rooms comfy and balcony nice.

Leisure Self

6/10

Pleasant

14 Feb 2026

Ilana

The room was clean.
Shatter service was perfect.

Coffee maker didn’t work.
Included breakfast didn’t exist.

6/10

Pleasant

14 Feb 2026

TIMOTHY

The total experience was just average. Nothing stood out about the rooms. The staff were friendly. No complimentary breakfast.

Business Self

10/10

Exceptional

12 Feb 2026

Kathy

Staff was helpful, shuttle to the airport was great!

Leisure Self

6/10

Pleasant

12 Feb 2026

Lillian

Overall my stay was ok. The room was outdated, the shower could have been cleaned better. The first room I checked into smelled like smoke, the staff was helpful with reassigning another room. It was pricey, I would prefer staying elsewhere in the future.

Business Self

8/10

Excellent

11 Feb 2026

daniel

Clean, large room, comfortable bed and pillows, good shuttle to and from LAX

Leisure Self

8/10

Excellent

10 Feb 2026

James

Great location, awesome staff & nice lodging

Leisure

4/10

Poor

10 Feb 2026

Roger

This was a last minute booking when we had to reschedule our flight. First, we had to pay a $20 early check-in fee. I’ve heard of late checkout fees, but never early check-in fees. The room was okay, nothing special. The carpet in the hallways was filthy. In the evening, at the front desk, another customer said they were almost trapped on the elevator. The desk person’s response “glad you got out okay.” Another person said they saw someone trying to break into a window. The response: “We’ll let security know when they get here.” Since the elevator was taken out of service, we used the stairs. The handrails were of little use because they were slick, as if they had been polished with furniture polish. When we checked in, we were told we would be put on the list for the airport shuttle in the morning, but when we checked out, we found out our names were not on the shuttle list.

Leisure Friends

10/10

Exceptional

09 Feb 2026

Phil

Perfect

8/10

Excellent

09 Feb 2026

John

Used towels left stuck atop shower rail. Mattress has seen a lot of wear. Staff very courteous and professional. Overall, facility clean. Microwave would have been nice.

Business

8/10

Excellent

09 Feb 2026

Janet

Very good shuttle service - every 30 minutes. Relatively nice place to walk from. Downsides are the only breakfast is Starbucks with a very limited menu and while the hotel was apparently empty we could only get a 30 minute extension on check out time. After that, they would be charging $30 an hour. I am not used to such a stingy response when a hotel is not busy and the front desk clerk was less than pleasant about it.

10/10

Exceptional

09 Feb 2026

Darrell

The room was very clean and well maintained.

Leisure Family

8/10

Excellent

08 Feb 2026

Wayne Allen

Nothing stood out.

Business_and_leisure Self

8/10

Excellent

07 Feb 2026

Richard

Yes

Business

10/10

Exceptional

07 Feb 2026

Michelle

Super pleasant check-in, clean and comfortable room, and no noise disturbances. Airport shuttle was super easy to arrange, as well. 10/10, would recommend!

8/10

Excellent

07 Feb 2026

Johannes

Great room. Friendly staff

8/10

Excellent

06 Feb 2026

Tynisha

The room was clean and bed was comfy.

Leisure Self

10/10

Exceptional

06 Feb 2026

Carmen

Ali and Jordan gave excellent customer service. Also I was very pleased with the king suite; it was very clean and the bed was super-cozy.

Self

10/10

Exceptional

06 Feb 2026

Anne Threcia

Close to the airport and friendly staff.

10/10

Exceptional

06 Feb 2026

Lesley

Very pleased with room, front desk staff at check in and out were very friendly and helpful.

Self

10/10

Exceptional

06 Feb 2026

Rita

Clean room

Friends_and_family Family

10/10

Exceptional

05 Feb 2026

david

Room and staff where all great.

Self

10/10

Exceptional

04 Feb 2026

norm

Room was clean. Great staff

Partner

8/10

Excellent

04 Feb 2026

Gerardodiaz

Close to the airport

Leisure Family

8/10

Excellent

03 Feb 2026

Michael

Room,grounds,pool very well cared for and clean.

10/10

Exceptional

02 Feb 2026

Yaqian

The gentleman who checked us in was very friendly and helpful

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

yan

good

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Mary

Very nice hotel in a great location. Facilities and staff were great.

8/10

Excellent

01 Feb 2026

BillorDi

We enjoyed our stay at the Sonesta Select. the staff were really nice. Lots of places to eat in the area. Disappointed that there was no safe in the room or at the front desk. The breakfast that was included was not very good. All in all it was fine.

Leisure Friends

6/10

Pleasant

01 Feb 2026

nataly

Room was clean but early check in wasn't available even though we were told it would be w cost

10/10

Exceptional

01 Feb 2026

Yuke

Clean and quiet

Leisure Family

10/10

Exceptional

29 Jan 2026

Nancee

Staff was very friendly and helpful. The building is older and it shows but it was clean and felt very safe as a solo traveler .

Leisure Self

8/10

Excellent

29 Jan 2026

Audrey

courteous staff clean room

Partner

10/10

Exceptional

27 Jan 2026

Tyrone

Cedric was very helpful in making sure my family's stay was 10 out of 10. The hotel was clean, quiet, very close to the airport, and in walking distance of good food/coffee options!

We will definitely be staying here again for our travels!

Business Family

8/10

Excellent

27 Jan 2026

Tammy

Nice place, good staff

Leisure Partner

10/10

Exceptional

27 Jan 2026

Leandrew

Great time

Business_and_leisure

2/10

Poor

26 Jan 2026

Linda

Extremely dirty ! Staff was excellent. And the \"free shuttle service\" told me to get on the bus that had Sonesta on it at LAX . There are two properties. Stood in line at the first Sonesta at LAX and the staff was RUDE to me. Told me I booked Sonesta select. I asked how I was to get to the other Sonesta. She said , you can use your Uber app . VERY disappointed ! Will not use Sonesta again !

10/10

Exceptional

26 Jan 2026

Larry

Staff very helpful. Room/bathroom could use some upgrading.

Leisure Family