Extended Stay America - Los Angeles

Extended Stay America - Los Angeles - LAX Airport

United States , Los Angeles - CA
EL SEGUNDO, 1910 E Mariposa Ave, 1910
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100 reviews shown

8/10

Excellent

07 Mar 2026

George

Room was clean and shower provided plenty hot water. Room was nicely decorated as well. Paying for outdoor parking was not great. Cannot comment on the grab bag breakfast since we left before it was available.

Family

10/10

Exceptional

03 Mar 2026

Heather

Great place to stay next to the airport got some food places close by friendly staff nice shopping

Family

10/10

Exceptional

03 Mar 2026

Kiyalee

The room was clean and nice and the bed was comfortable. The staff was friendly and it was easy to get around from that area to different stores and places on the freeway.

6/10

Pleasant

28 Feb 2026

Sandra

It was comfortable.

Partner

4/10

Poor

27 Feb 2026

Chwen Gwo

1.我們住在二樓，沒電梯搬行李不方便。
2.其中一間客房有異味，欲更換、櫃檯恢復已客滿，不可更換。
3.設備有點舊、早餐很簡便，兩間房間393美元，性價比低。

8/10

Excellent

26 Feb 2026

Jeffery

Room was nice good area

2/10

Poor

26 Feb 2026

Fawad

Had broken TV- charged me forcefully for parking. Very bad experience

8/10

Excellent

23 Feb 2026

Lizeth

Room was clean but the double beds were smaller than imagined. They looked full size and not queen.

2/10

Poor

22 Feb 2026

Cathy

Would not stay here again. Needed a room for 1 night and the room was disgusting. Dried urine on the toilet seat. Just an overall older room with a stale smell.

10/10

Exceptional

16 Feb 2026

Nancy

We love it it’s our home away from home

Leisure Family

2/10

Poor

16 Feb 2026

Sonia

Room was an embarrassing disappointment. Old kitchen with rust, stains. Both the bathroom sink and tub did not have stoppers. The floor was so dirty I had to wash it. Lots of brown dirt on my wash towel from washing the floor. Bedding was terrible. Bed was smaller than what I was expecting. The rate I was supposed to pay was not what I paid. I was charged an extra $60 per night than what I was quoted. Too many issues with room to mention. The staff was very nice, but that’s the only positive thing I can say

6/10

Pleasant

15 Feb 2026

Antonio

Non-smoking room but smelled like cigarettes. Friendly staff but doesn’t take tap payment like most hotels.

Leisure Partner

6/10

Pleasant

12 Feb 2026

Jon

room was fine but but having to pay for parking when i was staying there is stupid

Leisure Family

4/10

Poor

11 Feb 2026

Savy

The room smell

6/10

Pleasant

10 Feb 2026

Thomas

Staff was friendly, room was clean and the bed extremely comfortable. The advertised breakfast was a little UNDER whelming

Self

10/10

Exceptional

03 Feb 2026

Grace

Rooms are clean, the staff at the front desk is so nice and accommodating. I have never had a bad experience here. Literally step outside your room and are in a really nice Ralph's. Shopping Plaza across the street has everything including an In&Out!

4/10

Poor

28 Jan 2026

Brian

My friend got the room for me and weren't not friend's anymore because the room was dirry And my MAJOR COMPLAINT WAS THE TVs blue screen i even asked a few other people who had rooms there including 1 of the maid and all said the same about the tvs having a blue haze

Business_and_leisure

2/10

Poor

25 Jan 2026

Nick

Room was awful,badly warn out
Nothing supplied to use the kitchen
Hot water faucet didn’t work right in tub overall condition of room and hotel site was terrible

10/10

Exceptional

24 Jan 2026

Andrea

Nice, friendly staff!

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

La Tray

I had an exceptional experience at Extended Stay America ONLY for certain staff members and I’m giving thanks to the incredible leadership and staff members, General Manager Luz exemplifies what the company stands for—patience, understanding, and genuine care. Her leniency and willingness to listen made my stay truly comfortable and stress-free. She goes above and beyond to ensure guests feel valued and respected, which is a true reflection of her dedication and professionalism.

Sierra is also a standout employee—dynamic, friendly, and attentive to every detail. Her positive attitude and proactive service made a lasting impression.

Ms. K is absolutely amazing—her warmth, efficiency, and personalized care set the bar high. It’s rare to encounter such a committed team that truly cares about their guests.

However, I regret to express my dissatisfaction with my experience at Extended Stay America due to Assistant General Manager Jessica. Her demeanor was unprofessional and dismissive, which I found disrespectful. Her personality is dry and unfriendly actions, falling short of guest service standards. She would benefit from guest relation training to improve her interpersonal skills and create a welcoming environment.

Thank you, Luz, Sierra, and Ms. K, for making my stay memorable. You all embody the best of what Extended Stay America has to offer!

Friends_and_family Family

4/10

Poor

17 Jan 2026

Ricademus

Not good. Check in took 20mins. Audit was going on was the excuse. Lobby stunk of weed. Room stunk of cigarettes and weed. Room numbering makes no sense. No map in lobby. Room had no shampoo or conditioner. Soap only. AC was a loud window unit. It was nice to have Ralph’s and fast good nearby.

Business

4/10

Poor

13 Jan 2026

Aissa

The room was not the best, they put us in a disabled room when I reserved a queen double, saying they were fully booked.
The shower was terrible. Just like an open floor area to wash, didn't matter that the curtain was there, it didn't prevent the water from going everywhere in the bathroom, hence making it dirty from walking on the floor with slippers, etc.
The bed was REALLY uncomfortable.
You have to pay for parking now which is ridiculous because they are totally lacking in their breakfast offerings anyway. The TV was very old and didn't display anything clearly. So more money for less services and amenities. Won't stay there again. The only thing that is good is the location.

Leisure Partner

10/10

Exceptional

10 Jan 2026

Kylah

My stays are always wonderful

Leisure Family_with_children

2/10

Poor

07 Jan 2026

Anthony

My experience at this Hotel was Terrible. The room was dirty and smelly The Worst Hotel Ever

Business Family

10/10

Exceptional

05 Jan 2026

Marcus

the was very clean and the staff was great

4/10

Poor

04 Jan 2026

Juliana

Hot water/coffee and granola bars for breakfast.
The receptionists are always busy somewhere else, but there’s a phone outside that you can call them.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Patricia

Check in with staff was fantastic however the room was very dirty and beddding had blood and urine all over. Absolutely disgusting!!!

Family

2/10

Poor

02 Jan 2026

Rosiane

There was no breakfast, and they didn't even have coffee. The service was terrible, and the people around were very strange.

Family

10/10

Exceptional

02 Jan 2026

Stephen

Room was clean and front desk staff was very courteous

4/10

Poor

30 Dec 2025

Chris

Bed was uncomfortable, was basically a fold out bed. Room was located toward the back with strangers walking around, so was sketchy to leave room at night. Also, marijuana smell was everywhere.

Business Self

4/10

Poor

30 Dec 2025

Imran

No shampoo in the room. A broken fridge that makes noise. No courtesy from the front desk staff

Business_and_leisure Friends

6/10

Pleasant

30 Dec 2025

Yashika

Long waiting time during check in due to some software “Audit” . No option to cancel the reservation from expedia app or at the hotel . We were waiting to get a room for an hour and the room has a strong cigarette smell and washrooms were not properly cleaned. I would not receive this place to anyone . Only reason to book it was that it’s near LAX airport.

Partner

4/10

Poor

29 Dec 2025

Manisha

very limited menu, Grab and go and that too was not enough, kitchen stove smelled

Friends_and_family Family

8/10

Excellent

28 Dec 2025

michael

Yes

4/10

Poor

28 Dec 2025

Gladys

I just hate it when people won’t own their mistake. I couldn’t figure how the shower worked during my entire stay and as far as I’m concerned, I didn’t have hot water. The front desk never informed me on their unique way to have hot water running in the shower and the manager’s response was: You always had hot water…only that I didn’t know that! She took off 20% off the bill for the first 2 nights, however, last night for the 3rd time, there wasn't hot water either. I guess it’s the guest’s fault to be ignorant. I normally stay at hotels where things are straightforward! I will NOT be back at this motel.

10/10

Exceptional

27 Dec 2025

Kylah

I just love this property they always exceed my expectations

10/10

Exceptional

27 Dec 2025

Desmen

Feel like home very comfortable

Leisure Family_with_children

10/10

Exceptional

27 Dec 2025

Kylah

As usual everything at this property is Too Tier and i will be coming back everytime

Leisure Family_with_children

10/10

Exceptional

23 Dec 2025

Kylah

I had gotten a room for some days and decided I wanted to make in room food using the kitchen , when I started to cook I noticed that the burner didn’t work , I called the front desk and the manager immediately changed my room out with another one and personally came and gave me my keys, these people here always go above and beyond and I will always come here me and my kids

Leisure Family_with_children

10/10

Exceptional

18 Dec 2025

SOMESH

Exelient

Leisure Family

10/10

Exceptional

16 Dec 2025

Bharat

Good

Business

10/10

Exceptional

16 Dec 2025

Johnny

The room was spotless, great service

Business Family

2/10

Poor

15 Dec 2025

Jocelyn

Room was not clean. Asked for a different room and nothing available. No choice but to go somewhere else.

Friends_and_family Family

2/10

Poor

15 Dec 2025

Shae

There was mold in the trash can, the trash cans were full when I first got the room. The room smelled that cigarettes & animal waste. I have a daughter & it just didn’t feel healthy breathing all that in. There was also mold on the side of the fridge. Truly just a nasty stay & I have pictures as well

Leisure Family_with_children

8/10

Excellent

14 Dec 2025

Marisa

Front desk was helpful with communicating during my stay

2/10

Poor

14 Dec 2025

Josh

STaff was nice but the room was gross.

Business Family

2/10

Poor

10 Dec 2025

Daniel

Room very neglected, spider webs in bathroom, electrical outlet missing protective cover, and either the A/C or room smelt like dog piss...not to mention my double beds that i reserved were not available!

Friends_and_family Family

6/10

Pleasant

09 Dec 2025

Dushyant

There was no shower curtain in bathroom!
Breakfast was very poor and only two items muffin and blueberry bar. In addition oat ant hot water.
They shouldn’t say free breakfast.
They are charging $17 plus tax for parking. Not disclosed on Expedia website.

Leisure Family

4/10

Poor

06 Dec 2025

George

It’s too old low water pressure in shower rooms had unpleasant smell

8/10

Excellent

04 Dec 2025

Joseph

Not the greatest, but this was a no perks stay.

Business

8/10

Excellent

02 Dec 2025

Damion

Yes

Self

2/10

Poor

01 Dec 2025

John

Terrible

Leisure Self

10/10

Exceptional

29 Nov 2025

Diana

Very good hotel

10/10

Exceptional

25 Nov 2025

Nancy

Close to my family house

10/10

Exceptional

22 Nov 2025

albert

Very nice staff, kitchenette in the room, and claen facility. Need it for 2 nights to fumigate our house. Close proximity to many food places, and obviously LAX

Leisure Family

6/10

Pleasant

21 Nov 2025

Nancy

Las habitaciones estan limpias, pero el edificio no.

Business_and_leisure Family

8/10

Excellent

20 Nov 2025

Jennifer

The amenities are ok . needs more work on cleanliness.

Partner

10/10

Exceptional

19 Nov 2025

brandon

Great place

8/10

Excellent

19 Nov 2025

Christopher

Quiet and safe for cars.

2/10

Poor

19 Nov 2025

Claudia

If you want to get a good night's rest before hopping on a plane, DON'T STAY HERE! Very sketchy, people are living here & place is beat up. Our neighbors must have been on drugs, they were up All Night! They finally stopped at 6am right when I had to get up. Place looks a lot better in the photos.

Leisure Friends

2/10

Poor

19 Nov 2025

Hemavathy

Very diety

10/10

Exceptional

17 Nov 2025

brandon

2/10

Poor

17 Nov 2025

Kerry

Our room had an overpowering smell of animal urine. It was the most disgusting hotel room I'd ever stayed in. We advised the front desk and all they said was they'd make a note of it. There was a pill underneath the bed, along with hair and little bits of trash on the floor, an old poster behind the dresser, sticky goop on the carpet, melted soap still in the shower holder, and the leather recliner was also sticky. I've been to other Extended Stay America locations and have never had such a terrible experience. Not one dish or utensil in the room, the sign says call the desk for them to be delivered, but they make you go to the front to get them yourself (and it was raining). We stayed one night and were supposed to come back in December for a week, but this location is absolutely off the list.

2/10

Poor

16 Nov 2025

paola

They use misleading advertising, as Expedia says breakfast and parking are included, but when you arrive they charge you for parking per night, and breakfast turns out to be just coffee. The beds are narrow, and the microwave was rusty inside. The staff was unfriendly. I didn't like it at all because for that price I would have booked a different hotel with better conditions.

Leisure

2/10

Poor

16 Nov 2025

Isidro

The room smells so bad and nasty breakfast

4/10

Poor

16 Nov 2025

Gloria

Nice area room just need a upgrade

Friends_and_family Friends

6/10

Pleasant

16 Nov 2025

Todd

Overall, if you’re looking for a value hotel, this will meet your needs. Although it is a long stay hotel, there are no supplies - plates, glasses, cups, etc. Nothing. Moreover, the room was not well maintained by the cleaning staff. The location is central- close to the beaches and the sports complexes so that was a plus.

Leisure Family_with_children

6/10

Pleasant

16 Nov 2025

Francisco

The room had issues and had to change to another room that had different issues
The front staff was perfect and helped me to fix the issues
The hotel is located close to shopping and food

Once again. The staff was a 10/10

8/10

Excellent

16 Nov 2025

Fernando

Charges for parking

Business Self

10/10

Exceptional

14 Nov 2025

bernadette

Breakfast was just coffee. One person was there doing everything. Air-conditioning was ok. Parking is 17 dollars a day

Leisure Self

10/10

Exceptional

11 Nov 2025

José A

Room super clean, good staff exelent facilities

6/10

Pleasant

11 Nov 2025

Donna

Martha was everything! We chose this place due to availability, price and location to LAX. Most of our other options were already sold out. It was fine for the very short time we were there. Martha was our friendly check in host. She called us to check on us and see if we needed anything. We told her the room had a strange smell. Martha came right away with a fan that sorted out the problem.
The best part of this hotel stay was Martha, the cheap parking fee and all the walkable quick eateries near by.

Family

4/10

Poor

10 Nov 2025

Dean

Really run down and seemed drug dealers working in the parking lot.

Leisure Family

4/10

Poor

10 Nov 2025

Cherese

Rooms are horrible for the price. I will never book again. Wish i could get a refund. I sren drug user's on the premises

6/10

Pleasant

09 Nov 2025

Josephine

Room needs some updates. Window blind won't close all the way.
I didn't like the idea of having to request for kitchen supplies which used to be standard with Extended Stay Hotels
Air cutting off by themostat setting made sleeping uncomfortable

Business

6/10

Pleasant

08 Nov 2025

afshan

Room was good near to airport only problem is their is no breakfast and tv was very old
Thanks

Business_and_leisure Self

6/10

Pleasant

07 Nov 2025

Yohannes

Wonderful.

Leisure Self

10/10

Exceptional

06 Nov 2025

Ricardo

Good for the price

2/10

Poor

04 Nov 2025

Naya

Didn’t let me check in and never received a refund

6/10

Pleasant

03 Nov 2025

Wayland

Could

10/10

Exceptional

01 Nov 2025

brandon

It’s in a great location !

8/10

Excellent

31 Oct 2025

Yohannes

Yes

Leisure Self

4/10

Poor

30 Oct 2025

Leslie

Would never stay the there again

10/10

Exceptional

30 Oct 2025

jean

Great room very spacious
Area was great for groceries and food options

Leisure Self

10/10

Exceptional

26 Oct 2025

Lorinna

Kudos to Ms. K. We checked in around 1 am and she was very helpful. 😊

Leisure Family

2/10

Poor

26 Oct 2025

Cortez

Place was disgusting and reeked of smoke

Self

4/10

Poor

26 Oct 2025

Anthony

Paying for parking sucked.

4/10

Poor

25 Oct 2025

Carlos

Mold in toilet rims and it smelled like smoke and also bath towels way to much chlorine..

Business_and_leisure Self

10/10

Exceptional

25 Oct 2025

brandon

Very nice place , very nice staff. I stay here often. You should too.

Business_and_leisure Self

2/10

Poor

24 Oct 2025

Manuel

I wanted a full refund! The room was terrible spider webs, dirty sheets and nasty! Slept in my clothes on top of the covers!

Business_and_leisure Self

10/10

Exceptional

23 Oct 2025

Regis

Everything good, loved it

Leisure Family_with_children

10/10

Exceptional

23 Oct 2025

Russell

Was a clean place to to spend the night until 3am in the morning when the people staying next door child started crying and screaming over all a bad place was very close to where I was working for the weekend! There a in n out across the street

Business Family

2/10

Poor

21 Oct 2025

Kiara

Scary area, room numbers are hard to see, key didn’t work and employee was hard to find, I ended up outside alone at night. Parking was limited, I had to walk around the buildings by myself. I will never stay there again. Employees were nice and did their best with what they had

Self

10/10

Exceptional

19 Oct 2025

roberta

Grocery store next door, very convenient. Staff is attentive about any maintenance issues.
The heating system is reliable.

Self

6/10

Pleasant

18 Oct 2025

Louis

Check in was super quick. Great staff. Breakfast was lack luster. Carpet did have a cat pee smell.

4/10

Poor

18 Oct 2025

Rachael

I booked two double beds and they gave me. Queen. Since they were sold out they only discounted parking and didn’t do much else. They were nice and helpful but it was disappointing and it smelled.

2/10

Poor

16 Oct 2025

Robert

Manager was insulting and nonschalant. Hope you find a bettwr venue. For $60 more we got a Hyatt suite. Damn a much better experience for so little more.

4/10

Poor

12 Oct 2025

Maria

Place looked rundown nothing like the pictures online.

Leisure Partner

4/10

Poor

12 Oct 2025

Brittany

The Receptionist was very friendly and provided great service. The room however was awful. The room smelled of old leather and fish and was muggy. The refrigerator was broken. Room temperature at best. And the freezer was barely refrigerator temperature. The bad frame must've been broken because the bed rocked back and forth. The toilet had ised toilet paper in it when we arrived. There was also a large number of drain flies in the room. The AC pumped out cold air but the air was wet. I left my suitcase open mext to the AC overnight and all my clothes were damp.

Partner

2/10

Poor

11 Oct 2025

Christopher

Nasty, not clean. Sketchy surroundings

Business Self