Embassy Suites by Hilton LAX Airport South

United States , Los Angeles - CA
EL SEGUNDO, 1440 East Imperial Avenue
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100 reviews shown

6/10

Pleasant

10 Jun 2026

Chris

The hotel needs some maintenance. Room was pretty rough.

Partner

10/10

Exceptional

10 Jun 2026

Aurelia

Parking was $49 extra per night.

Friends_and_family Family

8/10

Excellent

09 Jun 2026

Randy

Shower head pressure was not strong, weak.

Family_with_children

6/10

Pleasant

09 Jun 2026

Robert

Its California. Everything is expensive. Rooms to parking.

Family_with_children

6/10

Pleasant

08 Jun 2026

Victoria

The indoor pool was bombarded with kids! No separate adult pool and kids pool so needless too say, wasn't able to utilize. Adult only hours were not enforced...sadly

Partner

10/10

Exceptional

08 Jun 2026

kellis

Good

10/10

Exceptional

07 Jun 2026

Chantelle

We LOVE this property!! Have stayed here in the past and this time we brought family! Such an awesome, beautiful hotel, with friendly staff a happy hour and an awesome breakfast!! Will be back

Family_with_children

10/10

Exceptional

07 Jun 2026

DOUGLAS

Add bacon to morning breakfast

Room was clean for most part when leaving there was an old beer can behind the front door curtain which let us know the room was not properly cleaned

Partner

10/10

Exceptional

06 Jun 2026

Reshunda

Great stay, decent breakfast, close to airport and pretty clean.

Self

6/10

Pleasant

06 Jun 2026

Derrick

I bought my grandkids on a getaway. The room was good but the TV wasn't a hit. I expected that there would be options like YouTube, Netflix, prime video, etc for them. Sadly this hotel doesn't offer.

The breakfast, outside the fresh omelets, I could have gotten from a 2 star hotel.

The water in the pool was cold and returning to the room after a long day out, only one of the queen beds was made and there were no face towels.

I expected better from a Hilton property. I am an Elite Gold member with a different company. The offerings are much better. I will continue to stay there

Family_with_children

8/10

Excellent

06 Jun 2026

Denise

Liked the large room. Liked the breakfast.
The bed was comfortable. The room however was not vacuumed well.

Family

10/10

Exceptional

04 Jun 2026

Jorge

Great place to stay if you are flying out of lax. Incredible location and everything they offer is spectacular 😀

Partner

10/10

Exceptional

03 Jun 2026

Rigoberto

We love it

Family

10/10

Exceptional

03 Jun 2026

Pamela Christine

Perfect for me and my sisters. Clean and comfortable. Excellent service from front desk to clean up service.

Family

8/10

Excellent

03 Jun 2026

Shanna

We enjoy staying at this hotel when we have a flight to catch at LAX. Staff is super friendly and helpful. Appreciate the fast and filling breakfast buffet with real food :). Beds are not real comfortable but other than that great experience.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Scott

Great stay, will definitely be back.

10/10

Exceptional

03 Jun 2026

Kori

Conveniently located near the airport. Breakfasts are good and room is nice and big.

Friends_and_family Friends

10/10

Exceptional

02 Jun 2026

TYSHON

Breakfast was fully prepared and area was clean. The hall ways wasn’t as clean as glasses were out the doors my entire stay.

10/10

Exceptional

02 Jun 2026

Winnie

Beautiful hotel with fantastic breakfast as usual with all the embassy suites hotels I’ve staved at with their made to order omelets and eggs and sausage and potatoes and fresh fruit and muffins and coffee teas juices

Family_with_children

10/10

Exceptional

31 May 2026

Marti

Wish there was a 24 hour shuttle. We flew in right after shuttle services stopped, so we had to uber. Shuttle would have saved a lot of time.

Partner

6/10

Pleasant

31 May 2026

Vincenzo

okay stay but poor shuttle service

10/10

Exceptional

31 May 2026

Amber

We love this hotel, I feel like it's a hidden gem if you have to stay near LAX, they have a free shuttle, it's very cute on the inside, the rooms have a separate living room which is awesome if you have kids, there are turtles in one of the ponds, they have 2 free drinks per adult during evening reception, and a good morning breakfast. We always try to stay here when we need a hotel near LAX.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Vanessa

Loved this hotel. Most likely to stay at another location. The complimentary breakfast was delicious and the cooks were awesome and catered to what you wanted. The vibe was relaxing and romantic. The only thing I would say would be that the chlorine in the pool was so strong I could smell it down the hallway.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Paul

Needs updates

Friends

6/10

Pleasant

30 May 2026

Althea

I loved everything except that the shower dripped continuously all night, and wet the floor outside the tub. The double shower contraption you have going on in suite 450 is not normal, even the maintenance guy said he has no idea why it was that way. I like the promptness of the airport shuttle, the food and breakfast was fabulous. Best wings and chicken burger I have had.
PS: I have a video of the dripping faucet, if you want to see it, please let me know via email, or I can whatsapp it to someone, that would be easier.

Partner

10/10

Exceptional

30 May 2026

Evangelina

The room had two sinks which was very helpful and a sofa pull out bed which was convenient for our needs.

Family

10/10

Exceptional

29 May 2026

Adam Joseph

Stayed here for a family vacation. Property was spotless. Staff was great. We really enjoyed the morning breakfast and nightly reception. Hotel is close to the airport and the beach. We parked on the street the entire stay and didn't have to pay for parking at the hotel. We were able to find parking on the street even when getting back to the hotel at 10pm. I would stay again and recommend to others. Thank you

Family_with_children

4/10

Poor

29 May 2026

ROMEL

I dis not get the room I originally booked and waited longer time. I also left my La cost jacket in the room and they did not notify me until now. The bathroom needs upgrade.

Self

6/10

Pleasant

29 May 2026

Timothy

Very old building but very nice on the inside. Rooms were nice too, however you can tell they didn’t put fresh amenities in like toliet paper, the roll they gave us was basically gone. Clean room other than that. Breakfast was amazing, seating area could definitely be more family friendly in terms of table size. Parking is good to for being where it is. Plenty of bell crates available which is a big plus! Over all okay, however I wouldn’t choose to stay again just cause the hotel is so big, not my scene. But it is VERY VERY beautiful on the inside.

Family_with_children

8/10

Excellent

29 May 2026

Ikram

Room service was terrible. Staff at front was rude

Friends_and_family Family

10/10

Exceptional

26 May 2026

Michelle

A great place to stay. Complimentary breakfast is always amazing . Room is always clean Great service. Definitely recommend

Family

10/10

Exceptional

26 May 2026

Lior

clean room

Self

10/10

Exceptional

25 May 2026

Michelle

Everything was great

Family_with_children

8/10

Excellent

25 May 2026

Linda

Breakfast was good. Drivers were good.

Friends_and_family Friends

6/10

Pleasant

25 May 2026

Anna

Was ok

10/10

Exceptional

24 May 2026

William Nicasio

The room was great size and staff was excellent

Partner

10/10

Exceptional

24 May 2026

Tara

Was a convenient hotel near the airport.

Self

10/10

Exceptional

24 May 2026

Timothy

Breakfast was good! Front desk the lady did not smile not one time?

10/10

Exceptional

24 May 2026

Robert

All of the positive reviews are correct. We loved it here and we will definitely stay again.

Family

10/10

Exceptional

23 May 2026

Tracy

I like the open concept. All the rooms are visible

Family_with_children

2/10

Poor

23 May 2026

Archana

Rooms are stuffy , suffocating. They charged 100 usd extra for a balcony which is almost non existent like I can barely fit my foot and it’s child hazard as it has big opening at the bottom. Breakfast was decent , parking was expensive . Overall worst experience, don’t even bother choosing balcony it’s a scam

Family_with_children

10/10

Exceptional

23 May 2026

Levoulia

Where do I begin!!! First and foremost, Dani (FRONT OFFICE MGR) was AMAZING!!!! My flight from DFW kept getting pushed back further and further, so that when I arrived it would be after midnight. Called the property and she assured me that my room would still be available with snacks waiting and she would note my account for the night crew because she would be gone upon my arrival. She let me know the shuttle service stopped at 11:30pm. I reserve a rental car so that wasn't a problem. When I finally arrived it was nearing 2am or a little after. Tim (I believe that was his name) was who I encountered and he was AMAZING!!! Got parking instructions and ticket from him. When it was time to check out it was a breeze as well until I got to the parking garage and went to where I thought I parked my vehicle by the elevator so it would be easy to find. There was no vehicle I thought it was stolen or towed. Went back inside to the service desk to explain and Dani walked back out with me and helped find my vehicle in the spot where I left it. Chalked it up to being so tired after getting in so late. We laughed, I gave her a hug, got a business from her and let her know how much she was appreciated. I'll definitely be returning because of those 2❤️❤️❤️. Because of them, I made it to my cousin's funeral on time. THANK YOU! THANK YOU! THANK YOU!

Self

8/10

Excellent

22 May 2026

Mel

Over all , I was very happy with my stay.

Family

6/10

Pleasant

21 May 2026

Maria Nelly

las habitaciones son buenas lo unico malo fue que la secadora sirvio un rato y luego no, la ducha no es tan buena ya que tiene solo una manija para abrir frio y caliente osea la mitad es caliente y la mitad frio no asi que en otras una manija le pones frio y la giras y esta caliente osea le falta actualizar sus instalaciones en la ducha

8/10

Excellent

21 May 2026

Matthew

Overall this is a great hotel but recent changes to the airport shuttle were not well explained. We were not told that a private contractor was being used so the hotel really couldn’t help us when the contractor didn’t show up to pick our party up from the airport. We were left to fend for ourselves and another hotel shuttle picked us up and dropped us at this hotel. The shuttle driver felt sorry for us waiting in the rain and blustery wind. Guess where we’re staying next trip - Hilton.

Friends

8/10

Excellent

19 May 2026

Sherry

I didn’t have time to grab breakfast but I really liked my room and the property, in general. It was very clean and very pretty.
I gave 4 stars instead of 5 because of the fact that they charge us paying customers another $48 to park in their parking lot. Really? The amount that I paid for the room wasn’t enough? $48 for a small space in their property???
Highway robbery!

10/10

Exceptional

19 May 2026

Heidi

The breakfast buffet was amazing! Restaurant was great too!

Partner

6/10

Pleasant

19 May 2026

Darren

I stay at this hotel 4 times a year and im usually pretty happy with my stay. Not this time thought. Everything from check in to breakfast was all pretty standard. I usually order an uber to take me to pick up my rental car at 2pm.

I check out and go for lunch in the hotel restaurant barcotta. I come down for lunch and its closed. It now doesn't open until 4pm. A hotel with paying guests that cant get anything to eat. If you miss breakfast which stops at 09.30? You have to wait all day to get something to eat.

I dont see how the hotle think this is acceptable ? They have a store in reception with frozen meals.but no microwave so you cant even get anything to eat from there store apart from chips and sodas. Its an airport hotel so not alot around the areas within walking distance.

I doubt very much if I'll stay again. I find this pretty unacceptable. I'm sitting hungry outside the closed hotel restaurant expected to wait a further 3hrs to get some lunch. Really embassy suites ? Sort yourselves out.

Friends_and_family Family

6/10

Pleasant

18 May 2026

Robert

Rooms was nice and spacious I had six rooms one room had a mildew smell but the other ones were real nice. Kitchen staff was nice check in staff was nice and patient day shift staff was rude and ignorant. Overall I would probably stay there again just wouldn’t need as many rooms

Friends_and_family Family

4/10

Poor

18 May 2026

Dung Minh

We're were there for a graduation weekend. Upon arrival, we were not greeted warmly. Entering the room we notice the bathroom fan was constantly, no switch. It was late so we rested. Next morning, I took a shower and the drain was very slow and I was in ciuole inches of standing water. They didn't lean our room for 2 days(daily cleaning supposedly)
Not a good experience.

Family

8/10

Excellent

18 May 2026

ying

Room was nice and clean. Very good experience.

2/10

Poor

18 May 2026

Edward

You pay for a room with the balcony and slide door didn’t get it. My floor had no ice machines working. They were all out of order. The bathtub had no grips on the bottoms you would slide all over the place and even fall. I will not go back I will not attend ever again.

Partner

10/10

Exceptional

17 May 2026

Cynthia

Staff was grest

8/10

Excellent

17 May 2026

Gail

Quaint facilty,clean rooms, great breakfast and evening refreshments.
Dated bathroom fixtures.
Still waiting,over 1wk, for deposit to be returned.

Friends

2/10

Poor

16 May 2026

Danny

Negative experience with check in, paid in full in advance and had to wait over 3 hours for resolution. Staff rude and not focused on hospitality.

Family_with_children

8/10

Excellent

16 May 2026

Fei

It was a great stay, but the charging system still tried to charge my failed credit card at 2 am after already successfully charging my 2nd card for the deposit. Caused some confusion for me.

Family_with_children

8/10

Excellent

15 May 2026

Stephanie

Over all okay. Shower was a bit outdated and parking was pricey.staff was friendly. Really wished they had a spa. Other then that it was a good stay!

6/10

Pleasant

10 May 2026

Albert

Hotel was nice in a decent area that’s quiet. Only downside was when we arrived to the check in, the deposit was unexpectedly increased the day prior to our arrival. I was told over the phone one price, and almost double that when I had checked into my room. Also, what we had expected for a “balcony room” wasn’t what it turned out to be. The balcony was only big enough to stand outside on, but not to where you could sit and enjoy the view.

Friends_and_family Family

8/10

Excellent

09 May 2026

Robert

No smart tv bring your iPad.

10/10

Exceptional

08 May 2026

Barbara

Great room!

Family

10/10

Exceptional

07 May 2026

Robin

The staff the amenities the airport shuttle everything was on time and fantastic just early check-in a little costly but what can you do?

Partner

10/10

Exceptional

07 May 2026

Lisa

Everything about staying at this hotel was easy. The breakfast options were fantastic, many fresh choices, the evening happy hour was very nice as well! Shuttle was convenient and the staff was welcoming and friendly.

Friends

2/10

Poor

04 May 2026

Nouman

I booked 4 rooms of them he took a security deposit after check out I’m calling they said wait for 15 days now it’s more then a month I never get back refund

Family_with_children

10/10

Exceptional

04 May 2026

James

Great breakfast. Room was great but I don't like the QR code thing that everyone is doing. I guess I'm old fashioned.

Partner

10/10

Exceptional

04 May 2026

LaTasha

Hijaf I hope I spelled his name correctly. The best front desk clerk. Everything was awesome I really enjoyed my stay and will definitely stay there again

10/10

Exceptional

04 May 2026

George Anthony

Breakfast was made to order and fresh

Self

4/10

Poor

04 May 2026

Yoshie

Terrible, terrible, terrible service! Once their shuttle miss you, they would never come back! When we came out of airport, we walked towards the shuttle spot and saw our shuttle approaching the stop but never stopped and left! We thought they would come back soon, but never came again! We watched every shuttle and all other hotel shuttles come and go every 10-15 minutes including Embassy Suites LAX North several times, but not ours! We even approached Embassy Suites North shuttle and asked if they could take us to our hotel but the driver said no. After 1 hour of wait, we called the hotel, but still the shuttle didn’t come. We called again and finally it came after 1 and a half hours of wait! Ridiculous! I was pissed! ALL OTHER HOTEL SHUTTLES CAME AND GO SEVERAL TIMES, BUT NOT EMBASSY SUITES SOUTH/EL SEGUNDO! Not even once! The driver said “We come around every 30 minutes.” That’s a lie!
We watched every shuttle that come and go. When we got to the hotel, looking at the exterior of the hotel, I thought “I picked a wrong hotel.” It looked dinghy and looked like a haunted mansion. Walked inside, it looked dark and cheap interior. The front guy was inconsiderate that he gave us a room that was very end of the hall way, seeing me walking with a cane, I’m 76 years old. Maybe he intentionally gave us the farthest room cuz we reserved with Expedia that he mentioned. Their evening reception served staled tortilla chips, bulk Pace salsa and pretzels.

Partner

8/10

Excellent

03 May 2026

BRENDA

The place was very nice and clean, I really recommend the morning breakfast, omelette’s are really good I really recommend

Partner

10/10

Exceptional

03 May 2026

Ricardo

Pool closed early

Family_with_children

8/10

Excellent

03 May 2026

Amber

Good breakfast and polite staff. Room clean but bathroom could use some updates.

10/10

Exceptional

03 May 2026

Erin

Beautiful place to stay.

Family_with_children

10/10

Exceptional

03 May 2026

Lamar

My only complaint is that there was a parking fee of $48/night, but the listing only referenced parking on site but did not reference a charge.

I ended up parking on the street.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Alva

Amazing will definitely stay again

10/10

Exceptional

02 May 2026

MIGUEL Angel GUZMAN

Great location!

6/10

Pleasant

02 May 2026

Janae

Front desk was useless and didn't provide any info unless you kept asking- though he did seem potentially overworked and the only one there. The room was old but clean and it was nice to have a separate room from the beds.

Family_with_children

8/10

Excellent

30 Apr 2026

Phyllis

Breakfast bar was awesome!

Partner

6/10

Pleasant

30 Apr 2026

Lisa

The hotel was very dated. There were many obvious repairs needed in the room. The location was convenient to the airport.

Family_with_children

10/10

Exceptional

29 Apr 2026

Judy

Beautiful place loved it!

Friends_and_family Friends

8/10

Excellent

29 Apr 2026

Arash

room are spacious

10/10

Exceptional

29 Apr 2026

Ava

Great

Family

8/10

Excellent

28 Apr 2026

Devauna Joi

Clean room good buffet great service

10/10

Exceptional

28 Apr 2026

Krysta Lyn

Beautiful hotel! Delicious breakfast and very clean!

Partner

2/10

Poor

28 Apr 2026

Cynthia

They clean your room great and take your clothes 😭

10/10

Exceptional

28 Apr 2026

Abel

My wife & I always stay here when we have an early morning fly out of LAX and this property never fails to make my day.

Partner

8/10

Excellent

27 Apr 2026

Vanessa

Bar

Partner

10/10

Exceptional

27 Apr 2026

Mario

The room was very nice and clean all the amenities were very helpful. The breakfast Continental was very delicious.Excellent customer service.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Anibal

Breakfast

Family_with_children

8/10

Excellent

27 Apr 2026

Robin

Would have given 5 stars, but the unexpected $200 a night deposit is a huge turn off. No where was it stated when I booked this location that the deposit is per day and that high. Most places are $150 max for the whole stay not each day. Other than that the hotel was nice and the staff was great.

Friends

10/10

Exceptional

27 Apr 2026

karima

THE ROOM WAS VERY CLEAN

Family_with_children

6/10

Pleasant

25 Apr 2026

Irka

You Can hear all the street noise outside of your room the room

8/10

Excellent

25 Apr 2026

Patricia

2/10

Poor

24 Apr 2026

Maria

They had dishes outside the bedrooms on some of them and lasted almost 2 days there. In our room the carpet was outdated and my daughter got poked and then i did too , cause we didn't know that there was nails on the carpets at the end of it. It was horrible. Beds weren't comfortable either . I do not recommend this hotel to No one.

Family_with_children

8/10

Excellent

21 Apr 2026

Megan

Upon arrival at LAX, we went to the shuttle pickup area and waited for almost an hour and the shuttle was packed! The info said the shuttle came every 30 min. By the time we got to the hotel, the only food option was the lobby restaurant. Spent almost $100 on three burgers and fries. Pretty spendy. Breakfast was good but ended at 9 am and we thought it was at least 9:30 or 10. It put us in a bit of a rush.

Family_with_children

10/10

Exceptional

21 Apr 2026

Taka

Clean room & Airport shuttle are easy to access

Self

8/10

Excellent

20 Apr 2026

Cecilia

Clean room, spacious room, good breakfast buffet

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Leticia

Room was clean and spacious enjoyed there buffet style breakfast and omelette station pool was warm and nice that it’s indoors there gym is little but with good equipment lots of outdoor parking so no need to pay the parking fee lobby is really pretty and staff were super friendly will definitely stay again if in the area

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

DIVINE

The lobby was great and the room was comfy. Would stay again

Family_with_children

4/10

Poor

19 Apr 2026

Noe

Not my kind of hotel I think I’ll pass from now on

Self

6/10

Pleasant

19 Apr 2026

Chasity

The room was very clean, front desk that checked us in was very nice but once we were checked in and comfortable we noticed that not only did the tv not work but neither did the microwave. Reported the issue 3 times, was told someone was headed to fix it each time. Currently boarding our next flight home and still waiting to heat up the food we had… We traveled with children, were not able to turn on heat after returning to the room bc apparently it wasn’t hot enough outside for the heat to be used, per the agent from front desk

Family_with_children

6/10

Pleasant

19 Apr 2026

Rayleen

The room light would not stay off. It would turn on all on its own.we called maintenance and they replaced the batteries in the remote, however it still continued to happen.

Friends_and_family Family